Redtech Computers It Services Jobs in Usa
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A leading organization in its sector is confidentially seeking a talented and experienced Co-Director of End User Computing to join its team for a 6-month contract-to-hire role in a hybrid capacity in the Chicago area. This pivotal leadership position will share responsibility for overseeing all aspects of end-user support and services, managing a team of managers and their respective teams to ensure seamless IT service delivery across multiple locations. The ideal candidate will possess extensive experience in managing large-scale IT operations, particularly within the context of mergers and acquisitions, and will be instrumental in driving system integrations and standardizing operational procedures during a period of significant growth and transformation.
- Leadership: Provide strategic direction to the End User Computing team, overseeing managers to foster a culture of excellence and ensure effective end-user support.
- M&A Integration: Lead the integration of IT systems and processes following recent mergers, unifying platforms to create a cohesive IT environment.
- Operational Excellence: Develop and implement standard operating procedures (SOPs) and champion the use of the ITSM model and ServiceNow to optimize service delivery.
- Team Optimization: Regularly review and adjust team structure and roles to align with evolving business needs.
- Data-Driven Strategy: Use data and analytics to inform strategic decisions, measure performance, and present recommendations to leadership.
- Technical Oversight: Maintain a strong understanding of the technical environment, including the EPIC EMR system, and provide expert guidance to the team.
This role is onsite 3-4 days a week.
Join Healthcare Services Group (HCSG) as a Dining Services Manager in Training to learn to manage your own account! This structured and paid 16-week program will develop you to manage and oversee dining services in a healthcare setting with hands-on and computer based training. This structured and paid program will develop you to manage and oversee dining services in a healthcare setting. At HCSG, we are passionate about positively impacting the communities we serve. If you share our commitment to excellence and enhancing customer and resident experiences, join us and begin your journey to make a difference!
Available Benefits for All Employees:- Comprehensive Benefits Package - Medical, Dental, and Vision
- Free Telemedicine Services on Day 1*
- Free Prescription Discount Program
- Get paid when you need it with PNC EarnedIt
- Financial Wellness Support from PNC Workplace Banking
- Employee Assistance Programs
- Training & Development Opportunities
- Employee Recognition Programs
- Employee Stock Purchase Plan
- Nationwide Transfer Opportunities and Career Development
Click here for more benefits information
or copy this link: *Not available in AR.
Responsibilities:- Assist in managing dining services operations, including meal preparation, service, and quality control.
- Learn to ensure compliance with health, safety, and sanitation standards.
- Participate in staff training, development, and scheduling.
- Assist with inventory management and ordering of supplies.
- Interact positively with residents, staff, and guests, providing excellent customer service.
- All other duties as assigned.
- High school diploma or equivalent preferred.
- Previous experience in dining services or hospitality preferred.
- Strong organizational and communication skills.
- Must obtain Food Protection Manager (FPM), Food Service Manager (FSM), Long-Term Care Food Service (LTC-FSM), and CDM,CFPP (where required by state regulations) certifications during the development program.
- Valid driver's license.
- Strong written and verbal communication skills.
- Maintain a positive attitude and effectively communicate with building occupants, administration, and HCSG leadership to perform daily tasks.
- Compliance with COVID-19 vaccination policies.
- Ability to lift up to 50 pounds and perform tasks for extended periods.
- Residency within the service area required.
Ready to Join Us?
If you're looking for an opportunity to grow your career in dining services management and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!
EEO Statement:HCSG is proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage employees to bring their authentic, original, and best selves to work for a culturally inclusive team. We offer equal employment opportunities (EEO) to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions or affiliations, veteran status, or other legally protected classes. HCSG also complies with applicable state and local laws and federal law requirements that govern nondiscrimination in every location where we operate.
The successful candidate will be responsible for assisting customers, addressing inquiries, resolving complaints, and ensuring a positive customer experience.
Key Responsibilities: Respond to customer inquiries via phone, email, or in person Provide accurate information about products and services Resolve customer complaints in a timely and professional manner Maintain records of customer interactions and transactions Process orders, forms, and requests Work closely with other departments to resolve issues Requirements: High school diploma or equivalent Excellent communication and interpersonal skills Strong problem-solving abilities Basic computer skills and familiarity with customer service systems Ability to remain calm and professional when dealing with difficult situations
With a legacy of innovation since 1899, a presence in more than 30 countries, and more than 19,000 employees, we are advancing breakthrough therapies in oncology, cardiovascular disease, rare diseases, and immune disorders.
