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About American Bath Group

American Bath Group (ABG) is a leading North American manufacturer of showers, bathtubs, spas, and related bathware products serving residential, multifamily, hospitality, and e-commerce channels.

With more than 35 manufacturing facilities and 15 distribution locations, ABG has grown rapidly through both organic expansion and over twenty acquisitions. The company operates with a culture defined by speed, simplicity, and execution—translating strategy into measurable results across its national manufacturing footprint.

The Opportunity

ABG is seeking a Quality Manager to lead and strengthen the quality system for our South Boston manufacturing operation.

The plant produces building products in a labor-driven manufacturing environment, where consistent quality standards, disciplined inspection processes, and strong cross-functional collaboration are essential to operational performance.

Today, quality processes exist but require stronger system structure, clearer accountability, and deeper integration with production operations. This role will lead the effort to strengthen the plant’s Quality Management System (QMS), elevate team capability, and ensure consistent product quality across manufacturing operations.

This is not a maintenance role. It is a leadership position responsible for strengthening systems, building team capability, and improving quality performance in partnership with operations.

Success in Year One

Within the first 12 months, the Quality Manager will establish stronger quality discipline across the plant, including:

• A more structured and reliable plant-level Quality Management System

• Clear inspection, audit, and containment processes supporting production quality

• A capable and accountable quality team operating with clear roles and performance standards

• Improved cross-functional coordination with Production, Shipping, and Operations leadership

• Measurable improvements in product quality performance and issue containment

The Mandate

The Quality Manager will lead the plant’s quality organization and strengthen the operational systems that ensure product quality and process consistency.

Key responsibilities include:

• Strengthening and maintaining the plant’s Quality Management System

• Leading and developing a multi-person quality team

• Establishing consistent inspection processes and audit discipline

• Driving containment and root-cause processes for quality issues

• Partnering closely with Production, Shipping, Engineering, and Operations leadership

• Ensuring consistent quality standards across manufacturing operations

The role requires a hands-on leader comfortable operating on the production floor while building systems and improving processes.

Year One Critical Outcomes

1. Strengthen the Plant Quality System

Improve structure and reliability of the plant’s quality management system, including inspection, audit, and reporting processes.

2. Improve Quality Containment and Root Cause Discipline

Ensure quality issues are identified quickly, contained effectively, and addressed through structured problem-solving processes.

3. Build and Develop the Quality Team

Establish clear expectations, improve accountability, and develop capability across the plant’s quality staff.

4. Strengthen Cross-Functional Quality Ownership

Build stronger working partnerships with Production, Shipping, and Operations to ensure quality standards are maintained throughout manufacturing operations.

Why This Role Is Hard

This role operates in a hands-on manufacturing environment where quality outcomes depend on consistent execution across production teams.

Key challenges include:

• Maintaining quality standards in a labor-driven manufacturing operation

• Strengthening systems while supporting daily production demands

• Building accountability across multiple teams and operational functions

• Driving consistent inspection and containment discipline on the plant floor

Success requires both system thinking and operational leadership.

Leadership Profile

The successful candidate will be a hands-on manufacturing quality leader who:

• Has led quality teams in plant manufacturing environments

• Is comfortable operating directly on the production floor

• Builds systems while simultaneously driving daily execution

• Holds teams accountable while developing their capabilities

• Partners effectively with operations leadership to solve problems

Experience Requirements

• Experience leading quality operations within a manufacturing environment

• Direct leadership of a plant quality team

• Strong understanding of inspection systems, audits, containment, and root cause analysis

• Experience working closely with production and operations leadership

• Background in building products or labor-driven manufacturing environments is helpful

Why the Right Candidate Will Be Excited

This role offers the opportunity to strengthen the quality foundation of a manufacturing operation while building team capability and improving operational performance.

For the right leader, the opportunity includes:

• Leading quality for a key ABG manufacturing facility

• Strengthening systems that directly impact product performance and customer satisfaction

• Developing a quality team and building stronger plant-level discipline

• Partnering closely with operations leadership to improve plant performance

Why This Role Matters

Quality performance is fundamental to ABG’s ability to deliver consistent products to customers across its national manufacturing platform.

The Quality Manager will play a central role in ensuring that the South Boston plant operates with the systems, discipline, and leadership required to maintain high product quality and operational reliability.

• For the right leader, this is an opportunity to shape the quality culture and systems of a key manufacturing operation.

American Bath Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

About the role:

As our Customs Entry Writer, you will be instrumental in the growth and development of the Customs Brokerage business of TQL Global. You will be responsible for filing and maintaining all documentation required by US Customs and Participating Government Agencies (PGAs) while also acting as a point of contact for Sales and their customers to ensure timely coordination of customs clearance, regulatory compliance and delivering a quality customer experience.

What’s in it for you:

• Competitive compensation
• Advancement opportunities with structured career paths and mentoring sessions
• Opportunity to work towards obtaining Customs brokers license
• Comprehensive benefits package
• Health, dental and vision coverage
• 401(k) with company match
• Perks including employee discounts, financial wellness planning, tuition reimbursement and more
• Certified Great Place to Work with 800+ lifetime workplace award wins

What you’ll be doing:

• Work with customers and internal team members to deliver a high quality customer experience
• Review, file, audit and process all customs documents
• Coordinate the release of goods with carriers, CBP and other governmental agencies as required
• Maintain up-to-date customer records and customs compliance documentation
• Review shipment ISF data and submit within the regulatory timeline
• Review and monitor all customs rejections, requests for information and other correspondence
• Provide clearance status as needed to the appropriate parties
• Execute file billing in a timely manner
• Develop and maintain customer relationships
• Work predominantly with other departments within Total Quality Logistics for all customs needs.
• Other duties as assigned

What you need:

• Ability to work Monday through Friday, 7am to 4pm CST
• 2+ years’ experience processing customs entries
• Strong attention to detail and the ability to multi-task
• Knowledgeable with U.S. Customs Regulations
• Basic knowledge of the HTSUS
• Ability to multi-task and work independently in a fast-paced environment
• Excellent communication and organizational skills with a strong attention to detail

Where you'll be: 5005 Mitchelldale Street Houston, TX 77092

About TQL Global:

TQL Global, LLC (“TQL Global”) is a wholly owned subsidiary of TQL, and is a licensed customs broker, CTPAT and ocean freight forwarder, and a TSA-approved IAC.

Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.

About the role:

As our Customs Entry Writer, you will be instrumental in the growth and development of the Customs Brokerage business of TQL Global. You will be responsible for filing and maintaining all documentation required by US Customs and Participating Government Agencies (PGAs) while also acting as a point of contact for Sales and their customers to ensure timely coordination of customs clearance, regulatory compliance and delivering a quality customer experience.

