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Franciscan Health Family Medicine Residency is seeking a full-time Associate Director for our Program in Indianapolis, Indiana. You'll play a pivotal role in mentoring future physicians, advancing primary care education, and leading with purpose in a collaborative environment where compassionate care meets clinical excellence.
WHAT YOU CAN EXPECT
Provide visionary leadership for a well-established, mission-driven program with 9 residents per class, shaping curriculum, policies, accreditation readiness, and long-term strategic direction.
Foster a supportive, growth-oriented learning environment by mentoring residents, offering guidance, real-time feedback, and professional development pathways that prepare them for their careers.
Model compassionate, team-centered leadership bringing strong problem-solving skills, empathy, accountability, and collaborative decision-making to the program and clinical teams.
Engage directly in teaching within the Family Medicine Center (FMC), including procedural skills and an oversight of FM inpatient rotations, including obstetrics
Ensure smooth, safe clinical operations by overseeing FMC and hospital staffing, maintaining high-quality standards, and partnering closely with clinical and administrative leaders.
Maintain a medical practice in the FMC, demonstrating excellence in patient care and serving as a role model for residents.
Lead and develop a high-performing faculty and staff team, providing coaching, feedback, and continuous development to strengthen engagement, collaboration, and program excellence.
WHO WE ARE:
Franciscan Health is a non-profit health care ministry with primary and specialty care physician groups located throughout Indiana and Illinois. Franciscan is known for our mission of caring. Our values of Respect for Life; Fidelity to Our Mission; Compassionate Concern; Joyful Service; and Christian Stewardship extend to our employees and patients.
With 14 hospital ministries, Franciscan Health is one of the largest Catholic health care organizations in the Midwest. Franciscan Health includes over 1,000 employed physicians and advanced practice providers. Franciscan providers enjoy a team approach to care. Of our 260+ locations, many are nationally recognized Centers of Health Care Excellence.
WHAT WE OFFER:
At Franciscan Health, we strive to create a flexible and realistic work-life balance for our providers. Full time opportunities are offered with benefits, which could include:
Competitive compensation
Relocation allowance
Paid malpractice
PTO plus five additional paid days for CME with annual stipend
Full benefits package, including health, life, dental, vision and legal insurance
Retirement options, including 403(b), 457(b), 401(a)
Short- and Long-Term Own Occupation Disability
Leadership development through board and committee opportunities
WHERE WE LIVE:
Indianapolis, Indiana's capital city, is in the heart of it all. Whether you are looking for a quiet suburban feel or the hustle and bustle of living in downtown, Indianapolis offers an affordable cost of living with excellent school options. Indianapolis continues to grow with thriving businesses and retailers, a strong corporate base, talented workforce, robust convention/hospitality market, and a quickly-expanding residential community with a superb quality of life. Indianapolis has a large, diverse population with many cultural events and restaurants.
Indianapolis is famously associated with sporting events as it hosts two of the largest one-day sporting events in the USA: the Indianapolis 500 and the Allstate 400 at the Brickyard. It is also home to several professional sporting teams like the NBA's Pacers, the WNBA's Fever, the NFL's Colts, and the Indianapolis Indians as well as top notch sporting facilities like the Lucas Oil Stadium.
Indianapolis Attractions:
Vibrant dining scene with a wide range of cuisines
Indianapolis Cultural Trail
White River State Park and the Canal Walk
Indianapolis Museum of Art, The Children's Museum, The Eiteljorg, and many more museums
Various shopping districts like Mass Avenue, known for its many unique stores and boutiques; Fountain Square, an eclectic district located east of downtown, home to antique stores, art galleries and music stores; and Broad Ripple Village, an enclave that offers several trendy independent shops and boutiques.
Navy is seeking fully trained, U.S.
board‐certified Anesthesiologists to serve part‐time —providing world‐class care to service members and their families.
