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Overview
Allied Consultants, Inc is a proudly Austin based firm with over 34 years of experience delivering top-tier technical and business professionals within Texas State Agencies. We are currently seeking an experience Oracle Fusion Developer to play a key role within a high-impact technical services team.
Work Location:
- 100% Remote
Responsibilities
The Worker(s) will provide the following services:
Perform highly complex Systems Analyst work as a member of the IT Enterprise Project Office and Emerging Technologies team, overseeing one or more projects concurrently. Perform technical and analytical work in support of an Oracle Fusion Recruiting Cloud implementation. Extensive hands-on experience in support of Cloud Recruiting implementation, optimization, stabilization, and ongoing operation. This role is the bridge between business stakeholders and technical delivery teams to create a scalable, supportable Recruiting Cloud solution. Analyze system configuration, and confidently guide stakeholders toward standard, sustainable solutions. Coordinate with project teams to identify process issues and work with developers on configuration and design which provide solutions. Work is accomplished in a highly collaborative environment. Perform other duties as assigned to maintain operations.
Qualifications
Minimum Requirements:
4-7 years of:
- Experience as a systems analyst in a technical or programmer analyst role with Oracle Fusion Cloud Human Capital Management (HCM). Strong understanding of: Oracle Fusion configuration vs. customization, Functional setup tasks and workflows, Role-based security concepts, and Hands-on experience in configuration, design, implementation, and production support of Oracle HCM Cloud, with specific experience with the Cloud Recruiting module.
- Skill designing Oracle HCM integrations with other systems, such as with PeopleSoft HCM and mainframe ATS applications for complex real-time and batch data synchronization.
- Oracle integration toolset: including Oracle Integration Cloud (OIC) for API integration, Oracle Data Integrator (ODI) for ETL, and Oracle Managed File Transfer (MFT) for secure file handling
- Experience with vendor management in software project setting. Guide consulting resources and validate the recommended approach and design meets business needs
- Demonstrated ability working with stakeholders and development team; Experience facilitating productive meetings which convert business requirements into technical solutions
- Reporting & Analytics: familiar with custom reports and dashboards using Oracle Transactional Business Intelligence (OTBI) and BI Publisher
- Experience with Oracle updates and patches
- Testing & Validation: experience with user acceptance testing, defect triage, and data validation
- Thorough knowledge of software development life cycle methodologies
Preferred Qualifications:
2 years of:
- Oracle Taleo Applicant Tracking System and Taleo Connect Client (TCC)
- Certified Oracle Fusion HCM / Recruiting
- Experience with the Python scripting language
- Centralized Accounting and Payroll/Personnel System for Texas (CAPPS)
- Experience with Oracle AI Agents, including leveraging AI-driven capabilities to enhance business process automation, insights, and decision-making
**Must be able to be onsite in Farmington, CT 2 days a week for collaboration**
The Opportunity: We are seeking a software engineer/developer or ETL/data integration/big data developer with experience in projects emphasizing data processing and storage. This person will be responsible for supporting the data ingestion, transformation, and distribution to end consumers. Candidate will perform requirements analysis, design/develop process flow, unit and integration tests, and create/update process documentation.
· Work with the Business Intelligence team and operational stakeholders to design and implement both the data presentation layer available to the user community, as well as the underlying technical architecture of the data warehousing environment. · Develop scalable and reliable data solutions to move data across systems from multiple sources in real time as well as batch modes. · Design and develop database objects, tables, stored procedures, views, etc. · Independently analyze, solve, and correct issues in real time, providing problem resolution end-to-end · Design and develop ETL Processes that will transform a variety of raw data, flat files, xl spreadsheets into SQL Databases · Understands the concept of Data marts and Data lakes and experience with migrating legacy systems to data marts/lake · Uses additional cloud technologies (e.g., understands concept of Cloud services like Azure SQL server) · Maintain comprehensive project documentation · Aptitude to learn new technologies and the ability to perform continuous research, analysis, and process improvement. · Strong interpersonal and communication skills to be able to work in a team environment to include customer and contractor technical, end users, and management team members. · Manage multiple projects, responsibilities and competing priorities.
Requirements Experience Needed: · Programming languages, frameworks, and file formats such as: Python, SQL, PLSQL, and VB · Database platforms such as: Oracle, SQL Server, MySQL · Big data concepts and technologies such as Synapse & Databricks · AWS and Azure cloud computing · HVR data replication
Accountant and Accounting Manager.
Most importantly, you must be able to thrive in a fast-paced environment, maintain confidentiality and perform your duties with a high level of integrity and collaboration.
ESSENTIAL FUNCTIONS Download daily bank activity and maintain e-files Reconcile multiple bank accounts on a monthly basis Maintain daily cash activity sheets including accurate account coding and classifications Maintain hard and electronic copies of monthly bank statements Maintain journal entry binders, log and e-files Enter journal entries for reconciliations, cash management and reporting Collaborate with revenue cycle department to reconcile daily cash applications to general ledger Update grant worksheets and reconcile monthly to general ledger Maintain grant documentation including vouchers, earnings reports, invoices, etc.
