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As the team at Zaxbys expands, we're saving a seat for you!
To our guests, Zaxbys is more than just a place to eat – it’s a place to have fun, spend time with friends, and enjoy great food.
To our team members, Zaxbys is an indescribably great place to work!
Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to guests while maintaining operational standards. You will manage the daily operations of the restaurant ensuring that the team properly follows all processes, policies, and procedures.
Why work at Zax?
- BONUS POTENTIAL (Paid Quarterly): Up to 12% of Annual Earnings
- FREE Meals On Shift & 50% Off Meals Off Shift
- Paid Time Off
- Paid Holidays
- Paid Training
- Early Access to Pay
- Recognition Program
- Employee Referral Program
- Opportunities to Advance
Benefits
- Medical Insurance
- HSA Option Available
- Dental Insurance
- Vision Insurance
- Short-Term Disability
- Long-Term Disability
- Employer Paid Life Insurance
- 401(k) With Employer Match
- 100% match of first 3% contribution + 50% match of next 2% contribution
- Additional eligibility requirements
Duties and Responsibilities
- Complete all training requirements including:
- Zaxbys Assistant Manager Development Plan
- Food Safety Certification and Manager Certification
- Any additional training required by Zax LLC
- Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
- Ensure team members receive proper training including ongoing coaching and development
- Create an effective work schedule following company standards and local laws
- Plan and delegate shift assignments including communicating expectations and adjusting as needed
- Supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals
- Ensure service, product quality, and cleanliness standards are consistently upheld
- Communicate performance concerns to your General Manager
- Assist with performance reviews and mentor and develop team members
- Create and maintain a positive culture and healthy team morale through recognition and leading by example
- Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner
- Ensure processes, policies, and procedures are properly followed throughout daily operations
- Maintain operational standards and ensure compliance with all Zaxby’s Franchising LLC and Zax LLC guidelines, policies, and procedures
- Maintain compliance with federal, state, and local laws and guidelines
- Utilize management tools and keep neat, accurate, and current records
- Other responsibilities
- Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
- Ensure the team works safely and follows all safety guidelines and procedures
- Immediately report all human resources and risk management concerns to your General Manager and District Manager
- Escalate other concerns to your supervisor when appropriate
- All other duties necessary to ensure restaurant operations function properly
Job Qualifications
The following requirements must be met in order to qualify for this position.
- Must be 18 years of age or older
- Must have a valid driver’s license, vehicle insurance, and reliable transportation
- Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
- Ability to work a flexible schedule including days, nights, weekends, and holidays
- Successful completion of background check
- Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
- 1-3 years management experience required
- Restaurant management experience preferred
Capability Requirements
The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.
- Sit, stand, and walk continuously
- Occasionally stoop, bend, crouch, or climb, including the use of ladders
- Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
- Continuous use of hands and wrists for grasping and fine manipulation
- Communicate proficiently through speech, reading, and writing
- Maintain effective audio-visual discrimination and perception to observe and respond to the environment
- Work in an environment that features hot and cold temperature variations and exposure to food allergens
- Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
Oversees guest and associate satisfaction, maintains brand standards.
Ensures all applicable Food and Beverage laws/regulations and safe food handling procedures are enforced and compliant.
Develops and implements business plans for Food and Beverage and Activites.
Meets or exceeds departmental financial goals.
Relocation Plan Available Shift:1st and 2nd Shift, must be available to work weekends and holidays.
Requirements: Valid U.S.
Driver's License for a minimum of one year.
CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the Food and Beverage, culinary, recreation/activates or related professional area.
OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, Recreation/Activities or related major; 2 years experience in the Food and Beverage, culinary, recreation/activities or related professional area.
CORE WORK ACTIVITIES Leading Food and Beverage / Activities Team Manages and supervises all day-to-day operations.
Understands associate positions well enough to perform duties in associates' absence.
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Oversees all culinary, restaurant, beverage and room delivery and activites/recreation operations.
Creates and nurtures an environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
Solicits associate feedback, utilizes an "open door" policy and reviews associate satisfaction results to identify and address associate problems or concerns.
Provides excellent customer service to all guests and associates.
Responds quickly and proactively to associates’ concerns.
Provides a learning atmosphere with a focus on continuous improvement.
Provides proactive coaching and counseling to team members.
Encourages and builds mutual trust, respect, and cooperation among team members.
Ensures and maintains the productivity level of associates.
Develops specific goals and plans to prioritize, organize, and accomplish work.
Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
Sets clear expectations with the associates and department leaders and ensures appropriate rewards are given if expectations are exceeded.
Managing Day-to-Day Operations Utilizes use records to control costs and manage inventory.
Applies knowledge of all applicable laws.
Conducts monthly department meetings.
Maintain controls (e.g., perpetual inventory, food/beverage costs, ordering, stock rotation, etc.) Sets goals and delegates tasks to improve departmental performance.
Monitors progress and leads discussion with staff each period.
Projects supply needs for the departments.
Manages departmental inventories and maintains equipment.
Performs other duties as assigned to meet business needs.
Maximizing Revenues Applies and continually broadens knowledge of offerings with emphasis on current trends.
Schedules staff to forecast and service standards, while maximizing profits.
