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Operations Strategic - Analyst
Salary not disclosed
Irving, TX 4 days ago
Job title: AWM - Operations Strategic - Analyst

Location: Irving TX, 75062

Duration: 6 Months ( Possible extension)

Description:



  • Operations is a dynamic, multi-faceted division that partners with all parts of the firm to provide financial counseling services to clients. In addition, Operations provides essential risk management and controls to preserve and enhance the firm's assets and its reputation.

Essential Duties And Responsibilities:


  • Take customer calls and provide accurate, satisfactory answers to their queries and concerns
  • Facilitate payment function, answer client queries on accounts, portfolios and records
  • De-escalate situations involving dissatisfied customers, offering patient assistance and support
  • Guide callers through troubleshooting, navigating the company website or using the products or services
  • Collaborate with other client services professionals and financial advisors to improve client experience
  • Willingness to cross train in other operational functions beyond day-to-day assignment
  • Review and approve pending client requests to ensure proper authorizations and supporting documentation are in place and meet policy requirements
  • Process team specific tasks as requested by the business.
  • Utilize proprietary and external systems to evaluate complex issues and make critical thinking decisions
  • Interface with teams and businesses resolve on-going issues and answer specific policy questions
  • Provide support and work on special projects as requested

Qualification:


  • Bachelor's degree
  • 1-3 years of prior work experience in a relevant field.
  • Proficient to advanced skills with MS Office (Excel, PowerPoint, Word, Outlook)
  • Highly organized with exceptional attention to detail and follow-through
  • Strong ability to manage multiple projects with competing deadlines
  • Proven analytical skills and problem solving ability
  • Team player with positive attitude and strong work ethic
  • Ability to work collaboratively with all levels of the organization
  • Flexible and able to work well under pressure in a team environment
  • Strong communication skills (written and verbal)
  • Great active listening skills
  • Exceptional interpersonal and rapport building skills
  • Ability to work in a fast-paced environment
  • Strong interest in client service/operations
  • Commercially savvy with ability to exercise discretion with respect to highly confidential/sensitive information
  • Analyst must understand and adhere to all policies and procedures including, but not limited to, quality, client service, information security, and compliance
  • Apply business judgment to identify unusual or suspicious activities and escalate issues as appropriate
Not Specified
Customer Care Center Specialist
Salary not disclosed
Canton, NY 3 days ago
Overview

At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.

Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day.

To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.


Responsibilities

Answer incoming bank calls, forward or assist caller accordingly while adhering to customer service standards and department policy.Provide technical support and assistance to customers and branches for all Digital Banking products and services as well as general customer assistance with basic deposit and loan questions.

Essential Duties:

  • Provide assistance and technical support to customers via the help desk, maintaining professionalism and exemplary customer service skills.
  • Answer other general customer questions relative to bank products and services.
  • Follow Digital Banking procedures to complete Regulation E claims and inquiries. Close cards and reorder when appropriate. Work with Fraud Analysts as necessary.
  • Enter information and detail from each call in Synapsys.
  • May be asked to complete branch requested maintenance, answer customer email inquiries, respond to customer research requests, assist with department account reconcilement, and other clerical duties.
  • Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to policies, procedures, and internal controls, and meet all training requirements in a timely manner.

Ancillary Duties:

As an integral member of the Customer Care Center, this position is also responsible to provide assistance wherever necessary to help the department and the Bank in achieving their annual goals.


Qualifications

Education, Training and Requirements:

  • High School Diploma or equivalent required.
  • All applicants must be 18 years of age or older.

Skills:

  • Proficient PC Skills including typing.
  • Ability to learn and utilize the software necessary to initiate any processes with regards to Digital banking.
  • Excellent verbal and written communication skills.
  • Attention to detail, excellent listening skills and the ability to remain calm and patient under pressure.

Experience:

  • Customer service experience in a fast paced, high volume work environment required. Banking and/or call center experience preferred.

Other Job Information

Hours: 40 hours/week

Compensation: Commensurate with experience plus potential for annual merit increase. In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on!

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus.

The Company is an Affirmative Action, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law.

The Company will make reasonable accommodations for qualified individuals with a disability. If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department.


