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At Danbury, you don’t just clock in at a job. You walk in the door to a work family who wants to make the day count. We truly believe our employees and residents are a family that comes together to enjoy the good things in life, including one another. When our employees feel special, so do our residents. That’s the Danbury Difference. Must be 18 years or older.

We are currently seeking applicants for Licensed Practical Nurse (LPN) positions. Danbury does not require employees to be vaccinated. The pay rate for this position starts at $26.00.

Openings:

• PT 6p-6a

Some Shifts have a $3/hr Shift Differential!

We offer a great FULL TIME benefits and perks package! 

• Company Paid Benefits:
  • Short Term Disability (Guardian)-for employee only, benefit percentage 60% of salary!
  • Long Term Disability (Guardian)-for employee only, benefit percentage 60% of salary!
  • Life and AD&D (Guardian)
  • Health Advocate (Employee Assistance Program)-for Employee, Spouse, Dependents, Parents, and Parents in Law.
    • Examples that are available for help: Emotional Support-Stress, Realtionships, Addictions, Mental Illness, Anger, Loss, Depression, Time Management.
    • Work and Life Balance Specialists
• Employee Optional Benefits:
  • Medical (BCBS)-for Employee, Spouse, and/or Dependents.
    • HSA (Health Savings Account) is optional if Medical is selected. Great tax benefit!
  • Dental (Guardian)-for Employee, Spouse, and/or Dependents.
  • Vision (Guardian VSP)-for Employee, Spouse, and/or Dependents.
  • Additional Voluntary Life (Guardian)-for Employee, Spouse, and/or Dependents.
  • Additional Voluntary AD&D (Guardian)
  • Critical Illness (Guardian)-for Employee, Spouse, and/or Dependents.
  • Hospital Indemnity (Guardian)-for Employee, Spouse, and/or Dependents.
  • Accident (Guardian)
  • Metlife Legal (Legal Shield)-for Employee, Spouse, and/or Dependents.
    • Assistance with Adoption, Lawyers, Wills and Trusts and much more!
    • No waiting periods, no claim forms, no deductibles! 
  • Metlife Pet Insurance
    • Wide range of coverages for your fur babies!
      • All dog and cat breeds are covered.
  • Identity Theft (All State)
  • 401(k) with Matching (TransAmerica)
  • Tuition Reimbursement
• Perks:
  • Vacation from 90th Day of Employment
  • Worked Holidays Paid @ Double Time!
  • On Demand Pay Option
• Bonuses:  
  • Employee Referral Bonus Opportunities
  • Shift Pick Up Bonuses
  • Training Bonuses
   

We offer a great PART TIME perks package too! 

• Perks:
  • Worked Holidays Paid @ Double Time!
  • On Demand Pay Option
  • Opportunity for Advancement within the Company!
• Benefits:
  • 401(k) with Matching (TransAmerica)
• Bonuses:  
  • Employee Referral Bonus Opportunities
  • Shift Pick Up Bonuses
  • Training Bonuses
   

What do you do as an LPN at Danbury?

• Our Licensed Practical Nurses provide direct nursing care to residents, prepare and administer medications, perform routine charting and documentation duties, and perform other duties necessary to ensure that our residents’ total regimens of care are maintained.

What experience or skills do you need to be a Licensed Practical Nurse at Danbury?

• We are looking for applicants who are licensed by the State of Ohio.
• Experience in a nursing capacity in a senior living setting is helpful, but not required.
• We are seeking Licensed Practical Nurses (LPNs) who are outstanding in their profession and would work well with our team.

If you’re a Licensed Practical Nurse (LPN) and want to make our residents’ days better then apply now for immediate consideration!

Danbury Senior Living provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

If you have a passion for helping others… If it is your calling to make someone’s day better… If you want to build meaningful relationships with those you work with… Then it’s time for you to join the Danbury family! Our residents and team members can’t wait to meet you. We are looking for new team members who care like we do. We care for our residents, our co-workers, our families, our vendors… We Care. That’s the Danbury Difference.

We are currently seeking a LPN for our community. 

Check with the hiring manager for up to date shifts available.

We offer a great FULL TIME benefits and perks package! 

