Proactive Interference Jobs in Usa

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Injury Adjuster, you will work within defined guidelines and framework, responsible to adjust non-attorney involved soft tissue bodily injury to include confirming coverage, determining liability, investigating, evaluating, negotiating, defending, and settling claims in compliance with state laws and regulations. Accountable for delivering a concierge level of best in class member service through setting appropriate expectations, proactive communications, advice, and compassion.

This hybrid role requires an individual to be in the office 3 days per week. This position will be based out of the following locations: San Antonio, TX; Chesapeake, VA; Colorado Springs, CO; Phoenix, AZ; and Tampa, FL. Relocation assistance is not available for this position.

What you'll do:

• Identifies and handles existing and emerging risks that stem from business activities and the job role.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

• Follows written risk and compliance policies, standards, and procedures for business activities.

• Adjusts non-attorney involved soft tissue bodily injury claims, as well as all auto physical damage associated with those claims.

• Identifies, confirms, and makes coverage decisions on soft tissue claims.

• Investigates loss details, determines legal liability, evaluates, negotiates, and arrives at claim settlement within appropriate authority guidelines.

• Clearly documents thought process, investigation, evaluation, negotiation, and settlement decisions.

• Provides advice and sets expectations into next steps to members.

• Collaborates and supports team members to resolve issues and identify appropriate matters for escalation.

• Partners and/or directs vendors and internal business partners to facilitate timely claims resolution.

• Supports workload surges and/or Catastrophe Operations as needed.

What you have:

• High School Diploma or General Equivalency Diploma.

• 1 year of injury adjusting or auto liability adjusting experience to include highly complex vehicle physical damage, such as multi-vehicle, non-owned vehicles, or total loss claims.

• Working knowledge and understanding of the auto claims contract as well as application of case and state laws and regulations.

• Acquisition and maintenance of insurance adjuster license within 90 days and designated number of attempts.

What sets you apart:

• 2+ years Auto Liability/Casualty adjusting experience to include complex/multi vehicle liability.

• 1 year auto physical damage or total loss experience.

• Ongoing Professional Development with a focus on Insurance.

• Bachelors’ Degree or higher.

• US military experience through military service or a military spouse/domestic partner.

Compensation Range: The salary range for this position is: $57,970 - $103,870.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

The Boeing Chief Aerospace Safety Office (CASO) team are seeking a Mid-Level (Level 3) or Senior (Level 4) Safety & Airworthiness Specialist to join its Regulatory Administration & Airworthiness Compliance team within Boeing ODA (Organization Designation Authorization) in Everett, Washington.

This is a unique career opportunity that will support the management and execution of the ODA Unit Member Interference processes, ensuring strict adherence to the requirements of the Aircraft Certification, Safety, and Accountability Act of 2020. This includes early dispute resolution, interference allegation investigations, coordination with Corporate Investigations and Legal, and ensuring compliance with FAA requirements related to interference prevention and resolution. The candidate will apply detailed knowledge of Boeing’s ODA procedures, FAA regulations, and the Act’s mandates to support root cause analyses and corrective action plans related to interference and certification safety issues

In Addition, this role will work closely with a dynamic team of project managers, internal Boeing organizations, and the Federal Aviation Administration (FAA). The successful candidate will lead a variety of compliance-related projects, primarily conducting and managing Root Cause Analyses (RCA) and applying problem-solving models on issues identified by the FAA or internally.

This Individual Contributor role requires the use of various project management tools and software to facilitate and conduct investigations related to Airworthiness Non-Compliances and ODA unit member interference. The candidate will conduct research to determine noncompliance with the ODA Procedures Manual, Code of Federal Regulations (CFRs), and the Aircraft Certification, Safety, and Accountability Act of 2020. They will provide oversight and guidance to resolve medium to complex certification/compliance technical issues, clarify procedures related to FAA-issued Letters of Investigation, compliance actions, voluntary disclosures, and Part 25 Airworthiness Non-Compliances.

The role involves close coordination with internal stakeholders and the FAA, organizing and conducting meetings to resolve outstanding issues, and cross-functional collaboration between Engineering teams, Regulatory Administration, Safety, Quality, and other organizations. The candidate will ensure regulatory project milestones are met and will create and review documents for internal and external stakeholders, including the FAA. Close monitoring and tracking of assigned action items is expected to support company performance goals.