Assist with annual regulatory filings using applicable systems Reconcile prepaid and fixed asset accounts; maintain worksheets; record depreciation expense Assist with month end and year-end closings; physical inventory; regulatory and annual audits Support the year-end financial audit, regulatory reviews and tax preparation process Assist with preparing regulatory reports for Medicaid, Medicare, Grants and other Programs.
Special projects as required KNOWLEDGE, SKILLS, ABILITIES REQUIRED: Associate’s Degree in Accounting or equivalent education (required) 2+ years of experience in a Hospital or Medical Center environment (required) Strong attention to detail and excellent organization skills Proficient in MS Excel and MS Office required; Ability to learn accounting systems quickly Highly motivated, self-directed, innovative and able to work independently or in teams Excellent communication and interpersonal skills with the ability to build relationships at all levels Possess a high level of accounting and business ethics Operate with a high level of professionalism, integrity and confidentiality Good problem-solving and time management skills Highly organized and detail-oriented Willingness to grow and develop professionally and academically ESSENTIAL FUNCTIONS Download daily bank activity and maintain e-files Reconcile multiple bank accounts on a monthly basis Maintain daily cash activity sheets including accurate account coding and classifications Maintain hard and electronic copies of monthly bank statements Maintain journal entry binders, log and e-files Enter journal entries for reconciliations, cash management and reporting Collaborate with revenue cycle department to reconcile daily cash applications to general ledger Update grant worksheets and reconcile monthly to general ledger Maintain grant documentation including vouchers, earnings reports, invoices, etc.
Assist with annual regulatory filings using applicable systems Reconcile prepaid and fixed asset accounts; maintain worksheets; record depreciation expense Assist with month end and year-end closings; physical inventory; regulatory and annual audits Support the year-end financial audit, regulatory reviews and tax preparation process Assist with preparing regulatory reports for Medicaid, Medicare, Grants and other Programs.
Special projects as required
Job Description:
We are seeking a highly experienced Senior Automation Engineer to join our advanced software and embedded systems team. The ideal candidate will have deep expertise in Python automation (Pytest), Robot Framework, and QNX environments, with strong skills in UX/UI automation and testing. This role involves enhancing and migrating automation frameworks, debugging complex integrations, and working closely with cross-functional teams to deliver high-quality test automation solutions for embedded systems and entertainment platforms.
Key Responsibilities
Automation Framework Development
- Architect, develop, and maintain automation frameworks primarily using Python and Pytest.
- Lead migration of existing Robot Framework tests to Python/Pytest equivalents.
- Build reusable fixtures, utilities, wrapper layers, and automation components to support large test suites.
Test Execution & Optimization
- Analyze and interpret Robot Framework keyword libraries; enable efficient reuse within Python-based executions.
- Optimize hybrid execution flows involving both Pytest and Robot Framework assets.
- Execute and maintain UI and device automation tests using tools such as Appium, Selenium, or equivalent frameworks.
Cross-Layer Debugging & Integration
- Independently debug cross-layer automation issues involving Python, Robot Framework, device tools, and operating systems.
- Integrate automation frameworks with CI/CD pipelines and tools (e.g., Jenkins, GitLab, Azure DevOps).
Collaboration & Mentorship
- Mentor and guide junior automation engineers, establishing good coding practices, test design patterns, and quality standards.
- Work collaboratively with software engineers, product developers, and QA teams to enhance automation coverage and reliability.
System & Environment Interaction
- Work with QNX OS, virtualization systems (Hypervisor), and cloud environments (AWS).
- Engage with hardware interfacing (USB, Ethernet, multimedia interfaces) and hardware simulation/ fault-injection where applicable (nice-to-have).
Required Skills & Experience
- 7–10 years experience in automation engineering with 5+ years hands-on Python automation using Pytest.
- Practical experience with Robot Framework including keywords, variables, resources, and large keyword repositories.
- Strong skills in UI automation using tools such as Appium/Selenium.
- Solid understanding of modular test design and maintainable patterns (page-object, keyword patterns).
- Experience with QNX (Posix) operating system, virtualization (e.g., Hypervisor), and cloud-based environments (preferably AWS).
- Good understanding of Git, branching strategies, and CI/CD workflows.
- Proven ability to debug complex, multi-layered test automation environments.
Preferred Qualifications
- Exposure to embedded systems, aviation, or high-volume regression environments.
- Experience in framework migration, cross-framework interoperability, or keyword reuse models.
- Background in hardware interactions and media/UX systems (multimedia I/O, touch interactions).
- Familiarity with fault injection tools and hardware simulation techniques.
- Bachelor’s degree in Computer Science, Electronics, or related technical field.
Nice-to-Have Skills
- Hardware interfacing (USB, Ethernet), multimedia interfaces (touch, audio/video).
- Fault-injection and hardware simulation experience.
- Knowledge of peripheral communication protocols (e.g., GMSL, IP).
