Proper Voltage Jobs in Usa

Job Summary

Under the direction of the Lead Automotive Account Manager - West Coast, the SOCAL Automotive Sales Engineer is responsible for maintaining current customer relationships and identifying areas for potential growth with established and new customers in the electric vehicle market. The primary role will be serving as the key account manager for a major electric vehicle company with responsibility for several smaller accounts. The role is responsible for being the main point of contact for communication regarding product selections and opportunity generation. This position is based primarily in the SOCAL area, with travel to the West Coast region as required. This individual will work with a cross-functional team, including sales, project management, product management, and engineering, to achieve success. This will be achieved while maintaining HellermannTyton's Quality and EHS certifications by supporting all corporate policies, procedures, work instructions, and required documentation.

Essential Functions:

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• Serve as the key account manager for SOCAL automotive vehicle customers.
  
  
• Coordinate and align domestically and globally for relevant opportunities as required.
  
  
• Expand HellermannTyton's position in low-voltage, high-voltage vehicle electrification systems as well as fluid routing opportunities.
  
  
• Uncover opportunities in standard, platform-based, and custom products
  
  
• Attend and lead selected customer-facing meetings to drive opportunities to specify HellermannTyton's products.
  
  
• Support overall business direction as set by automotive sales and marketing leadership with vetted information and strategic clarity to ensure key activities are moving forward.
  
  
• Work with customer engineering teams to assess standard plastic fasteners/clips for wiring harnesses and fluid routings, offer substitutions, and deliver new, improved offerings.
  
  
• Use understanding of technical drawings, documents, and automotive testing requirements to convert information into recommendations and next steps to achieve the specification.
  
  
• Understand and have full knowledge of OEM specifications for standard parts and leverage that to gain market share.
  
  
• Follow and improve process flows to enable efficient multi-stakeholder direction and understanding of key actions and commitments.
  
  
• Manage customers current and upcoming platforms and develop sales plans in line with customers goals
  
  
• Maintain familiarity with competitors' products and identify opportunities
  
  
• Effectively communicate status, actions, milestones, and activities to key stakeholders.
  
  

Other Functions:

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• Ability to discern opportunities and roadblocks to the goals of a project and drive results for increased sales.
  
  

Qualifications (skills, knowledge, experience)

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• BS from an accredited four-year college or university, engineering discipline preferred, or equivalent experience in lieu of degree
  
  
• Excellent knowledge of the Microsoft Office Suite.
  
  
• 5+ years of professional experience demonstrating mechanical and engineering aptitude, along with successful key customer responsibility
  
  
• Automotive Industry Experience required
  
  
• Knowledge of plastic fasteners is preferred
  
  
• Must have a valid driver's license, acceptable driving record, and adequate insurance
  
  
• Minimal travel involved
  
  

By applying for a position with HellermannTyton, you understand that should you be made an offer, it will be contingent on your undergoing and successfully completing a background check through the use of our 3rd party supplier. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, criminal check, driving history, and drug test. You will be notified during the hiring process of which checks are required by the position.

HellermannTyton Corporation is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Power the data centers, hospitals, and other mission-critical facilities of tomorrow-designing both rugged rental products and stationary generator-set packages that keep them online. As an Electrical Project Engineer, you'll work in a unique manufacturing and dealer environment, leveraging expert-level AutoCAD and Inventor skills to craft low- and medium-voltage AC layouts, DC controls, and the logic that ties multiple gensets into advanced paralleling switchgear and smart control panels. Juggle multiple high-impact projects, troubleshoot in the test cell, and serve as the go-to authority for production teams and customers alike-making an outsized impact alongside a collaborative squad of engineers, sales pros, and suppliers.

• Produce comprehensive wiring schematics, conduit schedules, and panel layouts in AutoCAD and Inventor for diesel and natural gas gensets, ensuring every reference, layer, and legend is unambiguous.

• Size and specify breakers, relays, PLC/HMI hardware, and interface circuits that integrate seamlessly with low to medium-voltage paralleling switchgear and DC control systems.

