Purity Products Jobs in Usa

Bring premium leather products to market through storytelling and merchandising.

We seek a Senior Brand Merchandiser/Storyteller with deep experience in premium fashion or accessories who understands how product, merchandising, and storytelling work together to build a brand.

This is a hands-on role for someone who enjoys working directly with product, storytelling, photography, and merchandising execution.

At Will Leather Goods, merchandising begins with the product itself—its materials, construction, history, and purpose. The right candidate will translate these qualities into compelling visual and written stories that connect craftsmanship to the customer, convey the brand’s vision, and engage multiple audiences.

Shape how a globally recognized, artisan-crafted brand is seen, felt, and experienced across retail, e-commerce, and wholesale.

About Will Leather Goods

Founded by Will Adler in 2007, Will Leather Goods is not just a company—it’s a story, a journey from the boardwalks of Venice Beach to boutiques and e-commerce worldwide. With over four decades in leather, Will Adler has built an iconic brand celebrated for rugged elegance, artisan craftsmanship, and a lifetime guarantee.

Our family-run business offers premium leather goods with a 100% guarantee, five retail locations, e-commerce, and wholesale to over 400 doors, including top department and specialty stores. Our customers invest in our goods for life, and every product carries that promise forward.

We are also a long-term Nike licensee—Nike Golf, Skateboard, Streetwear, Jordan Golf, and Nike buckles—with global distribution licenses for belts, wallets, and bags. Our team operates with the pace, expectations, and standards of a coastal brand. The work is passionate, the bar is high, and the right person will have real creative influence on how the brand grows.

Eugene offers the best of both worlds: lifestyle balance paired with professional momentum.

Relocation assistance is available for qualified hires.

The Role

The ideal candidate already understands the landscape of premium leather goods and heritage-driven accessory brands and is comfortable operating within that level of product quality, storytelling, and brand standards.

The Senior Brand Merchandiser/Storyteller shapes how collections are presented, perceived, and experienced. You’ll identify the underlying narratives that convey our brand vision, connect effectively with diverse customer demographics, and ensure every product communicates its craftsmanship, story, and promise.

Qualifications

• Experience in fashion, accessories, or premium consumer goods merchandising
• Demonstrated strong understanding of the brands competing in premium leather goods and accessories, using that insight to inform merchandising, storytelling, and product positioning.
• Strong copywriting and storytelling ability
• Demonstrated visual taste and brand sensibility
• Experience collaborating across product, marketing, and creative teams

Key Responsibilities

• Acquire and internalize deep knowledge of products, creative process, inventory, and delivery schedules
• Develop and manage a merchandising calendar aligned with growth objectives
• Provide content and product guidance to marketing and sales across e-commerce, retail, social media, wholesale, and affiliates
• Develop storytelling strategy and create copywriting content for email, website, social media, sales materials, and catalogs
• Analyze existing content and develop new assets to support the merchandising calendar
• Collaborate with the CEO/Creative Director on photo and video assets for current and upcoming products
• Plan and execute product photography and video for marketing, sales, and social media
• Define editorial strategy and support content development for the online journal/blog

To apply:

Email your resume and a cover letter walking us through why you're a great fit for this role alongside your background and interest in Trading Cards to

Location: Remote flexible (EST overlap preferred, in-person NYC ideal)

Compensation: competitive salary + meaningful equity

Department: Product Development

Reports to: CEO

About Rare Candy

Rare Candy is revolutionizing the $2B trading‐card industry as the only community marketplace 100% dedicated to TCGs. Collectors use our AI‐powered card scanner, data‐rich collection tools, and jaw‐dropping drops to buy, sell, and showcase Pokémon, MTG, Lorcana, One Piece, and more. We grew almost 30× last year and aren't slowing down—join us as we scale the definitive home for TCG enthusiasts.

The Role

We're looking for an envelope-pushing Product Design Lead who can deliver pixel-perfect designs, influence vision, and create obsessively fun experiences for die-hard fans. You'll own the end‐to‐end product experience—from discovery to polished UI—guiding features that delight collectors and dealers of all shapes and sizes. If you love crafting magnetic interfaces, going deep with passionate users, and building alongside product-conscious engineers, you'll thrive here. Bonus points if you're a designer-who-codes, loves using cutting-edge tools for prototyping and user research, and are a true trading card nerd at heart.

What Success Looks Like

• First 30 days: Audit current web & iOS experiences, get oriented on the roadmap for the next 90 days, then design and ship your first WAU-driving feature
• By end of month 3: Continue roadmapped feature work while establishing a scalable design system in Figma + code for our suite of social collecting apps (web, iOS, Android)
• By Month 6: Quadruple WAUs through category-defining collecting features

What You'll Do

• Help design Product Vision – Contribute to product strategy with the leadership group, translating collector insights into game-changing
• Lead & Execute Design – Own discovery, wireframes, prototypes, UI, motion, and polish for web (NextJS), iOS (SwiftUI), and Android (React Native)
• Build a Design System – Extend our baseline token system, with thoughtfully-structured components and documentation that enable engineers and future designers to move fast while maintaining our market lead on craft
• Champion User Research – Plan and run qualitative & quantitative studies to validate problems and solutions, then translate your findings into clear execution paths alongside the leadership team
• Collaborate Closely – Work shoulder‐to‐shoulder with product, growth, and engineering to ship every week, not every quarter
• Measure Impact – Build with behavioral metrics at the center of your process, iterating relentlessly based on data (not ego)

A Day in Your Life at Rare Candy

Morning: Soak up the release announcement for a new Pokémon set, scan out the latest posts in our feed, and get a pulse check on usage metrics over the last 24 hours.

Mid‐day: Join standup with your update on a new feature prototype for our card scanner — tag a front-end engineer for quick feedback.

Afternoon: start recruiting external testers for your prototype, wrapping up the day dogfooding the latest build of the app in TestFlight.

You Might Be a Fit If

• You've spent 5 + years designing consumer products and have experience guiding other designers
• Your portfolio demonstrates best-in-class product instincts, balancing polished aesthetics and user-backed decision-making with business requirements and impact
• You're in Figma (auto‐layout, variants), prototype tools (origami), code prototyping (Cursor, React), and AI-enhanced product work
• You're comfortable in fast-paced 1→100 environments, juggling scrappy experiments and pixel‐perfect craft without breaking a sweat
• You're data‐savvy: proposing and designing A/B tests, reading funnels, and balancing quant with qual as needed
• You're a thoughtful remote collaborator who knows when async, written, and live conversations is the right medium for the moment
• You have a genuine passion for the trading card hobby — adjacent fandoms are a huge plus too

Bonus Points

• From-scratch experience building a design system with Figma, Tailwind, Storybook, or similar
• Experience prototyping features and products with Cursor, Lovable, or Figma Make (in that order)
• Strength motion design, Lottie, or 3D interactions
• Past work in game design, marketplaces, social networks, or hobbyist communities

Why Join Us Now

• Shape the product and brand of a category-defining social collecting community
• Green‐field design system ownership — nothing legacy holding you back
• Work anywhere, collect everywhere: healthy remote culture + annual $1000 collecting stipend
• Ship fast with founders & engineers who celebrate wins (and rare pulls!)
• Equity upside in a well-funded growth-stage business

Our Hiring Process

• 30‐min intro chat with CEO & CTO Head of Engineering
• Portfolio deep‐dive + collaborative whiteboard exercise.
• Design Exercise
• Panel interview with Engineering, Product, and Marketing peers.
• Offer within 1 week of final interview.