Minimum

USD $18.25/Hr.
Maximum

USD $24.71/Hr.
Not Specified
Records Specialist
Salary not disclosed
Corvallis, OR 3 days ago


Position Summary

The Records Specialist is responsible for answering non-emergency phone calls and assisting in-person customers at the Law Enforcement Building. Serve as the first point of contact with individuals, including victims of crime, sex offenders, angry/agitated individuals, job applicants and law enforcement professionals. Must be customer-service focused, detail oriented, dependable and perform work using several computer software programs. The Records Unit provides service for dual agencies, the Corvallis Police Department and the Benton County Sheriff's Office. These tasks are illustrative only and may include other related duties.

Full-time, AFSCME represented, 12-month probationary period

Must meet all qualifications and requirements as listed in the Position Description

Ability to obtain LEDS Update/Inquiry certification. Must successfully pass a comprehensive background investigation including criminal history check and obtain an Oregon State Police CJIS clearance.

Proposed Recruitment Timeline

February 18, 2026

Recruitment Opens

March 4, 2026 at 5PM

Initial review of candidates

March 9, 2026

Invite candidates to testing

Week of March 16, 2026

Invite candidates to speed interviews

Week of March 23, 2026

Oral Board Interviews

Week of March 30, 2026

Final Interviews

March/April

Background

Anticipated Appointment May 16, 2026



Essential Duties

Provides public reception at the Police Department and Sheriff's Office front desk. Duties are taking reports, answering questions, taking, and accounting for payments, sex offender registrations, and receiving and releasing found items.


Answers non-emergency Police Department and Sheriff's Office phone calls, provides requested information or refers citizen to appropriate source of information.


Documents in computerized and written police form all pertinent information on various violation and misdemeanor crimes as reported by citizens. Reviews officer reports to ensure completeness, correctness, and conformity with OUCR requirements. Trains officers in OUCR requirements.


Operates manual and computer record systems performing data entry and file retrieval for the following:

  • Arrest warrants and court subpoenas;
  • Crime, stolen property, and custody reports;
  • Teletype service, traffic accidents and citations; and
  • Statistical reports as required.

Supports the public, police investigations, and other criminal justice agencies by performing record checks, providing copies of officers' reports, ordering DMV suspension packets, and other pertinent information as appropriate under public records laws.


Processes fingerprint cards, warrants, subpoenas and expungements.


Conforms with all safety rules and performs work in a safe manner.


Adheres to all City and Department policies.


Delivers excellent customer service to diverse audiences.


Maintains effective work relationships.


Arrives to work, meetings, and other work-related functions on time and maintains regular job attendance.



Qualifications and Skills

Education and Experience

High school diploma or equivalent and two years of related employment experience.


Knowledge, Skills and Abilities

Ability to perform duties related to the public safety records unit, including the ability to gain knowledge of applicable Oregon and municipal laws including those regarding storage, dissemination, and destruction of public safety records. Working knowledge of public records law.


Ability to relate well to a wide variety of individuals and groups, and to communicate effectively orally and in writing. Knowledge of business English, spelling, punctuation, grammar, and basic math skills required. Strong attention to detail.


Understanding of operational rules and general instructions; and ability to respond to work situations with minimal supervision.


Ability to evaluate citizen reported situations, determine when to contact an officer or where to refer the citizen, and determine if a reported crime must be referred to a patrol officer or processed by Records.


Ability to get along well with coworkers, and the public, and maintain effective work relationships.


Ability to diffuse and resolve conflicts with difficult and agitated customers; and provide excellent customer service.


Ability to prioritize multiple duties and to work with interruptions.


Ability to type by touch and to use a computer and related software to perform the essential functions of the position. Ability to gain knowledge of public safety records specific software.


Ability to maintain confidentiality and exercise discretion and judgment in dealing with sensitive or confidential information.


Special Requirements

Ability to meet LEDS Update/Inquiry certification requirements.


Must successfully pass a comprehensive background investigation including criminal history check and obtain an Oregon State Police Criminal Justice Information Systems clearance.


Demonstrable commitment to sustainability.


Demonstrable commitment to promoting and enhancing equity, diversity and inclusion.


The individual shall not pose a direct threat to the health or safety of the individual or others in the workplace.



