Progressive Foam Technologies Inc Jobs in Usa

About , Inc.

, Inc. is a leading online gifting and experiential commerce company with a family of iconic brands including , Harry & David, Cheryl’s Cookies, , Things Remembered, and more. Our mission is to inspire more human expression, connection, and celebration—powered by innovative customer experiences and a seamlessly integrated technology ecosystem.

Key Responsibilities

Strategic Technology Leadership

• In conjunction with the Business and Product Management, define and execute a multi-year technology vision and roadmap spanning:
• Customer Care platforms (CCaaS (Contact Center as a Service), CRM, customer accommodations, digital engagement, WFM and analytics
• Develop and execute Enterprise Order Management integrations for exception handling
• Collaborating with Product Management to develop AI & Virtual agents’ strategy and execution
• Align technology investments to measurable business outcomes including:
• CSAT / NPS improvement
• Cost-to-serve reduction
• CSRs end-to-end productivity improvements
• Establish scalable, API-first, cloud-native architecture aligned to enterprise standards.

Technology Platform & Solution Ownership

• Ensure reliable, secure, compliant, and scalable technology platform to deliver operational capability across:
• Voice, chat, email, SMS, and digital service channels
• Integrated order capture and exception handling
• Work collaboratively within IT (and business) on integrations across ERP, WMS, TMS, Digital Commerce, Payments, real-time Inventory visibility and enterprise data platforms to drive a seamless customer and agent experience
• Collaborate on Customer Center strategy, design, reliability, and optimization:
• IVR, call routing, telephony platforms
• Order exception management workflows
• Self-service and agent assisted transactions
• Ensure peak-readiness and high availability (99.9%+ uptime) across all platforms.

Delivery & Modernization

• Lead large-scale technology transformation programs including:
• CCaaS implementation & migrations
• CRM modernization
• Workforce forecasting, planning and scheduling solutions
• Autonomous agents and customer experience improvements
• Implement agile engineering practices with outcome-based delivery.
• Establish architecture standards for technology selection, deployment, lifecycle management, and technical governance.
• Support modernization initiatives leveraging:
• Intelligent call routing and speech recognition
• Predictive inventory analytics
• Automated order exception handling

Innovation& Intelligent Automation (AI/ML, Agentic AI, Bots)

• Support adoption of AI, machine learning, and intelligent automation across customer care.
• Support implementation of Agentic AI and autonomous workflow agents to:
• Address and resolve WIMO calls
• Resolve order exceptions
• Automate refunds, replacements, and adjustments
• Proactively manage inventory imbalances
• Assist agents with real-time recommendations and next-best actions
• Collaborate and support conversational AI, chatbots, voice bots, and virtual assistants to increase containment, improve personalization, and reduce cost-to-serve.
• Deploy predictive analytics and ML models for:
• Call volume forecasting
• Order risk scoring
• Inventory demand sensing
• Backorder prevention
• Establish foresight metrics, alerts and early-warning dashboards to anticipate service spikes, fulfillment bottlenecks, delivery and inventory constraints before customer impact.
• Partner with Data & Analytics to operationalize semantic-layer-driven intelligence into customer[1]care systems.

Operational Excellence & Reliability

• Own production support, incident management, and platform stability.
• Reduce incident rates and Mean Time to Resolution (MTTR).
• Ensure resilience, disaster recovery readiness, and business continuity.
• Optimize system performance to handle seasonal and promotional peaks.

Data, Analytics & Automation

• Enable analytics layer to help business improve:
• Call containment
• Forecast accuracy
• Agent productivity
• Customer and Agent experience
• Cost-to-serve
• Establish KPI dashboards measuring both technical and business performance impact.

Leadership & Cross-Functional Collaboration

• Build and lead high-performing engineering, architecture, and operations teams.
• Partner closely with:
• Product Management and Customer Care Operations
• Supply Chain & Fulfillment
• Digital Commerce
• Finance & FP&A
• Security & Compliance
• Influence executive stakeholders and participate in steering committee governance.
• Ensure alignment with enterprise Intake Planning and capital prioritization processes.

