Proformance, OM Jobs in Usa
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We do this by building trust with our customers by being knowledgeable problem solvers and prioritize their needs above all else.
We Live Mutual.
The Opportunity This position is required to provide subject matter expertise for BlackRock Aladdin Accounting Platform and related applications.
Recognized as subject matter expert in business analysis field.
Has responsibility for instructing, directing, and checking the work of other Business Analysts.
Formulate and define business and/or systems scope and objectives based on both user needs and a thorough understanding of industry requirements.
Devise or modify procedures to solve highly complex problems considering limitations, operating time, and form of desired results.
Provide analysis of business and user needs, documentation of requirements, and translation into proper business and/or system requirements.
Consider the business implications of the application of technology to the current and future business environment.
Act as a team leader for complex projects.
The Team You will be joining MassMutual’s Investment Management Technology team.
Our mission is to build reliable automation solutions for the Investment Operations business team.
You will be part of a team that is technical, highly motivated and excels at working in a fast paced and always evolving environment with agility and resilience.
The Impact: The Business Systems Analyst is responsible for the analysis, design, and testing of complex applications and system integration processes supporting MassMutual’s Investment Management Unit.
This role supports strategic investment initiatives within these areas and ensures recommended solutions are aligned with business and MassMutual IT strategies while adhering to relevant technology standards.
This role leverages problem solving and analytical skills to design technical solutions related to data management and system integration challenges and contributes to troubleshooting efforts across multiple functional areas including General Investment Accounts, Separate Investment Accounts, Securities & various technology platforms supporting Investments.
This is a critical role in maintaining the cohesion between the business stakeholders and the technology delivery teams.
It requires a deep and broad technology background conducive to that found in a “master application developer” but this is not a development position but will participate and guide technology decisions and best practices.
It also requires a strong work ethic, the ability to work independently or in collaboration, exceptional communication skills, and knowledge of, or the aptitude to learn the investment management data domain.
Perform analysis of business process, procedures, data and rules Experience with data-centric architectures, multi-dimensional time series, and techniques to guarantee robust data integrity Demonstrated ability to identify and understand critical business features that drive value, and translate those into solid technical solutions Excellent written and oral communication skills, ability to effectively and confidently interact with business and technical personnel, at all levels in the organization Proven technical leadership and mentoring skills Strong knowledge of the investment accounting across multiple asset classes, public and private, including derivatives Candidates must combine an attention to detail with the ability to see the big picture Demonstrated ability to communicate effectively using verbal and written methods to all levels of an organization Proficient with standard documentation tools (Lucid Chart, Excel, Word) Capable of applying knowledge to handle all but the most complex problems independently Drives continuous improvement and efficiencies beyond own scope of responsibility The Minimum Qualifications Bachelor’s degree 8 years of experience with designing and implementing complex solutions 5 years of investment data experience with an understanding of systems and data management.
3 years of experience with BlackRock Aladdin ABOR/IBOR 5 years of experience with investment management systems (from front office to middle office, to back office) 5 years of data analysis experience working with large data sets and multiple sources of data.
The Ideal Qualifications Technical Skills Expert user of excel and proficient with SQL/Oracle query tools Experience with platforms like BlackRock Aladdin OMS is highly preferred Experiene with BalckRock Aladdin ABOR implementaion is preferred Ability to apply technical and business knowledge across multiple business functions Ability to work in close collaboration with project/program managers, architects, developers, and testers to optimize the quality of the developed product Skilled in interacting between internal business partners, internal IT teams, and offshore partners Ability to effectively estimate time to complete design and development tasks Influence design & architecture inclusive of technical (non-functional) requirements Ability to communicate clearly and to simplify complex topics for a wide range of audiences (both written and verbal) Ability to work through complex issues, identify themes, and develop solutions, in time-critical situations.
Ability to develop a strong understanding of business processes and functional requirements and skill to be able to translate business requirements into succinct functional / technical specifications, experience writing ETL requirements, and providing close oversight of specifications Ability to quickly learn new technologies and platforms Ability to adhere to project schedules and meet deadlines in the execution of job responsibilities Soft Skills Self-managed and motivated individual with strong leadership skills.
