Qualified Professional Technical Jobs in Usa
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The Onsite Technical AV Project Manager will lead and direct projects in accordance with customers' established criteria and standards. The individual will be based at the customer site in downtown Houston and should have at least 5 years of project management experience, with strong AV technical knowledge.
The primary responsibility of the Onsite Technical AV Project Manager will be to interface with all project stakeholders to take projects from original concept through to final implementation.
Provide pre-sales support. There is an expectation for the Onsite Technical AV Project Manager to engage with the customer teams to adequately scope and agree on the schedule.
Manage project delivery. The Onsite Technical AV Project Manager shall ensure that the project delivers the agreed solution, remains within baseline budget, and is delivered on time, while achieving quality criteria and maintaining client satisfaction. This individual shall manage project delivery, ensure that in-line customer standards are met, and define the program methodology. This includes rigorous project scope control and management of change variations. They will also communicate with key stakeholders regarding the status of their projects. Project set-up, resources, and operations are efficiently managed within the wider program team.
Ensure client satisfaction. The Onsite Technical AV Project Manager will ensure client satisfaction and expectations are met, and that escalations are handled effectively. They shall act as the single point of contact between DMS and the client, whilst being accountable for all project-related escalations.
Project team management. The Onsite Technical AV Project Manager needs to be able to lead teams effectively in both on-site and remote environments. The individual shall act as a people manager and provide feedback to the relevant line managers. The Onsite Technical AV Project Manager ensures that the project team has access to the project management tools and have the general means to perform their role. They shall also coach and mentor project team members and colleagues.
Behavioral skills. As corporate citizens, they shall act as role models to the teams. They shall display assertiveness and serve as an example in client satisfaction. The Onsite Technical AV Project Manager shall possess advanced communication, influencing, and negotiating ability. They shall demonstrate confidence and the ability to manage large teams. They should be detail-oriented and have powerful problem-solving abilities.
Strong business acumen and proficiency in AV technology are required. The individual shall be an expert in project change management and have a clear understanding of project life cycles.
Key Responsibilities:
In this position, you will be required to:
- Leads and directs concurrent standard or complex projects
- Engage with stakeholders to take projects from original concept through final implementation
- Provide customer support by working with customer teams to scope and deliver the specified solution
- Ensure that the project delivers the as-sold solution, remains within the baseline budget, and is delivered on time whilst maintaining quality criteria and client satisfaction
- Manage delivery of the project, including rigorous scope control and change management
- Ensure client satisfaction and manage escalations, acting as a single point of contact to the client
- Act as a people manager and enable project teams to deliver against performance objectives
Requirements: Education, Training, and Experience:
Education
- Advanced Degree or relevant project management qualification
- Preferred PMP certification
- Prince 2 advantageous
- Audio Visual Credentials
Experience
- At least 10 -14 years' working experience
- Minimum 10 years’ experience within a project delivery environment
- Minimum of 5 Years project management experience, as a Project Manager or Snr Project Manager, preferably in a multi-national technology services environment (AV, VC, IPT preferred)
- Minimum 3 years’ experience in working within global or multi-national projects
- Must have a demonstrated ability to work with international clients, and have international experience of working with European, North American, and Asian teams, or a combination thereof, in the delivery of projects
- Proven client engagement experience
- Experience managing expectations when balancing alternatives against business and financial constraints
- Experience in commercial project management, i.e., managing project Revenue, Invoicing, Cash Flow, Costs, Profitability, and Margin. Not only internal budget and cost management.
- Willingness to travel to client location
Personal Attributes and skills required:
Skills and knowledge
- Knowledge and understanding of the Audio Visual and Video Collaboration industry
- Knowledge and understanding of the IT industry environment and business needs
- Assertive with client satisfaction orientation
- Motivational and inspirational leader with superior decision-making skills and assertiveness
- Demonstrate adequate team leadership, motivation ability, and business acumen
- Good understanding of, responsibility for, and ability in all aspects of the full project life cycle
- Proactive approach and a service-oriented aptitude
- Advanced verbal and written communication, negotiation, and influencing skills
- Strong business acumen and good understanding of general technology concepts
- Competence in project management
- Proven ability to remotely manage direct reports and remain in full control of teams
Attributes
- Ability to manage customer satisfaction, commitment, and expectations to high service levels and manage escalations adequately and with judgement
- Ability to engage with a variety of stakeholders and colleagues at all levels
- Ability to work in high-pressure situations
- Ability to establish and manage processes and practices through collaboration and the understanding of business
- Ability to manage urgent and complex tasks simultaneously
- Willingness to travel to client locations
Supervisory Responsibility: Yes.