Assists team in developing lasting customer relationships to retain business and increase growth.
Develops new products and offerings and educates associates.
Manages department controllable expenses to achieve or exceed budgeted goals.
Understands the impact of department's operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
Ensuring Exceptional Customer Service Interacts with guests to obtain feedback on quality and service levels.
Responds to and handles guest problems and complaints effectively.
Empowers associates to provide excellent customer service.
Ensures associates understand service expectations and parameters.
Observes service behaviors of associates and provides feedback to individuals; continuously strives to improve service performance.
Reviews comment cards and guest satisfaction results with associates.
Participates in the development and implementation of corrective action plans.
Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
Ensures all leaders and associates understand the brand's service culture.
Sets service expectations for all guests internally and externally.
Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
Serves as a role model to demonstrate appropriate behaviors.
Conducting Human Resources Activities Participates in interviewing and hiring of team members with the appropriate skills.
Uses all available on the job training tools to train new associates and provide follow-up training as necessary.
Communicates performance expectations in accordance with job descriptions for each position.
Conducts a departmental orientation program for associates to receive the appropriate new hire training to successfully perform their job.
Ensures associates understand Company, Resort and Departmental expectations and parameters.
Ensures associates are cross-trained to support successful daily operations.
Establishes and maintains open, collaborative relationships with associates and ensures associates do the same.
Schedules associates to business demands and tracks associate time and attendance.
Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to policy.
Observes service behaviors of associates and provides feedback to individuals.
Ensures associate recognition is taking place on all shifts.
Solicits associate feedback, utilizes an “open door” policy, and reviews associate satisfaction results to identify and address associate problems or concerns.
Participates in associate progressive discipline procedures.
Reviews associate satisfaction results.
Additional Responsibilities Complies with all corporate accounting procedures.
Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Analyzes information and evaluates results to choose the best solutions and solve problems.
Ensures effective departmental communication and information systems through logs, department meetings and property meetings.
MANAGEMENT COMPETENCIES Leadership Adaptability
- Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to working within new work structures, processes, requirements or cultures.
Communication
- Conveying information and ideas to others in a convincing and engaging manner through a variety of methods.
Integrity: Maintaining and supporting social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles.
Leading Through Vision and Values: Leading through vision and values.
Problem Solving and Decision Making
- Identifying and understanding issues, problems and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
Professional Demeanor
- Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing the company in alignment with our core values.
Managing Execution Building and Contributing to Teams
- Participating as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.
Driving for Results
- Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment of goals; proactively takes action.
Planning and Organizing
- Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.
Building Relationships Coworker Relationships
- Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
Customer Relationships
- Developing and sustaining relationships based on an understanding of customer needs and actions consistent with our core values to always go above and beyond and do the right thing.
Fostering Inclusion: Supporting associates with diverse styles, abilities, motivations, and/or cultural perspectives; leveraging personal differences to achieve objectives; and promoting a work environment where all associates are given the opportunity to contribute.
Generating Talent and Organizational Capability Organizational Capability
- Understanding and leveraging associate talent and capabilities to meet work needs; supporting the attraction, selection, and/or retention of associates in order to achieve department and business objectives.
Talent Management
- Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
Learning and Applying Professional Expertise Business Acumen
- Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
Technical Acumen
- Understanding and utilizing professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific challenges.
Basic Cookery
- Knowledge of procedures and techniques for mixing, thawing, baking, and cooking, measurement tools, recipe execution (expanding and condensing as necessary), and methods for innovative preparation and presentation.
Cleaning the Kitchen
- The ability to properly and safely clean and maintain kitchen floors, walls, and ceilings, including meal wall guards, overhead fans and hoods, and floor drains.
This includes correctly choosing and applying appropriate chemicals and/or products.
This includes knowing the right equipment to use for each job.
Cooking
- Ability to prepare and present meals utilizing culinary principles, standards, techniques and equipment (e.g., grilling, sautéing, broiling, baking, using decorative food displays, following recipes).
Emergency Procedures
- Knowledge of emergency and first aid procedures or policies for contacting Loss Prevention and reporting incidents and accidents immediately.
Food and Beverage Sanitation
- Knowledge of procedures and techniques for kitchen maintenance, cleaning, and use of sanitation systems; use of grease trap; trash compactor(s), Baler operation, dish machines, and other equipment.
Knowledge of techniques for care and cleaning of silver, stainless steel, and dish machines.
Food Handling
- Knowledge of basic food handling policies and procedures, as well as the procedures for assisting cooks in serving or preparing food.
Food Storage and Rotation
- Knowledge of procedures and temperatures for storing and rotating food stock in coolers, refrigerators, freezers, dry storage, etc.
to maintain freshness (“First In, First Out”).
This includes preparing, labeling, dating, rotating, and pulling perishable foods and drinks in accordance with storage guidelines; identifying food products that do not meet company or compliance standards; and knowledge of policies and procedures for discarding food items or products.
Kitchen Maintenance
- Knowledge of general maintenance procedures and standards of cleanliness for the food storage and preparation areas.
Kitchen Tools and Equipment
- The ability to use and store kitchen tools (e.g., cutting tools, knives, tongs, slicers, spatulas) and ability to use kitchen equipment (e.g., grills, ovens, steam tables, deep fryers, kettles) properly and safely.
