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Sales & Clienteling Associate
Location: William White Emporium, 325 Canal Street, and Showroom 264 Canal Street, New York
Compensation: Full-time, $22-$25 per hour and 5% commission on sales
Reports to: Retail Director
About William White
The William White Emporium is not your average store - it’s a cultural hub of NY living, a neighborhood shop, and a brand destination all in one. Part luxury retail store, part kitchen, and part design experience, the Emporium brings together fashion, home, food, and storytelling under one roof.
Our goal is to create a warm, elevated environment where guests feel welcomed, inspired, and part of the community. Every interaction - from the first greeting to the final purchase - should reflect the thoughtful, refined spirit of the William White brand.
Role Overview
We are seeking a high-energy Sales & Clienteling Associate who will bring their own book of business and will lead sales in our NYC retail store and showroom. The candidate should take pride in delivering exceptional, personalized service.
This role is ideal for someone who understands that great retail is about relationships, storytelling, and experience - not just transactions.
You will be the brand guide for customers through the William White world of products - from clothing to furniture to tabletop - while building meaningful relationships with our clientele and contributing to the growth of the brand.
Key Responsibilities
Sales & Brand Storytelling
- Drive immediate revenue through proactive outreach to existing clients and cultivation of your personal book of business.
- Create and activate new customer acquisition opportunities through neighborhood partnerships, targeted outreach, local networking, and strategic conversion of walk-in traffic into long-term clients.
- Own and drive sales across the NYC retail emporium, showroom, and VIP appointments, delivering a high-touch, personalized experience from first interaction through final purchase.
- Achieve sales goals while delivering a luxury-level client experience
- Be an expert in product knowledge, communicating the story, origin and inspiration behind each product
- Confidently guide guests through styling, product selection, and gifting
Clienteling & Guest Experience
- Deliver exceptional, personalized service from initial greeting through final purchase
- Build and maintain meaningful relationships with clients and returning guests
- Capture client information at every touchpoint, maintaining accurate profiles, and driving ongoing engagement through personalized outreach, follow-ups, and relationship-building initiatives.
- Understand and anticipate the needs of high-end clientele
- Maintain thoughtful follow-up and relationship building with customers
- Demonstrate emotional intelligence and discretion when working with private clients
Visual Merchandising & Presentation
- Support maintenance of impeccable visual merchandising standards throughout the Emporium
- Ensure product presentation reflects the elevated aesthetic of the brand
- Support floor changes, product launches, and merchandising updates
- Maintain strong attention to detail across all retail touchpoints
Retail Operations
- Operate POS systems efficiently and accurately
- Support packaging and fulfillment of in-store and eCommerce purchases
- Assist with new product identification, inventory management and product organization
- Maintain an organized and polished retail environment
Team Collaboration
- Work closely with team members to create a seamless guest experience
- Contribute to a positive and collaborative team environment
- Support events, activations, and special client appointments
Qualifications
- 3+ years of professional retail sales experience in luxury or premium brands
- Proven book of existing client business
- Track record of delivering exceptional, personalized client service
- Experience selling clothing, home, or design products preferred
- Strong emotional intelligence and discretion
- Strong communication, relationship-building and clienteling skills
- Resilience, adaptability, and ability to work independently
- High attention to detail and strong visual awareness
- Comfortable working in a fast-paced, startup-style environment
- Passion for design, fashion, craftsmanship, and lifestyle brand
- Multilingual capabilities are a plus
To Apply
Send a cover letter and resume to
Who We Are
Culture Kings represents the relationship between music, sport, and fashion. These are the three foundation pillars upon which Culture Kings stands. Within each of these components, streetwear has underlined and evolved to become an essential part of culture. Culture Kings prides itself on exclusivity and superiority offering a premium retail experience across all genres, cultures, styles, and ages combined with an extensive and curated range from 100+ leading street, sport, and fashion brands from all around the globe. Each Culture Kings store displays an electrifying atmosphere unparalleled in retail presenting some of Australia’s leading DJs performing daily in-store. Frequently visited by some of the world’s best athletes, artists and tastemakers, Culture Kings is ahead of its game offering an elite perspective of the ever-changing global streetwear landscape.
The Role
The Brand Marketing Director, USA will lead the evolution of Culture Kings and its portfolio of brands (including 1P brands and MNML) within the U.S. market. This role is responsible for shaping how the brand shows up in culture across product, storytelling, retail, experiences and digital platforms.
