Proactive Synonyms Preventive Jobs in Usa

The ideal candidate will be able to effectively coordinate meetings and other office events. They should be comfortable answering inbound phone calls, distributing mail to employees and handling outgoing mail.

Position Overview

The Office Assistant will have a unique mix of responsibilities including office operations and administrative support. The Office Assistant will help with day-to-day office operations for the New Jersey office while focusing on continuing to build a positive, supportive, and fun culture. This position will also support several leaders with their calendar management, travels, and expense reimbursements. This role requires a proactive, hands-on approach and genuine willingness to jump-in wherever needed. The ideal candidate thrives in a dynamic small company environment where flexibility, initiative, and a "team-first" mentality are essential. The Office Assistant would be highly organized and proactive, has experience executing tasks with minimal direction while also bringing their own solutions.

This is a contractor to perm opportunity with a 3-6 month trial period. This role is based in New Providence, New Jersey, 4 (infrequently 5) days a week in office, with flexibility to work remotely on Fridays.

Job responsibilities

Office Support:

• Support daily office functions for the New Jersey location.

• Create a friendly and helpful office atmosphere as the main point for reception including

greeting employees and guests, answering office questions, distributing mail, shipping

items as needed and other administrative duties.

• Be alert to regulatory agency visits and how to properly handle appropriately.

• Help employees plan office meetings, including site coordination and catering orders.

• Support office vendor management which includes equipment maintenance and ordering

supplies.

• Liaison with building management for office issues including temperature control, cleaning

services and more.

• Create new hire badges, conduct office tours, and review office procedures with employees

as needed.

• Help to coordinate events such as all-company meetings, executive meetings and off-sites,

office lunches, team events, and holiday parties.

• Creating and fostering a work environment promotes positive morale.

• Ad-hoc projects/tasks as requested.

Admin Support:

• Provide flexible, proactive administrative support to various leaders as organizational needs

dictate.

• Coordinate domestic and international travel. Create and submit expense reports via Concur for

leaders as needed.

• Help with calendar management in Outlook; resolving meeting conflicts and helping each leader

meet their goals for meeting management.

• Proactively coordinate and schedule regular occurring meetings. Gather input for agendas and

distribute agendas before meetings.

• Create and submit purchase order requests for leadership team members. Input purchase

orders, process invoices and other financial administration tasks.

• Assist with candidate interview scheduling, travel arrangements, and onsite interview

coordination and candidate care.

• Prioritize conflicting needs; handle matters expeditiously and proactively

• Serve as an organizational "utility player” pitching in on special projects, covering for colleagues,

and filling gaps wherever they arise.

• Take initiative to identify and solve problems before they escalate; anticipate needs and act on

them

• Partner and collaborate with other office admin team members to ensure the overall office

needs are met and we maintain a positive and enjoyable office culture.

• Embrace the small company environment where everyone contributes beyond their job

description to help the team succeed.

Requirements:

• Bachelor’s degree preferred

• 5+ years’ experience in Office coordination/management

• 2+ years’ experience in Administrative Support role

• Experience in the Pharmaceutical/Biotech industry preferred, but not required

• Positive attitude – willingness to help others

• Demonstrated "roll up your sleeves" mentality with a track record of proactively identifying

needs and taking action

• Strong written and verbal communication skills

• Proficient in MS Office, Teams and with Advanced Outlook organizational skills

• Strong interpersonal skills and the ability to build relationships with employees and

external partners.

• A sense of ownership and accountability, and a willingness to be flexible with ad-hoc tasks

• High attention to detail and the ability to multitask

• Strong ability to work independently and as a team player

• Expert ability to prioritize

• Trustworthy and discreet in reference to confidential information

• Must be able to pick up boxes/office supplies in excess of 30 lbs as needed

For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer, transforming homes worldwide. With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing demand. Our dedication to quality, style, and affordability has solidified our reputation as a trusted and recognized brand worldwide.

Purpose at Ashley: Our Local Customer Care Agent is the operational backbone of our delivery ecosystem, supporting delivery recovery and customer communication across our Fulfillment Centers. These agents manage a demanding multi-channel workload that includes serving as the primary point of contact for all "hot" deliveriesany delivery that was not landed 100% and requires customer recovery. The team also manages our VIP process, which includes inspecting products and sending photos to customers to help manage expectations. Additionally, Customer Care Agents handle sending time frame communication, managing complex cases, communicating with customers regarding delivery complications at load out, supporting retail store teams, and maintaining proactive customer communication throughout the delivery and recovery journey.