Supply Storage
- Knowledge of proper storage procedures for cookware, flatware, and supplies.
Bar
- Knowledge of general bar operations including local and state liquor regulations; liquor, beer, and wine brands; inventory management for bar operations; preparation and presentation of drinks; management of banquet bar operations; knowledge of Training in Intervention Procedures in the Service of Alcohol or equivalent programs to ensure fluency in safe service of alcohol.
Event Planning
- The ability to connect with customers, detail events, upsell products and services, manage multiple customers at a given time, be detailed orientated, understand and have a working knowledge of catering and event management systems.
Event Services
- Have a working knowledge of standards and procedures for proper meeting room and table set-ups, various meeting room and table configurations and the set-up of staging and dance flooring.
Event Technology
- Have a working knowledge of audio, video, projection, conferencing, lighting, computer and internet equipment in order to set-up, operate, maintain, and troubleshoot equipment for events.
Food Production and Presentation
- Knowledge of techniques and equipment for preparing and presenting food products (both plant and animal) for consumption, including storage/handling techniques and sanitation standards.
Willingness to adhere to internal company standards.
General Event Management
- The ability to have a working knowledge, understanding of polices, procedures and standards of the event management department to include, event planning, event operations and event technology for different types of events.
Bar Concepts
- Promotion of beer, wine, and spirits to drive awareness and sales; marketing restaurant and bar concepts and events; knowledge of industry trends in food, beverage, and design to maintain competitive.
Dining
- Knowledge of procedures and techniques for seating guests; menu content and creation; POS system; taking dining and room service orders; room service delivery, etiquette, safety, and security; amenity process and delivery; Food and Beverage service standards, service cart setup.
Finance/Accounting
- Knowledge and understanding of financial knowledge, controls, inventory, costs, expenses, and all cash handling procedures and policies.
Food and Beverage Inventory
- Knowledge of procedures and techniques for food storage and rotation, quality assurance audit requirements, merchandising food products, inventory and supply storage, and shift production.
Food and Beverage Marketing
- Knowledge of local and internal marketing efforts to drive revenue.
Develops and executes marketing plans using relevant information as appropriate such as feedback gathered from customers.
Food and Beverage Sanitation
- Knowledge of procedures and techniques for kitchen maintenance, cleaning, and use of sanitation systems; use of grease trap; trash compactor(s), Baler operation, dish machines, and other equipment.
Knowledge of techniques for care and cleaning of silver, stainless steel, and dish machines.
Restaurant/Event Room Operations
- Knowledge of procedures for managing restaurant room set-up, management of host/hostess station, maintenance of fine silver, setting tables, break down of room, management of coat check, management of staff/associates, creation of checklists, audits, LSOPs, and maintenance of a high quality dining environment (music, lighting, temperature), as well as opening and closing.
Retail Management
- Knowledge of general shop keeping guidelines for creating displays, tracking inventory, and purchasing.
CPR and First Aid
- The ability to identify and apply basic first aid treatment to injured persons until they can be taken for medical care (e.g., bandaging cuts, applying pressure to bleeding wounds, and soothing burns).
This includes knowledge of CPR and first aid procedures and supplies (e.g., bandages, ointments).
Fitness Equipment
- The ability to use, demonstrate, and maintain fitness equipment, including weight training and cardio machines and core/stability training equipment.
This includes knowing the purpose of each machine, the muscle groups it targets, how to use it safely, and understanding machine settings and their associated function.
Fitness Instruction
- The ability to provide instruction on fitness to groups or individuals, including leading fitness classes (e.g., aerobics, spinning, strength training), instructing on proper warm up and stretching techniques, demonstrating exercises to meet specific needs, and identifying when someone should not exercise (e.g., they have identified a medical condition on the Health Questionnaire or they are showing signs of distress while exercising).
This also includes applicable training certifications.
Generating Enthusiasm
- The ability to convey energy and enthusiasm for recreation activities and to share that enthusiasm and excitement with other employees and guests.
Group Activity Planning
- The ability to identify, create, and/or develop unique and creative activities that are enjoyable and safe for guests.
This includes knowledge of activities that are appropriate and interesting for different target groups (e.g., children of various ages, older adults, males, females) and at a variety of activity levels.
Payment Process
- Knowledge of policies and procedures involved in processing different types of sales transactions and payment methods, including credit cards, personal checks, traveler checks, coupons, gift certificates/cards, or store credit strategies.
Recreation/Fitness Center Services
- Knowledge of fundamentals related to fitness and recreation on land and in water.
Revenue Management
- Knowledge of total hotel revenue management concepts, processes and strategies (including sales cycles and trends, account management, pricing, and inventory management).
Basic Competencies
- Fundamental competencies required for accomplishing basic work activities.
Basic Computer Skills
- Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
Mathematical Reasoning
- Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
Oral Comprehension
- Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.
Reading Comprehension
- Demonstrates understanding of written sentences and paragraphs in work-related documents.
Writing
- Communicates effectively in writing as appropriate for the needs of the audience.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
POSITION PURPOSE:
We are seeking a skilled and passionate individual to join our kitchen team as a Line Cook. The ideal candidate will have experience working in a fast-paced restaurant environment and possess strong culinary skills. This role requires attention to detail, the ability to work efficiently multi-tasking, and a commitment to maintaining high standards of food quality and presentation.