This person is an equal parts strategist, cultural connector, and operator. They understand streetwear and youth culture at a deep level and know how to translate cultural relevance into real business growth. They are responsible for building brand equity in the U.S. while ensuring marketing efforts drive measurable impact across both digital and retail channels.
The ideal candidate brings a strong network across fashion, music, sports, and creator communities, along with the taste level to identify the right partnerships, talent, and moments that position Culture Kings authentically within the U.S. cultural landscape.
This role reports to the VP of Marketing and partners closely with creative, retail, merchandising, ecommerce, and performance teams.
Key Responsibilities
Brand Strategy & Cultural Positioning
- Lead the development and execution of the U.S. brand marketing strategy, ensuring Culture Kings and its brands show up with a clear point of view across every consumer touchpoint.
- Define and evolve the brand’s voice, visual identity, and cultural positioning, ensuring consistency across social media, retail environments, digital campaigns, product storytelling, and community activations.
- Identify cultural moments, product launches, and collaborations that reinforce the brand’s relevance within the streetwear ecosystem.
Cultural Marketing & Partnerships
- Act as the brand’s cultural connector in the U.S. market.
- Develop authentic relationships with artists, athletes, creators, stylists, tastemakers, and cultural leaders who shape streetwear and youth culture.
- Lead strategic collaborations, partnerships and co-op marketing that drive brand credibility, cultural visibility, and demand.
- Maintain a strong network across music, sport, fashion, and creator communities to continuously bring new opportunities and talent into the brand ecosystem.
Campaigns, Drops & Product Launches
- Lead the development of 360° campaigns supporting seasonal collections, limited drops, collaborations, and key product launches.
- Translate product stories into culturally relevant campaigns across: Digital, Social Media, Retail, Experiential Activations and Partnerships.
- Work cross-functionally with creative, merchandising, product, ecommerce, and retail teams to ensure marketing execution aligns with business priorities
.
Creator, Community & Influencer Ecosystem
- Build and scale a creator and community-driven marketing ecosystem centered around authentic relationships.
- Develop long-term partnerships with creators and tastemakers who help shape the brand narrative.
- Drive creator-led storytelling and organic UGC that builds credibility and cultural connection with the next generation of consumers.
Experiential & Community Marketing
- Bring the brand to life through IRL experiences and community engagement.
- Lead pop-ups, retail activations, cultural events, and community programming that deepen brand connection and generate cultural momentum.
- Ensure retail environments function as cultural hubs—not just transactional spaces.
Digital & Social Ecosystem
- Own the digital marketing ecosystem across all paid and organic digital touchpoints ensuring content reflects both brand storytelling and platform-right behavior.
- Develop integrated paid and organic strategies where content and commerce work together to drive both brand awareness and conversion.
- Grow social presence, content output, and engagement across Culture Kings and all in-house brands, with a focus on Instagram and TikTok to expand audience reach and drive brand awareness.
Performance & Growth
- Partner closely with performance marketing teams to ensure brand storytelling fuels customer acquisition and revenue growth.
- Oversee paid media strategy across Meta, Google, TikTok, E-mail, E-com and emerging commerce platforms, balancing aggressive growth targets with long-term brand equity.
Retail & Omnichannel Brand Growth
- Leverage a strong retail marketing background to ensure brand storytelling translates seamlessly across physical retail and digital channels.
- Develop marketing strategies that grow both retail traffic and digital demand, using stores as key cultural touchpoints within the brand ecosystem.
Budget Ownership & Performance Accountability
- Own and manage the U.S. brand marketing budget, allocating spend strategically across campaigns, partnerships, activations, creators, and content production.
- Develop and leverage co-op marketing opportunities with key brand partners to maximize campaign scale, retail visibility, and marketing efficiency.
- Drive accountability through clear KPIs and weekly reporting, tracking campaign performance, brand health metrics, and ROI to continuously optimize marketing impact.
Team Leadership
- Lead and mentor members of the brand marketing team across brand management, social media, and content.
- Create a collaborative environment that empowers teams to move quickly, test ideas, and build culturally impactful work.
Experience
8–12+ years of marketing experience, including leadership roles within streetwear, fashion, or lifestyle brands. Experience working in retail-driven environments, with a strong understanding of how to grow brand awareness while expanding retail presence through connected brand, retail, and digital strategies.
Cultural Fluency – Deep understanding of streetwear culture, music, sport, art, and youth trends, with the ability to identify emerging cultural signals and translate them into brand opportunities.