Excellent written, oral and presentation skills.
Works with minimal oversight and proactively communicates status and risks to project leadership.
Ability to work well in a team environment.
LI-RK1 MassMutual is an equal employment opportunity employer.
We welcome all persons to apply.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
Our Company
AnovaWorks is leading the way for innovative occupational health care. We are focused on building trusting relationships and bringing accessible, quality, empathy-based health care to the workforce for both the employer and the employee.
If you would like to work with an innovative company that is modernizing medicine to make health care more accessible, then this is your chance to be a part of our growing AnovaWorks team!
The Position:
This position is responsible for managing beryllium affected worker cases and includes effective interface and support to a multi-disciplined workforce, i.e., Hanford workers, as well as DOE and contractor representatives, clinic personnel, medical community, outside medical vendors, and others.
Responsibilities
· Legally and safely provide client care within the scope of the Washington Standards of Nursing Conduct or Practice
· Develop and update beryllium procedures/policies/desk instructions, processes, and any policies and procedures for review as directed by the Nursing Services Director or SOMO.
· Coordinate referrals for screening, evaluations, and related consultations pertaining to beryllium.
· Serve as Hanford OMS point of contact for the beryllium programs.
· Provide counseling/education regarding the beryllium programs according to 10 CFR 850.
· Provide communication with patients regarding lab test results, follow-up, and program enrollment changes.
· Provide responsible employee counseling and assistance to newly diagnosed beryllium-affected contract workers
· Identify signs and symptoms of illness, injury and disease and provide care as directed by Hanford Occupational Medical Services Nursing Protocols, policies, and procedures.
· Adhere to AAAHC accreditation requirements.
· Collaborate with department leadership to articulate methods to improve efficiency, quality and cost improvements.
· Establish a compassionate client care environment. Educate and promote health, wellness and lifestyle changes to foster improved client health status.
· Perform other related duties as assigned.
Requirements:
Education/ Experience
1. Bachelor's degree in nursing
2. Washington state RN license
3. 3+ years of Occupational case management experience
4. Certified Occupational Health Nurse (COHN/ COHN-S) Certification desirable
5. BLS certification
BENEFITS
· Medical, Dental & Vision
· 401(k)/ matching
· Employee assistance program
· Life insurance
· Supplemental Insurance
· Holiday pay
· Paid Time Off
· Continuing Medical Education
SALARY
· $50.00 - $55.00 per hour
PM22
Compensation details: 50-55 Hourly Wage
PI7a134edd2db
Oral & Maxillofacial Surgeon Opportunity in Northwest Indiana
StartDate: ASAP Pay Rate: $4 $1000000.00
A premier oral & maxillofacial surgery group with a 35+ year legacy is seeking a motivated OMS to join its thriving, full-scope practice right outside of the Chicago metro area. With three busy offices, a massive referral base, and a brand-new 27,000 sq. ft. flagship facility opening soon, this is a rare chance to step into immediate volume with extraordinary long-term earning potential. Enjoy the stability of a deeply rooted practice and the excitement of a rapidly expanding organization.
Opportunity Highlights
- Bread & Butter Oral & Maxillofacial Surgery with robust volume across three established offices
- 18-Month Partnership Track - Current partners collectively generate over $10M annually
- Uncapped earning potential
- Full-scope clinical practice
- Investment in expansion: New 27,000 sq. ft. flagship facility
- Highly efficient workflow with dedicated surgical assistants, scrub techs, front-office staff, and a centralized call center
- Competitive financial package
Community Information
This desirable suburban region of Northwest Indiana blends affordability, safety, and access to one of the country’s most dynamic metropolitan areas. Whether you prefer lakefront living, upscale suburban neighborhoods, or proximity to downtown Chicago, the area offers an exceptional quality of life.