How to Apply

Qualified applicants must submit an online application located on theCity of Corvallis website(click on "Apply" above).

Position is open until filled.

First review of applications will occur after 5:00 PM on Wednesday March 4, 2026.

Applicants are encouraged to include a cover letter with the online application;

Resumes will not be accepted in lieu of a completed online application.

Late or incomplete applications will not be accepted/considered.

*Please do not include personal or protected information in attached resumes or cover letters, this includes your birth date, age, dates of education, and graduation dates.*



Not Specified
Security Officer - 4:00 pm - 12:00 am
Salary not disclosed
Buffalo, NY 3 days ago

Description

Ready for more than just a job? Build a career with purpose.


At Lactalis in the USA, we're committed to providing meaningful opportunities for our people to learn, grow, and thrive-whether you're just starting your journey with us or looking to take the next step in your career. From day one, we offer the tools and support to help you succeed.

As the world leader in dairy, Lactalis is a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we're proud to produce award-winning dairy products that bring people together.

In the US, we proudly offer an unrivaled house of beloved brands, including Galbani Italian cheeses and ricotta, President specialty cheeses and butters, Kraft natural and grated cheeses, Breakstone's cottage cheese, Cracker Barrel, Black Diamond cheddar, and Parmalat milk. Our yogurt portfolio includes siggi's, Stonyfield Organic, Brown Cow, Oui, Yoplait, Go-Gurt, :ratio, Green Mountain Creamery, and Mountain High, along with a growing family of ethnic favorites like Karoun, Gopi, and Arz.

At Lactalis, we live by our core values-Ambition, Engagement, and Simplicity. We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone's unique background and ideas are valued.

Even if you don't meet every qualification, we encourage you to apply. We want to hear about your PASSION, your STORY, and how your EXPERTISE can help us shape the future of dairy.

Lactalis USA , part of the Lactalis family of companies, is currently hiring a Security Officer based in Buffalo, New York.Shift - 4:00 pm - 12:00 amFrom your PASSION to ours:The Security officer is responsible for keeping our employees, our buildings, and grounds safe and secure. Must communicate any issues in real time and ensure the proper steps are taken to address the situation. During any emergency situation the Guard Building is the hub for communication and management of unwanted events. Keeping confidentiality of the department's activities is the utmost importance and must always be adhered to. Must be alert at all times, monitoring surveillance, parking lots, entrance ways and flow of people traffic. The accurate scaling of incoming milk is a top priority as it is our number one resource.
From your EXPERTISE to ours:Key responsibilities for this position include:* Communicate with security Supervisor, or other staff to resolve problems.* Ensures incoming milk loads are processed accurately following all protocols in place and reports and issues to supervisor.* Adhere to visitor entry log, do not allow visitors in unless they are on the log, the only exception is unannounced regulatory entities. * When asked by management, be able to look up license plate and or tag numbers in order to correct parking violators of safety and security.* Accurately reads meters as required and enters the data in the proper spreadsheet.* Follow crisis management procedure based on the different unwanted events.* Patrol site to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.* Ensures all facilities, grounds and parking lots are properly lit, reports any areas not in compliance.* Evict trespassers, rude violators, or other security threats from the premise.* Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.* Monitor access and flow of inbound and outbound vehicles to prevent unsafe conditions related to traffic.* Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.* Answer telephone calls to take messages, answer questions, and provide information during non-business hours. * Respond to medical emergencies by administering basic first aid or by obtaining assistance from paramedics.* Answer alarms and investigate disturbances.* Extended or off work hours may be required.

Requirements

From your STORY to ours:

Qualified applicants will contribute the following:


Education & Experience:

* High School Diploma or General Education Degree required.

* Ability to perform a multitude of tasks.

Specialized Knowledge

* Knowledge of computer software: Microsoft Word, Excel, Outlook, Power Point.


Skills / Abilities

* Strong communication abilities, written and verbal.


Professional Certifications

* New York State Security Officer Licensure.


At Lactalis, we offer a comprehensive Total Rewards Program with a variety of affordable benefits and coverage options. We support insurance costs significantly, contribute generously to retirement plans, and offer Paid Time Off from day one. We are committed to your professional growth, providing training and development opportunities, including Education Reimbursement. Join us and grow your career.

Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities. Further, any division of the Company that is an Affirmative Action Employer will comply with all related legal obligations.

Not Specified
Aquatics Cashier
🏢 City of Corvallis
Salary not disclosed
Corvallis, OR 2 days ago


Position Summary

Responsible for the operation of the main reception desk at the Aquatic Center. Responds to routine requests for information. Provides customer service to patrons, by telephone, email, and in person. Performs general clerical, cashier, administrative support, and custodial duties. These tasks are illustrative only and may include other related duties.

Part-Time, Flexible Schedule

Casual, non-represented position,

Seasonal; Spring - Summer

Spring: May - June 10-15 hrs/wk
Summer: June - August 10 - 30 hrs/wk


Essential Duties

Serves as receptionist greeting patrons.Answers phones, routes calls and takes messages.Sends and responds to email and provides requested information.Performs as the first point of contact with the public.
Handles financial transactions for general admission, long-term passes and classes and perform basic mathematical calculations in cashier duties.Closes out cash register at end of shift; counts cash; balances read out; completes daily revenue report from previous day; prepares bank deposit, and performs any other related duties to assure City cash handling procedures are followed in accordance with City accounting policies and internal controls.Responds to routine telephone requests which have standard answers; refers calls and visitors to appropriate staff.Provides departmental administrative support services including but not limited to process and distribute mail and materials; copies and faxes documents; and files.Registers students for lessons and programs. Communicates information regarding programs and content of swimming lessons in response to inquires from the public.Schedules rentals and performs data entry of registration information.Assists with patron control in lobby and entrance area.Cleans areas around reception, in the lobby and entrance.

Cashiers assigned to the concessions trailer takes and prepares food orders for customers, performs concessions trailer opening and closing procedures and assists with stocking concessions trailer inventory. Adheres to proper food-handling procedures.Conforms with all safety rules and performs work is a safe manner.Delivers excellent customer service to diverse audiences.Maintains effective work relationships.Arrives to work, meetings, and other work-related functions on time and maintains regular job attendance.

Qualifications and Skills

Education and ExperienceOne year related experience or education in office/business procedures or related area; or combination of education and experience that provides the employee with the knowledge, skills and abilities to perform the essential functions of the position. Knowledge, Skills and AbilitiesWorking knowledge basic office procedures and techniques for organization and filing. Ability to maintain manual and electronic filing and record-keeping systems.
Working knowledge of business English, spelling, punctuation, basic math, and grammar. Working knowledge of cash register operation and cashier practices that include register balancing. Effective clerical skills, including typing/word processing, filing, and operation of standard office equipment. Effective interpersonal, customer service, communication and telephone skills. Ability to communicate effectively to a variety of audiences and to give and understand oral instructions. Good customer service skills and the ability to interact with groups of all ages, to get along well with coworkers, the public, staff and volunteers and to maintain effective working relationships. Ability to use a computer, and to learn department specific computer hardware and software, to perform the essential functions of the position.

Cashiers assigned to the concessions trailer must have the ability to work in the confined space of a concessions trailer. Ability to enforce safety regulations. Work in a busy environment and handle crowds while answering telephone calls. Special RequirementsCertified in CPR/AED and first aid for professional rescuer.

Cashiers assigned to the concessions trailer must have a current Oregon Food Handler Card.Demonstrable commitment to sustainability.
Ability to pass a pre-employment background check and/or criminal history check.
Demonstrable commitment to promoting and enhancing diversity. The individual shall not pose a direct threat to the health or safety of the individual or others in the workplace.

How to Apply

Qualified applicants must submit an online application located on the City of Corvallis website (click on "Apply" above).

Resumes will not be accepted in lieu of a completed online application. Incomplete applications will not be accepted/considered.

Position is open until filled.

*Please do not include personal or protected information in attached resumes or cover letters, this includes your birth date, age, dates of education, and graduation dates.*



Not Specified
Certified Nursing Assistant (CNA) - Full Time, Part Time (Williamsburg)
✦ New
Salary not disclosed
Description:

The Certified Nursing Assistant (CNA), under the direction and supervision of the Director of Nursing and/or the assigned charge nurse, provides individualized care to residents to include routine daily care, promoting maximum independence, safety, and comfort for each resident.


