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As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center – interacting with our customers and developing strong patient relationships.
Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support – including the latest technology – to grow their careers and reach their goals.
Walgreens is proud to invest & champion an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & Department of Labor.
This apprenticeship program gives you an entry point to a career in health care by guiding you in taking steps towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry.
Arming you with a nationally recognized, portable credential that will help you advance your career.
Whether you are new to working in pharmacies or are an experienced Pharmacy Technician Apply Now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers.
The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences you need to prepare to become a certified pharmacy technician.
In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy.
Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.
If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.Models and delivers a distinctive and delightful customer experience.Customer ExperienceEngages customers and patients by greeting them and offering assistance with products and services.
Resolves customer issues and answers questions to ensure a positive customer experience.Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).Develops strong relationships with most valuable customers.OperationsUnder the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy.
Reviews and complies with the Walgreen Co.
Pharmacy Code of Conduct.Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions.
Assists pharmacists in scheduling and maintaining work flow.Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.Strictly adheres to the Walgreen Co.
policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required.
Takes customer to OTC aisle when possible to assist in locating products.Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals.
Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.Complies with all company policies and procedures; maintains respectful relationships with coworkers.Completes special assignments and other tasks as assigned.Training & Personal DevelopmentEarns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Otherwise, earns PTCB certification as condition of promotion to senior technician.Attends training requested by Manager and acquires continuing education credits.
Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.Basic QualificationsMust be fluent in reading, writing, and speaking English.
(Except in Puerto Rico)Requires willingness to work flexible schedule, including evening and weekend hours.Preferred QualificationsPrefer six months of experience in a retail environment.Prefer to have prior work experience with Walgreens.Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.Prefer good computer skills.Prefer the knowledge of store inventory control.Prefer PTCB certification.We will consider employment of qualified applicants with arrest and conviction records.An Equal Opportunity Employer, including disability/veterans.The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors.
This role will remain open until filled.
To review benefits, please click here /benefits.
If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser /benefits Salary Range: $17
- $20.5 / Hourly
If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.Models and delivers a distinctive and delightful customer experience.Customer ExperienceEngages customers and patients by greeting them and offering assistance with products and services.
Resolves customer issues and answers questions to ensure a positive customer experience.Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).Develops strong relationships with most valuable customers.Operations Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy.
Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly,
filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions.
Assists pharmacists in scheduling and maintaining work flow.Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required.
Takes customer to OTC aisle when possible to assist in locating products.Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals.
Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.Complies with all company policies and procedures; maintains respectful relationships with coworkers.Completes special assignments and other tasks as assigned.Training & Personal DevelopmentEarns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Otherwise, earns PTCB certification as condition of promotion to senior technician.Attends training and completes PPLs requested by Manager and acquires continuing education credits.
Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.Basic QualificationsMust be fluent in reading, writing, and speaking English. (Except in Puerto Rico)Requires willingness to work flexible schedule, including evening and weekend hours.Preferred QualificationsPrefer six months of experience in a retail environment.Prefer to have prior work experience with Walgreens.Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.Prefer good computer skills.Prefer the knowledge of store inventory control.Prefer PTCB certification.We will consider employment of qualified applicants with arrest and conviction records.An Equal Opportunity Employer, including disability/veterans.The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here /benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser /benefitsSalary Range: $17.5 - $21 / Hourly
Our focus is simple but meaningful, from our distribution centers to our offices every employee of C&S and their family of companies works to help feed local families, neighbors and communities. As an Auditor, you will be responsible to validate product to be delivered to customers as part of process to measure outbound loading accuracy. You will also assist in maintaining an acceptable error rate on orders shipped according to company guidelines.
Earn $23 per hour
Schedules: Tuesdsay - Thursday 2:30pm - 1am, and Friday 12:30pm - 11pm
Location: 2215 Union Ave., Sheboygan, WI 53081
Text CS to 32543 to learn more about how you can become a part of our legacy.Job Description
You will contribute by:
Perform random audits on select completed orders and verify that the product selected matches the order.
Upon audit completion, ensure corrections are made to any errors discovered on the order being shipped.