Job Title: Statistical Programming Analyst
Location: Columbia, SC
Contract duration: 6 Month contract with potential for extension or conversion
Job Summary
We are seeking a Statistical Programming Analyst III to join our Research & Analysis team in a partially onsite role, responsible for developing and delivering data-driven reports using large healthcare datasets. This role focuses on ensuring data integrity, executing routine monthly reporting processes, and creating ad hoc analyses to meet customer needs through statistical programming and data interpretation using tools such as SAS, SQL, and/or Python, with a transition toward Python and expanded data visualization capabilities.
Key Job Responsibilities:
- Ensure data integrity by validating and supporting monthly data warehouse table loads
- Execute standard and routine reporting processes using updated datasets
- Develop and deliver recurring and ad hoc reports based on customer requirements
- Use statistical programming (SAS, SQL, and/or Python) to extract, manipulate, and analyze large healthcare datasets
- Perform mathematical computations and data interpretation to generate meaningful insights
- Collaborate with internal teams, external vendors, and CMS stakeholders to understand reporting needs
- Translate technical findings into clear, concise reports and documentation for both technical and non-technical audiences
- Create and maintain detailed documentation for reporting processes and outputs
- Support the transition of existing processes to Python and contribute to enhancements in data visualization, dashboarding, and modeling
- Adapt to evolving tools, systems, and requirements within a dynamic contract environment
Job Qualifications:
- Bachelor’s or Master’s degree in Statistics, Biostatistics, Mathematics, Computer Science, or a related field
- Minimum of 4 years of experience in statistical programming or statistical data interpretation
- Strong experience with statistical programming and reporting (SAS, SQL, and/or Python preferred)
- Proficiency with Microsoft Office applications
- Experience working with relational databases and large datasets
- Ability to perform mathematical computations and analyze complex data
- Strong written and verbal communication skills, including the ability to explain technical concepts to non-technical audiences
- Experience creating clear, detailed documentation for reports and processes
- Ability to work with multiple stakeholders, including external vendors and CMS
- Adaptability to changing tools, technologies, and processes (including transition to Python and new visualization tools)
- Self-motivated, able to work independently, and comfortable solving complex problems with limited direction
- Must meet CMS security clearance and U.S. residency requirements (3 of the last 5 years in the U.S.)
Screening questions:
Do you now or in the future require sponsorship (e.g. H-1B)? Y/N
EEO and ADA Statement:
Consulting Solutions and its family of companies is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at:
Certifications: Relevant Pega certifications are required (e.g., Certified Pega Business Architect, Certified Pega System Architect).
Technical Skills: Python: Strong proficiency in Python for scripting and automation tasks, with experience in integrating Python solutions within Pega applications.
SQL: Solid experience with SQL for database management and querying, including the ability to write complex queries and optimize database performance.
Apache Airflow (Optional): Experience with Apache Airflow for orchestrating complex workflows is a plus but not mandatory.
Responsibilities Develop and implement solutions using Pega CDH to enhance customer engagement strategies.
Collaborate with cross-functional teams to design and optimize workflows and decisioning processes.
Utilize Python and SQL to support data-driven decision-making and application enhancements.
Optionally, leverage Apache Airflow for efficient workflow automation and scheduling.
Additional Skills: Strong problem-solving abilities and attention to detail.
Excellent communication skills for effective collaboration with team members and stakeholders.
Ability to thrive in a fast-paced, dynamic environment and adapt to evolving project requirements.
Python, SQL, Pega, CDH
Duration: 11 Months (Contract to hire)
Location: Columbia, SC
Onsite Requirements: Partially onsite 3 days per week (Tue, Wed, Thurs) and as needed.
Standard work hours: 8:00 AM - 5:00 PM
**Credit check will be required**
Job Summary:
Day to Day:
- A typical day will involve a mix of hands-on coding, architectural design, and research.
- The engineer will spend a significant portion of their time in Python, building and optimizing agentic AI systems using frameworks like LangChain.
- This includes integrating these agents with our backend services and deploying them using CI/CD pipelines into our cloud environment.
- They will also be responsible for researching and testing new agentic models and frameworks, monitoring agent behavior in production, and collaborating with data scientists and business stakeholders to refine requirements and ensure the ethical deployment of AI solutions.
Team: The team is an innovative, collaborative, and empowering environment. We are building the next generation of AI solutions for the enterprise in a fast-paced, project-oriented setting. This is a multi-platformed environment that values creativity, continuous learning, and a customer-focused mindset. The new engineer will play a crucial role in shaping our AI strategy and building foundational tools and accelerators that will drive innovation across the company.
Job Requirements:
**This is a new role to establish a core competency in agentic AI systems. This engineer will be pivotal in designing and deploying advanced AI agents and will build the foundational frameworks for future AI use cases across the organization.**
Required Experience:
Required Software and Tools (Hands on experience required):
- Python
- JavaScript/TypeScript
- AI Tools and Libraries (e.g. LangGraph, LangChain, Deep Agents, Claude Skills, etc.)
- AI Models (e.g. Claude, OpenAI, etc.)
- AI Concepts (e.g. Prompt Engineering, RAG, Agentic AI, etc.)
- Distributed SDLC/DevOps (e.g. github, pipelines, VS Code, testing frameworks, etc.)