Primary responsibilities:

• Manage and execute the ODA Unit Member Interference processes in accordance with Boeing Procedures Manual, FAA regulations, and the Act’s requirements, including early dispute resolution and interference allegation investigations.
• Coordinate with Corporate Investigations, Legal, ODA administrators, and other stakeholders to ensure timely and compliant resolution of interference and certification safety issues.
• Prepare and submit required reports and correspondence to the FAA within regulatory timelines, including initial and final interference reports, ensuring alignment with the Act’s transparency and accountability provisions.
• Facilitate root cause analyses (RCA) and development of corrective action plans (CAP) for substantiated interference and compliance issues, supporting a culture of safety and accountability.
• Utilize project management tools to track and report on interference, compliance, and certification safety metrics.
• Maintain confidentiality and handle sensitive information with discretion, supporting whistleblower protections and ethical reporting.
• Communicate effectively across departments with strong verbal and written skills to share ideas, present findings, and provide recommendations.
• Develop and monitor the implementation of corrective actions to address substantiated interference and prevent recurrence
• Gather and analyze relevant data to perform root cause analysis and investigations.
• Apply critical thinking to evaluate data and processes to support compliance, safety, and interference resolution.

This position is expected to be 100% onsite. The selected candidate will be required to work onsite at Everett.

Basic Qualifications (Required Skills and Experience):

• Level 3: 6+ years of related work experience or an equivalent combination of education and experience
• Level 4: 10+ years of related work experience or an equivalent combination of education and experience
• 3+ years of experience in project management
• 3+ years of experience in systems engineering
• Experience or familiarity with regulatory compliance processes, investigations, or dispute resolution

Preferred Qualifications (Desired Skills and Experience):

• Previous experience with Product Safety in aerospace or related industries
• 1+ years of experience with FAA regulations, ODA procedures, and the Aircraft Certification, Safety, and Accountability Act of 2020
• Deep understanding of 14 CFR § 183.57 (ODA Responsibilities)
• 1+ years of experience with Root Cause Analysis
• Experience with ODA Unit Member Interference reporting and resolution processes
• Experience working with Corporate Investigations, Legal, or compliance teams
• Knowledge of root cause analysis methodologies applied to compliance or personnel issues
• Strong attention to detail and ability to handle sensitive and confidential information
• Excellent communication and interpersonal skills.

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Pay & Benefits:

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary Pay Range:

• Mid-Level (Level 3): $102,000 - $138,000
• Senior (Level 4): $127,500 - $172,500

#CASO

Applications for this position will be accepted until Mar. 21, 2026

Export Control Requirements:

This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.

Export Control Details:

US based job, US Person required

Relocation

Relocation assistance is not a negotiable benefit for this position.

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

This position is for 1st shift

Equal Opportunity Employer:

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

Independent Optometrist - Perkins Rowe

Baton Rouge, LA, United States (On-site)

Job Description

Warby Parker is on the lookout for an enthusiastic, self-motivated Optometrist for a new opportunity in (or right next to!) our store. Our ideal candidate is an energetic, innovative, and caring team player who's passionate about helping people see. We'll jive well if you strive to consistently exceed patient expectations, bring a positive attitude to the workplace, and are excited to transform the eyewear industry with us. Sound like your cup of tea? Keep reading!

Some benefits of associating with Warby Parker are:

● An independent practice: Your optometry practice and patient records will belong to you, with no restrictions or interference from Warby Parker regarding fees or patient care.

● Fast growth: You'll launch your practice knowing that Warby Parker draws a large base of customers that it supports through a successful marketing program-which can help both us of grow!

● Great community: You'll work alongside a talented and passionate Warby Parker store team to ensure a seamless patient-customer experience.

Who you are:

● A Doctor of Optometry licensed in the state where you will practice

● Able to adapt and thrive in a fast-paced, ever-changing work environment

● Dedicated to making people healthy and happy

● Knowledgeable about new technology and eager to incorporate it into your work

● An innovative, proactive, and entrepreneurial spirit

● Business-minded and driven to deliver results

● Not on the Officer of Inspector General's List of Excluded Individuals/Entities (LEIE)

In compliance with local and state requirements, Warby Parker is committed to pay transparency. We offer a comprehensive compensation package that includes not only a competitive base salary/hourly rate but also variable compensation for eligible employees.