*Full Time, Part Time Plus and Part Time options available.
Starting hourly rate is $19.00/hour and increases with experience.
ESSENTIAL JOB FUNCTIONS
  • Makes rounds to resident rooms at least every two hours to ensure resident needs are met to include toileting, turning, repositioning, and hydration; makes walking rounds at shift change with the oncoming CNA ensuring resident rooms are tidy and in good condition; communicates any pertinent changes or things that are occurring with the residents during walking rounds ensuring a seamless transition of care; checks the care base, country kitchen, and soiled and clean utility rooms during walking rounds for tidiness; issues found during rounds will be addressed by the off-going shift
  • Observes unusual symptoms or signs of illness or skin breakdown and reports same to nurse in charge; reports indications of residents’ deteriorating physical, emotional, or mental health through the utilization of the Interact Stop and Watch documents
  • Listens to change of shift report and communicates with charge nurse on what shift priorities should be
  • Provides care in accordance with the resident care profile and resident preferences
  • Administers bed baths daily and showers twice per week unless resident requests otherwise
  • Distributes and sets up resident meal trays; assists the residents who need assistance with their meals, encourage intake, and accurately document intake
  • Provides daily and weekly personal care including oral hygiene, fingernail trimming, dressing daily and throughout the day as needed, assisting with toileting or changing throughout the day as needed
  • Positions residents properly using comfort and safety devices as ordered; repositions bedridden residents every two hours or more often as directed
  • Takes vital signs according to resident plan of care or as assigned by supervising charge nurse
  • Assists with bladder and bowel training of selected incontinent residents
  • Makes rounds of incontinent residents every two hours to provide partial bathing and change of clothing and linen as needed; cleans carpet or furniture if needed and notifies Housekeeping for sanitation
  • Answers resident call lights in a timely manner, politely, and with focused concern on the resident; maintains a goal of answering each call light in under four minutes
  • Answers the phones located at the care base or nurses station when appropriate; provides professional and courteous direction to the party on the phone
  • Assists with the admission and discharge of resident and post mortem care
  • Completes the shift responsibility checklist for the specific shift assigned
  • Assists with weighing of residents on admission, once a month, and as ordered; if weight is greater than set parameters, reports weight change to the nurse
  • Assists residents in the use of adaptive equipment including splints, adaptive plates, bowls, cups and utensils, reachers, sliding boards, walkers and wheelchairs
  • Appropriately addresses all allegations or sightings of potential abuse/neglect by rescuing the resident, reporting it immediately and reassuring the resident
  • Empties urinary drainage bags twice per shift, and totals output for nurse in charge; passes, empties, and sanitizes bedpans and urinals as needed
  • Makes sure residents’ clothing is clean, puts soiled clothing in hamper and puts away clean laundry
  • Assures overall neatness and cleanliness of resident’s room, bedside equipment, and bathroom; makes beds and returns clothing and equipment to proper place
  • Participates in mandatory in-services/drills
  • Serves an active role in actual Emergency Operations scenarios to ensure the safety of the residents
  • Assists with transportation of residents to and from activities; involves residents in daily activities when time allows; engages residents in one on one activities as part of daily routine
  • Assists with moving a resident from one room to another including bed/mattress and personal belongings
  • Accurately documents care provided to assigned residents using MyUnity Point of Care daily prior to leaving for the day
  • Performs all work in a safe manner; reports any safety hazards to the Charge Nurse immediately including improper disposal of medications and “sharps;” uses safe lifting and transfer techniques and proper body mechanics at all times; complies with emergency drills; maintains infection control standards
  • Reports damaged or unsafe equipment to the Charge Nurse while discontinuing the utilization of the piece of equipment; clearly labels the equipment as faulty so that no other employee uses it
  • Maintains a positive attitude to ensure dignity and quality of life for residents, and maintains positive interaction with guests and coworkers
  • Serves as a positive mentor for new staff members, training them in the proper policies and procedures to ensure quality of care
  • Performs all other duties as assigned
QUALIFICATIONSValid certification as a Nurse Aide from the Commonwealth of Virginia; prior work experience as Nurse Aide, preferred; CDP (Certified Dementia Practitioner) designation and completion of Agape CNA Skills Review, required within the first 90 days of employment
KNOWLEDGE, SKILLS AND ABILITIESAbility to perform duties in accordance with accepted methods and techniques necessary in providing optimal care; ability to communicate effectively in English both verbally and in writing; ability to assist other licensed personnel as needed; ability to regularly and safely lift a minimum of 50 pounds; ability to use a variety of health care equipment such as lifts, thermometer, and blood pressure cuff; ability to stand and walk for long period