Ready to level up collecting?

Email your resume, portfolio link, and a note about your favorite card art to with the subject line "Product Design Lead — Gotta Design 'Em All!"

Rare Candy celebrates individuality—from Pikachu collectors to Planeswalker pros—and is proud to be an equal‐opportunity employer.

Company: G2G Ventures Inc, PBC

Job Title: Project Manager, New Product Launches

Location: Hybrid – Santa Monica, CA (3 days per week in office)

Department: Product Development

Reports to: Director of New Product Launches

About Us:

We are a startup revolutionizing beauty with a purpose: create the industry standard of “clean.” Our premium skincare, makeup, and body care formulations combine uncompromising safety, efficacy, and environmental responsibility. And our vision transcends products.

We are committed to inspiring confident women (and others) to recognize their collective power to create meaningful change. Our innovative community-commerce ecosystem connects customers, beauty enthusiasts, and loyalists, allowing each person to align with our brand in ways that authentically reflect their values and aspirations.

From our formulas to our advocacy efforts to our community connection, we lead clean.

About the Role:

The Project Manager, New Product Launches will drive the end-to-end execution of new product development and go-to-market initiatives. Reporting to the Director of New Product Launches, this role serves as the operational engine behind cross-functional product launches — ensuring timelines are met, stakeholders are aligned, risks are mitigated, and deliverables are executed with excellence.

This individual will manage the detailed workstreams required to bring products from concept through commercialization — partnering closely with Product Development, Operations, Supply Chain, Marketing, Creative, Sales, Finance, and external vendors.

The ideal candidate thrives in a fast-paced startup environment, is highly organized, and excels at turning strategy into action.

What You’ll Do:

1. End-to-End Launch Management

• Build and manage comprehensive project timelines from concept to launch

• Define key milestones, dependencies, and critical paths

• Lead weekly cross-functional launch meetings and drive accountability

• Track risks, escalate issues proactively, and propose mitigation plans

• Ensure launches are delivered on time and aligned with business objectives

2. Cross-Functional Coordination

• Partner with Product Development on formulation, packaging, and testing timelines

• Collaborate with Operations and Supply Chain on forecasting, production, and inventory readiness

• Align with Marketing and Creative on campaign assets, messaging, and launch calendars

• Coordinate with Sales on retailer readiness, education tools, and sell-in timelines

• Ensure Finance alignment on costing, margin targets, and launch forecasts

3. Process & Operational Excellence

• Create and maintain standardized launch playbooks, templates, and tracking tools

• Improve workflows to increase efficiency and reduce time-to-market

• Maintain documentation including briefs, timelines, status reports, and post-mortems

• Support capacity planning and resource allocation across launch calendar

4. Vendor & External Partner Management

• Coordinate timelines with packaging vendors, contract manufacturers, testing labs, and creative agencies

• Track deliverables and hold partners accountable to agreed deadlines

• Support contract and SOW execution in partnership with leadership

5. Post-Launch Review & Optimization

• Lead post-launch retrospectives to identify wins and improvement areas

• Track launch performance metrics in partnership with Analytics and Sales

• Implement process improvements based on learnings

You’ll Excel in This Role If You Are…

• Highly organized. You naturally create structure in ambiguity.

• Detail-oriented. Nothing slips through the cracks.

• Proactive. You anticipate risks before they become problems.

• Clear communicator. You drive alignment across diverse teams.

• Execution-driven. You love bringing ideas to life.

• Comfortable with pace. You thrive in dynamic, evolving startup environments.

What You’ll Bring:

• 3–5 years of experience in project management, product development, brand operations, or related fields (beauty, CPG, or retail preferred)

• Proven experience managing cross-functional product launches

• Strong proficiency in project management tools (Asana, Monday, Jira, or similar)

• Excellent organizational and documentation skills

• Ability to manage multiple projects simultaneously with competing deadlines

• Strong interpersonal skills and ability to influence without authority

• Experience in beauty, skincare, or consumer goods strongly preferred

• Bachelor’s degree or equivalent experience

Why This Role Is Exciting:

You’ll play a pivotal role in shaping the future of a mission-driven beauty brand at a foundational stage. Your work will directly impact innovation, speed-to-market, and revenue growth. This is an opportunity to build scalable processes, influence cross-functional collaboration, and help define how clean beauty evolves in the market.

Counter is a people-powered movement that starts with those behind it. We’re building a team that reflects the diversity of the communities we serve, where every individual is respected, supported, and empowered to thrive.

We know that different backgrounds, identities, and perspectives make us stronger, more creative, and better equipped to drive change. That’s why we’re committed to fostering an inclusive culture where everyone belongs.

Counter is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, or any other legally protected status. We encourage all individuals to apply and join us in shaping a cleaner, more inclusive future for all.

Role Overview

As a Principal Product Manager, you will drive the consumer and partner experience for Flex, transforming the traditional, often fragmented $90B+ moving, storage and last-mile delivery industry into a customer-first service with a Wow experience online and offline. You will apply your analytical, strategic, and people intelligence to develop and execute a roadmap that elevates our consumer experience to the high ecommerce standard, and supports growth through enterprise partnerships.

This role is open to USA remote, with need-based travel to our offices. Regardless of location, you’ll be expected to work EST hours.

Core Responsibilities

• Strategic Vision & Roadmap: Define the long-term product vision and roadmap for the product area, aligning it with company-wide growth goals.
• Customer Experience Elevation: Bring a deep understanding of our current and future user base. Build products that meet modern high-tier e-commerce standards, and truly add value to the users and the business, aiming to transform the fragmented offline moving processes into a seamless, "Wow" online experience.
• Cross-Functional Leadership: Lead collaboration between engineering, design, analytics, marketing, and sales & business development to ship innovative products and solve high-ambiguity challenges.
• Enterprise Partnerships: Develop and execute on a platform that is extensible and customizable to support large-scale growth through national and local partnerships.
• Data-Driven Strategy: Utilize deep analytical intelligence to track product performance, and rapidly iterate to optimize the products.
• Stakeholder Management: Communicate product strategy and progress clearly to executive leadership and the whole company, ensuring awareness and alignment across the organization.

Key Requirements

• Deep Product Expertise: 10+ years of product management experience which must include a track record of impactful mobile-first consumer conversion and engagement products, as well as B2B products.
• Industry & Domain Knowledge: Strong understanding of marketplace operations, online to offline workflows, and the technology stacks that power them.
• Strategic & Analytical Intelligence: Proven ability to translate complex business problems into actionable product specifications using data-driven insights. Familiarity with user behavior analytics tools is required.
• Technical Acumen: Experience working with engineering teams on service-oriented architectures, APIs, and data-driven systems without necessarily being a coder.
• People Intelligence & Influence: Exceptional ability to lead by influence within the organization.
• Education: A Bachelor’s degree in Business, Engineering, or a related field; a Master’s degree or MBA is a bonus.

