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Summary
GENERAL SUMMARY:
Responsible for the establishment and maintenance of Bryan Healths data governance program and infrastructure. As the organizations data governance champion, collaborates with leaders and data stewards across Bryan Health to develop, implement, and execute the organizations data and AI governance strategies, policies, and procedures.
As a critical part of Bryans Data Analytics Center of Excellence, recommends data governance policies to entity governance for review and approval, while working with IT and key business units to constantly improve data definitions, integrity, security, and reliability, ensuring high-quality inputs for analytics and AI models.
PRINCIPAL JOB FUNCTIONS:
1. *Commits to the mission, vision, beliefs and consistently demonstrates our core values.
2. *Participates in or supports work stream planning process.
3. *Effectively communicates with executive sponsors, project advocates, leaders, and data stewards to help them understand and apply policy and principles of data governance while ensuring that deliverables meet business requirements.
4. *Develops and plays a hands-on role in operationalizing an organization-wide data governance strategy, framework and roadmap that aligns with the organizations overall data, analytics, AI, and data security strategy.
5. *Defines and enforces data standards, data classification, and data protection guidelines to ensure consistent and reliable data across systems, processes, and business units.
6. Translates Data and AI governance policies and standards into actionable strategies and implementable solutions, ensuring practical application and demonstratable impact on data reliability.
7. *Develops and implements policies and standards for managing data used in AI models to ensure quality, security, privacy, and compliance with relevant regulations.
8. *Collaborates with business stakeholders, data owners and data stewards to establish data governance roles, responsibilities, and accountabilities within the organization.
9. *Collaborates with data science and AI/ML teams to ensure the reliability of data used in AI training, validation, and deployment.
10. Aligns data governance policies with AI development lifecycle, ensuring proper data stewardship and governance throughout the AI project lifecycle.
11. *Conducts assessments to identify data issues, gaps, and opportunities for improvement.
12. *Provides guidance and training to business users and data stewards on data governance policies, procedures, and best practices.
13. *Collaborates with Data Council, Advisory Teams, and other governance groups for program oversight and issue resolution.
14. Identifies and mitigates risks related to AI data, including bias, fairness, and privacy concerns, to support responsible AI practices.
15. Works closely with Data Analytics and IT to design and implement data governance tools, technologies, and platforms to provide data quality checks, data cataloging, and data lineage tracking.
16. Stays up to date with AI and data governance industry trends, emerging technologies, regulatory changes, and standards around the evolving legal, ethical, and technological standards related to AI and data governance, and proactively recommends improvements and enhancements to governance frameworks.
17. Ensures that data used in AI systems complies with data privacy laws and organizational policies and maintains auditability of AI data pipelines.
18. Engages and advises the Bryan Data Analytics Council on project prioritization and other agenda items as needed.
19. Develops effective collaborative relationships with stakeholders across the Bryan Health System.
20. Works with executive sponsors and project advocates to ensure products meet business requirements.
21. Collaborates with other teams and leaders to ensure resources and priorities align with Data Council guidance.
22. Establishes effective relationships with clients and provides leadership for all data governance at Bryan.
23. Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest the latest trends in field of expertise. Keeps abreast of industry news and trends.
24. Effectively facilitates and participates on multi-disciplinary teams; attends and participates in project meetings and activities.
25. Performs other related projects and duties as assigned.
(Essential Job functions are marked with an asterisk *).
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
1. Expert knowledge in principals of data governance and data governance program design.
2. Highly proficient in data governance concepts and application (metadata management, data quality, stewardship, etc.).
3. Knowledge of AI and AI governance.
4. Knowledge of health care market and industry trends.
5. Knowledge of computer hardware equipment and software applications relevant to work functions.
6. Strong skills in problem solving and process improvement.
7. Excellent communication skills and ability to explain complex topics to non-technical audiences.
8. Strong ability in program and project management.
9. Ability to perform crucial conversations with desired outcomes.
10. Ability to communicate effectively both verbally and in writing.
11. Ability to establish and maintain effective working relationships with all levels of personnel and medical staff.
12. Ability to effectively interact with clients that have a broad range of computer knowledge and ability.
13. Ability to plan for and act on changes in the business and market environment that impact current business plans and processes.
