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At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we've earned recognition on the Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60 lists, and we recently took home the 2024 CRN Products of the Year award. We're proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights. Our Aurora Platform also received CRN's Products of the Years award in the inaugural Security Operations Platform category. Join a company that's not only leading, but also shaping, the future of security operations.

Our mission is simple: End Cyber Risk. We're looking for a Senior Sales Program Manager to be part of making this happen.

We're seeking a strategic and execution-focused Senior Sales Program Manager to drive scalable, high-impact initiatives across our global sales organization and channel partner ecosystem. This hybrid role will own the planning, coordination, and execution of sales programs that accelerate readiness, increase partner engagement, and improve revenue performance.

Position Overview and Objective:

The Senior Sales Program Manager is responsible for:

• Designing and executing global go-to-market programs aligned to sales priorities, product launches, and growth initiatives.
• Developing, delivering, and optimizing enablement content and experiences for internal sales teams and external channel partners.
• Collaborating cross-functionally with product, marketing, operations, alliances and regional sales leaders to ensure GTM readiness.
• Owning program timelines, communication plans, and performance metrics to ensure adoption and measurable impact.
• Building scalable frameworks, enablement content, and tools that accelerate ramp times, rep efficiency and partner activation and engagement.
• Analyzing program and partner performance to identify opportunities for continuous improvement.

Our program managers must have exceptional soft skills in-order to bind cross-functional product and service teams together to ensure they are effective, while minimizing waste and risk. The role requires very strong business acumen, broad understanding of sales processes, leadership, and excellent organizational skills.

Success in this role is predicated on an ability to drive outcomes by emphasizing team strengths to accelerate success while navigating friction and ambiguity.

The ability to build trust with and influence senior leadership is essential. The ideal Program Manager will embody a unique blend of skills in strategic thinking, an eye for detail, artful communication, ability to quickly pivot based business requirements, and to lead varying disciplines of cross-functional teams.

Primary Responsibilities and Duties:

• Strategic Execution Realize sales and channel strategy by proactively helping teams pave the way from concept through launch while ensuring the highest quality of outcomes. Make recommendations on how best to achieve strategy by making sure the team and organization understand desired goals, what success looks like and by ensuring there are clearly established priorities.
• Program Orchestration, Alignment and Communication - Simultaneously facilitate 5-7 major programs at any given time while understanding how the program delivery complexities fit into the bigger product & service delivery vision. This will include planning and managing the timely delivery and operationalization of key sales motions. This position centralizes coordination between the business, sales, channel, customer success, demand and sales development by orchestrating progress from inception to delivery while ensuring alignment. Program managers act as the primary communication liaison for each program by facilitating critical conversations, taking responsibility for shared understanding of status and radiating that information in a consistent and consumable way to stakeholders. Program managers escalate and manage dependencies, issues and risks and ensure action plans are in place and collaborate with other departments to meet target milestones.
• Content Development Responsible for process mapping and content creation for internal and external channel team members. The content can include job aids, training materials, courses and external assets.
• Organizing for Success For each program, ensure that a charter is established with clear objectives, resources, deliverables, and definitions of success; and that all stakeholders are aware of, and aligned with, scope and target milestones. Ensure that the team understands the plan and target milestones. Ensure program level activities are well understood through a regular cadence of team and executive communications, documentation, metrics and processes.
• Meeting Facilitation Demonstrate excellent facilitation skills in moderating meetings. Examples include engaging all participants to facilitate their best contribution, sending agendas ahead of time, establishing clear objectives, managing the process to realize these objectives, capturing key content, and following up promptly on all action items.
• Analytics and Tools Using an understanding of business outcomes and the principles of effective delivery, leverage analytics to radiate actionable information throughout the organization from the team to executive level. Leverage tool capabilities to automate and simplify program activities. Partners with Sales Analytics team to align on core KPIs and metrics that act as the source of truth for the organization. The core data sets must be validated, accurate, complete, and consistent so that best next actions and decisions can be taken.
• Team Participation & Continuous Improvement - Actively contribute to the cohesion and effectiveness of the program management team by adding new ideas, sharing successes and failures, and showing up with a continuous improvement mindset.

