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Overview

, Inc. has consistently been at the forefront of innovation and customer experience for more than 40 years. This highly visible, enterprise role powers our Loyalty, Retention, and Customer Growth strategy across all brands within our portfolio, including 1-800-Flowers, Harry & David, Cheryl’s Cookies, Personalization Mall, The Popcorn Factory, Shari’s Berries, and more.

We are seeking a customer-centric, data-driven leader who challenges the status quo, delivers measurable results, and brings creative yet disciplined approaches to growth. Maintaining leadership in the gifting space requires continuous innovation, bold thinking, and a relentless focus on customer behavior and economics.

The Senior Director of Loyalty, Retention & Growth will own the enterprise loyalty growth engine, accountabile for driving incremental purchase frequency, retention, customer lifetime value (CLV), and contribution margin per customer. This role is responsible for ensuring Loyalty is not a benefit program, but a measurable, EBITDA-conscious growth lever that reduces reliance on paid acquisition and strengthens long-term customer relationships.

This leader will define the strategic roadmap, financial model, and operating rhythm for Loyalty—pairing clear customer value with disciplined experimentation, omnichannel activation, and continuous optimization.

Key Responsibilities

Loyalty Strategy & Program Roadmap

• Define and own the multi-year enterprise loyalty strategy, including program architecture, member value proposition, tiering, benefits, and customer positioning.
• Own the Free → Paid loyalty funnel, including membership mix, upgrade rates, renewal performance, and paid-tier penetration.
• Establish a loyalty operating rhythm that ensures continuous improvement through structured testing, optimization, and performance reviews.
• Translate enterprise growth goals into loyalty initiatives that drive incremental revenue, frequency lift (1x → 2x+), and retention—not just engagement.

Omnichannel Lifecycle & Journey Leadership

• Lead loyalty lifecycle strategy and activation across app-first and owned channels, including Push, in-app journeys, Email, SMS, Direct Mail, and onsite experiences.
• Ensure all loyalty communications are explicitly tied to behavioral objectives (activation, repeat purchase, upgrade, renewal), not just message delivery.
• Develop and manage a loyalty promotional calendar that balances customer value with margin discipline and long-term profitability.
• Partner with CRM Ops and channel teams to ensure consistent execution, personalization, and scalable activation.

Measurement, Forecasting & KPI Ownership

• Own the loyalty business case and performance scorecard, including member acquisition, engagement, upgrade, renewal, and retention forecasting.
• Drive measurement frameworks focused on incrementality and profitability, including test vs. control, holdouts, and cohort analysis.
• Make data-backed recommendations to improve program ROI, contribution margin, and long-term value creation.

Personalization & Customer Experience Innovation

• Leverage customer data, segmentation, and behavioral insights to create relevant, personalized loyalty experiences that reduce incentive waste.
• Identify opportunities to improve the end-to-end member journey (join → earn → redeem → renew → advocate).
• Lead enhancements to loyalty journeys, triggered programs, and lifecycle touchpoints to increase frequency and reduce churn.

Platform, Data & Operational Excellence

• Own loyalty platform capabilities and performance; identify feature, data, and technology needs to support roadmap delivery.
• Partner with Martech, Analytics, and Data teams to ensure loyalty data is accurate, actionable, and usable across activation channels.
• Ensure loyalty reporting, tagging, and performance measurement are consistent, scalable, and decision-ready.

Cross-Functional Leadership & Enterprise Alignment

• Serve as the enterprise loyalty lead, aligning Brand, Product, Analytics, Merchandising, Customer Service, and Technology around shared loyalty goals.
• Influence stakeholders and align teams around financial and behavioral loyalty KPIs, not vanity metrics.
• Build and lead a high-performing team culture focused on speed, accountability, experimentation, and customer obsession.