• Audit project drawings, vendor prints, and specifications against UL, NFPA 70/110, ISO, and customer standards; log variances and close them before release.

• Diagnose elusive startup, commissioning, and controls problems for technicians through root-cause-based recommendations that feed back into design libraries to improve the product.

• Translate application questions into concise recommendations and solutions and document in formal engineering notes.

• Maintain production continuity
  • Follow standard protocols and proven design protocols to ensure consistent high-quality products that meet or exceed customer requirements.
• Manage the submittal dossier
  • Assemble, index, and track all drawings, studies, and data sheets through the approval cycle; document every revision for full traceability.
• Leverage Caterpillar engineering resources
  • Retrieve and interpret factory application guides, PID data, and software updates; ensure the latest revisions are embedded in each project.
• Enable precise estimating
  • Deliver dimensioned one-lines, BOMs, and labor take-offs to the Sales team so quotes reflect real scope, margin, and risk.
• Design for the exceptional case
  • Apply first-principles analysis to bespoke components or control sequences required by unique site conditions or regulatory environments.
• Control the critical path
  • Use tools and milestone checklists to keep engineering actions on time, document slippage causes, and propose corrective actions proactively.
• Adapt as requirements evolve
  • When priorities shift, re-baseline drawings, calculations, designs, and priorities so the entire team works from a single source of truth.

If precision, thorough documentation, and methodical problem-solving are how you create value, this role will let you practice your craft at a high level of electrical engineering discipline.

Education & Experience

• B.S. in Electrical Engineering (preferred) - or at least ten years of hands-on experience in the engine-driven power-generation industry or a closely related technology field with design engineering experience for 5+ years.
• Military veterans are strongly encouraged to apply.

Technical Expertise

• Proficiency with Caterpillar toolsets (CAT ET, CAT Monitoring Software, SIS Web, TMI, EDDC) is highly desirable.
• Working knowledge of diesel- and natural-gas generator sets is preferred; familiarity with lithium-ion energy-storage systems is a plus.
• Thorough understanding of relevant codes and standards-NFPA 70/110, NEC, NEMA, UL, IEEE.
• Expert-level 2D drafting in AutoCAD; 3D modeling experience required (Inventor preferred, or comparable platforms accepted).
• Exposure to generator paralleling switchgear, remote-fuel supply, and remote-cooling systems is preferred.

Other Requirements

• Valid driver's license with a clean record (no more than two minor violations in the last three years and no major violations in the last five years). A motor vehicle driving record check will be conducted for the final candidate.

Altorfer Inc. offers an industry leading compensation and benefit package:

* Health, Dental, Vision, Disability, and Life Insurance
* 401(k)
* Paid Holidays
* Paid Parental Leave and Funeral Leave
* Paid Time Off: Prorated 80 hours of PTO + 1 Floating Holiday
* Education Assistance
* Personal Tool Insurance, and Safety Equipment Reimbursement
* Voluntary Benefits: Supplemental Insurance, Accident, Critical and Hospital Indemnity Insurance, Legal Assistance and Identity & Fraud Protection

Salary Range: $60K to $120K annually

Work is normally performed both indoors and outdoors with moderate noise conditions. Limited exposure to all weather conditions is associated with this position. Physical requirements may include speaking, listening, writing, typing, reaching, pushing, pulling, lifting, carrying, sitting for extended periods, and managing stress. Occasionally required to walk or stand for short durations on manufacturing floors or job sites. Job hazards may include tripping, slipping, falling, jobsite hazards, hand injuries, driving related hazards, equipment movement, overexertion due to stress and fatigue. Required to follow all safety protocols and wear appropriate personal protective equipment depending on the environment or location. The noise level in the work environment is usually moderate to high. The noise level in the office environment is usually moderate to low. Must be flexible to work varying schedules and hours as needed. Occasional travel may be required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why Work for Altorfer?

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third-generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the "A-Team" and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family-valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.

About Diversified:

Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.

What to Expect:

At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.

As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.

IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

How You'll Contribute:

The AV Installation and Support Services Technician is responsible for the installation, termination, testing, troubleshooting, and maintenance of low-voltage cabling systems, including voice, data, and video.