- Platforms (Container Platforms, Cloud Platforms, Document Databases, AWS)
- API Design
Python & AI/ML Libraries:
- Deep hands-on experience in Python for AI/ML development.
- Generative AI Development: Proven experience developing Gen AI or AI/ML solutions, from use case conceptualization to production deployment.
- Infrastructure & DevOps: Strong understanding of cloud environments (AWS preferred), LLM hosting, CI/CD pipelines, Docker, and Kubernetes.
- Agentic AI Concepts: Knowledge of agentic/autonomous systems (e.g., reasoning, planning, tool use).
Minimum Required Education: Bachelor's degree-in Computer Science, Information Technology or other job related degree or 4 years relevant experience or Associates degree + 2 years relevant experience
Minimum Required Work Experience: 6years-of application development, systems testing or other job related experience.
Required Technologies: 3-6 years of hands-on experience in Artificial Intelligence, Machine Learning, or related fields.
Nice to have/Preferred skills:
- Proficiency in Python development and FastAPI/Flask frameworks, along with SQL.
- Familiarity with agentic AI frameworks and concepts such as LangChain, LangGraph, AutoGen, Model Context Protocol (MCP), Chain of Thought prompting, knowledge stores, and embeddings.
- Experience developing autonomous agents using cloud-based AI services.
- Experience with prompt engineering techniques and model fine-tuning.
- Strong understanding of reinforcement learning, planning algorithms, and multi-agent systems.
- Experience working across cloud platforms (AWS, Azure, GCP) and deploying AI solutions at scale.
Title: Lead Software Engineer - AI Application Platform
Mode of interview 1 round in person
Location: Must be in Charlotte, NC to work Hybrid Model
Main Skill set: Python, AI and Angular
Description:
Lead Software Engineer - AI Application Platform
The Opportunity
We are seeking a Lead Software Engineer to guide the architectural development and execution of the client, a sophisticated AI-powered application generation platform. This role suits a proven technical leader with deep, hands-on expertise across the full software stack who finds enabling a team to build better software deeply satisfying.
You will shape critical systems, mentor senior and junior developers through complex technical decisions, conduct rigorous code reviews across multiple technology domains, and directly influence the platform's trajectory through strategic engineering leadership.
This is for someone who:
- Engages thoughtfully when a junior developer asks targeted architectural questions—because you see an opportunity to shape how someone thinks about systems
- Takes time to explain subtle type-safety issues in code review, understanding that feedback is a teaching moment
- Can present architecture clearly to executives and confidently explain both what we're building and why it matters
- Finds more energy in the code your team ships than in the code you write individually
- Has proven depth across the full stack and a track record of developing engineers into stronger contributors
This is not a single-language codebase. The role requires the ability to make informed decisions on TypeScript design patterns, Python FastAPI architecture, AWS security posture, and Terraform state management in context with one another.
The Platform Challenge
The client is fundamentally a Platform-as-a-Service (PaaS) for dynamic application generation. This differs from building a traditional SaaS product. Rather than building one application, you're building infrastructure that enables users to build their own applications.
What this means architecturally:
- Dynamic Content Generation at Scale: Unlike traditional development where code is fixed, AppGen generates JSON form schemas, validation rules, and UI layouts on demand. The FormBuilder component doesn't know what fields will exist until runtime. The layout engine renders user-designed screens from configuration, not hardcoded templates.
- Multi-Tenant Isolation & Data Segregation: Each user gets their own generated app, potentially deployed to their own AWS environment. The architecture must account for data isolation, namespace management, and cross-tenant security considerations.
- User-Defined Data Structures: Traditional applications are built with predetermined database schemas. AppGen works differently—form structures, field types, and validation rules emerge from user conversations with Claude. This brings engineering challenges: How do you safely execute validation logic that users define? When users modify existing forms that have thousands of submissions, how do you maintain backward compatibility? How do you version schemas?
- Content Rendering, Not Code Generation: Unlike traditional no-code platforms where users drag-and-drop to build, AppGen uses AI instead. Users chat with Claude, Claude generates a form schema, and your platform renders that schema reliably across diverse field types, validation patterns, and workflows. The system renders configurations for immediate use, rather than generating code for later deployment.
Experience that directly transfers:
- You've contributed to or led development of low-code/no-code platforms (visual builders, workflow engines, configuration-driven systems)
- You've worked on SaaS platforms with multi-tenant architecture and understand isolation strategies, rate limiting, and per-customer customization
- You've built dynamic rendering systems that handle unknown/arbitrary schemas at runtime
- You've addressed the unique challenges of treating data configurations as user-created content (form builders, report designers, automation workflows)
- You understand the difference between platform infrastructure and applications built on that infrastructure—and the architectural implications of each
Core Responsibilities
1. Technical Architecture & Systems Thinking (40%)
- Shape architectural decisions across the full stack: How should the component layer handle dynamically generated forms? What's the right approach to validate complex cross-field dependencies in the FormBuilder? What separation of concerns makes sense between the Generator Lambda and the Parent Backend?