• Company Paid Benefits:
  • Short Term Disability (Guardian)-for employee only, benefit percentage 60% of salary!
  • Long Term Disability (Guardian)-for employee only, benefit percentage 60% of salary!
  • Life and AD&D (Guardian)
  • Health Advocate (Employee Assistance Program)-for Employee, Spouse, Dependents, Parents, and Parents in Law.
    • Examples that are available for help: Emotional Support-Stress, Realtionships, Addictions, Mental Illness, Anger, Loss, Depression, Time Management.
    • Work and Life Balance Specialists
• Employee Optional Benefits:
  • Medical (BCBS)-for Employee, Spouse, and/or Dependents.
    • HSA (Health Savings Account) is optional if Medical is selected. Great tax benefit!
  • Dental (Guardian)-for Employee, Spouse, and/or Dependents.
  • Vision (Guardian VSP)-for Employee, Spouse, and/or Dependents.
  • Additional Voluntary Life (Guardian)-for Employee, Spouse, and/or Dependents.
  • Additional Voluntary AD&D (Guardian)
  • Critical Illness (Guardian)-for Employee, Spouse, and/or Dependents.
  • Hospital Indemnity (Guardian)-for Employee, Spouse, and/or Dependents.
  • Accident (Guardian)
  • Metlife Legal (Legal Shield)-for Employee, Spouse, and/or Dependents.
    • Assistance with Adoption, Lawyers, Wills and Trusts and much more!
    • No waiting periods, no claim forms, no deductibles! 
  • Metlife Pet Insurance
    • Wide range of coverages for your fur babies!
      • All dog and cat breeds are covered.
  • Identity Theft (All State)
  • 401(k) with Matching (TransAmerica)
  • Tuition Reimbursement
• Perks:
  • Vacation from 90th Day of Employment
  • Worked Holidays Paid @ Double Time!
  • On Demand Pay Option
• Bonuses:
  • Resident Referral Bonus Opportunities
  • Employee Referral Bonus Opportunities
  • Shift Pick Up Bonuses
  • Training Bonuses

We offer a great PART TIME perks package too! 

• Perks:
  • Worked Holidays Paid @ Double Time!
  • On Demand Pay Option
  • Opportunity for Advancement within the Company!
• Benefits:
  • 401(k) with Matching (TransAmerica)
• Bonuses:
  • Resident Referral Bonus Opportunities
  • Employee Referral Bonus Opportunities
  • Shift Pick Up Bonuses
  • Training Bonuses

NEW Graduates Welcome!

Our LPN responsibilities include: 

• Our Licensed Practical Nurses provide direct nursing care to residents, prepare and administer medications, perform routine charting and documentation duties, and perform other duties necessary to ensure that our residents’ total regimens of care are maintained.  

The experience and/or skills required for this position are: 

• We are looking for applicants who are licensed by the State of Ohio. 

• Experience in a nursing capacity in a senior living setting is helpful, but not required. 

• We are seeking Licensed Practical Nurses (LPNs) who are outstanding in their profession and would work well with our team.  

If you’re ready to make a difference in the lives of our residents and our teams, apply now. 

Danbury does not require employees to be vaccinated. 

Danbury Senior Living provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Vi is recognized as a Great Place to Work and one of Glassdoor's 100 Best Companies to work for. Learn from the best and accelerate your career with Vi.

What We Offer:

• Competitive pay
• Exceptional benefits
• Generous Paid Time Off - start accruing on day one
• 401k with company match
• Paid maternity and paternity benefits
• Award-winning training and development
• Tuition Reimbursement
• Luxury work environment
• Meaningful and rewarding work

Vi at Bentley Village is located at 2315 Leisure Lane, Naples, FL 34110

Clinical Reimbursement Manager - MDS RN

Full-Time Onsite Position 

Collaborates with the DON, Clinical Reimbursement Specialist (where applicable) and various disciplines to complete the Minimum Data Set (MDS), Resident Assessment Instrument (RAI), and all associated processes. With guidance and oversight from the DON, the CRM ensures completion of the assessment within the timeframe as mandated by federal regulations and company policies. The CRM also manages the overall process and tracking of all Medicare/Managed Care/Medicaid case mix documents in order to ensure appropriate and optimal reimbursement for services provided within the Care Center. Responsibilities also include assisting with the coordination of the resident care planning processes. Performs other duties as assigned. This is a safety sensitive position.

Principal Accountabilities / Essential Job Functions:

• Reviews the clinical records, MD progress notes, therapy and nursing documentation in order to capture all care and services for optimal reimbursement.
• Ensures that participants in the assessment process complete an accurate and comprehensive assessment and collaborates with the Clinical Reimbursement Specialist (where applicable)or DON to address concerns.
• Tracks Medicare/Managed Care beneficiaries to determine continued and appropriate Medicare eligibility and benefit period by determining skilled level of need.
• Performs concurrent and ongoing MDS review to ensure appropriate PDPM category is achieved through the capture of appropriate clinical information.
• Manages the coordination of ICD-10 coding for Medicare and Managed Care billing.
• Directs the interdisciplinary team process to communicate opportunities to ensure capturing of all care, services, and diagnosis.
• Coordinates with rehabilitation services Program Director, Corporate Director of Clinical Reimbursement and Central Billing Office as needed to communicate case mix data required for accurate claim billing at month end.
• Reviews additional document requests by local Medicare Administrative Contractors, insurance carriers or auditors to ensure appropriate documentation is submitted timely for review.