For applicable postings, the range listed is a good faith estimate of the compensation for this position at the time of posting. Final compensation is thoughtfully determined by a variety of factors, including the candidate's qualifications, experience, internal equity, and relevant market data.

For applicable postings, non-exempt employees are eligible for overtime pay if you are required to work more than 40 hours in a workweek.

Some benefits of working at Warby Parker for full-time employees:

• Health, vision, and dental insurance
• Life and AD&D Insurance
• Paid sick leave
• Paid Holidays
• Vacation days per year
• Retirement savings plan (401(k))
• Parental leave (non-birthing parents included)
• Short-term disability
• Employee Stock Purchase Plan
• Employee Assistance Program (EAP)
• Bereavement Support
• Optical Education Reimbursement
• Free eyewear
• And more (just ask!)

Some benefits of working at Warby Parker for part-time employees:

• Employee Assistance Program (EAP)
• Employee Stock Purchase Plan
• Free eyewear
• Paid sick leave
• And more (just ask!)

Warby Parker will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.

If you are a California resident, please review the additional privacy disclosures available in Section 8 of our Privacy Policy, which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act ("CPRA").

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

CO only: The application window for this position is anticipated to close on the apply before date listed. We encourage interested candidates to apply through our Career website.

1 WA only: Full-Time employees' paid sick leave is accrued at a rate of 1 hour per every 26 hours worked. Full-time employees receive 5 paid holidays and 5-10 vacation days per year (after waiting period, depending on tenure and hours worked). 2 WA PT only: Paid sick leave (accrued at a rate of 1 hour per every 30 hours worked).

About Us

Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style.

We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal.

Since the day we launched in 2010, we’ve pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we’re there to make exceptional vision care simple and accessible. (Delightful, too.)

Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.

POSITION OVERVIEW FOR ENGINEERING PROJECT MANAGER

Agilitech is seeking a highly motivated and experienced Engineering Project Manager to join our team. The Engineering Project Manager is responsible for leading and overseeing projects from initiation through completion, ensuring they are delivered on time, within scope, and within budget. This role involves planning and allocating project resources, developing and managing budgets, tracking progress, mitigating risks, and maintaining clear communication with stakeholders throughout the project lifecycle. The ideal candidate will demonstrate strong leadership, organizational, and problem-solving skills to drive successful project outcomes.

WHAT WE OFFER

• Competitive Paid Time Off (PTO) to support work-life balance.
• Comprehensive Health Benefits, including Medical, Dental, and Vision coverage (employer contribution toward medical premiums).
• Supplemental Benefits Package including Life Insurance, Spouse & Child Life Insurance, Short-Term Disability, Long-Term Disability, Health Savings Account (HSA), and Flexible Spending Account (FSA).
• Safe Harbor 401(k) Retirement Plan with Company Match.
• Professional Growth & Development through strengths-based training and career development opportunities.
• 9/80 Work Schedule supporting work-life balance.
• In-Person Work Environment Preferred, with hybrid flexibility considered for qualified local candidates able to meet with clients as needed.
• Competitive Salary Range: $90,000 – $120,000 annually (Exempt). Final compensation will be based on experience, skills, and overall contribution to the company.
• Relocation Assistance, where applicable.

FOR ENGINEERING PROJECT MANAGER

• Follow Agilitech project standards, policies, and procedures to execute all job duties successfully
• Define project scope and objectives clearly and accurately.
• Prepare proposals and change orders as required.
• Track project costs, budgets, and key milestones.
• Organize and lead client meetings, including technical review meetings and project retrospectives (look-backs).
• Contribute to the development and continuous improvement of project management standards, policies, and procedures.
• Review and approve all project-related charges every week
• Communicate relevant project information effectively and accurately to clients and internal project teams.
• Develop and manage comprehensive project schedules and detailed work plans.
• Provide consistent project updates to stakeholders regarding strategy, progress, risks, and adjustments.
• Coordinate with vendors and suppliers by obtaining quotes, issuing purchase orders, and ensuring deliverables meet quality standards and deadlines.
• Apply industry best practices, tools, and techniques throughout the project lifecycle.
• Monitor project progress and implement adjustments as needed to stay on track.
• Track and evaluate project performance using appropriate KPIs, metrics, and tools; identify and implement improvement opportunities.
• Identify, assess, mitigate, and manage project risks proactively.
• Ensure compliance with client requirements and overall business objectives.
• Drive and maintain high levels of customer satisfaction.
• Collaborate across all company departments to meet client needs and project goals.
• Align Agilitech’s Core Values with project objectives and desired outcomes.
• Perform other related duties as assigned.