What’s in it for you:

• Competitive compensation
• Advancement opportunities with structured career paths and mentoring sessions
• Opportunity to work towards obtaining Customs brokers license
• Comprehensive benefits package
• Health, dental and vision coverage
• 401(k) with company match
• Perks including employee discounts, financial wellness planning, tuition reimbursement and more
• Certified Great Place to Work with 900+ lifetime workplace award wins

What you’ll be doing:

• Work with customers and internal team members to deliver a high quality customer experience
• Review, file, audit and process all customs documents
• Coordinate the release of goods with carriers, CBP and other governmental agencies as required
• Maintain up-to-date customer records and customs compliance documentation
• Review shipment ISF data and submit within the regulatory timeline
• Review and monitor all customs rejections, requests for information and other correspondence
• Provide clearance status as needed to the appropriate parties
• Execute file billing in a timely manner
• Develop and maintain customer relationships
• Work predominantly with other departments within Total Quality Logistics for all customs needs
• Other duties as assigned

What you need:

• Ability to work Monday through Friday, 8am to 5pm EST
• 2+ years’ experience processing customs entries
• Strong attention to detail and the ability to multi-task
• Knowledgeable with U.S. Customs Regulations
• Basic knowledge of the HTSUS
• Ability to multi-task and work independently in a fast-paced environment
• Excellent communication and organizational skills with a strong attention to detail

Where you'll be: 5711 McPherson Road, Suite 204. Laredo, TX 78041

About TQL Global:

TQL Global, LLC (“TQL Global”) is a wholly owned subsidiary of TQL, and is a licensed customs broker, CTPAT and ocean freight forwarder, and a TSA-approved IAC.

About the role:

As our Customs Entry Writer, you will be instrumental in the growth and development of the Customs Brokerage business of TQL Global. You will be responsible for filing and maintaining all documentation required by US Customs and Participating Government Agencies (PGAs) while also acting as a point of contact for Sales and their customers to ensure timely coordination of customs clearance, regulatory compliance and delivering a quality customer experience.

What’s in it for you:

• Competitive compensation and benefit package
• Health, Dental and Vision coverage to best fit your needs, including a plan that takes $0 out of your paycheck + 401(k) with company match
• Advancement opportunities with structured career paths and mentoring sessions
• Up to $5,000/year in tuition reimbursement
• Employee referral bonus opportunities
• Opportunity to work towards obtaining Customs brokers license
• We win wherever we go – Voted a Fortune 100 Best Companies to Work For (2023) and Forbes America’s Best Employers (2022)

What you’ll be doing:

• Work with customers and internal team members to deliver a high quality customer experience
• Review, file, audit and process all customs documents
• Coordinate the release of goods with carriers, CBP, and other governmental agencies as required
• Maintain up-to-date customer records and customs compliance documentation
• Review shipment ISF data and submit within the regulatory timeline
• Review and monitor all customs rejections, requests for information and other correspondence
• Provide clearance status as needed to the appropriate parties
• Execute file billing in a timely manner
• Develop and maintain customer relationships
• Work predominantly with other departments within Total Quality Logistics for all customs needs.
• Other duties as assigned

What you need:

• Ability to work Thursday through Monday, 8am to 5pm EST
• 2+ years’ experience processing customs entries
• Strong attention to detail and the ability to multi-task
• Knowledgeable with U.S. Customs Regulations
• Basic knowledge of the HTSUS
• Ability to multi-task and work independently in a fast-paced environment
• Excellent communication and organizational skills with a strong attention to detail.

Where you'll be: 5005 Mitchelldale Street, Houston, Texas 77092

About TQL Global:

TQL Global, LLC (“TQL Global”) is a wholly owned subsidiary of TQL, and is a licensed customs broker, CTPAT and ocean freight forwarder, and a TSA-approved IAC.

Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.

Company Description

Automotive Quality & Logistics Inc. (AQL-Inc) is an industry leader specializing in sorting, inspection, containment, light manufacturing, assembly, kitting, rework, engineering support, supplier development, warehousing, and launch support services for automotive and manufacturing businesses. The company is dedicated to achieving 100% customer satisfaction by delivering high-quality products at competitive costs with reliable, on-time delivery. With over 600 trained employees across 16 US states and 1 Canadian province, AQL-Inc proudly supports over 400 automotive companies, including major OEMs like GM, Ford, Chrysler, Toyota, Mercedes, and Honda. AQL’s ISO 9001:2000 certification reflects its strong commitment to quality, and as a woman-and minority-owned business, it is dedicated to fostering growth by investing in its workforce and strengthening partnerships in the automotive supply chain.

Role Description

This is a full-time, on-site position based in Plymouth, MI, for a Quality Operations Manager. The role involves overseeing day-to-day quality operations, ensuring compliance with quality standards and processes, and managing quality control initiatives. The individual in this role will coordinate inspections, monitor quality assurance practices, lead quality audits, and collaborate with internal teams and external stakeholders to meet operational and customer objectives. Additional responsibilities may include process improvement, reporting metrics, and training team members in quality management practices.

Qualifications

• Experience in Operations Management to successfully oversee and optimize daily business activities and processes.
• Proficiency in Quality Control, Quality Auditing, and Quality Assurance to ensure processes meet or exceed compliance and customer expectations.
• Strong expertise in Quality Management to develop and implement strategies that enhance operational efficiency and product quality.
• Exceptional problem-solving abilities and analytical skills to identify and address quality issues effectively.
• Excellent leadership and communication skills to manage teams, collaborate with stakeholders, and drive organizational success.
• Relevant professional certifications such as Six Sigma, ISO compliance, or similar, are highly preferred.
• Travel required position - up to 70% of time.
• Previous automotive industry experience preferred.

U.S. Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission of protecting America. You will be part of the Department of Homeland Security workforce, protecting American interests and securing our nation.

If you are looking for a rewarding career with great pay, benefits, and job stability, now is the time to make your move.

DON’T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW

As a Customs and Border Protection Officer (CBPO), you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation’s economic prosperity. Being a CBPO makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.

Typical assignments include:

• 
  
• Enforcing customs, immigration, and agriculture laws and regulations.
  
• Facilitating the flow of legitimate trade and travel.
  
• Conducting inspections of individuals and conveyances.
  
• Determining the admissibility of individuals for entry into the United States; and
  
• Preventing the illegal entry of individuals and prohibited goods and the smuggling of illegal drugs and other contraband.
  

You will be asked to provide your preference for one of the following mission-critical locations:

The preference locations listed above are expected to have vacancies available in the future, however, if the duty locations do not have vacancies at the time of your final offer, you may be offered a duty location in another geographic location within the United States. Locations offered are based on operational and mission requirements and critical agency hiring needs for entry-level CBPOs as determined by the CBP Office of Field Operations (OFO).

**Recruitment Incentive** Newly appointed Customs and Border Protection Officers (as defined in 5 CFR 575.102) will be offered up to a $15,000 incentive per year, for a three-year service contract, in the following locations:

Arizona: Douglas, Lukeville, Nogales, San Luis

California: Calexico

Hawaii: Honolulu

Maine: Calais, Eastport, Houlton, Jackman, Madawaska, Van Buren, Vanceboro

Michigan: Detroit, Port Huron, Sault Sainte Marie

Minnesota: Grand Portage, International Falls

Montana: Raymond, Sweetgrass

New York: Alexandria Bay, Champlain, Massena, Trout River

North Dakota: Dunseith, Portal

Vermont: Beecher Falls, Derby Line, Highgate Springs, Norton, Richford

Washington: Blaine, Oroville

**Recruitment Incentive** Newly appointed Customs and Border Protection Officers (as defined in 5 CFR 575.102) will be offered up to a $15,000 incentive per year, for a four-year service contract, in the following locations:

California: Otay Mesa, San Francisco, San Ysidro, Tecate

Florida: Key West

North Dakota: Pembina

Annual Base Salary for newly appointed CBPOs varies as follows:

Locality pay varies by duty location.