14. Ability to problem solve and engage independent critical thinking skills.
15. Ability to prioritize work demands and work with minimal supervision.
16. Ability to maintain confidentiality relevant to sensitive information.
17. Ability to maintain regular and punctual attendance.
EDUCATION AND EXPERIENCE:
Bachelors degree in Data Science, Data Management, Analytics, Computer Science, Public Health, Hospital Administration, Business, or related field required. Masters degree preferred. Five (5) years of related work experience required. Prior project leadership experience (formal or informal) required. Prior data governance experience highly preferred. Prior Epic experience preferred.
OTHER CREDENTIALS / CERTIFICATIONS:
Epic Cogito Fundamentals and Cogito Project Manager certification preferred. Epic certification in Cogito Fundamentals and Cogito Project Manager required within six (6) months of hire.
PHYSICAL REQUIREMENTS:
(Physical Requirements are based on federal criteria and assigned by Human Resources upon review of the Principal Job Functions.)
(DOT) Characterized as sedentary work requiring exertion of up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body.
Provides support for care management/care coordination long-term services and supports specific activities and collaborates with multidisciplinary team coordinating integrated delivery of member care across the continuum for members with high-need potential. Strives to ensure member progress toward desired outcomes and contributes to overarching strategy to provide quality and cost-effective member care.
Essential Job Duties
• Completes comprehensive member assessments within regulated timelines, including in-person home visits as required.
• Facilitates comprehensive waiver enrollment and disenrollment processes.
• Develops and implements care plans, including a waiver service plan in collaboration with members, caregivers, physicians and/or other appropriate health care professionals and member support network to address the member needs and goals.
• Performs ongoing monitoring of care plan to evaluate effectiveness, document interventions and goal achievement, and suggest changes accordingly.
• Promotes integration of services for members including behavioral health care and long-term services and supports (LTSS) and home and community resources to enhance continuity of care.
• Assesses for medical necessity and authorizes all appropriate waiver services.
• Evaluates covered benefits and advises appropriately regarding funding sources.
• Facilitates interdisciplinary care team (ICT) meetings for approval or denial of services and informal ICT collaboration.
• Uses motivational interviewing and Molina clinical guideposts to educate, support and motivate change during member contacts.
• Assesses for barriers to care and provides care coordination and assistance to members to address psycho/social, financial, and medical obstacles concerns.
• Identifies critical incidents and develops prevention plans to assure member health and welfare.
• Collaborates with licensed care managers/leadership as needed or required.
• 25-40% estimated local travel may be required (based upon state/contractual requirements).
Required Qualifications
• At least 2 years health care experience, including at least 1 year of experience working with persons with disabilities/chronic conditions long-term services and supports (LTSS), and 1 year of experience in care management, or experience in a medical and/or behavioral health setting, or equivalent combination of relevant education and experience.
•Licensed Practical Nurse (LPN) or Licensed Vocational Nurse (LVN). Clinical licensure and/or certification required ONLY if required by state contract, regulation, business operating model, or state board licensing mandates. If licensed, license must be active and unrestricted in state of practice.
• In some states, a bachelor's degree in a health care related field may be required (dependent upon state/contractual requirements).
• Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for job related travel requirements, unless otherwise required by law.
• Demonstrated knowledge of community resources.
• Ability to work within a variety of settings and adjust style as needed - working with diverse populations, various personalities and personal situations.
• Ability to operate proactively and demonstrate detail-oriented work.
• Ability to work independently, with minimal supervision and self-motivation.
• Ability to demonstrate responsiveness in all forms of communication, and remain calm in high-pressure situations.
• Ability to develop and maintain professional relationships.
• Excellent time-management and prioritization skills, and ability to focus on multiple projects simultaneously and adapt to change.
• Excellent problem-solving, and critical-thinking skills.
• Strong verbal and written communication skills.
• Microsoft Office suite/applicable software program proficiency, and ability to navigate online portals and databases.
• In some states, a bachelor's degree in a health care related field may be required (dependent upon state/contractual requirements).Preferred Qualifications
• Certified Case Manager (CCM), Licensed Vocational Nurse (LVN) or Licensed Practical Nurse (LPN). License must be active and unrestricted in state of practice.
• Experience working with populations that receive waiver services.