What You'll Do:

Delivery Recovery & Issue Resolution:

• Handle hot delivery recoveries by identifying and addressing immediate challenges on the delivery route.
• Monitor active recoveries in real-time to ensure timely resolution of delivery delays or product issues.
• Resolve delivery issues before customer escalation by proactively identifying potential problems and implementing solutions.
• Coordinate with Regional Fulfillment Centers (RFCs) to arrange same-day and next-day recovery deliveries.
• Track recovery requests accurately across various RFC-specific systems and databases.
• Notify customers promptly of any delivery issues or delays discovered during the load-out or routing process.

VIP & Escalation Support:

• Provide elevated, white-glove service for VIP customers and complex, high-priority orders.
• Handle escalated delivery issues with empathy, professionalism, and a focus on immediate resolution.
• Coordinate closely with Store Operations and RFC personnel to align on solutions for escalated cases.
• Process recovery requests strictly within established response time windows to minimize customer wait times.
• Navigate multiple systems simultaneously, including Package AI, Storis, and Salesforce, to track orders and document resolutions.
• Document VIP processes accurately while maintaining strict adherence to Standard Operating Procedures (SOPs).

Cross-Functional Operations & Multi-Channel Support:

• Deliver multi-channel support seamlessly across driver chat, customer chat, and voice channels.
• Perform real-time problem-solving and make independent decisions to resolve logistical and customer service challenges.
• Execute escalation management protocols effectively when issues exceed standard resolution parameters.
• Maintain a proactive service model focused on issue prevention rather than just reaction.
• Apply comprehensive knowledge of company return policies, exchange processes, and warranty claims to assist customers.
• Demonstrate a strong understanding of delivery logistics, routing, and recovery operations.

Store & Customer Partnership:

• Serve as the critical link between retail stores and customers, ensuring unresolved issues are addressed with expert attention.
• Restore customer confidence and provide world-class experiences, especially in situations where service gaps have occurred.
• Own every customer issue from start to finish, demonstrating an unwavering commitment to exceptional service and follow-through.
• Complete any additional tasks or special projects assigned by management to support operational goals.

What You Bring:

• Legally authorized to work in the US
• At least 18 years old
• 1-2 years' experience in fast-paced environments, bilingual preferred
• Excellent phone etiquette, while expressing patience and professionalism with a customer-focused mindset
• Strong problem-solving skills, attention to detail while working in a fast-paced environment
• Experience with chat, phone and email support; including proficient in computer systems and programs such as Microsoft office and CRM systems
• Ability to work flexible hours, including weekends and holidays. Shifts may vary depending on schedule and business needs: Tuesday-Saturday: 7:30 am to 4:30 pm and/or 10 am to 7 pm
• Maintain reliable attendance
• Thrive in a team environment

What's In It for You:

When you join us, you are eligible to participate in our comprehensive benefits programs, which include:

• Extended health, dental benefits, and vision insurance
• Employee Discount from 10% - 30%
• Life/Disability Insurance
• Flex Spending Account
• 401K
• Paid Time Off

Ashley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made on the basis of an individual's skills, qualifications, merit, and business needs.

Company Profile

Founded in 1997 by Thierry Gillier, Zadig&Voltaire is a French contemporary designer brand known for redefining luxury with a bold, modern perspective offering fashion for both women and men. Rooted in freedom and creative audacity, the brand draws inspiration from contemporary art, rock & roll, a Parisian spirit, and self-empowerment, values that inform everything we do, from design to the way we collaborate, innovate, and grow our teams. The spirit of the brand is eternally youthful, encouraging its community to embrace individuality and self-expression while practicing self-love, taking bold steps, and living on their own terms.

Zadig&Voltaire is dedicated to nurturing the talents of tomorrow and supporting the development of its employees' skills across all the countries where the brand is present. True to its founders’ vision, the company is guided by an artistic and entrepreneurial mindset where employees are encouraged to be agile and proactive within a fast-growing global brand. Zadig&Voltaire fully embraces the complex challenges of the 21st century by actively engaging in its global sustainability program VoltAIRe.

As an evolving global brand, Zadig & Voltaire is looking for talented people to get involved. Zadig & Voltaire is an equal opportunity employer.

The Role

We are seeking a motivated individual to join our Retail Management team. Our General Manager will be responsible for the high volume, highly visible San Marcos Outlet. In this role, GM is responsible for overseeing all aspects of boutique retail operations, ensuring that the store meets its sales targets and provides excellent customer service. Additional responsibilities include, but are not limited to, maintaining and achieving high operational standards, exceeding merchandising goals, achieving sales objectives, building a highly motivated team, and furthering associates’ skills and clientele base.