- Guide architecture discussions: Help senior developers think through design trade-offs. Should we use NgRx or Angular signals for this feature? When does a new Lambda function become worthwhile given cold-start costs?
- Identify and address system-wide bottlenecks: Work across layers to improve performance. Explore Lambda cold-start optimization, RDS query efficiency, and DynamoDB access patterns.
- Establish patterns and guide consistency: Define coding conventions that work across Python, TypeScript, and Terraform. Help new team members understand the reasoning behind architectural choices.
- What this looks like in practice: You're able to justify architectural decisions with technical reasoning. When someone questions an approach, you can explain the trade-offs you considered. You can write code in multiple languages to validate an approach if needed.
2. Code Review & Technical Guidance (30%)
- Full-stack PR reviews: Review Python FastAPI endpoints and Angular components with equal depth, understanding how they interact.
- Deep technical review: Catch issues thoughtful code review can surface:
- RxJS Observable lifecycle and potential memory patterns in Angular
- Query efficiency and data loading patterns in SQLAlchemy
- Terraform module organization and state management implications
- Type safety and TypeScript coverage gaps
- AWS security and IAM configurations
- Educational feedback: Your code reviews help the team learn. When you identify an issue, reviewees understand not just what changed, but how to think about similar problems in the future.
- Define quality expectations: Work with the team to establish what \"production-ready\" means for this platform and support consistent application of those standards.
- What this requires: Experience reviewing code across teams and multiple languages. You know how to write feedback that resonates—clear, constructive, and focused on helping people improve.
3. Mentorship & Team Development (20%)
- Expand specialist capabilities: Help backend specialists learn to contribute to the forms-engine. Support frontend experts in understanding FastAPI patterns.
- Accelerate junior developers: Pair on complex problems. Explain the reasoning behind patterns like DataState. Connect architectural choices to implementation details and performance implications.
- Identify and address gaps: Recognize when someone is struggling with a technology and provide targeted support—training, pair programming, or guidance through architectural decisions.
- Create growth opportunities: Stretch the team into new areas. A backend engineer working on their first Terraform contribution. A frontend specialist implementing an AWS Lambda authorizer.
- What this requires: Genuine investment in people's growth. You've walked developers through major transitions (generalist to specialist, specialist to full-stack, or into new technology areas). You understand that team strength grows when individuals expand their capabilities.
4. Stakeholder Communication & Technical Leadership (10%)
- Explain to diverse audiences: Translate architectural choices and trade-offs for product managers, executives, and business stakeholders. Connect \"optimizing DynamoDB queries\" to \"improving form submission latency by 30%.\"
- Shape technical direction: Contribute the engineering perspective on feasibility, risk, and what unlocks future capabilities.
- Support release confidence: You understand the code changes, comprehend the risks, and know what to monitor. You can stand behind releases.
Required Qualifications
Technical Skills
Frontend (Production Experience)
- 5+ years of Angular (including handling version migrations, optimizing change detection, and guiding teams through reactive patterns)
- Strong TypeScript skills with generics, discriminated unions, and strict mode
- RxJS depth: You understand hot vs. cold observables, unsubscription patterns, and can identify potential memory issues in reviews
- NgRx state management: You've designed stores at scale, optimized selectors, and evaluated architectural implications
- CSS Grid & Responsive Design: You can assess component hierarchy and layout decisions
- Material Design: You've worked within it and know when and how to extend it
Backend (Production Experience)
- 5+ years of Python (async/await, type hints, data modeling)
- FastAPI production experience: session management, dependency injection, middleware
- SQL and ORMs (SQLAlchemy): You write efficient queries and review them critically
- AWS services: Understanding of Lambda behavior, IAM least-privilege patterns, VPC networking
- REST API design: Versioning, error handling, idempotency
- Testing frameworks: pytest, testing st
Remote working/work at home options are available for this role.
Definition
Under general and/or immediate supervision, performs a variety of duties involved in answering 9-1-1 emergency and non-emergency calls; analyze, prioritize, and enter calls for service via a Computer Aided Dispatch (CAD) system; dispatch emergency personnel via multi-frequency radio system, telephone, or other communications equipment; record and monitor activities of field and communications personnel; receive incoming calls for police and emergency assistance and dispatch necessary units; perform a variety of general support duties related to dispatch activities; and related work as assigned on an assigned shift for the Police Department.Under general and/or immediate supervision, performs a variety of duties involved in receiving incoming calls for police and emergency assistance and dispatching necessary units; performs a variety of general support duties related to dispatch activities including record keeping, typing and filing; and monitors teletype communications.
POSITION SNAPSHOT: The Fontana Police Dispatcher is a non-uniformed position. A typical shift is 12-hours which predominantly takes place within the Dispatch Center of the Police Department. You will be a member of a productive team that operates in a fast-paced environment while answering calls from the public and communicating with department personnel in the field via phone, computer, or radio. This communication includes but is not limited to: call taking, working secondary and primary radio channels, collecting and/or passing information to partner jurisdictions, and accurate data-entry. The goal of a Dispatcher is to serve the community through respectful, empathetic communication with a focus on problem solving and maintaining professionalism. LATERAL POLICE DISPATCHER must have completed a probationary period as a police dispatcher in a law enforcement agency. PRE-SERVICE POLICE DISPATCHER must have completed the California POST mandated dispatcher course upon hire.