To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V
#PJHS
#HTF Pay Range: $24 - $46.81 / HOURLY *Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
Reporting to the Chair of the Department of Medicine and the Cancer Service Line Director, as Associate Medical Director, the Division Head (DH) will provide strategic and operational leadership across all Medical Hematology/Oncology functions—clinical care, education, and research. This includes comprehensive oversight within the Henry Ford Medical Group and across the system's Cancer Service Line. In this role, the DH will play a pivotal part in advancing innovation, quality, and academics, helping to shape and elevate the delivery of cancer care throughout Metro Detroit and beyond.
The dynamic leader who succeeds will be overseeing more than $1 billion of annual GPR ascribed to the division, as well as over 40 full-time academic physicians. Henry Ford Health, a $13 billion academic health system, is in the midst of massive strategic growth plans including a $3 billion Future of Health: Detroit investment anchored by a new hospital facility, a new state-of-the-art research building (335,000 sq. ft.) on the Detroit campus, and academic partnership with Michigan State University, the primary focus of which is cancer, including planned recruitment of additional 35 cancer research faculty positions over the next 5 years. As the senior physician leader for medical oncology, the DH will have substantial input in all academic, clinical and operational decisions related to HFH Cancer enterprise.
The Division Head will be a practicing member of the Hematology/Oncology Division and also an accomplished academician, prepared to further grow our strong research portfolio in key areas such as investigator-initiated clinical trials, precision medicine, and population health. Substantial experience as research leader, capable of mentoring early career investigators and instigating multidisciplinary collaborations, should be considered prerequisite. Robust emotional intelligence will be critical in successfully navigating the multifaceted responsibilities of this prominent leadership position. The DH will be a key leader in HFH+MSU Cancer Center and work closely with the HFH+MSU Cancer Center Director to amplify the clinical research program in cancer. The Division Head is also responsible for advancing the medical education mission and ensuring a robust, innovative fellowship programs and an environment of scholarly inquiry.
The Division Head of Hematology/Oncology overall responsibility includes a vibrant Bone Marrow Transplant Program, infusion program, and cancer care five hospitals and multiple ambulatory sites across southeast and central Michigan. It is expected that the DH will cultivate continued expansion and integration of HemOnc and Infusion services across the entire system in a pluralistic model where appropriate and a fully integrated model when possible. The DH will work closely with Hematologists and Medical Oncologists, Department of Medicine Division Heads, and other Chairs and leaders within Henry Ford Medical Group and Henry Ford Health System to develop and implement best practices for inpatient and outpatient care.
Specific Responsibilities
Academic Leadership
Work within a multidisciplinary framework to guide the production of the highest-quality basic, translational, and clinical research
Lead increasing integration efforts with Michigan State University, including exciting new partnership opportunities arising from the $335 million Research Center opening in 2027
Leadership of the vast academic enterprise.
Lead academic and faculty development activities within the division and HFH Cancer, including via active mentorship of clinician scientists
Clinical Care in Specialty
Provide outstanding clinical care, quality, and service to the patients and referring providers and, by doing so, set an example for faculty in the Division.
Faculty Recruitment Retention and Program Development
Establish the faculty development plan including identification of specific sub-specialty capabilities as may be required for successful program development.
Be a strong and active advocate/champion for innovative thinking and patient centric operational modeling of service offerings.
Oversee an effective recruitment effort for academic faculty.
Proactively work on all aspects of faculty and staff retention
Institute, Departmental, and Divisional Participation/Leadership
Serve a leading role in HFH Cancer operations and strategy cultivation via the Cancer Clinical Council and other significant Committees where the incumbent's expertise can be most effectively utilized.
Participate on the Department of Medicine's leadership team to ensure achievement of the Department's goals and objectives.
Actively lead Divisional staff meetings and other forums in which information is exchanged and opinions solicited, and System direction articulated.
Provide physician oversight of the clinical operations of Hematology/Oncology services at all ambulatory and inpatient sites consistent with the overall driving strategies of Henry Ford Health Cancer and Henry Ford Medical Group.
Provide face-to-face and written annual evaluation of the Senior Staff performance, personal goals, and professional growth.
Develop an effective partnership with their administrative counterparts reflective of deep respect of the value of physician / administrative dyad relationships.
