Proactive Synonym Resume Jobs in Usa

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Injury Adjuster - Proactive, member-focused service delivery (CHESAPEAKE)
✦ New
🏢 Usaa
Salary not disclosed
Chesapeake, VA 1 day ago

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Injury Adjuster, you will work within defined guidelines and framework, responsible to adjust non-attorney involved soft tissue bodily injury to include confirming coverage, determining liability, investigating, evaluating, negotiating, defending, and settling claims in compliance with state laws and regulations. Accountable for delivering a concierge level of best in class member service through setting appropriate expectations, proactive communications, advice, and compassion.

This hybrid role requires an individual to be in the office 3 days per week. This position will be based out of the following locations: San Antonio, TX; Chesapeake, VA; Colorado Springs, CO; Phoenix, AZ; and Tampa, FL. Relocation assistance is not available for this position.

What you'll do:

  • Identifies and handles existing and emerging risks that stem from business activities and the job role.

  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

  • Follows written risk and compliance policies, standards, and procedures for business activities.

  • Adjusts non-attorney involved soft tissue bodily injury claims, as well as all auto physical damage associated with those claims.

  • Identifies, confirms, and makes coverage decisions on soft tissue claims.

  • Investigates loss details, determines legal liability, evaluates, negotiates, and arrives at claim settlement within appropriate authority guidelines.

  • Clearly documents thought process, investigation, evaluation, negotiation, and settlement decisions.

  • Provides advice and sets expectations into next steps to members.

  • Collaborates and supports team members to resolve issues and identify appropriate matters for escalation.

  • Partners and/or directs vendors and internal business partners to facilitate timely claims resolution.

  • Supports workload surges and/or Catastrophe Operations as needed.

What you have:

  • High School Diploma or General Equivalency Diploma.

  • 1 year of injury adjusting or auto liability adjusting experience to include highly complex vehicle physical damage, such as multi-vehicle, non-owned vehicles, or total loss claims.

  • Working knowledge and understanding of the auto claims contract as well as application of case and state laws and regulations.

  • Acquisition and maintenance of insurance adjuster license within 90 days and designated number of attempts.

What sets you apart:

  • 2+ years Auto Liability/Casualty adjusting experience to include complex/multi vehicle liability.

  • 1 year auto physical damage or total loss experience.

  • Ongoing Professional Development with a focus on Insurance.

  • Bachelors’ Degree or higher.

  • US military experience through military service or a military spouse/domestic partner.

Compensation Range: The salary range for this position is: $57,970 - $103,870.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

 

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

 

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

 

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Not Specified
GENERAL RESUME SUBMISSION - NO POSITION AVAILABLE
✦ New
Salary not disclosed
San Antonio, TX 1 day ago

PLEASE FEEL FREE TO SUBMIT YOUR RESUME THROUGH THIS POSTING IF YOU ARE INTERESTED IN WORKING WITH OUR COMPANY BUT DO NOT SEE ANY POSITIONS FOR WHICH YOU QUALIFY.


PLEASE NOTE THIS DOES NOT MEAN THAT WE WILL BE CONTACTING YOU DIRECTLY SHOULD SOMETHING OPEN THAT MATCHES YOUR QUALIFICATIONS. YOU WILL STILL NEED TO REVIEW OUR CAREERS PAGE AND SUBMIT FOR ANY POSITION FOR WHICH YOU BELIEVE YOU QUALIFY IN THE FUTURE.

Not Specified
Product Development Manager, Denim
✦ New
Salary not disclosed
El Segundo, CA 1 day ago

ABOUT THE COMPANY:

True Religion is an urban casual lifestyle brand focused on high-quality denim, activewear, accessories, and more—for men, women, and kids. Founded in 2002, we shook up the Los Angeles denim scene by re-engineering the classic five-pocket jean with our signature Super T Stitch and iconic horseshoe detailing—now synonymous with bold, unapologetic style and the True Religion legacy. Driven by a relentless commitment to craftsmanship, we design with one goal in mind: to stand out from the crowd. We don’t just create denim—we give it attitude, authenticity, and individuality.