Job Description

Eos Product Compliance team is looking for a compliance engineer to join our Global Certifications Team for large scale Energy Storage Systems. The qualified candidate must have global standards practices such as UL and IEC testing knowledge and practices. In this role you will work with NRTL’s in conjunction with the Eos Product Design Team. You will be responsible for regulatory product design such as creepage a clearance evaluation, IP rating, critical component evaluation (UL/VDE), UL 94/UL746 and developing end to end product validation test plans, final reports, schedules, product test, presenting and communicating final results. This candidate must have the willingness to travel for up to 3 continuous weeks during certification testing.

Responsibilities

• Regulatory product architecture and design.
• Support the research of new market entry requirements.
• Review of products, specifications, and test plans.
• Developing test criteria, methodologies, and pass/fail criteria.
• Work with NRTL’s to achieve product compliance.
• Working knowledge of the NRTL Data Acceptance Program.
• Record keeping skills as it pertains to Test Laboratory Accreditations and Corrective Actions
• Record keeping product certification test plans, reports, certification and factory inspections

Knowledge, Skills, and Abilities

• Strong understanding of UL, CSA and CE process including CB Scheme, plus APAC regulations. Environmental compliance for RoHS, Weee, Reach and LCA is a plus.
• Compliance certification experience; UL 1973, UL 9540, UL 9540A, UL 1741, UL 62368-1, IEC 62619, CSA 22.2 No. 107.1, NFPA 70 and NFPA 855. Knowledge of Functional Safety is a plus.
• Understand safety concepts (Electrical and battery) – Risk based approach.
• Demonstrated experience taking products through the certification process.
• Ability to navigate/interpret ambiguity of standards.
• Knowledge of EMC/EMI Testing
• Proven track record in product certifications
• High voltage/power experience
• Experience with a multitude of laboratory equipment and data acquisition tools

Education and Experience

• Bachelor's degree in electrical or mechanical engineering or equivalent required.
• 3-5 years of experience required.

Travel

• Overnight/North America: 25-50%

Working Conditions

• Office Environment - Must be able to remain in a stationary position 50% of the time and occasionally move about inside the office to access file cabinets, office machinery, etc. Required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. May be required to exert up to 25 pounds of force occasionally to lift, carry, push, pull or otherwise move objects, including the human body.
• Factory - The worker may be subject to hazards. Includes a variety of physical conditions, such as proximity to moving mechanical parts, vibration, moving vehicles, electrical current, exposure to temperature changes or exposure to chemicals. While performing the duties of this job, the employee may be exposed to fumes, airborne particles, odors, dust, mists, and gases. The noise level in the work environment can be loud. Required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes. Machinery operation requires the use of safety equipment to include but not limited to eye safety glasses, hearing protectors, work boots, and lab coats. May be required to exert up to 50 pounds of force occasionally to lift, carry, push, pull or otherwise move objects, including the human body.

We are seeking a Business Analyst / Product Manager to help translate business needs into well-designed, scalable products—primarily within the healthcare domain. This is a hybrid role ideal for someone who is analytically strong, curious, and eager to grow into broader product ownership and leadership responsibilities over time.

The ideal candidate is smart, adaptable, and motivated to learn, with enough healthcare exposure to understand industry context (e.g., payers, providers, data, compliance), but not necessarily a long tenure in product management. This role offers significant opportunity for growth.

• Gather, analyze, and document business requirements from stakeholders
• Translate business needs into clear functional requirements, user stories, and acceptance criteria
• Analyze workflows, data models, and system interactions to identify gaps and improvements
• Support solution design by working closely with engineering, data, and architecture teams

• Assist in defining product vision, roadmap, and priorities
• Collaborate with stakeholders to balance business value, technical feasibility, and timelines
• Own and refine product backlogs; participate in sprint planning and reviews
• Support go-to-market planning, release coordination, and post-launch evaluation
• Continuously identify opportunities to improve user experience and product outcomes

• Act as a bridge between business, technical teams, and leadership
• Communicate clearly across technical and non-technical audiences
• Support decision-making with data, analysis, and structured thinking

• 2–5 years of experience in business analysis, product management, or a related role
• Some experience or exposure to healthcare (payer, provider, health IT, analytics, compliance, or adjacent domains)
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills
• Ability to learn quickly and adapt in a fast-moving environment
• Comfortable working remotely and collaborating with distributed teams

• Experience with healthcare data models, workflows, or standards (e.g., claims, eligibility, clinical data, FHIR, HL7)
• Experience working with Agile/Scrum teams
• Familiarity with product tools (Jira, Confluence, Azure DevOps, Productboard, etc.)
• Technical curiosity (APIs, data platforms, analytics, or cloud systems)

• Someone intellectually curious who wants to grow into a senior product role
• A self-starter who takes ownership and asks thoughtful questions
• A team player who values clarity, structure, and impact
• Someone who can evolve with the role as the product and organization scale

Digital Product Manager

Location: Irving Texas - ONSITE

Schedule: 40 hours, Onsite M-F

Length: 12 month contract

Pay: $50-56/hr DOE (W2 and benefit options)

Digital Product Manager Qualifications:

• 3-5 years of experience in product management, preferably in a mobile commerce or technology environment.
• Experience with Agile methodologies and project management tools (e.g., Jira, Trello).
• Proficiency with product operations tools, including Usage Analytics, Heat Mapping, User Testing, and Knowledge Management.
• Analytical Ability: Strong analytical skills with the ability to synthesize trends in data and make informed decisions.
• Problem-Solving Skills: Excellent problem-solving abilities, with a proactive approach to identifying and addressing challenges.
• Communication: Strong verbal and written communication skills, with the ability to convey complex ideas clearly and concisely.
• Collaboration: Ability to work effectively in a cross-functional team environment.
• Attention to Detail: High attention to detail, ensuring accuracy and quality in all deliverables.
• Technical Acumen: Understanding of mobile app development processes and technologies.
• Operational Excellence: Experience in optimizing workflows and processes to improve efficiency.
• Bachelor's degree.

Digital Product Manager Responsibilities:

• Define and prioritize product features and enhancements based on user needs, market trends, and business goals.
• Conduct user research and gather feedback to inform product decisions.
• Monitor and analyze product performance metrics, identifying areas for improvement and generating actionable insights.
• Develop and maintain a product roadmap, ensuring alignment with company objectives.
• Present data-driven recommendations to stakeholders and senior management.
• Collaborate with cross-functional teams, including engineering, design, marketing, and sales, to deliver high-quality products.
• Develop and implement processes to streamline product development and release cycles to ensure smooth product launches and updates.
• Manage product documentation, including specifications, user guides, and release notes.
• Ensure compliance with industry standards and best practices in product operations.