Note: A fully trained CBPO is eligible for up to $45,000 in overtime pay in addition to the starting salary.

Grade level eligibility and salaries vary depending upon background, including experience and education, and duty location of the opportunity. This is a career ladder position with a grade level progression of GS-5, GS-7, GS-9, GS-11, and GS-12. You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in each grade level. Promotions are at the discretion of the agency.

Officers are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.

You qualify for the GS-9 grade level in one of the following ways: experience, education, or a combination of both.

Experience: A minimum of one (1) year of specialized experience equivalent to at least the next lower grade level that includes:

• 
  
• Detaining suspected violators of federal, state, or local laws and/or arresting violators using the proper law enforcement methods.
  
• Enforcing the laws and regulations relating to importing, exporting, and/or international shipping to and from the United States.
  
• Utilizing intelligence techniques and behavior analysis to identify potential threats and perform risk assessments for violations of laws and threats to national security.
  
• Conducting interviews in a law enforcement capacity for the purposes of gaining information from suspected violators of laws to determine the appropriate course of action.
  

The above experience will be applied in connection with the following: Ability to make rapid, accurate judgments and decisions with respect to the application of the regulations, instructions, and procedures for importing and exporting merchandise to and from the United States; or enforcement and administration of laws relating to the right of persons to enter, reside in or depart from the United States, Guam, Puerto Rico, and the U.S. Virgin Islands.

Education Substitution: A master's (or higher) degree, or two or more years of progressively higher-level graduate education leading to such a degree, or an LL.B. or J.D. from an accredited college or university; OR

Combination of Experience and Education: A combination of specialized experience AND successfully completed graduate-level education. This will be calculated using your resume and official or unofficial transcripts submitted with your application.

Citizenship: You must be a U.S. Citizen to apply for this position.

Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three (3) of the last five (5) years.

Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Customs and Border Protection Officer position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).

Veterans’ Preference: You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.

Formal Training: You will be required to complete a paid pre-academy orientation for approximately two (2) weeks at your home port. You will then attend a 101-day training program – CBP Field Operations Academy – conducted at the Federal Law Enforcement Training Center (FLETC) located in Glynco, GA. This training consists of basic law enforcement skills, immigration laws, firearms training, examination of cargo/bags/merchandise, physical fitness, etc. Candidates assigned to the southern border, Miami, or Puerto Rico duty locations must attend and pass an online Spanish training program, which will be completed at their home port. Successful completion of the Academy is required for this position.

Click the Apply button on this site. You will be linked to the CBP Talent Network page. For Position of Interest, select Customs and Border Protection Officer.

You’ll then receive a link(s) to the CBPO JOA(s) on USAJOBS to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the CBPO Entrance Exam.

As a subscriber to the CBP Talent Network, you’ll receive monthly emails with information about webinars, career expos, and future opportunities with OFO and CBP.

U.S. Customs and Border Protection Career Expo 3/24 – 3/26 – San Antonio

If you’re ready to explore the rewards and challenges of serving in today’s highly-skilled U.S. Customs and Border Protection, don’t miss the live, three-day CBP Career Expo this March 24 – 26 in San Antonio, TX.

Our expansive, in-person hiring event is free and open to all, with registration required in advance. Event hours will be:

March 24 – 25, 2026, 9 AM – 8 PM CT

March 26, 2026, 9 AM – 2 PM CT

Recruiters will be on hand throughout the event to answer questions and provide valuable input, including resume tips. Plus, to help accelerate your application process, CBP is also offering onsite application submission.

See what it takes to serve as part of the vital CBP mission, providing security for our nation’s borders from those who threaten legitimate trade and travel, safety from harmful substances like fentanyl, and humanitarian aid to those in need.

We will be recruiting for mission-critical roles in both law enforcement and mission operations support. Federal hiring regulations apply to all mission-critical positions. At a minimum, U.S. Citizenship is required.

Federal civil service is a great place to start building a career in law enforcement and learn about the qualifications you’ll need to get your career started. In addition:

Border Patrol Agents that are newly appointed can earn up to $60,000 in incentives. Conditions apply.

CBP Officers have up to $60,000 in incentives available, paid $15,000 per year. Location based.

Air Interdiction Agents and Marine Interdiction Agents can receive $10,000 incentive upon successful completion of academy.

Specific location and schedule details will be provided to all registered attendees in advance.


Register Today!

If you're ready to explore the rewards and challenges of serving in today's highly-skilled U.S.

Customs and Border Protection, don't miss the live, three-day CBP Career Expo this March 24 – 26 in San Antonio, TX.

Our expansive, in-person hiring event is free and open to all, with registration required in advance.

Event hours will be: March 24 – 25, 2026, 9 AM – 8 PM CT March 26, 2026, 9 AM – 2 PM CT Recruiters will be on hand throughout the event to answer questions and provide valuable input, including resume tips.

Plus, to help accelerate your application process, CBP is also offering onsite application submission.

See what it takes to serve as part of the vital CBP mission, providing security for our nation's borders from those who threaten legitimate trade and travel, safety from harmful substances like fentanyl, and humanitarian aid to those in need.

We will be recruiting for mission-critical roles in both law enforcement and mission operations support.

Federal hiring regulations apply to all mission-critical positions.

At a minimum, U.S.

Citizenship is required.

Federal civil service is a great place to start building a career in law enforcement and learn about the qualifications you'll need to get your career started.

In addition: Border Patrol Agents that are Newly appointed can earn UP TO $60,000 IN INCENTIVES.

Conditions apply.

CBP Officers have UP TO $60,000 IN INCENTIVES available, paid $15,000 per year.

Location based.

Air Interdiction Agents and Marine Interdiction Agents can receive $10,000 incentive upon successful completion of academy.

Specific location and schedule details will be provided to all registered attendees in advance.

Register Today!

If you're ready to explore the rewards and challenges of serving in today's highly-skilled U.S.

Customs and Border Protection, don't miss the live, three-day CBP Career Expo this March 24 – 26 in San Antonio, TX.

Our expansive, in-person hiring event is free and open to all, with registration required in advance.

Event hours will be: March 24 – 25, 2026, 9 AM – 8 PM CT March 26, 2026, 9 AM – 2 PM CT Recruiters will be on hand throughout the event to answer questions and provide valuable input, including resume tips.

Plus, to help accelerate your application process, CBP is also offering onsite application submission.

See what it takes to serve as part of the vital CBP mission, providing security for our nation's borders from those who threaten legitimate trade and travel, safety from harmful substances like fentanyl, and humanitarian aid to those in need.

We will be recruiting for mission-critical roles in both law enforcement and mission operations support.

Federal hiring regulations apply to all mission-critical positions.

At a minimum, U.S.

Citizenship is required.

Federal civil service is a great place to start building a career in law enforcement and learn about the qualifications you'll need to get your career started.

In addition: Border Patrol Agents that are Newly appointed can earn UP TO $60,000 IN INCENTIVES.

Conditions apply.

CBP Officers have UP TO $60,000 IN INCENTIVES available, paid $15,000 per year.

Location based.

Air Interdiction Agents and Marine Interdiction Agents can receive $10,000 incentive upon successful completion of academy.

Specific location and schedule details will be provided to all registered attendees in advance.

Register Today!