Required Skills and Experience:

• 5+ years of sales enablement, channel programs, and/or sales planning experience.
• Experience communicating and representing work to senior leadership, framing discussions to gain valuable feedback, and experience working with technical management teams to develop systems, solutions, and products.
• Analytical and problem-solving experience with large-scale systems.
• Proficient in building trust and establishing relationships across multi-disciplinary teams.
• Aptitude towards establishing and leading teams through multi-disciplinary relationships including sales, customer success, deployment, channel, sales development, product marketing, demand and product organizations.
• Understanding of project and program management skills and methodologies.
• Hands on experience with sales tech stack (Salesforce, LMS platforms, enablement technology).
• Ability to assess risk and, with guidance, drive change management at the program, project, and cross-functional levels.

About Arctic Wolf:

At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021-2024), Best Places to Work USA (2021-2024), Great Place to Work Canada (2021-2024), Great Place to Work UK (2024), and Kununu Top Company Germany (2024). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 7,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry.

Our Values:

Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate thatby protecting people's and organizations' sensitive data and seeking to end cyber riskwe get to work in an industry that is fundamental to the greater good.

We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.

We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.

All wolves receive compelling compensation and benefits packages, including:

• Equity for all employees
• Flexible time off and paid volunteer days
• RRSP and 401k match
• Training and career development programs
• Comprehensive private benefits plan including medical, mental health, dental, disability, life and AD&D, and value-added services
• Robust Employee Assistance Program (EAP) with mental health services
• Fertility support and paid parental leave

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf

The Beauty Lead will provide a personalized shopping experience to customers around selling beauty products by leveraging product knowledge as well as the Connect, Inspire, Engage service model. Priority will be driving sales and customer service, incorporating in elements which allow consistency of general operations.

Customer Service & Sales

• Proactively approaches customers in a friendly manner to engage, determine needs and help them make buying decisions by sharing product knowledge to generate interest, increase and close the sale. Examples include providing mini services with product application and suggesting application techniques and additional products.
• Drives self and prioritizes meeting and exceeding performance/productivity standards, metrics and sales goals.
• Drives loyalty through excellent customer service and promotion of FindMore, Gift Card, Rewards and Credit Programs as well as promotions and cross selling opportunities within the store.
• Resolves customer concerns by professionally listening and providing options, solutions and next steps.
• Provides point of sale checkout processes including sales, returns, exchanges, line management, re-ticketing and processing return processes.
• Facilitates beauty department promotions and events, assists leaders to ensure standards and goals are met.
• Consistently meets established performance standards including but not limited to product sales, customer service resulting in productivity standards being met or exceeded.

General Operations

• Replenishes products from received shipments, stockrooms and understock while ensuring core standards are maintained. Creates and properly manages product testers. Conducts sales floor recovery processes to ensure an organized, clean, and hygienic shopping environment that is consistently maintained and set to core standards.
• Prepares for inventory and related processes such as cycle counts, stock ledger updates, radio frequency identification scans (RFID), and annual inventory.
• Assists the operations team with process and procedures including pricing, signing and merchandising to standards.
• Helps to onboard and train/cross-train store associates on beauty procedures and processes. Participates in ongoing skills development through company and/or vendor provided training and skills practice.

Core Competencies and Accomplishments

• Strong communication and relationship building skills
• Prioritizes Customers, Takes Accountability, Thinks Critically, Produces Results, Drives Improvement and Works Collaboratively

What You Get:

If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit JCPenney:

JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement.

Pay Range

USD $15.25/Hr -USD $19.07/Hr.

We are seeking a dynamic Associate Business Developer to join our Americas Institutional Group (AIG) within the Client Platform Institutional Sales team focusing on the institutional market and investment consultants. The opportunity set will include Corporate and Public Pensions, Endowments & Foundations, and Hospital systems. The Associate Business Development Manager will be based out of our Boston or New York office and will identify institutional opportunities across the eastern seaboard.

Responsibilities

The Associate Business Development Manager will conduct thorough market research to identify new business opportunities and understand market trends, developing and maintaining deep relationships with new and existing clients and consultants, ensuring the highest levels of client service. The ideal candidate will develop and implement business development strategies tailored to the institutional marketplace, aligning with Wellington's strategies and priority products. The candidate will be highly proactive, creative, entrepreneurial, team oriented, and collaborative. They will work in partnership with Business Development Managers to grow and defend the business in these regions. This role will also work in close partnership with internal Relationship Management, Consultant Relations, Product Management and Investment teams to drive exceptional growth.

Essential Skills

The following skills are required for the role:

Passion for Sales and Investments The ideal candidate should have a minimum of 5-10 years of experience within the investment industry and will possess a deep understanding of the investment landscape in the Americas Institutional market. They will demonstrate a strong track record in sales across alternatives, equity, and fixed income products. This role requires a strategic thinker with a passion for building and nurturing client relationships, driving business growth, and delivering exceptional service to institutional clients.