THE PURPOSE:

The Product Development Manager, Denim is responsible for leading the development and production strategy for our denim categories while managing key relationships with finished product suppliers and agents. This role ensures product is delivered at the highest quality, on time, and at target cost while aligning with True Religion’s sourcing strategy and brand standards. The Product Development Manager, Denim partners cross-functionally with Design, Merchandising, Materials, and R&D to drive product execution, improve margins, and deliver on seasonal business objectives. This role also leads and develops a team focused on operational excellence, product quality, and speed to market.


THE ROLE (what you are accountable for):

  • Drive the product development and production process from concept through delivery, ensuring alignment with the product pipeline calendar and key milestones.
  • Partner cross-functionally with Design, Merchandising, Materials, and R&D to ensure product meets aesthetic, quality, cost, and delivery expectations.
  • Manage vendor relationships and oversee external manufacturing partners to maintain quality standards, cost targets, and on-time delivery.
  • Monitor purchase orders, production timelines, and development milestones to proactively identify and resolve issues that may impact delivery or margin.
  • Develop and manage time and action calendars to ensure adherence to development and production timelines.
  • Maintain key reporting, including IMU tracking, style adoption, fabric projections, and fabric liability reporting.
  • Partner with Merchandising to support reorder opportunities and manage delivery flow adjustments as needed.
  • Communicate production updates, risks, and changes to cross-functional partners to ensure alignment across the business.
  • Continuously identify opportunities to improve operational processes, speed to market, and product execution.
  • Lead and develop team members while fostering a collaborative, accountable, and high-performing team environment.


YOU ARE:

A strategic and detail-oriented product development leader who thrives in a fast-paced environment. You bring strong knowledge of apparel production and sourcing and understand how to balance cost, quality, and delivery timelines. You are a proactive problem-solver who anticipates issues and drives solutions while maintaining strong vendor and cross-functional relationships. Organized, analytical, and adaptable, you communicate effectively across teams and lead with a collaborative and solutions-oriented mindset.


REQUIRED MINIMUM EXPERIENCE:

  • 8+ years of experience in apparel production, sourcing, or product development roles with increasing responsibility
  • Strong knowledge of apparel manufacturing, fabric and garment construction, and production lifecycle timelines
  • Experience managing vendor relationships and overseeing production timelines and delivery execution
  • Strong analytical and problem-solving skills with the ability to interpret production and operational data
  • Excellent communication and collaboration skills across cross-functional teams
  • Ability to influence stakeholders and drive decisions across multiple functions
  • Strong organizational and project management skills in a deadline-driven environment


ADDITIONAL ROLE INFORMATION:

  • Compensation: The anticipated base salary range for this role is $90,000 – $120,000. This is a full-time, exempt position. This range represents the low and high ends of the expected base salary range for this role based on the applicable location. True Religion reasonably expects to pay within this range in compliance with all applicable federal, state, and local laws. Actual compensation will be determined based on factors including relevant experience, skills, knowledge, and internal equity.
  • Perks: We offer a mix of benefits and perks to support our employees at work and beyond, including health benefits, a 401(k) with employer match, merchandise discounts, commuter benefits, wellness & employee assistance programs, and more.
  • Work Model: This role is based in El Segundo, CA, and follows a hybrid work model, with an expectation of in-office presence on designated days to support collaboration and business needs.
  • Employment Eligibility: Employment with True Religion is contingent upon meeting applicable employment eligibility requirements.



True Religion is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other protected characteristic under applicable law. Employment decisions are based on qualifications, merit, and business needs.


Applicable law requires employers to provide reasonable accommodation during the recruitment process. Please let us know if you require accommodation, and we will make appropriate arrangements.