- Safe, family-friendly neighborhoods with excellent schools
- Cost of living 27% below the national average
- Lakes, beaches, parks, golf courses, and hiking/biking trails
- Easy access to Chicago’s world-class dining, entertainment, and culture
- U.S. News ranks Indiana #3 for Affordability; Forbes ranks it #11 for Business
- Live on Lake Michigan, in Chicago, or in quiet suburban communities
Qualifications
- Board-Certified or Board-Eligible in Oral & Maxillofacial Surgery
- Eligible for Indiana state licensure
- New graduates and experienced surgeons encouraged to apply
Job Benefits
About the Company
At AMN Healthcare, we strive to be recognized as the most trusted, innovative, and influential force in helping healthcare organizations provide quality patient care that continually evolves to make healthcare more human, more effective, and more achievable.
Oral Maxillofacial Surgeon, Oral Maxillofacial Surgery, Oral Surgeon, Maxillofacial Surgeon, Oral Surgery, Maxillofacial, Physician, Healthcare, Health Care, Patient Care, Hospital, Medical, Doctor, Dds
AMN Healthcare is a digitally enabled workforce solutions partner focused on solving the biggest challenges affecting healthcare organizations today. We offer a single-partner approach to optimize labor sources, increase operating margins, and provide technologies to expand the reach of care.
- This role will involve collaborating with partners who source coupons and spearheading initiatives to enhance the consumer experience.
- Currently, there are eight different ideas being explored. The individual in this role will take ownership of each idea, thinking through the necessary systems and engaging with stakeholders to drive clarity. The focus will be on strategic oversight rather than heavy engineering, as we have a dedicated engineering team.
- A successful candidate should be able to navigate the integration of Order Management Systems (OMS) and loyalty programs, ensuring timelines are met.
- The role requires setting high-level, long-term goals for digital coupons, envisioning the future direction, and exploring additional opportunities for innovation.
- The individual will be responsible for building a solid product with an easy-to-use flow for coupons, ensuring a seamless experience for consumers.
This is Hemanth from Synstack, please share your updated resume for below role
SRE Manager
San Francisco CA(onsite)
Contract
Job Description:
Year Of Experience: 10-15 Years.
Support coverage: PST Business Hours
Note: Retail/Ecommerce Domain is required
Working knowledge in Retail domain is mandatory.
Mandatory to have working experience as SRE manager especially in Retail domain application support ( NOT CLOUD /DevOps)
Must have working knowledge on SRE principles such as Logs, metrics, availability metrics, uptime, ticket tracking, e-com services, ITIL framework specifically on Alerts, Incident, change management, CAB, Production deployments, Risk and mitigation plan, SLA, SLI, SLO
Hands on experience in Monitoring, Logging, Alerting, Dashboarding, and report generation in any observability tools Prefer DataDog or other tools such as Splunk/Dynatrace/ELK/Grafana). This engagement is a customer using Dynatrace,Splunk, PagerDuty hence it is good to have this expertise
Mandatory to have work experience in leading Level 2/Level 3 application support team based out of IND who provide 24x7 coverage.
Should know how to gather & communicate SRE requirement from customers and define SRE roadmap.
Working experience on how to gather requirements on health of applications, services to monitor, setting service levels.
Must have good knowledge on eCommerce platforms in microservice architecture, Sterling OMS , Retail Applications like XStore.
Should be able to lead P1 calls, brief about the P1 to customer, proactive in gathering leads/ customers into the P1 calls till RCA, PIR etc.
Should have knowledge on building process , framework by following ITSM principles, SOP, runbooks, handling any ITSM platforms (JIRA/ServiceNow/BMC Remedy)
Must know how to work with the Dev team, cross functional teams.
Should be able to generate WSR/MSR by extracting the tickets from ITSM platforms, present to customers and L7 leaders.
Manage overall SRE delivery, customer focus mindset , closely work with customer leaderships.
Job description:
**This location is NOT open yet. This is a pre-hire ad for the grand opening coming soon. **
Why Work With Us?
- Work Hard, Play Hard: Enjoy a fun, supportive work environment surrounded by like-minded individuals who are just as passionate about fitness and success as you are.
- A Culture Like No Other: Be part of a motivating, contagious culture where your success is celebrated, and every day brings new opportunities to grow and inspire.
- Industry-Leading Company: Amped Fitness is an industry leader in the fitness industry, and we don’t plan on stopping any time soon! There’s no room for being average—we’re growing fast and seeking only the best.