Highly Collaborative-This role requires a great deal of teamwork and collaboration across Wellington. The successful candidate will enjoy being an individual contributor within a highly collaborative team and embrace the benefits of overlapping lines of idea generation. The ideal candidate will build strong, trusting relationships with clients, prospects and consultants, and industry contacts as well as internal colleagues and recognize the benefits of diverse perspectives.

Exhibits a Growth Mindset-The flexibility and openness to continue learning, evolving and growing is required. The successful candidate will take a creative approach to think about innovation and the future of the Americas Institutional business.

Other Qualifications

A successful candidate will also have the following qualifications:

• Proven aptitude for sales, paired with strong analytical skills and a strategic mindset, enabling effective execution of both analyst and business development manager capacities.
• Willingness to travel within the US.
• Strong interpersonal skills and experience in a collaborative, team-based, results-oriented environment.
• Independence of thought, intellectual curiosity, and entrepreneurial nature.
• Strong work ethic and attention to detail; strategic and tactical thinker with solid organizational skills.
• Ability to communicate (verbally and in writing) clearly with conviction and contribute to an open dialogue, comfortable presenting.
• Possess maturity, polish, and personal presence.
• CFA/CAIA or advanced degree is strongly preferred.

Not sure you meet 100% of our qualifications? That's ok. If you believe that you could excel in this role, we encourage you to apply and welcome a chance to review your background. We are dedicated to building and maintaining a diversified workforce and considering a broad array of candidates with a variety of skill, workplace experiences, and backgrounds.

As an equal opportunity employer, Wellington Management ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, sex, sexual orientation, gender identity, gender expression, religion, creed, national origin, age, ancestry, disability (physical or mental), medical condition, citizenship, marital status, pregnancy, veteran or military status, genetic information or any other characteristic protected by applicable law.

If you are a candidate with a disability, or are assisting a candidate with a disability, and require an accommodation to apply for one of our jobs, please email us at .

At Wellington Management, our approach to compensation is designed to help us attract, inspire and retain the best talent in our industry. We strive to pay employees fairly and competitively across all levels and roles. Our approach to compensation considers all aspects of total compensation; all employees are eligible to receive salary, variable compensation, and benefits. The base salary range for this position is:

USD 80,000 - 150,000

This range takes into account the wide range of factors that are considered when making compensation decisions, including but not limited to skill sets; role; skills and experience; certifications; and education. This range is an estimate, and further details on salary and total compensation aspects will be shared with candidates during the recruitment process.

Base salary is only one component of Wellington's total compensation approach. Other rewards may include a discretionary Corporate Bonus and/or Incentives, if eligible. In addition, we offer a comprehensive and high value benefit package to meet the unique needs of our employees and their families, and we are committed to fostering a flexible work environment that enables employees to thrive personally and professionally. Examples of our benefits include retirement plan, health and wellbeing, dental, vision, and pharmacy coverage, health savings account, flexible spending accounts and commuter program, employee assistance program, life and disability insurance, adoption assistance, back-up childcare, tuition/CFA reimbursement and paid time off (leave of absence, paid holidays, volunteer, sick and vacation time).

We believe that in person interactions inspire and energize our community and are essential to our culture. In support of this commitment, our employees work from our offices 4 days a week with flexibility to work remotely 1 day a week. We believe that this approach ultimately supports our mission to deliver investment excellence to our clients and their beneficiaries over the long term.

Senior Account Manager

US:     A big-thinking, creative experiential marketing agency that imagines and produces remarkable programs for our clients and partners.

YOU:  A Senior Account Manager who builds, manages, and executes experiential programs for various clients. You love big thinking, but sweat the small stuff. You have a firm understanding of your client’s business, and are always thinking proactively of ways to build your client relationships and continually deliver successful programs.

We’re looking for someone who is professional, energetic, creative and thinks strategically. Overseeing multiple accounts, you will take a leadership role but must be able to contribute in a team environment, be resourceful and solution oriented, and comfortable with managing multiple fast-paced projects.

You’ll make use of your strong expertise in account management to oversee multiple resources to bring your client’s marketing executions to life: creative development, production, program budgets, legal approvals, vendor relationships and partner management.

You are highly respected by clients, can work well with large teams, are strategy and results driven, can keep an eye on the big picture and thrive in the trenches.