In connection with your application and candidacy, True Religion may collect personal information such as your name, contact information, education history, and professional or employment background, as permitted by applicable law. Certain additional information (such as identification or payroll-related information) may be collected after an offer of employment is made or as required for onboarding, employment eligibility verification, or benefits administration. For more information about how we collect, use, and protect personal information, please review our Privacy Policy at California residents may review additional disclosures at

Not Specified
NYC Banquet Manager
✦ New
Salary not disclosed
Manhattan, NY 1 day ago

A premier and internationally recognized private event venue in Midtown Manhattan is seeking a polished and service-driven Banquet Manager to join its hospitality leadership team. This iconic destination has long been synonymous with New York City’s most distinguished celebrations, hosting high-profile corporate gatherings, weddings, and private events for influential leaders, cultural figures, and distinguished guests from around the world.


The Banquet Manager will play an integral role in overseeing the seamless execution of private events while maintaining the highest standards of service, professionalism, and operational excellence. Working closely with senior banquet leadership, this individual will supervise service teams, coordinate event logistics, and ensure that each event is delivered flawlessly from start to finish.


The ideal candidate is a proactive hospitality professional with strong leadership presence, exceptional communication and organizational skills, and a genuine passion for creating extraordinary guest experiences. This role operates within a fast-paced, event-driven environment that requires flexibility, initiative, and a collaborative mindset, with most events occurring in the evening and extending late into the night.


This position follows an event-driven schedule aligned with the venue’s private event calendar. Standard event days typically include Fridays and Saturdays, with occasional Sunday events, and managers remain on-site through the completion of events, which commonly conclude between midnight and 2am. Schedules are provided weekly and include two days off per week, with transportation home reimbursed for shifts ending after midnight.


Responsibilities include but are not limited to:

  • Oversee the successful execution of private events and banquets, ensuring exceptional service standards and seamless operations throughout each event
  • Review and execute Banquet Event Orders (BEOs), coordinating closely with culinary, service, and operations teams to ensure precise event execution
  • Lead pre-service briefings to communicate event details, service expectations, and operational updates to banquet staff
  • Supervise banquet service teams throughout events, ensuring professionalism, efficiency, and adherence to established service protocols
  • Anticipate guest needs, resolve service challenges promptly and discreetly, and ensure an elevated guest experience at all times
  • Maintain organization and cleanliness of banquet storage areas, equipment, and operational spaces
  • Support the training, development, and motivation of banquet staff while fostering a collaborative team environment
  • Partner with banquet leadership on operational improvements, departmental procedures, and service standards
  • Build positive relationships with returning clients and guests while helping cultivate memorable experiences for new patrons


Requirements:

  • Strong command of English language; exceptional communication skills, both written and verbal
  • Excellent references required from both current and previous employers
  • 3+ years of banquet management or supervisory experience within a luxury hotel, private club, catering venue, or high-end events environment
  • Bachelor’s degree preferred but not required
  • Experience working with NYC Local 6 union staff strongly preferred
  • Strong leadership presence with the ability to motivate and guide service teams in high-pressure environments
  • Passion for hospitality and delivering exceptional guest experiences
  • Flexibility in scheduling with willingness to work extended hours as needed - MUST have open availability including evenings, weekends, and holidays
  • Demonstrated discretion, professionalism, and integrity working in private service environments
  • Proactive problem solver with an above and beyond attitude and service-oriented, team mindset
  • Valid U.S. driver’s license and clean driving record
  • Must be Legally authorized to work in the United States for any employer


Compensation: $75,000 – $85,000 + Benefits and Bonus


Annual Incentive Bonus: $7,000+


Benefits: Comprehensive medical, dental, and vision benefits, 401(k) with company match, Transportation reimbursement for late-night shifts, Opportunities for internal growth and advancement within banquet leadership

Not Specified
Project Delivery Manager (Ophthalmology) - OptymEdge(Remote in US, Canada & UK)
Salary not disclosed
Overview

Job Title: Project Delivery Manager (Ophthalmology) - OptymEdge

Location: Remote in US, Canada & UK

OptymEdge, (part of the Emmes Group), develops proven solutions for training and certification of Visual Function Examiners and Visual Acuity Rooms. OptymEdge partners with study teams to provide visual function certification that ensures a high level of quality and consistency for ophthalmic clinical trial data.