OCCUPATIONAL COMPETENCIES FOR ENGINEERING PROJECT MANAGER

• Knowledge of project management principles, practices, and methodologies for managing complex, fast-paced, multi-disciplinary projects.
• Knowledge of project scheduling techniques, forecasting methods, and resource planning.
• Knowledge of technical project components sufficient to provide informed input and guidance when needed.
• Ability to manage multiple complex projects simultaneously with minimal supervision.
• Define project scope, objectives, and deliverables clearly and accurately.
• Supervise, direct, and coordinate project resources effectively.
• plan and forecast labor, materials, and other resources independently.
• develop and maintain detailed project schedules.
• Analyze look-ahead schedules to identify potential risks, conflicts, or delays and recommend mitigation strategies.
• Identify critical path activities and compare forecasted progress with actual performance.
• Ability to occasionally serve as team leader with indirect responsibility for team members’ task completion.
• Ability to mentor, coach, and train junior staff to support professional development and team effectiveness.
• Skill in effectively and accurately communicating relevant project information to clients and internal project teams.
• Skill in organization, planning, and time management.
• Skill in verbal and written communication.
• Skill in problem analysis, problem-solving, and sound decision-making.
• Skill in exercising judgment and maintaining a high level of accuracy and attention to detail.
• Skill in information gathering, monitoring, and performance tracking.
• Skill in teamwork, collaboration, and maintaining confidentiality.
• Ability to demonstrate integrity, accountability, and follow-through on assigned responsibilities.
• Ability to maintain high productivity, self-direction, and performance standards.
• Ability to adapt to changing priorities, environments, and project demands.

QUALIFICATIONS FOR ENGINEERING PROJECT MANAGER

• Engineering degree and 5 years of previous experience in project engineering or design, project controls, or project management, electrical engineering background/knowledge of Utility Interconnect Application process a plus
• PMP Certification / Training a plus
• Advanced computer skills and in-depth knowledge of relevant software, such as MS Office Suite
• Advanced knowledge of MS Project
• Knowledge of business and management principles
• Knowledge of human resources management principles, practices, and procedures
• Knowledge of accounting, data, and administrative management practices and procedures
• Experience with SAP or other similar ERP databases

TRAVEL REQUIREMENTS

Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected.

ABOUT AGILITECH

Agilitech is built on the vision to do better so that our clients can do more. We believe in the power of potential. We take what exists and make it better, or we design something new that is safer, smarter, more effective, or more efficient. We are committed to offering our clients better quality and better service and empowering them to meet the ever-changing demands of industry, production, and scientific progress.

OUR EXCEPTIONAL TEAM

Agilitech welcomes energetic, talented, and committed industry professionals who are always looking for solutions to problems and focused on continual improvement. We value diversity and cultivate a work environment that inspires new ideas and supports highly motivated individuals. We each make our unique contribution to a shared vision.

WHY AGILITECH?

At Agilitech, you will be encouraged to champion new ideas in a vibrant, values-driven culture. We believe in empowering our people and fostering skills development to help our employees grow and build rewarding careers. From flexible paid time off (PTO), a competitive benefits program, and a 401(k) retirement savings option to a variety of recreational company events and employee recognition programs, we strive to ensure that every employee can enjoy a healthy work/life balance. Flex schedules and remote work options are available for qualifying positions.

EEO STATEMENT

Agilitech provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Agilitech complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Agilitech expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Agilitech’s employees to perform their job duties may result in discipline up to and including discharge.

Title: Equipment Installation Mechanical Technician IV - 3 Openings

Location: Newton, NC

Duration: 12 Months

Hours: Monday - Friday 8 AM - 5 PM, Occasional OT

Travel Requirements: Project locations will range from Newton, NC and Hickory, NC

Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered.

Scope of Position:

The Lead Equipment Installation Mechanical Technician is a senior-level technical role responsible for leading and executing complex mechanical equipment installations. This position provides on-site leadership, technical expertise, and coordination for installation projects, ensuring work is completed safely, on schedule, and in compliance with engineering specifications, quality standards, and customer requirements. The Lead Technician serves as a subject matter expert and mentor to junior technicians.