RESPONSIBILITIES:

• Be an extension and advocate of the client and the voice of the client brand within Manifold.
• Own and drive the overall client relationship focusing on their marketing goals, programs, satisfaction and renewal.
• Build strong relationships with stakeholders - client, internal teams, vendors and partners.
• Build and manage timelines, budgets, presentations and post-program success reports.
• Have a strong understanding of the world of production.
• Lead brainstorming sessions with internal, external and client teams.
• Assign and track project milestones from conception through completion.
• Oversee day-to-day internal communications regarding project status and communicate to internal and client stakeholders as necessary.

REQUIREMENTS:

• An independent thinker, driven, energetic, and enthusiastic. You are a team player who takes initiative.
• Understand marketing fundamentals such as strategy, ROI, brand positioning and identity.
• Have experience leading programs and interfacing directly with clients.
• Build and maintain effective client relationships, ensuring that all client’s needs are heard, understood and addressed in a timely way.
• Ensure clear communication to the client regarding roles and responsibilities, scope, budget, schedules, and project status/action items.
• Bring proactive solutions to the client in regards to the execution of the program and structure of the team.
• Can liaise efficiently with outside vendors including vetting, cost-effective quoting, purchasing, project management and relationship oversight.
• Are extremely organized with a strong ability to multitask and willing to implement down to the smallest detail.
• Have 7-10 years of experience servicing clients as part of an agency, freelance or equivalent experience servicing internal clients on the brand side.
• Are proud of and prepared to show examples of the work you’ve done.
• Believe there is no try. There is only do.

This is a full-time position. Competitive salary, 401(k) and employee benefits package. Manifold is a growth company with a strong commitment to teamwork and developing our employees while providing high quality client interaction.

WHO WE ARE:

Headquartered in Portland, OR, with teams in Los Angeles, San Francisco and Chicago, we’re a mixture of expert producers, marketers and advertisers from both the agency, independent and client side of the house with experience in experiential, event and brand marketing, advertising, public relations, production, design, entertainment and partnership development. True to the definition of the word manifold, we’re “of many kinds with different parts, elements, features.” We believe that’s what helps make us unique – in our thinking, in our approach and in the way we conduct business.

Summary:

The competent Nurse, in the Medsurg, Telemetry, and Intermediate Care clinical setting, practices independently and demonstrates an awareness of all relevant aspects of a situation. Provides routine and complex care, in accordance with patient treatment plans. Continues to develop the ability to cope with and manage contingencies of clinical nursing. Makes appropriate assignments and delegates to other care providers as a means to help manage the clinical situation.

Responsibilities:

• Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
• Meets expectations for flexibility of assignment within the ministry.
• Proactively provide assignment availability on a regular basis.
• Able to be assigned to more than one unit.
• Consistent with the ANA Scope and Standards of Practice, provides nursing care utilizing the nursing process, including assessment, diagnosis, planning, intervention and evaluation for assigned patients.
• Addresses increasingly complex psychological, emotional, cultural, and social needs of patient and families in accordance with their level of practice.
• Using the appropriate protocol, administers medications and treatments; monitors for side-effects and effectiveness of the treatment prescribed.
• Documents patient history, symptoms, medication, and care given.
• Assess learning needs and provides education to patients, family members and/or care givers; identify issues and resources.

CORE COMPETENCIES

Standard I: Utilizes the Nursing Process

• Uses critical thinking skills to assess the basic physical, psychosocial, social, cultural, spiritual, and development needs of patient and families.
• Communicates findings to appropriate healthcare team members.
• Develops and uses a specific plan of care and modifies it to meet individual patient needs using evidence-based practice.
• Implements patient care and therapeutic procedures; monitors and documents progression of treatment and teaching goals.
• Evaluates the care and treatment(s) provided to the patient and the patient response to the care and treatment(s).
• Performs timely reassessment and documentation.
• Must be able to perform unit-specific competencies based on the specific patient care need for the designated unit's patient population.

Standard II. Patient Throughput & Patient Flow Process

• Anticipates and plans for admission/discharge/transfer needs to facilitate patient flow.
• Utilizes appropriate systems of communication and tools to facilitate the discharge process.
• Coaches on tools and techniques for checking, cross checking and validating orders to ensure accuracy.

Standard III. Unit Operations

• Plans, directs, and evaluates the overall nursing care and functions in a particular nursing unit during an assigned shift.
• Demonstrates good stewardship in proper use and maintenance of equipment and Supplies.
• Assesses departmental staffing needs; actively participates in resourcing efforts.
• Educates and trains others on the operations, ethics, and regulations within the industry.