New Product Development Manager (Consumer Goods)

St. Paul, MN (On-site, In Person)

Before You Read Further (Important)

• This is a hands-on, roll up your sleeves, execution-heavy role — not a strategy-only or coordination position.
• You must be hungry, humble and people smart. Non-negotiable.
• This is not a software, SaaS, app, or digital product role.

About Wrap-It Storage

We’re Wrap-It Storage — a fast-growing, family-owned consumer goods brand on a mission to help people Get Untangled! We’re an industry leader in innovative, problem-solving organization products, with solutions sold in major retailers and online. We’re a lean but mighty team where ideas move fast — from sketch to store shelves (and online) — without corporate clutter slowing things down.

The Role

We’re hiring a proactive, hands-on, design-minded New Product Development Manager to own the day-to-day execution of our physical product development process.

This is a builder role, not a coordinator role.

You will:

• Work directly with overseas factories
• Negotiate pricing, MOQs, tooling, and lead times
• Push projects forward when things stall
• ·Partner tightly with design, operations, and sales to hit deadlines
• Do whatever needs to be done to get products over the finish line

You will create structure, not wait for it.

Because we manufacture overseas, this role requires occasional evening communication to keep projects moving across time zones.

If you’re a self-starter who takes initiative, brings clarity to complexity, and has an eye for clean, cohesive product design — we want you on the team!

What You’ll Do

• Build new product development processes and timelines — you own the system
• Drive accountability and keep cross-functional teams aligned to deadlines
• Collaborate with marketing, sales, and operations to define project timelines and requirements
• Ensure product aesthetics, packaging, and overall execution are consistent with the Wrap-It brand
• Work proactively with overseas partners to maintain momentum, solve problems, and accelerate development
• Negotiate with suppliers to achieve competitive pricing while ensuring product quality
• Identify risks early and implement solutions before they cause delays
• Special projects as required (which is a fancy way of saying “other stuff we can’t think of right now”).

What You Bring

• 3–5+ years experience in consumer goods product development
• Demonstrated ability to build and lead project structure — not just follow it

·      Confidence in holding others accountable and driving results

·      Strong eye for design and brand cohesion

• Self-starter attitude: you see what needs to happen and make it happen
• Superior organizational skills
• Exceptional communication — direct, clear, timely, and solution-focused
• Comfortable with occasional evening work to stay in sync with overseas partners
• Skilled in Microsoft Office (primarily Excel & PowerPoint)

Why You’ll Love Working Here

• You’ll shape how new products are built and launched — real ownership
• Your ideas will be implemented quickly and visible everywhere our products sell
• A growth stage company with huge runway — your impact will grow with us
• A team culture built on trust, humor, and problem-solving (we take work seriously, not ourselves )

In Short: You’ll help launch the next generation of Wrap-It Storage products and make a big impact on a growing team—without the big company bureaucracy slowing you down.

Company Benefits

• Health Insurance
• HSA
• Dental Insurance
• Retirement Plan w/ Company Match
• Paid Time Off

With nearly half a million customers in more than 97 countries, Xero Shoes is a lifestyle footwear brand focused on helping people everywhere discover the benefits of natural movement. Are you passionate about health & wellness and want to make an extraordinary difference in people’s lives? Come work with Xero Shoes! We are looking for a Senior Footwear Developer - someone who is a dynamic, ambitious, highly energetic, and self-motivated person able to thrive in a fast-paced environment while leading your team by example.

………………………………………………………………………………………………………………………………………………………

Description:

The Footwear Product Developer will be responsible for the research and the assistance in the   development of new footwear from the approved design through the confirmation stage. The Footwear Product Developer will work within a team-oriented structure consisting of all disciplines necessary and available to coordinate the development of a product line achieving product objectives within the established timelines.

........................................................................................................................................................................

The Footwear Product Developer responsibilities:

Project Management

• Show a history of effective communication practices, establishing and maintaining open, clear consistent and reliable working relationships with overseas development partners.
• Be relied upon to own project tracker documents to ensure timely completion of regular daily tasks. Provide feedback to management on areas that need additional focus.
•  Display a solid understanding of department workload and demonstrate ability to prioritize efforts and push when necessary to achieve development calendar milestones.

Technical Skill

• Show an established and reliable competency in footwear development, analysis and troubleshooting with the ability to speak intelligently about footwear development with other product team and company colleagues.
• Measure and document product attributes, perform fittings and investigate construction issues with no supervision.  Ability to fully dissect a shoe to fully understand details about construction that affect decision-making conversations.
• Expected to recommend solutions from moderate to complex level shoe engineering challenges that arise throughout the development process.

Industry Knowledge

• Has obtained 2-3 years of footwear development employment history and established a highly proficient level of technical knowledge of development, engineering and manufacturing processes.
• Demonstrate a thorough understanding of the footwear industry in your ability to recommend relevant and viable solutions to problems, in alignment with generally accepted industry best practices.
• High level of comfort speaking with material suppliers, factory technicians, outside contractors and consultants about shoe development best practices and objectives.

Process & Systems

• In-depth knowledge of company processes with a demonstrated ability to follow and improve those processes.  Understand the limitations of the process and to constantly evaluate for process refinement.
• Show ownership in department systems in your dedication to the timely accomplishment of objectives.  Ability to understand how those systems feed into the greater product team initiatives.

Strategy & Vision

• Be a key contributor to the development of department and brand strategy.  
• Show support to company leadership in abiding by brand guidelines, practices, goals and initiatives and encourage colleagues to follow suit.  
• From a solid foundation of development experience and industry knowledge, show ability to adapt or modify daily decisions and/or priorities to more fully align with broader company objectives.  Show an ability to think strategically in all aspects of your job functions.

Other Responsibilities Include:

• Assists and contributes ideas for product design, construction, materials, compounds and components to enhance functionality, aesthetics, fit and profit margin.
• Generates a technical development package to communicate intended construction and aesthetic details of each project to factory development partners.
• Examines all prototypes to assure all specifications are correct and within product cost target.
• Facilitate the fit and wear testing at appropriate prototype stage.
• Evaluates the feedback and implements revisions.
• Understands cost implications with ability to recommend cost savings and value engineering techniques.
• Assists on production quality issues when necessary.
• Participating in international and domestic travel as required to achieve a high level of product and component development, including visits to manufacturing countries / factories to assist and review commercialization and production on key product(s).
• Accepts accountability to graphic design, production, and sales teams. 

Qualifications:

• Ability to establish and maintain positive working relationships with others. 
• Excellent organizational skills including effective time management, strong self-management and meeting or improving upon deadlines.
• Ability to work under stress from demanding deadlines, customer contact and changing priorities and conditions.
• Familiarity with trends in the outdoor sportswear, footwear, and fitness industries is helpful.
• Applicable technical degree preferred - manufacturing, mechanical, or chemical engineering, product design, biomechanics, etc.
• Knowledge of minimalist shoes and constructions a plus
• A minimum of two years of experience in footwear development is required.