Why Serve as a Navy Reserve Physician? Maintain your civilian career while serving as a Navy Reserve OfficerA flexible, part‐time commitment.Drill locally one weekend per monthComplete one two‐week annual training period at a military treatment facilityOpportunities for humanitarian missions, global travel and operational deploymentsFull‐time roles may also be availableExceptional Benefits & Incentives Up to $50,000 bonus or $40,000/year in student loan repayment (up to $250,000)Three‐year involuntary deployment defermentAccess to commissary, exchange and base facilities$500,000 Servicemembers' Group Life InsuranceTricare Reserve Select health and dental coverage for you and your familyMilitary retirement after 20 qualifying years , plus Thrift Savings Plan36 months of education benefits through the Forever GI Bill—transferable to dependentsVA home loan eligibilityEligibility U.S.
CitizenAges 21–64Actively practicing medicineU.S.
categorically matched residents may applyMust meet Navy physical, legal, credentialing and security standardsThis is more than a part‐time role—it's a chance to practice medicine with purpose.
If you're driven to serve, lead and make a lasting difference, we'd love to speak with you.
Direct Contact: Osmel Alfonso
• use your entrepreneurial skills and team mindset to come up with data-driven solutions
• build and lead an agile team to deliver the advanced technology that drives the future
• create a culture of trust, encourage diversity of thought and foster leadership in others
• be part of the historic transformation of the automotive industry
What you'll do
This position provides an exciting opportunity to become an integral part of a dynamic Finance Team that uses data-driven influence to drive achievement of Corporate goals and objectives. In this position, you will have the opportunity to demonstrate analytical expertise and leadership potential to senior levels of finance and operating management.
• Collaborating with cross-functional teams, including accounting, finance, operations (manufacturing, procurement, transportation), engineering, legal, and IT, to ensure alignment of business objectives and to understand and solution key issues
• Overseeing daily financial operations performed by financial analysts which includes:
o Developing physicals-based predictive modeling and analysis to forecast business outcomes and to support critical decision making and strategic planning
o Providing real-time, impactful key performance measures to operations (daily, weekly, monthly)
o Performing month end, quarter end, and year end close process in accordance with GAAP
• Developing Annual Budget and Multi-Year Business Plan with business partners which includes:
o Physicals-based plans to deliver cost targets
o "Should cost" assessments to drive the budget process
o Special studies to evaluate financial impact of strategic changes
• Preparing financial analysis and collaborating with cross-functional team to drive cost savings
• Monitoring changing business conditions to assess potential impacts on cost and revenue goals
• Supervising and mentoring a team of financial professionals
• Maintaining effective internal controls and financial procedure
• Facilitating the use of advanced financial tools to enable improved delivery of responsibilities
Candidates must possess full flexibility and a readiness to consistently work across all established standard, operating, and rotational shift schedules, encompassing day, night, weekend, and holiday shifts.
You'll have
Bachelor's or Master's degree in Accounting, Finance, or Business Administration.
Knowledge of accounting principles and financial reporting standards coupled with internal control mindset
Proficiency with financial software, ERP systems and MS Office; Preferable advanced Excel skills along with knowledge of other analytical tools helpful (e.g. Alteryx, Power BI etc)
Excellent analytical and problem-solving abilities to assess complex business processes with high level of attention to detail and accuracy; ability to work with large data sets
Strong understanding of financial analysis and budgeting with financial modeling skills
Strong interpersonal skills, ability to work well across multiple functions, and willing team player; ability to collaborate with stakeholders at all levels of the organization; Strong presenter
Self-Starter and willing learner who is well organized and able to manage concurrent projects
Strong leadership and team management experience; Ability to lead and motivate a team
Even better, you may have
Professional certification such as CPA, CIA, CFA, or CMA preferred
Manufacturing Experience Preferred
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder or all of the above? No matter what you choose, we offer a work life that works for you, including:
• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year's Day
• Paid time off and the option to purchase additional vacation time.
Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.
For more information on salary and benefits, click here:
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-.
Job Description
At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
The Boeing Company has an exciting opportunity for an Electrical Design & Analysis Engineer to become part of Boeing Test & Evaluation (BT&E) Aeronautical Systems Integration and Test (ASIT) team in Berkeley, MO or Hazelwood, MO.
You will enable the BT&E organization to continue to advance its technologies in support of our Phantom Works and Fixed-Wing programs. The team is responsible for developing integration test assets, real-time software test environments, subsystem/system testing, and evaluating system performance in simulation lab environment. Simulation and modeling are utilized to assist in requirements development, software and hardware development, and equipment verification and validation.