OptymEdge is the largest and longest-standing certification organization in the industry. We pioneered visual acuity certification from conception. Our services have grown to be synonymous with providing the highest level of quality and standardization of clinical trial data.

  • Over 2,500 sites certified worldwide, since 1995

  • Phase I through post-marketing experience across anterior segment and retina trials

  • Clinical Ophthalmology, Optometry, and clinical trial expertise

Primary Purpose

The Project Delivery Manager (PDM) is critical to the successful conduct of ophthalmic certifications in Biopharmaceutical-sponsored clinical trials, as a matrix leader of a vendor project team. The OCPM will be client-facing and serve as the internal lead of the project through the life cycle of the study, ensuring effective project delivery in agreement with contracted project timeline and budget. The PDM directs project delivery by driving team and financial efficiency, work product quality, and is responsible for client satisfaction through strong relationship management.


Responsibilities

* Serves as the primary point of contact for biopharma clients and demonstrates proficiency in knowledge and understanding of client needs.
* Ensures that deliverables for the assigned projects are completed according to the contract budget, schedule, and quality standards. Projects will be effectively managed in all areas of performance.
* Develops successful working relationships with clients, executive management, and project staff and collaborates to manage project issues, proactively identify and mitigate risks and drive milestone achievement.
* Tracks project deliverables against contract. Proactively prepares/presents study metrics to maintain transparency for internal/external stakeholders. Monitors trends and drives changes to the plan as needed; identifies risks to delivery and agrees to mitigation plans with the project team to be presented to the client.
* Ensures adherence to quality control expectations and milestone timelines for delivery of contractually required reports and deliverables.
* Identifies and manages changes to scope and requests for out-of-scope activities. Collaborates with Business Development, Contracts Department, and executive management to ensure timel y execution of contract amendments/change orders. Prospectively manages client expectations.
* Identifies and documents lessons learned from study successes and challenges to promote development of best practices.
* Models and propagates Emmes' commitment to a culture of quality in all aspects of our deliverables, utilizing a solution-based, science-driven, value-added approach in collaborating with clients.
* Performs other duties as assigned.


Qualifications

* Bachelor's degree or equivalent experience.

* Experienced in developing and maintaining customer relationships.
* Minimum 2 years demonstrating related experience.

* Experience with MS Office Suite.
* Time management and decision-making skills.
* Attention to detail and the ability to address several assignments simultaneously.
* Excellent oral and written communication skills.
* Some knowledge of clinical trials in ophthalmology preferred.

* Occasional travel may be required on an ad hoc basis

Emmes Group: Building a better future for us all.

Emmes Group is transforming the future of clinical research, bringing the promise of new medical discovery closer within reach for patients. Emmes Group was founded as Emmes more than 47 years ago, becoming one of the primary clinical research providers to the US government before expanding into public-private partnerships and commercial biopharma. Emmes has built industry leading capabilities in cell and gene therapy, vaccines and infectious diseases, ophthalmology, rare diseases, and neuroscience.

We believe the work we do will have a direct impact on patients' lives and act accordingly. We strive to build a collaborative culture at the intersection of being a performance and people driven company. We're looking for talented professionals eager to help advance clinical research as we work to embed innovation into the fabric of our company. If you share our motivations and passion in research, come join us!

Why work at Emmes?

At Emmes, your actions and hard work will have a direct impact on public health initiatives, both globally and in our local communities with opportunities for volunteerism through our Emmes Cares community engagement program. We offer a competitive benefits package focused on the health and needs of our growing workforce, including:

  • Flexible Approved Time Off
  • Tuition Reimbursement
  • 401k Retirement Plan
  • Work From Home Anywhere in the US
  • Maternal/Paternal Leave
  • Casual Dress Code & Work Environment


CONNECT WITH US!