Industry Relationships – An established network across creators, stylists, artists, athletes, and cultural tastemakers who influence youth culture and fashion.
Strategic & Operational Mindset – Ability to think big while executing quickly in fast-moving environments.
Digital & Platform Expertise – Strong understanding of modern marketing platforms including:
- TikTok, Instagram, YouTube
- Creator marketing ecosystems
- Paid social and digital acquisition
- Emerging commerce platforms (TikTok Shop)
- AI-powered creative tools
Education – Bachelor’s degree in marketing, business, or related field.
ABOUT THE JOB
GOAT USA is looking for a strategic Director of Merchandising to lead our product vision and assortment strategy. This role is key in shaping seasonal lines, driving category direction, and ensuring our assortments align with both brand identity and business goals.
Reporting to the VP of Planning, this person will partner closely with Product Development, Design, and Wholesale to build compelling assortments, analyze performance, and guide product direction. The ideal candidate is both creative and analytical, thrives in a fast-paced environment, and can balance trend insight with strong business awareness.
Job Title
Director of Merchandising
Job Purpose
The Director of Merchandising is responsible for leading the overall merchandising strategy and seasonal line direction for GOAT USA. This role drives category vision and assortment architecture through a deep understanding of fashion trends, customer insights, market dynamics, and the financial economics behind the products. The Director of Merchandising partners closely with Product Development to provide clear guidance on line development, ensuring assortments align with brand positioning, customer demand, and margin objectives. This role also collaborates with the Wholesale team to understand account needs and ensure product offerings support key retail partners. The Director of Merchandising connects brand vision with financial performance, ensuring our product assortments deliver on both creative and business goals.
Job Duties and Responsibilities
- Develop and lead seasonal merchandising strategies and assortment plans across all categories.
- Identify and interpret fashion trends, translating insights into viable product direction.
- Provide strategic guidance to Product Development on line development, pricing strategy, and assortment depth.
- Ensure strong understanding of product economics, including margins, and cost structures, to support financial targets.
- Analyze sales performance, inventory, and market data to inform in-season actions and future seasonal planning.
- Align on merchandising strategies with sales forecasts, inventory targets, and margin goals.
- Collaborate with the Wholesale team to understand customer needs and tailor assortments to support account growth.
- Work closely with Design, Product Development, and Production to ensure product execution aligns with brand and delivery timelines.
- Monitor competitive landscape and emerging market trends to identify opportunities and risks.
- Lead and participate in line reviews and key product milestone meetings.
- Partner with E-Commerce, Marketing, and Retail teams to support product storytelling and successful seasonal launches.
- Maintain a strong understanding of the GOAT USA customer and ensure assortments consistently reflect brand identity and consumer expectations.
Requirements:
- Bachelor’s Degree
- 10 years’ experience in retail apparel.
- Excellent verbal and written communication skills.
- Strong communication, leadership and team management skills
- Excellent organizational and time management skills.
- Exceptional interpersonal and conflict-resolution skills.
- Expertise in Microsoft Office Suite (Word, Excel, PowerPoint, etc.)
- Ability to communicate effectively in English
- Full-Time, exempt.
- Normal working hours are from 9:00 a.m. to 5:30 p.m., Monday through Friday; must be flexible to work evenings and occasional weekends.
- Location: Plainview, NY
ABOUT US
GOAT USA, founded on Long Island in 2016, is a dynamic athletic lifestyle fashion brand known for delivering high-quality products and a customer-first experience. Our brand embodies the aspirational motto, “Ordinary People Do Extraordinary Things,” represented by our iconic logo, Chuck the GOAT. We inspire everyone to be the GOAT!
Our growth is fueled by strong connections, whether through live event pop-ups across the country, our e-commerce website, brick-and-mortar stores, or partnerships with leading retailers in the industry. With a team of over 150 employees (and growing), GOAT USA fosters a culture of innovation, collaboration, and camaraderie, making it an exciting place to work and grow.
Please visit our Instagram at @goatusa and our website, for a better understanding of the brand, product line, and founder’s story.
Full Time U.S. Employee Benefits Include
- Paid vacation and sick time
- Paid Holidays
- Weekly free lunch, drinks, & snacks
- Health Insurance
- DCA/ FSA account
- Employee discount
- And more
Life at GOAT USA
Life at GOAT USA is dynamic, fun, and welcoming, where every team member contributes to our energetic and collaborative culture. We believe in celebrating our team with perks like free lunch once a week, complementary drinks and snacks, and generous discounts on all GOAT USA products. Join us and be part of a company that values passion, creativity, and community!