The ideal candidate will have 3-4 years of management experience in the fashion retail industry (luxury preferred), excellent communication and organizational skills, and a strong understanding of KPIs. You should be target-driven, committed to adhering to company standards, and dedicated to upholding company standards, and able to inspire and motivate your team to achieve excellence

Responsibilities

• Ensure the store operates seamlessly and efficiently.
• Build and maintain lasting relationships with customers to expand the client base.
• Motivate and manage the sales team to exceed sales and productivity goals.
• Connect with customers and understand their needs, such as documenting and communicating customer requests.
• Recognize and handle loss prevention situations with exemplary customer service.
• Conduct training sessions to enhance team skills and knowledge.
• Plan and delegate appropriate responsibilities within the sales team.
• Maintain knowledge of inventory, scheduling, sales goals, and training of sales associates.
• Ensure that store merchandising, windows, and visual displays are maintained and consistent with the brand image.
• Maintain clear communication lines with the sales team and corporate office.
• Act as a leader to the sales team.
• Learn and apply product knowledge to assist customers in selecting merchandise that meets their needs.
• Proactively identify and recommend additional merchandise to enhance the customer’s experience, not overwhelm them.
• Establish, meet, and exceed sales and performance goals.
• Seek out top talent for the sales team through networking and recruiting.
• Foster a positive and energetic atmosphere while maintaining a professional work environment.

Requirements

• Exceptional written and verbal communication skills
• Exemplary work ethic and leadership qualities
• Ability to analyze sales reports to determine business needs and develop strategies
• Strong troubleshooting and problem-solving abilities, particularly under pressure
• Exceptional organizational skills, with the capacity to prioritize and manage multiple tasks effectively
• Superior customer service skills
• A proactive, hands-on approach with a keen sense of urgency to meet business demands

Education and Training

• HS Diploma Required; Associate’s/Bachelor’s degrees preferred

Experience

• Minimum 6 years’ experience in luxury retail store environment
• Minimum 3 years of luxury/retail management

CORNBREAD is a fast-casual, fast-paced, farm-to-table, fun-to-work-at restaurant focusing on authentic soul food and the use of innovative technology to provide a unique and family-friendly dining experience. We’re proud to source all of our ingredients from local farmers and shops. Our food is always fresh because we prepare our meals around the clock with great love and care. Please visit our website at to learn more about our company values. 

Salary Range: $50,000 - $65,000

Job Summary

The General Manager builds a healthy business and protects the culture within their restaurants. In this role, they are expected to operate with a high level of responsibility, quality, ethics, and professionalism while ensuring the operational needs of the restaurant are met. They provide team leadership to all support staff, including Assistant Managers, Crew Chiefs, and restaurant team members. In this role, they ensure consistent and exceptional quality and customer service for all guests.

People & Culture

• Recruit, train, and build a diverse highly functioning team per Cornbread 101 Training Program standards
• Communicate proactively, professionally, and positively with the team and guests
• Follow up consistently to develop and maintain trust
• Demonstrate compassion and care while setting clear expectations and accountability
• Confront, diffuse, and resolve difficult situations in a proactive, fair, and solution-oriented manner
• Coach team to meet and exceed cornbread standards and treat all guests and each other with respect 
• Execute and deliver performance appraisals and merit increase processes for all applicable team members in a fair and equitable manner
• Maintain up-to-date posters, bulletins, and employee communication 
• Maintain low turnover of staff

Health, Safety, & Quality

• Ensure food standard and safety compliance including storage, food specifications, recipes, plating, and garnishes
• Ensure compliance with SOP in the areas of food specifications, recipes, plating, and garnishes
• Train Team Members on food handling techniques including hygiene following Cornbread standards
• Develop and maintain a safety program in the restaurant that incorporates a safety committee, safety meetings, and information on the use of safety tools and procedures
• Ensure compliance with all applicable federal, state, and local regulations
• Ensure food is presented well and served at appropriate temperatures, within standard ticket times
• Actively prevent workers comp and guest incidents by ensuring safety in the restaurant
• Cornbread is following all of the recommended guidelines provided by the New York & New Jersey Department of Health and the CDC
• Follow all Covid-19 protocols

Hospitality

• Create an environment that is passionate about hospitality
• Educate the team so they are familiar with the story of Cornbread
• Build relationships with guests by communicating warmly and effectively
• Seek opportunities to connect with guests on the floor
• Ensure the approved guest feedback system is in use and acted upon