NOW HIRING: GENERAL MANAGER For PRE-SALE
Amped Fitness® –Mesa,FL (Coming Soon)
Ready to run the show before the doors even open? Amped Fitness is bringing the heat to Houston and we’re looking for a high-energy, goal-crushing GM to lead our presale and launch our newest club.
If you’re a proven leader with sales skills, hustle, and a passion for fitness, this is your shot to build something legendary from the ground up.
YOU'LL BE IN CHARGE OF:
- Running our presale campaign (lead gen, sales, local marketing)
- Hiring + developing a badass team
- Creating buzz in the community + online
- Leading operations when the gym opens
REQUIREMENTS:
- Management experience required (fitness or sales-based a major plus)
- Strong closer + natural motivator
- Competitive, confident, and culture-driven
PERKS INCLUDE:
- Base pay + aggressive bonuses
- Full benefits: Medical, Dental, Vision, PTO, 401K
- Free gym membership + discounted training
- Career growth with one of the fastest-growing fitness brands in the game
The gym isn’t open yet — you’ll be leading the charge to get it there.
Apply now and let’s make AZ LOUD.
**KEY RESPONSIBILITIES ONCE THE GYM IS OPEN**
- Maintain company culture and energy by ensuring a motivating, positive environment for both staff and members.
- Sales Strategies & Goals: Work with your District Manager (DM) to develop and implement effective sales strategies to meet and exceed revenue goals in both Personal Training and Memberships.
- Team Leadership & Development: Mentor Personal Training Managers (PTMs), Operations Managers (OMs), and Trainers to help them all grow in their respected roles. Giving them the tools needed to climb the ranks!
- Foster a strong team culture that prioritizes member satisfaction and operational success.
- Hiring and cultivating new talent to ensure your team has the best individuals to thrive.
- Performance Monitoring: Analyze sales performance metrics and make data-driven decisions to enhance profitability and member retention.
- Collaborate with all departments (e.g., personal training, front desk, membership sales) to ensure smooth operations.
- Customer Relationship Management: Build and maintain strong customer relationships, ensuring top-tier service.
- Personal Training Oversight: Ensure personal training programs stay on track and support team growth.
Compensation Once Location Opens:
- Industry-Top Pay: With the potential to earn $80,000 to $160,000+ annually, based on experience, performance, and club revenue.
Unlimited Earning Potential: Your earning potential is limitless—the harder you work, the more you earn!
IF APPLICANT IS OUT OF STATE: Must be mobile within two weeks.
Who is Amped FItness?
Founded in 2016 in Saint Petersburg, FL, Amped Fitness is one of the fastest-growing fitness companies in the United States. Our mission is to transform the fitness experience by generating results, impacting lives, and building a strong community. We're more than just a gym—we are a place where The World is Yours!
At Amped Fitness, we’ve reinvented the traditional gym model by focusing on a member-first approach, offering a high-quality fitness experience with world-class equipment and unique amenities at an affordable price. Our Experience-Design-Low-Price (EDLP) model is revolutionizing the fitness industry, setting us apart from the typical big-box gyms.
Our culture is built on inclusivity, encouragement, and confidence-building, creating a welcoming environment for all. We are proud to have a dedicated and passionate team that embodies our values of integrity, transparency, respect, and excellence. We offer unparalleled opportunities for career growth, industry-leading pay, and the chance to build a career within a fast-growing brand.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Vision insurance
Ability to Commute:
- Mesa, AZ 85203 (Required)
Ability to Relocate:
- Mesa, AZ 85203: Relocate before starting work (Required)
Work Location: In person
Position Title: Oracle EBS Solution Architect
Location: Dallas, TX (Hybrid)
Duration: Fulltime
Job Description :
Functional Expertise: Deep understanding of Oracle EBS modules like Oracle Financials (GL, AP, AR), Supply Chain (PO, INV, OM), and Projects (PA).
Technical Skills: Strong grasp of business processes across finance, manufacturing, procurement, HR, and logistics.
Strategic Thinking: Ability to align technical solutions with business objectives and operational requirements.