• This position is in the Engineering Project and is focused on capacity additions and the associated line installations & debug from a mechanical perspective.

• Lead and/or participate on manufacturing engineering projects and lead/support teams for the purposes of capacity installations, equipment debug, and preparing line/associated parts for Operations Receivership.

• As a leading team member, provide advanced mechanical discipline to proactively identify technical problems through root cause understanding coupled with robust industrialized solutions relative to line debug and installs.

• Leverage knowledge of mechanical and electrical engineering, machining & designing processes to improve performance of equipment/manufacturing process.

• Lead/support the development and execution of project plans to deliver timely error-free mechanical support for multi-line equipment installations

• Experienced with working along-side vendors and suppliers to resolve technical issues to protect scope, timing, and cost metrics.

• Ability to work, collaborate, cooperate, and utilize Best Practice across various functional groups on a daily basis to accomplish goals

•Interpret and work from detailed engineering drawings, schematics, blueprints, and installation manuals.

•Perform advanced mechanical tasks including rigging, leveling, precision alignment, torqueing, piping, and mechanical integration.

•Troubleshoot and resolve installation issues, equipment malfunctions, and mechanical interferences.

•Verify installations meet OEM specifications, safety codes, and quality standards.

Leadership & Coordination

• Act as on-site Lead Technician, directing daily activities of installation crews and subcontractors.

• Assign tasks, monitor progress, and ensure efficient use of labor and resources.

• Mentor and train junior technicians, providing hands-on guidance and technical instruction.

• Serve as the primary technical point of contact between field teams, engineers, project managers, and customers.

Quality & Documentation

• Conduct inspections and quality checks throughout the installation process.

• Complete installation reports, checklists, punch lists, and as-built documentation.

• Support equipment testing, startup, and customer acceptance activities.

Project Support

• Assist with installation planning, sequencing, and scheduling.

• Coordinate material handling, tools, and equipment needed for installations.

• Support continuous improvement initiatives and best practices in installation methods.

Day-to-Day Responsibilities:

• Maintain safe work practices, inform others of hazardous conditions or personal practices as expressed on project team.

• Manage and lead installation and debugging activities to meet milestone & timeline objectives for successful capacity adds.

• Design & implement mechanical solutions and process changes to improve capability of manufacturing equipment.

• Lead in or solve mechanical and process issues through data analysis, experience, and collaboration with subject matter experts

• Manage spare part identification and storeroom entry as recommended by suppliers or peer engineers, noting available spares within (2)-plant footprint.

• Develop and update engineering and operations documentation.

• Support training for the operations workforce regarding equipment or operations changes

• Perform advanced troubleshooting, diagnosis, and repair of mechanical systems, equipment, and machinery (e.g., pumps, motors, conveyors, hydraulics, pneumatics, etc.).

• Align, test, and calibrate mechanical systems after installation.

• Diagnose complex mechanical failures and recommend effective solutions.

• Interpret blueprints, schematics, and technical manuals to support troubleshooting and repair activities.

• Identify opportunities to improve equipment reliability, efficiency, and safety.

• Collaborate with other departments to implement process improvements.

Qualifications

Required Education:

• Associate's degree

• A high school degree will be considered with significant hands-on experience

Required Years and Area of Experience:

• 3+ years’ experience in new equipment installations in a manufacturing environment, start-up experiences a plus

• Experience in a fast-paced, changing environment with multiple priorities

• Strong knowledge of mechanical systems, industrial equipment, and installation techniques.

• Proven ability to read and interpret engineering drawings and technical documentation.

• Experience leading crews in industrial, manufacturing, semiconductor, energy, or similar environments.

Required Skills:

• Ability to learn new technology and processes quickly

• Strong technical fundamentals with mechanical engineering skills

• Ability to multitask and prioritize work on an independent basis in a fast-paced project install manufacturing environment.

• Proficient with PC software, including Microsoft Office Suite

• Strong communication skills

• Expertise in mechanical systems such as hydraulics, pneumatics, bearings, gear systems, and conveyor systems.

• Ability to read and interpret technical drawings, blueprints, and schematics.

• Proficiency in using hand tools, power tools, and diagnostic equipment.

• Strong problem-solving, analytical, and critical-thinking skills.

• Knowledge of safety regulations and practices in an industrial setting.