Business Management & Growth

• Execute annual financial, local restaurant marketing, guest service, and human resource objectives, strategies, and tactics
• Develop and maintain a labor schedule that is efficient and cost-effective
• Build sales consistently and deliberately by implementing approved marketing and promotional items
• Purchase (POP) materials, posters, and placemats
• Oversee inventory management including PARS adherence, timely ordering, and supply chain management
• Maintain the restaurant structure including but not limited to appliances, equipment, deep cleaning, sanitation practices, indoor and exterior restaurant appearance
• Follow proper cash handling procedures
• Attend all required leadership meetings
• Provide quarterly reports on the state of the business

Qualifications

• Food Service: 4 years of food service experience.
• Years in Mgmt: 3 years min.
• People skills: Dealing with the public and team proactively, professionally, and positively.
• Ownership: Takes initiative, personally drives & takes pride in business.
• Proficiency in technology, writing, reading, and working knowledge of spreadsheets required
• Food Handlers certificate within 30 days or Serv Safe equivalent 
• Ability to lift 30+ lbs and stand for long periods
• Exhibit pride

This job description is not an exhaustive task list of every function of the role, other tasks and job responsibilities as assigned.

Cornbread is an equal-opportunity employer. Cornbread will not discriminate against any applicant for employment on any basis including, but not limited to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military and/or veteran status, marital status, predisposing genetic characteristics and genetic information, or any other classification protected by federal, state, and local laws.

Position Overview

Marlen, headquartered in Riverside, MO is a global leader in premium food processing technologies. Marlen’s products have long set the standard for quality and performance in vacuum stuffing and pumping, portioning, size reduction, thermal processing, and food handling. Marlen has been trusted by the world’s leading food brands for over 70 years.

The Director of Lifecycle Services is a strategic, commercially focused executive responsible for transforming aftermarket performance into a scalable, customer centric, and highly profitable growth engine. This role is accountable for the financial performance, operational excellence, customer satisfaction, and team development

ensuring that aftermarket becomes a core driver of profitable growth.

As a key member of both the Duravant Lifecycle Services leadership team and the Marlen leadership team, the Director plays a pivotal role in driving aftermarket strategy, market expansion, revenue diversification, and aligning execution across engineering, operations, sales, finance, and the Duravant enterprise.

This position oversees all commercial activities related to parts and service sales and directs all technical and administrative service operations, including installation, repair, preventive maintenance, training, warranty management, and value-add solutions delivered at customer sites.

Candidates must bring proven leadership experience, strong supervisory and project management skills, and solid familiarity with the technologies incorporated into Marlen systems.

Essential Responsibilities

Strategic Leadership & Commercial Growth

• Provide commercial leadership for all aftermarket functions, including parts sales, field service, project management, and value-added service offerings.
• Serve as a senior leader within both the Duravant Lifecycle Services and Marlen leadership teams, contributing to executive-level strategic planning and decision-making.
• Develop and execute a multi‑year aftermarket growth strategy centered on revenue expansion, margin improvement, and lifecycle value creation.
• Build a structured commercial engine including pricing strategy, disciplined margin management, and proactive campaigns for parts, service, upgrades, and rebuilds.
• Establish a customer‑centric vision that enhances responsiveness, lifecycle support, serviceability, and uptime performance.
• Lead development of new predictable revenue service offerings while conducting ongoing competitive and market analysis to guide prioritization and ensure strategic fit.

Execution Discipline & Operational Excellence

• Oversee recruitment, development, performance management, and daily operations for the Aftermarket team, ensuring adherence to Marlen and Duravant policies and procedures.
• Draft, implement, and maintain policies, processes, and performance metrics that ensure operational efficiency and a high-quality customer experience.
• Implement rigor in initiative prioritization and completion, ensuring that strategic projects are launched, progressed, monitored, and finished.
• Build and enforce disciplined processes for scheduling, installed‑base intelligence, pricing, quoting, field reporting, and KPI review.
• Improve operational results including response time, schedule adherence, first‑time fix rate, warranty cost reduction, and service profitability.
• Reinforce compliance expectations: training completion, expense reporting, AR review participation, and activity.

Product & Market Development

• Drive a culture of proactive customer engagement, rapid issue resolution, and full follow‑through
• Strengthen feedback loops to capture field learnings and translate them into engineering, quality, and product‑improvement actions.
• Partner with Sales and Marketing to build integrated go‑to‑market strategies that highlight Marlen’s lifecycle value.

Commercial Growth & Market Positioning

• Direct and coordinate promotional efforts for aftermarket products and services to expand market share, attract new customers, and strengthen competitive positioning.
• Strengthen feedback loops to capture field learnings and translate them into engineering, quality, and product‑improvement actions
• Partner with Sales and Marketing to build integrated go‑to‑market strategies that highlight Marlen’s lifecycle value.