Qualifications

• 10–12+ years of experience in Loyalty, CRM, Retention, or Lifecycle Marketing with a proven track record of launching and scaling omni-channel loyalty programs.
• Strong strategic and analytical orientation with the ability to translate customer behavior into financial outcomes and growth plans.
• Deep understanding of loyalty economics, including incrementality, liability, breakage, margin impact, and incentive optimization.
• Experience leading cross-functional initiatives across Marketing, Product, Data, and Technology.
• Strong command of app-first lifecycle marketing and CRM best practices (Push, in-app, Email, SMS, Direct Mail, onsite).
• Entrepreneurial mindset—comfortable operating lean, moving quickly, and building from 0→1 and 1→10.
• Experience managing teams and developing talent.
• Digital/eCommerce experience preferred; retail experience strongly preferred.

Location: Hybrid (Jericho, NY preferred | Open to NYC, Chicago, IL Area, Columbus, OH Area)

Schedule: 4 days onsite / 1 day remote

About the Role

We’re looking for a Senior Manager, Enterprise CRM Operations to lead the execution and evolution of CRM marketing across a portfolio of iconic brands.

This is a high-impact leadership role responsible for driving end-to-end CRM campaign execution, managing a team of CRM professionals, and partnering cross-functionally to bring lifecycle marketing strategies to life.

This team operates like an internal agency, supporting multiple stakeholders across the business—so we’re looking for someone who can balance technical expertise, team leadership, and stakeholder management while also bringing forward-thinking ideas around automation and efficiency.

What You’ll Do

• Own and lead end-to-end CRM campaign execution within Salesforce Marketing Cloud (SFMC)
• Oversee cross-channel campaigns including email, SMS, and push notifications
• Translate marketing strategies into technically sound customer journeys and audience builds
• Manage campaign calendars, workflows, QA processes, and deployment governance
• Lead, mentor, and develop a team of CRM professionals (including contractors)
• Partner with Marketing, CRM Strategy, and cross-functional stakeholders to deliver campaigns on time and at scale
• Drive process improvements, automation, and operational efficiency across CRM workflows
• Ensure data accuracy, segmentation integrity, and platform best practices
• Leverage AI and predictive tools (e.g., Einstein) to improve campaign performance
• Act as a key liaison between stakeholders and the CRM Operations team

What We’re Looking For

• 7+ years of experience in CRM, lifecycle marketing, or marketing operations
• 3+ years of experience leading and developing teams
• Strong hands-on experience with Salesforce Marketing Cloud (SFMC)
• Experience building and managing email campaigns, automated journeys, and segmentation strategies
• Deep understanding of CRM campaign workflows and execution processes
• Strong project management and organizational skills
• Ability to work cross-functionally and manage multiple stakeholders
• A balance of technical expertise and leadership capability

What Sets You Apart

• Experience in an agency or agency-style environment
• Background transitioning from hands-on CRM/Marketing Automation into leadership
• Strong process improvement and automation mindset
• Ability to bring strategic thinking and innovation to CRM operations
• Experience with AI-driven marketing tools and advanced personalization

Why Join Us

At 1-800-FLOWERS.COM, Inc., our brands help people celebrate life’s most meaningful moments. As we continue to grow and evolve our CRM capabilities, this role will play a key part in shaping how we engage with customers at scale—bringing together data, technology, and creativity to drive impact.

The expected salary range for this position is $115,000 to $125,000 annually. Actual compensation will be determined based on experience, skills, internal equity, and other factors permitted by law.

To support our commitment to being an employer of choice, we offer comprehensive and competitive health, wellness, and additional benefits to eligible full-time team members. Benefit eligibility may vary based on location, average hours worked, and length of service.

Benefits may include*:

• Medical, dental, vision, life, and disability insurance for the associate and eligible dependents
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• 401(k) retirement savings program
• Mental health resources and Employee Assistance Program (EAP)
• Paid vacation time (accrued based on hours worked and tenure)
• Paid company holidays
• Employee discount across our family of brands
• Potential eligibility for annual merit-based compensation increases, where applicable

*Exact benefit terms, conditions, and eligibility requirements are governed by official plan documents and applicable law. The Company reserves the right to modify, amend, or terminate benefit plans and programs at any time.