Customs and Border Protection Officer (CBPO) NEW RECRUITMENT INCENTIVES! U.S.

Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission of protecting America.

You will be part of the Department of Homeland Security workforce, protecting American interests and securing our nation.

If you are looking for a rewarding career with great pay, benefits, and job stability, now is the time to make your move.

DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW As a Customs and Border Protection Officer (CBPO) , you will be part of our 60,000 workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity.

Being a CBPO makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.

Typical assignments include: Enforcing customs, immigration, and agriculture laws and regulations.

Facilitating the flow of legitimate trade and travel.

Conducting inspections of individuals and conveyances.

Determining the admissibility of individuals for entry into the United States.

Preventing the illegal entry of individuals and prohibited goods and the smuggling of illegal drugs and other contraband.

Duty Locations – Incentives available for some locations You will be asked to provide your preference for one of the following mission-critical locations: Anchorage, AK; Douglas, Lukeville, Nogales and San Luis, AZ; Calexico, Otay Mesa, San Francisco, San Ysidro, and Tecate, CA; Washington, D.C.; Key West, Miami, and Orlando FL; Honolulu, HI; Chicago, IL; Calais, Eastport, Houlton, Jackman, Madawaska, Van Buren, and Vanceboro, ME; Detroit, Port Huron, and Sault Ste Marie, MI; Grand Portage and International Falls, MN; Raymond, Roosville, Sweetgrass, and Wild Horse, MT; Columbus and Santa Teresa, NM; Alexandria Bay, Champlain, Massena, Trout River, and Buffalo NY; Dunseith, Pembina, and Portal, ND; Brownsville, Dallas, Del Rio, El Paso, Hidalgo, Laredo, Presidio, Progreso and Houston, TX; Beecher Falls, Derby Line, Highgate Springs, Norton, and Richford, VT; Blaine, Oroville, and Sumas, WA.

The preference locations listed above are expected to have vacancies available in the future, however, if the duty locations do not have vacancies at the time of your final offer, you may be offered a duty location in another geographic location within the United States.

Locations offered are based on operational and mission requirements and critical agency hiring needs for entry-level CBPOs as determined by the CBP Office of Field Operations (OFO).

Salary – and Duty Location Recruitment Incentives – and Benefits Recruitment Incentive Newly appointed Customs and Border Protection Officers (as defined in 5 CFR 575.102 ) will be offered up to a $15,000 incentive per year, for a three-year service contract, in the following locations: Arizona: Douglas, Lukeville, Nogales, San Luis California: Calexico Hawaii: Honolulu Maine: Calais, Eastport, Houlton, Jackman, Madawaska, Van Buren, Vanceboro Michigan: Detroit, Port Huron, Sault Sainte Marie Minnesota: Grand Portage, International Falls Montana: Raymond, Sweetgrass New York: Alexandria Bay, Champlain, Massena, Trout River North Dakota: Dunseith, Portal Vermont: Beecher Falls, Derby Line, Highgate Springs, Norton, Richford Washington: Blaine, Oroville Recruitment Incentive Newly appointed Customs and Border Protection Officers (as defined in 5 CFR 575.102 ) will be offered up to a $15,000 incentive per year, for a four-year service contract, in the following locations: California: Otay Mesa, San Francisco, San Ysidro, Tecate Florida: Key West North Dakota: Pembina Annual Base Salary for newly appointed CBPOs varies as follows: GS-5 and GS-7 $40,332
- $109,952 per year Locality pay varies by duty location.

Note: A fully trained CBPO is eligible for up to $45,000 in overtime pay in addition to the starting salary.

Grade level eligibility and salaries vary depending upon background, including experience and education, and duty location of the opportunity.

This is a career ladder position with a grade level progression of GS-5, GS-7, GS-9, GS-11, and GS-12.

You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in each grade level.

Promotions are at the discretion of the agency.

Officers are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.

Qualifications: You qualify for the GS-5 grade level if you possess one of the following: Experience: A minimum of three (3) years full-time general work experience that demonstrates the ability to meet and deal with people and the ability to learn and be able to apply a body of facts; OR Education Substitution: A bachelor's degree or successful completion of a full four (4)-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR Combination of Experience and Education: A combination of successfully completed college education AND general work experience.

This will be calculated using your resume and official or unofficial college transcripts submitted with your application.

You qualify for the GS-7 grade level if you possess one of the following: Experience: A minimum of one (1) year of specialized full-time work experience equivalent to at least the next lower grade level that includes: Performing physical inspections of people, documents or goods for criminal activity, fraud, and/or illegal operations.

Utilizing observational techniques, evaluating facts, and reviewing documentation while applying Federal, State, or local laws and regulations.

Making determinations in compliance with laws and regulations that may lead to arrests, seizure of property, fines, and/or penalties based on findings.

OR for the GS-7 grade level: Education Substitution: A bachelor's degree with Superior Academic Achievement based on (1) class standing, (2) grade-point average (3.0 or higher), or (3) honor society membership; OR one (1) full year of graduate-level education.

This education must demonstrate the knowledge, skills, and abilities necessary to do the work; OR Combination of Experience and Education: A combination of specialized work experience equivalent to the next lower grade level AND graduate level education from an accredited college or university.

This will be calculated using your resume and official or unofficial transcripts submitted with your application.

If you have previous or current law enforcement or military law enforcement experience , you may qualify at the GS-9 grade level.

See the GS-9 Job Opportunity Announcement (JOAs) at USAJOBS, the federal government's official employment site to determine if you qualify.

Other Requirements: Citizenship : You must be a U.S.

Citizen to apply for this position.

Residency : You must have had primary U.S.

residency (includes protectorates as declared under international law) for at least three (3) of the last five (5) years.

Age Restriction : In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions.

Candidates must be referred for selection to the Customs and Border Protection Officer position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03.

The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C.

8336(c) or Title 5 U.S.C.

8412(d).

Veterans' Preference : You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA).

The age restriction does not apply if you are Veterans' Preference eligible.

Formal Training : You will be required to complete a paid pre-academy orientation for approximately two (2) weeks at your home port.

You will then attend a 101-day training program – CBP Field Operations Academy – conducted at the Federal Law Enforcement Training Center (FLETC) located in Glynco, GA.

This training consists of basic law enforcement skills, immigration laws, firearms training, examination of cargo/bags/merchandise, physical fitness, etc.

Candidates assigned to the southern border, Miami, or Puerto Rico duty locations must attend and pass an online Spanish training program, which will be completed at their home port.

Successful completion of the Academy is required for this position .

How to Apply: Click the Apply button on this site.

You will be linked to the CBP Talent Network page.

For Position of Interest , select Customs and Border Protection Officer.

You'll then receive a link(s) to the CBPO JOA(s) on USAJOBS to complete your application.

Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit.

You will be evaluated based on your resume, supporting documents, and the CBPO Entrance Exam.

As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with OFO and CBP.

Customs and Border Protection Officer (CBPO) NEW RECRUITMENT INCENTIVES! U.S.

Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission of protecting America.

You will be part of the Department of Homeland Security workforce, protecting American interests and securing our nation.

If you are looking for a rewarding career with great pay, benefits, and job stability, now is the time to make your move.

DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW As a Customs and Border Protection Officer (CBPO) , you will be part of our 60,000 workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity.

Being a CBPO makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.