• Basic computer skills for maintaining records and using CMMS (Computerized Maintenance Management Systems).

Certifications:

• Mechatronics trades highly desired

• Relevant mechanical or industrial certifications (e.g., Millwright, HVAC, or Welding) are a plus.

• OSHA or other safety certifications may be required.

Desired Skills:

• Hands-on experience in commercial manufacturing equipment

• Project leadership/management experience (including milestone management and financial ownership)

• Experience in vendor/supplier management on-site/off-site

• Experience with CAD

• SAP, Maximo, Maintenance Leadership

• Detail-oriented and able to perform with limited supervision.

Soft Skills:

• Leadership experience in technical project management

• Ability to work & effectively collaborate within a team

• Ability to allocate/supervise resources to accomplish aggressive project milestones & timeline within specification and costs.

• Able to shift tasks quickly

• Able to prioritize and multitask

• Communicate effectively both verbal and written

Hours of work/work schedule/flex-time:

• 40 hrs. (overtime expected). Due to the project timing; overtime and periodic off-hours coverage may be necessary to successfully complete workload and interact with other team personnel.

Position Overview

We are seeking a highly skilled Senior Network Engineer to serve as the primary escalation point for issues related to the rollout and stabilization of a Push-to-Talk (PTT) voice application on MPOS devices across a distributed retail environment.

This role is critical to ensuring voice reliability and operational continuity at the store level. The ideal candidate brings deep troubleshooting expertise across Aruba wireless, Juniper switching, and Palo Alto CloudGenix SD-WAN platforms, along with strong knowledge of real-time and voice protocols.

This individual will represent the Network Engineering team while collaborating closely with retail deployment partners and cross-functional teams. Success in this role requires strong analytical skills, structured troubleshooting methodology, clear communication, and a customer-focused mindset.

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Key Responsibilities

Escalation & Troubleshooting Leadership

· Serve as Tier 2 escalation point for retail store voice and wireless performance issues.

· Lead troubleshooting efforts across wireless, switching, and SD-WAN layers.

· Analyze end-to-end traffic flow from MPOS(Mobile Point of Sale) devices through store LAN and WAN infrastructure.

· Identify root cause across multi-platform environments and drive resolution.

· Lead troubleshooting bridges when store operations are impacted.

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Voice & Real-Time Application Support

· Troubleshoot voice-over-WiFi performance issues including latency, jitter, and packet loss.

· Analyze and validate QoS behavior across LAN and SD-WAN environments.

· Understand and troubleshoot real-time protocols such as SIP and RTP.

· Ensure traffic prioritization and path selection align with voice application requirements.

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Wireless Engineering (Aruba Environment)

· Perform advanced troubleshooting of enterprise wireless environments.

· Analyze RF performance, roaming behavior, channel utilization, and interference.

· Utilize Ekahau for wireless surveys, heatmap analysis, and post-deployment validation.

· Interpret survey results and recommend configuration or placement adjustments to support voice stability.

· Validate and optimize wireless configurations to support real-time voice traffic.

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Switching & SD-WAN

· Troubleshoot Juniper switching environments including VLANs, VRFs, IRB/SVI configurations, and routing.

· Diagnose SD-WAN path selection, traffic steering, and policy behavior within Palo Alto CloudGenix.

· Identify and correct deviations from standard configurations.

· Review and modify network configurations with appropriate peer review and documentation.

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Monitoring & Observability

· Leverage tools such as SolarWinds, Juniper Mist, and Aruba Airwave to support troubleshooting and proactive monitoring.

· Correlate telemetry data across platforms to isolate performance issues.

· Identify recurring patterns and drive systemic improvements.

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Documentation & Process Improvement

· Document required configuration changes and troubleshooting findings.

· Develop repeatable troubleshooting workflows and operational standards.

· Create and maintain knowledge base documentation.

· Utilize ServiceNow for ticket lifecycle management and escalation processes.

· Drive process improvements to reduce recurring store-level incidents.

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Collaboration & Communication

· Represent Network Engineering in collaboration with retail deployment and operations partners.

· Communicate technical findings clearly to both technical and non-technical stakeholders.

· Provide structured updates to leadership during high-impact incidents.

· Maintain a strong customer-focused approach when addressing store-impacting issues.

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Required Qualifications

· 5+ years of enterprise network engineering experience.