Integration and Customization: Proficiency in designing customization strategies using Oracle Application Framework (OAF), Oracle Forms, PL/SQL, and ensuring seamless integration using APIs, Web Services, and middleware like Oracle SOA Suite.
Performance and Scalability: Knowledge of performance tuning and scalability planning to ensure the architecture supports high availability and performance optimization
Founded over 35 years ago, First Quality is a family-owned company that has grown from a small business in McElhattan, Pennsylvania into a group of companies, employing over 5,000 team members, while maintaining our family values and entrepreneurial spirit. With corporate offices in New York and Pennsylvania and 8 manufacturing campuses across the U.S. and Canada, the companies within the First Quality group produce high-quality personal care and household products for large retailers and healthcare organizations. Our personal care and household product portfolio includes baby diapers, wipes, feminine pads, paper towels, bath tissue, adult incontinence products, laundry detergents, fabric finishers, and dishwash solutions. In addition, we manufacture certain raw materials and components used in the manufacturing of these products, including flexible print and packaging solutions.
Guided by our values of humility, unity, and integrity, we leverage advanced technology and innovation to drive growth and create new opportunities. At First Quality, you’ll find a collaborative environment focused on continuous learning, professional development, and our mission to Make Things Better®.
We are seeking a International Trade Compliance Specialist for First Quality Consumer Products located in McElhattan, PA.
This position will ensure that the company’s import and export activities comply with all applicable U.S. and international trade laws including, EAR, ITAR, OFAC, and partner government agency requirements. Responsible for managing all aspects of global logistics, customs compliance, documentation, financial impacts, and risks for raw materials, machinery, components, and finished goods. This role is crucial for ensuring timely delivery, minimizing delays, and maintaining compliance with global trade regulations.
Principal Accountabilities/ Responsibilities:
- Manage the import and export process of raw materials, machinery, parts, and finished goods aligned with production schedules.
- Ensure compliance with all international trade regulations, U.S. and foreign customs laws, and manufacturing-specific import/export requirements.
- Prepare, verify, and maintain shipping and customs documentation, including invoices, packing lists, bills of lading, and certificates of origin.
- Work closely with freight forwarders, customs brokers, and 3PL partners to coordinate timely and cost-effective global shipments.
- Collaborate with internal teams—procurement, production, quality, warehousing, legal, and product development to assess trade compliance implications of new products or markets —to align logistics with supply chain needs.
- Track shipments in real time and proactively resolve any issues with customs clearance or logistics delays.
- Optimize logistics operations and reduce transportation costs through vendor negotiation and process improvements.
- Develop strategic international strategies to deliver the lowest cost options while limiting risk of finished goods sales as well as raw materials and machinery procurement.
- Maintain records in accordance with company policy and support internal and government audits as needed.
- Stay informed of changes in tariffs, sanctions, and other trade compliance requirements.
- Obtain and manage import/export licenses, certificates, and permits (including, but not limited to, customs bonds and powers of attorney) as required.
- Manage international partner relationships and well as implement a network of partners that supports all First Quality requirements
- Develop and deliver training programs for staff on international trade compliance policies and procedures
- Assist with internal audits, risk assessments, and corrective actions to mitigate compliance risks.
Education and experience requirements:
- Bachelor’s degree in International Business, Logistics, Supply Chain Management, or a related field.
- Minimum 3 years of experience in import/export operations, preferably within a manufacturing environment.
- Strong working knowledge of Incoterms, HTS classification, and global trade regulations.
- Proficiency with ERP systems such as SAP, or equivalent.
- Experience with customs documentation, shipping procedures, and international logistics.
- Excellent problem-solving, organization, and communication skills.
- Ability to manage multiple priorities under tight deadlines.
Skills/competencies requirements:
- Licensed Customer Broker, required
- Certified Internal Trade Professional, preferred
- Certified Export Specialist (CES), preferred
** Travel to plants expected with a target of 20% or less**
What We Offer You
We believe that by continuously improving the quality of our benefits, we can help to raise the quality of life for our team members and their families. At First Quality you will receive:
- Competitive base salary and bonus opportunities
- Paid time off (three-week minimum)
- Medical, dental and vision starting day one
- 401(k) with employer match
- Paid parental leave
- Child and family care assistance (dependent care FSA with employer match up to $2500)
- Bundle of joy benefit (years’ worth of free diapers to all team members with a new baby)
- Tuition assistance
- Wellness program with savings of up to $4,000 per year on insurance premiums
- ...and more!