Qualifications:

Experience

• 10+ years of progressive senior technology leadership and management of enterprise platforms experience (Sr. Director or VP level).
• eCommerce environments ($1B+ revenue).
• Experience managing global teams (including off-shore development centers) and large technology portfolios.

Technical Expertise

• Deep knowledge of:
• CCaaS platforms (e.g., Dynamics, Genesys, Five9, NICE, Kodex)
• CRM platforms (e.g., Salesforce, Dynamics, Zendesk, ServiceNow)
• Workforce Management Solutions
• IVR and call/chat routing & optimization
• Strong understanding of:
• Cloud-native architecture
• API and microservices design
• Event-driven integration patterns
• Enterprise security and compliance standards

Leadership Competencies

• Strategic thinker with firm grasp on innovation and emerging technologies.
• Clear communicator with strong business acumen.
• Proven ability to influence C-level executives.
• Strong vendor negotiation and ecosystem management skills.
• Data-driven decision-maker with measurable results orientation.
• Exceptional team player with proven servant leadership style.

Education

• Bachelor’s degree in Computer Science, Engineering, Information Technology is required.
• Advanced degree preferred

Job title: QAD Techno functional Consultant

Pre-Screening Questionnaire:

QAD EE Implementation experience?

Experience in PROGRESS 4GL/Open Edge?

Experience in QAD EE with distribution, shipping, manufacturing, costing and finance

Experience in integration with multiple ERP

Must Have Technical/Functional Skills:

Should have strong domain knowledge in distribution, manufacturing, shipping and finance area with QAD EE

Required have strong experience in manufacturing and shipping.

Shall have strong knowledge on discrete orders, schedule orders, EDI, MRP, RSS, MSW/PSW and Costing, including Requirement gathering, Solution Design and Configurations, integration, end to end functional testing.

Should have hands on experience in Qxtend and QAD cloud, 3PL

Proven experience conducting analysis sessions to understand the functional and technical needs of project requirements and document.

Interact with remote/offshore developer to pass on the requirement, make them understand the functional flow, assist with any queries and ensure development is done within time and quality

Understanding of how QAD customization works

Must have strong knowledge on PROGRESS 4GL/Open Edge

Shall be able to write queries to resolve issues

Experience in integration through Mulesoft would be added advantage

Experience in integration with multiple ERP

Executive Assistant Position Summary

The Executive Assistant to the Global Technology Executive provides high-level administrative, operational, and strategic support to enable the effectiveness of the global technology organization. This role goes beyond traditional executive assistance, serving as a trusted partner to the Executive with direct responsibility for project portfolio coordination, technology procurement leadership, and cross-functional communication.

The ideal candidate demonstrates a strong sense of urgency, exercises exceptional judgment and confidentiality, and possesses advanced Microsoft Office skills, particularly in Excel and PowerPoint, to support executive decision-making and enterprise-wide initiatives.

Executive Assistant Key Responsibilities

• Executive & Strategic Support
• Provide proactive, high-level administrative support to the Executive, including calendar management, meeting coordination, and preparation of executive materials
• Anticipate needs, prioritize competing demands, and act with urgency in a fast-paced, global environment
• Handle highly sensitive and confidential information with discretion and professionalism
• Serve as a trusted liaison between the organization and internal/external stakeholders
• Establish disciplined, proactive calendar management, optimizing the Global Executive’s time through strategic prioritization, preparation, and conflict resolution across multiple time zones

Project Portfolio Support

• Support the Global Technology Project Portfolio by tracking initiatives, milestones, dependencies, risks, and deliverables
• Maintain and manage portfolio dashboards, reports, and executive summaries using Excel and PowerPoint
• Coordinate portfolio reviews, governance meetings, and leadership updates
• Partner with project managers and technology leaders to ensure timely, accurate reporting and follow-through

Procurement Coordination Responsibilities

• Act as the primary point of coordination for technology procurement activities on behalf of the organization
• Manage purchase requests, vendor onboarding, renewals, and contract documentation in collaboration with Finance, Legal, and Procurement teams
• Track budgets, forecasts, and spend using Excel-based models and reporting tools
• Ensure procurement processes are followed efficiently while meeting business urgency