Communicate the improper placement of product to appropriate parties so resolution can take place.
When chargeable errors are discovered, the auditor will notify the responsible party of their error and obtain their signature as acknowledgement of the audit.
Submit daily audit results to the warehouse administration clerk at the end of each shift.
Perform random tote audits of a complete store order on the dock to arrive at error rates on a store basis.
Periodically perform re-audits of RGIS to ensure the accuracy of net error rates reported to the Operating Companies and the integrity of the RGIS audit process.
Other duties, as assigned.
Travel Required: No
Whats a great way to stay in shape?
Continually Standing, bending, pulling, lifting, pivoting up to 90% of shift
Frequently lifting of product weighing between 1 - 60 lbs. or more
Possibility of working on multiple levels of varying height
We offer:
Paid training provided
Weekly Pay
Benefits available from day 1 (medical, dental, vision, company matched 401k)
PTO and Holiday Pay offered
In certain locations C&S offers $100 towards the purchase of safety shoes
Career Progression Opportunities
Tuition Reimbursement
Employee Health & Wellness program
Employee Discounts / Purchasing programs
Employee Assistance Program
Your work environment may include:
Warehouse : Freezer (-20F to 0F)
Warehouse : Perishable Warehouse (28F to 60F)
Warehouse: Grocery (50F to 90F)
Were searching for candidates with:
0-2 : Experience in Auditing
Every person matters.
We keep our values alive through a culture that embraces differences and ensures that every person matters.
C&S and their Family of Companies are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.
The Fine Print
This Job advertisement does not constitute a promise or guarantee of employment. This job advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of C&S Wholesale Grocers.
Hiring immediately, to apply text CS to 32543 OR visit
QualificationsGeneral Equivalency Diploma - General Studies, High School Diploma - General StudiesShift2nd Shift (United States of America)CompanyPiggly Wiggly Midwest LLCAbout Our CompanyBuilding on its more than 100-year history in the grocery business, Piggly Wiggly continues to grow its presence with stores throughout the Midwest, South and Northeast. C&S Wholesale Grocers, LLC. operates corporate stores and services independent franchisees under a chain-style model. This unique grocery store offers the selection and assortment of a national chain, with the service and local customization of a community-based retailer. Each store contains specialized local assortments to meet local shoppers needs.
Piggly Wiggly is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. The Company provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans Readjustment Assistance Act.
Sr Software Engineer (Site Reliability Engineering)
Contract- 5+ months CTH possibility
Peachtree Dunwoody Atlanta GA Hybrid- 2 days in the office no relocation
Pay rate: 70/h W2 hourly
USC or GC holders only.
Skills
AWS broadly (EC2, but moving away and going to Fargate) ECS, code pipeline and build, deploy, RDS, Dynamo, WAP, CloudFront)
GitHub actions moving away from AWS code connect
Terraform (must) most of the day there, or CDK is a benefit but terraform the hard requirement
Terraform modules strong plus
Splunk, new relic, pager duty is great lot of alerting, dashboarding, capacity planning, running internal PaaS
Interview: 1st round with him, quick screen, overview on role, team structure, projects, high level tech questions, not coding more high-level systems design on the spectrum
Second round with tech leads: more systems design, potentially a live coding question things. Theu have an eye on people using AI to answer, culture ft as well.
Job Description:
This role is for an opening for a Senior Site Reliability Engineer (SRE) on the Manheim Logistics SRE team. The SRE team is tasked with designing and maintaining AWS infrastructure and deployment pipelines for Manheim Logistics' 15+ development teams. The team has currently standardized on a Docker-based infrastructure solution and is adding functionality to support new development team requests and architectural patterns (such as Lambda, Step Functions, Fargate, etc). The SRE team has a strong focus on IaC with Terraform and best practices such as least privilege access, proactive monitoring and alerting, etc. This role will work directly with a release train and help with IaC and SRE activites such as improving monitoring/alerting, defining an error budget, assisting with DevSecOps, etc.
As a Senior Site Reliability Engineer you will:
Strong automation experience- testing, deploying, monitoring, etc.