First Quality is committed to protecting information under the care of First Quality Enterprises commensurate with leading industry standards and applicable regulations. As such, First Quality provides at least annual training regarding data privacy and security to employees who, as a result of their role specifications, may come in to contact with sensitive data.
First Quality is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identification, or protected Veteran status.
For immediate consideration, please go to the Careers section at to complete our online application.
About Grip:
Grip is redefining cold-chain logistics for direct-to-consumer (DTC) eCommerce brands.
Founded in 2022 by former ButcherBox executives, Grip combines advanced technology
with a nationwide fulfillment network to optimize the shipping of perishable goods. Our
proprietary Smart Logistics Engine analyzes over 25 million data points daily—including
weather patterns, carrier performance, and real-time temperatures—to make intelligent,
package-level shipping decisions. Grip's Pulse Order Management System (OMS) offers
real-time inventory tracking, batch traceability, and seamless integration with platforms
like Shopify. This end-to-end solution provides brands with complete visibility and
control over their supply chain, eliminating the need for multiple third-party tools. With
strategically located temperature-controlled fulfillment centers, Grip can reach over 80%
of the U.S. population within 24 hours. Our mission is to empower DTC brands to scale
efficiently by providing innovative logistics solutions tailored to the unique challenges of
shipping.
Job Description:
We’re looking for a strategic and hands-on Procurement Lead to lead all end-to-end procurement activities at Grip. From identifying and onboarding new suppliers to negotiating pricing, managing contracts, and developing alternative product solutions, you’ll play a critical role in ensuring we have the right products, at the right time, at the right cost. You’ll also own the Sales & Operations Planning (S&OP) process, aligning supply with customer demand and optimizing costs across our fulfillment network. This role requires a blend of strategic thinking and operational execution, as well as a strong ability to build lasting relationships with vendors and internal teams.
Specific responsibilities:
- Own the full procurement lifecycle — from supplier research and evaluation to contract negotiation and performance management.
- Identify and engage new and strategic vendors that align with Grip’s growth and quality standards.
- Negotiate competitive pricing, terms, and service agreements to maximize value.
- Develop and maintain alternative sourcing strategies, including packaging solutions, to meet evolving customer needs.
- Lead the S&OP process to align supply plans with demand forecasts, improving availability while reducing excess cost.
- Partner cross-functionally with Operations, Finance, and Customer Experience teams to ensure supply chain alignment with company objectives.
- Track and report on supplier performance, cost savings, and supply continuity metrics.
- Drive process improvements in procurement workflows, supplier onboarding, and inventory planning.
- Using procurement software and tools to streamline processes and enhance data analysis.
- Evaluating and recommending improvements to procurement policies and procedures.
What You Bring:
- 2–5+ years of experience in supply chain management or management consulting roles.
- Strong negotiation and vendor management skills.
- Solid analytical skills and proficiency with spreadsheets, dashboards, and procurement tools.
- Ability to thrive in a fast-moving, ambiguous environment while juggling multiple priorities.
- Clear communicator and relationship builder across internal teams and external partners.
Equal Employment Opportunity Statement: Grip is an equal opportunity employer, dedicated to complying with all applicable non-discrimination laws. We are committed to providing an inclusive workplace environment, where all employees and applicants are treated with
respect and without discrimination based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), national origin, age, disability, genetic information, or any other characteristic protected by law.
You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
Summary
The Assistant Restaurant Manager generally supports the Restaurant Manager in their efforts to develop a team of dedicated people delivering great and friendly guest experiences and profitable top line sales. They assist in the development of Crew and Shift Leaders and fulfill accountabilities assigned by the Restaurant Manager.