Position Type/Expected Hours of Work: Full-time, 40 hours per week.
Additional Eligibility Qualifications:
- Full clean driving license
- US Passport/Valid Work Authorization/Clean background check
- This position requires participation in the E-Verify program for employment eligibility verification
Job Title: Technical Program Manager
Location: Onsite ( Candidates should be Dallas, TX or Pleasanton, CA (100% onsite); New York, NY (remote until summer then onsite); San Francisco, CA (3-day hybrid).
Duration: 12-month contract (with possible extension)
Start Date: Targeting Mar 2026
Pay Rate: $76.97/hr. on W2
Benefits: Medical, Dental, Vision.
Simplified Version:
- Dallas, TX - Fully onsite
- Pleasanton, CA 94588 - Fully onsite
- New York, NY 10013 - Remote until summer → then fully onsite
- San Francisco, CA 94105 - Hybrid (3 days onsite)
“Note: This opportunity is not open for C2C (Corp-to-Corp) candidates.”
Job Description:
- Proven experience as a Technical Program Manager (TPM) leading complex technical projects from conception to completion. Strong background in Technical Program Management with a track record of successfully delivering large-scale projects. Exceptional leadership abilities with experience managing cross-functional teams and stakeholder expectations. Skilled in developing detailed project plans, including scope, objectives, timelines, milestones, and resource allocation. Expertise in risk management, resource coordination, and project quality standards. Proficient in using tools like JIRA and Smartsheet. Strong advocate for agile principles with experience promoting agile methodologies. Skilled in managing impediments and facilitating cross-team collaboration for continuous integration and delivery.
Skillls:
- Proven experience as a Technical Program Manager (TPM) leading complex technical projects from conception to completion
- Strong background in Technical Program Management with a track record of successfully delivering large-scale projects
- Exceptional leadership abilities with experience managing cross-functional teams and stakeholder expectations
- Skilled in developing detailed project plans including scope, objectives, timelines, milestones, and resource allocation
- Expertise in risk management, including identifying, assessing, and mitigating project risks
- Proficient in resource coordination and efficient allocation, ensuring well-supported project teams
- Experience in overseeing project quality standards through rigorous testing and validation processes
- Demonstrated ability to drive continuous improvement in project management processes, tools, and methodologies
- Experienced in generating and maintaining project forecasts in PM systems, including monitoring actualization and analysing resource needs
- Expertise in vendor management and selection
- Ability to facilitate quarterly planning processes and coordinate various teams for strategic task planning and dependency management
- Proficient in using tools like JIRA and Smartsheet to streamline planning and execution
- Strong advocate for agile principles with experience promoting and advancing agile methodologies
- Skilled in managing and resolving impediments, with effective status reporting at multiple levels
- Ability to facilitate cross-team collaboration and communication to mitigate dependencies and promote continuous integration and delivery
- Experience ensuring alignment and synchronization of multiple agile teams towards common program goals.
“If you are a results-driven Technical Program Manager passionate about leading complex projects and enabling high-performing Agile teams, we would love to hear from you.”
Duration: 6 months with potential for extension/conversion
Location: 100% Remote
ServiceNow ITSM Pro and ITOM Technical Solution Architect
We are seeking a highly skilled and experienced ServiceNow ITSM Pro and ITOM Technical Solution Architect to join our team. The successful candidate will have hands-on experience with ServiceNow ITSM Pro and ITOM platform and will be responsible for designing and implementing the overall architecture and technical solution for our ITSM Pro and ITOM platform.