Assigned to Client and works full time from onsite location responsible for Installation and then maintaining the system after installation. Will conduct Preventive Maintenance and will assist with Service Tickets as needed. Will work with REMOTE support to troubleshoot Service Tickets as required.

This role ensures all work complies with industry standards and client requirements, with a focus on quality, safety, and efficiency. Technician will work onsite and will be responsible for preventive maintenance of the systems and will work with remote service technicians to address service tickets as needed.

What You'll Do:

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• Install, terminate, and test copper and fiber optic cabling for voice, data, and video systems.
  
  
• Interpret blueprints, floor plans, and wiring diagrams to determine cabling requirements and optimal routing.
  
  
• Perform troubleshooting and repairs on structured cabling systems and related hardware.
  
  
• Ensure all installations comply with relevant standards.
  
  
• Document all work performed, including test results and as-built drawings using BlueBeam.
  
  
• Collaborate with project managers, engineers, and other trades to ensure successful project completion.
  
  
• Maintain tools, equipment, and a safe, organized work environment.
  
  
• Provide technical support and guidance as needed.
  
  
• Participate in ongoing training to stay current with industry best practices and standards.
  
  
• Oversee all on-site activity on the active project job site and address any issues necessary to achieve quality and timeline standards
  
  
• Oversee all field operations and report progress, status and issues.
  
  
• Supervises the physical installation of a wide variety of technology into a wide variety of locations
  
  
• Maintains all quality control on jobsite, checking all work from subcontractors and union trades. Managing any discrepancies in our standards
  
  
• Able to read and understand functional design drawings and cable riser diagrams
  
  
• Able to complete assignments in accordance with or better than established task durations as well as estimate task durations to meet assigned deadlines. Provides daily feedback to Manager
  
  
• Able to build and wire custom panels from engineering drawings
  
  
• Advanced Fiber optic cable handling, installation termination and testing
  
  
• Responsible for tracking and maintaining toolkits, job material boxes, company vehicles and materials inventories. Keep clean, orderly and well documented
  
  
• Responsible for tracking and maintaining their personal licenses, certifications and qualifications. (Some states have specific requirements in this area)
  
  
• Maintain daily record of time worked on specific projects for timesheet entry. Maintain an activity log and a personnel log for skills to report on recommended improvements.
  
  
• Conduct routine Preventative Maintenance and logs as required.
  
  
• Work with Remote support for service tickets that require escalation.
  
  

Complexity:

This level of technician will be responsible for performing tasks on clients' jobsites with no supervision. This position is responsible for the coordination with clients, contractors and subcontractors. This position will be the key and only field technician in many situations and will be responsible for delegating work, working with remote support, and communicating with key stakeholders on behalf of the company. Requires maintaining quality control on all field work. This position requires the highest level of technical and people skills along with great communication skills.

Decision Making Authority:

This position is often alone on the job sites and requires making good judgement about decisions that need to be made. In general, the service manager, project manager and supervisor are available to answer questions, but this position is very independent and will be looked upon to make many onsite decisions on behalf of the service manager and company. This position requires good diplomacy in working with our clients and other key stakeholders on the job sites.

Physical Working Environment:

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• Work is performed in commercial, industrial, and construction environments.
  
  
• May require working in confined spaces, on ladders, lifts, or at heights.
  
  
• Must be able to lift and carry up to 50 lbs.
  
  
• Exposure to varying weather conditions and construction site hazards.
  
  

Physical Demands:

The physical demands described here are representative of those that may be met by an employee. The employee may be exposed to construction site conditions on a regular basis.

Employee will be responsible for their safety while on job sites and comply with all safety regulations in place by the client and Diversified. Use of PPE could be required on job sites. The employee can typically spend at least 60% of their time on their feet and be required to be mobile around the client site. The employee must have the ability to occasionally climb ladders, use stairs and lift and/or move materials up to 50 pounds in construction areas.

The individual is regularly required to use keyboards, test equipment and controls required for installation projects. Specific vision abilities required for this job include close vision, distance vision, peripheral vision and depth vision. When not on construction sites, the employee will experience normal office conditions and be required to use office equipment such as computers, peripherals, etc.