Strategic Program Development and Planning
Promote multi-disciplinary care and planning across the relevant subspecialties inclusive of identifying opportunities to innovate disease specific clinic operations and perpetuate the model across the system HemOnc and infusion services.
Be a champion for Clinician Scientists within the department and the service line. Support innovative thinking in effort allocation carve-outs to enhance HFH Cancer and HFHS international presence on principal investigator initiated clinical science and translational science.
Build identity of the Henry Ford Cancer Institute and the Hematology/Oncology division.
Collaborate with clinicians throughout the System in the same and related specialties to develop, implement and annually update work plan which addresses patient need, customer expectations, market opportunities, quality of care, cost of care, and the utilization of resources.
Participate in organized planning processes to achieve the goals of the service line in both the short and long term.
Clinical Performance/Quality Improvement/Patient Safety
Enthusiastically support all Quality Improvement initiatives. Support a tone within the Division that Henry Ford will be a leader in Quality and will conduct itself to achieve the highest level of quality attainable.
Be an active and vocal contributor to disease specific care pathway derived quality, outcomes, patient satisfaction, etc., measures to use in active cancer related proactive managed care contracting activities.
Accept accountability for contributing continuously to improving Divisional, Service Line, and System performance.
Ensure Division's compliance with all patient safety/risk management programs.
Financial Performance
Participate in monthly/quarterly/annual financial variance and financial/operational performance reviews to system, department, and division-based targets with HFH Cancer leadership team.
Assist in the development, implementation, and monitoring of budgets which attain Division, Department, and System goals, as requested.
Be proficient in using metrics in managing programs and services.
Career Enhancement/Continuing Education
Participate as requested in developing and providing opportunities for continuing medical education for faculty, network providers, and Henry Ford affiliated community physicians.
Qualifications
An M.D. or D.O. degree, BC in ABIM, Hematology/Oncology, and an unrestricted state medical license.
Minimum 4-6 years of experience in a leadership role within an academic institution.
Strong leadership skills with the ability to advance and develop a superior clinical service.
Ability to build out an executive team within the Division.
Able to function effectively and drive the creation and management of projects and programs to successful outcomes in a highly matrixed organization.
Excellent interpersonal communication skills and presentation skills for both clinical and non-clinical audiences, in group settings or one-on-one.
Expertise in establishing physician relationships combined with the ability to manage an interdisciplinary team while appreciating and fostering collegial and peer participation from all disciplines.
Effective supervisory skills, including clinical mentoring and coaching expertise.
Advocate for organizational values and commitment to gender equity and diversity.
Personal characteristics of integrity, maturity, and honesty aligned with the Mission and Values of the Henry Ford Health System.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Our Licensed Insurance Professional role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We have new training classes starting every month.
Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our members. After six months in-office, you’ll have the opportunity to work offsite 2 days a week. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position.
For new hires starting in February, March, and April we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment.
We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our Colorado Springs office located at 1855 Telstar Drive, Colorado Springs, CO 80920. This schedule may require working evenings up to 8:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15%for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. We have new training classes starting every month.
As a Licensed Insurance Professional, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members’ financial security.
Maximize Property & Casualty sales potential by expertly handling member inquiries, identifying cross-selling opportunities, and providing exceptional service through various communication channels.
Apply developing knowledge of personal lines' insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states.
Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels.
Maintain required Property & Casualty (P&C) licenses and state registrations.
Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
High School Diploma or GED equivalent
~ Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed
~1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience
~ Ability to prioritize and multi-task, including navigating through multiple business applications
US military experience through military service or a military spouse/domestic partner
Prior experience in a fast-paced contact center environment
Training Schedule: Monday - Friday
8hr shift within the hours of 8:00 AM – 6:00 PM Local Time
USAA provides support to our members 7 days a week. After training, you will be assigned either a 4 day or 5 day work schedule which includes weekends. All work schedules for this role are 40 hours per week and will have both weekday and weekend hours. Work Schedule shifts will depend on business need.
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Provides basic leadership skills for assigned patients, collaborates with other departments and begins process of proactive thinking when implementing the plan of care. Serves as mentor to the staff nurse and ancillary personnel; receives mentoring from Staff Nurse II and III; and Patient Care Coordinator.