• Encourages staff to report changes in the resident's status and involves the DON in addressing concerns.
• Confirms that residents and their families are actively involved in the information sharing and decision-making process.
• Completes resident assessment protocol documents within scope of practice.
• Assists with the completion of the resident care plan and the care plan conferences per requirements as requested by the DON.
• Provides resident and family education as needed.
• Identifies and reports deviations from safe practice to the DON. Adheres to policies and guidelines of regulatory agencies (i.e. OSHA, CMS).
• Manages emergency situations based on the Company’s safety and disaster policies.
• Communicates and collaborates with other members of the healthcare team to resolve resident care problems and to enhance care delivery.
• Participates in quality assessment/performance improvement activities and audits.
• Maintains minimum data set competencies and attends annual educational programs.
• Attends/participates in care center meetings, in-services and committee meetings.
• May perform CPR, use Automated External Defibrillator (AED), and render first aid in emergency situations.

Physical Requirements:

• Constant: Walking, must have the ability to operate in a constant state of alertness and in a safe manner.
• Frequent: Standing
• Occasional: Handling medical supplies and equipment, pushing up to 120 lbs.
• Seldom: Bending, crouching, pulling, reaching up to 36 in., lifting Residents (70 lbs. to 300 lbs.) with use of assistive device

Sensory Requirements:

• Balance, tactile, hearing, smelling, near, midrange, color and peripheral vision

Working Conditions:

• Regular on-site physical presence is required.

Key Competencies:

• Maintains a courteous and professional manner through interactions with others.
• Uses a resident and customer-focused approach to problem solving and goal setting.
• Uses discretion in handling confidential information, incorporating all Federal, State and local privacy and confidentiality requirements.
• Must possess knowledge of regulatory compliance and Continuing Care Retirement Community operations.
• Excellent knowledge of Case-Mix, and the Federal Medicare PPS process as required.
• Thorough understanding of the Quality Indicator Process, and OBRA regulations.

• Excellent oral and written communication skills and ability to interface and maintain effective relationships with all departments and employees in a team-oriented environment.
• Computer proficiency using Microsoft Office.
• Must be sensitive to the needs of older adults and enjoy working with a senior population.

Education and Experience:

• Education: Graduation from a School for Registered Nurses is required.
• Work Experience: Minimum 3 years of previous experience in an MDS/Clinical Reimbursement Nurse role is required.
• Licensure / Certification, where required: Current State Licensure as a Registered Nurse in the state where practicing is required. Current CPR and Automated External Defibrillator (AED) certifications are required. Current First Aid certification is required or must be willing and able to become First Aid certified. Food handlers certification, where required.

The application window is anticipated to close within 30 days of the date of the posting.

This position requires compliance with Florida’s Care Provider Background Screening process. Please see the Clearinghouse screening information here: Pay Range: USD $82,487.45 - USD $107,228.73 /Yr.

AdaptHealth Opportunity – Apply Today!

At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives – out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients’ lives, please click to apply, we would love to hear from you.

Medical Equipment Technician

Medical Equipment Technicians are responsible for ensuring safe delivery, providing setup, and education in usage of home medical equipment for our customers. Setup is done in their home, long-term care setting, clinic or any location deemed necessary to service patients.

Job Duties:

• Develop and maintain working knowledge of current HME products and services offered by the company and all
• applicable governmental regulations.
• Comply with all applicable company policies and procedures.
• Educate customers in proper use and care of respiratory and HME equipment in a home setting.
• Complete required documentation following equipment setup, delivery or pickups as required.
• Assist with customer equipment problems under emergency conditions.
• Process all orders in a timely, accurate manner.
• Promote services and products to referral sources in the community as appropriate.
• Develop basic reimbursement knowledge and completely document all information necessary to ensure
• reimbursement for all appropriate equipment, products, and services.
• Assist with implementation of quality improvement program to meet company policies.
• Maintain home oxygen systems through regularly scheduled visits to customers.
• Safely drive and maintain company vehicle.
• Perform patient assessment and re-assessment for patient care.
• Perform routine preventative maintenance and simple repairs on equipment as required in accordance with
• company policies.
• Report equipment hazards and/or product incidents as required in accordance with company policies and
• procedures.
• Develop and maintain working knowledge of current HME products and services offered by the company.
• Assume on-call responsibilities during non-business hours in accordance with company policy.
• Retain knowledge of and consistently adhere to procedures for the use of Personal Protective Equipment (PPE),
• infection control and hazardous materials handling.
• Maintain patient confidentiality and function within the guidelines of HIPAA.
• Completes assigned compliance training and other educational programs as required.
• Maintains compliant with AdaptHealth’s Compliance Program
• Responsible for cleaning equipment when assigned by supervisor or down time allows, following the Branch
• Maintenance and Cleaning Guidelines
• Perform other related duties as assigned.