Job Type: Salary exempt, 40 hours per week, Full-time  

• Must be able to regularly commute to the Broomfield office (2-3days per week)
• Pay: $$90,000.00 - $105,000.00  DOE

This range is an estimate, based on potential employee qualifications, operational needs and other considerations permitted by law. The range may vary above and below the stated amounts, as permitted by Colorado Equal Pay Transparency Rule 4.1.2.  The range listed is just one component of Xero’s total compensation package for employees. Other rewards may include annual bonuses, short- and long-term incentives, and equity awards.

Benefits Include:

• Medical, Dental upon employment
• Additional employee funded ancillary benefits, such as: qualified HSA, or FSA, and Voluntary Life / AD&D, Accidental, Critical Care etc. are also available if you choose to participate
• 401k eligible after 3 months of employment
• Xero Shoes provided life insurance
• Employee bonus and incentive plans
• Sick and vacation accrual

Xero Shoes is handling our own recruitment. We will not respond to solicitations from recruiters.

At Rite-Hite, your work makes an impact. As the global leader in loading dock and door equipment, we design and deliver solutions that keep our customers safe, secure, and productive. Here, you'll find innovation, stability, and the chance to grow your career as part of a team that's always looking ahead.

The Enterprise Project Management Office (EPMO) Program/Project Manager for New Product Development (NPD) provides strategic leadership and hands-on orchestration of complex, cross-functional, system-level engineering programs that span hardware, controls, software and manufacturing domains from concept through commercialization. This leader builds and manages integrated program plans across all functions to deliver innovative solutions that meet the highest safety, quality, cost, customer value and overall business impact. The Program/Project Manager fosters collaboration, innovation and learning across functions and drives execution through schedule integrity (capacity planning, critical path), proactively identifies and mitigates risks, ensures manufacturing and supplier readiness, and facilitates governance using Rite-Hite's New Product Development process and the appropriate Waterfall/Agile/Hybrid methods. Additionally, the Program/Project Manager will help evolve and shape Rite-Hite's NPD process to scale appropriately for the various types of NPD projects and business needs while driving consistent adoption through the NPD stakeholder community. The Program/Project Manager integrates systems thinking, data-driven decision-making, and an iterative approach to accelerate value delivery and build a culture of transparency and continuous improvement.

KEY OUTCOMES

• On-time to launch: 90% of NPD stage gate milestones met; 85% of programs launch on or before target dates.
• Quality at launch and customer value: First-pass build yield and early field performance meet or exceed targets; post-launch defect rate/warranty within target thresholds while delivering tangible customer and market value.
• Business case realization: Internal program cost + orders, sales and margin aligned with business case; variance drivers identified with corrective actions.
• Readiness: Manufacturing, supplier, service and go-to-market readiness complete per integrated system-level program plan; no critical "late surprises."

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned:

Strategic Leadership:

Partner with the business unit leadership team to execute prioritized complex, multi-disciplinary New Product Development programs to deliver target safety, quality, cost, customer value and overall business impact.

• Ensure alignment on requirements (VOC), product/feature scope and acceptance criteria.
• Apply systems engineering management principles to ensure integration across mechanical, controls, electrical, and software disciplines.
• Facilitate business and technical trade-offs to protect customer value; escalate issues with data, options and recommendations.
• Act as a connector between strategy and execution, aligning engineering, product, and business roadmaps.
• Provide thought leadership on program management best practices and emerging trends and supporting technologies in the field.
• Support business unit annual capacity planning to help determine next fiscal year roadmaps and strategic plans.
  

Program and Project Management:

Aligned with the business unit strategy and roadmap, build and maintain integrated program plans across Product Management, Engineering, Marketing, Quality, Distribution, Manufacturing, Supply Chain, Applications, Service, IT, HR, Legal/IP and Finance.

• Own the integrated program plan with explicit dependencies, resource loading and a continuously maintained critical path.
• Establish and manage scope/schedule/cost baselines with formal change control.
• Maintain a living schedule risk analysis with scenario planning; create what-if plans and recovery paths.
  

Governance and Standardization:

Adhere to enterprise-wide project management methodologies, frameworks and processes. Ensure consistent application of governance policies, risk management, and quality assurance across all projects and programs.

• Operate within Rite-Hite's New Product Development process; scale the process as appropriate for the scope of each program; prepare and run program reviews (core team, stakeholder updates, stage gates with clear entry/exit criteria), documented decisions and follow-ups.
• Champion and continuously improve Rite-Hite's New Product Development stage gate process across all functions with ongoing training, standard tools/templates, and best practice sharing.
• Blend Waterfall/Agile/Hybrid appropriately across hardware and embedded/software components; ensure traceability from requirements to test/validation.
• Identify and eliminate systemic bottlenecks that limit innovation or cross-functional efficiency.
  

Resource Management:

Lead resource planning and allocation across projects and programs to ensure optimal utilization. Identify and resolve labor, asset, plant, vendor, etc. conflicts and ensure adequate staffing for high-priority projects. Proactively surface cross-program dependencies and resolve conflicts.

Performance Monitoring and Reporting:

Link to established business unit KPIs (e.g., on-time stage gates) and establish program-specific leading indicator KPIs (e.g., critical path health) to monitor program health. Track program budgets, capital/tooling and unit economics; partner with product management and finance on business case gating and post-launch performance. Use data-driven insights to inform decisions and identify opportunities for continuous improvement.

SUPERVISORY RESPONSIBILITIES

Leads without direct authority; fosters a culture of accountability, transparency and continuous improvement.

EDUCATION and/or EXPERIENCE REQUIREMENTS

• Bachelor's degree in Business Administration, Project Management, Information Technology, Engineering, or related field from an accredited 4-year university.
• 5-10 years' experience leading complex new product development and system-level programs for industrial/electro-mechanical products or integrated controls-software offerings from concept through launch, with expertise in critical path, dependency mapping and integrated cross-functional planning.
• 3-5 years' experience in a senior role within an EPMO or similar role with oversight of strategic direction or project management across an organization.
• Demonstrated success in managing cross-functional hardware, software and service programs with manufacturing and supply chain integration in a matrix-based organization.
• Experience operating within a stage-gate or milestone NPD process; familiarity with DFM, FMEA, V&V, pilot builds and commercialization.
• Proven track record delivering on schedule and business case with rigorous risk management and change control.
• Exceptional communication, facilitation and stakeholder alignment skills.
• Strong experience in managing relationships, facilitating discussions and resolving conflicts with senior leadership, business leaders and other key stakeholders, with the ability to influence decision-making and drive alignment across an organization.
• Project Management Professional (PMP) certification.
• Experience in manufacturing and sales/industrial equipment industries.
• Experience with loading dock equipment, industrial doors, safety barriers, industrial fans and other material-handling/in-plant safety equipment.
• Experience with Jama, Jira and Confluence management tools.

What We Offer

At Rite-Hite, we take care of our people - because when you're supported, you can do your best work. Our benefits are designed to support your health, your future and your life outside of work:

• Health & Well-being: Comprehensive medical, dental, and vision coverage, plus life and disability insurance. A robust well-being program with an opportunity to receive an extra day off and more.

• Financial Security: A strong retirement savings program with 401(k), company match, and profit sharing.