ESSENTIAL FUNCTIONS AND DUTIES:
- Prepare and cook menu items in accordance with recipes and established standards, ensuring consistency in taste and presentation.
- Set up and stock workstations with necessary ingredients and cooking equipment, following food safety and sanitation guidelines.
- Coordinate with the kitchen team to prioritize orders and ensure timely preparation and presentation of dishes to guests.
- Monitor inventory levels and notify supervisors of any shortages or discrepancies, assisting with inventory management as needed.
- Maintain cleanliness and organization of the kitchen, including proper storage of food items, cleaning surfaces, and disposing of waste.
- Follow proper food handling procedures to minimize the risk of contamination and ensure food safety at all times.
- Collaborate with kitchen staff to develop and refine recipes, as well as contribute ideas for menu improvements or seasonal specials.
- Adhere to all health and safety regulations, including proper handling of kitchen equipment and adherence to temperature control guidelines.
- Assist with receiving and inspecting deliveries of food and supplies, ensuring quality and freshness upon arrival.
- Support a positive and productive work environment by communicating effectively with coworkers and demonstrating teamwork and cooperation.
KNOWLEDGE, EXPERIENCE AND SKILLS
- 2+ years of experience as a line cook or in a similar role, preferably in a high-volume restaurant or food service establishment.
- Culinary training or degree from a recognized culinary school or institution preferred.
- Strong knowledge of cooking techniques, culinary fundamentals, and food preparation methods.
- Ability to work efficiently and in a fast-paced environment, while maintaining attention to detail and quality.
- Familiarity with kitchen equipment and utensils, as well as the ability to operate them safely and effectively.
- Excellent organizational skills and the ability to prioritize tasks to meet deadlines and guest satisfaction.
- Flexibility to work a variety of shifts, including evenings, weekends, and holidays as required.
- Commitment to cleanliness and sanitation standards, with a focus on maintaining a hygienic work environment.
- Positive attitude, strong work ethic, and willingness to learn and grow as a culinary professional.
PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION:
- Ability to stand for extended periods and work in a fast-paced environment.
- Endurance to withstand long hours of standing, walking, and repetitive motions.
- Lift and carry heavy objects, such as boxes of ingredients or pots/pans, weighing up to 50 pounds.
- Coordination to handle kitchen equipment, knives, and utensils safely and effectively.
- Flexibility to bend, stoop, reach, and perform tasks at various heights within the kitchen workspace.
- Ability to work in close proximity to others and collaborate effectively with team members during service.
- Adherence to proper lifting techniques and ergonomics to prevent strain or injury while performing job duties.
INTENT AND FUNCTION OF JOB DESCRIPTIONS
All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer.
Cipriani is an equal opportunity employer.
Starting Pay: $14.00 / hour
As the team at Zaxbys expands, we're saving a seat for you!
To our guests, Zaxbys is more than just a place to eat its a place to have fun, spend time with friends, and experience great food.
To our team members, Zaxby's is an indescribably great place to work!
Cooks are directly responsible for creating great guest experiences by consistently serving quality food in a timely manner.You will receive and stock inventory, prepare, cook, and assemble orders, keep the kitchen clean and organized, and maintain food safety and quality standards by following standard operating procedures.
Why work at Zax?
- FREE Meals On Shift & 50% Off Meals Off Shift
- Flexible Schedule
- Early Access to Pay
- Paid Training
- Opportunities to Advance
Part-Time Benefits
- Recognition Program
- Employee Referral Program
- 401(k) With Employer Match (additional eligibility requirements)
Additional Full-Time Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Short-Term Disability
- Long-Term Disability
- Employer Paid Life Insurance
Duties and Responsibilities
The individual in this position is expected to engage in the following work-related activities:
- Complete all training requirements including:
- Zaxbys Back of House Development Plan
- Hands-on stations training
- Any additional training required by Zax LLC
- Provide friendly, enthusiastic service for all guests
- Maintain awareness of current promotions
- Enthusiastically represent the Zaxbys brand
- Assist with guest service and front of house operations
- Prepare menu items according to company standards and in a safe and sanitary manner
- Ensure food and beverages are handled according to safety regulations and guidelines
- Safely operate food preparation and cooking equipment
- Maintain product levels in assigned stations in order to be prepared for immediate needs
- Prepare and cook food items according to company standards
- Accurately assemble and package guest orders
- Maintain a clean and safe working environment
- Keep work areas clean and organized
- Maintain equipment and inform management of maintenance needs
- Assist with inventory and storage management
- Receive and stock incoming inventory deliveries
- Hold and store food items following food safety guidelines
- Inform management when inventory is needed
- Clean and organize storage areas
- Other responsibilities
- Complete all tasks with a sense of urgency, in a timely manner
- Work safely and follow all safety guidelines and procedures
- Other duties as assigned
Job Qualifications
The following requirements must be met in order to qualify for this position.
- Must be 16 years of age or older
- Available to work 9 to 28 hours per week
Capability Requirements
The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.