Guided by our 2030 vision to "be an innovative global healthcare company contributing to the sustainable development of society", we are shaping a healthier, more hopeful future for patients, their families, and society.
Job Summary The Senior Director, IT PMO and Shared Services is responsible for directing, delivering and managing the execution all IS projects and programs.
In addition, this position has accountability for the following IT Shared Services, IS Procurement and Budget Management, PMO Office, Quality Assurance, IS Training, Business, Vendor Management and IS Strategic Sourcing.
This position is accountable for IT cost controls and effective budget management ensuring the IT Department is within budget overall.
Job Description Responsibilities Direct, lead, establish vision and develop the IT service delivery objectives; which include the planning, execution, PMO, Vendor Management, IT Strategic Sourcing, IS budget & Cost Management and QA Establish, manage and measure strategic service provider partnerships.
In addition, establish, implement, develop, and control best practices for IT program, management throughout the organization.
This includes defining and documenting all policies and processes of project/program lifecycles in order to deliver these projects/programs according to plan and within budget.
The Program Office will also create formal methodologies for defining project key performance metrics and allocating resources.
Evaluate and review IS initiatives for impact with corporate wide plans and other studies within the organization as well as performs feasibility studies for new IS project initiatives (PMO) including resource allocation management for all service management resources.
Develop, track, and control the information services annual operating and capital budgets for IS.
Assess and make recommendations on the improvement or re-engineering of the IT organization.
Execute and manage initiatives assigned by the CIO, participating on senior level teams as well as identifying opportunities for the appropriate and cost-effective investment of financial resources in IT systems and resources, including staffing, sourcing and purchasing Responsibilities include the development of the IS strategic plan, management of all IS related budgeting and cost management.
Lead IT Strategic Sourcing and operational planning to achieve business goals by fostering innovation, prioritizing IT initiatives, and coordinating the evaluation, deployment, and management of current and future IT systems across the organization Responsible for the management and development employees which include the performance reviews for personnel who are direct reports Responsible for the IS compliance of DSI in JSOX and financial audits Responsibilities Continued Qualifications Additional Information Daiichi Sankyo, Inc.
is an equal opportunity/affirmative action employer.
Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Salary Range: USD$214.050,00
- USD$356.750,00 Download Our Benefits Summary PDF
Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a \"small company\" culture where your ideas will be heard with \"big company\" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.
At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.
Our enterprise P&C IT organization is on a mission to accelerate the Great American strategy and empower the many Business Units and Shared Services with the appropriate technology, data, and applications to enable their business objectives and plans. We are looking to hire an IT Customer Engagement Lead who is a leader in our enterprise IT Organization and a strategic partner to one or more of our Divisions.
As the strategic partner, you will be responsible for building relationships and partnering with our business customers to understand their business needs and challenges as well as define the capabilities, technology strategy, and target IT operating models to accelerate their business strategies and go to market plans.
P&C IT Services is looking for a Customer Engagement Leader to join their team. The level for this position will be based on the candidate's experience.
This individual will work a hybrid schedule out of the Cincinnati office.
If you have a passion for building relationships, helping companies win with technology, and staying current with industry trends, then read further this is the role for you!
ResponsibilitiesCustomer Relationship Management Helps blur the lines between business and technology
- Establishes the appropriate IT / Business engagement model and corresponding set of IT services aligned to a Divisions business model. This position will act as a mini CIO for these groups.