EDUCATION/EXPERIENCE
Minimum of one year experience required. Verification of course completion in accordance with all American Heart Association Basic Cardiac Life Support and Health Care Provider guidelines is required. BSN highly preferred.
LICENSURE/CERTIFICATION
Current license from the Board of Nurse Examiners of the State of Texas to practice as a registered nurse is required. Must have a current AHA BLS Healthcare Provider or AHA BLS Instructor Provider card.
Provides basic leadership skills for assigned patients, collaborates with other departments and begins process of proactive thinking when implementing the plan of care. Serves as mentor to the staff nurse and ancillary personnel; receives mentoring from Staff Nurse II and III; and Patient Care Coordinator.
EDUCATION/EXPERIENCE
Minimum of one year experience required. Verification of course completion in accordance with all American Heart Association Basic Cardiac Life Support and Health Care Provider guidelines is required. BSN highly preferred.
LICENSURE/CERTIFICATION
Current license from the Board of Nurse Examiners of the State of Texas to practice as a registered nurse is required. Must have a current AHA BLS Healthcare Provider or AHA BLS Instructor Provider card.
**Dynamic Cold Calling Sales Representative Opportunity
**Join our team and drive new business growth via cold calling and personalized outreach.
**Title
**Cold Calling Sales SDR
- Drive Business Growth via Cold Outreach
- Commission-only
**Category
**Sales & Business Development
**Description
**Are you an energetic and persuasive communicator with a knack for driving business growth? We're seeking a
**commission-only Cold Calling Sales SDR
** to join our dynamic team.
This role is pivotal in generating new business opportunities through proactive outreach and engaging potential clients.
As a Sales Development Representative, your efforts will directly contribute to expanding our client base and increasing our market presence.
If you thrive in fast-paced environments and have a passion for sales and communication, this opportunity is for you!Skills
* **Communication Expertise
**: Strong verbal and written communication skills are essential, enabling you to engage prospects effectively and convey value propositions convincingly.
* **Research Proficiency
**: The ability to conduct detailed research to identify potential leads and tailor outreach strategies to meet their specific needs.
* **Persuasion and Negotiation
**: Demonstrated ability to persuade prospects and negotiate terms, converting initial interest into actionable sales opportunities.
* **Resilience and Adaptability
**: Ability to handle rejections gracefully and adapt your strategy to ensure maximum impact and results.
* **CRM Experience
**: Familiarity with Customer Relationship Management (CRM) systems to track interactions and manage leads through the sales pipeline efficiently.
**Scope
**The role requires initiating contact with potential clients via cold calls, understanding their needs, and offering AI talent acquisition solutions to foster their business growth.
You will be responsible for setting appointments and collaborating with the sales team to close deals.
You will also contribute to the development of innovative outreach strategies to exceed target quotas.
**Location Preferences
**While we have a global presence, we encourage applications from individuals in close proximity to our key markets in the USA for optimal interaction.
However, candidates demonstrating exceptional capabilities and experience will be considered regardless of geographical location.
**Payment
**Competitive commission-only compensation will be offered.
This ensures your efforts in driving sales and building relationships are rewarded, with opportunities for advancement and professional development.Join us and be a pivotal player in shaping our company's success story.
We look forward to your application!Pandologic.
Keywords: Telesales Representative, Location: Austin, TX
- 78703
About Us
One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.
In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.
About Senior Health:
One Medical Seniors is a network of primary care practices where we take the time to know our patients as true individuals, and proactively provide the care, support, and inspiration they need to live their best life. We created a high-impact relationship based care model that particularly benefits adults on Medicare and those who might need more attention. Our care model changes everything - the team, outcome-focused payment, customer service, and the technology that supports our care. Our practices offer smaller panel sizes, no billing or coding, and the opportunity to lead systemic change in health care delivery while working with a true team. One Medical Seniors wants to restore humanity to healthcare, for both patients and team members.
We are seeking Primary Care Physicians to join our growing, outpatient practices in Hyannis, Massachusetts. Our Team Physicians work closely with the Medical Directors to play a critical role in both care delivery and ongoing practice innovation. Rediscover the "joy in practice" while working in a value-based care environment with a team to support you in delivering high quality patient care.