- Sit, stand, and walk continuously
- Occasionally stoop, bend, crouch, or climb, including the use of ladders
- Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
- Continuous use of hands and wrists for grasping and fine manipulation
- Communicate proficiently through speech, reading, and writing
- Maintain effective audio-visual perception and judgement to observe and respond to the environment
- Work in an environment that features hot and cold temperature variations and exposure to food allergens
- Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
Required
Preferred
Job Industries
- Other
The PM Sous Chef as the primary Leadership role for the kitchen operations including dinner service. It is the PM Sous Chef’s responsibility to create a 5-Star culinary experience and atmosphere for every guest, every meal, and every day focusing on quality, execution, and consistency.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Day-to-day management of dinner service and production, including managing product utilization for targeted food cost and managing work schedule of culinary and ware washing staff for appropriate labor cost
Manage the menu matrix of all breakfast, lunch for the week to yield best product, variety of guest experience and most efficient production
Assist in menu development, testing, training and implementation
Works with Dining Room Management team to achieve smooth, effective service periods. Educate Wait Staff in menu knowledge and service knowledge
Scheduling Culinary and Stewarding Teams for full coverage of operations and control of labor costs. All tracking and reporting of daily, weekly and monthly costs
Track and report all daily, weekly and monthly labor and food costs
All ordering/purveyor relationships and control of food and operating costs
May act as the Blackberry Mountain Culinary representative at outside events
Coaches counsels and reviews PM cooks and stewards with assistance of Executive Chef
Contact for all maintenance issues for kitchen
Maintain a professional atmosphere in the kitchen at all times
Communication with other departments to assure seamless hotel operations
Participates in weekly Managers Meeting when Executive Sous Chef is unable to attend
Relays information to staff in weekly kitchen staff meeting
Must comply with all company policies and procedures.
To perform the essential functions of this position regular and consistent attendance is required.
Must be able to work well with other Team Members, Managers and interact with our guests.
SUPERVISORY RESPONSIBILITIES
PM line cooks and stewarding staff
EDUCATION and/or EXPERIENCE
Culinary degree from an accredited institution and 2-3 years’ experience directly in the restaurant or hotel food and beverage field or 4-5 years’ experience in the above areas
High school diploma or equivalent
LANGUAGE SKILLS
Excellent verbal and written communication skills are essential
Must be able to communicate effectively with guests, managers and team members
Must be able to coach team members to improve performance and focus
MATHEMATICAL SKILLS
Strong analytical and problem solving skills imperative
Must be able to understand and interpret basic financial statements and reports with an eye toward improving performance
Understanding of overall P & L required with specific focus on food and beverage cost management
REASONING ABILITY
Must be able to exercise judgment and make decisions based on job knowledge and awareness of company goals
PHYSICAL DEMANDS
Requires long hours of work, heavy lifting and many hours of standing, exposure to hot pans and sharp knives.
Must be able to safely operate a company vehicle or golf cart
Must be able to lift up to 50 lbs.
WORK ENVIRONMENT
Professional kitchen
May be asked to work outside in all weather conditions
5,200 acres of Blackberry Mountain property
Blackberry Mountain, a Relais & Châteaux property, continues a legacy of world-renowned hospitality and unwavering dedication and appreciation for the land. Our team on the Mountain embodies a rich and diverse range of experience, knowledge and expertise. Every day on the Mountain, Southern hospitality meets outdoor lifestyle in an unparalleled hospitality and guest experience.
A career at Blackberry means being surrounded by a welcoming and supportive team who strive each day toward common goals: legendary hospitality, memorable experiences and generational sustainability.
From ensuring our guests have a memorable stay to providing renowned cuisine, Blackberry provides career-defining opportunities, a comprehensive benefits program, and the tools to explore and grow your career. Some of our benefits include travel perks and property benefits, tuition reimbursement, paid time off with additional paid holidays, health insurance and flexible spending accounts, 401k match with profit share and training and education.
Blackberry Mountain is an Equal Opportunity Employer.
Overview of Responsibilities
As a Meat/Seafood Clerk at Sprouts Farmers Market, you will be working in one of the most popular departments in our store! As a Meat/Seafood Clerk you are responsible for providing a high level of customer service, practicing safe food handling procedures and a high level of product knowledge and preparation techniques. A hands on position, the Meat/Seafood Clerk receives, stores, and grinds meats; unloads and transports fresh, cured, and boxed meats and poultry from delivery truck; counts and weighs incoming articles and compares results against an invoice; and examines meats in storage and rotates meats to avoid aging. A Meat/Seafood Clerk provides a high level of prompt and friendly customer service; assists customers with questions, and special orders and needs, while maintaining a positive, customer focused work environment. The Meat/Seafood Clerk has knowledge of weekly ad items; gives customers direction of product location throughout the store, and is able to perform and follow our Clean as You Go and Fresh at 4 Programs. This position requires adhering to all procedural guidelines set by the Meat/Seafood Department. If youre someone who thrives in a fast pace environment then we want to hear from you!
#li-dni
Qualifications
To be a Meat/Seafood Clerk at Sprouts Farmers Market you must:
- Be at least 18 years of age, and have a high school diploma or equivalent and have a basic knowledge of math, weights and measures.
- Be dependable and reliable and perform other related duties as assigned.