Typical assignments include: Enforcing customs, immigration, and agriculture laws and regulations.

Facilitating the flow of legitimate trade and travel.

Conducting inspections of individuals and conveyances.

Determining the admissibility of individuals for entry into the United States; and Preventing the illegal entry of individuals and prohibited goods and the smuggling of illegal drugs and other contraband.

Duty Locations – Incentives available for some locations You will be asked to provide your preference for one of the following mission-critical locations: Anchorage, AK; Douglas, Lukeville, Nogales and San Luis, AZ; Calexico, Otay Mesa, San Francisco, San Ysidro, and Tecate, CA; Washington, D.C.; Key West, Miami, and Orlando FL; Honolulu, HI; Chicago, IL; Calais, Eastport, Houlton, Jackman, Madawaska, Van Buren, and Vanceboro, ME; Detroit, Port Huron, and Sault Ste Marie, MI; Grand Portage and International Falls, MN; Raymond, Roosville, Sweetgrass, and Wild Horse, MT; Columbus and Santa Teresa, NM; Alexandria Bay, Champlain, Massena, Trout River, and Buffalo NY; Dunseith, Pembina, and Portal, ND; Brownsville, Dallas, Del Rio, El Paso, Hidalgo, Laredo, Presidio, Progreso and Houston, TX; Beecher Falls, Derby Line, Highgate Springs, Norton, and Richford, VT; Blaine, Oroville, and Sumas, WA.

The preference locations listed above are expected to have vacancies available in the future, however, if the duty locations do not have vacancies at the time of your final offer, you may be offered a duty location in another geographic location within the United States.

Locations offered are based on operational and mission requirements and critical agency hiring needs for entry-level CBPOs as determined by the CBP Office of Field Operations (OFO).

Salary – and Duty Location Recruitment Incentives – and Benefits Recruitment Incentive Newly appointed Customs and Border Protection Officers (as defined in 5 CFR 575.102 ) will be offered up to a $15,000 incentive per year, for a three-year service contract, in the following locations: Arizona: Douglas, Lukeville, Nogales, San Luis California: Calexico Hawaii: Honolulu Maine: Calais, Eastport, Houlton, Jackman, Madawaska, Van Buren, Vanceboro Michigan: Detroit, Port Huron, Sault Sainte Marie Minnesota: Grand Portage, International Falls Montana: Raymond, Sweetgrass New York: Alexandria Bay, Champlain, Massena, Trout River North Dakota: Dunseith, Portal Vermont: Beecher Falls, Derby Line, Highgate Springs, Norton, Richford Washington: Blaine, Oroville Recruitment Incentive Newly appointed Customs and Border Protection Officers (as defined in 5 CFR 575.102 ) will be offered up to a $15,000 incentive per year, for a four-year service contract, in the following locations: California: Otay Mesa, San Francisco, San Ysidro, Tecate Florida: Key West North Dakota: Pembina Annual Base Salary for newly appointed CBPOs varies as follows: GS-9 $61,111
- $124,443 per year Locality pay varies by duty location.

Note: A fully trained CBPO is eligible for up to $45,000 in overtime pay in addition to the starting salary.

Grade level eligibility and salaries vary depending upon background, including experience and education, and duty location of the opportunity.

This is a career ladder position with a grade level progression of GS-5, GS-7, GS-9, GS-11, and GS-12.

You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in each grade level.

Promotions are at the discretion of the agency.

Officers are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.

Qualifications: You qualify for the GS-9 grade level in one of the following ways: experience, education, or a combination of both.

Experience: A minimum of one (1) year of specialized experience equivalent to at least the next lower grade level that includes: Detaining suspected violators of federal, state, or local laws and/or arresting violators using the proper law enforcement methods.

Enforcing the laws and regulations relating to importing, exporting, and/or international shipping to and from the United States.

Utilizing intelligence techniques and behavior analysis to identify potential threats and perform risk assessments for violations of laws and threats to national security.

Conducting interviews in a law enforcement capacity for the purposes of gaining information from suspected violators of laws to determine the appropriate course of action.

The above experience will be applied in connection with the following: Ability to make rapid, accurate judgments and decisions with respect to the application of the regulations, instructions, and procedures for importing and exporting merchandise to and from the United States; or enforcement and administration of laws relating to the right of persons to enter, reside in or depart from the United States, Guam, Puerto Rico, and the U.S.

Virgin Islands.

Education Substitution: A master's (or higher) degree, or two or more years of progressively higher-level graduate education leading to such a degree, or an LL.B.

or J.D.

from an accredited college or university; OR Combination of Experience and Education: A combination of specialized experience AND successfully completed graduate-level education.

This will be calculated using your resume and official or unofficial transcripts submitted with your application.

Other Requirements: Citizenship : You must be a U.S.

Citizen to apply for this position.

Residency : You must have had primary U.S.

residency (includes protectorates as declared under international law) for at least three (3) of the last five (5) years.

Age Restriction : In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions.

Candidates must be referred for selection to the Customs and Border Protection Officer position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03.

The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C.

8336(c) or Title 5 U.S.C.

8412(d).

Veterans' Preference : You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA).

The age restriction does not apply if you are Veterans' Preference eligible.

Formal Training : You will be required to complete a paid pre-academy orientation for approximately two (2) weeks at your home port.

You will then attend a 101-day training program – CBP Field Operations Academy – conducted at the Federal Law Enforcement Training Center (FLETC) located in Glynco, GA.

This training consists of basic law enforcement skills, immigration laws, firearms training, examination of cargo/bags/merchandise, physical fitness, etc.

Candidates assigned to the southern border, Miami, or Puerto Rico duty locations must attend and pass an online Spanish training program, which will be completed at their home port.

Successful completion of the Academy is required for this position .

How to Apply: Click the Apply button on this site.

You will be linked to the CBP Talent Network page.

For Position of Interest , select Customs and Border Protection Officer.

You'll then receive a link(s) to the CBPO JOA(s) on USAJOBS to complete your application.

Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit.

You will be evaluated based on your resume, supporting documents, and the CBPO Entrance Exam.

As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with OFO and CBP.

NEW RECRUITMENT AND RETENTION INCENTIVES! Air and Marine Operations (AMO), a component of U.S.

Customs and Border Protection (CBP) offers those with Merchant Mariner Credentials the exceptional opportunity of a career in law enforcement working with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission protecting America.

If you're looking for an exciting and rewarding job that also provides great pay, benefits, and job stability, now is the time to make your move: become a Marine Interdiction Agent .

AMO is actively seeking applicants to fill full-time security-based positions with the nation's largest law enforcement organization charged with maintaining the security of our national borders while facilitating lawful international travel and trade.

DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW! Salary and Benefits Begin your career as a Marine Interdiction Agent (MIA) and make up to $73,939–$96,116 per year based on your qualifications for the GS-11 grade level and possible extra compensation based on your duty location.

Recruitment Incentive: New hires that are eligible may receive a one-time Recruitment Incentive payout of $10,000 after completing Federal Law Enforcement Training Academy (FLETC) (1 year service agreement will need to be completed) (Recruitment Incentive is only available to new Federal employees as described in 5 CFR 575.102.

Eligibility will be determined by Human Resources.) Example annual compensation for the first three years at our CAMB and subordinates new-hire locations (RUS LEAP 25% Retention Incentive).

