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Senior Associate Architect

Samyn-D'Elia Architects

Holderness, NH

• Position Type: Full-Time, Salaried (In-Office with Occasional Flexibility)
• Reports To: Principals
• Salary Range: $110,000 – $130,000 (flexibility for highly experienced candidates)

The Source and Recruit Company has been retained by Samyn-D’Elia Architects to assist in the recruitment of a Senior Associate Architect.

Located in the heart of New Hampshire’s Lakes and Mountains region, Samyn-D’Elia Architects is an award-winning design firm with a legacy of excellence dating back to 1980. From their beautifully restored historic office on Squam Lake, the firm delivers thoughtful, context-driven architecture across commercial, municipal, educational, hospitality, and high-end residential markets.

Their portfolio features landmark projects throughout the state, including the recently opened five-star resort The Lake Estate on Winnisquam; enhancements at Hampton Beach State Park; multiple New Hampshire Welcome Centers locations; base lodge renovations at Bretton Woods and Waterville Valley Resort; as well as historic hospitality properties, independent schools, and distinctive private homes. The firm was recognized as the consecutive 2024 and 2025 winner of the Bulfinch Award by the Institute of Classical Architecture & Art (ICAA), underscoring its commitment to timeless design and craftsmanship.

With a close-knit team of approximately ten professionals, Samyn-D’Elia Architects combines design excellence with a deeply collaborative culture and an exceptional quality of life.

Position Overview

Samyn-D’Elia Architects is seeking a Senior Associate Architect with 10–15 years of experience who thrives in a hands-on, design-focused environment. This individual will play a key leadership role in guiding projects from early conceptual design through construction administration, ensuring technical excellence, thoughtful detailing, and client satisfaction.

This is an opportunity for an experienced architect who values craftsmanship, enjoys meaningful client relationships, and wants to work on regionally significant projects without the demands of extensive travel or business development expectations.

Key Responsibilities

• Lead architectural projects through all phases: programming, schematic design, design development, construction documentation, and construction administration
• Produce and oversee comprehensive drawing sets with strong technical precision
• Coordinate with consultants, clients, and internal team members
• Conduct site visits and support construction administration efforts (minimal overnight travel; most projects are within a few hours of the office)
• Ensure compliance with applicable building codes and zoning regulations
• Mentor and collaborate with team members to maintain high design and documentation standards
• Contribute to a positive, professional, and team-oriented studio culture

Qualifications

• 10+ years of professional architectural experience
• Licensure preferred; candidates actively pursuing licensure are encouraged to apply (support available for those on the licensure track)
• Demonstrated experience managing projects across multiple sectors such as commercial, municipal, educational, hospitality, or residential
• Strong background in construction documentation and detailing
• Experience with wood frame construction
• Proficiency in Revit required
• Working knowledge of SketchUp, Adobe Creative Suite (Illustrator, InDesign, Photoshop), and Microsoft Word/Excel
• Experience with SpecLink preferred
• Ability to manage multiple projects with strong organizational and communication skills
• A portfolio or sample drawing set will be requested

Compensation & Benefits

SD Architects offers a highly competitive salary range of $110,000 – $130,000, with flexibility for exceptional experience. Discretionary performance bonuses and profit-sharing have historically been significant, with total bonuses ranging from $5,000 to $50,000 depending on firm performance.

Additional offerings include:

• 401(k) with employer match
• Generous paid time off (three weeks, with flexibility to match existing accruals)
• Paid holidays
• Potential sign-on and relocation assistance (negotiable)

The firm offers strong overall compensation designed to be highly competitive in lieu of company-sponsored medical benefits.

Work Environment & Lifestyle

This is a full-time, in-office role (Monday–Friday, 8:00 a.m.–5:00 p.m.) with reasonable flexibility when needed. The firm’s location offers immediate access to lakes, mountains, ski resorts, and year-round outdoor recreation — making it an exceptional opportunity for professionals seeking both career growth and quality of life.

Apply

This is a rare opportunity to join a respected New Hampshire design firm where work is meaningful, projects are regionally significant, and contributions are visible and valued. Qualified candidates are encouraged to apply directly. All inquiries will be handled with strict confidentiality.