- Have and show an outgoing and friendly behavior; a positive attitude and the ability to interact with our customers.
- Have the ability to work a flexible schedule that changes as the business changes including nights, weekends and holidays.
- Have good communication skills; and the ability to take direction and participate in a team environment
- Perform general housekeeping in the department; clean and sanitize work area (including tables, floor, walls, cases, cooler, freezer, etc.).
- Adhere to all safety, health, weights and measures regulations, and company recipes
- Must be capable of standing for up to 4 hour continuously, and a total of 8 hours per shift is a must; will walk up to 2 miles per 8 hours.
- Be able to work inside a temperature controlled area, and perform general housekeeping in the department; clean and sanitize work area (including tables, floor, walls, cases, cooler, freezer, etc.).
- Possess good vision is required for using sharp knives, band saw, grinder, sausage maker, box cutter, wrapping machine and tenderizer.
- Be able to lift/carry products horizontally/vertically between 25 to 90 lbs., from 4 to 60, a distance up to 10 feet for 20 hours.
- Be able to use a pallet jack to move pallets horizontally up to 500 lbs., requiring a force of up to 85 lbs., a distance up to 100 feet for up to 5 hours.
- Be able to horizontally move racks of products weighing up to 70 lbs., requiring a force up to 25 lbs., for a distance up to 50 feet for up to 10 hours.
- Be able to move tables weighing up to 70 lbs., requiring a force greater than 35 lbs., a distance up to 2 feet for up to 1 hour.
Benefits
In addition to a rewarding career, Sprouts offers a comprehensive program to help support you and your family. These programs include:
- Competitive pay
- Sick time plan that you can use to support you or your immediate families health
- Opportunities for career growth
- 15% discount for you and one other family member in your household on all purchases made at Sprouts
- Flexible schedules
- Employee Assistance Program (EAP)
Eligibility requirements may apply for the following benefits:
- 401(K) Retirement savings plan with a generous company match
- Affordable benefit coverage, including medical, dental vision
- Paid parental leave for both mothers and fathers
- Pre-tax Flexible Spending Accounts for healthcare and dependent care
- Company paid life insurance and short-term disability coverage
Why Sprouts
Grow with us!
If you have a passion for inspiring people and a flair for fresh food, consider applying for a job at Sprouts! With a focus on customer service, our neighborhood grocery stores offer high-quality, farm fresh produce, natural meats, plenty of scoop-your-own bulk goods and much more in a fun, friendly, old-fashioned farmers market setting. Come grow your career in healthy living with a fast-paced, rapidly growing company and teams that pride themselves on empowering others along their journey.
Required qualifications:
- 18 years or older
- Legally authorized to work in the United States
Starting Pay: $14.00 / hour
As the team at Zaxbys expands, we're saving a seat for you!
To our guests, Zaxbys is more than just a place to eat its a place to have fun, spend time with friends, and enjoy great food.
To our team members, Zaxbys is an indescribably great place to work!
Cooks are directly responsible for creating great guest experiences by consistently serving quality food in a timely manner.You will receive and stock inventory, prepare, cook, and assemble orders, keep the kitchen clean and organized, and maintain food safety and quality standards by following standard operating procedures.
Why work at Zax?
- FREE Meals On Shift & 50% Off Meals Off Shift
- Flexible Schedule
- Early Access to Pay
- Paid Training
- Opportunities to Advance
Benefits
- Recognition Program
- Employee Referral Program
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Short-Term Disability
- Long-Term Disability
- Employer Paid Life Insurance
- 401(k) With Employer Match (additional eligibility requirements)
Duties and Responsibilities
The individual in this position is expected to engage in the following work-related activities:
- Complete all training requirements including:
- Zaxbys Back of House Development Plan
- Hands-on stations training
- Any additional training required by Zax LLC
- Provide friendly, enthusiastic service for all guests
- Maintain awareness of current promotions
- Enthusiastically represent the Zaxbys brand
- Assist with guest service and front of house operations
- Prepare menu items according to company standards and in a safe and sanitary manner
- Ensure food and beverages are handled according to safety regulations and guidelines
- Safely operate food preparation and cooking equipment
- Maintain product levels in assigned stations in order to be prepared for immediate needs
- Prepare and cook food items according to company standards
- Accurately assemble and package guest orders
- Maintain a clean and safe working environment
- Keep work areas clean and organized
- Maintain equipment and inform management of maintenance needs
- Assist with inventory and storage management
- Receive and stock incoming inventory deliveries
- Hold and store food items following food safety guidelines
- Inform management when inventory is needed
- Clean and organize storage areas
- Other responsibilities
- Complete all tasks with a sense of urgency, in a timely manner
- Work safely and follow all safety guidelines and procedures
- Other duties as assigned
Job Qualifications
The following requirements must be met in order to qualify for this position.
- Must be 16 years of age or older
- Ability to work 32 to 40 hours per week
Capability Requirements
The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.