GS-11 1st year annual pay
- $102,424 GS-12 2nd or 3rd year annual pay
- $132,931 GS-13 3rd year of annual pay
- $158,075 Example annual compensation for the first three years at our Key West, Key Largo, and Marathon, FL new-hire locations (Locality Salary Table LEAP 25% Retention Incentive) GS-11 1st year annual pay
- $108,431 GS-12 2nd or 3rd year annual pay
- $141,575 GS-13 3rd year of annual pay
- $168,352 Example annual compensation for the first three years at our Long Beach, CA new-hire locations (Locality Salary Table LEAP 25% Retention Incentive) GS-11 1st year annual pay
- $107,749 GS-12 2nd or 3rd year annual pay
- $154,974 GS-13 3rd year of annual pay
- $184,285 This career ladder position has a grade level progression of GS-11, GS-12 and GS-13.

You may be eligible for a promotion to the next higher grade level automatically (without re-applying) once you complete 52-weeks at each grade level (with supervisor approval) and any additional training, licensing, and certification requirements.

Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.

Recruitment Incentive (RI): Upon Entrance on Duty (EOD), you may be eligible to receive a Recruitment Incentive LEAP: Law Enforcement Availability Pay (25% Everyone) RI: Retention Incentive (25% for Caribbean Air and Marine Branch (CAMB) Locations, Key Largo, FL, Key West, FL, Marathon, FL and Long Beach, CA)
*Retention Incentive is contingent on eligibility.

Eligibility will be determined by Human Resources Duty Locations A duty location will be offered after successful completion of the pre-employment process.

The duty location listed in the final offer letter may include any geographic location within the Southwest Region, Southeast Region or Caribbean Air and Marine Branch.

Note: Your opportunity for final selection is increased based on your flexibility to Enter on Duty at priority duty location.

Current possible duty locations include: Southeast Region: Fort Lauderdale, Miami and Marathon, FL and CAMB: Fajardo, Mayaguez, Ponce, and San Juan PR; and Saint Thomas, VI Northern Region: Bellingham, WA Limited Duty Locations as of – 1 2/1/2025 Applying to this JOA does not guarantee any of the locations listed below will still be available once you've completed the pre-employment process.

Locations are offered based on the current needs of the service at that time.

Northern Region: Port Huron, MI Southeast Region: Houma, LA Southwest Region: San Diego, CA Duties and Responsibilities As a Marine Interdiction Agent, you will perform marine-based law enforcement operations for the detection, prevention, interdiction, and apprehension of terrorists, terrorist weapons, and other contraband and persons from illegally entering or attacking the United States.

Typical duties may include: Monitoring behavior patterns and activities of suspect persons, vehicles, or vessels believed to be engaged in illegal activities.

Interpreting radar data to calculate appropriate intercept while tracking vessels and people to a successful interdiction.

Searching persons, vessels, baggage, and cargo for contraband or weapons incidental to detention or arrest.

Collecting, refining, and analyzing strategic and tactical intelligence.

Qualifications This GS-11 grade level position has a selective factor: As a minimum qualification requirement all candidates must have a qualifying Merchant Mariner Credential.

See the U.S.

Coast Guard Issued Merchant Mariner Credentials (MMC) section that is listed below for qualifying capacities.

You qualify for the GS-11 grade level if you possess one (1) year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Independently applying advanced skill in controlling/commanding law enforcement scenes to include conducting searches, making arrests, processing arrests and seizure of evidence and property.

Conducting investigative inquiries using various techniques, examining files and records, physical and documentary evidence to identify logical conclusions.

Utilizing cameras and other electronic high-tech surveillance equipment to gather evidence, collect, evaluate, and then preserve that physical and documentary evidence.

Highly skilled in writing comprehensive arrest, criminal and incident reports.

Assisting government or state attorneys in preparation for court cases or grand juries, testifies as a law enforcement officer in court proceedings, and administrative forums.

Considerable experience applying arrest authorities and constitutional law in various alleged criminal situations, or knowledge and experience of CBP laws, regulations, policies, legal precedent.

OR GS-11 Education Substitution for experience: A Ph.D.

or equivalent doctoral degree, three (3) full years of progressively higher-level graduate education leading to such a degree, or LL.M.

OR Combining Experience and Education: A combination of successfully completed post-bachelors' education (above) and experience.

This will be calculated using your resume and unofficial transcripts submitted with your application.

AND U.S.

Coast Guard Issued Merchant Mariner Credentials (MMC): You must submit a valid, legible copy of your Merchant Mariner Credential at time of application.

Your copies must include the expiration and capacity pages of your MMC.

Qualifying Capacities are Operator of Uninspected Passenger Vessel (OUPV), Mate of 200 gross tons or greater (Inland, Great Lakes, Near Coastal or Oceans), Chief Mate, Second Mate, and Third Mate Unlimited Oceans or Master of 25 GRT or greater (Inland, Great Lakes, Near Coastal or Oceans) OR An Accepted MMLD Application: You must submit proof an accepted MMLD application, for a MMC with a qualifying capacity, and a credential status that is in a positive standing.

It cannot be pending additional information for MMLD application process.

You must have your Official MMC Credential in hand at the time of scheduling and at assessment appointment.

NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible.

Please see the "Required Documents" section below for additional resume requirements.

Other Requirements Citizenship : You must be a U.S.

Citizen to apply for this position.

Residency : You must have had primary U.S.

residency (includes protectorates as declared under international law) for at least three of the last five years.

Age Requirement: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions.

Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03.

The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C.

8336(c) or Title 5 U.S.C.

8412(d).

AGE WAIVER: Creditable law enforcement officer service
- Covered by Title 5 U.S.C.

8336(c) or Title 5 U.S.C.

8412(d), or creditable service covered by Title 5 U.S.C.

8401(36) (as a Customs and Border Protection Officer) on or after July 6, 2008, may be applied toward the maximum age requirement.

This age restriction may not apply if you are currently serving in a federal civilian (not military) law enforcement position covered by Title 5 U.S.C.

8336(c) or Title 5 U.S.C.

8412(d).

Veterans' Preference Eligibility
- To ensure compliance with statutes pertaining to the appointment of preference eligible veterans as determined by the Merit Systems Protection Board in its decision Isabella v.

Dept of State, the maximum age for original appointment articulated above shall not apply to the hiring of individuals entitled to veterans' preference eligibility under 5 U.S.C.

3312.

You must submit proof of Veteran's Preference (DD-214 Member 4 Copy) at the time of application.

Training : This position has a training requirement.

You may be required to successfully complete the training requirement as a condition of employment.

Failure to successfully complete the required course(s) of training in accordance with CBP standards and policies will result in placement into either a former or different position, demotion, or separation as determined by management and appropriate procedures.

Travel Required: You may be expected to travel for this position based on operational needs.

How to Apply Click the Apply button on this site.

You will be linked to the CBP Talent Network registration page.

For Position of Interest select Air and Marine Operations (Marine Interdiction Agent (MIA)), then complete the pre-screening questions.

You'll then receive a link(s) to the MIA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application.

Be certain to review ALL details of the job opening announcement and follow all instructions in the application process.

As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with AMO and CBP.