Distinguishing Characteristics:Police Dispatcher I - This is the entry level class in the Police Dispatcher series. Incumbents learn and perform a variety of duties involved in receiving, prioritizing, and transmitting emergency and non-emergency calls for service and dispatching the appropriate personnel in response to those calls. This class is distinguished from the Police Dispatcher II by the performance of the more routine tasks.
Police Dispatcher II - This is the journey level class in the Police Dispatcher series. Employees within this class are distinguished from the Police Dispatcher I level by the performance of the full range of duties as assigned. Employees are fully aware of the operating procedures and policies of the work unit. Positions in this class are normally filled from advancement from the I level, or when filled from the outside, require prior work experience and P.O.S.T certification. May participate in the training and evaluation of new communications staff.
Essential Functions
The incumbent must have the ability to:
- Receive emergency and non-emergency calls, complaints, and inquiries from the public. Evaluate and analyze information to determine jurisdiction, necessity, and response needed.
- Determine the nature and location of emergency and non-emergency calls for service, including 9-1-1 calls, and prioritize response.
- Dispatch emergency and non-emergency units as necessary and in accordance with established procedures. Use appropriate terminology and radio codes relaying to police personnel in the field via radio and mobile data computer terminals.
- Listen and comprehend radio transmissions from emergency personnel in the field; acknowledge, document, and comply with requests for action or information.
- Coordinate emergency calls and relay information and assistance requests involving other public safety agencies.
- Maintain contact with all units on assignment; maintain status and location of police field units, checking periodically to verify location, activity, and status, supplying back-up personnel and taking other appropriate steps to provide for the safety of field personnel.
- Organize and coordinate activities of field units.
- Place telephone calls to other safety agencies, City departments, City emergency crews, tow companies, ambulance services, coroner, telephone and utility companies, and others to relay information or request services, maintaining detailed record of the time and nature of each call.
- Operate CAD equipment, enhanced 9-1-1 telephone system equipment, multi-frequency radio equipment, Telecommunications Device for the Deaf (TDD), and other relative office equipment and systems.
- Perform a variety of record keeping, filing, indexing, and other general clerical work.
- Monitor radio channels for service requests from other jurisdictions and emergency radio traffic that may affect the City's operations.
- Monitor security cameras and license plate readers to provide real-time information to field units.
- Attend patrol briefings as assigned.
- Testify in court as needed.
- Enter, update, and retrieve information on wanted persons, stolen property, vehicle registration, stolen property/vehicles, and other information from computer and teletype networks including but not limited to California Law Enforcement Teletype System (CLETS), Department of Justice (DOJ), National Law Enforcement Teletype System (NLETS)/National Crime Information Center (NCIC), etc.
- Learn departmental policies and procedures for service requests.
- Read maps, memorize streets and major hundred blocks and reasonably apply this knowledge to service requests, field unit beat assignments, and coordination of response.
- Learn police codes, practices, and methods.
- Work under pressure, exercise good judgment, and make sound decisions in emergency situations.
- Effectively and courteously deal with the public, including irate, upset, and difficult callers during hectic, tense, and dangerous situations.
- Work various shifts as assigned, including nights, weekends, and holidays.
- Communicate clearly and concisely, both orally and in writing.
- Establish and maintain effective cooperative working relationships with those contacted in the course of work.
- Interact with co-workers at all levels in the organization in a collaborative and customer service-oriented manner.
- Maintain prompt and regular attendance.
- Perform all duties with the context of the City/Department's Mission Statement and Organizational Values.
- May perform occasional matron duties as assigned.
- Provide on-the-job training and technical guidance to new employees in the Dispatch Unit.
- Perform any other tasks or functions deemed necessary to the daily operations of the employer.
- Other duties as assigned.
- This position is always evolving. Therefore, employer reserves the right to modify this job description as necessary.
Working Conditions: Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, squatting and stooping in the performance of daily office activities. The position also requires grasping, repetitive hand movement and finger coordination in preparing and entering data, using a computer keyboard. Additionally, the position requires near and far vision in reading correspondence and using the computer, and acute hearing is required when providing phone and counter service to the public. The need to lift, drag and push file, paper and documents weighing up to 25 pounds also is required.
Experience and Training Guidelines
LATERAL POLICE DISPATCHER (Must have completed a probationary period as a police dispatcher in a law enforcement agency)
PRE-SERVICE POLICE DISPATCHER (Completion of the California POST-mandated dispatcher course upon hire)
A combination of experience and training that would provide the required knowledge and abilities is qualifying. The incumbent must have knowledge of:
Police Dispatcher I
- Modern office equipment including computers and applicable software.
- Modern office procedures, practices, and equipment.
- Correct English usage, spelling, punctuation, and grammar.
- Methods and techniques for record keeping.
- Standard operating procedures of police dispatching.
- Applicable Federal, State, and local laws, codes, and regulations.