Credentials: Required
* ServiceNow Certified System Administrator (CSA)
* ServiceNow Certified Implementation Specialist (CIS) - ITSM Pro and ITOM
Nice to have:
* ITIL Foundation Certificate in IT Service Management
* ITIL Intermediate Certificate in Service Design
* ITIL Intermediate Certificate in Service Transition
Required Experience:
5+ years of related work experience or equivalent combination of transferable experience in Technology application design and development
5+ years of work experience designing systems/applications architecture on progressively complex IT projects.
Required Education:
Related Bachelor's degree in an IT related field or relevant work experience
Key Responsibilities:
1. Develop and implement ITSM Pro and ITOM solution architecture, design, and configuration, with hands-on experience in ServiceNow platform
2. Ensure solution meets business needs, is scalable, secure, and cost-effective, with a focus on delivering high-quality solutions
3. Collaborate with stakeholders to gather requirements and define solution scope, with excellent communication and interpersonal skills
4. Design and implement ITSM Pro processes, workflows, and integrations (Incident, Problem, Change, Service Request, etc.), with hands-on experience in ServiceNow ITSM Pro
5. Design and implement ITOM processes, workflows, and integrations (Discovery, Orchestration, Event Management, etc.), with hands-on experience in ServiceNow ITOM
6. Develop and maintain technical documentation, including solution designs and architecture diagrams, with excellent technical writing skills
7. Provide technical guidance and support to junior architects and implementation team members, with a focus on knowledge sharing and team collaboration
8. Ensure solution aligns with ITSM and ITOM best practices and ServiceNow guidelines, with a focus on delivering high-quality solutions
Hands-on Experience:
* 3+ years of hands-on experience with ServiceNow ITSM Pro and ITOM platform
* Experience with ServiceNow configuration and customization
* Experience with ITSM and ITOM processes and best practices (ITIL, etc.)
* Experience with integration with other ServiceNow modules (CMDB, Asset Management, etc.)
* Experience with IT architecture and design principles
* Experience with scripting languages (JavaScript, etc.)
* Experience with data modeling and database design
Technical Expertise:
* ServiceNow ITSM Pro platform (Incident, Problem, Change, Service Request, etc.)
* ServiceNow ITOM platform (Discovery, Orchestration, Event Management, etc.)
* ITSM and ITOM processes and best practices (ITIL, etc.)
* ServiceNow configuration and customization
* Integration with other ServiceNow modules (CMDB, Asset Management, etc.)
* IT architecture and design principles
* Scripting languages (JavaScript, etc.)
* Data modeling and database design
Leadership and Collaboration:
* Serve as a technical advisor and subject matter expert for ITSM Pro and ITOM solutions
* Collaborate with cross-functional teams to resolve technical issues and implement solutions
* Provide technical guidance and mentorship to junior architects and implementation team members
* Facilitate design and implementation of flexible, scalable, and cost-effective solutionsPosition is offered by a no fee agency.
Technical & Quality Manager
Cleveland, OH | Chemicals / Manufacturing
We’re seeking a Technical & Quality Manager to lead quality systems, regulatory compliance, and technical oversight for our chemical products. This role partners closely with Operations, Legal, Marketing, and Sales to ensure products are compliant, high‑quality, and market‑ready—while driving continuous improvement and innovation.
What You’ll Do
- Own and continuously improve the Quality Management System (QMS)
- Lead quality control processes, testing protocols, audits, and CAPA activities
- Serve as the primary point of contact for regulatory compliance (OSHA HazCom, EPA, TSCA, VOC, state regulations)
- Monitor regulatory changes and assess impact to products, formulations, and labeling
- Author and maintain Safety Data Sheets (SDS), Technical Data Sheets (TDS), and compliance documentation
- Ensure accurate product labeling and hazard communication
- Support new product development, formulation improvements, and scale‑up from lab to production
- Provide technical support to internal teams and customers
- Interface with regulatory agencies, auditors, consultants, and customers as needed
What You Bring
- Bachelor’s degree in Chemistry, Chemical Engineering, or related field (advanced degree a plus)
- 5+ years of experience in quality, regulatory, or technical roles within chemical manufacturing
- Strong working knowledge of manufacturing processes, quality systems, and chemical interactions
- Experience with SDS authoring, regulatory documentation, and audit support
- Hands‑on familiarity with lab instrumentation (e.g., pH meters, viscometers, scales)
- Excellent analytical, organizational, and problem‑solving skills
- Ability to communicate clearly with both technical and non‑technical audiences
Preferred Experience
- Industrial wipes, cleaners, sealants, adhesives, or similar chemical products
- ISO‑based quality systems
- VOC and state‑level regulatory compliance (e.g., CARB)
- UL, CSA, or NSF exposure
Why This Role
This is a high‑impact role for someone who enjoys balancing regulatory rigor, quality excellence, and technical problem‑solving—while working cross‑functionally to support both operations and growth.