*Duration: 7 months contract

Job Description:

• The Quality Analyst is responsible for the oversight and execution of Quality Management Systems and compliance at the Distribution Center. The Quality Analyst serves as a single point of contact to the Sr. Manager, Janssen Commercial Quality and Supply Chain partners on compliance related matters and is the liaison with multiple Quality and Compliance organizations to drive timely resolution of quality and compliance related issues. The Quality Analyst identifies business issues, identifies opportunities to continuously improve quality and compliance and leads improvement opportunities and problem solutions. The Quality Analyst implements and executes quality and compliance programs to ensure effective and consistent processes with established standards.

Responsibilities:

• Quality and compliance product receiving process, including, but not limited to receiving inspection activities such as review of temperature monitoring devices and systematic transactions in Warehouse Management System and/or SAP
• Monitoring and following Quarantine/Hold/Stop-Ship/Recall processes and notices
• Product refusals process activities, including, but not limited to inspection and disposition
• Serve as single point of contact to internal and external partners on Distribution Quality related matters and liaise with multiple Quality organizations to drive timely resolution of Quality related issues
• Responsible for adherence to the Deviation, Corrective and Preventative Action (CAPA), and Change Controls processes and Quality Management Systems
• Responsible for adherence to the Records Management and Retention processes
• Responsible for adhering to the Training process
• Supporting internal and external audits
• Plans, support, and coordinates quality and compliance programs designed to ensure effective and consistent processes with established standards by performing the duties personally
• Provide quality and compliance oversight for execution of Protocols
• Notify/escalate critical quality issues to management in a timely manner
• Provide data/information/metrics to management for Quality System Management Reviews
• Develop and review of Standard Operating Procedures (SOPs), Work Instructions (WI) and other documents, as needed
• Drives innovation within functional areas while ensuring functional initiatives are delivered in a compliant and safe manner
• Identifies opportunities to continuously improve quality, cost and time factors, consistent with both Janssen Commercial Quality and DELIVER Supply Chain business objectives
• Identify business issues, communicates to management, prioritizes for action, and leads improvement opportunities and problem solutions in collaboration with other Supply Chain partners.
• Perform gap assessments in local procedures to client Global Standards, Business processes, and External Standards
• Support of New Product Launch activities at the Distribution Center, including, but not limited to Master Data (sIDMa) set-up
• Ensures compliance and remaining current with local, state, federal, and international regulations and standards
• Evaluate the overall compliance risk and recommending corrective actions and tracking progress
• Responsible for making quality decisions based upon assessments of compliance risks balanced with the overall business needs
• Compliance oversight for the end-to-end clinical supply chain processes, including, but not limited to re-stickering and other labeling activities
• Compliance oversight for the end-to-end Re-Pack-Re-Label processes, including, but not limited to Batch Record/Protocol activities
• Monitor and review temperature data for the Distribution Center and ancillary areas
• Supports 24/7 operations of the Distribution Center
• Operate in a team-based environment with minimum supervision
• Provide training to new hires (FTEs) and/or Contractors
• Interface collaboratively with other business partners and stakeholders

Experience:

• A minimum of 2 years of experience in a highly regulated industry is required.
• Quality and Compliance experience in the Medical Device, Pharmaceutical or Consumer products industry and experience in distribution is preferred.
• Strong communication, teamwork, problem solving, decision-making, and root cause analysis skills are required.
• Experience with Warehouse Management Systems and SAP is preferred.
• Experience with Quality Management Systems such as COMET is preferred.
• Proficiency in organizational and project management skills is preferred.
• Experience with Temperature Control is preferred.
• This position may require up to a 10% of domestic travel.
• Location can be Shepherdsville, KY or Somerset, NJ

Skills:

• Quality Management system

Education:

• A minimum of bachelor’s degree in an Engineering, Life Science, and Technical scientific or related discipline is preferred. In absence of a bachelor’s degree, special consideration would be considered for individuals who have related and background experience.

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Recruiter Details:

Name: Azhar

Email:

Internal Id: 26-04181

Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while looking beyond kidney care and investing in transforming vital organ therapies. Greater flexibility and efficiency in therapy administration for care teams, and longer, fuller lives for patients— that is what Vantive aspires to deliver.

We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us. At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us is driven to help improve patients’ lives worldwide. Join us in advancing our mission to extend lives and expand possibilities.

Your Role:

• Responsible to ensure compliance with Regulatory, Corporate and Local Quality requirements and for providing Quality oversight of Vantive US and Canada warehousing and distribution operations, including internal warehouse site QA activities, internal renal fleet drivers, external warehousing partners (i.e., 3PL providers, wholesalers, freight forwarders and consolidation/ deconsolidation centers), and external transportation providers.

• Oversight of distribution/warehouse-related external suppliers.

• Act as a key partner with US and Canada Vantive Operations (including Supply Chain, Logistics and Fulfillment) to manage Quality requirements and oversight of all 3PL activities.

• Responsible for compliance with FDA and Health Canada requirements, ISO standards and Vantive QMSby applying rigorous quality standards, including Standard Operating Procedures (SOPs) and Current Good Manufacturing Practices (cGMP).

What you'll be doing:

• Responsible for the implementation of Distribution QA activities to ensure compliance to FDA and Health Canada requirements. This includes activities related to issue management (product dispositions, deviations, complaint investigations, holds), site QA management (pest control, temperature monitoring, returns, validation) and internal/supplier/3PL QA management (warehouses, internal private fleet, transportation carriers, suppliers impacting fulfillment).

• Participate in discussions and on projects and cross-functional teams as required.

• Support distribution and warehousing-associated external suppliers which includes audit support, supplier corrective action requests, quality/distribution agreements, new supplier requests, supplier notifications of change and change controls.

• Work closely with UCAN planning and fulfillment organizations to meet business goals and objectives.

• Facilitate and assist in GMP, ISO, US state distribution/pharmacy licensing and other internal/external audits and investigations pertaining to Vantive and/or 3PL facilities, where applicable.

What you'll bring:

• Able to manage multiple projects and/or responsibilities simultaneously  

• Support in meeting and exceeding quality key performance indicators (KPIs)        

• Solid understanding of FDA Regulations, Health Canada requirements and Application of Good Distribution Practices·        

• Must be proficient with Microsoft Office and other data collection/analysis programs (e.g. Minitab)

• Excellent interpersonal/communication/presentation/negotiation skills

• Must have basic English written and oral communication skills adequate to connect with other team members       

• Initiative to be a subject matter expert in select processes and areas

• Supports ethical behaviors and decision-making

Education and/or Experience:

• Bachelor’s Degree required (preferably in science, engineering or equivalent field)

• Minimum of 3 years of experience in Quality, or related field in the medical products/pharmaceutical industry

• Experience preferred for the following: distribution and warehousing in US and Canada, Quality Management Systems, FDA and Health Canada regulations, supplier quality

Vantive is committed to supporting the need for flexibility in the workplace. We do so through our flexible workplace policy which includes a minimum of 3 days a week onsite. This policy provides the benefits of connecting and collaborating in-person in support of our Mission.

We understand compensation is an important factor as you consider the next step in your career. At Vantive, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $80,000 to $90,000 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. This position may also be eligible for discretionary bonuses. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.

US Benefits at Vantive

This is where your well-being matters. Vantive offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical, dental and vision coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Aon Pooled Employer Plan (“Aon PEP”), Vantive’s 401(k) retirement savings plan, to help you prepare for your future.  The Aon PEP is designed to help improve retirement outcomes by providing retirement resources more efficiently.  The plan offers a robust set of investment options, financial education, and a suite of resources to support your retirement goals.