• Time for You: Paid holidays, vacation time, and personal/sick days each year.

Join us and build a career where you're supported - at work and beyond.

Rite-Hite is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law.In accordance with VEVRAA, we are committed to providing equal employment opportunities for protected veterans.We are also committed to maintaining a drug-free workplace for the safety of our employees and customers.

Date Posted:

Country:

Location:

Position Role Type:

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

Security Clearance Type:

Security Clearance Status:

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world.

The Digital Products Configuration Management (DPCM), formerly known as Software Configuration Management (SWCM), department, is hiring Senior Digital Product Configuration Management Engineers. The DPCM department provides innovative solutions through automation, continuous improvement, and a skilled workforce providing support for all digital products.

The term 'Digital Product' (DP) refers to, but is not limited to, the following software types and their associated data and documentation: embedded (tactical) software, applications, Built-in Test (BIT) software, reprogramming tools, simulation software, test equipment, configurable logic, Application-Specific Integrated Circuit (ASIC) design, analytical tools used to formally qualify deliverable artifacts, Model Based Systems Engineering (MBSE) system models or related artifacts, Free Open Source Software (FOSS), and Commercial Off-The-Shelf (COTS) software.

Note This position will be filled onsite at the RTX Facility Tucson, AZ.

What You Will Do

• Perform builds and releases of digital products manually and/or certified pipelines
• Facilitate the Digital Change Review Boards (DCRBs)
• Maintain, control, and administer of the Digital Products Development Library (DDL) (formerly known as Software Digital Library (SDL) tools
• Maintain control, traceability, consistency, and security of all configuration items across the digital development lifecycle
• Perform and maintain configuration planning & identification, change management & version control, status accounting, and configuration audits
• Manage digital product development/media libraries
• Document and maintain guidelines and standards for dependency management, build and versioning
• Provide DPCM Tool administration / management control/access to CM relevant tools/applications (i.e. Microsoft Azure DevOps Server (ADS), Git, Gitlab, Github, Jira, BitBucket, Confluence)
• Administer/manage/use DevSecOps tools like Coverity, Artifactory, Jenkins, Nexus, GitLab CI/CD, Bamboo
• Coordination of data transfers, courier support among various environments
• Lead coordination of various digital product releases and interface with functional and program leadership ensuring on-time delivery and configuration management execution in digital development environment/areas

Qualifications You Must Have

• Typically requires BS/BA Degree in Science, Technology Engineering or Mathematics (STEM) a minimum 5 years of prior engineering experience
• Experience with version control and change management/agile planning tools
• DPCM/DevSecOps technology, Information Technology (IT), and/or development/scripting experience
• Experience with Automation shell scripting in Linux, Unix, and Windows
• Ability to obtain and maintain an interim Secret U.S. security clearance is required on day 1. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance

Qualifications We Prefer

• Basic knowledge in Digital Product / Software Configuration Management principles, process, and implementation/execution
• Experience with DP/SW CM tools (Microsoft Azure DevOps Server (ADS) - Git, Bitbucket, Jenkins, and/or Artifactory
• Experience with building software / digital products
• Experience with scripting programming languages (i.e., Perl, shell, batch, Python, Ruby, or YAML)
• Experience with Continuous Improvement, Continuous Integration and Continuous Deployment (CI/CD), GitFlow, and Agile concepts

What We Offer

• Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation
• Relocation Eligibility

Learn More & Apply Now!

• Please consider the following role type definition as you apply for this role
• Onsite Employees who are working in Onsite roles will work onsite. This includes all production and maintenance employees, as they are essential to the development of our products

This position requires security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: : Tucson, AZ

• We Are RTX

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

Product & Business Development Manager — Beauty & Manufacturing

Location: Moonachie, NJ (On-site, 5 days per week)

Overview

We are seeking a dynamic, creative, and strategic Product & Business Development Manager to lead growth and innovation within our beauty and personal care manufacturing operations. This hybrid role combines hands-on product development with strategic business expansion, guiding ideas from concept through commercialization. The ideal candidate has deep insight into beauty market dynamics, strong client relationship skills, and a passion for creating breakthrough products that merge creativity with technical excellence. Must have experience in R&D.

Key Responsibilities

Product Development & Creative Innovation

• Lead concept-to-launch product creation across skincare, body, and hair categories, balancing creativity, technical feasibility, and market demand.
• Develop product briefs and strategies rooted in consumer trends, client objectives, and company capabilities.
• Define and align product positioning, performance benchmarks, and claims, ensuring feasibility and innovation across formulations and packaging.
• Partner with R&D, Regulatory, Operations, and Quality to ensure new product feasibility, compliance, and timely commercialization.
• Track emerging ingredient, texture, packaging, and technology innovations, translating insights into actionable product opportunities.
• Ensure all new products are differentiated and commercially viable, strengthening the company’s innovation leadership.

Market Research & Strategic Business Development

• Identify, prospect, and secure new business opportunities with established and emerging beauty brands.
• Develop and execute strategic sales plans through industry networking, trade shows, and targeted outreach.
• Analyze beauty market performance (including Sephora, Ulta, and medical brands) to identify whitespace opportunities and category gaps.
• Deliver persuasive client presentations and proposals that highlight innovation, capabilities, and unique value propositions.
• Leverage supplier partnerships to access novel raw materials and inspire differentiated concepts.
• Support leadership in strategic planning for expansion, capacity, and process optimization.

Client Partnership & Cross-Functional Collaboration

• Serve as a strategic innovation ambassador to customers, showcasing the company’s insights, technologies, and creative pipeline.
• Act as the face of the company during client meetings, presenting product and technical capabilities with brand-aligned storytelling.
• Collaborate with internal teams (Sales, Operations, R&D, Marketing) to ensure alignment with client expectations and timelines.
• Facilitate the smooth transition of clients from sales to account management to ensure long-term partnership success.
• Champion process improvement and cross-functional collaboration, enhancing speed-to-market and operational efficiency.

Qualifications

Education

Bachelor’s degree in Business, Marketing, Science, or a related field (chemistry or cosmetic science background preferred).

Experience

• 3–5 years of experience in product development, business development, or account management within the beauty or personal care industry.
• Experience in contract manufacturing, B2B development, or formulation-driven businesses preferred.
• Proven success in driving new business and meeting growth targets.

Skills

• Strong communication, presentation, and negotiation abilities.
• Analytical and strategic thinking with strong business acumen.
• Proficiency in CRM tools and digital productivity platforms.
• Highly collaborative, organized, and passionate about beauty innovation and brand building.

Job Title: Product Transformation Coach

Location: Remote

Duration: Long term contract

Company Profile: VLink, founded in 2006, is a leading global provider of software engineering services with next-gen technologies and best-in-class talent. Our Headquarters are in the U.S, and we have offices in 7+ countries from North America-Europe to APAC, with expansion plans in the Middle East. With over 1,000 employees working globally, VLink has helped SMBs, and large enterprises achieve their business goals, and gained the trust of Fortune-250 companies. VLink is ‘Great Place to Work? Certified™' and has been a consistent winner as- Best Places to Work in CT. Trust, collaboration, and accountability are the three elements that are at the core of VLink’s work culture. We value our professionals, providing comprehensive benefits and the opportunity for growth.