BT&E is currently hiring for a broad range of experience levels including an Associate or Experienced level Electrical Design and Analysis Engineer.
Position Responsibilities Include:
Develop electrical schematics and designs for cabling, test hardware, and/or test stations
Select components for hardware designs and support the procurement and fabrication of hardware designs
Integrate hardware systems and/or software together in a test setting
Operate complex test stations, electronic test equipment, and test software
Test and validate to ensure system designs meet operational and functional requirements
Solve problems concerning fielded hardware and software over the entire product lifecycle
Basic Qualifications (Required Skills/Experience):
Bachelor of Science degree in Engineering (with a focus in Electrical, Mechanical or Aeronautical), Computer Science, Data Science, Mathematics, Physics, Chemistry or non-US equivalent qualifications directly related to the work statement
1+ years of experience testing and troubleshooting electronics and electrical systems
Experience interpreting technical requirements to create designs and/or documents
Preferred Qualifications (Desired Skills/Experience):
Level 3: 3 or more years of related work experience or an equivalent combination of education and experience
1+ years of experience conducting component, sub-system, system or system-of-systems tests
1+ years analyzing engineering designs to define testing requirements
Experience preparing test plans, schedules and documentation
Experience with MATLAB, Simulink, and/or real-time operating systems
Experience with software programming and creating scripts for automated testing
Experience with Flight Controls or Vehicle Management Systems
Conflict of Interest:
Successful candidates for this job must satisfy the Company’s Conflict of Interest (COI) assessment process.
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Pay & Benefits:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary pay range Associate Level: $91,800 - $124,200
Summary pay range Experienced Level: $112,200 - $151,800
Potential signing bonus for eligible/qualified external candidates.
Applications for this position will be accepted until Mar. 24, 2026
Export Control Requirements:
This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.
Export Control Details:
US based job, US Person required
Education
Bachelor's Degree or Equivalent Required
Relocation
This position offers relocation based on candidate eligibility.
Security Clearance
This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active) This position requires ability to obtain program access, for which the U.S. Government requires U.S. Citizenship only.
Visa Sponsorship
Employer will not sponsor applicants for employment visa status.
Shift
This position is for 1st shift
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Job Description
At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Boeing's Global Real Estate and Facilities (GREF) organization is seeking a Maintenance Plumber to join our team in Seattle, Auburn, Kent, Puyallup, Renton and Tukwila, Washington. You will be supporting building & ground maintenance and initial installations. Our team supports a 24/7 operation, based on business needs.
This role allows you to obtain a variety of skillsets, the opportunity to learn from knowledgeable colleagues, and to work on critical maintenance plumbing solutions for major Boeing sites. You will receive both on-the-job & formal training to enhance your technical skills, and backflow licensing is provided by the company. Incentives include additional pay for obtaining trade licenses paid by the company as well as receiving shift differential pay for second and third shift. This position is also eligible for overtime hours and pay.
Position Responsibilities:
Perform routine diagnosing, testing, and repairing of all types of plumbing lines and fixtures
Repair, construct, install, rebuild, adjust, and modify plumbing lines and fixtures
Layout, construct, maintain, diagnose, repair, adjust, modify, rebuild and test plant facilities plumbing, such as air, gas, and water, and drain line, sprinkler systems; gasoline pumps and related systems; high and low pressure steam equipment; liquid, air and vacuum pumps and accessories; pneumatic controls; various regulating and other valves; oxygen, hydrogen and hydraulic systems; boiler and furnace burners, baffles, pilot lights, governors, floats, strainers and oil pumps
Perform work described in other maintenance classifications when incidental but necessary to the accomplishment of the assignment
This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options.
This position must meet Export Control compliance requirements, therefore a “US Person” as defined by 22 C.F.R. § 120.15 is required. “US Person” includes US Citizen, lawful permanent resident, refugee, or asylee
Resumes of current Puget Sound Boeing employees submitted via “Find Jobs” in Boeing/Workday will be considered as this job is not installed in QTTP (Quality Through Training Program).