Screen Printing & DTF Production Manager

Pay: $60,000.00 - $65,000.00 per year

Location: Pompano Beach, FL | Full-Time | On-Site

About Us

We are a high-volume decorated apparel company based in Pompano Beach, Florida, producing and shipping thousands of custom orders daily. Our in-house production capabilities include Direct-to-Film (DTF) printing, screen printing, stitch-on-demand embroidery, and print-on-demand fulfillment. We operate in a fast-paced, growth-oriented environment that values quality, speed, and execution.

Role Overview

We are seeking an experienced, hands-on Screen Printing & DTF Production Manager to oversee our Screen Printing and DTF departments. You will be responsible for the daily output, quality, staffing, and efficiency of the production floor. The ideal candidate knows decorated apparel production inside and out, can manage a team effectively, and can identify and eliminate workflow bottlenecks to meet daily order targets.

Key Responsibilities

• Manage daily production output to meet order volume targets for DTF and screen printing
• Schedule and oversee production staff including press operators, film cutters, and quality control personnel
• Monitor equipment performance and coordinate preventative maintenance on DTF printers and screen printing presses
• Track production metrics: rolls printed per day, orders completed, reprint rates, and throughput per shift
• Identify and resolve workflow bottlenecks across printing, curing, cutting, and packing
• Coordinate with art and customer service teams to ensure production-ready orders
• Optimize gang sheet layout and print queues for maximum efficiency
• Ensure quality standards are met before orders move to packing and shipping
• Train, coach, and hold production staff accountable for standards and attendance
• Report daily production numbers to leadership and flag potential delays

Required Qualifications

• Minimum 3 years in a production management role within decorated apparel, printing, or related manufacturing as a Screen Printing & DTF Production Manager
• Hands-on experience with DTF printing, screen printing, or both
• Proven experience managing a team of 10+ employees
• Strong knowledge of production scheduling, capacity planning, and workflow management
• Ability to analyze production data and drive decisions
• Excellent communication and leadership skills
• Reliable, punctual, and leads by example

Preferred Qualifications

• Experience with DTF printers and Cadlink Digital Factory RIP software
• Knowledge of gang sheeting, powder application, and curing processes
• Familiarity with ERP or order management systems for production tracking
• Screen printing press setup, registration, and ink management experience
• Bilingual (English/Spanish) is a plus

What We Offer

• Competitive salary
• Full-time, stable employment with growth opportunities
• Paid time off
• Holiday pay
• Medical, Vision, Dental insurance benefits
• 401K & 401K Match
• Advancement opportunities in a growing company
• A collaborative, team-oriented culture where your expertise is valued

Job Type: Full-time-On Site

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Description

Amazon Leo is Amazon's low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and we've designed the system with the capacity, flexibility, and performance to serve a wide range of customers, from individual households to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity.

We are seeking a talented and motivated Production Supervisor to lead production operations at Leo. Anticipated working hours for this position are Wednesday - Saturday, 6 AM - 4:30 PM (4/10s).

Key job responsibilities

* Hire, develop and supervise leads and a large group of highly skilled technicians focused on Kuiper satellite production. Includes annual reviews, career development and managing corrective and disciplinary actions.

* Coordinate with other Kuiper leaders and manufacturing engineers to plan and coordinate daily tasks for technicians and activities of all operations with an ability to adapt to changing schedules and other dynamic priorities.

* Establish on-the-job training programs and standardized opportunities for team members to learn new skills and progress in their career.

* Independently perform integration and test of the Kuiper satellite and various complex subassemblies in a cleanroom and ESD controlled environment.

* Inspect and verify your team's work after completion to ensure engineering and quality standards are met.

* Author, maintain, and train others to all relevant process documentation, including Assembly, Inspection, Testing/In-Process Characterization, and Packaging Procedures.

* Collaborate with manufacturing, design, operations and test engineers to develop, document and complete activities, including continuous improvement opportunities

* Provide frequent feedback and technical reviews on designs, processes, tools and custom equipment used in production environments.