Cross‑Functional Influence & Alignment

• Serve as the voice of the customer by facilitating cross‑functional alignment between engineering, operations, service, quality, and finance.
• Drive clear communication, transparency, and accountability to eliminate silos and build trust across the leadership team.
• Engage actively in Duravant Lifecycle Services enterprise initiatives and share best practices.

Leadership, Team Development & Culture

• Build a high‑engagement, high‑accountability service culture with clearer priorities, transparent communication, and consistent follow‑through.
• Create structured development plans, cross‑training programs, and succession readiness.
• Reduce turnover by improving leadership presence, clarity of direction, and proactive team support.
• Model mature conflict resolution, professional communication, and responsibility for resolving team issues

Position-Specific Competencies

• Technical Job Knowledge
• Strategic Commercial Leadership
• Customer Focus & Responsiveness
• Change Leadership, Execution Excellence & Prioritization
• Cross-Functional Leadership
• Facilitation Skills
• Communication Proficiency
• Teamwork, Collaboration, Leadership Presence & Trust Building
• Managerial Influence
• Comfort Working in a Matrixed Organization
• Data driven decision making

Position Requirements

• Bachelor’s degree in a technical or business discipline; MBA preferred
• 10+ years of leadership experience with proven aftermarket commercial growth results 
• Experience in food processing, or field service industries preferred
• Demonstrated success creating scalable processes and improving service profitability.
• Strong track record of improving customer‑experience metrics.
• Proven ability to lead organizational change and engage cross‑functional teams
• Strong financial acumen and accountability for P&L performance
• Ability to engage effectively at all organizational levels and with customers, partners, and Duravant Operating Companies
• Strong oral and written communication skills
• Proven ability to influence, build consensus, and drive alignment across stakeholders
• Proficiency with Office 365, CRM, and ERP systems

Safety Specialist – Environmental Health & Safety

Locations:

• West Branch, IA (101 Council St) – must be local or willing to relocate; relocation assistance may be available
• Kansas City, KS (500 Osage Ave)
• Colonial Heights, VA (1962 Ruffin Mill Rd)

Position Type: Full-Time

Travel: Up to 50% required

Position Summary

We are seeking a Safety Specialist responsible for identifying, evaluating, and managing safety exposures to minimize personal injuries, accidents, property damage, and regulatory penalties. This role serves as the primary point of contact for safety-related matters, ensuring compliance with Local, State, and Federal Safety & Health and DOT laws, regulations, permits, and company policies. The position requires frequent travel and proactive leadership in promoting a safe work environment.

Key Responsibilities

The Safety Specialist will:

• Serve as the primary contact for all Safety & Health issues
• Ensure compliance with all relevant Safety & Health and DOT laws, regulations, permits, and internal policies
• Develop, maintain, and implement company safety policies and procedures
• Design and conduct Safety & Health training programs for employees and management
• Conduct audits and inspections to verify compliance and promote continuous improvement
• Maintain accurate records in accordance with regulatory requirements
• Monitor and stay current on changes in laws, regulations, and emerging safety technologies
• Drive timely corrective actions for near-miss incidents, injury investigations, hazard identification, and compliance audits
• Support leadership and employees in understanding safety concepts to prevent workplace injuries and non-compliance
• Coordinate occupational health monitoring programs, including respiratory, noise, and chemical exposure monitoring
• Manage workers’ compensation, liability, auto liability, and property claims
• Coordinate annual service programs and audits with property and insurance carriers
• Interpret and act upon loss control survey reports and insurance recommendations

Qualifications

• Bachelor’s degree in Safety with 3–5 years of Industrial/Occupational Safety & Health and DOT experience, or Associates/Technical degree with 5–8 years experience
• Extensive knowledge of Safety & Health and DOT laws and regulations at the Local, State, and Federal levels
• Working knowledge of workers’ compensation, transportation regulations, fire protection codes, and industrial hygiene fundamentals
• Strong communication skills to work with all levels of employees and management
• Ability to evaluate, analyze, and mitigate loss-producing conditions and develop proactive safety programs
• Team-oriented problem-solving skills and a proactive approach to risk management
• Proficient with Microsoft Office (Outlook, Word, Excel, PowerPoint)
• Honest, professional, and trustworthy with strong relationship-building skills
• Valid driver’s license with a clean driving record
• Ability to travel to different locations across the U.S. as required
• Successfully pass a pre-employment drug test (excluding THC /

Office & House Manager

Location: Austin, TX

Job Type: Full-time

Salary: $20/hr + Bonus + Benefits (based on experience)

About Everyday Dose

Everyday Dose is a super fast-growing wellness brand focused on high-quality functional coffee that support productivity, health, and performance. We operate with a startup mentality, which means fast-paced, dynamic, proactive and innovative, while maintaining a strong focus on efficiency and high standards.