- Police-related computer and teletype networks.
- Operational characteristics of standard office and dispatch equipment.
- Occupational hazards and standard safety practices.
Education:Dispatcher I - Completion of the twelfth grade, or equivalent.Dispatcher II - Completion of the twelfth grade, or equivalent, and successful completion of the P.O.S.T. mandated dispatcher course.
In addition, advancement from a Police Dispatcher I to a II requires incumbent to demonstrate competence in all phases/duties/responsibilities of the position and have recommendation of a Communications Supervisor.
Licenses/Certifications: Possession of, and continuously throughout employment, a valid California Class "C" Driver's License or equivalent.A typing speed of 40 wpm is required (a typing test may be administered at a later date as part of the recruitment process).
Supplemental Information
Successful candidates will be required to pass a drug screening, fingerprint screening, physical examination and a background investigation.
If you were referred to this position by a current Fontana Police Department employee, please use the link below to download the Applicant Referral Form. This form must be completed and submitted to the Human Resources Department at the time that your application is submitted. Submit completed forms to or to the Human Resources Office. Forms received after the position closes will not be accepted.
Click to download the Applicant Referral Form.
The City of Fontana has a flexible benefits plan. This plan allows for employees to select benefits based upon their individual needs. Full-time and Classified Part-time employees are eligible for benefits.
Please to view our excellent employee benefit options.
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What is your highest level of education?
- High School graduate or equivalent
- Some college
- Trade School Graduate or Apprenticeship
- Associate's Degree
- Bachelor's Degree
- Master's Degree
- Doctorate
- None of the Above
02
Do you possess one (1) year of work experience that involves a substantial amount of public contact?
- Yes
- No
03
Have you completed or are you currently enrolled in a POST-mandated dispatcher course?
- Yes
- No
04
Have you successfully completed a probationary period as a police dispatcher in a law enforcement agency?
- Yes
- No
05
Do you understand that you must be able to type at a minimum speed of 40 Net WPM and that a typing test may be administered at a later date as part of the recruitment process for this vacancy?
- Yes
- No
06
Were you referred to this position by a current Fontana Police Department employee? *If you select yes, please refer to the job posting for instructions to download and submit an Applicant Referral Form.
This form must be completed and submitted to the Human Resources Department at the time that your application is submitted. Referral Information Forms received after the position closes will not be accepted.
- Yes
- No
Required Question
Definition
Under general and/or immediate supervision, performs a variety of duties involved in answering 9-1-1 emergency and non-emergency calls; analyze, prioritize, and enter calls for service via a Computer Aided Dispatch (CAD) system; dispatch emergency personnel via multi-frequency radio system, telephone, or other communications equipment; record and monitor activities of field and communications personnel; receive incoming calls for police and emergency assistance and dispatch necessary units; perform a variety of general support duties related to dispatch activities; and related work as assigned on an assigned shift for the Police Department.Under general and/or immediate supervision, performs a variety of duties involved in receiving incoming calls for police and emergency assistance and dispatching necessary units; performs a variety of general support duties related to dispatch activities including record keeping, typing and filing; and monitors teletype communications.
POSITION SNAPSHOT: The Fontana Police Dispatcher is a non-uniformed position. A typical shift is 12-hours which predominantly takes place within the Dispatch Center of the Police Department. You will be a member of a productive team that operates in a fast-paced environment while answering calls from the public and communicating with department personnel in the field via phone, computer, or radio. This communication includes but is not limited to: call taking, working secondary and primary radio channels, collecting and/or passing information to partner jurisdictions, and accurate data-entry. The goal of a Dispatcher is to serve the community through respectful, empathetic communication with a focus on problem solving and maintaining professionalism.
Distinguishing Characteristics:Police Dispatcher I - This is the entry level class in the Police Dispatcher series. Incumbents learn and perform a variety of duties involved in receiving, prioritizing, and transmitting emergency and non-emergency calls for service and dispatching the appropriate personnel in response to those calls. This class is distinguished from the Police Dispatcher II by the performance of the more routine tasks.
Police Dispatcher II - This is the journey level class in the Police Dispatcher series. Employees within this class are distinguished from the Police Dispatcher I level by the performance of the full range of duties as assigned. Employees are fully aware of the operating procedures and policies of the work unit. Positions in this class are normally filled from advancement from the I level, or when filled from the outside, require prior work experience and P.O.S.T certification. May participate in the training and evaluation of new communications staff.
Essential Functions
The incumbent must have the ability to:
- Receive emergency and non-emergency calls, complaints, and inquiries from the public. Evaluate and analyze information to determine jurisdiction, necessity, and response needed.
- Determine the nature and location of emergency and non-emergency calls for service, including 9-1-1 calls, and prioritize response.
- Dispatch emergency and non-emergency units as necessary and in accordance with established procedures. Use appropriate terminology and radio codes relaying to police personnel in the field via radio and mobile data computer terminals.
- Listen and comprehend radio transmissions from emergency personnel in the field; acknowledge, document, and comply with requests for action or information.
- Coordinate emergency calls and relay information and assistance requests involving other public safety agencies.