Required Skills and Experience:

• Deep understanding of Agile methodologies (Scrum, Kanban, SAFe)
• Proven 3+ coaching team coaching experience
• Proven experience in product management, including product strategy, roadmap development, and market analysis
• Excellent communication and collaboration skills to facilitate cross-functional teamwork
• Strong coaching and mentoring abilities to guide individuals and teams
• Ability to adapt to changing priorities and navigate complex organizational dynamics
• Product Orientation and proven results driven experience.
• 8+ years Product Management Experience
• JIRA experience: Expert level user and admin

Certifications:

• Required: One of Certified Scrum Product Owner (CSPO), Professional Scrum Product Owner (PSPO), SAFe Product Owner/Product Manager (POPM), Certified Product Manager (CPM) or Agile Certified Product Manager and Product Owner(ACPMPO)

Preferred Certifications and Experience:

• Scaled Agile SPC
• Certified Enterprise Coach (CEC) or Certified Scrum Trainer (CST)
• Rally User and Admin experience
• RTC User and Admin experience

Employment Practices:

EEO, ADA, FMLA Compliant

VLink is an equal opportunity employer committed to fostering an inclusive environment where diversity is celebrated. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Employment is contingent upon successful completion of a background check. Applicant information will be handled in accordance with VLink's privacy policy.

Warm Regards,

Satpreet Singh

Job Summary

At BMD Inc., WE ARE 100% EMPLOYEE-OWNED and our people are the drivers of our success. Through collaboration, a shared purpose and a culture of trust and values, everyone contributes. As a Forest Products Sales Manager, you’ll play a pivotal role in shaping the future of our Forest Products division. You’ll lead with purpose—motivating your team and inspiring cross-functional collaboration to achieve sales growth, streamline purchasing and inventory, and create unforgettable experiences for our customers. You’ll thrive on making data-driven decisions, championing positive changes, and guiding your team through complex challenges. Your leadership will help us exceed financial and strategic targets in the engineered wood products, siding, and specialty lumber markets. If you’re passionate about delivering exceptional value for customers and building lasting partnerships within our organization, we’d love to have you on our team.

BMD Employee Owned. Building Partners

Core Leadership Competencies

• Delivering Results: You will set clear performance expectations, use data to evaluate outcomes, take accountability for division performance, and ensure goals are consistently met or exceeded.
• Influencing Change: Will lead transformation initiatives confidently, communicate a compelling vision, and build alignment across teams and departments.
• Navigating Difficult Issues: You will demonstrate sound judgment in complex situations, resolve conflict constructively, and approach challenges with strategic problem-solving.
• Developing People: Will also build a leadership bench strength, cultivate talent, provide coaching and feedback, and support career growth across the organization.

Your Key Responsibilities

• Strategic Leadership & Execution: You’ll take the lead in developing and putting into action strategies that drive sales growth, boost profitability, and support operational excellence. By actively monitoring performance metrics, you’ll be able to adjust your approach as business needs and the market evolve. You’ll have a direct hand in identifying emerging trends, exciting new products, and expansion opportunities within EWP and siding, shaping the division’s future.
• Team Leadership & Talent Development: Your passion for people will shine as you build, mentor, and lead high-performing teams in sales, purchasing, and operations. You’ll coach your team, provide constructive feedback, and support their career development. By fostering a culture of accountability, ongoing improvement, and a customer-first mindset, you’ll help your team reach new heights.
• Customer & Market Engagement: You’ll be the face of our division, building strong relationships with our dealers and product specifiers, which would include architects, contractors, engineers, and designers. You’ll lead engaging customer education initiatives, such as hands-on training workshops, and empower your sales teams to tackle complex customer needs and ensure our products are the perfect fit.
• Supplier & Product Management: You’ll define and execute product and supplier strategies, oversee sourcing, and select vendors who align with our standards. Through thoughtful negotiation and relationship management, you’ll secure the best agreements and lead collaborative initiatives, ensuring our offerings stay competitive and innovative.
• Operational & Financial Management: You’ll take ownership of budgeting to support the company’s financial goals. By implementing smart controls, you’ll help minimize inventory loss and efficiently manage obsolete or damaged goods. Leveraging CRM and forecasting tools, you’ll provide clear pipeline visibility and enhance demand planning accuracy.
• Cross-Functional Collaboration: You’ll work side by side with Accounting, Logistics, Inventory Control, Building Products and other departments, making sure everyone is aligned on service levels and operational execution. You’ll take part in creating bids, support project-based sales, and keep leadership informed on key issues, always ready with thoughtful recommendations and solutions.

Qualifications

• Education: Bachelor’s degree in Business Administration, Marketing, Construction Management, or related field preferred.
• Experience: Minimum 10 years of experience in the Forest Products industry, with a proven track record of leading teams selling EWP and siding products.
• Technical Skills: Proficiency in Microsoft Office (Excel, Word, PowerPoint); experience with distribution ERP systems and ability to learn ASW quickly; CRM proficiency (Salesforce preferred).
• Language & Communication Skills: Strong business writing, public speaking, and presentation skills. Ability to read and interpret blueprints and shop drawings. Skilled in negotiation and persuasive communication.
• Mathematical & Analytical Skills: Ability to calculate and interpret financial and operational metrics such as gross margin, fill rate, error rates, and productivity measures.

If you are passionate about driving change, developing people, and delivering exceptional results, we encourage you to apply and join our dedicated leadership team.

JOB DESCRIPTION

The Customer Service / Tech Support Rep (Tech Products, Bilingual: English/Spanish) - Remote works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)

A NEW CAREER POWERED BY YOU

Are you looking for a work from home career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns World's Best Workplaces, Happiest Employees, and Best Companies for Career Growth awards every year? Then a remote Technical Support Representative position at Concentrix is just the right place for you!

As a remote Customer Service / Tech Support Rep (Tech Products, Bilingual: Eng. / Span.), you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as game-changers. Together, we help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great work from home opportunity that will allow you to reimagine an all-new career journey and develop friends for life at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.

WHAT YOU WILL DO IN THIS ROLE

As a Customer Service / Tech Support Rep (Tech Products, Bilingual: Eng. / Span.) working from home, you will:

• Be the friendly voice of our client, answering questions about products and services while providing world-class customer service, troubleshooting, and technical support
• Provide inbound customer support using a call flow guide in the customer's preferred language
• Resolve technical issues related to hardware, software, and client products
• Track, document, and retrieve information in databases
• Be an amazing problem-solver
• Maintain broad knowledge of client products and/or services, such as: smartphones, tablets, computers, and wearables; Familiarity with iOS and/or MacOS, or comparable technology is preferred
• Deliver expert customer experiences with a smile.