· Strong understanding of TCP/IP, OSI model, and enterprise routing concepts.

· Experience with BGP and OSPF fundamentals.

· Advanced troubleshooting experience in Aruba wireless environments.

· Hands-on experience with Ekahau for wireless surveys and validation.

· Experience supporting or troubleshooting voice-over-WiFi or real-time traffic applications.

· Experience with Juniper switching platforms.

· Experience with Palo Alto CloudGenix SD-WAN (or comparable SD-WAN platforms).

· Understanding of QoS principles and real-time protocol behavior (SIP, RTP).

· Experience using network monitoring tools such as SolarWinds, Juniper Mist, or Aruba Airwave.

· Proficiency with ServiceNow or comparable ticketing systems.

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Preferred Qualifications

· Experience supporting distributed retail, healthcare, or warehouse environments.

· Experience participating in large-scale technology rollouts.

· Strong documentation discipline and process-oriented mindset.

· Experience leading escalations in high-visibility environments.

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Key Competencies

· Highly analytical and methodical troubleshooting approach.

· Structured, process-driven mindset.

· Clear and confident communicator.

· Self-directed and organized.

· Strong ownership mentality.

· Customer-focused and calm under pressure.

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Impact of the Role

This position plays a critical role in ensuring the successful rollout and stabilization of voice capabilities across retail locations. The Senior Network Engineer will directly influence store performance, operational continuity, and customer experience by ensuring network infrastructure fully supports real-time voice applications.

Candidates will be disqualified if the following criteria are not met:

• Employment Type: No C2C (Corp-to-Corp) or C2H (Contract-to-Hire) arrangements. W2 contract only. No referral fees will be entertained.
• Work Authorization: US CITIZEN and GREENCARD ONLY!!!
• Hybrid - 3 days a week onsite
• Local To San Francisco, CA and Salt Lake City, UT or at least 1 hour drive to San Francisco, CA or Salt Lake City, UT
• 10 years of overall IT experience would be great.
• 3-5 years of Product mgmt Agile experience.
• Knowledge of Cloud and AWS.
• Knowledge of modern integration solutions such as API, IBM ACE, TIBCO.

We are looking for a well-rounded person who has experience working on Agile SCRUM teams, supporting technical products, managing and refining the product backlog, with strong execution skills capable of delivering on-time customer releases and technical capabilities to support customer requirements.

• Bachelor’s degree in Computer Science, Information Systems, Business, Economics, or similar discipline or equivalent work experience

• 3-5 years of experience working in an agile environment.

• Product owner experience, specifically refining and prioritizing the backlog, and writing user stories.

• Experience delivering product features and capabilities.

• Knowledge of Cloud and AWS.

• Knowledge of modern integration solutions such as API, IBM ACE, TIBCO.

• Knowledge of several software development life cycle methodologies; Agile SCRUM is desirable

• Experience with Agile project management tools (Jira, Confluence)

• Strong analytical, teamwork, leadership, critical thinking, multitasking, and time management skills and the ability to influence successfully in a highly matrix or virtual organization

Responsibilities:

• Reviews current internal systems and platforms and makes recommendations to the backlog to implement feature updates or bug fixes

• Facilitates scrum processes, protects the team from interference and helps remove impediments so that the team can deliver sprint goals and PI objectives.

• Researches market trends and creates product requirements documents, which capture business reasons for new ITS products or services

• Establishes core knowledge of industry norms and stays abreast of latest developments

• Understands key technologies and platforms, integration best practices and incorporation of third party APIs and open source/reusable components

• Develops internal relationships with Product Owners to facilitate product implementation throughout other divisions

• Collaborates with cross-functional teams to establish initial product buy-in and with quality assurance and project management to facilitate acceptance testing of releases

• Works with communications to develop user guides, training and training schedules for different stakeholder groups

• Participates in the planning for future changes to products and services

• Analyzes product metrics post release to proactively identify and optimize to user experience and product performance Complexity

• Works with business partners within one department to develop technology solutions that align with business and technical strategies

• Manages one product or service

• Serves as a product team member

Build a Career That Matters with One of the World's Most Respected Employers!

- - - - - - - - - - - -

This opportunity is in Woodburn, Indiana in our BF Goodrich tire plant. Woodburn is a small town located about 30 minutes east of Fort Wayne, IN. Fort Wayne is the cultural and economic center of northeastern Indiana and the second largest city in Indiana. Established in 1961, our plant makes passenger and light truck tires.

