Assistant Fulfillment Manager

JOB DESCRIPTION

Job Title: Multi-Family Assistant Fulfillment Manager

Reports to: Fulfillment & Warehouse Manager

Department: Fulfillment

FLSA: Non-Exempt Status: Full-time

Summary

The Multi-Family Assistant Fulfillment Manager is responsible for customer service, generating quotes, order, and invoice processing, picking, and packing products for shipping, preparing shipping labels, unloading freight as needed and verifying inventory received. Some interaction with customers is required. This position requires customer service skills, a team mentality, and a high degree of accuracy.

Essential Job Duties and responsibilities:

• Maintain a safe and clean work environment
• Follow all safety policies and procedures.
• Keep work area clean and organized to include racks, shelves, and bins.
• Fulfill orders by pulling materials, packing boxes, palletizing, and preparing shipments, and printing bills of lading and shipping labels.
• Complete accurate paperwork for shipping and invoicing.
• Track shipments for customers.
• Unload and count inbound shipments.
• Assist customers over the phone or by email.
• Assist manager with inventory management.
• Fill in for manager in his absence.
• Perform other related duties as requested by management

Manage warehouse functions:

• Oversee quality control and safety measures, securing premises daily, in absence of the Warehouse Manager.
• Supervise staff that are picking and shipping products, ensure picking and packing accuracy and efficiency. This will comprise of assisting with interviewing, hiring, reviews, and discipline.

Qualifications:

• Must be at least 18 years old
• Valid driver’s license, safe/good driving record
• Forklift operation experience is required
• Must possess visual acuity to read shipping documents and labeling.
• High school diploma or equivalent is preferred.
• 2 years of warehouse experience preferred
• Familiarity in building/construction industry is preferred.
• Proficient with computer systems and Microsoft Office
• Good communication, organizational, time management skills; attention to detail
• Must be able to read, write and speak in English
• Must have reliable transportation to work
• Excellent attendance: capable of working overtime and weekends as needed

Physical Requirements:

• Must be able to lift, push and pull up to seventy (70) pounds.
• Must be able to stand, lift, and bend for up to ten (10) hours or more per day.
• Willing and able to work in a partially air-conditioned warehouse environment.

Pay Rate:

• Pay rate is $27.00/hour