Communication & Collaboration

• Prepare clear, concise, and professional executive communications, presentations, and reports
• Facilitate effective communication across global, cross-functional teams
• Represent the Organization with professionalism, responsiveness, and credibility

Executive Assistant Required Qualifications

• 8-10 years of experience supporting senior executives, preferably in a technology or global corporate environment
• Demonstrated experience supporting project portfolios and/or procurement processes
• Exceptional organizational skills with a proven ability to manage multiple priorities under tight deadlines
• High level of integrity with demonstrated ability to maintain strict confidentiality

Executive Assistant Technical & Professional Skills

• Advanced proficiency in Microsoft Office, with particular strength in:
• Excel (tracking, reporting, formulas, data analysis)
• PowerPoint (executive-level presentations, storytelling, visual clarity)
• Strong written and verbal communication skills
• Detail-oriented with excellent follow-through and accountability

Executive Assistant Personal Attributes

• Strong sense of urgency and ownership
• Highly professional, discreet, and trustworthy
• Confident communicator who can interact effectively with senior leaders
• Proactive, resourceful, and solution-oriented

First 90 Days – Success Metrics

First 30 Days: Orientation & Foundation

• Establish a trusted working relationship with the Executive and key members of the technology leadership team
• Demonstrate full understanding of Global Executive’s priorities, operating rhythm, and decision-making cadence
• Independently manage calendar, meetings, and communications with accuracy and responsiveness
• Gain working knowledge of the global technology project portfolio, key initiatives, and governance processes
• Learn and adhere to all confidentiality, procurement, and financial control requirements
• Produce accurate, timely meeting materials and executive communications using Excel and PowerPoint

Days 31–60: Ownership & Execution

• Independently coordinate project portfolio reporting, including dashboards, timelines, and executive summaries
• Deliver consistent, high-quality portfolio updates that require minimal revision from leadership
• Take ownership of technology procurement coordination, including tracking requests, approvals, and renewals
• Establish reliable Excel-based tracking for spend, contracts, and procurement status
• Proactively identify risks, gaps, or delays within the project portfolio or procurement processes and escalate appropriately
• Demonstrate a strong sense of urgency through timely follow-up and issue resolution

Days 61–90: Optimization & Impact

• Operate as a trusted extension of the Global Executive, anticipating needs and driving follow-through without prompting
• Provide clear, executive-ready visibility into the technology project portfolio, enabling informed decision-making
• Improve efficiency and clarity in portfolio and procurement reporting through refined templates or processes
• Ensure procurement activities are well-documented, compliant, and aligned with budget expectations
• Deliver polished executive presentations and communications with consistent quality and professionalism
• Be recognized by key stakeholders as reliable, responsive, and highly confidential

90-Day Outcomes

• By the end of the first 90 days, the Executive Assistant will:Enable the Global Executive to focus on strategic priorities with confidence in operational execution
• Provide dependable, accurate insights into project portfolio status and technology spend
• Serve as a central point of coordination across portfolio management and procurement
• Establish credibility and trust across global technology and corporate partners

Hi,

I Hope all is well with you. This is Bharath from Grove Technical Resources. Currently we are hiring for a Software Project Engineer with in the medical Devices.

Please go through the JD and let me know if you are interested.

Job Title: Sr Software Engineer/ Technical SW Project Manager – Medical Device

Job Location: Minneapolis, Minnesota (Fully onsite)

Type: W2 contract

Job Start Date - 5/4/26

Job End Date - 12/31/26

Job Description:

The Pelvic Health R&D team is one of the most cutting edge groups, Defining and executing on technology and architectural strategy using skills that span a variety of domains including Mobile Apps (Android), cloud, data analytics, web services, 2d/3d visualization, machine learning, and interfacing with embedded software for management and control of interconnected medical devices.