Equal Opportunity Statement

Samyn-D’Elia Architects and The Source and Recruit Company are equal opportunity employers committed to fostering inclusive, respectful workplaces. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law.

The Role

The Senior Project Manager (Mission Critical) is responsible for all project administration including all contractual requirements, agreements with trade partners, purchase orders, and risk management. This individual also manages general work performance and quality, and overall team progress against the project plan.

Budget Updates:

• Produce thorough forecast of Cost-to-Complete which drills down to identify potential exposures
• Coordinate the use of Oracle with Expedition to readily identify exposures
• Require the project team to track costs of field directives and back charges for forecasting purposes
• Create detailed analysis of line-item exposures, particularly unit price contracts
• Follow the Forecasting Calendar for on-time completion of forecasts
• Teach the Standard Operating Procedures for budget updating to others

Change Order Management:

• Require the project team to fully utilize Expedition to track all Proposed Change Order (PCO) items including in-scope and out-of-scope
• Provide the Owner with up-to-date status reports relating to Changes
• Require the project team to produce a monthly Owner Change Order (OCO) to prevent aging of PCO issues which further allows for timely closure of Changes with Subcontractors
• Work to recover all legitimate GC costs relating to Owner Changes
• Track the status of all Contract Allowances in Expedition and submits Change Order Requests (COR) when an over-run is likely
• Require the project team to track all field directives and back charges in Expedition for timely processing on a monthly basis, i.e. composite clean-up, hoisting time, etc.

Project Close Out:

• Establish an effective Close-out Plan early in the project which includes the early collection, review, and packaging of Contract close-out documents
• Implement the use of the Noncompliance Reporting System
• Require the team to utilize the Work list System to organize and manage the completion of phases of the work
• Utilize the Completion-Compliance-Quality Form (CCQ) process for close-out
• Teach close out process to other SCCI employees

Owner/Sub Requisition Process:

• Require the project team to have the completed pay requisitions approved by the Owner no later than the 1st of each month
• Produce an effective Schedule of Values
• Establish a regimented process for the collection of payments no later than 30 days and subsequent efficient system for the payment to Subcontractors
• Review the Hold Reports before payment is due to allow for timely handling of deficiency issues and payment to Subcontractors/Vendors

Cash Management:

• Consistently manage the cash flow of the Project to maintain a fiscally responsible position for SCCI
• Produce an effective Schedule of Values which supports a strong cash flow position
• Review each Subcontractors initial Schedule of Values to prevent overpayment
• Review Sub/Vendor requisitions to prevent payment of unsigned or unfunded Change Orders
• Produce and update the cash model for the Owner to prevent surprises
• Produce an accurate percent complete projection to support the SCCI financial management process

Meeting Management:

• Establishes a meeting regiment for the Project Team which provides for effective communication and problem solving
• Follow the SOP for focused meetings such as PM/PE, OAC's, subcontractor meetings, coordination meetings, Precon Sessions, etc.
• Manage all meetings by agenda and work to time limits

Contract Logs:

• Require the Project Team to assemble and maintain the Project Logs (Cash Management, Change Management, Noncompliance, Buy-Schedule, Contracts, Procurement, Submittals, RFI's, Safety, Hold Reports, Construction Schedule, Work lists) and periodically review for accuracy
• Conduct focus meetings once per month to review the maintenance of those logs and drills down to identify potential exposures and issues

Subcontractor Relationships:

• Establish a "Firm but Fair" approach to building relationships with Subcontractors
• Promote an environment of organization and professionalism with Subcontractors
• Address issues immediately with a non-performing Subcontractor to protect SCCI from resulting delay and potential impact

Exhibit B Purchasing Process:

• Work with the Project Team, including Superintendents and Estimators, to consistently produce clear, thorough, and accurate Scopes of Work based on drilled down review of documents
• Organize and administer a well-planned purchasing process to prevent the "Just in time" purchase of materials
• Understand the priority of timely buy-out and gather the resources to meet the buy schedule

Schedule Management:

• Provide leadership with the Superintendent to produce a clear, thorough, and accurate baseline Contract Schedule which rarely requires changes to the original logic
• Track events, impacts, and changes in the schedule to allow for the management and prevention of delays
• Lead the Project Team to focus on critical path matters to prevent non-excusable delays
• Manage and distribute organized and efficient Monthly Updating Process in accordance with the SCCI SOP
• Provide the Owner with written monthly updates of the Contract Schedule in accordance with the requirements of the Contract
• Take decisive action with subcontractors that are impacting the schedule
• Produce buy-out and procurement schedule and assist with writing monthly schedule narrative in conjunction with the Scheduling team

Risk Management:

• Complete the buy-out process in a manner which permits the timely flow of work, prevents budget issues, contract executions, bonds, insurance, etc.
• Write timely notices to Owner and Subcontractors
• Secure CCD authorizations before proceeding with Changes
• Take immediate action when a non-performing Subcontractor is likely to cause impact to the Project
• Work to complete the submittal and coordination process no later than 180 days
• Teaches a risk management regiment to others on the project team

Owner Relationship:

• Work to establish a trusting and professional relationship with the Owner
• Focus on keeping the Owner well informed of important matters to prevent surprises
• Work to secure a strong letter of recommendation from the Owner for SCCI

Quality Management:

• Provide leadership in the utilization of the Quality Management Program on the project, which outlines quality expectations
• Participate with the project team to institute the use of First Delivery and Quality Benchmark Inspections as the work progresses
• Implement the use of the Nonconformance Reporting System to track and manage deficiencies in the work
• Require the use of mock-ups to establish the quality expectations as defined in the Quality Management Program

Team Leadership:

• Strive to create synergy and a teamwork atmosphere on the project
• Lead by example by establishing the work ethic guidelines for the entire team and therefore establishes the boundaries and expectations
• Organize periodic team events and training sessions to advance the SCCI strategy of "Train & Develop Our People
• Act immediately when personal conflicts emerge among the team

Mentoring/Training:

• Oversee career and educational development of team personnel
• Require the adherence of standard operation procedures and actively teach each process

Qualifications

• Bachelor’s degree in applicable discipline and a minimum of 10 years of experience relative to project size and scope
• Excellent business judgment demonstrated by consistently achieving profitability objectives and strong project close-outs with client and subcontractor relationships in good standing
• Excellent organizational skills and attention to detail evidenced by a strong command of all applicable contract and legal provisions
• Ability to consistently analyze and execute financial trade-offs which frequently involve dealing with incomplete data and ambiguity
• Ability to constantly multi-task and handle competing priorities between Suffolk business needs, organizational issues, and sound customer relations
• Possess judgment to know when to appropriately escalate issues up the chain of command
• The ability to manage and embrace change. Respond and adapt to new processes and new ways of looking at old problems
• A strong sense of urgency and initiative. Able to quickly study and react to complex issues
• Excellent problem-solving skills and the ability to confidently and decisively take action
• Team leader with excellent diplomatic and communication skills, able to handle and resolve conflicts effectively in a firm but fair manner
• Candidate must possess Suffolk’s Core Values: Passion, Integrity, Hard Work, Professionalism, and Caring

Working Conditions

While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stand; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking.

EEO Statement

Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.

Suffolk is a national enterprise that builds, innovates, and invests. We provide value across the entire project lifecycle through our core construction management services and complementary business lines in real estate investment, design, self-perform construction, and technology start-up investment (Suffolk Technologies). By integrating data, artificial intelligence, and advanced technology through our Seamless Platform, we connect design, construction, and operations to deliver smarter, more predictable results and redefine how America builds.

Suffolk – America’s Contractor – is a national company with more than $8 billion in annual revenue, 3,000 employees, and 17 offices, including Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, San Diego, Las Vegas, Herndon, U.S. Virgin Islands, and other key markets. Suffolk manages some of the most complex and transformative projects in the country, serving clients across healthcare, life sciences, education, gaming, aviation, transportation, government, mission critical, and commercial sectors. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR’s list of “Top CM-at-Risk Contractors.” For more information, visit and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram.

The Role:

The Senior Project Manager is responsible for all project administration including all contractual requirements, agreements with trade partners, purchase orders, and risk management. This individual also manages general work performance and quality, and overall team progress against the project plan.