Benefits Include
- 401(k) match
- Medical, dental, and vision insurance
- Short and long-term disability coverage
- Life and accidental insurance
- 10 paid holidays starting immediately
- Generous PTO plan based on years of service
- Tuition reimbursement and a variety of learning, coaching, and training opportunities to foster individual growth
Position Title: Technical Specialist 4 (TS4) – Data Engineering
Location: 30 E. Broad St. Columbus, OH 43215
Mode: Remote (Report 1st day to office)
Interview: Virtual
Clearance Requirements: None
Position Status: Contract (12 Months)
Position Description
We are seeking an experienced Technical Specialist 4 (TS4) to design and implement data engineering solutions that advance the agency's data ecosystem. This senior-level role requires a strong background in data integration, data modeling, and enterprise data architecture. You will lead the evaluation and selection of data platforms, assist with data storage solutions, and shape scalable, secure, and well-governed data solutions for the agency's analytics and operational systems.
As a key technical contributor, you will collaborate with IT Architecture teams and senior leadership to ensure data solutions align with business needs, enterprise standards, and long-term goals. Your leadership and technical expertise will directly impact the evolution of data systems, from integration to ongoing optimization and maintenance.
Key Responsibilities
- Design & Maintain Data Models: Create and support conceptual, logical, and physical data models for enterprise analytics and operational systems.
- Data Governance & Standards: Establish data modeling standards, naming conventions, and design patterns to ensure consistency across all data platforms.
- Enterprise Data Architecture: Contribute to the development and evolution of the agency's enterprise data architecture roadmap, aligning with long-term goals and standards.
- Data Integration & Solutions: Evaluate and implement scalable data integration solutions, ensuring interoperability and alignment with enterprise integration strategies.
- Technical Leadership: Lead technical discussions related to data system design, implementation, optimization, and maintenance, guiding the Data Management team on best practices.
- Collaboration: Work closely with internal teams and enterprise partners to configure integrations between agency systems and external data platforms such as data lakes and data quality platforms.
Required Skills/Education
- Experience: Minimum 5 years of hands-on experience in data integration, data cleansing, data modeling, and data classification.
- Skills:
- Proficient in designing and maintaining data models supporting enterprise-level analytics and operational systems.
- Expertise in data integration and ensuring data governance across various data platforms.
- Strong technical leadership and the ability to guide teams through complex technical decisions.
- Experience with enterprise data architecture, data lakes, and integration with third-party platforms.
- Education: Bachelor's or Master's degree in Computer Science, Data Engineering, Information Systems, or a related field.
- Certifications: Relevant certifications in data architecture, enterprise architecture, or similar fields are a plus.
Robert Half is delighted to be partnering with our client seeking a Director of SEC Reporting and Technical Accounting. This is a full-time permanent role based in Fremont California.
It is 5 days in office.
Title: Director, SEC Reporting & Technical Accounting
Position Overview:
The Director of SEC Reporting & Technical Accounting is responsible for overseeing all external financial reporting, ensuring compliance with SEC regulations, and leading the company's technical accounting function. This role provides subject matter expertise on complex accounting issues, including stock-based compensation, equity transactions, and new accounting pronouncements. The position partners closely with Finance leadership, Legal, FP&A, and external auditors.