Travel:

Travel by car and occasional airplane trips are required. Employee must possess a valid driver's license in their state of residence. Employee must possess a valid Passport for entry onto client site. Employee will be required to use their own vehicle and will be reimbursed for mileage at the current corporate rate. Occasional travel by airplane for out-of-town projects is required.

Safety:

Maintain and wear appropriate PPE as the job and tasks require it.

Ensure hazards are addressed and rectified in a timely manner.

What You'll Bring:

Education & Certifications:

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• High school diploma or equivalent required.
  
  

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• Must possess the E06 Limited Energy Systems License
  
  

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• OSHA 30 Certificate required
  
  
• Must have a valid US Passport.
  
  
• Must have a valid driver's license and adhere to our insurance requirements
  
  

Required Skills/Qualifications:

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• Minimum 2 years of experience in low-voltage or structured cabling installation.
  
  
• Possess advanced AV installation skills
  
  
• Familiarity with a wide range of audio, video and networking equipment
  
  
• Proficient in the use of cable testers, hand tools, and power tools.
  
  
• Ability to read and interpret technical documents and blueprints.
  
  
• Must have knowledge of the following programs: Teams, Outlook, Excel, OneNote, BlueBeam/Adobe Reader
  
  
• Willingness to travel to job sites as required.
  
  
• Excellent troubleshooting and problem-solving skills.
  
  
• Strong communication and teamwork abilities.
  
  
• Good verbal communication skills and good customer service skills
  
  
• Ability to diagnose, troubleshoot and resolve technical problems
  
  
• Able to work indoors/outdoors, standing, sitting and ladder use. Able to lift 50lbs.
  
  

Preferred Skills/Qualifications:

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• Experience with Service Now preferred.
  
  
• Experience with Software House preferred.
  
  

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• AVIXA CTS Certification is preferred.
  
  

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• AVIXA CTS-I Certification is highly encouraged
  
  

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• Installer (Level 1 or 2), Technician, or equivalent structured cabling certification preferred.
  
  
• Additional certifications from recognized structured cabling governing bodies are a plus.
  
  

Other relevant certifications may be required or preferred based on the technology focus of the position

What We Offer:

Along with competitive compensation, you will be eligible for the following benefits:

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• Multiple medical plan options to suit your family's needs
  
  
• Dental (including orthodontic coverage) and vision plans
  
  
• Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)
  
  
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  
  
• 401k with Employer Match
  
  
• Paid Time Off and Paid Holidays
  
  
• Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services
  
  
• Commuter Benefits
  
  
• And much more
  
  

To learn more about becoming part of the Diversified team, visit us at our career siteor email us at .

Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.

If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.

Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

Insight Global is currently hiring a Telecommunications BIM Project Manager for a large client headquartered in the Fredericksburg, VA area. This role will be direct hire with a flexible salary range based on experience and qualifications and will require about 75% onsite work in the Chesterfield area. This client is growing rapidly in the data center space and is looking for a Telecommunications BIM Project Manager who can own the digital planning, coordination, and constructability of telecom infrastructure projects—using BIM/VDC tools to make sure what’s designed can actually be built in the field.

Required Skills & Experience

• 5+ years BIM/VDC experience supporting construction projects (mission critical preferred)

• Strong hands‑on knowledge of Division 27/28 low‑voltage systems, including structured cabling infrastructure (fiber and copper, pathways, and trays), access control device layouts and cabling pathways, CCTV camera layouts and pathway coordination, and fire alarm coordination (devices, pathways, and sleeves) as defined by contract scope

• Proficiency with: Autodesk Revit, Navisworks Manage, ACC / BIM 360 (Docs + Model Coordination + Issues)

• Able to interpret architectural/MEP drawings, specifications, and low-voltage schedules

• Strong coordination, communication, and organization skill

Electrical Engineering Manager

Ground Systems - Autonomous flight

Salary: Flexible +equity

Location: San Francisco (generous relocation package available)