- Sit, stand, and walk continuously
- Occasionally stoop, bend, crouch, or climb, including the use of ladders
- Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
- Continuous use of hands and wrists for grasping and fine manipulation
- Communicate proficiently through speech, reading, and writing
- Maintain effective audio-visual perception and judgement to observe and respond to the environment
- Work in an environment that features hot and cold temperature variations and exposure to food allergens
- Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
Required
Preferred
Job Industries
- Other
Job Introduction
The Dairy Clerk is responsible for keeping all store dairy and frozen cases stocked and clean during business hours. They are required to assist customers as needed while maintaining a friendly, energetic demeanor. This position requires adhering to all procedural guidelines set by the Dairy department.
Overview of Responsibilities
- Ensures cleanliness of dairy cases, storage area, and work area for safety. This includes the cleaning of shelves and products, keeping floors free of liquid spills or water, removing hazardous debris from the floor, and sweeping
- Stocks dairy cases. This includes the presentation of product, facing, filling, and organization of all product items as set by the Dairy Department schematics as well as ensuring tag and pricing accuracy
- Examines the rotation of all dairy products paying particular attention to expired stock and discarding outdated or spoiled items
- Responds positively to customers inquiries and assists customers with purchases, information, and product selection; requires selling and cross selling of products
- Receives, inspects, and logs products for accuracy of shipment, temperature, and quality
- Monitors the point of purchase signs. Ensures a variety of recipe cards, product coupons, promotional material, and information on complimentary foods
- Requires operating and using equipment such as knives, scales, wrappers, compactors, garbage disposals, pallet jacks, and hand trucks
- Uses knowledge of scales and weight measures to accurately weigh and label products
- Sustains a high level of product knowledge and product preparation
- Walks department regularly to ensure an organized, sanitary, and overall clean appearance at all times
- Other duties as assigned
#li-dni
Qualifications
- High school diploma or equivalency degree
- Preferred 1 2 years grocery retail experience in Dairy department processes and procedures
- Must maintain the highest level of customer service at all times
- Must be able to support and contribute to team goals
- Must have basic knowledge of math, weights, and measures
- Ability to work varied hours/days as business dictates
The physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this position or that a team member encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Requires vertically/horizontally transferring boxes/crates weighing between 40-60 lbs., from 5 to 72 or from 62 to 9, for a distance up to 10 feet for between 6-50 hours without mechanical assistance
- Must use a pallet jack to move product between 500-1000 lbs., requiring a force amid 25-50 lbs., for a distance between 15-50 feet for between 5-50 hours
- Upper body forces up to 10 lbs. for up to 1 hour are required
- Coupling forces between 50-60 lbs. for up to 10 hours are required
- Must use a 2 step stool to access shelves for up to 1 step per 8 hours
- Must repetitively bend/squat to access a point 5 inches from the floor for up to 30 hours
- Requires standing continuously for up to 4 hours continuously, for a total of 8 hours per shift
- Will work inside controlled temperatures, as well as coolers/freezers
- Vision is required to order, stock and inventory all dairy products
- Walking up to 3 miles per 8 hours is expected
Benefits
In addition to a rewarding career, Sprouts offers a comprehensive program to help support you and your family. These programs include:
- Competitive pay
- Sick time plan that you can use to support you or your immediate families health
- Opportunities for career growth
- 15% discount for you and one other family member in your household on all purchases made at Sprouts
- Flexible schedules
- Employee Assistance Program (EAP)
Eligibility requirements may apply for the following benefits:
- 401(K) Retirement savings plan with a generous company match
- Affordable benefit coverage, including medical, dental vision
- Paid parental leave for both mothers and fathers
- Pre-tax Flexible Spending Accounts for healthcare and dependent care
- Company paid life insurance and short-term disability coverage
Why Sprouts
Grow with us!
If you have a passion for inspiring people and a flair for fresh food, consider applying for a job at Sprouts! With a focus on customer service, our neighborhood grocery stores offer high-quality, farm fresh produce, natural meats, plenty of scoop-your-own bulk goods and much more in a fun, friendly, old-fashioned farmers market setting. Come grow your career in healthy living with a fast-paced, rapidly growing company and teams that pride themselves on empowering others along their journey.
Required qualifications:
- 16 years or older
- Legally authorized to work in the United States
Overview of Responsibilities
At Sprouts Farmers Market, our Bakery Clerks work in one of the most popular departments in the store. Who doesnt want a hot chocolate chip cookie every so often? As a Bakery Clerk, you will assist the Bakery Manager in preparing, baking, packaging, pricing, and merchandising items such as cakes, pies, rolls, muffins, breads, and other baked goods. You will simultaneously answer questions for our customers while ensuring the cleanliness of bakery aisles, storage areas, and work area for safety. This includes the cleaning of shelves and products, keeping floors free of spills, removing hazardous debris from floor, and sweeping. As a Bakery Clerk, you will maintain clean, safe, and sanitary bakery area and equipment. You will stock, fill, face, and ensure pricing accuracy while examining the rotation of all bakery products and discarding outdated or spoiled items. You will receive, inspect, and log products for accuracy of shipment, temperature, and quality. Our Bakery Department products are second to none. From presentation, to tagging and pricing accuracy, we demand a high level of production and presentation to deliver an outstanding experience for our valued customers. If youre someone who thrives in a fast paced environment then we want to hear from you.
#li-dni
Qualifications
To be a Bakery Clerk at Sprouts Farmers Market you must:
- Be at least 18 years of age with a High school diploma or equivalent; with 1-2 years Bakery experience; or an acceptable combination of education and experience.