Key Responsibilities:
SEC Reporting
- Lead the preparation and review of all SEC filings, including Forms 10-K, 10-Q, 8-K, Proxy Statements, and other required filings
- Ensure financial statements and disclosures comply with U.S. GAAP and SEC regulations
- Manage XBRL tagging and oversee the filing process
- Coordinate with external auditors and legal counsel to ensure timely and accurate filings
- Maintain and enhance disclosure controls and procedures
Technical Accounting
- Research, interpret, and implement U.S. GAAP guidance for complex and non-routine transactions
- Draft technical accounting memos and position papers
- Monitor and assess the impact of new accounting standards (e.g., ASUs) and lead implementation efforts
- Provide accounting guidance for M&A, revenue recognition, leases, and other key areas
Stock-Based Compensation & Equity Accounting
- Oversee accounting for stock-based compensation, including stock options, RSUs, PSUs, and ESPPs
- Ensure accurate valuation and expense recognition in accordance with ASC 718
- Partner with HR and Legal on equity plan design, modifications, and disclosures
- Manage accounting for equity transactions, including issuances, repurchases, and modifications
- Review and support earnings per share (EPS) calculations, including dilution impact
- Oversee cap table considerations and ensure proper disclosure of equity-related activity
Internal Controls & Compliance
- Ensure compliance with SOX requirements related to financial reporting and disclosures
- Design and maintain strong internal controls over SEC reporting and technical accounting areas
- Support internal and external audit processes
Leadership & Cross-Functional Collaboration
- Lead, mentor, and develop a high-performing accounting team
- Partner with FP&A, Treasury, Tax, Legal, and Investor Relations on financial reporting matters
- Act as a key advisor to executive leadership on accounting implications of business decisions
Qualifications:
- Bachelor's degree in Accounting or Finance (CPA required)
- 10+ years of progressive accounting experience, including public accounting (Big 4 preferred)
- Strong expertise in SEC reporting and U.S. GAAP
- Deep knowledge of stock-based compensation and equity accounting (ASC 718)
- Experience with complex technical accounting issues and transaction support
- Proven leadership experience managing teams and cross-functional initiatives
Preferred Qualifications:
- Experience in a publicly traded company
- Background in high-growth or technology environments
- Familiarity with financial reporting systems (e.g., Workiva, Oracle, SAP)
- Strong analytical, communication, and project management skills
Compensation & Benefits (Optional Section)
- Competitive base salary + equity
- Comprehensive benefits package
Job title: IT Technical Transition Manager
Location: Detroit, MI 48202 (Hybrid)
Duration: 12+ Months
Interview mode: Webcam
** Local to Michigan candidate required**
Required skills:
- IT Technical Transition Manager with 5+ years of IT experience, including matrix management experience leading business, vendor and technology teams
- IT management (3-5+ years)
- Technical program management (3-5+ years)
- Application or infrastructure operations leadership (3-5+ years)
Job description:
The position will function as the IT Technical Support Transition and Knowledge Transfer Manager in support of the Labor & Economic Opportunity (LEO), Unemployment Insurance Agency (UIA) Solution Program. This is a large scale, complex IT modernization project with high visibility in the State of Michigan's IT Investment Portfolio. The IT Technical Support Transition and Knowledge Transfer Manager will work with Agency Services team to coordinate/facilitate the specific activities within their realm of responsibility that includes IT technical support transition in all program areas. This role will help define, schedule, control, and adjust all IT transition tasks of the project. This role is a specialized project manager responsible for the facilitation of the IT technical support transition and technical knowledge transfer.
The Associate Director, BU Technical Services (or Technical Services Leader (TSL)) provides strategic technical leadership to ensure safe, reliable, and efficient manufacturing operations aligned with business unit objectives. This role is accountable for technical strategy, capital planning, and continuous improvement initiatives while integrating digital technologies to improve performance, cost, gross margin and service. The TSL partners cross-functionally to solve complex technical challenges, develop technical talent, and drive sustainable business results.
In this role, you will:
- Lead BU technical strategy, product and process innovation (including product quality and services for internal and external manufacturers), capital planning, and execution of capital projects and technical programs aligned in alignment with BU and Supply Chain strategies.
- Provide people leadership for multi‑site technical teams, including talent development, performance management, and succession planning.
- Partner cross‑functionally with Operations, R&D, Supply Chain, Quality, Procurement, HSE, Planning, and Commercial teams to address complex technical and business priorities and challenges. Develop business case justifications while defining strategic plans and tactical scenarios to enhance supply chain performance, capabilities, and BU/enterprise initiatives.