The Role - Electrical Engineering Manager

This technical leader will guide and grow these teams as well as be able to own parts of the design directly as the team scales. You and your teams will be responsible for architecting and developing custom Printed Circuit Board Assemblies (PCBAs), integrated sensing and RF solutions

Responsibilities - Electrical Engineering Manager

• Be the electrical engineering technical leader for ground systems design including low voltage electronics and PCBA development, power electronics and RF systems
• Build your teams by hiring and coaching world class engineers
• Design and validate to safety and certification standards
• Liaise with other technical leaders both within and outside of the Ground Systems Hardware
• Leverage your technical leadership experience in hardware design
• Establish best practices, standards, and design and release review processes

Experience and skillset - Electrical Engineering Manager

• 8+ years of demonstrated experience with electronics designs and system integration
• 2+ year leading a technical engineering team, and direct hiring management experience
• Working with products across various stages of development, from prototype - production
• Ability to operate in ambiguous and fast paced environments
• Experience in either Low voltage digital circuit design and/or power electronics design
• You’re hands-on with hardware; you know your way around tools

All successful Electrical Engineering Managers will be contacted within 2 days of application

Basic Function:

Primary function of the Laboratory Manager is to effectively manage the Marshall Technology Center. This is accomplished through management skills, interpretation of industry standards, development of test equipment and procedures, and communication with cross-functional teams.

Principle Duties and Responsibilities:

• Preparing yearly budget and management plan
• Setting variable efficiency improvement targets
• Developing and managing the execution of action plans to achieve targets
• Managing variable cost within established budget
• Preparing bi-weekly work progress
• Hiring and maintaining qualified staff and workforce
• Providing a safe working environment
• Implementing and maintaining a high standard for quality and service level
• Maintaining equipment
• Preparing capital expenditure proposal
• Regularly meet with customers and customer representative visiting the facility.

Knowledge/Skills/Abilities:

• The ability to effectively communicate, both verbally and in writing
• The ability to accurately scope out length and difficulty of tasks and projects; organize work into logical process steps; use time effectively; and establish priorities.
• The ability to work as an individual or as a team
• Demonstrates sound technical skills and attention to detail
• Attention to ensure own safety and the safety of others
• Demonstrates a commitment to consistently complete tasks on time; persists in the face of obstacles; results oriented
• The ability to gather specific information to understand issues and use good problem-solving techniques
• Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services
• Able to speak concisely and articulately; asks open-ended questions.
• .NET programming experience is desired.
• LabView, SharePoint, PowerApps, and workflow experience are a plus.

Qualifications

• Bachelor of Science degree in Engineering or equivalent, Electrical or Mechanical Engineering preferred.
• Some formal laboratory training preferred.
• Experience in electrical testing field or in a related area is a plus.
• PC literate; experience with Microsoft Word© and Excel© office software;
• SharePoint and workflow experience is a plus.

Work Environment/Physical Demands:

• Requires visual and mental attention to details with regards to working around cutting equipment, hot surfaces and materials, high voltage test equipment and accurate recording of results.

Other

Work involves possible exposure to lethal high voltages in electrical test areas, requiring the use of automatic and manual grounding protection.

Required Skills & Experience

• 5+ years BIM/VDC experience supporting construction projects (mission critical preferred)

• Strong hands‑on knowledge of Division 27/28 low‑voltage systems, including structured cabling infrastructure (fiber and copper, pathways, and trays), access control device layouts and cabling pathways, CCTV camera layouts and pathway coordination, and fire alarm coordination (devices, pathways, and sleeves) as defined by contract scope

• Proficiency with: Autodesk Revit, Navisworks Manage, ACC / BIM 360 (Docs + Model Coordination + Issues)

• Able to interpret architectural/MEP drawings, specifications, and low-voltage schedules

• Strong coordination, communication, and organization skill

Nice to Have Skills & Experience

• Data center experience: IDF/MDF rooms, overhead pathways, rack layouts, and equipment spaces

• Strong understanding of installation best practices (tray fill, routing, supports, sleeve planning)

• Experience developing field-ready details for seismic bracing and overhead supports (region dependent)

• Familiarity with BICSI methodologies and structured cabling standards, NFPA concepts related to fire alarm coordination (as applicable), and tools such as Bluebeam, AutoCAD, or BIM automation platforms like Dynamo

Job Description

Our client is looking for a BIM Project Manager to oversee BIM/VDC execution for their Division 27 and Division 28 scope on data center projects. This individual will lead the BIM process from design‑assist through installation and closeout, driving coordination with the general contractor and trade partners, producing constructible drawings, and ensuring models align with field conditions, project schedules, and installation methodologies.