Our Austin HQ reflects our commitment to wellness, featuring a sauna, cold plunge, open workspaces, and a collaborative environment. It's not fancy. The space is very raw and industrial, but there's a unique vibe to it.

We are looking for a highly organized, proactive, and resourceful Office & House Manager to oversee the operations of both our office (2,000 sq. ft.) and personal residence. This is a hands-on role.

Responsibilities Office Management

Office Operations & Facility Management

  •  Oversee and maintain the office space, common areas, and workstations to ensure a clean and functional environment. I.e. clean dishes, take out the trash, vacuum, order snacks, coordinate lunch, etc.

  •  Coordinate with vendors and service providers for maintenance, office improvements, and small repairs.

  •  Manage inventory of office supplies, beverages, and wellness products to keep the space stocked.

  •  Coordinate with cleaner who comes weekly.

  •  Take photos of mail and send to the appropriate team member

Procurement & Expense Management

  •  Order office supplies, wellness products, and miscellaneous items via Amazon, online vendors, and local stores.

  •  Track and submit receipts and invoices to the finance team.

  •  Maintain a monthly expense log for office-related purchases.

IT & Tech Support

  •  Serve as the first point of contact for IT issues at both the office and personal residence.

  •  Fix issues related to WiFi, projector, printers, software, and office devices.

• Setup new team members emails and slack accounts.

House Management (Personal Residence)

Errands & Shopping Coordination

  •  Manage grocery shopping, household supplies, and meal prep coordination.

  •  Ensure the kitchen is stocked with healthy, functional foods that align with lifestyle preferences.

  •  Run personal errands, such as picking up/dropping off items and coordinating deliveries.

Household Maintenance & Project Oversight

  •  Schedule and oversee home repairs, maintenance, and small improvement projects.

  •  Work with service providers for plumbing, cleaning, and general upkeep.

  •  Wash and manage company and personal car

Travel Preparation & Home Organization

  •  Prepare the home before travel (cleaning, organizing, stocking essentials).

  •  Unpack suitcases and reset the home after travel.

  •  Ensure the house remains a low-stress, functional environment while managing frequent travel schedules.

What We’re Looking For

Highly organized & proactive – Anticipates needs before they arise and takes initiative to solve problems.

Strong multitasking skills – Comfortable handling office operations, personal tasks, and troubleshooting IT issues.

Proactive & Anticipatory: Skilled at foreseeing the founder's needs and potential issues, proactively addressing them before they escalate. Initiative-driven in resolving problems and suggesting improvements.

Tech-savvy – Able to handle basic IT troubleshooting and communicate with support teams when needed.

Resourceful & self-sufficient – Able to figure things out, coordinate logistics, and make decisions independently.

Discreet & trustworthy – Comfortable handling confidential information and personal tasks with professionalism.

Determined & Tenacious: Shows a relentless attitude in overcoming obstacles, persistently pursuing solutions and alternatives until a satisfactory outcome is achieved.

Detail-oriented & efficient – Able to juggle responsibilities without dropping the ball.

Requirements

Prior experience in office management, personal assisting, or operations preferred.

Strong problem-solving skills and ability to troubleshoot IT, facilities, and logistics issues.

Ability to order, track, and manage purchases and expenses.

Comfortable lifting, stocking, and organizing office/home supplies.

Valid driver’s license and ability to run errands as needed.

Must be Austin-based and available for in-person responsibilities.

Perks & Benefits

Competitive salary: $20/hr + Bonus

Company Equity

$6000 per year in wellness cash (I.e. massages, gym)

$6000 per year in childcare

401k+ match

Health / Dental Insurance

Access to office wellness perks: Sauna, cold plunge, gym and health-focused workspace.

A dynamic, startup environment with room for growth.

Opportunity to work closely with a Founder & CEO and fast-growing wellness brand.

We are seeking a hands-on Service Manager to take full ownership of the service organization as the business prepares for a planned leadership transition. This role is ideal for someone who enjoys running service like a standalone business, with responsibility for operations, customer relationships, and financial performance (P&L).

Service today is well-staffed with capable technicians and is roughly break-even. The mission of this role is to transform service into a proactive, revenue-generating function.