- Accountable to drive performance outcomes through operational excellence, capital one-right way process, reliability, process improvement, risk assessment/management, external partners, and integration of digital manufacturing tools (Clorox Manufacturing System, Asset Management / Predictive Maintenance), and participation or BU representation in Technical Community of Practice Teams.
- This role interacts regularly with plant leadership, operations, engineering, maintenance, quality, HSE, R&D, (center) supply chain, risk management and commercial partners. The TSL also collaborates with corporate technical experts, digital teams, and external vendors to deliver technical solutions.
- The role has high influence across the Business Unit and multiple manufacturing sites. Influence is exercised through setting technical direction, prioritizing capital investments with BU strategy, shaping continuous improvement initiatives, and developing technical capability across the organization.
- Lead a team of 4-5 direct reports
#LI-Hybrid
What we look for:
- 10+ years of progressive experience in manufacturing, engineering, or technical services roles, including leadership responsibility with manufacturing process experience managing increasing responsibility for large business and demonstrating a track record of success
- Experience leading multi‑site teams, managing engineering or technical teams, leveraging 3rd party engineering services, environmental permitting and other regulatory compliance, capital programs, and digital manufacturing initiatives desired.
- Manufacturing systems knowledge, capital project leadership, reliability engineering, continuous improvement, people leadership, and strong stakeholder management skills.
- Ability to develop and execute strategic plans and tactical initiatives that enhance supply chain performance, capabilities, and BU/Enterprise objective
- Demonstrated ability to lead and develop supply chain professionals, including establishing and executing effective performance management and development plans
- Deep expertise in manufacturing and engineering processes, methodologies, and industry-standard frameworks
- Strong working knowledge of maintenance strategies, spare parts management, and mechanical systems
- Proven ability to collaborate with and influence stakeholders across all levels, from frontline teams to senior executives
- Advanced analytical skills with the ability to synthesize complex data into actionable insights
- Clear and effective communicator, able to translate complex concepts into concise written and verbal messages for diverse audiences
- Demonstrated strength in structured problem solving and root cause analysis
- Strong financial acumen, with the ability to assess and articulate the financial impact of supply chain decisions and risk tradeoffs • High degree of flexibility with the ability to prioritize and manage both planned and unplanned work
- Strong execution mindset with a track record of delivering complex initiatives on time, within budget, and aligned to business requirements
- Comprehensive understanding of end-to-end business operations and supply chain interdependencies
- Intellectual curiosity demonstrated through continuous learning and awareness of external trends and best practices
- Leads with excellence by consistently modeling Clorox leadership behaviors and values
- Ability to work effectively in manufacturing environments, travel up to 25%, and perform standard office and plant based activities
- Digital manufacturing systems (MES, historian), Six Sigma/Lean certification, and change leadership experience desired.
- Bachelor’s degree in Engineering or related technical field required; Master’s degree / MBA preferred. Equivalent experience may be considered.
Workplace type:
Hybrid - 3 days in office, 2 days working from home.
Our values-based culture connects to our purpose and empowers people to be their best, professionally and personally. We serve a diverse consumer base which is why we believe teams that reflect our consumers bring fresh perspectives, drive innovation, and help us stay attuned to the world around us. That’s why we foster an inclusive culture where every person can feel respected, valued, and fully able to participate, and ultimately able to thrive. Learn more.
[U.S.]Additional Information:
At Clorox, we champion people to be well and thrive, starting with our own people. To help make this possible, we offer comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates’ unique needs. This includes robust health plans, a market-leading 401(k) program with a company match, flexible time off benefits (including half-day summer Fridays depending on location), inclusive fertility/adoption benefits, and more.
We are committed to fair and equitable pay and are transparent with current and future teammates about our full salary ranges. We use broad salary ranges that reflect the competitive market for similar jobs, provide sufficient opportunity for growth as you gain experience and expand responsibilities, while also allowing for differentiation based on performance. Based on the breadth of our ranges, most new hires will start at Clorox in the first half of the applicable range. Your starting pay will depend on job-related factors, including relevant skills, knowledge, experience and location. The applicable salary range for every role in the U.S. is based on your work location and is aligned to one of three zones according to the cost of labor in your area.