- Be dependable and reliable having the ability to work flexible schedule that changes; including night, weekends, and holidays.
- Have and show an outgoing and friendly behavior, have a positive attitude and the ability to interact with our customers.
- Have good communication skills; and the ability to take direction and participate in a team environment
- Be able to answer phones and take special orders
- Perform general housekeeping in the department; clean and sanitize work area (including tables, floor, walls, cases, cooler, freezer, etc.).
- Be able to operate and use knives, scales, wrappers, compactors, garbage disposals, pallet jacks, and hand trucks as needed. Uses knowledge of scales and weight measures to accurately weigh and label products.
- Be able to stand for up to 3 hours continuously, for a total of 8 hours per shift. This role also requires vertically transferring trays up to 5 lbs., from 7 to 64 for up to 10 hours, and vertically/horizontally transferring items up to 40 lbs., from 5 to 36, for a distance up to 36 feet for up to 10 hours without mechanical assistance.
- Adhere to all safety, health, and Weights and Measures regulations, while achieving and maintaining a Food Handlers permit.
Benefits
In addition to a rewarding career, Sprouts offers a comprehensive program to help support you and your family. These programs include:
- Competitive pay
- Sick time plan that you can use to support you or your immediate families health
- Opportunities for career growth
- 15% discount for you and one other family member in your household on all purchases made at Sprouts
- Flexible schedules
- Employee Assistance Program (EAP)
Eligibility requirements may apply for the following benefits:
- 401(K) Retirement savings plan with a generous company match
- Affordable benefit coverage, including medical, dental vision
- Paid parental leave for both mothers and fathers
- Pre-tax Flexible Spending Accounts for healthcare and dependent care
- Company paid life insurance and short-term disability coverage
Why Sprouts
Grow with us!
If you have a passion for inspiring people and a flair for fresh food, consider applying for a job at Sprouts! With a focus on customer service, our neighborhood grocery stores offer high-quality, farm fresh produce, natural meats, plenty of scoop-your-own bulk goods and much more in a fun, friendly, old-fashioned farmers market setting. Come grow your career in healthy living with a fast-paced, rapidly growing company and teams that pride themselves on empowering others along their journey.
Required qualifications:
- 18 years or older
- Legally authorized to work in the United States
As the team at Zaxbys expands, we're saving a seat for you!
To our guests, Zaxbys is more than just a place to eat its a place to have fun, spend time with friends, and enjoy great food.
To our team members, Zaxbys is an indescribably great place to work!
Cashiers are the first point of contact for our guests and are directly responsible for delivering a great experience. You will take and enter orders, handle payments, keep the dining room and other guest areas clean, and provide excellent service to our guests.
Why work at Zax?
- FREE Meals On Shift & 50% Off Meals Off Shift
- Flexible Schedule
- Early Access to Pay
- Paid Training
- Opportunities to Advance
Part-Time Benefits
- Recognition Program
- Employee Referral Program
- 401(k) With Employer Match (additional eligibility requirements)
Additional Full-Time Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Short-Term Disability
- Long-Term Disability
- Employer Paid Life Insurance
Duties and Responsibilities
The individual in this position is expected to engage in the following work-related activities which may occur inside or outside the restaurant:
- Complete all training requirements including:
- Zaxbys Front of House Development Plan
- Hands-on stations training
- Any additional training required by Zax LLC
- Provide friendly, enthusiastic service for all guests
- Promptly greet guests as they enter and thank them as they leave
- Maintain awareness of current promotions
- Explain menu items, answer questions, and suggest additional items
- Enthusiastically represent the Zaxbys brand
- Accurately complete orders and guest transactions
- Enter guest orders accurately into the point of sale system
- Accept payments, operate cash registers, and maintain receipts
- Handle cash payments, count and verify tills, and record totals appropriately
- Maintain a clean, safe, welcoming environment
- Clean and maintain guest areas including dining room, counters, bathrooms, and building exterior
- Maintain equipment and inform management of maintenance needs
- Stock paper goods, condiments, serveware, and beverages
- Keep work areas clean and organized
- Prepare menu items according to company standards and in a safe and sanitary manner
- Prepare beverages, sauces, produce, and other items
- Ensure food and beverages are handled according to safety regulations and guidelines
- Accurately complete, package, and present guest orders
- Assist with kitchen and back of house tasks as assigned
- Other responsibilities
- Complete all tasks with a sense of urgency, in a timely manner
- Work safely and follow all safety guidelines and procedures
- Other duties as assigned
Job Qualifications
The following requirements must be met in order to qualify for this position.
- Must be 16 years of age or older
- Available to work 9 to 28 hours per week
Capability Requirements
The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.
- Sit, stand, and walk continuously
- Occasionally stoop, bend, crouch, or climb, including the use of ladders
- Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
- Continuous use of hands and wrists for grasping and fine manipulation
- Communicate proficiently through speech, reading, and writing
- Maintain effective audio-visual perception and judgement to observe and respond to the environment
- Work in an indoor or outdoor environment that features hot and cold temperature variations and exposure to food and outdoor allergens
- Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
Required
Preferred
Job Industries
- Other