Equal Employment Opportunity Statement
GOAT USA is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, sex, religion, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or any other basis protected by law. GOAT USA considers all qualified applicants regardless of criminal histories, consistent with legal requirements.
Company Description
House of Ladders is a trusted provider of high-quality ladders, scaffold sales and rentals, truck and van equipment, as well as climbing and safety equipment, serving professionals across construction, maintenance, and utility industries. We take pride in offering innovative solutions tailored to meet the unique needs of our clients, supported by our knowledgeable and experienced team. Our commitment to safety and exceptional customer service is at the core of everything we do, ensuring that our products and services meet the highest industry standards. We prioritize building long-lasting relationships and providing reliable equipment for projects of all sizes.
Responsbilities
Daily Operations & Warehouse Support
- Assist with opening/closing the warehouse and maintaining a clean, safe, organized space
- Pull and prepare orders accurately using pick tickets
- Track equipment inventory, rental usage, and locations to ensure accurate records
- Help receive/inspect incoming equipment and update systems
Sales, Orders & Customer Assistance
- Take incoming orders (phone, walk-in, email) and handle counter sales
- Greet customers warmly, listen to their needs, recommend the right equipment/safety solutions, and provide knowledgeable, friendly service
- Ensure customers get the best experience: quick responses, accurate info, follow-ups on deliveries/issues, and resolution of any concerns
Project & Rental Coordination
- Support the Operations Manager in coordinating rentals, deliveries, setups, pickups, and small projects
- Track timelines, equipment availability, and progress to meet customer deadlines
- Manage details like scheduling, documentation (pick tickets, basic invoices), and team communication
- Follow through meticulously to guarantee on-time, high-quality service and customer satisfaction
General Duties
- Use computer systems for orders, tracking, and basic documentation
- Operate forklift safely to move/load equipment (experience preferred; training available)
- Drive company vehicle for local support as needed
Qualifications
- Strong Operations Management skills to efficiently oversee projects and processes.
- Excellent Communication and Customer Service skills to maintain professional interactions with clients and partners.
- Proficient Analytical Skills for problem-solving and decision-making in a dynamic environment.
- Experience in Administrative Assistance to manage documentation, scheduling, and task organization.
- Strong organizational skills and the ability to prioritize multiple responsibilities.
- Proficiency in project management tools and software is a plus.
- An associate or bachelor’s degree in Business Administration, Operations, or a related field is preferred.
Salary: $48,000 – $65,000 per year, depending on experience and qualifications.
Benefits: Health insurance, 401(k), and paid time off.
Executive Assistant to the President of Sports & Lifestyle
Reporting to: President
Function: Executive Leadership
Location (On-Site): New York City, Midtown Manhattan – Fashion District
About G-III Apparel Group, Ltd. | excels at bringing excitement and confidence to customers through the fashion we create. We are global experts in design, sourcing, manufacturing, distribution and marketing, enabling us to fuel the growth of a substantial portfolio of brands. With more than 30 licensed and owned brands, our success is driven by our entrepreneurial spirit and deep industry relationships.
Role Overview
We are seeking a highly strategic, polished, and proactive professional to serve as Executive Assistant to the President of Sports & Lifestyle. This role functions as a critical partner to executive leadership, driving key business initiatives, enhancing operational effectiveness, and ensuring seamless execution of the President’s priorities.
The ideal candidate thrives in a fast-paced, high-visibility environment and demonstrates exceptional judgment, business acumen, and the ability to operate with discretion and influence across all levels of the organization.