Follow us on Twitter - @EmmesCRO

Find us on LinkedIn - Emmes

The Emmes Company, LLC is an equal opportunity employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

#LI-Remote


Remote working/work at home options are available for this role.
Not Specified
Client Advisor, Waikiki
🏢 RIMOWA
Salary not disclosed
Honolulu, HI 3 days ago

POSITION:

RIMOWA is seeking a highly accomplished and passionate Client Advisor. The Client Advisor is responsible for driving sales through exceptional client service, strong product knowledge, and deep understanding of the luxury retail environment. This role focuses on building lasting client relationships, delivering an outstanding in‑store experience, and contributing to the overall success of RIMOWA while serving as a true brand ambassador.


YOUR RESPONSIBILTIES:

Sales

  • Consistently achieve and surpass individual sales objectives, directly contributing to the store’s overall commercial success and prestige.
  • Serve as a true brand ambassador, conveying RIMOWA’s storied heritage, iconic designs, engineering, and uncompromising craftsmanship.
  • Curate and cultivate an exclusive and loyal client portfolio, building enduring relationships and driving sustained repeat business through personalized engagement, client appointments, and events.
  • Actively support and inspire colleagues, fostering a sophisticated, collaborative, and high-performance sales environment.

Customer Service

  • Embody the RIMOWA brand ethos at all times, presenting yourself with impeccable professionalism.
  • Deliver a seamless, white-glove post-purchase experience by meticulously managing client follow-ups, repairs, and service requests with discretion and care.
  • Anticipate client needs through an intimate knowledge of the brand’s history, new product launches, and the competitive luxury landscape.
  • Create memorable, elevated moments for every client, ensuring each interaction reflects the refinement synonymous with RIMOWA.

Operations

  • Execute all POS transactions with precision and efficiency.
  • Confidently open and close the store register in full compliance with company policies.
  • Participate proactively in inventory management while upholding the highest standards of loss prevention.
  • Maintain exceptional visual merchandising, ensuring the store consistently reflects a polished, luxurious, and inviting aesthetic.
  • Always uphold immaculate store presentation and operational readiness.


PROFILE:

  • Proven success in a premium or luxury retail environment
  • Demonstrated expertise in developing, nurturing, and retaining a discerning clientele; an established luxury client book is highly desirable.
  • Impeccable personal presentation with exceptional communication skills
  • Strong problem-solving capabilities, a refined attention to detail.
  • A deep appreciation for luxury craftsmanship, travel and elevated lifestyles.
  • Flexible availability, including evenings, weekends, and holidays.
  • Able to regularly lift and handle Items up to 20 lbs.
  • Multilingual In Spanish, French, Portuguese, and/or Mandarin a plus.
Not Specified
Client Advisor, Ala Moana
🏢 RIMOWA
Salary not disclosed
Honolulu, HI 3 days ago

POSITION:

RIMOWA is seeking a highly accomplished and passionate Client Advisor. The Client Advisor is responsible for driving sales through exceptional client service, strong product knowledge, and deep understanding of the luxury retail environment. This role focuses on building lasting client relationships, delivering an outstanding in‑store experience, and contributing to the overall success of RIMOWA while serving as a true brand ambassador.


YOUR RESPONSIBILTIES:

Sales

  • Consistently achieve and surpass individual sales objectives, directly contributing to the store’s overall commercial success and prestige.
  • Serve as a true brand ambassador, conveying RIMOWA’s storied heritage, iconic designs, engineering, and uncompromising craftsmanship.
  • Curate and cultivate an exclusive and loyal client portfolio, building enduring relationships and driving sustained repeat business through personalized engagement, client appointments, and events.
  • Actively support and inspire colleagues, fostering a sophisticated, collaborative, and high-performance sales environment.