What You’ll Focus On (First 90 Days)

• Immerse yourself in Butler’s people, processes, systems, and installed customer base
• Assess current service delivery, customer satisfaction, and service perception
• Engage directly with customers to uncover opportunities for improved responsiveness, additional offerings, and revenue growth
• Evaluate current dispatch and service workflows and identify areas for improvement

Day-to-Day Responsibilities

• Own day-to-day service operations, including dispatching, scheduling, and technician coordination
• Lead the service organization with accountability for performance and growth
• Proactively identify service revenue opportunities within the installed base
• Drive preventative maintenance programs, upgrades, and service agreements
• Work closely with customers on service execution, technical challenges, and drawing-related questions
• Partner with service technicians to improve efficiency and identify upsell opportunities
• Improve service processes to move from reactive to scalable and proactive

Team & Coverage

• 3 full-time U.S.-based Service Technicians
• 2 contractor/temporary resources in Europe
• Majority of time spent onsite in Middleborough
• Customers primarily in the U.S., with some international support

What We’re Looking For

• Experience leading or owning a service organization in a technical environment
• Strong operational mindset with commercial awareness (P&L, growth, revenue)
• Background in mechanical manufacturing, automation, electronics, pneumatics, or similar
• Comfort working directly with customers and technicians
• Strong organizational, communication, and problem-solving skills
• Hands-on leader who thrives in onsite, team-based environments

Tech & Tools

• Microsoft Teams is the primary internal communication platform

Headquartered in Atlanta, Cousins is a fully integrated, self-administered and self-managed real estate investment trust (REIT). Cousins has a simple, compelling strategy: Premier urban Sun Belt office portfolio, Disciplined about capital allocation, Best-in-class balance sheet, with Strong local operating platforms. Acting through its operating partnership, Cousins Properties LP, primarily invests in Class A office buildings located in high-growth Sun Belt markets. Cousins Properties (NYSE: CUZ) develops, owns, and manages a 20 million square foot trophy office portfolio in the high-growth Sun Belt markets of Atlanta, Austin, Charlotte, Dallas, Nashville, Tampa, and Phoenix.

Founded in 1958, Cousins creates shareholder value through its extensive expertise in the development, acquisition, leasing, and management of high-quality real estate assets. The Company has a comprehensive strategy in place based on a simple platform, trophy assets, and opportunistic investments.

The Property Manager is responsible for planning, organizing, and controlling administration, operations, and fiscal management of the property. The Property Manager is the \"face\" of the Cousins Properties brand displaying unsurpassed professionalism and integrity. An effective Property Manager is project-oriented, has friendly, \"firm-but-fair\" customer relationships, and is exceptionally organized with the ability to manage multiple tasks. In addition, the property manager will manage operations and maintenance; life safety; property appearance; human resource administration as assigned; lease administration; accounting and finance; customer relations; energy conservation and environmental protection programs; and all contractual services and properties performance per the CuzWay Policy Guidelines. Specific duties and measurement methodologies may vary by property.

This position is located in Atlanta, GA. This position is on-site. This is not a remote or hybrid position.

Responsibilities:

• Coordinate customer move-ins and move-out; work with construction coordinator on customer space when appropriate and singlehandedly manage smaller scale customer space modifications
• Provide Class A quality and timely customer service while continuously developing and managing on-going projects to improve customer relations, the retail experience and property image
• Responsibly manage office administration to include employee performance management as assigned
• Conduct coordinated effort with parking operations to ensure customer satisfaction is achieved. Provide assistance to Senior Management, Leasing, Marketing and Development as needed.
• Ensure property is in compliance with governmental guidelines and regulations, file required reports; maintain appropriate documentation and effectively communicate critical information regarding building operation updates to customers.
• Effectively manage vendor contracts, including specifications, to ensure quality service is provided to the property and customers, including but not limited to contracts such as security, janitorial and landscaping services. Ensure vendors are fully qualified and in compliance with ownership requirements; formally and periodically obtain competitive bids to challenge costs and quality of operating services provided.
• Collectively with the Chief Engineer, implement and direct all efforts for fire and life safety systems, preventative maintenance systems, environmental management systems and energy management system, as appropriate
• Conduct safety meetings for customers and property management team members; perform routine site inspections for maintenance needs, safety hazards, customer abuse of common areas, landscape needs, curb appeal, signage, etc.
• Proactively stay abreast of new safety or environmental rules and regulations regarding HVAC, indoor air quality, etc.
• Proactively attend seminars, industry meeting (IREM/BOMA/BATMA) and related organizations to stay aware of current issues affecting local markets and the real estate industry

Lease Administration

• Efficiently and effectively manage commercial and retail lease agreements to ensure customer obligations to ownership are enforced and ownerships obligations to customers are met, as well as checking for general compliance, escalations, monthly charges, renewals, expirations, fees, notification updates, etc., and new amendment content

Property Accounting

• Oversee monthly financial reporting to management to ensure reporting accuracy while using Yardi
• Proactively review operating financial reports, property status reports, capital and customer improvements reports as required to identify any variances and make recommendations for improving the net operating income and cash flow for the project(s)
• Work with the Senior Accountant to produce and provide Owners with monthly, quarterly and annual reporting package
• Handle preparation of operating budgets for the assigned project(s); preparation of annual customer Rent Letter and Year-End Reconciliation (DOE, CAM bill backs and adjustments)
• Oversee utility usage, customer and retailer sub-metering reports and customer bill backs

The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities.