Success Profile
- Operates with executive presence and sound judgment
- Anticipates needs and proactively solves complex business challenges
- Demonstrates strong business and financial acumen
- Excels at managing multiple high-priority initiatives simultaneously
- Builds credibility and strong relationships with senior leaders and external partners
Key Responsibilities
Executive Partnership & Strategic Support
- Serve as a trusted advisor and right hand to the President, helping prioritize, plan, and execute key business initiatives
- Manage and optimize the President’s calendar to align with strategic priorities and maximize effectiveness
- Act as a gatekeeper and liaison across internal leadership, board members, and external stakeholders
Business Operations & Project Leadership
- Lead and manage cross-functional projects from concept through execution, ensuring alignment with company objectives
- Develop project plans, timelines, and KPIs; track progress and drive accountability across stakeholders
- Support execution of strategic initiatives, including growth, operational improvements, and organizational priorities
Executive Communications & Reporting
- Prepare high-impact presentations, reports, and briefing materials for executive and board-level meetings
- Synthesize complex business data into clear, actionable insights for decision-making
- Draft and manage internal and external communications on behalf of the President
Meeting Leadership & Governance
- Oversee planning and execution of leadership meetings, including agenda setting, materials preparation, and follow-ups
- Capture key decisions and action items, ensuring timely execution and accountability
- Support board-related materials and executive-level reporting as needed
Operational Excellence & Process Optimization
- Identify opportunities to improve organizational efficiency and effectiveness
- Drive process improvements across functions to support scalability and performance
- Assist in implementing change management initiatives across the business
Stakeholder & Relationship Management
- Partner with senior leaders across departments to advance key initiatives
- Manage relationships with external partners, advisors, and vendors
- Represent the President in meetings and interactions when appropriate
Confidentiality & Discretion
- Handle highly sensitive business and personnel matters with the utmost confidentiality and professionalism
Education & Experience
- Bachelor’s degree required; advanced degree a plus
- 5–10+ years of experience supporting C-suite or senior executives
- Proven experience in project management, business operations, or a Chief of Staff-type role
- Experience in a fast-paced, multi-brand or global organization preferred
Skills & Competencies
- Exceptional organizational and project management skills
- Strong executive presence and communication abilities
- Ability to leverage AI Tools for efficiency
- Advanced proficiency in Microsoft Office (Excel, PowerPoint) & Canva
- Strong analytical and problem-solving skills
- Ability to operate independently and make sound decisions
- High level of discretion, integrity, and professionalism
Preferred Qualifications
- Experience in a Chief of Staff or strategy/operations role
- Background in consulting, finance, or corporate strategy is a plus
- Love of Sports & Fashion industries a plus
- Experience working closely with executive leadership in a high-growth environment
Work Environment
This position is on-site 5 days per week in our New York City headquarters.
Compensation
The pay range for this position is: $100K – 120K
Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the New York City Salary Transparency Law.
About Wakefern
Wakefern Food Corp. is the largest retailer-owned cooperative in the United States and supports its co-operative members' retail operations, trading under the ShopRite, Price Rite Marketplace, The Fresh Grocer, Dearborn Market, Gourmet Garage, Fairway Market, and Di Bruno Bros.
Employing an innovative approach to wholesale business services, Wakefern focuses on helping the independent retailer compete in a big business world. Providing the tools entrepreneurs need to stay a step ahead of the competition, Wakefern’s co-operative members benefit from the company’s extensive portfolio of services, including innovative technology, private label development, and best-in-class procurement practices.
Summary
The network telecommunications project manager position is responsible for reviewing, presenting and implementation of the design, installation (build, config, test, and deploying), and ensuring the maintenance and support of the company’s network telecommunications systems, including telephone, data, and video systems. They manage and supervise network telecommunication teams and work towards improving system performance, maintaining and reducing costs.
Essential Functions
- Oversee the design, installation, and maintenance of network telecommunications equipment and systems
- Assess and recommend network telecommunications equipment to meet organization’s needs
- Manage and supervise the network telecommunications team, providing training and development opportunities as needed
- Monitor and test system performance and provide regular reports on telecommunications operations
- Develop and implement policies and procedures for the telecommunications department
- Coordinate with other department managers to identify and resolve telecommunications problems
- Ensure compliance with laws, regulations, and organizational policies related to telecommunications
Additional Functions
- Manage and negotiate contracts with network and telecommunications service providers
- Plan and manage the department budget and control expenditure
- Stay updated with advancements in the field of telecommunications and implement new technologies to enhance service
Qualifications
- Proven experience working in networking and telecommunications
- Thorough understanding of networking and telecommunications systems infrastructure
- Excellent knowledge of VoIP, SIP, carrier telecom technology options: DIA, broadband communication, private ethernet and network protocols; EIGRP, BGP, OSP
- Infrastructure platforms Cisco SD-WAN, VManage, Aruba Central, Aruba ClearPass, Cisco UC, Call Manger, Webex and Webex Room Kits, Cisco Smart Boards
- Ability to manage small internal team and managed service partners, and work collaboratively with other technical teams and business departments
- Experience in strategic planning and budgeting
- Strong problem-solving skills and ability to think analytically
- Proficiency in project management and good organizational skills
- BSc degree in Computer Science, Engineering, or related field
Working Conditions & Physical Demands
- Availability to work a varied, flexible schedule to meet business demands
- Ability to operate a computer screen for long periods of the business day
- Ability to work a hybrid schedule as established by the division (4 days on-site, 1 day remote)
- Ability to travel planned to our other locations, member stores,
- Ability to lift and install network components in assisting network technicians.