Responsibilities:

Budget Updates:

• Produce thorough forecast of Cost-to-Complete which drills down to identify potential exposures
• Coordinate the use of Oracle with Expedition to readily identify exposures
• Require the project team to track costs of field directives and back charges for forecasting purposes
• Create detailed analysis of line-item exposures, particularly unit price contracts
• Follow the Forecasting Calendar for on-time completion of forecasts
• Teach the Standard Operating Procedures for budget updating to others

Change Order Management:

• Require the project team to fully utilize Expedition to track all Proposed Change Order (PCO) items including in-scope and out-of-scope
• Provide the Owner with up-to-date status reports relating to Changes
• Require the project team to produce a monthly Owner Change Order (OCO) to prevent aging of PCO issues which further allows for timely closure of Changes with Subcontractors
• Work to recover all legitimate GC costs relating to Owner Changes
• Track the status of all Contract Allowances in Expedition and submits Change Order Requests (COR) when an over-run is likely
• Require the project team to track all field directives and back charges in Expedition for timely processing on a monthly basis, i.e. composite clean-up, hoisting time, etc.

Project Close Out:

• Establish an effective Close-out Plan early in the project which includes the early collection, review, and packaging of Contract close-out documents
• Implement the use of the Noncompliance Reporting System
• Require the team to utilize the Work list System to organize and manage the completion of phases of the work
• Utilize the Completion-Compliance-Quality Form (CCQ) process for close-out
• Teach close out process to other SCCI employees

Owner/Sub Requisition Process:

• Require the project team to have the completed pay requisitions approved by the Owner no later than the 1st of each month
• Produce an effective Schedule of Values
• Establish a regimented process for the collection of payments no later than 30 days and subsequent efficient system for the payment to Subcontractors
• Review the Hold Reports before payment is due to allow for timely handling of deficiency issues and payment to Subcontractors/Vendors

Cash Management:

• Consistently manage the cash flow of the Project to maintain a fiscally responsible position for SCCI
• Produce an effective Schedule of Values which supports a strong cash flow position
• Review each Subcontractors initial Schedule of Values to prevent overpayment
• Review Sub/Vendor requisitions to prevent payment of unsigned or unfunded Change Orders
• Produce and update the cash model for the Owner to prevent surprises
• Produce an accurate percent complete projection to support the SCCI financial management process

Meeting Management:

• Establishes a meeting regiment for the Project Team which provides for effective communication and problem solving
• Follow the SOP for focused meetings such as PM/PE, OAC's, subcontractor meetings, coordination meetings, Precon Sessions, etc.
• Manage all meetings by agenda and work to time limits

Contract Logs:

• Require the Project Team to assemble and maintain the Project Logs (Cash Management, Change Management, Noncompliance, Buy-Schedule, Contracts, Procurement, Submittals, RFI's, Safety, Hold Reports, Construction Schedule, Work lists) and periodically review for accuracy
• Conduct focus meetings once per month to review the maintenance of those logs and drills down to identify potential exposures and issues

Subcontractor Relationships:

• Establish a "Firm but Fair" approach to building relationships with Subcontractors
• Promote an environment of organization and professionalism with Subcontractors
• Address issues immediately with a non-performing Subcontractor to protect SCCI from resulting delay and potential impact

Exhibit B Purchasing Process:

• Work with the Project Team, including Superintendents and Estimators, to consistently produce clear, thorough, and accurate Scopes of Work based on drilled down review of documents
• Organize and administer a well-planned purchasing process to prevent the "Just in time" purchase of materials
• Understand the priority of timely buy-out and gather the resources to meet the buy schedule

Schedule Management:

• Provide leadership with the Superintendent to produce a clear, thorough, and accurate baseline Contract Schedule which rarely requires changes to the original logic
• Track events, impacts, and changes in the schedule to allow for the management and prevention of delays
• Lead the Project Team to focus on critical path matters to prevent non-excusable delays
• Manage and distribute organized and efficient Monthly Updating Process in accordance with the SCCI SOP
• Provide the Owner with written monthly updates of the Contract Schedule in accordance with the requirements of the Contract

Risk Management:

• Complete the buy-out process in a manner which permits the timely flow of work, prevents budget issues, contract executions, bonds, insurance, etc.
• Write timely notices to Owner and Subcontractors
• Secure CCD authorizations before proceeding with Changes
• Take immediate action when a non-performing Subcontractor is likely to cause impact to the Project
• Work to complete the submittal and coordination process no later than 180 days
• Teaches a risk management regiment to others on the project team

Owner Relationship:

• Work to establish a trusting and professional relationship with the Owner
• Focus on keeping the Owner well informed of important matters to prevent surprises
• Work to secure a strong letter of recommendation from the Owner for SCCI

Qualifications:

• Bachelor’s degree in applicable discipline and a minimum of 10 years of experience relative to project size and scope
• Excellent business judgment demonstrated by consistently achieving profitability objectives and strong project close-outs with client and subcontractor relationships in good standing
• Excellent organizational skills and attention to detail evidenced by a strong command of all applicable contract and legal provisions
• Ability to consistently analyze and execute financial trade-offs which frequently involve dealing with incomplete data and ambiguity
• Ability to constantly multi-task and handle competing priorities between Suffolk business needs, organizational issues, and sound customer relations
• Possess judgment to know when to appropriately escalate issues up the chain of command
• The ability to manage and embrace change. Respond and adapt to new processes and new ways of looking at old problems
• A strong sense of urgency and initiative. Able to quickly study and react to complex issues
• Excellent problem-solving skills and the ability to confidently and decisively take action
• Team leader with excellent diplomatic and communication skills, able to handle and resolve conflicts effectively in a firm but fair manner
• Candidate must possess Suffolk’s Core Values: Passion, Integrity, Hard Work, Professionalism, and Caring

While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stands; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking.

Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.

Senior Executive Assistant / Chief of Staff

The Opportunity

We are seeking an exceptional Senior Executive Assistant / Chief of Staff to serve as a trusted operational partner and strategic force multiplier, ensuring priorities are executed seamlessly and leadership impact is amplified.

This role sits at the center of high-level international engagement across the globe. You will coordinate executive priorities, manage critical communications, and ensure the seamless execution of a demanding leadership agenda.

The right person will bring precision, discretion, cultural fluency, and the ability to anticipate needs before they arise.

Fluency in French is required.

Why This Role Is Special

This is not a traditional executive assistant role.

You will work directly with senior leadership involved in high-level diplomatic engagement across the United States, and across the globe. The position offers unique exposure to international affairs, senior government officials, and global stakeholders.

The individual in this role becomes a trusted partner in ensuring that high-level initiatives, relationships, and engagements run seamlessly. For the right candidate, it offers a rare opportunity to operate at the intersection of international relations, diplomacy, and executive leadership.

What You’ll Do

Be the Operational Anchor

• Manage a complex executive calendar, inbox, and briefing pipeline.
• Ensure leadership is prepared for every meeting with concise briefing materials and follow-through.

Coordinate High-Level Engagements

• Organize meetings, events, and official engagements with senior diplomats and government stakeholders.
• Manage invitations, guest coordination, and event logistics with meticulous attention to detail.

Manage Communications

• Draft and edit executive correspondence and materials in French and English.
• Ensure clear and timely communication across stakeholders and partners.

Drive Execution

• Track commitments, decisions, and action items to completion.
• Build simple systems that keep priorities organized and moving forward.

Executive Logistics

• Coordinate travel, schedules, and logistics across the United States, and across the globe.

What You Bring

• Fluency in French (required) and strong professional English.
• 5–10+ years supporting senior executives, government leaders, or international organizations.
• Exceptional organization and follow-through.
• Strong judgment, diplomacy, and discretion.
• Ability to operate calmly in fast-paced, high-pressure environments.
• Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).

The Ideal Candidate

You are a polished professional who thrives in complex environments and understands how to support high-level leadership. You anticipate needs, manage competing priorities with precision, and handle sensitive information with absolute discretion.

You are proactive, resourceful, and trusted to ensure that critical priorities move forward seamlessly.

Applied Mental Health Research Assistant

Remote (US – EST hours) or Remote/Hybrid (Cambridge, UK)

Full-Time | Entry-Level | Industry Research

Help shape the future of mental health care.