* Improve and enforce area safety and reporting mechanisms through regular auditing and safety-related projects.

Export Control Requirement:

Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

A day in the life

The Production Supervisor will work closely with cross-functional engineering, test, enterprise, quality and operations teams on production hardware integration processes and systems. This is a critical role leading the technician team on the production floor.

This position requires a high degree of skill in many areas, including technical leadership, technician development, mechanical assembly, avionics integration, troubleshooting, electrical checkouts and environmental testing. In short, you will be responsible for ensuring high quality, workmanship and safety standards are adhered to on a daily basis across the technician team. You will also help lead long term production planning, team organization, team building and hiring for essential roles across your team.

About the team

We are a fast-paced, data-driven team working with leaders in multiple technology areas to deliver the best product for our customers. We hold each other to relentlessly high standards, and constantly look for ways to improve the product's performance, quality and cost. We are motivated by technical challenges and want individuals who are excited for the fast pace of production.

Basic Qualifications

* 2+ years of team leadership experience

* 5+ years of hands-on experience in mechanical or electrical hardware assembly, test, and/or installation

Preferred Qualifications

* Experience hiring and leading a high-performance team

* Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent

* Experience working in a fast-paced, rapidly changing operations environment

* Experience leading engineering teams as a mentor or tech lead, or experience leading and influencing your team or organization

* Experience helping develop enterprise manufacturing systems and/or assembly lines.

* Experience working with FOD, ESD sensitive hardware and clean room requirements.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at , WA, Kirkland - 100, ,000.00 USD annually

• $1,200 - $1,600 Average per Week
• Regional runs - Home weekly
• Some weekend work required
• No pneumatic experience required
• No tank or hazmat experience required

• Great balance of home time, pay and benefits
• Family owned and operated since 1948
• Medical, vision, and dental insurance, starting as low $16/ week
• Health Savings Account (HSA) w/ company contributions
• 401(k), with company percentage match
• Performance and referral bonuses
• Clean inspection bonus program
• Weekly pay and many other great benefits
• 24-hour dispatch
• Late model equipment
• Paid tanker training - Orientation
• No tank or hazmat endorsement required

• Minimum 25 years of age
• Valid Class-A CDL (no endorsements required)
• Minimum 18 months of verifiable tractor-trailer experience

CarsDirect and Auto Credit Express, both part of the Internet Brands automotive family, are trusted leaders in the car-buying and financing space, serving millions of customers nationwide.

CarsDirect simplifies the car shopping experience by helping consumers research vehicles, compare prices, and connect directly with local dealerships to buy or lease new and used cars. We make it easy for anyone - regardless of credit history - to find the right car at the right price.

Auto Credit Express focuses on empowering customers with challenged or limited credit. Through our large network of lenders and dealerships, we help people get approved for auto loans and get back on the road, while rebuilding their financial confidence.

Together, these brands empower car buyers by providing tools, resources, and connections to make confident, informed decisions.

CarsDirect/AutoCreditExpress is in search of an Inside Sales Representative to join our team in El Segundo, CA

Our ideal candidate is energetic, resourceful, and a take-charge individual who can take prospects through the full sales cycle from prospecting to close.

Key Skills and Experience:

- B2B sales experience preferred (at least 6 months experience)

- Automotive and social media experience (plus)

- Excellent phone skills (50-60 cold calls per day) and written communication.

- Outstanding time management and ability to multitask.

- Strong sales results paired with a high degree of initiative, follow-up, and product retention.

- Proficiency in workplace applications such as Word, Excel, and Google Suite.

Why you should work here:

- Uncapped commission incentives. The more you close, the higher your total compensation.

- Fast-paced, friendly, competitive environment

- Full benefits – Health, Dental, Vision, 401K

- 3 weeks PTO + Paid Holidays

- A culture that celebrates success!

This describes you:

- Strong hunter mentality.

- Self-motivated.

- Strong attention to detail and highly organized.

Compensation: $50,000.00 base, with top reps consistently making $80,000+ in total compensation. Commissions are paid monthly.