Take complex problems and come up with a technically reasonable solution
Experience working with and defining SLOs, error budgets, etc.
Have innate curiosity about how things work
Design and assist in the authoring of software tools that reliably manage application delivery & performance
Design and assist in the setup and maintenance of application monitoring and alerting
Engage with engineering teams to ensure best practices are implemented
Improve predictability and reliability of software releases, workflows, and operating software.
Reduce mean time to recovery (MTTR) by helping troubleshoot, monitor, alert, and automating recovery.
Qualifications:
Bachelor's degree in Computer Science or related field and at least 3-5 years working experience
Expertise in software development and architecture/solutioning experience
Strong background with Terraform
Experience with Amazon AWS technologies especially: ECS and Lambda
Experience with monitoring/observability tools such as: New Relic, Splunk, PagerDuty
Experience with agile development, continuous integration and automated testing
Solid written communication, problem solving, and process management skills
Preferred Skills:
Broad AWS platform skills including Cognito, WAF, Elasticache (Redis), Elasticsearch, SNS, SQS, S3, Systems Manager
Experience automating Terraform at scale
Experience with Database Server infrastructure (RDS, MySQL, Postgres, etc)
NET core development experience
GitHub Actions
Experience with Github, docker, and Linux adminstration experience
Minimum of five years experience working in analytics with hospitals and health plans.
Advanced proficiency required with VBA, SQL, Salesforce, Excel and Access.
High-level skills using web applications and all browsers; ability to teach others how to use web-based database functions.
Demonstrated experience using Microsoft Office computer applications, including Word, Access, Outlook and SharePoint.
Advanced knowledge of Excel required.
Detail-oriented with strong follow-through and ability to work independently given standard guidelines and checklists.
Good writing and communication skills.
Able to draft grammatically correct and professional email messages.
Demonstrated experience in working successfully with minimal supervision.
Must have knowledge of medical and health care terminology.
Ability to complete HIPAA training and implement high-level protections on patient information and confidentiality.
Must work effectively independently and in a team setting.
Ability to relate well with internal and external customers.
Quality/Metrics: Gather and perform analysis on data from Salesforce, Loopback, Excel, and other databases as required.
Perform data cleaning as needed to ensure data are consistent and analyzable.
Create data reports, charts, graphs and tables for regular reporting to program leads and external partners.
Export data from software systems and program tracking logs for agency reporting.
Assemble reports, papers and presentation materials as directed.
Collect data through phone and in-person interviews.
Record or transcribe data in accordance with project and funding source guidelines.
Perform literature reviews (locating, listing &/or abstracting articles).
Enter literature references into shared database (such as EndNote) Responsibilities: Data cleaning, formatting, and maintenance as needed.
Data visualization and analysis of program metrics.
Data Entry for the program(s) assigned.
Program reporting/billing/invoicing support.
Administrative duties as needed (Mailing and other assigned work) Establish and maintain systems for program accountability – reports track performance.
Attend and ensure follow up after all meetings and presentations – minutes, reports, action plans, assignments, and etc.
Monitors performance, responsibilities of field staff with respect to database management, metrics, and documents.
Reports all errors in systems, workflows, and both internal and external individuals.
Completes reporting (both internal and contractual requirements) with thorough knowledge and understanding of what is being reported.
Develops and maintains a current understanding of the Department’s Contractual Agreements.
Must have professional verbal and written skills, computer/software skills.
Assists with both internal and external customer service calls, emails, and requests.
Other Miscellaneous tasks assigned, as needed.
SQL Server database design, implementation, troubleshooting Develop, optimize, and maintain complex T-SQL queries, stored procedures, indexes, constraints; resolve performance issues, deadlocks, and contentions using traces, execution plans, and profiling.
Design, develop, test, and implement ETL/ELT processes using Talend for data extraction, transformation, and loading from diverse sources, including Salesforce CRM data.
Administer and optimize Talend environment, including job scheduling, dependencies, monitoring, automation, patches, upgrades, and performance tuning.
Integrate Salesforce data (e.g., via APIs, connectors) into SQL Server databases and data warehouses, ensuring data quality, synchronization, and real-time/ batch processing.