Standard IV. Safe Practice/Quality Care/Regulations

• Incorporates patient safety practices/guidelines to promote a safe environment resulting in positive patient outcomes.
• Demonstrates accountability for nursing research and quality improvement activities.
• Provides evidence-based nursing care.
• Communicates patient information effectively across the continuum of care.
• Educates and trains others on the operations, ethics, and regulations within the industry.
• Knowledge of federal, state and local healthcare-related laws and regulations; ability to comply with these in healthcare practices and activities.

TECHNICAL COMPETENCIES

Clinical Policies and Standards

• Follows a specific set of standards and associated clinical procedures.
• Analyzes policy and standards documentation and ensures organizational compliance.
• Provides feedback for improvement of procedures.
• Assists in the development and implementation of specific procedures.
• Works with control and monitoring mechanisms, tools and techniques.

Health Information Documentation

• Shares experiences with maintaining paper and electronic patient documentation.
• Walk through the steps and procedures for receiving, validating and updating patient records.
• Describes the flow of information between various stations or units.
• Discusses the functions, features and document flow of electronic documentation.
• Transcribes verbal orders; explains techniques for ensuring their accuracy.
• Explains health information documentation best practices and their rationale across health care practices.

Medical Equipment

• Describes experience with basic medical equipment used in own unit or facility.
• Uses standard diagnostic tools and techniques to resolves common equipment problems.
• Educates patients about the appropriate use of home medical equipment.
• Ensures that all equipment and related supplies are in proper working order prior to use to ensure patient safety.
• Inspects, troubleshoots and evaluates incoming equipment.

Medical Order Processing

• Shares experiences with processing medical orders for one or more groups of patients or conditions.
• Describes functions and features of the system used to enter, validate, update and forward medical orders.
• Discusses common errors, their sources and procedures for correcting.
• Explains considerations for entering and following standing orders.
• Differentiates between standing orders and preprinted orders and considerations for each.

Patient Chart Reading and Interpretation

• Describes experiences in reading and interpreting patient charts for patients on unit and under own care.
• Reviews patients' charts for completion and accuracy; identifies and alerts to mistakes or omissions.
• Recognizes unexpected readings and alerts nursing or medical staff.
• Relates examples of mis-readings or misinterpretations and lessons learned.
• Reviews, discusses and validates own interpretation with others.

Patient Safety

• Shares experiences with ensuring safety for one or more patient groups or settings.
• Explains key features of safety guidelines and procedures for those groups and settings.
• Listens and responds to safety inquiries from patients and family members.
• Recognizes and addresses physiological and psychological signs of problems.
• Describes considerations for patients who can cause to harm to self, versus harm to others.
• Utilizes appropriate systems to document misses and near misses, participates in immediate investigating, analysis and reporting in real-time.

Job Requirements:

Education/Skills

• Bachelor of Science Degree in Nursing, preferred

Experience

• Minimum of 2 years of combined experience required in Medsurg/Telemetry and Intermediate Care
• 5 years of experience preferred

Licenses, Registrations, or Certifications

• BLS required
• ACLS required
• RN License in state of employment or compact required
• PALS required at CHRISTUS Children's Hospital

Work Schedule:

7PM - 7AM

Work Type:

Full Time

Summary:

The competent Nurse, in the Medsurg or Telemetry clinical setting, practices independently and demonstrates an awareness of all relevant aspects of a situation. Provides routine and complex care, in accordance with patient treatment plans. Continues to develop the ability to cope with and manage contingencies of clinical nursing. Makes appropriate assignments and delegates to other care providers as a means to help manage the clinical situation.

Responsibilities:

• Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
• Meets expectations for flexibility of assignment within the ministry.
• Proactively provide assignment availability on a regular basis.
• Able to be assigned to more than one unit.
• Consistent with the ANA Scope and Standards of Practice, provides nursing care utilizing the nursing process, including assessment, diagnosis, planning, intervention and evaluation for assigned patients.
• Addresses increasingly complex psychological, emotional, cultural, and social needs of patient and families in accordance with their level of practice.
• Using the appropriate protocol, administers medications and treatments; monitors for side-effects and effectiveness of the treatment prescribed.
• Documents patient history, symptoms, medication, and care given.
• Assess learning needs and provides education to patients, family members and/or care givers; identify issues and resources.