In addition to our awesome culture, we offer a comprehensive benefits package designed to support the health and well-being of you and your family. Our benefits include health insurance options such as medical, dental, and vision coverage, flexible spending accounts (FSA) for medical and dependent care, short-term and long-term disability insurance, and life and AD&D insurance. We also provide a 401(k) retirement savings plan with a company match, paid time off (PTO), paid holidays, commuter benefits as well as access to our Employee Assistance Program (EAP) and well-being coaching services. In addition, employees can take advantage of voluntary benefits such as home, auto and pet insurance, and discounted legal and financial services. For more details, feel free to inquire during the interview process.

Internet Brands®, headquartered in El Segundo, Calif, is a fully integrated online media and software services company focused on four high-value vertical categories: Health, Automotive, Legal, and Home/Travel. The company's properties and platforms include the WebMD, Medscape, and Henry Schein ONE networks, which are the global leaders in their markets; Nolo, Avvo, and Martindale, which form the largest consumer information provider in the legal market; and CarsDirect, Fodor's Travel, and many others which are leaders in their key vertical markets. Internet Brands' award-winning consumer websites lead their categories and serve more than 250 million monthly visitors, while a full range of web presence offerings has established deep, long-term relationships with SMB and enterprise clients. The company's powerful, proprietary operating platform provides the flexibility and scalability to fuel the company's continued growth. Internet Brands is a portfolio company of KKR and Warburg Pincus.

Internet Brands and its wholly owned affiliates are an equal opportunity employer.

The Associate Account Executive - Sales (AAE-S) is responsible for making scheduled marketing sales calls to new and existing clients within their assigned territory. This role maintains account histories and completes marketing assignments. The AAE-S enters client data and updates the database with job postings. The AAE-S maintains relationships with clients within their respective territory to solicit feedback, provide support, solve issues, and gain additional business/job orders.

Sales - 80%

• Sources, generates, and prospects sales leads by making telephone calls to clients by contacting clients via telephone calls, e-mails, text messages and third-party site messaging
• Contacts client facility leaders including but not limited to c-suite executives, medical directors and department heads to qualify them, sell our services, and inquire about needs for locum tenens coverage
• Reviews external job boards to prospect new business opportunities
• Qualifies the viability of client opportunities
• Updates and verifies pertinent information such as client contact name, job titles, contact information, staffing levels, and personnel needs for specialty departments in the company database information
• Enters open orders for respective clients
• Ensures the integrity and accuracy of information entered in the company database
• Conducts “two bite” check-ins with clients to ensure orders have been filled to their satisfaction
• Manages daily schedule of calls, meetings, and follow ups
• Achieves/exceeds daily and monthly activity goals and metrics as set by their manager; exceeds KPI production metrics measured by all communication activity
• Keeps management informed of area activities, significant issues, and changes in volume

Account Management - 20%

• Identifies potential future needs with existing clients by building and maintaining business relationships
• Ensures client needs are satisfied and that they are informed of new products and price changes
• Resolves client requests, complaints, and issues
• Follows up with clients routinely to ensure there are no additional challenges

SECONDARY FUNCTIONS (IF APPLICABLE)

• May send appropriate targeted marketing materials to clients as needed
• May work on special projects or other duties as assigned

SUPERVISORY/BUDGETARY/EXTERNAL COMMUNICATION RESPONSIBILITY

• Communicates with external clients

QUALIFICATIONS – EDUCATION, WORK EXPERIENCE, CERTIFICATIONS

• High School Diploma or equivalent required; Bachelor’s degree preferred
• Internal candidates: Successful completion of internal Account Representative training
• External candidates: 1+ year(s) of sales or recruiting experience preferred

KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to adhere to and exhibit the Company Values at all times
• Working knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and Teams
• Working knowledge of Salesforce or relative CRM systems
• Ability to effectively manage multiple competing priorities in a fast-paced sales environment
• Strong attention to detail
• Strong customer service mindset
• Strong organizational and time management skills
• Ability to work independently
• Strong communication skills - both oral and written
• Solid critical thinking and creative problem-solving skills
• Ability to negotiate and influence
• Ability to research leads and potential business opportunities
• Ability to work with sensitive information and maintain confidentiality