We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Vantive’s US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Vantive

Equal Employment Opportunity

Vantive is an equal opportunity employer. Vantive evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
                                                                                                                                                               
Know Your Rights: Workplace Discrimination is Illegal

Reasonable Accommodation

Vantive is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Form Link

Recruitment Fraud Notice

Vantive has discovered incidents of employment scams, where fraudulent parties pose as Vantive employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

Founded in 1984, Best Formulations LLC, a diversified nutraceutical and personal care company headquartered in City of Industry, California, is a contract manufacturer of thousands of branded SKUs, including high quality nutritional supplements. At the core of our ethos is a dedication to personal care, where every product is crafted with meticulous attention to detail and the highest standards of quality. Our longstanding expertise in contract manufacturing dietary supplements has uniquely positioned us as leaders in research, regulatory compliance, and quality assurance.

About the role:

We are seeking an experienced Quality Executive to lead our Quality Compliance and Quality Control functions within a dynamic lab environment. This role is pivotal in ensuring that all products meet regulatory standards, customer expectations, and internal quality benchmarks. The ideal candidate will champion a Quality by Design approach, fostering a culture of continuous improvement and operational excellence.

How will you contribute:

Quality Compliance:

• Ensure adherence to all relevant regulatory requirements (FDA, GMP, ISO, etc.) for nutraceutical manufacturing.
• Maintain and update quality systems, SOPs, and documentation to meet compliance standards.
• Oversee audits (internal, external, and customer) and manage corrective/preventive actions.

Quality Control:

• Lead and manage QC operations, including raw material, in-process, and finished product testing.
• Ensure robust analytical and microbiological testing processes are in place and validated.
• Collaborate with R&D and production teams to resolve quality issues promptly.

Strategic Leadership:

• Develop and implement a Quality by Design framework across all processes.
• Drive continuous improvement initiatives to enhance product quality and operational efficiency.
• Build and mentor a high-performing quality team.

Minimum Requirements/Qualifications:

• Bachelor’s or master’s degree in quality assurance, Chemistry, Pharmaceutical Sciences, or related field.
• Minimum 8+ years of experience in Quality roles within nutraceutical, pharmaceutical, or food manufacturing industries.
• Previous experience in dietary supplements manufacturing, specifically with soft gel dosage forms, is highly preferred.
• Strong knowledge of regulatory requirements (FDA, GMP, ISO standards) and other regulatory frameworks relevant to nutraceutical manufacturing.
• Proven experience in managing audits and compliance programs.
• Familiarity with analytical and microbiological testing methods.
• Excellent communication, interpersonal, and organizational skills.
• Certifications preferred: ASQ Certified Quality Auditor (CQA), Certified Quality Engineer (CQE), Preventive Controls Qualified Individual (PCQI) or other relevant quality or regulatory certifications.

Work Environment:

• May involve exposure to allergens such as Soy, Wheat, Fish, Shellfish, Milk, Egg, Tree Nuts and Sesame.

More about us:

As a valued strategic partner, Best Formulations offers a comprehensive program of services, turnkey solutions, and client support that is unmatched in the industry. Our product development team can provide customized, proprietary formulations designed specifically to meet the needs of our customers and their method of distribution. Our vertically integrated manufacturing and packaging process allows us to schedule flexible production runs to respond quickly to shifting market demands. Every step of the way, we are committed to your growth and success!

"To develop and strengthen mutually beneficial relationships with our employees, customers, and business partners by providing the highest quality products and the Best customer service. Together We Grow!"

EEO Statement

Best Formulations is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Best Formulations will work with applicants to meet accommodation needs that are made known to Best Formulations in advance.

The Director Quality Affairs is in charge of providing subject matter expertise on matters related to FDA regulatory compliance requirements, as well as leading the growth and responsibilities of the Quality Department. Responsible for maintaining the company’s Quality Management System’s (QMS). The Director represents the company in key stakeholder and strategy meetings on all quality matters related the company’s assets (development and manufacturing), including meetings with executive leadership, meetings with FDA and other regulators, and working with development and manufacturing partners. This role combines scientific, regulatory, and business knowledge to assure that products are developed within GXP compliance while meeting the company’s strategic goals.

Essential Duties and Responsibilities:

Quality

• Manages GXP quality activities.
• Builds on the company’s Quality Management System; formulates the company’s GMP, GLP and GCP compliance strategies and provides advice and support for clinical development programs.
• Oversee GMP, GLP and GCP compliance audits (US and international), including contract manufacturing sites, analytical testing sites, storage and distribution sites, contract test laboratories, and CROs to determine compliance status and to identify compliance risks.
• Oversee the QA reviews of GMP manufacturing and packaging batch records, product release and stability testing, validation reports, and essential clinical study documents.
• Assess all GMP compliance risks and develop and implement risk mitigation measures.
• Develops and implements standards, policies and procedures for GMP, GLP and GCP compliance.
• Partners with CMC, Clinical Development and Clinical Operations to ensure GMP, GLP and GCP compliance for all clinical development programs by providing guidance.
• Participates in the evaluation and selection of contract manufacturing sites, analytical testing sites, storage and distribution, CROs and other service providers used to support the clinical development programs.

Operations

• As the company grows, build a strong quality team to meet the needs of the business.
• Manage quality vendors.
• Develop and mentor quality staff/personnel.

Supervisory Responsibilities:

• Yes, in the future

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:

• Over 10 years of progressive advancement within GMP, GLP and GCP in the pharmaceutical /biotech industry.
• A thorough understanding of the drug development process along with knowledge of the developing regulations and guidelines.
• Ability to speak and interact with a diverse group of individuals on technical and business topics.
• Familiar with current regulatory legislation, industry trends, and health care business practices in the global arena.
• Highly developed organizational skills and project management skills with demonstrated strengths in strategic planning, delegation, resource allocation, and workload prioritization.
• Strong presentation, written and verbal communication skills; a clear communicator who can influence stakeholders effectively, both internally and externally.
• Proven ability to lead and manage complex global projects to successful completion.
• Flexibility/agility to respond to Renew’s evolving business needs.
• Strong ability to influence and gain credibility with both internal and external key stakeholders.
• Ability to manage in a consensus environment through teamwork, trust and shared expectations, influencing strategic direction of complex Quality issues, solicit information, listen well, persuade others, make important decisions and shape outcomes.
• Ability to build collaborative relationships both internally and externally.
• Ability to inspire, motivate and develop regulatory and quality teams.
• Ability to prioritize and handle multiple projects simultaneously.
• Flexible and dynamic interpersonal approach, entrepreneurial by nature, a collaborative team player who works well with scientists, managers, peers, and staff.

Education and/or Experience:

• BS/BA degree or equivalent (background in life sciences preferred). Advanced degree preferred.
• 10 +yrs. of industry experience (biotech/pharma/ CRO) with at least 8 years of QA experience
• Experience in ANDA and NDA FDA inspections (sponsor, vendor and sites)
• Strong understanding of ICH, GMP, GCP and relevant regulatory requirements
• Strong operations and management skills with attention to detail
• Excellent communication skills and proficiency with Microsoft Outlook, Excel, Word, PowerPoint and Project

Equal opportunity employer