YOUR QUALIFICATIONS

Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service / Tech Support Rep (Tech Products, Bilingual: Eng. / Span.) (Remote) role include:

• The ability to read, write and speak fluently both Spanish and English
• 1+ year of customer service experience
• A high school diploma or GED
• Strong focus on building customer relationships
• Comfortable using and explaining technology
• A quiet, distraction-free environment to work from in your home
• Proficiency in fast-paced multi-tasking with strong problem solving skills
• Eagerness to learn new technologies
• Strong problem-solving skills with the ability to ask probing questions to come to a resolution
• Strong computer navigation skills and PC knowledge
• The availability to work during the Hours of Operation: 8am-1130pm EST Monday-Sunday. Your schedule will change every 3 months and is based on performance. (The better you perform, the better your schedule!)
• A desktop or laptop to complete PC and internet testing; A work computer will be provided
• High Speed internet (no wireless/hotspots or satellite) and a smartphone (10 Mbps upload, 10 Mbps download)
• Must reside in the United States and have a valid U.S. address for residence

WHAT'S IN IT FOR YOU

One of our company's Culture Beliefs says, We champion our people. That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:

• The base salary for this position is $18.31/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.
• DailyPay enrollment option to access pay early, when you want it
• Full time, paid classroom and on the job training
• Lucrative employee referral bonus opportunities
• Health and wellness programs with trained partners to help promote a healthy you
• Mentorship programs that support your rewarding career journey
• Work-from-home convenience
• Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
• Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day and more

REIMAGINE THE BEST VERSION OF YOU!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their employer of choice.

JOB AVAILABILITY:

We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.

Physical and Mental Requirements

The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Employment Opportunity

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

For more information regarding your EEO rights as an applicant, please visit the following websites:

• English
• Spanish

Accommodation

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting . All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE.

Date Posted:

Country:

Location:

Position Role Type:

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

Security Clearance Type:

Security Clearance Status:

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world. 

The Principal Product Engineer will learn the technical aspect of key product in the Andover, MA factory.  The Product Engineer will be product centric technical liaison, focused on driving collaboration across work centers and all disciplines to resolve technical issues, improve efficiencies and optimize overall product yield to ensure high-quality and cost-effective products and systems. You will utilize data analysis, CORE methodologies, and technical understanding to maximize overall product test yield, efficiency, and value.

What You Will Do

• Address major yield and technical issues highlighted by tech leads and factory operation managers.

• Perform data analysis and provide direction for overall product yield and performance improvement.

• Facilitate collaboration across manufacturing work centers and design engineering.

• Empower production test engineer to resolve complex failures through data driven troubleshooting technique.

• Establish technical understanding of the product architecture, subassemblies, and test requirement.

• Partner with test and design engineering team to develop sustaining solution to technical problems with root cause and corrective action identification.  

• Requires direct support of manufacturing test activities and spending a large amount of time directly on the factory floor in support of a highly demanding dynamic environment.

Qualifications You Must Have  

• Requires a Bachelor's degree in Science, Technology, Engineering or Math (STEM) and typically a minimum 8 years of relevant experience

• 4+ years in Production testing/troubleshooting

• The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance

Qualifications We Prefer

• Preferred majors: Electrical Engineering, Computer Science/Engineering Technology

• The ability to interpret and analyzer RF parametric data

• Experience with lean principles in a manufacturing environment

• Current DOD Secret Security Clearance

• Excellent communication skills (written and verbal) and presentation skills

• Good interpersonal skills to manage tasks that bridge operations, production control, engineering, supply chain, and customer relations

• Experience applying technical principles in the manufacturing life cycle

• Experience with Quality Systems and their application

• Shop Floor Management

• Strong engineering aptitude and analytical skills

• Technical problem solving

• Customer and company oriented and driven to meet or exceed expectations

• Ability to work cohesively in a team environment

What We Offer

• Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.

• Relocation assistance is not available

Learn More & Apply Now!

Please consider the following role type definition as you apply for this role.

• Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

How will you make an impact?

Manages through subordinates, the development and maintenance of quality evaluation, control systems and protocols for processing materials into partially finished or finished products for a business unit or corporate. Manages the audits of quality systems for deficiency identification and correction. Manages the overall development of inspection and testing processes, mechanisms and equipment as applied to new or existing products. Direct the design, development and maintenance of quality systems and procedures for processing materials into compute and networking racks for multiple product lines. Key objective for this role is to develop a culture of quality within the organization, drive continuous improvement in quality processes, systems tools, and techniques to improve business results and customer satisfaction. Provide exceptional support to customers, team members, and shareholders.

• Provide input to and support of plant and company safety initiatives

• Provide guidance to support the policies and process with the quality department members to promote the understanding and compliance.

• Establish the short and long-term quality goals for the organization and the team.

• Direct activities to facilitate the interaction between Quality and the other functional operations area, especially test and manufacturing engineering to accelerate improvement.

• Provides early guidance and solution’s concerning quality evaluation, control systems and protocols, e.g., non-compliant situations, customer scalations, requirements, government regulations, accuracy of products.

• Executes all management reports to clients, business unit.

• Collaborates with customer in order of accomplish their requirement’s or for any scalation.

• Development and modification of all quality evaluation and control systems in areas of product responsibility, and in compliance with company policies, customer requirements.

• Direct the development of methods and procedures for inspecting, testing and evaluating the precision and accuracy of products and production equipment.

• Provides guidance to statistical analysis projects to assess the cost of and determine the responsibility for products or materials that do not meet required standards and specifications.

• Directs the auditing process of quality systems for deficiency identification and correction, and delegates to the subordinates the implementation of the corrective action plans and executed in a timely manner.

• Ensures that corrective measures meet acceptable standards, and that documentation is compliant with all Jabil and customer requirements.

• Directs the development of sustainable, repeatable and quantifiable business process improvements. Develops and modifies as necessary and required on the status of quality assurance programs and practices.

• Provide direction and training, as necessary, to a staff of Managers and Quality Assurance Engineers.

• Provides early guidance concerning compliance all site required agency certifications related to product and process quality, not limited to: ISO 9001.

• Establishes up front quality planning for new products to ensure appropriate quality systems and processes required to support the introduction are developed and implemented.

• Exchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil organization.

• Other responsibilities may be assigned from time to time as needed, based on the evolution of the company and the requirements of the department/position.

• May perform other duties and responsibilities as assigned.

How will you get here?

Education and Experience:

• Bachelor’s degree required. Master’s degree preferred in Engineering or Technology disciplines.

• Minimum ten (10) years of experience and required industry experience

• Or a combination of education, experience and/or training.

• Ideally Seven (7) years of experience in high technology manufacturing including 3 plus years in compute and network server/rack industry.

• Must have a proven track record of driving improvements ideally in compute and network server/rack products.

• Experience in defining and changing quality culture in production environment.

• A team builder: develop and lead a cohesive quality team as well as drive cross functional collaboration.

• Successful track record of working in a matrix/collaborative environment.

• Strong background in ISO-9000 or similar ideally with ground up implementation experience.

• Multisite leadership experience would be a plus.

• Excellent verbal and written communication skills.

• Multi-task management.

• Teamwork and collaboration.

• Strong interpersonal skills.