KEY COMPETENCIES REQUIRED

• Ensures Accountability
• Persuades
• Action Oriented
• Being Resilient
• Manages Ambiguity
• Resourcefulness
• Manages Complexity
• Drives Results
• Interpersonal Savvy
• Demonstrates Self-Awareness
• Nimble Learning
• Instills Trust

What's in it for you

• Company-paid benefits (Basic Life and AD&D, Short and Long-Term Disability, Employee Assistance Program, Compass Health Advocate and Transitions).
• Healthcare benefit options (Value Plan, High Deductible Plan with HSA, Healthcare FSA, Dependent Care FSA, Prepaid Legal Services, 529 Savings Plan, Pet Insurance).
• Paid parental leave.
• Company sponsored 401k plan with company matching.
• PTO that accrues at a rate of 15 days/year for 1st year and continues to increase with tenure.
• Tuition reimbursement for continuing education.
• An opportunity to work at a state-of-the-art facility in Alpharetta which features an on-site daycare and cafeteria, world-class fitness center and wellness clinic.

EEO Statement

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under the law.

We are Worthy + CIRCA Jewels — united in reshaping the future of pre-owned luxury.

Through a powerful blend of expertise, technology, and a global network, we deliver a best-in-class experience for individuals looking to sell their fine jewelry. Our mission is to maximize value for our clients while upholding the highest standards of integrity, transparency, and excellence.

Driven by a commitment to quality, sustainability, and the enduring worth of finely crafted pieces, we’ve earned the distinction of being the world’s most trusted buyer of diamonds, fine jewelry, and luxury watches.

Once entrusted with a piece, we tap into our diverse resale ecosystem — including exclusive tenders, private wholesale, and our own auction platform, Hampton Estate Auction — to ensure each item finds its next esteemed owner.

We’re a global team fueled by passion — for our work, our customers, and one another. We value curiosity, creativity and the pride that comes from doing exceptional work with purpose.

Apply today to join the team that’s setting a new standard in luxury re-commerce jewelry.

What You'll Do

• Accurately evaluate and grade diamonds, gemstones, jewelry, and watches using gemological tools and industry-standard forms of testing
• Perform all key tests to determine proper assessment of jewelry
• Provide the written gemological information for each listing following our cataloguing template
• Assist your teammates on the Hampton Estate Auction team for any auction related operational tasks

What You Have:

• GIA Certification preferred, AJP or Graduate Degree (GG)
• Ability to grade, evaluate and price a large volume of diamonds, gemstones, jewelry, and watches
• Keen eye to scrutinize auction items in order to detect and reject items that fall below our minimum requirements, such as imitations and synthetics, as well as damaged articles.
• 3+ years related jewelry experience with a diamond/gemstone focus
• Organization skills required
• Sense of urgency to ensure timely and reliable product flow through collaboration with receiving and photography teams
• Diligent, self-starter who thrives working independently
• Flexibility in regard to work schedule as days leading up to each auction tend to be longer
• Ability to multitask in a fast paced startup environment

Who You Are:

• Positive, upbeat, personable, and motivating, with a team oriented mindset
• Passionate and adaptable, ability to work in a fast paced, startup, team environment under tight timelines and resources
• A strong communicator with excellent verbal & written skills
• Highly organized with the ability to manage multiple projects and communicate effectively with all teams
• Flexible and willing to adapt to changing business needs and ability to manage multiple moving parts

What We’ll Give You

• A supportive, inclusive culture in an organization that values your contributions
• Opportunities for personal and professional growth through work experience and mentorship
• An attractive and equitable compensation package, including salary and stock options
• A generous benefits program featuring generous PTO, comprehensive medical, dental, vision and other health benefits, 401K plan, commuter program, learning & development resources, health & wellness perks (i.e. free therapy sessions, discounted women’s & family health services) and so much more

DESCRIPTION:

Build working relationships with business unit leaders, focusing in the areas of construction safety. Delivers programs to train employees in the fundamentals of occupational safety. Interprets and facilitates implementation of policies and procedures relating to construction occupational health and safety. Works closely with all levels of the organization as well as the contractors to ensure all work is performed to company safety standards, OSHA, and all workplace safety laws.