Minimum Job Qualifications:

• High School Diploma or equivalency
• Entry level sales, customer service background essential
• One (1) year of Military, delivery driver with sales component or health care technician experience would be
• considered related experience and preferred.
• Senior level requires two (2) years of work-related experience and one (1) year of exact job experience.
• Valid and unrestricted driver’s license in the state of residence

Physical Demands and Work Environment:

• Must be able to regularly lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.
• Must be able to stretch, bend, stoop and crouch and perform moderate to heavy physical labor while moving equipment and supplies.
• Subject to long periods of sitting and driving.
• Work environment may be stressful at times, as overall work activities and work levels fluctuate.
• May be exposed to unsanitary conditions in some home settings.
• May be exposed to hazardous materials, loud noise, extreme heat/cold, direct, or indirect contact with airborne, bloodborne, and/or other potentially infectious pathogen.
• May be exposed to high crime areas within the service community.
• Must be able to drive independently and travel as needed.
• May be exposed to angry or irate customers.
• Must be able to access the patient’s residence without assistance.
• Mental alertness to perform the essential functions of position.
• Ability to effectively communicate both verbally and written with customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy.

AdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual’s race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.

Compensation details: 23-29 Hourly Wage

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AdaptHealth Opportunity – Apply Today!

At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives – out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients’ lives, please click to apply, we would love to hear from you. 

Inside Sales Specialist

The Inside Sales Specialist is responsible for ensuring continuity between the patients, clinics, community, physician practice and the home setting to maximize patient satisfaction of services. Increasing sales, billed revenue, and new patients in accordance with department goals. Optimize patient safety, comfort, and well-being; to improve awareness and confidence among healthcare professionals, physicians and patients regarding current options and capabilities; to coordinate referrals to ensure timely admission and appropriate patient care based on referrals. Additionally, responsible for obtaining, processing, and complete complex orders with accurately and timely to ensure patient needs are met.

Job Duties:

• Effectively working through a high volume of outbound calls in a fast-paced environment
• Generates a steady stream of referrals through researching various sales and marketing sources, selling all offered services
• Develop long term relationships with patients, families, referrals, clinics, etc. through cold calling, problem solving with insurance companies, follow-up, and integrity
• Partner with Marketing department to develop or enhance educational literature for patients, families, physicians, clinics, etc.
• Obtains all required information and medical documentation to ensure complete, accurate and timely processing of supply program orders. Validate codes and fees to assure there is coverage under the patient’s policy
• Obtain Insurance authorizations when required by the Insurance and obtains physician order signatures as needed
• Discusses coverage guidelines with patients/referral sources and arranges for payment of non-covered items. Suggests alternative equipment as warranted based on reimbursement limitations
• Contact patients to explain benefits and financial responsibility for services and assist them with questions regarding their insurance coverage
• Contact referral sources and patients to discuss any problems or delays encountered during insurance verification
• Assures that diagnoses and disease-state warrant the need for prescribed durable medical equipment (DME) from a reimbursement standpoint. Suggests additional equipment if warranted based on diagnoses or makes appropriate recommendations
• Understands issues related to the most cost-effective delivery method for DME ordered
• Maintains working knowledge base regarding billing, documentation, and reimbursement guidelines/ issues, including but not limited to Medicare, Medicaid, Other Third Party, and contracted payers
• Assist patients and referrals in finding an alternative provider if service is not covered by insurance
• Prioritize urgent or emergency orders
• Validate and Log CMNs and PARs as needed
• Acts as a resource to all external customers to facilitate resolution of AH patient issues in coordination with members of the operational teams within AH to assure optimal patient and referral source outcomes
• Acts as a resource for referral source staff regarding Medicare, Medicaid and private insurance documentation and reimbursement guidelines related to DME/RT equipment and services
• Identifies programs or initiatives that potentially could increase company revenues, decrease costs, and/or increase customer satisfaction
• Knows when to appropriately use best judgment with patients/referral sources during conflicts
• Contributes to creative problem-solving and decision-making within the branch marketing team to achieve marketing/sales goals
• Job Title: Inside Sales Specialist FLSA Classification: Non-Exempt
• Expresses confidence in ability to diagnose, develop and carry out solutions to customer complaints
• Makes appropriate service-related decisions by reviewing all relevant medical information and facts, exploring all medical alternatives
• Knows when to appropriately use consensus and/or independent decision-making styles
• Identifies and clearly communicates to sales and operations the needs of hospital and physician referral sources
• Promotes teamwork within branch sales and operational teams by adapting to necessary changes in operational needs
• Utilizes team/company communication systems to report and process requested information
• Shares information and expertise with colleagues to enable them to carry out their role more effectively
• Participates in team meetings as requested