BENEFITS (Full-Time and Part-Time Plus employees)

· Health, Dental & Vision Insurance

· FSA & HSA

· 403(b) Retirement Plan*

· 529 College Savings Plan*

· Long-Term Care Insurance

· Legal Resources

· Paid Time Off

· Holiday Pay*

· Corporate Wellness Program*

· Health Club & Spa Membership*

· Employee Education & Training Fund*

· Employee Assistance Program

· Credit Union Membership*


* Part-Time employees eligible


Williamsburg Landing is a non-profit, independent community offering a vibrant lifestyle for residents.


Apply online at .

EOE/Tobacco Free/Drug Free




Requirements:




PIa7b6a675939e-38

temporary
Bilingual Customer Service Representative - Spanish-English
🏢 TTEC
$36,036
Your potential has a place here with TTEC’s award-winning employment experience.

As a Bilingual Customer Service Representative
- (Spanish-English) working remotely in Sacramento, CA, you’ll be a part of bringing humanity to business.

#experienceTTEC Our employees have spoken.

Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all! This position requires that you reside within 50 miles of Sacramento, CA.

What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers quickly or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You’ll Answer incoming communications from customers Conduct research to provide answers for customers to resolve their issues What You Bring to the Role 6 months of customer service experience High school diploma or equivalent Great written and verbal communication skills in Spanish-English Computer experience High speed internet (> 15mbps) may be required for some programs What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Base wage starting at $18.48 per hour And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit for more information.A Bit More About Your Role We’re committed to helping you build the skills and confidence to succeed, from day one and throughout your career.

Your training experience includes engaging, instructor‑led online sessions that use both webcam video and audio, so you can connect visually with trainers, leaders, and fellow teammates.

Webcam participation is expected during all instructor‑led TTEC and client‑required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful connection and collaboration.

Along the way, you’ll also have access to individualized coaching and thousands of free courses to support your growth.

And while skills can be learned, your caring, supportive nature is what truly sets you apart.

At TTEC, you’re part of one dynamic, global family that’s here to support you every step of the way.

You'll report to Team Lead.

You'll contribute to the success of the customer experience and the overall success of the team.

About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology.

Our work connects people and brands every day—and it starts with the talent behind the experience.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.

We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.

We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.

As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
Not Specified
Showroom Coordinator
Salary not disclosed
Tysons Corner, VA 2 days ago

AJ Madison is currently seeking a Showroom Coordinator join our team. We are looking for someone with an upbeat attitude, who can roll-up their sleeves to help complete projects throughout the showroom and is incredibly organized. We want someone who is proactive, thorough, well-spoken, outgoing, and professional. Must be available to work on Sundays.


Essential Duty and responsibilities:

  • Greet each person who visits the showroom, and pairing customers with available appliance advisors and designers;
  • Partner with internal staff to make sure every client has a noticeably better experience;
  • Answering and directing telephone calls;
  • Taking and relaying messages;
  • Tracking daily customer traffic
  • Assisting Sales team with non-converted quotes by contacting the client to gauge interest and address any follow-up questions.
  • assisting in converting said quotes or reaching out to salespeople for continued follow-up.
  • Contacting clients 2 weeks prior to the ship date of the order to validate everything is ready
  • form of payment
  • Adjusting payment as needed and/or bringing any issues to the salesperson owning the order.
  • Items
  • delivery date
  • Following up with clients post-delivery
  • thank you cards/messages
  • ensure the delivery/installation went well
  • answer any questions and potentially connecting the client with either their salesperson or Customer Service.
  • Assisting in growing future business.
  • Answering customer service and general inquiries,
  • Receive all incoming packages, mail, and additional deliveries;
  • Support office management duties and showroom operations
  • Manage office supply and inventory, furniture, and food/drink orders.
  • Partner with showroom & corporate marketing teams to execute and recap local market events
  • Assist with experiential projects and gifting as needed
  • Follow local events SOP and checklists to track plans, run of show, and event prep
  • Handle all local logistics (big and small) for events - including but not limited to service
  • providers (catering, photography, rentals, floral, entertainment, a/v equipment, etc.)
  • contracts, submit invoicing, payments, schedules, communication, follow up, invites,
  • attendee lists, mailings, and more
  • Research new service providers for event projects as needed
  • Provide all necessary receipts, invoices, documentation to corporate marketing
  • Work with local event production resources and vendors as required
  • Travel within local markets to execute community/trade events and drive community
  • engagement/awareness