Job Duties:

Conduct Safety Initiatives

1. Collect, analyze, and interpret existing, new and emerging safety regulations to initiate corporate compliance strategies. Collaborate with other Consultants, where appropriate.

2. Develop (or facilitate diverse teams to develop) programs, policies and procedures and coordinate implementation to assure the health and safety of personnel while controlling company losses.

3. Analyze contractor safety performance indicators to identify trends, improvement opportunities, or specific intervention needs, and provide consultation from an expert perspective to achieve effective solutions.

4. Assure effective implementation of contractor safety programs through auditing, inquiry, observation, and networking, leveraging the best practices.

5. Identify needs, develop and deliver fundamental, technical, or customized safety training programs tailored to various levels within the organization, utilizing outside resources where applicable.

6. Participate, and/or consult on various corporate and business unit safety committees, task forces and/or safety meetings.

7. Review contractor accident investigations and make recommendations to prevent new or recurring accidents.

8. Acts as a source for safety equipment consultation and information for the BU.

9. Provides current and past safety statistics relative to lagging (e.g., injury/illness or motor vehicle accidents) and leading indicator information.

Other

1. Establish and maintain good working relationships with employees, contractor personnel and project leaders.

2. Serve on local safety committees while offering expert perspective on safety issues.

3. Support diversity by actively seeking out and encouraging diversity in perspective and by establishing an environment of inclusion.

List of job titles and incumbents along with type and nature of internal contacts

1. Associate Safety Consultant, Senior Safety Consultant, Principal Safety Consultant and/or Manager Safety Services – provide support and recommendations on health & safety related initiatives

2. Management and represented employees – provide updates, consultation and/or training on health & safety related items

3. Supervisors and managers – provide updates and consulting on health & safety related items

4. Union officers and stewards - establish and maintain good working relationships while addressing safety concerns.

5. Contractors, Owners, Project Management, Safety Representatives, Superintendent, General Foreman, Foreman, and labor force.

Type and nature of external contacts when applicable

1. Vendors and consultants – coordinate and schedule

2. Regulatory agencies – provide requested information and communicate findings

3. Trade Unions - interact with agents, stewards, safety representatives

Minimum Qualifications:

· Associate degree in Safety, Industrial Hygiene, or closely related field is preferred. A combination of education, training/certification, and experience with large scale construction projects in lieu of education will be considered.

· The Safety Consultant – Construction requires at least 3 to 5 years of experience providing safety services to large construction projects. Utility experience desired.

· Experience in regulatory compliance, best practice, case management, and contractor oversight

· Intermediate skills in Microsoft Office Suite

· Uses appropriate interpersonal skills and communication methods to build constructive relationships with contractors, business units, and other stakeholders to meet shared goals and objectives.

· Key leadership competencies are making difficult decisions, relationship-building, influencing, fostering teamwork, knowledge of the business and sound judgment.

· Embraces the ideas of others, nurtures innovation and manages innovation to reality.

· Demonstrated leadership ability.

· Ability to handle multiple tasks concurrently.

· Ability to consult effectively with internal clients.

· Experience with planning and project coordination skills.

· Above average verbal and written communication skills.

· Ability to adapt to changes in the external environment and organization.

· Ability to provide high quality customer service.

· Effective presentation skills.

· Good interpersonal skills, with the ability to interact effectively.

· Ability to maintain composure in dealing with all organizational levels including, executives, managers and supervisors, employees, training staff and the public, occasionally under conditions of urgency and in pressure situations.

· May be exposed to or required to handle sensitive and confidential information.

· Valid driver’s license required. Will be required to use personal vehicle in the performance of duties.