Basic Qualifications
1+ years of experience in the plumbing or pipefitting trade
Ability to perform work at heights up to 125 feet about ground level with appropriate safety gear and pass fall protection training
Willingness to work any shift as required
Preferred Qualifications:
1+ years of experience working with any of the following: backflow prevention, chemical process tank lines, or high-pressure steam systems
1+ years of experience working in an industrial/manufacturing environment
Possess related plumbing certification (e.g., backflow, fitter)
Typical Education & Experience:
High school graduate or GED preferred.
Relocation:
Relocation assistance is not a negotiable benefit for this position. Candidates must live in the immediate area or relocate at their own expense.
Drug Free Workplace
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Union Representation Statement:
This is an hourly position governed by the International Association of Machinists (IAM-751) Collective Bargaining agreement.
Shift Work Statement:
This position is for all shifts
Total Rewards & Pay Transparency
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary pay range: $33.32 per hour – $61.01 per hour
Applications for this position will be accepted until Mar. 27, 2026
Language Requirements
English Preferred
Relocation
Relocation assistance is not a negotiable benefit for this position.
Visa Sponsorship
Employer will not sponsor applicants for employment visa status.
Shift
This position is for variable shift
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Atlas Med Staff is seeking an experienced Medical Surgical Registered Nurse for an exciting Travel Nursing job in Sonora, CA.
Shift: Inquire Start Date: 03/20/2026 Duration: 13 weeks Pay: $1607.51 / WeekAtlas Medstaff is currently seeking candidates in the RN, Med/Surg profession for a 13 week contract in the Sonora, California area.
Atlas Medstaff is a premier staffing firm dedicated to matching outstanding talent with exceptional opportunities.
Our commitment to excellence and our consultative approach has helped us become a premier leader in the staffing industry.
*Estimated compensation package based on a usual week of work, inclusive of taxable hourly wage and expected weekly travel expenses.
The payment package is not a guaranteed salary or promise of payment, and does not include taxes, insurance, or other deductions that may occur.
Subject to all terms and conditions of the employment offer.
Benefits:Every job with Atlas Med Staff offers a rich benefits package that includes: Comprehensive Health, Dental and Vision insurance.
401k with matching after 6 months.
Telehealth services for ease of use when an office visit isn't feasible.
Voluntary Term Life and Dependent Life coverage.
Voluntary Term Life and Dependent Life coverage as well as In Hospital Cash Plans.About Atlas Med Staff:We think your recruiter and your travel healthcare agency should care about you.
Our team has lots of crazy ideas like that.
Like co-founders who are transparent, a tight-knit community for our travelers, creating content that tells
*your
* story, and helping you find adventure.Every Atlas traveler gets an Atlas AdventureTM, an adventure that is uniquely
*you
*.
Skiing, mountain climbing, skydiving, or even just a weekend at a spa or tickets to a concert you can't wait for.We have been ranked #1 by Blue Pipes as the best travel healthcare agency.
And received the distinction of being the highest-rated travel healthcare staffing agency by Great Recruiters.
Both of those recognitions are fueled by real reviews by real travel nurses and allied healthcare professionals that work with our team.Atlas has been recognized as one of the fastest-growing companies in the country by INC; the fastest-growing staffing company in the country, and the fastest-growing healthcare staffing company in the country by Staffing Industry Analysts; and we recently received the AMN Perfect Partner Award.
Many of these recognitions we have won multiple times.Awards are great, but it's our travelers — our people — that we are most proud of.
And every Atlas traveler is part of our team.
You may not be in the office (heck, we're not either since a lot of our team has been working remote since the pandemic), but you are part of the Atlas Community.If you don't have this kind of relationship with your current recruiter and travel nurse agency, maybe it's time you try one that's a little bit different.We're here for you.What will your Atlas AdventureTM be?
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment.
This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.
Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting .
Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility.
Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill.
Employing the Future™
The Bowen Group, a GTSC company, is hiring experienced online call center customer service representatives to support the Veterans Experience Office at the U.S. Department of Veterans Affairs.
Location: This is a 100% virtual position. Your residence must be located within 60 minute driving distance to a Veterans Administration (VA) facility at Arlington VA, Columbia SC, Murfreesboro TN, Nashville TN, Salt Lake City UT, or Shepherdstown WV. Visits to the facility are for training, picking up equipment, troubleshooting, or dropping off items. Transportation to/from the facility is your responsibility.