Job Type: Full-time, direct placement opportunity

Schedule: On-site/hybrid - Travel as required

Salary Range: $150,000-$180,000

Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Quotations & Technical Support

Full-Time

Locations:

Sterling, IL 61081, USA -OR-

Baraboo, WI 53913, USA

Description

We currently have an opening for a Quotations and Technical Support Specialist, come grow with us! This position is located in Sterling, IL or Baraboo, WI.

Responsibilities include, but not limited to:

• Managing accounts and pricing structures.
• Quotation and Price Management.
• Manage and Develop Quotations for customers.
• Collaborate with distributors and end users in structuring pricing.
• Institute and manage price increases.

Project Negotiation

• Work closely with Quotations and Regional Sales Managers to maximize margins while focusing on corporate goals.
• Cultivate strong relationships with all Distributors, Customers, Representatives and OEMs.
• Facilitate communication between HPS Engineering and the customer when needed.
• Support the development of regional target accounts and key customers.
• Collaboration in executing sales strategies that maximize margins and bookings.

Technical Support

• Develop a full understanding of all HPS products, how they are manufactured, the applications they are used in, and how to troubleshoot any potential issues.
• Serve as the first point of contact for all calls from the field.
• Configure part numbers based on customer’s application requirements.
• Provide technical information that cannot be found on the nameplate or in the installation guide.
• Guide technicians through electrical schematics and the wiring of any HPS part number.
• Provide troubleshooting for scenarios where the customer is having issues in the field – wrong voltage, no voltage, etc.
• Support Customer Service on filing FPRs, RMAs, and CARs.
• Collaboration with other Sales Functions.

Customer Service Support

• Provide complete order packets for custom products and projects.
• Provide support and training on catalog parts, custom products, and interpreting customer specifications.
• Offer technical support to customers as needed.
• Act as liaison between Customer Service and customers as needed.

Marketing Support

• Work together to establish market pricing and institute price
• increases.
• Provide market feedback on HPS competitors, pricing, lead time, products, etc.
• Assistance with customer training on new product launches.
• Provide feedback and support on system upgrades.
• Provide support and communication on all PODs and CODs.

National Sales Support

• Assist with the creation, implementation, and support of all sales plans.
• Identify and escalate any customer activities that may affect overall sales objectives.

Do you qualify? We are seeking:

Diploma or Degree in Electrical, Technical or relevant field required.

Excellent communication and interpersonal skills, with the ability to effectively interact with cross-functional teams and external stakeholders.

Ability to thrive in a fast-paced environment and adapt to changing priorities.

Strong analytical and problem-solving skills.

Demonstrated computer skills and proficiency in Microsoft Office applications.

Ability to meet deadlines.

Ability to work independently and as a team member.

Strong attention to detail.

NOTE: We encourage applications from all qualified candidates. We have a great record of accommodating persons with disabilities.

Contact our People & Culture team if you need accommodation at any stage of the application process or want more information on our accommodation policies.

Some of the benefits of working with us:

We are Great Place to Work Certified! Our people work hard for us—so we make sure our benefits work hard for them. Our equitable pay, benefits, and practices prioritize security, health, and well-being while sharing in our business success through variable pay programs and our Employee Stock Ownership Program.

Benefits:

• Company 401K
• Dental care
• Disability insurance
• Employee assistance program
• Employee stock purchase plan
• Medical, Health Savings Plan, Health Reimbursement account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision care
• We are committed to sustainable business practices and offer opportunities for our employees to support the communities where we live and work.

Education Preferred

Associate's degree or better.

Bachelor's degree or better.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.