Skills and Qualifications:

  • A minimum of 4 years’ experience in a customer service-related field
  • Strong customer experience background & skills;
  • Professional appearance;
  • Outstanding attention to detail, organized, collaborative, and creative individual;
  • Excellent writing and communication skills;
  • Proficiency in software applications including Microsoft Word, Excel, and Outlook;
  • Bonus if experience working with attendee invite management systems such as Event Farm, EventBrite, Splash, etc.
  • Ability to multi-task while maintaining strong attention to detail;
  • Ability to take initiative, be proactive, and work independently;
  • Willingness to efficiently handle administrative tasks while simultaneously balancing customer interaction;
  • At least a high school diploma or equivalent;
  • Must be available to work Sundays.
Not Specified
Bilingual Customer Service Representative – Spanish-English
✦ New
🏢 TTEC
$35,100
Las Vegas, Nevada 1 day ago
Your potential has a place here with TTEC's award-winning employment experience.

As a Bilingual Customer Service Representative
- Spanish-English working on site in Las Vegas, NV, you'll be a part of bringing humanity to business.

#experienceTTEC Our employees have spoken.

Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all! What You'll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You'll Answer incoming communications from customers Conduct research to provide answers for customers to resolve their issues What You Bring to the Role Bilingual in English and Spanish 6 months or more of customer services experience High school diploma or equivalent Recognize, apply and explain your product or service knowledge Computer experience What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Base wage starting at $18 per hour plus performance bonus opportunities Easy, free and confidential access to a variety of helpful services through the Employee Assistance Program And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives, 401k plan, health and wellness benefits (medical/dental/vision coverage options) Visit for more information.A Bit More About Your Role We're committed to ensuring you have the skills and support to be successful in your role throughout your career.

From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you.

And we know that you bring with you the one necessary ingredient that can't be taught
- a caring and supportive nature that will shine through as you help customers.

Our TTEC community is here for you as one dynamic, global family.

You'll report to a Team Lead.

You'll contribute to the success of the customer experience and the overall success of the team.

About TTEC Our business is about making customers happy.

That's all we do.

Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.

On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day.

These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.

We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.

We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.

As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
Not Specified
Certified Nursing Assistant (CNA) - Full Time, Part Time
🏢 Williamsburg Landing
Salary not disclosed
Dutton, VA 2 days ago
Description:

The Certified Nursing Assistant (CNA), under the direction and supervision of the Director of Nursing and/or the assigned charge nurse, provides individualized care to residents to include routine daily care, promoting maximum independence, safety, and comfort for each resident.