Must have a REAL ID-compliant identification card or acceptable alternative (US Passport, Department of Defense ID card for active / retired / military family dependent member) to enter a federal facility.
Your Mission:
- Help Veterans in potentially stressful situations find assistance. You MUST be an excellent communicator and have empathy for others with challenges in their life. Your mission is not to solve their problem. Your mission is to connect them to someone that can help. Engaging the Veteran until that connection is made is core to your mission.
Compensation: Full time position of $17.75 per hour + 11 paid holidays + benefits of Medical, Dental, Life Insurance, and more. There are no part-time or seasonal positions.
You Need to Know:
- Extensive training will be provided. Training is part of your job. Accepting a position means commitment to completing your training. During training, you will be on camera at all times in an interactive classroom environment. Responsiveness and attention to training is monitored during training.
- MUST have at least six (6) months of consecutive call center or contact center experience.
- Positions staffed 24/7. All CCR positions require shiftwork.
- Positions are NOT seasonal work. We want you as part of our team for years to come. There is opportunity to grow into supervisory positions! We hire from within for supervisors.
About your Mission:
Customer Service Representatives (CSRs) provide front-line operational support to Veterans for the Veterans Experience Office's premier Contact Center. In this role, you assist Veterans by directing them to proper resources to address questions, issues, and complaints. Phone calls are from a wide variety of individuals, primarily Veterans and their family members and/or representatives. Some callers are stressed and you need the patience and empathy to help them find an appropriate resource.
Qualifications and Requirements:
- MUST have six (6) months of consecutive call center or contact center experience.
- Your computer must direct-connect via cable into your wired cable service home High-Speed Internet router. Your speed test must indicate a minimum 25 Mbps download without delay / Minimum 10 Mbps upload, both without any delay. Upon successful completion of training, you will be equipped with a computer and other equipment necessary for your work.
Note: Wi-Fi-only high-speed internet can rarely sustain necessary internet speeds and reliable connectivity. The required speed test you take will show the kind of internet access that you have. High-speed wireless provider service is not acceptable due to frequent connectivity drops.
You must have a work-at-home environment that is ergonomically sound, conducive to taking customer calls, quiet, and free from distraction. Your calls require your focus in assisting a Veteran. Sometimes the Veteran is under stress. A call can take just minutes to as long as an hour. Your mission: help!
Note: This is a 40-hour per work week position. This requires sitting at a desk and using a computer and computer monitor for 8 hours daily.
Ability to work under pressure by calmly and effectively dealing with escalating or difficult calls. Callers can be experiencing challenges in their lives. Excellent verbal, interpersonal and written communication skills. You must be able to listen, talk, think and document your interaction in real time. Familiarity with the military and veteran community programs is a plus. Must be a U.S. Citizen or a Green Card Holder having lived in the USA for three (3) years prior to hire. Requires Proof of eligibility to work in the United States and MUST have a REAL ID-compliant identification card or acceptable alternative (US Passport, Department of Defense ID card for active / retired / military family dependent member).
Core Functions and Responsibilities:
- Learn, understand and explain Department of Veterans Affairs (VA) services and procedures.
- Ask clarifying questions to identify complex or vague requests for VA services and information.
- Accurately record details of calls and other service requests in an expected time frame.
- Select appropriate VA services to meet the specific needs of Veterans.
- Establish and maintain effective communication and working relationships with VA employees, outside agencies, and the public.
- Use and navigate a multi-screen computer system with Customer Relationship Management (CRM) applications.
- Maintain confidentiality and privacy of callers.
Bowen Perks:
- Health and Dental Insurance - Employee Premiums 100% paid by Bowen!
- Group Life insurance - Employee Premiums 100% paid by Bowen!
- Short-term Disability - Employee Premiums 100% paid by Bowen!
- Generous vacation and sick leave
- 11 Paid Federal Holidays
- 401(k)
The Bowen Group provides support to federal government clients. Some of these clients may require our employees to be fully vaccinated for COVID-19. Therefore, by applying for this position, you understand that you may be required to disclose your vaccination status as a condition of employment.