- Develops relationships with key business stakeholders to understand their business strategies, needs, and challenges
- Gathers information on the business and technology objectives for business units, identifies customer needs and creates a shared technology plan to support business outcomes
- Ensures the customer is positioned best on technology AND data to support current and future needs
Technology Strategy Influences, provide options for the BU to win with technology and data
- Gathers and communicates market research on insurance and technology trends that is relevant to our business customers
- Participates in business strategy conversations helping define opportunities/ options to leverage technology and data to run, transform, or grow their businesses
- Drives conversations with customers to define and influence the business capabilities, digital experiences, and new ways of working to enable business objectives
- Develops a multi-year BU technology strategy and investment roadmap to address strategic outcomes and drive customer success for the short and long term
- Helps define the target IT operating model and specific business unit technology strategies and transformation for digital, automation, data, analytics, application modernization as needed
- Drives the business case for change and portfolio of initiatives and technology investment(s) aligned to business priorities
Delivery Execution & Support - Advocates for the BU and ensures no surprises
- Make sure customer needs are being met and understood by each department in the company from strategy to execution; knows which IT teams/resources to bring to the table and when
- Collaborates with internal IT teams to identify options to leverage technology and data to enable business drivers for a Division around easy of doing business, new revenue, operational efficiencies, and improved decision making through the use of data and analytics
- Partners with IT Delivery Managers, Enterprise Architects, and business stakeholders on developing the \"OneTeam\" delivery model playbook for success including the CSAT outcomes, team structure, roles, etc. across all initiatives for a particular business unit
- Serves as a point of escalation to manage risks and concerns back to the customer across all portfolio's of work for the business unit
- Partners with business and technical teams to gather feedback on the health of the relationship and quality of delivery of IT services
- Drives strategies and recommendations on strategies to drive adoption and continuous improvement opportunities for IT applications and assets
- A minimum of 15 years of related experience required
- Prior experience within the P&C industry with deep knowledge Insurance domain expertise, a deep knowledge of various insurance functions across the value chain.
- Strong level of technology expertise/breath (digital, automation, application modernization, data, analytics, etc.)
- Strong experience building relationships (trust) and managing stakeholder expectations from strategy to planning and execution; including abilities to create win-win partnerships, with a strong understanding of give and take
- Prior experience consulting skills or experience facilitating business and technology strategies; Ability to see the big picture and plan out steps to achieve it.
- Ability to influence change, energize business and technical teams and foster buy in at all levels
- Experience with navigating organizations and driving alignment and urgency across cross functional teams
- Prior experience driving business transformation and organizational change
- Prior experience leading complex and large-scale technology initiatives and engagements
- Genuine curiosity and passion for all things technology to apply the industry trends into the business
- Strong communication skills: verbal, written, listening to various levels across the organization
- Strong Problem Solving and results orientation/ execution skills - Takes ownership in tasks and projects seeing them through to completion. Ability to handle complex and ambiguous situations.
- Bachelor's or advanced degree preferred
Business Unit: Property & Casualty IT Services
Salary Range: $155,600.00 -$208,400.00
We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.
Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process.
We’re seeking an experienced Sales Support Representative to partner with sales, technical, and procurement teams in a fast‑paced IT services environment. This role is ideal for someone who thrives on organization, cross‑functional collaboration, and supporting revenue growth across technology, telecom, network, and infrastructure solutions.
What You’ll Do
- Support the end‑to‑end sales lifecycle, including RFP/RFQ coordination, pipeline tracking, and order fulfillment
- Partner closely with sales, engineering, finance, and vendors to ensure accurate, timely delivery of IT solutions
- Maintain and organize sales documentation, pricing, contracts, and proposals
- Enable pipeline generation through strong administrative support and process execution
What You Bring
- 5+ years of administrative experience supporting sales, marketing, or procurement teams
- Hands‑on experience with RFPs/RFQs and sales pipelines in an IT services or technology solutions environment
- Strong understanding of telecom, network, or infrastructure services
- Exceptional organizational and communication skills, with proven success working across cross‑functional teams
Why This Role
- High‑impact position supporting complex IT solutions
- Exposure to enterprise‑level technology deals
- Collaborative, team‑oriented environment where your support directly drives sales success
Job Type & Location
This is a Contract to Hire position based out of Torrance, CA.
Pay and BenefitsThe pay range for this position is $30.00 - $35.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
This is a fully onsite position in Torrance,CA.
Application DeadlineThis position is anticipated to close on Mar 20, 2026.
h4>About TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at .
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Responsibilities: Conduct structured discovery sessions and interviews to understand the current operating model, processes, decision flows, and team interactions.
Identify pain points, gaps, inefficiencies, and root causes across people, process, technology, and governance.
Synthesize qualitative and quantitative data into clear insights and problem statements.
Develop options, hypotheses, and recommendations for operating model adjustments and workflow enhancements.
Redesign or propose changes to the operating rhythm, including cadences, governance, decision-making forums, and cross-functional touchpoints.
Translate insights into strategic frameworks and clear narrative storylines.
Partner with leaders and teams to implement agreed-upon operating model and rhythm changes.
Support rollout of new processes, meeting structures, communication norms, and accountability mechanisms.
Monitor progress, surface risks, and adjust implementation plans as needed.
Facilitate workshops, working sessions, and alignment forums to gather input, build consensus, and drive decisions.