Collaborate face-to-face/with business stakeholders to analyze requirements, gather specifications, evaluate data sources/targets, and design solutions that improve business performance.
Lead ETL development activities, ensure code quality, provide feedback on performance.
Support enterprise data warehouse, data marts, and business intelligence initiatives; perform source data analysis and dimensional modeling.
Develop and automate processes using scripting.
Provide tier 2/3 support, evaluate production issues, recommend improvements, and participate in project planning following Agile methodologies.
Perform proactive performance optimization, and data synchronization across environments Mentor staff, recommend process enhancements, and contribute specialized knowledge across IT and business operations.
Document data integration processes, workflows, ETL designs, data mappings, technical specifications, and system configurations Manage version control, deployments Collaborate on testing (unit, integration, UAT Translated business requirements into actionable data specifications, documentation, and code solutions using Salesforce Object Manager and official documentation Reviewed Salesforce release notes, verified production deployments, and conducted feature testing across sandbox and production environments with detailed feedback submission Developed and maintained complex SOQL queries to support data team operations, reporting, and analytics needs Designed and built custom Salesforce reports to support data operations and Enhanced Care Management (ECM) programs Developed and deployed end-to-end solutions for processing health plan MIF data, enabling efficient insert, update, and reporting workflows for Lead and Case objects Performed large-scale data inserts, updates, and migrations using Salesforce Data Loader in both sandbox and production environments Extracted, analyzed, and transformed backend Salesforce data using Talend and SQL to produce accurate reports for compliance, billing, and operational needs Identified and resolved reporting discrepancies and data quality issues through root-cause analysis and targeted corrections Cleaned, standardized, and transformed referral data for mass uploads into Salesforce while enforcing validation rules and workflow requirements Created Salesforce-based error reports that enabled program teams to quickly identify and correct data entry issues Conducted data gap analyses against vendor reporting requirements and designed field transformations and new data structures to meet compliance and reporting standards Integrated offshore datasets with Salesforce records to address missing or incomplete data, improving accuracy for reporting and billing Reduced manual data entry and correction efforts by automating large-scale updates, inserts, and fixes via Salesforce Data Loader Maintained vendor zip code records in Salesforce to ensure accurate service area tracking, correct billing rates, and reliable historical reference Partners in Care Foundation is an equal opportunity employer.
We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations.
It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of age, race (including hair texture and protective hairstyles, such as braids, locks, and twists), color, national origin, ancestry, religion, sex, sexual orientation, pregnancy (including childbirth, lactation/breastfeeding, and related medical conditions), physical or mental disability, genetic information (including testing and characteristics, as well as those of family members), veteran status, uniformed service member status, gender, gender identity, gender expression, transgender status, arrest or conviction record, domestic violence victim status, credit history, unemployment status, caregiver status, sexual and reproductive health decisions, salary history or any other status protected by federal, state, or local laws.
All qualified applicants will receive consideration for employment and reasonable accommodations may be made to enable qualified individuals to perform the essential functions of the position.
Remote working/work at home options are available for this role.
Role: GA DOL - Cobol Developer (797731)
Location: Atlanta, GA 30303 Onsite
Duration: 3+ Months
Client: State of Georgia
In Person Only
Short Description:
We need a Cobol developer
Complete Description:
**Onsite REQUIRED**
Job Description:
GDOL is looking for a skilled and experienced COBOL Mainframe Programmer/Developer. This role involves translating business requirements into robust programming solutions, maintaining, and enhancing custom software, and providing production support. The ideal candidate will possess a deep understanding of the COBOL programming language, and JCL on IBM/DELL mainframe operating systems. This is a consulting position offering a challenging opportunity to contribute to critical projects and enhance your technical skills in a dynamic environment.
Responsibilities:
1. Translate analysis and design documents, as well as specifications, into well-structured programs.
Maintain and enhance custom developed software by modifying and testing user data entry screens, batch processing, reports, queries, and menus.
Conduct thorough reviews of existing code, data, and business processes to support non-database functions.
Execute test program changes, update test files, run tests, review results, and ensure the correctness of program changes based on provided requirements.