Our mission is simple but powerful to help people feel better and live fuller lives by making trusted mental-health support accessible to everyone. We are redefining care through innovative, AI-enabled solutions that go beyond today’s capabilities to create meaningful, lasting change.

We’re looking for an early-career researcher who is ready to take their academic training into a fast-moving industry environment. This is a rare opportunity to gain hands-on experience across the full research lifecycle while working alongside experienced clinical and research leaders.

If you enjoy being organised, proactive, and deeply involved in research from concept through to publication this role is for you.

Why Join Us?

• Work across the entire evidence lifecycle in an applied industry setting
• Gain exposure to research requirements for regulators, healthcare partners, and payers
• Develop practical experience in AI safety and clinical governance
• Receive mentorship from a Director of Evidence Generation (PhD Neuroscience) and Head of Clinical (PhD Clinical Psychology)
• Build a strong foundation for future doctoral training

What You’ll Be Doing

Research Operations & Coordination

• Coordinate study activities, timelines, and communications
• Maintain regulatory documentation and version control
• Prepare ethics and governance submissions
• Support data management and research processes

Research Delivery

• Assist with study design and clinical evaluations
• Conduct literature reviews to support protocols and claims
• Collect and manage research data
• Support real-world implementations such as survey deployment
• Engage with lived-experience partners

Analysis & Scientific Communication

• Analyse qualitative and quantitative data
• Prepare internal reports and research summaries
• Contribute to peer-reviewed publications

Clinical Safety Monitoring

• Review safety dashboards and AI-generated outputs under supervision
• Identify trends and flag potential risks in line with protocols

(All clinical monitoring is supervised by a licensed Clinical Psychologist — this role does not involve independent clinical decision-making.)

What We’re Looking For

Essential

• Master’s degree in Psychology, Neuroscience, Mental Health Science, Social Work, or related field
• Experience conducting human-subjects research
• Exceptional organisation and attention to detail
• Proactive mindset with the confidence to take initiative
• Strong scientific writing and communication skills
• Understanding of research ethics and Good Clinical Practice

Desirable

• Exposure to mental health populations through placements, volunteering, or paid roles
• Experience across multiple stages of the research lifecycle
• Familiarity with qualitative methods
• Understanding of mental health in chronic health conditions
• Experience working with patient involvement or lived-experience groups

Who Thrives Here?

You’ll succeed in this role if you:

• Take initiative and naturally step in where needed
• Are comfortable managing multiple moving parts
• Enjoy the operational side of research as much as the scientific thinking
• Are eager to learn and ask questions
• Want to build real-world confidence quickly

If you’re ready to apply your research skills in a role that genuinely impacts lives — we’d love to hear from you.

Apply now and help us transform the future of mental health care.

Please add a cover letter to the front page of your CV.

One of the country’s premier talent-side entertainment litigation boutiques is looking to add a litigation associate in Los Angeles.

The firm represents actors, writers, directors, producers, and other creative talent in high-profile disputes across film, television, music, and digital media.

Associates work on sophisticated matters including:

• Contract disputes

• Profit participation litigation

• Rights disputes

• Other complex entertainment industry litigation

You will work closely with partners and have meaningful responsibility on major matters from the outset.

No prior entertainment experience is required. The firm is interested in strong litigators who want to work on cutting-edge disputes in the entertainment space.

This is a rare opportunity to join a highly regarded boutique known for representing talent in some of the industry’s most significant disputes.

If this opportunity may be of interest to you or someone in your network, feel free to reach out to Buddy Broome

Location: Sanford, FL (100% Onsite)

Company Overview: Confidential ($600M+ Revenue | 2,000+ Employees)

THE OPPORTUNITY

We are seeking a visionary Call Center Operations Manager & Customer Support Leader to lead a high-stakes transformation of our customer support ecosystem. This is not a "maintenance" role; you will be the architect of a modernized, data-driven hub, transitioning our operations through advanced technology integration (including AI) and strategic change management.

Reporting to executive leadership, you will oversee a team of 25+ agents and support staff, handling 12,000 monthly interactions, with the primary goal of elevating the customer journey into a competitive advantage.