Responsibilities Include:
Team Environment
* Assist to recruit, hire, onboard and develop employees
* Communicate job expectations to employees
* Hold team members accountable for their behavior and performance, addressing concerns promptly
* Support the development of team members
Operations Excellence for Guest Satisfaction
* Create and maintain a guest first culture in the restaurant
* Ensure all shifts are appropriately staffed to achieve guest service goals
* Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws
* Ensure Brand standards, recipes and systems are executed
* Help prepare and complete action plans; implement production, productivity, quality and guest service standards
* Review guest feedback and restaurant assessment results and implement action plans to drive system improvements Profitability
* Control costs to help maximize profitability
* Execute all in-restaurant marketing promotions in a timely manner
* Execute new product roll-outs including team training, marketing and sampling
* Drive sales goals and track results
Profitability
* Control costs to help maximize profitability
* Execute all in-restaurant marketing promotions in a timely manner
* Execute new product roll-outs including team training, marketing and sampling
* Drive sales goals and track results
Qualifications:
Skills
* Fluent in English
* Restaurant, retail, or supervisory experience
* Basic computer skills
* At least 18 years of age (where applicable)
* Basic writing skills
* Math and financial management
Required Competencies
Guest Focus
* Understands and exceeds guest expectations, needs and requirements
* Develops and maintains guest relationships
* Displays a sense of urgency with guests
* Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
* Resolves guest concerns by following Brand recommended guest recovery process
Passion for Results
* Sets and maintains high standards for self and others, acts as a role model
* Consistently meets or exceeds goals
* Contributes to the overall team performance; understands how his/her role relates to others
* Sets, prioritizes and maintains focus on important activities
* Reads and interprets reports to establish goals and deliver results
* Seeks ideas and best practices from other individuals, teams, and networks and applies this knowledge to achieve results
Problem Solving and Decision Making
* Identifies and resolves issues and problems
* Uses information at hand to make decisions and solve problems; includes others when necessary
* Identifies root cause of a problem and implements a solution to prevent from recurring
* Empowers others to make decisions and resolve issues
Interpersonal Relationships & Influence
* Develops and maintains relationships with team
* Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments
* Encourages collaboration and teamwork
* Leads others; negotiates and takes effective action
Building Effective Teams
* Identifies and communicates team goals
* Monitors progress, measures results and holds others accountable
* Creates strong morale and engagement within the team
* Accepts responsibilities for personal and team commitments
* Recognizes and rewards employee's strengths, accomplishments and development
* Listens to others, seeks mutual understanding and welcomes sharing of information, ideas and resources
Conflict Management
* Seeks to understand conflict through active listening
* Recognizes conflicts as an opportunity to learn and improve
* Resolves situations using facts involved, ensuring consistency with policies and procedures
* Escalates issues as appropriate
* Developing Direct Reports and Others
* Works collaboratively with employees to create individual development plans to strengthen employee's knowledge and skills
* Regularly discusses progress towards goals, reviews performance and adjusts development plans accordingly
* Provides challenging assignments for the purpose of developing others
* Uses coaching and feedback opportunities to improve performance
* Identifies training needs and supports resources for development opportunities Developing Direct Reports and Others
* Works collaboratively with employees to create individual development plans to strengthen employee's knowledge and skills
* Regularly discusses progress towards goals, reviews performance and adjusts development plans accordingly
* Provides challenging assignments for the purpose of developing others
* Uses coaching and feedback opportunities to improve performance
* Identifies training needs and supports resources for development opportunities
Developing Direct Reports and Others
* Works collaboratively with employees to create individual development plans to strengthen employee's knowledge and skills
* Regularly discusses progress towards goals, reviews performance and adjusts development plans accordingly
* Provides challenging assignments for the purpose of developing others
* Uses coaching and feedback opportunities to improve performance
* Identifies training needs and supports resources for development opportunities
Business and Financial Acumen
* Understands guest and competition; translates and applies own expertise to address business opportunities
* Approaches situations with an innovative mind and looks beyond the obvious to deliver solutions and implement change
* Has a working knowledge of profit and loss and other key financial measurements in order to identify business trends, make adjustments accordingly and set goals
* Understands, analyzes and communicates the key performance/profit levers and manages to these measures
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Assistant Manager