As a Senior Software Engineer (Project Engineer – Mobile), you will lead execution for a defined mobile software release pipeline, working with motivated, diverse, and knowledgeable development teams. You will collaborate with Product Engineering, Development, and Test Leads to translate requirements into actionable plans, create structured backlogs, and drive high-quality delivery. This role requires a mix of technical expertise, project execution, and leadership to deliver reliable, impactful mobile software that improves the quality of life of people around the world.

Technical skills Must have:

• 2 years of experience writing Software , Java , Python , C
• Agile Metrics
• Agile Product Owner
• agile sprint
• Android
• Mobile Software Development
• Project Planning
• Software Project Management
• Technical Leadership
• technical software project management

Nice To Have:

• DevOps tools like GitHub
• GitLab
• Kotlin
• Kotlin Multiplatform (KMM)
• PTC Codebeamer
• Must Have: Minimum Requirements
• Bachelor's degree in Software Engineering, Computer Science or equivalent with 8 to 10 years of managing delivery of advanced applications for mobile platform.
• Hands-on experience in mobile software development
• Android development experience (Kotlin or Java); familiarity with Kotlin Multiplatform (KMM) is a plus
• Understanding of mobile testing strategies and quality practices
• Experience working in Agile/Sprint-based development environments
• Ability to work at both technical detail and release-level view
• Experience creating and managing backlogs, tracking execution, and driving delivery
• Strong communication skills and ability to collaborate effectively across teams
• Strong attention to detail and an ability to deal with ambiguity

Nice to Have:

• Good understanding of Continuous Integration environments (Jenkins, Bamboo, ElectricCloud)
• Experience with iOS platforms.
• Experience with configuration management tools and best practices (GIT, SVN, etc.).
• Ability to think strategically and execute methodically.
• Excellent written and oral communication skills.
• Ability to multitask and prioritize while managing multiple projects and day to day responsibilities
• Ability to influence cross-functional teams without formal authority.

A Day in the Life:

• Own end-to-end delivery of an assigned mobile software release
• Translate product features and requirements into structured, execution-ready backlogs and user stories
• Lead backlog refinement, sprint planning, and overall release planning
• Approve and accept completed work in the ALM system using technical and quality judgment
• Apply technical judgment to evaluate approaches, challenge assumptions, and ensure architectural alignment and quality
• Partner with Product Engineering, Development, and Test Leads to ensure scope clarity, accurate task breakdown, and alignment with product intent
• Support prioritization discussions and maintain alignment with product strategy and system dependencies
• Identify risks and dependencies and drive mitigation plans
• Track delivery metrics and drive execution discipline across development and test teams
• Collaborate with stakeholders and communicate status, risks, and dependencies to leadership
• Ensure compliance with quality systems and software lifecycle processes
• Support regulatory deliverables in collaboration with engineering and test leads

Promote engineering best practices and continuous improvement

W2(Consultant required in W2 only )

Job Title: Technology Architect | Analytics – Packages | Python – Big Data

Location: Hartford, CT 06156 (Onsite/Hybrid – Candidates willing to relocate will be considered)

Duration: 6 Months Contract (Extension possible)

Visa: Only Visa Independent Candidates (USC)

Job Description:

We are looking for an experienced Technology Architect / Lead with strong hands-on expertise in GCP, Python, and ETL implementations. The ideal candidate will play a key role in designing, developing, and delivering scalable data solutions while collaborating with cross-functional teams.

Must Have Skills:

• Strong experience with Google Cloud Platform (GCP)
• Proficiency in Python
• Hands-on experience in ETL project implementation

Nice to Have Skills:

• End-to-end ETL implementation experience
• Experience with SDLC lifecycle and Agile methodologies
• Strong communication and stakeholder management skills

Key Responsibilities:

• Design and develop scalable solutions using GCP and Python
• Translate high-level architecture into low-level implementation designs
• Collaborate with architects, business analysts, and stakeholders
• Analyze business processes and recommend data-driven solutions
• Maintain detailed documentation for applications and integrations
• Provide support for production issues and platform upgrades
• Drive end-to-end ETL implementations

Experience Required:

• 8+ years of IT experience with strong delivery background