–Zone A: $153,700 - $309,000
–Zone B: $140,900 - $283,300
–Zone C: $128,100 - $257,500
All ranges are subject to change in the future. Your recruiter can share more about the specific salary range for your location during the hiring process.
This job is also eligible for participation in Clorox’s incentive plans, subject to the terms of the applicable plan documents and policies.
Please apply directly to our job postings and do not submit your resume to any person via text message. Clorox does not conduct text-based interviews and encourages you to be cautious of anyone posing as a Clorox recruiter via unsolicited texts during these uncertain times.
To all recruitment agencies: Clorox (and its brand families) does not accept agency resumes. Please do not forward resumes to Clorox employees, including any members of our leadership team. Clorox is not responsible for any fees related to unsolicited resumes.
About Us
About ClearHello
From idea to launch, ClearHello helps clients build a reliable online presence, strengthen their visibility, and stay immediately connected with the people that they serve.
In a digital age we are a human-centric communications company. From our customers, to our staff and community, everything we do revolves around bettering the lives of the people around us. Ingenuity and collaboration drive us to constantly integrate new solutions, keeping our services simple and efficient for our customers. Meaningful connections are our objective. Our communications services are the tools. Facilitating meaningful connections underlies the spirit of what we do.
Position Description:
The Technical Sales Specialist plays an integral role collaborating with the Sales, Development, and Product teams and is primarily responsible for bridging technical expertise and product knowledge with sales acumen to educate clients and sell complex technical communications products and services.
This position will drive business growth by understanding customer needs, provide technical solutions, and effectively articulate the value of our products and services.
Success in this role is defined by analyzing customer requirements, preparing technical proposals and demonstrations to explain product functionality, showcase how solutions add value by lowering costs and increasing productivity, and selling those customized solutions to new and existing clients to increase revenue.
Essential Job Duties and Responsibilities:
- Propose, present, and sell customized products and services in alignment with client business objectives by matching them with optimal solutions.
- Create and conduct compelling sales presentations and customized technical demonstrations to showcase product capabilities that serve as solutions to client needs.
- Proactively engage and collaborate with Development, Sales, and Products teams to achieve unified and defined business objectives by leveraging knowledge of products and services to align company offerings with client needs.
- Utilize keen technical, persuasion, and active listening skills to understand customer needs to suggest and sell product solutions to meet those needs.
- Customize sales strategy by understanding critical customer needs and utilizing internal product and brand knowledge.
- Partner with stakeholders as needed to drive strategic deals, analyze customer requirements, and prepare technical sales proposals.
- Proactively identify and secure new business opportunities to expand existing client portfolios.
- Provide pre-sales support by answering technical inquiries and participating in sales meetings.
- Frequently collaborate with the Development team to provide post-sales support to customers, including technical troubleshooting and customer training, to ensure optimal satisfaction with our products and services.
- Provide ad hoc troubleshooting and informative overviews (via phone, video, and screen share) as they arise to help end users overcome challenges and address their questions before and after purchase.
- Relay client feedback to Development and Product teams and follow up as needed to support clients inquiries and services needs.
- Communicate with stakeholders by providing analytics and status of open proposals.
- Utilize CRM to follow up on client proposals, status, and communication.
- Manage multiple complex proposals simultaneously with clarity, accuracy, and confidence.
- Update and communicate with sales teammates, department colleagues and leadership on a consistent basis.
- Other tasks as assigned by leadership.
Skills, Experience, and Education:
- A minimum of three years of sales and customer service support experience.
- Strong technical background, preferably in the IP-based voice/communications industry.
- Strong experience using, understanding, and communicating about JSON data structures.
- Ability to read API documentation and interact with it using tools such as cURL, Postman or Bruno.
- Understanding of automated systems, and internet and cloud-based systems.
- Experience on the Linux command line and familiarity with MySQL and javascript and/or other scripting languages a plus.
- Ability to understand complex technical concepts and effectively communicate them to both technical and non-technical audiences.
- Experience working cross-functionally with teams.