Act as a thought partner to leadership and cross-functional teams, bringing structure and clarity to ambiguous discussions.
Produce high-quality presentations, analyses, frameworks, and materials that communicate insights and recommendations clearly and persuasively.
Create documentation that supports adoption and sustainability of new operating rhythms and processes.
Required Skills: 5–10 years of experience in management consulting, strategy, operating model design, organizational effectiveness, or related roles.
Strong analytical and strategic thinking skills with the ability to structure ambiguous problems.
Excellent communication, facilitation, and storytelling abilities.
Demonstrated experience running discovery sessions, identifying operational issues, and designing improved operating rhythms.
High proficiency in creating executive-ready materials (e.g., decks, frameworks, narrative documents).
Strong stakeholder management and collaboration skills across multiple levels of an organization.
Ability to work independently, manage deadlines, and drive work forward with minimal oversight.
Preferred Skills: Experience with organizational design, business process redesign, or enterprise transformation initiatives.
Background in tech, product, or cross-functional operating models (optional).
Familiarity with change management practices and adoption strategies.
Client Services Coordinator – IT Asset Disposition (ITAD)
Full-time, In-office
Our client, a global leader in IT lifecycle management and value optimization, is seeking a Client Services Coordinator to join their IT Asset Disposition team. This role is essential in ensuring smooth customer interactions throughout the IT asset lifecycle, acting as a bridge between clients and internal teams while maintaining the highest standards of data security and compliance.
Key Responsibilities:
- Serve as the primary point of contact for clients, managing inquiries, orders, and requests across multiple channels.
- Oversee asset disposition orders, including initiation, updates, and accuracy checks.
- Resolve issues relating to scheduling, logistics, compliance, or data security.
- Provide compliance documentation such as certificates of erasure, recycling, and disposal.
- Educate clients on best practices for IT asset preparation and ensure seamless project execution.
- Collaborate with sales, logistics, and operations teams to deliver an outstanding client experience.
Candidate Profile:
- Bachelor’s degree and 2–3 years of experience in a client services or project coordination role.
- Highly organized, with excellent communication and problem-solving skills.
- Proactive, independent, and reliable, with strong follow-up and attention to detail.
- Comfortable managing multiple priorities and deadlines while maintaining a client-first approach.
- Experience in logistics coordination or IT services (ITAD experience a plus).
- Familiarity with CRM platforms such as Salesforce, Microsoft Dynamics, or Smartsheet preferred.
Why Apply?
This is an excellent opportunity to join a dynamic, forward-thinking organization offering competitive salaries, comprehensive benefits, and clear opportunities for career growth.
Interested? Apply today to take the next step in your career journey.
Tier 2 Service Desk Technician
Pella, IA
Position Overview
The Tier 2 Service Desk Technician is a key member of the IT Service Desk, responsible for resolving escalated technical issues, delivering exceptional customer service, and acting as a subject‑matter resource for Tier 1 technicians. This role requires strong technical troubleshooting skills, solid communication abilities, and a mindset focused on efficiency, accuracy, and customer satisfaction.
Tier 2 technicians support the team's mission to resolve 90% of tickets within 24 hours, prioritize personal contact with end users, and serve as the face of IT by providing outstanding service experience.
Key Responsibilities
Technical Support & Issue Resolution
- Serve as the primary escalation point for Tier 1 for complex or unresolved incidents.
- Diagnosing and resolving issues related to: - Windows & macOS operating systems
- Hardware (PCs, mobile devices, printers, peripherals)
- MFA, SSO, identity management
- Microsoft 365 applications (Outlook, Teams, OneDrive, SharePoint)
- Core enterprise applications (ERP, HRIS, ticketing systems, etc.)
- Perform remote and on-site troubleshooting as needed.
- Ensure root cause is identified and documented to minimize repeat issues.
Customer Experience & Communication
- Provide clear, empathetic, and professional communication with end users.
- Proactively follow up with customers to ensure full resolution and satisfaction.
- Maintain a strong service mindset—your team is the friendly “front door of IT.”
- Collaborate with users to educate them on tools, systems, and best practices.
Service Desk Operations
- Document all work thoroughly within the ServiceNow platform.
- Contribute to and maintain the knowledge base (KB articles, how‑to guides).
- Assist other team members with coaching, training, and escalations.
Process Improvement & Collaboration
- Identify opportunities to reduce ticket volume through automation or process changes.