Customer Service

  • Embody the RIMOWA brand ethos at all times, presenting yourself with impeccable professionalism.
  • Deliver a seamless, white-glove post-purchase experience by meticulously managing client follow-ups, repairs, and service requests with discretion and care.
  • Anticipate client needs through an intimate knowledge of the brand’s history, new product launches, and the competitive luxury landscape.
  • Create memorable, elevated moments for every client, ensuring each interaction reflects the refinement synonymous with RIMOWA.

Operations

  • Execute all POS transactions with precision and efficiency.
  • Confidently open and close the store register in full compliance with company policies.
  • Participate proactively in inventory management while upholding the highest standards of loss prevention.
  • Maintain exceptional visual merchandising, ensuring the store consistently reflects a polished, luxurious, and inviting aesthetic.
  • Always uphold immaculate store presentation and operational readiness.


PROFILE:

  • Proven success in a premium or luxury retail environment
  • Demonstrated expertise in developing, nurturing, and retaining a discerning clientele; an established luxury client book is highly desirable.
  • Impeccable personal presentation with exceptional communication skills
  • Strong problem-solving capabilities, a refined attention to detail.
  • A deep appreciation for luxury craftsmanship, travel and elevated lifestyles.
  • Flexible availability, including evenings, weekends, and holidays.
  • Able to regularly lift and handle Items up to 20 lbs.
  • Multilingual In Spanish, French, Portuguese, and/or Mandarin a plus.
Not Specified
Client Advisor, Boston
🏢 RIMOWA
Salary not disclosed
Boston, MA 2 days ago

POSITION:

RIMOWA is seeking a highly accomplished and passionate Client Advisor. The Client Advisor is responsible for driving sales through exceptional client service, strong product knowledge, and deep understanding of the luxury retail environment. This role focuses on building lasting client relationships, delivering an outstanding in‑store experience, and contributing to the overall success of RIMOWA while serving as a true brand ambassador.


YOUR RESPONSIBILTIES:

Sales

  • Consistently achieve and surpass individual sales objectives, directly contributing to the store’s overall commercial success and prestige.
  • Serve as a true brand ambassador, conveying RIMOWA’s storied heritage, iconic designs, engineering, and uncompromising craftsmanship.
  • Curate and cultivate an exclusive and loyal client portfolio, building enduring relationships and driving sustained repeat business through personalized engagement, client appointments, and events.
  • Actively support and inspire colleagues, fostering a sophisticated, collaborative, and high-performance sales environment.

Customer Service

  • Embody the RIMOWA brand ethos at all times, presenting yourself with impeccable professionalism.
  • Deliver a seamless, white-glove post-purchase experience by meticulously managing client follow-ups, repairs, and service requests with discretion and care.
  • Anticipate client needs through an intimate knowledge of the brand’s history, new product launches, and the competitive luxury landscape.
  • Create memorable, elevated moments for every client, ensuring each interaction reflects the refinement synonymous with RIMOWA.

Operations

  • Execute all POS transactions with precision and efficiency.
  • Confidently open and close the store register in full compliance with company policies.
  • Participate proactively in inventory management while upholding the highest standards of loss prevention.
  • Maintain exceptional visual merchandising, ensuring the store consistently reflects a polished, luxurious, and inviting aesthetic.
  • Always uphold immaculate store presentation and operational readiness.


PROFILE:

  • Proven success in a premium or luxury retail environment
  • Demonstrated expertise in developing, nurturing, and retaining a discerning clientele; an established luxury client book is highly desirable.
  • Impeccable personal presentation with exceptional communication skills
  • Strong problem-solving capabilities, a refined attention to detail.
  • A deep appreciation for luxury craftsmanship, travel and elevated lifestyles.
  • Flexible availability, including evenings, weekends, and holidays.
  • Able to regularly lift and handle Items up to 20 lbs.
  • Multilingual In Spanish, French, Portuguese, and/or Mandarin a plus.
Not Specified
Client Advisor, South Coast Plaza
🏢 RIMOWA
Salary not disclosed
Costa Mesa, CA 2 days ago

POSITION:

RIMOWA is seeking a highly accomplished and passionate Client Advisor. The Client Advisor is responsible for driving sales through exceptional client service, strong product knowledge, and deep understanding of the luxury retail environment. This role focuses on building lasting client relationships, delivering an outstanding in‑store experience, and contributing to the overall success of RIMOWA while serving as a true brand ambassador.