Identify and correct data errors through application logic and develop data analysis/summary reports utilizing IBM and Microsoft tools.
Assist with the conversion from COBOL application to web-based application.
Prepare both program-level and user-level documentation to support the software development lifecycle.
Enhance software to reduce operating time or improve efficiency, following organization guidelines and procedures for code management and deployment.
Required Experience/Skills:
Minimum of 5 years' experience in COBOL development on Mainframe, JCL development, and maintenance
Proven experience with COBOL, DB2 , JCL, Control-M
Solid understanding of the full software development life cycle, including design, development, integration testing, and deployment.
Ability to troubleshoot, test, and debug computer software to produce required outcomes.
Strong analytical skills to support non-database functions, correct data errors, and develop data analysis/summary reports.
Experience in preparing comprehensive documentation for both program-level and user-level.
Excellent communication skills to obtain user sign-off on all changes prior to moving to production.
Capability to follow organization guidelines and procedures for checking out source code, migrating changes, etc.
Commitment to enhancing software for improved efficiency and reduced operating time.
Hands on experience in Cobol, DB2, CICS and JCL
Excellent communication skills
Java and open system experience is good to have
Good debugging skills and should be ready to take up support activities
Java programing knowledge
AWS hands on experience
Postgres DB experience
Kofax
Skill Required
Experience in COBOL development on Mainframe, JCL development, and maintenance Required
5 Years
Experience with COBOL, DB2 , JCL, Control-M Required 5 Years
Experience in preparing comprehensive documentation for both program-level and user-leve Required 5 Years
Postgres DB experience Required 5 Years
AWS hands on experience Required 5 Years
Java programing knowledge Required 5 Years
Kofax Required 5 Years
Location: Dunnellon FL 34432
Duration: 4 Months
Shift: Mon-Fri 8-hour shift between 5 AM - 5 PM, Rotational Saturdays.
Summary
- "The Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.
- The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
- The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
- The PSR I will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
- Successful applicants may be assigned to work in a doctor's office, a patient service center or as business needs dictate.
Job description
- Under the direction of the area supervisor, perform daily activities accurately and on time.
- Maintain a safe and professional environment.
- Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures. Maintains required records and documentation.
- ?Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.
Job Requirements:
- Ability to provide quality, error free work in a fast-paced environment. Ability to work independently with minimal on-site supervision.
- Excellent phlebotomy skills to include pediatric and geriatric.
- Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime. Committed to all policies and procedures including company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
- Must have reliable transportation. Must demonstrate superior customer focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business.
- Training locations may vary based on trainer availability- up to 3 hours away.
Required Education:
- High school diploma or equivalent.
- Medical training: medical assistant or paramedic training preferred.
- Phlebotomy certification preferred (Required in California, Nevada, and Washington).
Work Experience:
The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate.
Under the direction of the area supervisor, perform daily activities accurately and on time.
Maintain a safe and professional environment.
Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
Maintains required records and documentation.
Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.
Job Requirements:
Ability to provide quality, error free work in a fast-paced environment.
Ability to work independently with minimal on-site supervision.
Excellent phlebotomy skills to include pediatric and geriatric.
Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
Committed to all Policies & Procedures including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
Must be able to make decisions based on established procedures and exercise good judgment.
Must have reliable transportation, valid driver license, and clean driving record, if applicable.
Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice.
Capable of handling multiple priorities in a high-volume setting.
Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business.
Training locations may vary based on trainer availability.
Required Education:
High school diploma or equivalent REQUIRED.
Medical training: medical assistant or paramedic training preferred.
Phlebotomy certification preferred. Required in California, Nevada, and Washington.
Work Experience:
1-3 years phlebotomy experience REQUIRED, inclusive of pediatric, geriatric and capillary collections.
2 years in a Patient Service Center environment preferred.
Customer service in a retail or service environment STRONGLY preferred.
Keyboard/data entry experience.
Floaters travel in between multiple sites and are expected to be on time at whatever site they are covering for that day. They must also have a clean driving record. Floaters are able to submit mileage for expense reimbursement.