- Work closely with infrastructure, security, and application teams to resolve cross-functional issues.
- Support problem management by identifying trends and recurring incidents.
- Help drive the team’s continuous improvement culture.
Qualifications
Required
- 5+ years of experience in IT support, including Tier 2 or Tier 3 responsibilities.
- Strong troubleshooting skills across hardware, software, and networking.
- Experience with Microsoft 365 administration and support.
- Proven ability to communicate technical concepts clearly to non‑technical users.
- Excellent customer service, communication, and documentation skills.
Preferred / Nice to Have
- 4-year IT degree or equivalent
- Certifications such as: - CompTIA A+, Network+
- Microsoft 365 Fundamentals (MS‑900)
- Azure Fundamentals (AZ‑900)
- Modern Desktop Administrator (MD‑102)
- Experience supporting enterprise environments with high service expectations.
Key Competencies
- Customer Focus – Approaches every interaction with empathy and helpfulness.
- Technical Acumen – Deep problem-solving ability and desire to understand root causes.
- Accountability – Owns issues from start through resolution.
- Team Collaboration – Works seamlessly with colleagues; mentors’ junior staff.
- Adaptability – Thrives in a fast-paced environment with shifting priorities.
- Continuous Improvement Mindset – Looks for ways to improve services, documentation, and processes.
Application Services Manager
Location: On-site in Phoenix, AZ
Travel: Up to 20% as needed
A mission-driven enterprise in the Phoenix metro area is hiring an Application Services Manager to lead daily operations across a suite of enterprise applications critical to business performance. This highly visible role offers a chance to make an immediate impact by improving service delivery, triaging support needs, and serving as the operational bridge between technical teams and business stakeholders.
Backed by decades of success and significant financial strength, this organization is known for its commitment to excellence and the greater good. They are dedicated to creating accessible, affordable solutions that benefit communities nationwide. As part of a collaborative, growing IT team, this role sits at the intersection of technology and service, helping scale systems to meet growing demand across multiple business units—including manufacturing, finance, insurance, and more.
Key Responsibilities
Application Operations & Support
- Oversee uptime and support for enterprise applications across finance, manufacturing, and customer-facing systems.
- Lead ticket triage and resolution processes for incidents, service requests, and enhancements.
- Coordinate root cause analysis and ensure effective documentation of problems, changes, and fixes.
- Onboard new systems into support structures, assign ownership, and enforce configuration best practices.
Service Management & Delivery
- Monitor service KPIs and improve application resiliency through strategic remediation and planning.
- Drive cross-functional collaboration between IT teams, business units, and third-party vendors.
- Enforce IT governance processes aligned with incident, change, and problem management frameworks.
Enhancement & Change Coordination
- Prioritize and coordinate application enhancements based on business needs and team capacity.
- Work alongside analysts, developers, and external vendors to manage application evolution.
- Support compliance, DR/BCP planning, and service documentation efforts.
Team & Vendor Coordination
- Act as the liaison between technical teams and business leaders for escalated support and application strategy.
- Coordinate vendor escalations and monitor service-level agreements (SLAs).
- Champion end-user satisfaction and support seamless operations through clear communication and documentation.
Required Qualifications
- 8+ years in enterprise application support or IT service delivery, with at least 3 years in a team leadership role.
- Strong background supporting ERP, finance, CRM, or manufacturing-related systems.
- Solid understanding of application infrastructure including databases, operating systems, integrations, and application security.
- Experience with ITIL-based service management processes (incident, change, problem).
- Proven ability to communicate clearly with technical and non-technical stakeholders alike.
Preferred
- Exposure to ERP integrations, migrations, or cloud-to-on-prem transitions.
- Familiarity with reporting/BI tools (e.g., Power BI, SSRS) and basic SQL.
- Previous work in highly regulated or operations-focused industries (manufacturing, finance, insurance).
- Experience with enterprise systems such as Deacom, Lasso, Great Plains, and KPA is a plus—but not required.
Why Join?
- Join a values-driven team committed to affordable solutions and social impact.
- Work alongside highly respected IT leaders and a supportive, people-first culture.
- Gain exposure to a variety of enterprise technologies in a fast-evolving environment.
- Enjoy work-life balance, growth opportunities, and stability from a financially strong employer.
- Be part of a team where your ideas matter, and your growth is prioritized.
About Blue Signal:
Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at /46Gs4yS