The Bowen Group is proud to be an equal opportunity employer, committed to recruiting, hiring, and promoting qualified people of all backgrounds, regardless of sex; race; color; creed; national origin; religion; age; marital status; pregnancy; physical, mental or sensory disability; sexual orientation; gender identity or any other basis protected by federal, state or local law.
Learn more about your EEO rights as an applicant. The Bowen Group is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
Note: This accessibility is intended for individuals requiring accommodations and should not be used to check on the status of your application. Inquiries not specific to requesting accommodation will be discarded. The Bowen Group participates in the E-Verify program in certain locations as required by law.
For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer, transforming homes worldwide. With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing demand. Our dedication to quality, style, and affordability has solidified our reputation as a trusted and recognized brand worldwide.
Purpose at Ashley: Our Local Customer Care Agent is the operational backbone of our delivery ecosystem, supporting delivery recovery and customer communication across our Fulfillment Centers. These agents manage a demanding multi-channel workload that includes serving as the primary point of contact for all "hot" deliveriesany delivery that was not landed 100% and requires customer recovery. The team also manages our VIP process, which includes inspecting products and sending photos to customers to help manage expectations. Additionally, Customer Care Agents handle sending time frame communication, managing complex cases, communicating with customers regarding delivery complications at load out, supporting retail store teams, and maintaining proactive customer communication throughout the delivery and recovery journey.
What You'll Do:
Delivery Recovery & Issue Resolution:
- Handle hot delivery recoveries by identifying and addressing immediate challenges on the delivery route.
- Monitor active recoveries in real-time to ensure timely resolution of delivery delays or product issues.
- Resolve delivery issues before customer escalation by proactively identifying potential problems and implementing solutions.
- Coordinate with Regional Fulfillment Centers (RFCs) to arrange same-day and next-day recovery deliveries.
- Track recovery requests accurately across various RFC-specific systems and databases.
- Notify customers promptly of any delivery issues or delays discovered during the load-out or routing process.
VIP & Escalation Support:
- Provide elevated, white-glove service for VIP customers and complex, high-priority orders.
- Handle escalated delivery issues with empathy, professionalism, and a focus on immediate resolution.
- Coordinate closely with Store Operations and RFC personnel to align on solutions for escalated cases.
- Process recovery requests strictly within established response time windows to minimize customer wait times.
- Navigate multiple systems simultaneously, including Package AI, Storis, and Salesforce, to track orders and document resolutions.
- Document VIP processes accurately while maintaining strict adherence to Standard Operating Procedures (SOPs).
Cross-Functional Operations & Multi-Channel Support:
- Deliver multi-channel support seamlessly across driver chat, customer chat, and voice channels.
- Perform real-time problem-solving and make independent decisions to resolve logistical and customer service challenges.
- Execute escalation management protocols effectively when issues exceed standard resolution parameters.
- Maintain a proactive service model focused on issue prevention rather than just reaction.
- Apply comprehensive knowledge of company return policies, exchange processes, and warranty claims to assist customers.
- Demonstrate a strong understanding of delivery logistics, routing, and recovery operations.
Store & Customer Partnership:
- Serve as the critical link between retail stores and customers, ensuring unresolved issues are addressed with expert attention.
- Restore customer confidence and provide world-class experiences, especially in situations where service gaps have occurred.
- Own every customer issue from start to finish, demonstrating an unwavering commitment to exceptional service and follow-through.
- Complete any additional tasks or special projects assigned by management to support operational goals.
What You Bring:
- Legally authorized to work in the US
- At least 18 years old
- 1-2 years' experience in fast-paced environments, bilingual preferred
- Excellent phone etiquette, while expressing patience and professionalism with a customer-focused mindset
- Strong problem-solving skills, attention to detail while working in a fast-paced environment
- Experience with chat, phone and email support; including proficient in computer systems and programs such as Microsoft office and CRM systems
- Ability to work flexible hours, including weekends and holidays. Shifts may vary depending on schedule and business needs: Tuesday-Saturday: 7:30 am to 4:30 pm and/or 10 am to 7 pm
- Maintain reliable attendance
- Thrive in a team environment
What's In It for You:
When you join us, you are eligible to participate in our comprehensive benefits programs, which include:
- Extended health, dental benefits, and vision insurance
- Employee Discount from 10% - 30%
- Life/Disability Insurance
- Flex Spending Account
- 401K
- Paid Time Off
Ashley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made on the basis of an individual's skills, qualifications, merit, and business needs.