CORE RESPONSIBILITIES

Strategic Transformation & Innovation

• Modernization Roadmap: Design and execute a comprehensive strategic plan to transition the center into a proactive, analytics-driven service hub.
• Tech Stack Evolution: Spearhead the deployment of AI-powered tools for sentiment analysis, intelligent routing, and self-service automation.
• Change Management: Lead the cultural and operational shift required to adopt new workflows, ensuring alignment across all levels of the organization.

Operational Excellence

• Performance Engineering: Define and exceed KPIs including FCR, CSAT, NPS, and AHT while maintaining strict SLA adherence.
• Workforce Optimization: Implement sophisticated workforce management (WFM) strategies to ensure optimal staffing and scalability.
• Voice of the Customer (VoC): Collaborate with Sales, Marketing, and Field Ops to ensure a unified customer journey and provide actionable insights back to the business.

Leadership & Mentorship

• Team Development: Directly supervise and mentor 2 Supervisors and a growing team of 25+ agents.
• Culture Building: Foster a high-performance, accountable, and inclusive environment that prioritizes professional growth and excellence.

QUALIFICATIONS

• Experience: 7+ years of progressive leadership in call center or customer support environments, specifically within service-based industries.
• Technical Acumen: Proven success implementing CRM, IVR, and Omnichannel platforms. Specific experience with AI/Machine Learning applications in a support context is highly preferred.
• Analytical Rigor: Advanced ability to interpret complex data sets and translate them into executive-level dashboards and actionable business intelligence.
• Education: Bachelor’s degree in Business or Operations required; MBA or relevant technical certifications are a plus.
• Presence: Ability to work 100% onsite in Sanford, FL, and lead with a high-energy, visible presence.

Why Join Us?

This role offers the rare opportunity to "own" the transformation of a massive operational footprint. You will have the resources of a $600M organization with the mandate to innovate and disrupt the status quo.

The Company is an Equal Opportunity Employer. Specific company details will be shared with qualified candidates during the initial screening process.

Position: Electrical Manager

Location: Blytheville, AR

Pay Range: $110,000 - $145,000

Benefits:

• 100% Company-Paid BCBS Medical
• Guardian Dental & Vision (eligible 1st of the month following hire)
• 401(k) with company match after 30 days
• Up to 4 weeks of paid time off
• 9 paid holidays
• Weekly pay
• Long-term growth and advancement opportunities

Tiello has partnered with a growing commercial and industrial mechanical contractor that is expanding operations by launching its Electrical Division in Blytheville, AR.

This is a rare opportunity for an experienced electrical leader to build and shape a division from the ground up. The Electrical Manager will play a foundational role in establishing processes, building a team, and driving electrical operations within an established HVAC and mechanical organization.

Position Overview

The Electrical Manager will oversee all electrical operations, including project execution, team development, safety compliance, estimating support, and long-term strategic growth of the division. This role requires both technical depth and entrepreneurial mindset.

This is not a maintenance role. This is a build-it role.

Key Responsibilities

• Lead the launch and development of the electrical division
• Recruit, mentor, and manage electricians and electrical field crews
• Oversee electrical installations for commercial and industrial projects
• Support estimating, bidding, and project planning activities
• Ensure projects are delivered on schedule and within budget
• Develop operational standards, safety procedures, and workflow processes
• Coordinate with mechanical and HVAC teams for integrated project delivery
• Maintain compliance with local, state, and national electrical codes
• Build relationships with clients, vendors, and subcontractors
• Support long-term business development and division growth

Required Qualifications

• 7+ years of commercial or industrial electrical experience
• Prior leadership experience (Foreman, Superintendent, or Manager level)
• Strong understanding of electrical systems, code compliance, and project execution
• Experience managing crews and overseeing field operations
• Valid electrical license (Arkansas or ability to obtain)
• Strong organizational and communication skills
• Entrepreneurial mindset with desire to build and grow a division

Preferred Qualifications

• Experience launching or growing an electrical department
• Estimating or bid experience
• Experience working alongside HVAC/mechanical contractors
• Industrial project experience

Physical & Work Environment Expectations

• Ability to work in active construction and industrial environments
• Ability to access rooftops, elevated areas, and job sites
• Strong leadership presence in both office and field settings

Applicants must be authorized to work in the U.S.