1. Network & Telecom Infrastructure Expertise
A telecom manager must understand the design, deployment, and support of:
- VoIP / SIP systems
- LAN (Layer 2 & 3)
- Routers (IOS, SD-WAN, DMVPN)
- Firewall Concepts
- Carrier circuits (PRI, SIP trunks, DIA, MPLS, DIA, Broadband, Private Ethernet, SD‑WAN, Cellular)
- Structured cabling (Cat5e/6/6A, fiber Single Mode& Multi Mode)
- Wireless systems (Wi‑Fi 2.4Ghz, 5.0Ghz, Wi-Fi 6)
This ensures reliability, minimizes downtime, and allows intelligent vendor discussions.
2. Vendor & Contract Management
Telecom involves multiple external providers — carriers, installers, maintenance teams.
Key abilities include:
- Negotiating pricing for circuits, SIP trunks, and services
- Managing SLAs and service credits
- Evaluating RFPs and proposals
- Overseeing installation and cutovers
- Ensuring compliance (E911, local codes, carrier rules)
Strong telecom managers reduce costs and increase service quality.
3. Troubleshooting & Incident Management
Telecom touches voice, data, networks, cabling, and users — so when something breaks, everyone feels it.
Critical troubleshooting capabilities include:
- Root‑cause analysis
- Reading call logs, MOS scores, trace routes, packet captures
- Understanding QoS, jitter, latency, packet loss
- Coordinating among network, voice, and carrier teams
A good telecom manager can quickly identify whether the issue is LAN/WAN, ISP, voice and video system, cabling, or endpoint.
4. Project Management & Deployment Leadership
Telecom projects (cutovers, site builds, remodels, upgrades) require:
- Scheduling and coordination
- Budgeting
- Risk assessment
- Stakeholder communication
- Documentation & as‑built creation
- Managing subcontractors during large rollouts
Project managers who excel here complete projects on budget and with minimal disruption.
5. Strategic Planning & Technology Modernization
A great telecom leader doesn’t just maintain current systems — they plan for what's next.
Includes:
- Evaluating cloud voice platforms (Teams, Webex, etc..,)
- Planning circuit and bandwidth upgrades
- Lifecycle planning for routers, switches, phones, video rooms, UPS, cabling
- Security considerations (voice & data security, carrier fraud, SIP security)
- Aligning network communication with broader IT strategy
Company Perks
- Vibrant Food Centric Culture
- Comprehensive medical, dental and vision package
- Competitive Salary and Paid Time Off
- Fitness Reimbursement and Well-Being Program
- Corporate Training and Development University
- Collaborative team environment
- Paid Parental Leave
- 401K
- Matching Gifts and Community Volunteer Involvement
Job Title: Help Desk Support Specialist (Contract-to-Hire)
Compensation: $19/hour
Employment Type: 6 Month Contract-to-Hire
Position Overview
Robert Half is seeking a Help Desk Support Specialist to provide efficient, high-quality technical support to end users. This role is responsible for handling incoming support requests, resolving Level I technical issues, and ensuring timely escalation when necessary. The ideal candidate thrives in a fast-paced environment and is committed to delivering excellent customer service while maintaining strong documentation and ticket management practices.