Join the Beacon Specialized Living Services Team: Make a Real Impact!
Are you looking for a meaningful career where you can make a difference in the lives of others? Do you have a passion for supporting individuals with intellectual and developmental disabilities, mental health challenges, and autism? If so, it’s time to LEAP forward in your career at Beacon Specialized Living Services!
At Beacon, we’re dedicated to providing exceptional care and support to individuals, empowering them to live their fullest lives. Whether you’re new to healthcare or experienced, we offer the training, support, and opportunities to help you grow professionally. NO experience is required to join our team — we’ll train you!
What Can I Expect as a Direct Support Professional (DSP)?
As a Direct Support Professional (DSP) at Beacon, you will support individuals with intellectual and developmental disabilities, autism, and mental health challenges. Your role will be instrumental in helping residents live independently, achieve personal goals, and improve their quality of life.
Daily Responsibilities Include:
- Provide Support & Care: Encourage and guide individuals throughout the day to meet their goals, following person-centered and behavior plans.
- Foster a Safe Environment: Create a trust-filled space where individuals feel safe, supported, and respected, ensuring their rights are upheld.
- Meal Prep & Housekeeping: Cook meals based on dietary specifications and assist with laundry and cleaning to maintain a safe and organized home environment.
- Transportation & Advocacy: Transport individuals to appointments, advocate on their behalf, and assist with documentation.
- Medication Administration: Administer medications as prescribed and ensure the correct dosage is provided.
- 24/7 Availability: Remain awake and accessible in homes requiring round-the-clock care.
- Supervise Daily Activities: Support individuals with personal care, life skills, and social activities.
What We’re Looking For:
- Passion for Helping Others: You’re committed to making a positive difference in the lives of individuals with disabilities and mental health challenges.
- Team Player: You’ll work closely with a team of compassionate professionals who share your dedication to providing quality care.
- Reliable & Dependable: You’re someone others can count on, whether it’s for coming to work on time, completing tasks efficiently, or providing consistent care.
- Willingness to Learn: We provide on-the-job training, and we value candidates who are eager to learn and grow with us.
- Physical & Emotional Resilience: The role requires physical activity and the ability to work in environments with occasional challenging behaviors.
What We offer:
- Competitive Pay & Benefits
We offer competitive pay and a comprehensive benefits package that includes:- Medical, Dental, and Vision (starting 1st of the month after 60 days)
- First Stop Health Telehealth – FREE for employee & Family
- 24/7 care via the app Virtual Urgent Care, Primary Care and Mental Health Care.
- Life Insurance and 401k (with employer match)
- Paid Training — including CPR, De-Escalation Training, and Medication Administration Certification
- DailyPay — Make any day PayDay!
- Advancement Opportunities with our LEAP Program!
Beacon’s Leadership, Excellence, Advancement, and Promotion (LEAP) program is designed to help you grow professionally and advance in your career.
- LEAP to Leadership: The LEAP program is a structured development program designed to prepare you for leadership roles and increased compensation.
- Advance Quickly: You can progress through the Leveling System within your first 90 days based on developing skills, demonstrating leadership potential, and advancing in your role.
- Be a Part of a Growth-Focused Organization: Join a company that values your contributions and supports your career development every step of the way.
Qualifications:
- Required:
- High school diploma or GED.
- Must be 18 years of age or older.
- Valid driver’s license.
- Compassionate and patient demeanor when working with individuals who have mental illness and co-occurring disorders.
- Preferred:
- 1-2 years of experience in healthcare, social services, or a related field (but not required).
- Excellent communication skills (both verbal and written).
- Ability to work in environments with potential exposure to physical aggression and infectious disease.
Why Beacon?
At Beacon, we don’t just offer jobs — we offer fulfilling careers. Join our team and become a part of a compassionate, mission-driven company that truly values its team members. You’ll receive the training and support you need to succeed, and you’ll experience the joy of knowing that your work is helping others live better lives.
Beacon Specialized Living Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