Additional Job Details:
Candidate must have their own reliable transportation to get to/from worksite without issue (Being dropped off by bus, Uber, rideshare is not reliable transportation). Must be available to work whenever scheduled, BE ON TIME, and stay for the entire shift. Excessive absenteeism/tardiness is not tolerated and will be cause for termination
Floaters travel in between multiple sites and are expected to be on time at whatever site they are covering for that day. They must also have a clean driving record. Mileage can be submitted between sites and not from home
Position is offered by a no fee agency.
About the Role
What you will do
- Own the process for building payer relationships, identifying payer requirements for connection, translating requirements into user stories for the development team, coordinating implementation and testing, and ensuring the payer connection is successful in production.
- Fill the role of subject matter expert in relation to prior authorizations and notice of admission both in terms of payer requirements and overall business requirements to successfully manage prior authorizations between providers and payers.
- Identify and document the correct method of submission and status for prior authorizations to payers based on the payer requirement for specific service or CPT code including EDI 278 215/217, UMO payer portal, or Fax.
- Document payer portal prior authorization workflows for robotic process automation and work with the RPA development team to build and test new payer portal prior auth automations.
- Define and monitor key metrics for prior authorization connectivity, including transaction turnaround time, error rates, and customer satisfaction
- Maintain up-to-date knowledge of regulatory requirements impacting prior authorization processes and ensure compliance in all payer connections
- Become an expert in the upcoming Da Vinci FHIR prior authorization standards and work with development and business teams to ensure successful transition to FHIR
- Work with payers and providers to establish FHIR connections for Prior Auth
- Collaborate with the development team and clearinghouse team to establish EDI connections to payers
- Collaborate closely with development, QA, UX, and other cross-functional teams to ensure deliverables meet customer and business expectations.
- Engage directly with customers and internal stakeholders to elicit and understand business needs, pain points, and desired outcomes.
- Triage errors and issues that arise and work and collaborate with other teams to resolve as needed to resolve the issues.
- Prioritize the payer connection backlog based on business value, customer impact, and development capacity, ensuring alignment with strategic goals.
- Apply critical thinking to streamline processes and work towards continual improvement and efficiency
- Maintain and prioritize the user story backlog and work with development and stakeholder teams to refine user stories to meet the Definition of Ready for development
- Work with the scrum team to ensure all tasks are completed and the committed objectives are achieved
What you will bring
- Subject matter expert knowledge of healthcare prior authorizations and notice of admission processes on the provider, payer, and UMO sides.
- 2+ years of experience working with prior authorization submissions and status to payers and UMOs
- Knowledge of Da Vinci FHIR and ability to become a Da Vinci FHIR subject matter expert
- Strong skills in creating detailed requirements, user stories, and acceptance criteria.
- Strong analytical and critical thinking skills to solve complex business problems.
- Provide guidance and direction to the technology teams during the development cycle and participate in all scrum ceremonies. Be available and ready to make quick, well-informed team-level decisions on behalf of stakeholders and the business
- Ability to train others and share knowledge across teams
- Excellent written and verbal communication skills, excellent inter-personal skills with the ability to bridge business and technical environments, and ability to build professional relationships
- Ability to quickly learn complex systems and understand product architecture and development frameworks.
What we would like to see
- Bachelor's degree in a related field
- Experience working directly with healthcare providers, payers, or RCM vendors.
- Experience in Agile Scrum and SAFe development methodologies
- Healthcare revenue cycle management knowledge specifically related to prior authorizations
- Knowledge of healthcare EDI transactions including 278 215/216/217, 837, 835, 276/277, 270/271, and 275 EDI transactions
About FinThrive
FinThrive is advancing the healthcare economy.
For the most recent information on FinThrive's vision for healthcare revenue management visit /why-finthrive.
Award-winning Culture of Customer-centricity and Reliability
At FinThrive we're proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at careers#culture.
Our Perks and Benefits
FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits. For the most up-to-date offerings visit /careers-benefits.