CORE COMPETENCIES

Standard I: Utilizes the Nursing Process

• Uses critical thinking skills to assess the basic physical, psychosocial, social, cultural, spiritual, and development needs of patient and families.
• Communicates findings to appropriate healthcare team members.
• Develops and uses a specific plan of care and modifies it to meet individual patient needs using evidence-based practice.
• Implements patient care and therapeutic procedures; monitors and documents progression of treatment and teaching goals.
• Evaluates the care and treatment(s) provided to the patient and the patient response to the care and treatment(s).
• Performs timely reassessment and documentation.
• Must be able to perform unit-specific competencies based on the specific patient care need for the designated unit's patient population.

Standard II. Patient Throughput & Patient Flow Process

• Anticipates and plans for admission/discharge/transfer needs to facilitate patient flow.
• Utilizes appropriate systems of communication and tools to facilitate the discharge process.
• Coaches on tools and techniques for checking, cross checking and validating orders to ensure accuracy.

Standard III. Unit Operations

• Plans, directs, and evaluates the overall nursing care and functions in a particular nursing unit during an assigned shift.
• Demonstrates good stewardship in proper use and maintenance of equipment and Supplies.
• Assesses departmental staffing needs; actively participates in resourcing efforts.
• Educates and trains others on the operations, ethics, and regulations within the industry.

Standard IV. Safe Practice/Quality Care/Regulations

• Incorporates patient safety practices/guidelines to promote a safe environment resulting in positive patient outcomes.
• Demonstrates accountability for nursing research and quality improvement activities.
• Provides evidence-based nursing care.
• Communicates patient information effectively across the continuum of care.
• Educates and trains others on the operations, ethics, and regulations within the industry.
• Knowledge of federal, state and local healthcare-related laws and regulations; ability to comply with these in healthcare practices and activities.

TECHNICAL COMPETENCIES

Clinical Policies and Standards

• Follows a specific set of standards and associated clinical procedures.
• Analyzes policy and standards documentation and ensures organizational compliance.
• Provides feedback for improvement of procedures.
• Assists in the development and implementation of specific procedures.
• Works with control and monitoring mechanisms, tools and techniques.

Health Information Documentation

• Shares experiences with maintaining paper and electronic patient documentation.
• Walk through the steps and procedures for receiving, validating and updating patient records.
• Describes the flow of information between various stations or units.
• Discusses the functions, features and document flow of electronic documentation.
• Transcribes verbal orders; explains techniques for ensuring their accuracy.
• Explains health information documentation best practices and their rationale across health care practices.

Medical Equipment

• Describes experience with basic medical equipment used in own unit or facility.
• Uses standard diagnostic tools and techniques to resolves common equipment problems.
• Educates patients about the appropriate use of home medical equipment.
• Ensures that all equipment and related supplies are in proper working order prior to use to ensure patient safety.
• Inspects, troubleshoots and evaluates incoming equipment.

Medical Order Processing

• Shares experiences with processing medical orders for one or more groups of patients or conditions.
• Describes functions and features of the system used to enter, validate, update and forward medical orders.
• Discusses common errors, their sources and procedures for correcting.
• Explains considerations for entering and following standing orders.
• Differentiates between standing orders and preprinted orders and considerations for each.

Patient Chart Reading and Interpretation

• Describes experiences in reading and interpreting patient charts for patients on unit and under own care.
• Reviews patients' charts for completion and accuracy; identifies and alerts to mistakes or omissions.
• Recognizes unexpected readings and alerts nursing or medical staff.
• Relates examples of mis-readings or misinterpretations and lessons learned.
• Reviews, discusses and validates own interpretation with others.

Patient Safety

• Shares experiences with ensuring safety for one or more patient groups or settings.
• Explains key features of safety guidelines and procedures for those groups and settings.
• Listens and responds to safety inquiries from patients and family members.
• Recognizes and addresses physiological and psychological signs of problems.
• Describes considerations for patients who can cause to harm to self, versus harm to others.
• Utilizes appropriate systems to document misses and near misses, participates in immediate investigating, analysis and reporting in real-time.

Job Requirements:

Education/Skills

• Bachelor of Science Degree in Nursing, preferred

Experience

• Minimum of 2 years of combined experience required in Medsurg and Telemetry
• 5 years of experience preferred

Licenses, Registrations, or Certifications

• BLS required
• ACLS required
• RN License in the state of employment or compact required

Work Schedule:

MULTIPLE SHIFTS AVAILABLE

Work Type:

Full Time