- Maintain contact with all units on assignment; maintain status and location of police field units, checking periodically to verify location, activity, and status, supplying back-up personnel and taking other appropriate steps to provide for the safety of field personnel.
- Organize and coordinate activities of field units.
- Place telephone calls to other safety agencies, City departments, City emergency crews, tow companies, ambulance services, coroner, telephone and utility companies, and others to relay information or request services, maintaining detailed record of the time and nature of each call.
- Operate CAD equipment, enhanced 9-1-1 telephone system equipment, multi-frequency radio equipment, Telecommunications Device for the Deaf (TDD), and other relative office equipment and systems.
- Perform a variety of record keeping, filing, indexing, and other general clerical work.
- Monitor radio channels for service requests from other jurisdictions and emergency radio traffic that may affect the City's operations.
- Monitor security cameras and license plate readers to provide real-time information to field units.
- Attend patrol briefings as assigned.
- Testify in court as needed.
- Enter, update, and retrieve information on wanted persons, stolen property, vehicle registration, stolen property/vehicles, and other information from computer and teletype networks including but not limited to California Law Enforcement Teletype System (CLETS), Department of Justice (DOJ), National Law Enforcement Teletype System (NLETS)/National Crime Information Center (NCIC), etc.
- Learn departmental policies and procedures for service requests.
- Read maps, memorize streets and major hundred blocks and reasonably apply this knowledge to service requests, field unit beat assignments, and coordination of response.
- Learn police codes, practices, and methods.
- Work under pressure, exercise good judgment, and make sound decisions in emergency situations.
- Effectively and courteously deal with the public, including irate, upset, and difficult callers during hectic, tense, and dangerous situations.
- Work various shifts as assigned, including nights, weekends, and holidays.
- Communicate clearly and concisely, both orally and in writing.
- Establish and maintain effective cooperative working relationships with those contacted in the course of work.
- Interact with co-workers at all levels in the organization in a collaborative and customer service-oriented manner.
- Maintain prompt and regular attendance.
- Perform all duties with the context of the City/Department's Mission Statement and Organizational Values.
- May perform occasional matron duties as assigned.
- Provide on-the-job training and technical guidance to new employees in the Dispatch Unit.
- Perform any other tasks or functions deemed necessary to the daily operations of the employer.
- Other duties as assigned.
- This position is always evolving. Therefore, employer reserves the right to modify this job description as necessary.
Working Conditions: Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, squatting and stooping in the performance of daily office activities. The position also requires grasping, repetitive hand movement and finger coordination in preparing and entering data, using a computer keyboard. Additionally, the position requires near and far vision in reading correspondence and using the computer, and acute hearing is required when providing phone and counter service to the public. The need to lift, drag and push file, paper and documents weighing up to 25 pounds also is required.
Experience and Training Guidelines
A combination of experience and training that would provide the required knowledge and abilities is qualifying. The incumbent must have knowledge of:
Police Dispatcher I
- Modern office equipment including computers and applicable software.
- Modern office procedures, practices, and equipment.
- Correct English usage, spelling, punctuation, and grammar.
- Methods and techniques for record keeping.
Experience: Dispatcher I - One (1) year of work experience that involves a substantial amount of public contact. One (1) year of telephone and/or dispatch and general clerical experience is desirable.
Education:Dispatcher I - Completion of the twelfth grade, or equivalent.
In addition, advancement from a Police Dispatcher I to a II requires incumbent to demonstrate competence in all phases/duties/responsibilities of the position and have recommendation of a Communications Supervisor.
Licenses/Certifications: Possession of, and continuously throughout employment, a valid California Class "C" Driver's License or equivalent.
Candidates must be able to type at a minimum speed of 40 NET WPM (a typing test will be administered at a later date as part of the recruitment process).
Supplemental Information
Successful candidates will be required to pass a drug screening, fingerprint screening, physical examination and a background investigation.
If you were referred to this position by a current Fontana Police Department employee, please use the link below to download the Applicant Referral Form. This form must be completed and submitted to the Human Resources Department at the time that your application is submitted. Submit completed forms to or to the Human Resources Office. Forms received after the position closes will not be accepted.
Click to download the Applicant Referral Form.
The City of Fontana has a flexible benefits plan. This plan allows for employees to select benefits based upon their individual needs. Full-time and Classified Part-time employees are eligible for benefits.
Please to view our excellent employee benefit options.
01
Do you possess education equivalent to the completion of the twelfth grade?
- Yes
- No
02
Do you possess one (1) year of work experience that involves a substantial amount of public contact?
- Yes
- No
03
Do you understand that you must be able to type at a minimum speed of 40 Net WPM and that a typing test may be administered at a later date as part of the recruitment process for this vacancy?
- Yes
- No
04
Were you referred to this position by a current Fontana Police Department employee?
*If you select yes, please refer to the job posting for instructions to download and submit an Applicant Referral Form.
This form must be completed and submitted to the Human Resources Department at the time that your application is submitted. Referral Information Forms received after the position closes will not be accepted.
- Yes
- No
Required Question