YOUR RESPONSIBILTIES:

Sales

  • Consistently achieve and surpass individual sales objectives, directly contributing to the store’s overall commercial success and prestige.
  • Serve as a true brand ambassador, conveying RIMOWA’s storied heritage, iconic designs, engineering, and uncompromising craftsmanship.
  • Curate and cultivate an exclusive and loyal client portfolio, building enduring relationships and driving sustained repeat business through personalized engagement, client appointments, and events.
  • Actively support and inspire colleagues, fostering a sophisticated, collaborative, and high-performance sales environment.

Customer Service

  • Embody the RIMOWA brand ethos at all times, presenting yourself with impeccable professionalism.
  • Deliver a seamless, white-glove post-purchase experience by meticulously managing client follow-ups, repairs, and service requests with discretion and care.
  • Anticipate client needs through an intimate knowledge of the brand’s history, new product launches, and the competitive luxury landscape.
  • Create memorable, elevated moments for every client, ensuring each interaction reflects the refinement synonymous with RIMOWA.

Operations

  • Execute all POS transactions with precision and efficiency.
  • Confidently open and close the store register in full compliance with company policies.
  • Participate proactively in inventory management while upholding the highest standards of loss prevention.
  • Maintain exceptional visual merchandising, ensuring the store consistently reflects a polished, luxurious, and inviting aesthetic.
  • Always uphold immaculate store presentation and operational readiness.


PROFILE:

  • Proven success in a premium or luxury retail environment
  • Demonstrated expertise in developing, nurturing, and retaining a discerning clientele; an established luxury client book is highly desirable.
  • Impeccable personal presentation with exceptional communication skills
  • Strong problem-solving capabilities, a refined attention to detail.
  • A deep appreciation for luxury craftsmanship, travel and elevated lifestyles.
  • Flexible availability, including evenings, weekends, and holidays.
  • Able to regularly lift and handle Items up to 20 lbs.
  • Multilingual In Spanish, French, Portuguese, and/or Mandarin a plus.
Not Specified
Senior Business Analyst
🏢 True Religion
Salary not disclosed
El Segundo, CA 2 days ago

ABOUT THE COMPANY:

True Religion is an urban casual lifestyle brand focused on high-quality denim, activewear, accessories, and more—for men, women, and kids. Founded in 2002, we shook up the Los Angeles denim scene by re-engineering the classic five-pocket jean with our signature Super T Stitch and iconic horseshoe detailing—now synonymous with bold, unapologetic style and the True Religion legacy. Driven by a relentless commitment to craftsmanship, we design with one goal in mind: to stand out from the crowd. We don’t just create denim—we give it attitude, authenticity, and individuality.


THE PURPOSE:

Under the direction of the Director of Digital Applications, the Sr. Business Analyst is responsible for gathering requirements, identifying problems and opportunities, and building robust business and technical documentation. This role serves as a key liaison between business and technology teams, ensuring seamless communication and alignment on project objectives. The ideal candidate will play a key role in translating business needs into actionable technical solutions and contribute to True Religion's continued growth by driving efficiency and innovation in our digital ecosystem.