Required or Preferred Knowledge, Skills and Abilities:

• A minimum of 5 years overseeing property management of a Class A multi-tenant office building; tenant build out/construction administration and management experience preferred
• A high school diploma or GED equivalent is required. A Bachelor's degree is preferred.
• Intermediate to advanced user in Microsoft Office suite (including Word, Excel, PowerPoint and Outlook) is required
• Must be responsive with an acute sense of urgency to meet the needs of others and able to respond to the property for problematic and/or emergency conditions
• Must be detail-oriented and well organized and have the ability to manage time and multiple projects efficiently and achieve the required results; must be able to define problems, collect data, establish facts, and draw valid conclusion
• Must possess strong interpersonal, verbal and written skills and an ability to work and communicate effectively with all levels of operations
• Must demonstrate ability to analyze monthly and quarterly financial reporting, cost-benefit analysis, budget forecasting, and prepare monthly packages and annual operating budgets
• Professional designation from either BOMA or IREM is preferred
• Valid driver's license is required
• Customer Service Demonstrate optimum customer service delivery while performing all job functions
• Responsiveness Need to perform responsibilities with an acute sense of urgency to meet the needs of others; respond to solve problems; willing to accept a variety of tasks associated with this position and be flexible
• Integrity - Demonstrate sound business ethics; consistently comply with organizational values; protect confidential information
• Communication - Able to clearly express ideas; present verbal information in a straightforward manner; ask questions in order to open channels of communication; listen to understand perspective of others

Cousins is an equal opportunity employer where employment decisions are based on merit, qualifications, and aptitude. The Company does not discriminate in employment opportunities or employment practices on the basis of race, color, religion, creed, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin or ancestry, physical or mental disability, veteran status, age, genetic information, or any other class or characteristic protected by federal, state, or local law.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

At Intuit, our Customer Success Managers (CSMs) are trusted advisors, dedicated to helping our mid-market customers achieve success with Intuit Enterprise Suite (IES). As a CSM, you will build lasting relationships with businesses, guiding them through onboarding, product adoption, and ongoing value realization. Your role is pivotal in driving customer retention, optimizing engagement, and identifying opportunities for expansion.

You will work closely with mid-market businesses that rely on IES for financial management, payroll, HR, marketing, and cash flow automation, ensuring they maximize the platforms potential. If you thrive in a fast-paced, customer-first environment, enjoy problem-solving, and are passionate about enabling business success, this is the role for you.

Responsibilities

• Serve as a dedicated trusted advisor, ensuring customers fully leverage IES to meet their business needs.
• Own the customer lifecycle, driving product adoption and customer satisfaction.
• Conduct regular check-ins, business reviews, and proactive outreach to assess customer health and provide guidance.
• Guide customers on high level IES features, best practices, and AI-powered insights to improve efficiency and growth.
• Act as a customer advocate, anticipating challenges and coordinating with internal teams (Sales, Support, Product) to resolve issues efficiently.
• Monitor key customer success metrics, such as health scores, usage trends, and retention indicators, to identify risk and expansion opportunities.
• Proactive identification of additional Intuit product ecosystem solutions to bring value to customers needs, and collaboration with Account Managers to introduce relevant products and services.
• Lead churn prevention strategies, ensuring customers see long-term value and remain engaged.
• Provide consistent feedback to support teams, influencing enhancements that better serve mid-market businesses.

Qualifications

• 3+ years of experience in Customer Success, Account Management, or B2B Client Engagement.
• Experience working with mid-market customers, particularly in industries that require multi-entity financial management, inventory tracking, and AI-driven forecasting.
• Proven track record of driving product adoption, improving retention, and delivering business value.
• Strong problem-solving skills with the ability to proactively identify risks and implement solutions.
• Excellent communication and relationship management skills, capable of guiding customers at all levels.
• Experience in SaaS, cloud-based enterprise solutions, or financial management platforms.
• Ability to work cross-functionally with Sales, Support, and Product teams to drive seamless customer experiences.
• Data-driven mindset with proficiency in customer success tools (e.g., Quickbase, Salesforce) and analytics dashboards.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs. Pay offered is based on factors such as job-related knowledge, skills, experience, and work location.