Key Responsibilities
- Log and track all incoming support requests within a ticketing system, ensuring accurate and thorough documentation
- Serve as the first point of contact for technical support inquiries via phone, email, and voicemail
- Prioritize and manage incoming tickets based on urgency and business impact
- Troubleshoot and resolve Level I technical issues, escalating more complex problems to appropriate teams
- Utilize internal knowledge bases and online resources to assist with issue resolution
- Maintain and update help desk documentation, including knowledge base articles and FAQs
- Follow established escalation procedures and service level expectations
- Support general help desk operations and assist with special projects as needed
Process Improvement & Operations
- Adhere to established help desk policies, procedures, and service standards
- Contribute to continuous improvement of ticketing processes and workflows
- Identify opportunities to enhance efficiency and recommend process improvements
- Develop and maintain user guides, help sheets, and knowledge base content
- Build familiarity with supported hardware, software, and systems
Customer Service & Support Excellence
- Monitor open tickets and follow up to ensure timely resolution
- Escalate critical issues to leadership when necessary
- Conduct follow-ups with users to ensure satisfaction and quality of service
- Build strong rapport with end users and effectively gather detailed issue information
- Promote a positive, customer-focused support environment
Qualifications
Education:
- High School Diploma or equivalent required
- Additional technical training or coursework preferred
Experience:
- Minimum of 1 year of call center and/or technical customer support experience
- Experience with ticketing or call tracking systems preferred
- Exposure to supporting hardware, peripherals, or POS systems is a plus
Skills & Competencies
- Strong troubleshooting and problem-solving abilities
- Excellent verbal and written communication skills
- High attention to detail and organizational skills
- Ability to manage multiple priorities in a fast-paced environment
- Team-oriented mindset with a focus on continuous improvement
- Strong customer service orientation
Pre-Employment Requirements
- Background check and drug screening
- Skills and customer service assessments as part of the interview process
The CRM Production Specialist is responsible for building, deploying, and optimizing high-volume email and SMS marketing campaigns across multiple footwear brands. This role owns end-to-end campaign production—from template/HTML builds through QA, scheduling, and send—while also maintaining automated lifecycle programs (welcome, abandoned cart/browse, post-purchase, and win-back). You’ll partner closely with marketing, merchandising, and creative teams to ensure flawless execution, run A/B tests to improve performance, and monitor deliverability, list health, and compliance.
This role is based out of our New York City office and reports to our Senior Manager, CRM on our current hybrid schedule – 3 days in office / 2 days remote.
Responsibilities:
- Build and schedule daily email and SMS campaigns from concept through deployment across multiple footwear brands
- Develop and maintain automated email triggers including welcome series, abandoned cart, browse abandonment, post-purchase, and win-back campaigns
- Execute end-to-end campaign production: audience segmentation, email building (from templates or HTML), QA testing, scheduling, and deployment
- Execute A/B testing on subject lines, content, send times, and creative elements to optimize performance
- Maintain and execute updates to site pop-ups and sign up forms
- Execute quality assurance testing across devices (desktop/mobile) and email clients (Gmail, Outlook, etc.)
- Monitor email deliverability, list health, and compliance with CAN-SPAM and other regulations
- Coordinate with marketing, merch & creative teams for asset delivery + correct execution
Qualifications:
- 3-5 years of hands-on email marketing experience, preferably in fashion, footwear, apparel, or retail ecommerce.
- Strong familiarity with ESPs & marketing automation technologies. (Klaviyo experience preferred)
- Proficiency in HTML/CSS for email customization (or ability to work with templates)
- Demonstrated ability to build campaigns from scratch and execute high-volume email calendars
- Exceptional organizational and project management skills with meticulous attention to detail
- Ability to manage multiple campaigns simultaneously in a fast-paced environment
- Knowledge of email deliverability best practices and list management
- Experience with SMS marketing + automated triggers
Benefits Include:
- Comprehensive Medical, Dental & Vision offerings
- 401k Plan with company match
- 15+ Paid Holidays
- Summer Fridays
- 15 PTO days
- Company paid life insurance at 2x salary
- Employee Discount
- Commuter & Medical/Dependent Flex Spending Benefits
- Pet Insurance
- Salary range $60,000 - $75,000, based on experience
Company Overview:
Established in 2005, Marc Fisher Footwear company is a leading full-service, product-driven fashion footwear company with knowledge and expertise in design, sales, sourcing, distribution and marketing – all with dedicated and strategic direction for each brand within the portfolio, which includes GUESS, G by Guess, Nine West, Tommy Hilfiger, Earth, Calvin Klein, Hunter Boots, Rockport, Bandolino, indigo rd., Unisa, Kenneth Cole Men’s, and Easy Spirit along with the namesake brands – Marc Fisher and Marc Fisher LTD.
Our diverse portfolio of globally recognized brands – available domestically and internationally via wholesale and retail channels – consistently meets the widest range of consumers’ fashion footwear needs, from classic to contemporary, sport to dress, men’s to women’s. Headquartered in Greenwich, Connecticut, with showrooms in New York City, Marc Fisher Footwear is sold worldwide through department stores, specialty stores and e-commerce channels.
Marc Fisher Footwear is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with a disability. EEO Employer/Vet/Disabled.