FinThrive's Core Values and Expectations
- Demonstrate integrity and ethics in day-to-day tasks and decision making, adhere to FinThrive's core values of being Customer-Centric, Agile, Reliable and Engaged, operate effectively in the FinThrive environment and the environment of the work group, maintain a focus on self-development and seek out continuous feedback and learning opportunities
- Support FinThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FCRA, GLBA and other laws applicable to FinThrive's business practices; this includes becoming familiar with FinThrive's Code of Ethics, attending training as required, notifying management or FinThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations
Physical Demands
The physical demands and work environment characteristics described here are representative of those that a colleague must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Statement of EEO
FinThrive values diversity and belonging and is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're committed to providing reasonable accommodation for qualified applicants with disabilities in our job application and recruitment process.
FinThrive Privacy Notice for California Resident Job Candidates
Know Your Rights
Pay Transparency Notice
FinThrive is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.
2024 FinThrive. All rights reserved. The FinThrive name, products, associated trademarks and logos are owned by FinThrive or related entities. RV092724TJO
| FinThrive Careers | FinThrive Benefits & Perks | Physical Demands
Location: Columbia, SC (Partial Onsite - at least 3 days per week (Tuesday - Thursday) and as needed.)
Open for remote also
Duration: 11 months
Note:
- C2 Eligibility is Required
- Credit check is required
- overtime, travel, on call, weekends, off hours As needed
- Work Hours - 8am - 5 pm
Work Environment:
Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.
Day to Day:
- A typical day for a zVM administrator usually starts with checking system health-reviewing logs, monitoring alerts, and ensuring servers and critical services are running smoothly.
- By the end of the day, a zVM admin ensures systems are stable, secure, and ready for whatever workloads come next.
- Performs operational support for zVM environment: Work tickets, perform upgrades, participate in disaster recovery exercises.
Duties:
- Write or debug programs to maintain and control computer systems software, such as operating systems, networked systems, and database systems. Provide technical and disaster recovery support for systems software.
- 40% Research and analyze systems software problems and implement workable solutions or escalate as appropriate.
- 40% Install, test, and maintain systems software including installing updates, upgrades, and patches, initiating tests of system programs and observing results to detect errors or work stoppage, and modifying code to correct errors.
- 10% Assist in internal and external audits being performed across multiple lines of business for multiple platforms.
- 5% Participate in planning and execution of disaster recovery procedures.
- 5% Cross train in all areas of systems programming in order to efficiently perform on-call rotation.
Team Name: zVM and zLinux
Team:
- 2-3 people specific to zVM but part of a larger 14 person team.
Required Skills and Abilities:
- Strong analytical and logical thinking skills.
- Comprehension of advanced data storage techniques, basic database philosophy, database management, and advanced programming techniques.
- Understand the requirements for maintaining production systems and the effect of systems changes.
- Solid understanding of currently utilized programming productivity tools and their use.
- Solid understanding of quality assurance and implementation strategies of systems software.
- Able to acquire knowledge of programming languages and tools used in the department.
- Able to analyze software specifications for completeness and compatibility with operation systems.
Required Education:
- Bachelor's degree Computer Science, Information Systems, or other job related field or 4 years of job related work experience or 2 years of job related experience plus an associate's degree in Computer Science, Information Technology or other job related degree
Required Work Experience:
- 4 Years IT experience including varied programming experience.
Required Technologies:
- zVM, RACF, Operations Manager, IBM Backup and Restore Manager, IBM Tape Manager
Nice To Have:
- ServiceNow, REXX Coding, Linux skills, Jenkins, GitHub.
Soft Skills:
- Written and oral communication to communicate with customers as well as clearly articulate work with peers and management, customer service, initiative to address things before someone else has to tell you.
About the Role
What you will do
- Own the process for building payer relationships, identifying payer requirements for connection, translating requirements into user stories for the development team, coordinating implementation and testing, and ensuring the payer connection is successful in production.
- Fill the role of subject matter expert in relation to prior authorizations and notice of admission both in terms of payer requirements and overall business requirements to successfully manage prior authorizations between providers and payers.
- Identify and document the correct method of submission and status for prior authorizations to payers based on the payer requirement for specific service or CPT code including EDI 278 215/217, UMO payer portal, or Fax.