Competency, Skills and Abilities:

• Excellent verbal and written communication skills
• Excellent presentation skills
• Excellent customer service skills
• Product knowledge
• Motivation for sales
• Ability to work independently and with a team
• Strong analytical and problem-solving skills with attention to detail
• Ability to prioritize and manage multiple projects
• Possess mental alertness and ability to properly treat confidential information.
• Proficient computer skills and knowledge of Microsoft Office

Minimum Job Qualifications:

• High School Diploma required; Associate Degree from an accredited college is preferred
• One (1) year work related in health care, administrative, insurance, customer services, or management regardless of industry
• B2B or B2C Sales preferred

AdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual’s race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.

PI9368f88fea7e-3631

AdaptHealth Opportunity – Apply Today!

At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives – out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients’ lives, please click to apply, we would love to hear from you. 

Medical Equipment Technician

Medical Equipment Technicians are responsible for ensuring safe delivery, providing setup, and education in usage of home medical equipment for our customers. Setup is done in their home, long-term care setting, clinic or any location deemed necessary to service patients.

Job Duties:

• Develop and maintain working knowledge of current HME products and services offered by the company and all
• applicable governmental regulations.
• Comply with all applicable company policies and procedures.
• Educate customers in proper use and care of respiratory and HME equipment in a home setting.
• Complete required documentation following equipment setup, delivery or pickups as required.
• Assist with customer equipment problems under emergency conditions.
• Process all orders in a timely, accurate manner.
• Promote services and products to referral sources in the community as appropriate.
• Develop basic reimbursement knowledge and completely document all information necessary to ensure
• reimbursement for all appropriate equipment, products, and services.
• Assist with implementation of quality improvement program to meet company policies.
• Maintain home oxygen systems through regularly scheduled visits to customers.
• Safely drive and maintain company vehicle.
• Perform patient assessment and re-assessment for patient care.
• Perform routine preventative maintenance and simple repairs on equipment as required in accordance with
• company policies.
• Report equipment hazards and/or product incidents as required in accordance with company policies and
• procedures.
• Develop and maintain working knowledge of current HME products and services offered by the company.
• Assume on-call responsibilities during non-business hours in accordance with company policy.
• Retain knowledge of and consistently adhere to procedures for the use of Personal Protective Equipment (PPE),
• infection control and hazardous materials handling.
• Maintain patient confidentiality and function within the guidelines of HIPAA.
• Completes assigned compliance training and other educational programs as required.
• Maintains compliant with AdaptHealth’s Compliance Program
• Responsible for cleaning equipment when assigned by supervisor or down time allows, following the Branch
• Maintenance and Cleaning Guidelines
• Perform other related duties as assigned.

Minimum Job Qualifications:

• High School Diploma or equivalency
• Entry level sales, customer service background essential
• One (1) year of Military, delivery driver with sales component or health care technician experience would be
• considered related experience and preferred.
• Senior level requires two (2) years of work-related experience and one (1) year of exact job experience.
• Valid and unrestricted driver’s license in the state of residence

Physical Demands and Work Environment:

• Must be able to regularly lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.
• Must be able to stretch, bend, stoop and crouch and perform moderate to heavy physical labor while moving equipment and supplies.
• Subject to long periods of sitting and driving.
• Work environment may be stressful at times, as overall work activities and work levels fluctuate.
• May be exposed to unsanitary conditions in some home settings.
• May be exposed to hazardous materials, loud noise, extreme heat/cold, direct, or indirect contact with airborne, bloodborne, and/or other potentially infectious pathogen.
• May be exposed to high crime areas within the service community.
• Must be able to drive independently and travel as needed.
• May be exposed to angry or irate customers.
• Must be able to access the patient’s residence without assistance.
• Mental alertness to perform the essential functions of position.
• Ability to effectively communicate both verbally and written with customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy.

AdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual’s race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.

PI315bb2c927

DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ donation and we want professionals on our team that will embrace this important work!! We are currently seeking a Customer Service and Distribution Manager. The Customer Service and Distribution Manager will serve as a member of the Tissue Bank’s management team with responsibility for managing customer relationships and delivering exceptional service. This role contributes to the Tissue Bank’s strategic objectives of revenue growth through the effective management of inventory, coordination of returns/transfers, production planning, order fulfillment, and contract management. It ensures DCI Donor Services remains in compliance with all regulatory guidelines with respect to management of tissue, and recruits, develops and retains talent to create a best-in-class Distribution organization

COMPANY OVERVIEW AND MISSION

For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.

DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.

Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobili

With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.