Tiello LLC is proud to be an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Your Right to Work - In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Confidential Search – Senior Property Manager (Mixed-Use)

West Palm Beach, Florida

A rare opportunity to take full ownership of a high-profile Class A mixed-use asset in one of South Florida’s fastest-growing markets.

We’re looking for a commercially minded operator who can balance tenant experience, financial performance, and operational excellence across a complex, multi-use environment — and who wants a role that reflects their ambition.

The Role

You will hold full operational and financial responsibility for the asset, working directly with ownership and senior stakeholders. This isn’t a supporting role — it’s a seat at the table. You’ll be expected to think strategically, act decisively, and bring a clear commercial perspective to everything from tenant relationships to asset value initiatives.

Responsibilities

∙ Full operational oversight of a Class A office and retail mixed-use asset

∙ Budget ownership, CAM reconciliations, and financial reporting

∙ Tenant satisfaction, lease compliance, and retention strategy

∙ Vendor management, service contracts, and on-site team leadership

∙ Contribution to asset strategy and value enhancement initiatives

What We’re Looking For

∙ Senior PM background, or a strong PM ready to step up

∙ Office and/or retail asset experience (mixed-use exposure preferred)

∙ Strong financial acumen — budgets, CAMs, reporting

∙ Institutional or Class A track record

∙ Comfortable engaging directly with ownership

∙ Based in, or open to relocating to, South Florida

Why This Role

∙ High-profile asset with strong ownership backing and real market presence

∙ Genuine complexity — a mixed-use environment for operators who want more than routine management

∙ Full scope and accountability — you run the asset, not just support it

∙ Clear trajectory for growth within a well-capitalised ownership structure

If this aligns with your background, reach out for a confidential conversation.

Customer Care & Warranty Manager (Residential Construction)

Bay Area (Hybrid - 3-days a week)

$115,000 – $135,000 + Benefits + Future Equity + Career Progression

Are you a Customer Care or Warranty professional from a residential construction or homebuilding background looking for one of the most exciting opportunities in the housing industry?

This is a career-defining position with a company led by visionary leadership, backed by major investment, and entering a period of huge national growth. You’ll take ownership of building and scaling a best-in-class warranty and customer care function, ensuring homeowners receive exceptional support after their homes are delivered.

You will be responsible for implementing systems, processes, and a contractor network that allows the company to respond quickly and effectively to homeowner requests. This includes managing incoming service tickets, coordinating maintenance and repair work, and ensuring issues are resolved efficiently during the warranty period.

Working closely with leadership and operations teams, you will play a key role in developing a scalable customer care function as the business expands nationally.

With significant growth planned, this position offers outstanding progression opportunities into senior leadership roles in the future.

This is a rare opportunity to join a company on a transformational growth journey, with massive upside potential for the right individual.

The Role:

• Lead and develop the company’s warranty and customer care function across delivered homes
• Implement and manage a ticketing and response system for homeowner service requests
• Coordinate maintenance and repair work within customers’ homes during the warranty period
• Schedule and manage contractors and service partners to ensure work is completed efficiently
• Build and develop a scalable service response network to support rapid company growth
• Work closely with leadership to improve systems, processes, and customer experience

The Person:

• Experience in customer care, warranty, or post-construction services within residential construction or homebuilding
• Strong understanding of residential construction defects, maintenance, and repair coordination
• Experience managing service requests and scheduling warranty or repair work
• Ambitious and motivated by progression into future leadership roles

Why Join:

• One of the most exciting opportunities in the modular housing industry
• Exceptional leadership team with a clear national growth strategy
• Huge progression potential into management and Director-level roles
• Competitive base salary with benefits and long-term career upside

To apply for this role or to be considered for further positions, please click “Apply Now” or contact Sam Mount at Rise Technical Recruitment.

This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are those of an Employment Agency.

Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from candidates who have a valid legal permit or right to work in the USA. Candidates who do not have this right or permit, or are pending an application, should not apply as your details will not be processed.