- Document payer portal prior authorization workflows for robotic process automation and work with the RPA development team to build and test new payer portal prior auth automations.
- Define and monitor key metrics for prior authorization connectivity, including transaction turnaround time, error rates, and customer satisfaction
- Maintain up-to-date knowledge of regulatory requirements impacting prior authorization processes and ensure compliance in all payer connections
- Become an expert in the upcoming Da Vinci FHIR prior authorization standards and work with development and business teams to ensure successful transition to FHIR
- Work with payers and providers to establish FHIR connections for Prior Auth
- Collaborate with the development team and clearinghouse team to establish EDI connections to payers
- Collaborate closely with development, QA, UX, and other cross-functional teams to ensure deliverables meet customer and business expectations.
- Engage directly with customers and internal stakeholders to elicit and understand business needs, pain points, and desired outcomes.
- Triage errors and issues that arise and work and collaborate with other teams to resolve as needed to resolve the issues.
- Prioritize the payer connection backlog based on business value, customer impact, and development capacity, ensuring alignment with strategic goals.
- Apply critical thinking to streamline processes and work towards continual improvement and efficiency
- Maintain and prioritize the user story backlog and work with development and stakeholder teams to refine user stories to meet the Definition of Ready for development
- Work with the scrum team to ensure all tasks are completed and the committed objectives are achieved
What you will bring
- Subject matter expert knowledge of healthcare prior authorizations and notice of admission processes on the provider, payer, and UMO sides.
- 2+ years of experience working with prior authorization submissions and status to payers and UMOs
- Knowledge of Da Vinci FHIR and ability to become a Da Vinci FHIR subject matter expert
- Strong skills in creating detailed requirements, user stories, and acceptance criteria.
- Strong analytical and critical thinking skills to solve complex business problems.
- Provide guidance and direction to the technology teams during the development cycle and participate in all scrum ceremonies. Be available and ready to make quick, well-informed team-level decisions on behalf of stakeholders and the business
- Ability to train others and share knowledge across teams
- Excellent written and verbal communication skills, excellent inter-personal skills with the ability to bridge business and technical environments, and ability to build professional relationships
- Ability to quickly learn complex systems and understand product architecture and development frameworks.
What we would like to see
- Bachelor's degree in a related field
- Experience working directly with healthcare providers, payers, or RCM vendors.
- Experience in Agile Scrum and SAFe development methodologies
- Healthcare revenue cycle management knowledge specifically related to prior authorizations
- Knowledge of healthcare EDI transactions including 278 215/216/217, 837, 835, 276/277, 270/271, and 275 EDI transactions
About FinThrive
FinThrive is advancing the healthcare economy.
For the most recent information on FinThrive's vision for healthcare revenue management visit /why-finthrive.
Award-winning Culture of Customer-centricity and Reliability
At FinThrive we're proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at careers#culture.
Our Perks and Benefits
FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits. For the most up-to-date offerings visit /careers-benefits.
FinThrive's Core Values and Expectations
- Demonstrate integrity and ethics in day-to-day tasks and decision making, adhere to FinThrive's core values of being Customer-Centric, Agile, Reliable and Engaged, operate effectively in the FinThrive environment and the environment of the work group, maintain a focus on self-development and seek out continuous feedback and learning opportunities
- Support FinThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FCRA, GLBA and other laws applicable to FinThrive's business practices; this includes becoming familiar with FinThrive's Code of Ethics, attending training as required, notifying management or FinThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations
Physical Demands
The physical demands and work environment characteristics described here are representative of those that a colleague must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Statement of EEO
FinThrive values diversity and belonging and is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're committed to providing reasonable accommodation for qualified applicants with disabilities in our job application and recruitment process.
FinThrive Privacy Notice for California Resident Job Candidates
Know Your Rights
Pay Transparency Notice
FinThrive is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.
2024 FinThrive. All rights reserved. The FinThrive name, products, associated trademarks and logos are owned by FinThrive or related entities. RV092724TJO
| FinThrive Careers | FinThrive Benefits & Perks | Physical Demands