Key responsibilities this position will perform include:

1. Ensures sales goals and budget objectives are met through fulfillment of customer orders and unsurpassed customer service. Creates and distributes inventory report to ensure customers in DCIDS’s donor service areas have first choice to available grafts. Communicates tissue availability to Distributors and Contract Partners as appropriate.
2. Determines appropriate “par” levels for tissue inventory to ensure DCIDS can provide appropriate service levels to its customers. Represents Distribution at Production Planning meetings, providing demand requirements based on sales forecasts and processing leads times.
3. Maintains a month-on-hand report to monitor and address low demand inventory. Acts as part of team to create programs/pricing or identify alternative outlets to ensure tissue is utilized. Communicates these programs to customers as appropriate.
4. Ensures that Distribution department is compliant with all regulatory requirements related to storing, shipping, returning or transferring human donated tissue. Has clear understanding of the Center for Biologics Evaluation and Research (CBER) regulations for HCT/Ps established in 21 CFR Parts 1270 and 1271. Supports Account Managers and Inside Sales Specialists with directions on handling tissue requirements in the field.
5. Manages sales agreements with client hospitals, group purchasing organizations (GPOs), distributors and others. Works with Director of Sales to discover requirements to win the contract. Leads negotiation of contract terms. Manages contracts to track renewal dates, alerting management team to any required action. Renegotiates terms as appropriate.
6. Supports Distributor relationships by monitoring distribution revenue, calculating commissions, and securing authorization for timely payment.
7. Monitors, reports and presents revenue results and tissue utilization to senior management, medical management and medical directors. Supports Sales team with Quarterly Territory Reviews reports.
8. Recruits, retains, and develops results driven Distribution team. Advises and counsels, assists, and directs activities to ensure ongoing high performance. Implements timely corrective action when necessary. Identifies training needs to ensure Customer Service Coordinators are proficient in inventory management, regulatory requirements, and interacting with clinical customers.
9. Recommends capital equipment and expense budgets. Reviews and approves expense reports and takes necessary steps to keep expenses within approved budgets and policies.
10. Performs other duties as assigned.

The ideal candidate will have:

• Associate’s Degree required/Bachelor’s Degree preferred in related field
• Minimum 5+ years of medical device, banked human tissue, or biotechnology sales/marketing experience
• CTBS required within first year of employment
• Working knowledge of computers and Microsoft Office applications to include Word, PowerPoint and Excel are required.
• Observes, listens to and talks with employees and others. Stands, sits, and walks. Reads and writes a variety of reports and documents. Travels to OPO and hospital facilities. Lifts up to 50 pounds.

We offer a competitive compensation package including:

• Up to 184 hours of PTO your first year
• Up to 72 hours of Sick Time your first year
• Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
• 403(b) plan with matching contribution
• Company provided term life, AD&D, and long-term disability insurance
• Wellness Program
• Supplemental insurance benefits such as accident coverage and short-term disability
• Discounts on home/auto/renter/pet insurance
• Cell phone discounts through Verizon
• Monthly phone stipend

**New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.**

You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position.

DCIDS is an EOE/AA employer – M/F/Vet/Disability.

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Position Summary:

The Respiratory Support Technician provides comprehensive direct and indirect patient care services across home, office, and hospital environments in accordance with all governmental, accrediting, and organizational policies and procedures. This role ensures patients receive appropriate goods and services in the most efficient and satisfactory manner possible while serving as a subject matter expert, conducting new hire training, and mentoring team members.

The lead specialist serves as a subject matter expert, conducts new hire training and mentor to the team. 

Essential Functions and Job Responsibilities:

Patient Care & Service Delivery

• Collaborate with Respiratory Department Staff, CPAP/BIPAP Program Managers, and Operations Managers to provide equipment instruction, service, and troubleshooting for respiratory patients
• Set up and fit PAP patients with appropriate equipment and masks
• Conduct patient follow-up calls and visits to ensure optimal care outcomes
• Communicate instructions and processes to patients in a professional, informative, and appropriate manner
• Contact clinical support when urgent patient needs are identified during home visits

Equipment Management & Maintenance

• Perform routine preventative maintenance checks and simple repairs per company policy and manufacturer guidelines
• Troubleshoot equipment failures with patience and professionalism
• Report equipment hazards and product incidents in accordance with company policies and procedures
• Maintain working knowledge of current Respiratory Programs and HME products and services

Documentation & Compliance

• Complete all required company, insurance, and government paperwork accurately and timely, including: 
• Delivery tickets and safety checklist forms
• Patient booklet receipts, ABNs, and AMAs
• Equipment-specific instruction and cleaning forms
• Develop and maintain basic reimbursement knowledge to ensure proper documentation for billing purposes
• Maintain patient confidentiality and operate within HIPAA guidelines
• Complete assigned compliance training and educational programs
• Maintain compliance with AdaptHealth's Compliance Program