I am searching to contract a TBI specialist that can perform one-time evaluations for the local Veterans in our Leidos QTC Norfolk, VA. clinic.
These are the below benefits, in becoming a contracted provider with Leidos QTC Health Services.
1.We compensate providers directly.
2.There's no treatment or follow-ups required.
3.Low risk evaluations
4.Flexible hours (part-time)
5.Extensive training and full IT support provided.
Apply to join our team today!
Warehouse Associate roles starting at $ 20.9 per hour. The pay range is $ 20.9 to $ 24.78 per hour.
Warehouse Worker roles starting at $24.00 per hour. The pay range is $24.00 to $ 28.31 per hour.
Additional compensation in the form of shift differential may be earned in amounts ranging from $2.00 per hour to $3.50 per hour during designated time frames.
Please apply with as much open availability as possible! As a progression TM, there is an opportunity to grow your pay based on your tenure in your role.
Currently Hiring for the below shifts:
Sunday, Monday, Saturday 6:00AM-6:00PM
Sunday, Monday, Saturday 6:00PM-6:00AM
What does a role in Warehouse Operations look like?
Follow all safety policies and procedures to ensure a safe working environment for all team members.
Attend safety trainings to learn how to work safely in a fast-paced warehouse environment.
Pack, load, and ship items to stores and guests.
Ensure accurate processing of merchandise to our stores and guests.
Work safely, quickly and efficiently to handle freight and move inventory throughout the warehouse.
Maintain a neat, clean, and organized work area.
Report to work on time and complete job tasks as assigned accurately and on time.
Engage in problem solving to support continuous improvement
Maintains positive and respectful attitude while working independently and in a team environment.
Please note job duties may change at any time due to business needs.
Based on business needs and requirements for a role within Warehouse Operations, you will be considered for the role of Warehouse Worker or Warehouse Associate based on your responses to the questionnaire and assessment youll complete during the application process. Requirements associated for each of these roles are outlined below. Additional details on the specific job duties for each of these roles are provided via links at the bottom of this page.
Job requirements for both Warehouse Worker & Warehouse Associate:
Able to lift and carry merchandise weighing 35-50 lbs. frequently throughout a shift.
Able to lift and carry merchandise weighing up to 60 lbs. occasionally throughout a shift.
Stand, walk, push, pull, squat, bend, and reach during shifts.
Maintain positive and respectful attitude while working independently and in a team environment.
Able to accurately use basic math skills (counting, addition, subtraction).
Able to accurately read labels, tickets, and other product documentation.
Able to operate computer systems or handheld devices with minimal direction after receiving training.
Good written and oral communication skills
Must be able to understand, speak, and read English with sufficient proficiency to follow safety and other policies, trainings, and instructions.
Additional Job Requirements:
Warehouse Worker only:
Able to be trained on and operate all powered equipment safely (including but not limited to Pallet Rider, Scissor Lift, Sit Down & Standup Forklift), and work at heights of up to 40ft where applicable.
Work at a height of up to 40 ft on a mezzanine (where applicable).
Food Distribution Center only:
Able to work in various temperature-controlled environments including refrigerator and freezer for majority of shift.
Target team members may qualify to enroll in a comprehensive benefits package, subject to terms and conditions of the respective plans and employment eligibility. Target team members are also eligible for the 10% Target discount, plus an additional 20% off a selection of wellness products such as fruits and veggies, healthy food, active wear and tobacco cessation products.
About us:
As a Fortune 50 company with more than 350,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. Its how we care, grow, and win together.
Target Global Supply Chain and Logistics is evolving at an incredible pace. We are constantly reimagining how we get the right products to our guests faster than before, so that no matter how guests shopin stores or on Target.comwe deliver the convenience and immediate gratification they deserve.
A role in a Supply Chain Facility means being on the front lines of getting products to our guests and stores as quickly as possible to positively impact thousands of fellow team members and Target guests. Theres so much good work being done, from Operations, where process and problem-solving drive our results, to Quality Management, which ensures the right products get to the right places on time. We are always striving to support our team to create an ever-evolving business.
Find competitive benefits from financial and education to well-being and beyond at https:///careers/benefits.
Benefits Eligibility
Please paste this url into your preferred browser to learn about benefits eligibility for this role: | Pegue esta URL en su navegador preferido para obtener informacin sobre la elegibilidad de este puesto para recibir beneficios: with Disabilities Act (ADA)In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to . Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.??