What you'll likely work on
- Provide best in class comprehensive primary care in an outpatient setting.
- Partner with the care team and leverage One Medical Seniors coaching and integrated behavioral health models to engage our geriatric patient population in care and drive behavior change.
- Utilize our proprietary Electronic Health Record to plan care for individual patients and maximize impact on the population.
- State of the art practice setting designed for a team-based practice model.
- Leadership that values your input and understands the importance of work/life balance.
- Weekly protected time during the work day, to gather with fellow One Medical Senior providers for team building and shared discussion of challenging cases.
What you’ll need:
- At least 2 years of primary care experience required.
- Currently licensed or ability to obtain licensure in the state of Massachusetts.
- The ability to build successful relationships with team members and communicate effectively both 1-on-1 and in groups.
- Can thrive in a fast-growing, mission driven organization focused on using data to improve patient outcomes.
- Board Certification in Internal or Family Medicine required.
This role is based at our Hyannis Office in Massachusetts.
One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. Subject to applicable law, proof of COVID 19 vaccination is required for employees and contractors who interact with patients, access a shared office space or engage with other team members, except where a medical or religious accommodation applies.
One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster ( English / Spanish ) and Right to Work Poster ( English / Spanish ) for additional information.
One Medical is committed to fair and equitable compensation practices. The base salary range for this role is $254,000 to $270,000 per year. Total compensation packages may be based on factors unique to particular candidates, such skill sets, depth of experience, and work location. The total compensation package for this position may also include restricted stock unit grants, and/or benefits. For more information, visit
One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire:
Taking care of you today
- Paid sabbatical for every five years of service
- Free One Medical memberships for yourself, your friends and family
- Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues
- Competitive Medical, Dental and Vision plans
- Pre-Tax commuter benefits
- PTO cash outs - Option to cash out up to 40 accrued hours per year
Protecting your future for you and your family
- 401K match
- Credit towards emergency childcare
- Company paid maternity and paternity leave
- Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance
- Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance
In addition to the comprehensive benefits package outlined above, practicing clinicians also receive
- Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%.
- UpToDate Subscription - An evidence-based clinical research tool
- Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education
- Rounds - Providers end patient care one hour early each week to participate in this shared learning experience
- Discounted rate to attend One Medical’s Annual REAL primary care conference
One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.
One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Our Licensed Insurance Customer Service role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We have new training classes starting every month.
Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you’ll have the opportunity to work offsite 2 days a week. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position.
For new hires starting in March, April, and May we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment.
We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our San Antonio office at 9800 Fredericksburg Rd, San Antonio, TX 78288 . This schedule may require working evenings up to 10:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. We have new training classes starting every month.
As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members’ financial security.
Maximize Property & Casualty sales potential by expertly handling member inquiries, identifying cross-selling opportunities, and providing exceptional service through various communication channels.
Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states.
Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels.
Maintain required Property & Casualty (P&C) licenses and state registrations.
Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
High School Diploma or GED equivalent
~ Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed
~1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience
~ Ability to prioritize and multi-task, including navigating through multiple business applications
US military experience through military service or a military spouse/domestic partner
Prior experience in a fast-paced contact center environment
Training Schedule: Monday - Friday
8hr shift within the hours of 8:00 AM – 6:00 PM Local Time
USAA provides support to our members 7 days a week. After training, you will be assigned either a 4 day or 5 day work schedule which includes weekends. All work schedules for this role are 40 hours per week and will have both weekday and weekend hours. Work Schedule shifts will depend on business need.
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Provides basic leadership skills for assigned patients, collaborates with other departments and begins process of proactive thinking when implementing the plan of care. Serves as mentor to the staff nurse and ancillary personnel; receives mentoring from Staff Nurse II and III; and Patient Care Coordinator.
EDUCATION/EXPERIENCE
Minimum of one year experience required. Verification of course completion in accordance with all American Heart Association Basic Cardiac Life Support and Health Care Provider guidelines is required. BSN highly preferred.
LICENSURE/CERTIFICATION
Current license from the Board of Nurse Examiners of the State of Texas to practice as a registered nurse is required. Must have a current AHA BLS Healthcare Provider or AHA BLS Instructor Provider card.