THE ROLE (what you are accountable for):

  • Engage with key stakeholders to perform requirements gathering, convert critical business requirements into actionable items, and document the details within Confluence and JIRA
  • Communicate effectively with the project and development teams to outline stakeholder expectations in a clear and timely manner
  • Own business requirements and design sign-off processes, partnering with stakeholders to ensure details captured align with expectations prior to sign-off
  • Proactively manage changes in project scope, recognize potential risks, and establish contingency plans to mitigate impacts
  • Identify opportunities to introduce improvements to existing processes that would support overall business growth and operational efficiency
  • Define and create epics, spikes, stories, and other artifacts to support development goals in partnership with project managers, product owners, and other stakeholders
  • Create robust and clear business and technical documentation for future reference and knowledge management
  • Apply configuration changes within the SFCC environment to support development tasks and proof of concept discussions
  • Partner with QA analysts to run testing cycles and ensure high-quality deliverables
  • Coordinate with the tech team to set up environments to facilitate major project deliveries and iterative testing efforts


YOU ARE:

You bring a strong combination of e-commerce expertise and technical acumen with exceptional communication skills. You have strong ecommerce and mobile app knowledge and are able to work independently or collaborate with cross-functional partners at various levels throughout the organization. You possess excellent communication skills (written and verbal) and can effectively communicate across all levels---users, management, vendors, and both business and technical stakeholders. You have the ability to investigate and analyze information to draw conclusions and demonstrate a good understanding of SDLC and Agile ceremonies. You are comfortable operating in a fast-paced environment, take ownership of your work, and approach challenges with both rigor and creativity.


REQUIRED MINIMUM EXPERIENCE:

  • Bachelor's degree in information systems (or equivalent) required
  • 5+ years of experience in various ecommerce platforms such as Demandware/Salesforce Commerce Cloud, Hybris, Magento, Shopify, or similar
  • 5+ years of experience in prioritizing, planning, delivering, and supporting ecommerce applications, interfaces, vendor-based applications, and systems upgrades
  • 5+ years of documentation experience with business requirements, functional specifications, and related technical documentation
  • 3+ years of experience with JIRA or similar ticketing systems
  • Strong communication and collaboration skills
  • Ability to manage priorities in a deadline-driven environment


PREFERRED EXPERIENCE:

  • Prior experience working within or supporting ecommerce websites using Demandware/Salesforce Commerce Cloud
  • Prior experience delivering mobile apps
  • Prior experience with Agile methodologies
  • Prior experience with managing marketplaces such as eBay and Amazon
  • Knowledge or prior experience with the Atlassian suite and Figma
  • Working knowledge of Microsoft Project or any other project management tools
  • Prior experience driving and leading SIT and UAT


ADDITIONAL ROLE INFORMATION:

  • Compensation: The anticipated base salary range for this role is $90,000 – $120,000. This is a full-time, exempt position. This range represents the low and high end of the expected base salary range for this role based on the applicable location. True Religion reasonably expects to pay within this range in compliance with all applicable federal, state, and local laws. Actual compensation will be determined based on factors including relevant experience, skills, knowledge, and internal equity.
  • Perks: We offer a mix of benefits and perks to support our employees at work and beyond, including health benefits, a 401(k) with employer match, merchandise discounts, commuter benefits, wellness & employee assistance programs, and more.
  • Work Model: This role is based in El Segundo, CA and follows a hybrid work model, with an expectation of in-office presence on designated days to support collaboration and business needs.
  • Employment Eligibility: Employment with True Religion is contingent upon meeting applicable employment eligibility requirements.



True Religion is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other protected characteristic under applicable law. Employment decisions are based on qualifications, merit, and business needs.


Applicable law requires employers to provide reasonable accommodation during the recruitment process. Please let us know if you require accommodation, and we will make appropriate arrangements.


In connection with your application and candidacy, True Religion may collect personal information such as your name, contact information, education history, and professional or employment background, as permitted by applicable law. Certain additional information (such as identification or payroll-related information) may be collected after an offer of employment is made or as required for onboarding, employment eligibility verification, or benefits administration. For more information about how we collect, use, and protect personal information, please review our Privacy Policy at California residents may review additional disclosures at

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