Safety & Quality Assurance

• Adhere to procedures for Personal Protective Equipment (PPE), infection control, and hazardous materials handling
• Assist with implementation of quality improvement programs to meet company standards
• Promote services and products to community referral sources as appropriate

Lead, Respiratory Support Technician - All Level 1 and 2 duties plus:

• Serves as subject matter expert and primary resource for team
• Conducts new hire training and mentors team members
• Handles escalated calls and complex issues with appropriate follow-up
• Identifies root causes of service issues and collaborates on process improvements
• Prepares reports for leadership and other departments
• Supports departmental standards and Patient Experience initiatives
• Assists with task coordination and ensures adherence to workflows
• Collaborate with supervisor on performance metrics and service excellence

• Assist with implementation of quality improvement programs to meet company policies.
• Maintain patient confidentiality and function within the guidelines of HIPAA.
• Completes assigned compliance training and other educational programs as required.
• Maintains compliant with AdaptHealth’s Compliance Program.
• Perform other related duties as assigned.

Competency, Skills, and Abilities:

• Equipment repair or maintenance skills
• Proficiency with computer systems and database applications
• Understanding of basic medical terminology
• Knowledge of insurance verification processes
• Strong attention to detail and organizational skills
• Ability to work under time constraints and manage multiple priorities
• Written and verbal communication skills
• Professional demeanor in patient and staff interactions
• Commitment to confidentiality and data security protocols

Education and Experience Requirements:

• High school diploma or equivalent required
• Work-related construction, general manual labor, military and equipment repair, or maintenance skills would be considered related experience
• Exact job experience is considered any of the above tasks in a Medicare certified HME environment that routinely bills insurance.
• Knowledge of respiratory therapy or DME services preferred.
• Valid and unrestricted driver’s license from state of residence

• Specialist Level: (Entry Level):

One (1) year of work-related experience

• Senior Level:

One (1) year of work-related experience plus

Two (2) years exact job experience

• Lead Level:

One (1) year of work-related experience plus

Four (4) years exact job experience

Physical Demands and Work Environment:

• Ability to perform repetitive motions of wrists, hands and/or fingers due to extensive computer use.
• Work environment may be stressful at times, as overall office activities and work levels fluctuate.
• Subject to long periods of sitting and exposure to computer screen.
• May be exposed to hazardous materials, loud noise, extreme heat/cold, direct, or indirect contact with airborne, bloodborne, and/or other potentially infectious pathogen
• May be exposed to angry or irate customers, patients, or referral sources.
• Ability to utilize a personal computer and other office equipment.
• Assist in pulling a patient with a weight of approximately 130 pounds to a sitting position.
• Must be able to lift 50 pounds as needed.
• Mental alertness to perform the essential functions of position. 
• May be exposed to angry or irate customers or patients 
• Ability to work outside of normal business hours.
• Requires travel throughout service area and use of personal vehicles
• Ability to effectively communicate both verbally and written with internal and external customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy.
• Must be able to access the patient’s residence as needed.
• Ability to work independently with minimal supervision and availability for extended hours when required.

PI91345115e15a-3631

AdaptHealth Opportunity – Apply Today!

At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives – out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients’ lives, please click to apply, we would love to hear from you. 

Medical Equipment Technician

Medical Equipment Technicians are responsible for ensuring safe delivery, providing setup, and education in usage of home medical equipment for our customers. Setup is done in their home, long-term care setting, clinic or any location deemed necessary to service patients.

Job Duties:

• Develop and maintain working knowledge of current HME products and services offered by the company and all
• applicable governmental regulations.
• Comply with all applicable company policies and procedures.
• Educate customers in proper use and care of respiratory and HME equipment in a home setting.
• Complete required documentation following equipment setup, delivery or pickups as required.
• Assist with customer equipment problems under emergency conditions.
• Process all orders in a timely, accurate manner.
• Promote services and products to referral sources in the community as appropriate.
• Develop basic reimbursement knowledge and completely document all information necessary to ensure
• reimbursement for all appropriate equipment, products, and services.
• Assist with implementation of quality improvement program to meet company policies.
• Maintain home oxygen systems through regularly scheduled visits to customers.
• Safely drive and maintain company vehicle.
• Perform patient assessment and re-assessment for patient care.
• Perform routine preventative maintenance and simple repairs on equipment as required in accordance with
• company policies.
• Report equipment hazards and/or product incidents as required in accordance with company policies and
• procedures.
• Develop and maintain working knowledge of current HME products and services offered by the company.
• Assume on-call responsibilities during non-business hours in accordance with company policy.
• Retain knowledge of and consistently adhere to procedures for the use of Personal Protective Equipment (PPE),
• infection control and hazardous materials handling.
• Maintain patient confidentiality and function within the guidelines of HIPAA.
• Completes assigned compliance training and other educational programs as required.
• Maintains compliant with AdaptHealth’s Compliance Program
• Responsible for cleaning equipment when assigned by supervisor or down time allows, following the Branch
• Maintenance and Cleaning Guidelines
• Perform other related duties as assigned.