- Demonstrated relationship-building, problem solving and analytical abilities.
- Ability to clearly and concisely convey ideas in both verbal and written form.
Core Competencies:
- Excellent interpersonal and communication skills with a passion for developing and maintaining strong client relationships to increase customer satisfaction and loyalty.
- Self-motivated and target-driven with a proven track record of meeting or exceeding business and sales objectives.
- Demonstrable experience in presenting technical products and services to customers, providing expert advice and troubleshooting customer queries.
- Strong problem-solving and analytical skills, with the ability to identify customer needs and propose innovative solutions.
- Artfully deploy sales strategies and negotiation skills to close deals.
- Represent the company and internal and external clients with courtesy and professionalism.
- Strong organizational skills and attention to detail, with a demonstrated ability to work independently, manage multiple projects, prioritize, and manage a high volume of tasks, deadlines, requirements, and decisions.
- Proven ability to efficiently work in a remote team environment with support from leadership.
General Company Requirements:
- Be a collaborative part of an organization that is team-based, positive and supportive.
- Be dependable, trustworthy, and always make ethical decisions.
- Cultivate meaningful connections.
- Continue to learn in the field and build knowledge.
- Think critically about how to solve problems and suggest solutions.
What We Offer:
- Company paid medical, dental, and vision insurance.
- Company matching to a Simple IRA.
- Flexible time off and paid holidays.
- Remote work arrangements.
- A supportive, cohesive, and inclusive work environment where all employees are critical to the success of the company and have regular connectivity meetings with leads.
- Career development potential, mentorship, and training within a supportive, fun, and growing company.
The description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and requirements may change over time and according to business need. When appropriate, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Work Authorization:
Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.
Pay Range:
The expected annual salary range for this full-time exempt position is $68,000 to $84,000.
The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with geographical market data, or other law.
Location:
ClearHello is based in Escondido, California.
Qualified candidates may send their resume and cover letter to
Job Title: Technical Project Lead
Location: Philadelphia, PA
Schedule: Hybrid (Onsite Tuesday–Thursday)
Overview
We are seeking an experienced Technical Lead to oversee the design, development, and delivery of integrated, technically sound solutions across complex programs and projects. This role will serve as the primary technical point of contact, ensuring successful execution of all ISD technical deliverables while partnering closely with Project and Program Managers.
Responsibilities
- Own end-to-end delivery of integrated technical solutions for assigned projects and programs.
- Serve as the primary technical liaison to Project/Program Managers and ISD leadership.
- Provide technical leadership for all ISD deliverables, ensuring alignment with project scope, timelines, and quality expectations.
- Maintain accurate project schedules and status reporting across time, cost, and scope.
- Manage and track technical resource plans, budgets, and burn rates; escalate risks as needed.
- Develop and validate technical work estimates throughout the project lifecycle.
- Identify technical resource requirements and ensure accurate time tracking within enterprise systems (e.g., Empire Time, Clarity).
- Participate in project meetings and take ownership of ISD technical components and deliverables.
- Troubleshoot, resolve, and act as the escalation point for complex technical issues.
- Ensure on-time, on-budget, high-quality delivery of all technical components.
- Promote strong team collaboration and ensure consistent, cohesive delivery across technical teams.
- Communicate effectively with project stakeholders regarding technical performance, risks, and issues.
- Provide consultative support on technical matters to other organizational teams (e.g., Informatics).
- Oversee quality across all technical project artifacts and ensure all required SDLC documentation is completed.
- Maintain accurate monthly Estimate-to-Complete (ETC) forecasts for assigned projects.
Qualifications
- Bachelor’s degree preferred or equivalent professional experience.
- 5+ years of experience designing, developing, and supporting APIs using MuleSoft Anypoint Platform or similar middleware technologies.
- 5+ years of experience as a developer and/or technical lead.
- Strong background with Agile and Waterfall methodologies.
- Experience with TFS and Azure DevOps for code management, testing, and review.
- Hands-on technical expertise with prior development experience and familiarity with SDLC processes.
- Healthcare EDI experience is beneficial but not required.
- Must have an Android or iOS device compatible with the Microsoft Authenticator app.