*Full Time, Part Time Plus and Part Time options available.
Starting hourly rate is $19.00/hour and increases with experience.
ESSENTIAL JOB FUNCTIONS
  • Makes rounds to resident rooms at least every two hours to ensure resident needs are met to include toileting, turning, repositioning, and hydration; makes walking rounds at shift change with the oncoming CNA ensuring resident rooms are tidy and in good condition; communicates any pertinent changes or things that are occurring with the residents during walking rounds ensuring a seamless transition of care; checks the care base, country kitchen, and soiled and clean utility rooms during walking rounds for tidiness; issues found during rounds will be addressed by the off-going shift
  • Observes unusual symptoms or signs of illness or skin breakdown and reports same to nurse in charge; reports indications of residents deteriorating physical, emotional, or mental health through the utilization of the Interact Stop and Watch documents
  • Listens to change of shift report and communicates with charge nurse on what shift priorities should be
  • Provides care in accordance with the resident care profile and resident preferences
  • Administers bed baths daily and showers twice per week unless resident requests otherwise
  • Distributes and sets up resident meal trays; assists the residents who need assistance with their meals, encourage intake, and accurately document intake
  • Provides daily and weekly personal care including oral hygiene, fingernail trimming, dressing daily and throughout the day as needed, assisting with toileting or changing throughout the day as needed
  • Positions residents properly using comfort and safety devices as ordered; repositions bedridden residents every two hours or more often as directed
  • Takes vital signs according to resident plan of care or as assigned by supervising charge nurse
  • Assists with bladder and bowel training of selected incontinent residents
  • Makes rounds of incontinent residents every two hours to provide partial bathing and change of clothing and linen as needed; cleans carpet or furniture if needed and notifies Housekeeping for sanitation
  • Answers resident call lights in a timely manner, politely, and with focused concern on the resident; maintains a goal of answering each call light in under four minutes
  • Answers the phones located at the care base or nurses station when appropriate; provides professional and courteous direction to the party on the phone
  • Assists with the admission and discharge of resident and post mortem care
  • Completes the shift responsibility checklist for the specific shift assigned
  • Assists with weighing of residents on admission, once a month, and as ordered; if weight is greater than set parameters, reports weight change to the nurse
  • Assists residents in the use of adaptive equipment including splints, adaptive plates, bowls, cups and utensils, reachers, sliding boards, walkers and wheelchairs
  • Appropriately addresses all allegations or sightings of potential abuse/neglect by rescuing the resident, reporting it immediately and reassuring the resident
  • Empties urinary drainage bags twice per shift, and totals output for nurse in charge; passes, empties, and sanitizes bedpans and urinals as needed
  • Makes sure residents clothing is clean, puts soiled clothing in hamper and puts away clean laundry
  • Assures overall neatness and cleanliness of residents room, bedside equipment, and bathroom; makes beds and returns clothing and equipment to proper place
  • Participates in mandatory in-services/drills
  • Serves an active role in actual Emergency Operations scenarios to ensure the safety of the residents
  • Assists with transportation of residents to and from activities; involves residents in daily activities when time allows; engages residents in one on one activities as part of daily routine
  • Assists with moving a resident from one room to another including bed/mattress and personal belongings
  • Accurately documents care provided to assigned residents using MyUnity Point of Care daily prior to leaving for the day
  • Performs all work in a safe manner; reports any safety hazards to the Charge Nurse immediately including improper disposal of medications and sharps; uses safe lifting and transfer techniques and proper body mechanics at all times; complies with emergency drills; maintains infection control standards
  • Reports damaged or unsafe equipment to the Charge Nurse while discontinuing the utilization of the piece of equipment; clearly labels the equipment as faulty so that no other employee uses it
  • Maintains a positive attitude to ensure dignity and quality of life for residents, and maintains positive interaction with guests and coworkers
  • Serves as a positive mentor for new staff members, training them in the proper policies and procedures to ensure quality of care
  • Performs all other duties as assigned
QUALIFICATIONSValid certification as a Nurse Aide from the Commonwealth of Virginia; prior work experience as Nurse Aide, preferred; CDP (Certified Dementia Practitioner) designation and completion of Agape CNA Skills Review, required within the first 90 days of employment
KNOWLEDGE, SKILLS AND ABILITIESAbility to perform duties in accordance with accepted methods and techniques necessary in providing optimal care; ability to communicate effectively in English both verbally and in writing; ability to assist other licensed personnel as needed; ability to regularly and safely lift a minimum of 50 pounds; ability to use a variety of health care equipment such as lifts, thermometer, and blood pressure cuff; ability to stand and walk for long period


BENEFITS (Full-Time and Part-Time Plus employees)

Health, Dental & Vision Insurance

FSA & HSA

403(b) Retirement Plan*

529 College Savings Plan*

Long-Term Care Insurance

Legal Resources

Paid Time Off

Holiday Pay*

Corporate Wellness Program*

Health Club & Spa Membership*

Employee Education & Training Fund*

Employee Assistance Program

Credit Union Membership*


* Part-Time employees eligible


Williamsburg Landing is a non-profit, independent community offering a vibrant lifestyle for residents.


Apply online at .

EOE/Tobacco Free/Drug Free



Requirements:



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