Minimum Job Qualifications:

• High School Diploma or equivalency
• Entry level sales, customer service background essential
• One (1) year of Military, delivery driver with sales component or health care technician experience would be
• considered related experience and preferred.
• Senior level requires two (2) years of work-related experience and one (1) year of exact job experience.
• Valid and unrestricted driver’s license in the state of residence

Physical Demands and Work Environment:

• Must be able to regularly lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.
• Must be able to stretch, bend, stoop and crouch and perform moderate to heavy physical labor while moving equipment and supplies.
• Subject to long periods of sitting and driving.
• Work environment may be stressful at times, as overall work activities and work levels fluctuate.
• May be exposed to unsanitary conditions in some home settings.
• May be exposed to hazardous materials, loud noise, extreme heat/cold, direct, or indirect contact with airborne, bloodborne, and/or other potentially infectious pathogen.
• May be exposed to high crime areas within the service community.
• Must be able to drive independently and travel as needed.
• May be exposed to angry or irate customers.
• Must be able to access the patient’s residence without assistance.
• Mental alertness to perform the essential functions of position.
• Ability to effectively communicate both verbally and written with customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy.

AdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual’s race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.

PIcfdebafdee96-3631

AdaptHealth Opportunity – Apply Today!

At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives – out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients’ lives, please click to apply, we would love to hear from you. 

Medical Equipment Technician

Medical Equipment Technicians are responsible for ensuring safe delivery, providing setup, and education in usage of home medical equipment for our customers. Setup is done in their home, long-term care setting, clinic or any location deemed necessary to service patients.

Job Duties:

• Develop and maintain working knowledge of current HME products and services offered by the company and all
• applicable governmental regulations.
• Comply with all applicable company policies and procedures.
• Educate customers in proper use and care of respiratory and HME equipment in a home setting.
• Complete required documentation following equipment setup, delivery or pickups as required.
• Assist with customer equipment problems under emergency conditions.
• Process all orders in a timely, accurate manner.
• Promote services and products to referral sources in the community as appropriate.
• Develop basic reimbursement knowledge and completely document all information necessary to ensure
• reimbursement for all appropriate equipment, products, and services.
• Assist with implementation of quality improvement program to meet company policies.
• Maintain home oxygen systems through regularly scheduled visits to customers.
• Safely drive and maintain company vehicle.
• Perform patient assessment and re-assessment for patient care.
• Perform routine preventative maintenance and simple repairs on equipment as required in accordance with
• company policies.
• Report equipment hazards and/or product incidents as required in accordance with company policies and
• procedures.
• Develop and maintain working knowledge of current HME products and services offered by the company.
• Assume on-call responsibilities during non-business hours in accordance with company policy.
• Retain knowledge of and consistently adhere to procedures for the use of Personal Protective Equipment (PPE),
• infection control and hazardous materials handling.
• Maintain patient confidentiality and function within the guidelines of HIPAA.
• Completes assigned compliance training and other educational programs as required.
• Maintains compliant with AdaptHealth’s Compliance Program
• Responsible for cleaning equipment when assigned by supervisor or down time allows, following the Branch
• Maintenance and Cleaning Guidelines
• Perform other related duties as assigned.

Minimum Job Qualifications:

• High School Diploma or equivalency
• Entry level sales, customer service background essential
• One (1) year of Military, delivery driver with sales component or health care technician experience would be
• considered related experience and preferred.
• Senior level requires two (2) years of work-related experience and one (1) year of exact job experience.
• Valid and unrestricted driver’s license in the state of residence

Physical Demands and Work Environment:

• Must be able to regularly lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.
• Must be able to stretch, bend, stoop and crouch and perform moderate to heavy physical labor while moving equipment and supplies.
• Subject to long periods of sitting and driving.
• Work environment may be stressful at times, as overall work activities and work levels fluctuate.
• May be exposed to unsanitary conditions in some home settings.
• May be exposed to hazardous materials, loud noise, extreme heat/cold, direct, or indirect contact with airborne, bloodborne, and/or other potentially infectious pathogen.
• May be exposed to high crime areas within the service community.
• Must be able to drive independently and travel as needed.
• May be exposed to angry or irate customers.
• Must be able to access the patient’s residence without assistance.
• Mental alertness to perform the essential functions of position.
• Ability to effectively communicate both verbally and written with customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy.

AdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual’s race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.

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