THE OPPORTUNITY

Michelin has an immediate opening for a Shift Manager who leads the shift to achieve performance goals in safety, machine availability, quality, delivery, and cost. This position supports a team on a rotating 12-hour shift schedule.

Michelin's purpose is to support everyone's right to move freely to find their better way forward. This role's purpose is to empower people to provide the best products in the world while helping them grow and achieve their career aspirations. If respect for people, teamwork and trust are some values you live by you should consider joining us, the Worldwide Leader in Tires!

WHAT WILL YOU DO

• Lead and empower a team of production operators to achieve their common objectives on a rotating shift basis.
• Collaborate with maintenance, quality, and other teams to ensure smooth daily operations and meet performance goals.
• Proactively identify and eliminate any obstacles or interferences that may hinder production operations.
• Drive process and team improvements by facilitating their identification and successfully implementing them.
• Coordinate with the supplier of forklift drivers to ensure smooth operations and support to your team.

WHAT WILL YOU BRING

• A willingness to work in an industrial plant environment on a rotating, 12-hour shift schedule.
• Demonstrated experience in leading teams or project groups, setting clear goals, delegating tasks, providing regular feedback and coaching, and promoting a collaborative work environment. Military service experience as a Junior Military Officer or Senior Non-Commission Officer is advantageous.
• Excellent interpersonal skills and the ability to interact professionally with internal partners, suppliers, customers, and colleagues.
• Microsoft Excel data analysis proficiency.

#LI-HIRINGMICHELIN

#LI-SB1

Ready to Shape the Future of Innovation?

Michelin is building a world-leading manufacturer of life-changing composites and experiences. Pioneering engineered materials for more than 130 years, Michelin is uniquely positioned to make decisive contributions to human progress and a more sustainable world. Drawing on its deep know-how in polymer composite materials, Michelin is constantly innovating to manufacture high-quality tires and components for critical applications in demanding fields as varied as mobility, construction, aeronautics, low-carbon energies and healthcare.

The care placed in its products and deep customer knowledge inspire Michelin to offer the finest experiences. This spans from providing data- and AI-based connected solutions for professional fleets to recommending outstanding restaurants and hotels curated by the MICHELIN Guide.

Why Michelin?

• Career Growth: Personalized development plans, mentorship, and cross-functional opportunities. Unique career paths and opportunities for advancement.

• Inclusive Culture: Thrive in a diverse, supportive environment where your competencies, contributions and behaviors are recognized. Option to join one of our Connected Communities.

• Innovation-Driven: Work on projects that matter-from sustainable materials to digital transformation.

• Community Impact: Be part of a company that does what's right. We use sustainable business practices while balancing the needs of our customers and communities.

Michelin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. Consistent with these obligations, Michelin also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs. If you need accommodation for any part of the employment process because of a disability, please contact us at .

This position is not available for immigration sponsorship.

We build the future with people like you. Begin your career with Michelin today!

The Installation Technician is responsible for the successful installation of equipment in an efficient and consistent manner, while working with a team to achieve a common goal of timely project completion. KHI is dedicated to satisfying the objectives of the client and KHI together. All efforts are made to keep the focus on accomplishing tasks while developing personal friendly and polite relationships with clients.

Client goal: Complete the job on time, with quality work, and under budget. KHI goals: Complete the job in a safe manner. Complete the job with no/minimal re-work.

• Can be trusted to work without supervision.
• Ability to work with clients and develop friendly relationships.
• Sufficient attention-to-detail to make our products/services better than our competition.
• Dedicated to doing things right (for long term) the first time rather than hoping the client doesn't find out about mistakes.
• Understand ethical behavior and business practices, and ensure that own behavior and the behavior of others is consistent with these standards and aligns with the values of the organization.
• Creativity/Innovation: Develop new and unique ways to improve operations of the organization and to create new opportunities.
• Make Decisions: Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization.

• Install operating room lights, equipment booms, cabinetry, among other structures.
• Pull, install, cable (CAT 5/6), medical gas lines, and other cabling.
• Provide reports for clients, validating test results and work performed.
• Learn client specific systems, enabling client growth and full integration.
• Install and mount video monitors.
• Proficient in cable management.
• Basic general contracting skills.

• Ability to travel overnight 80% or more of the time.
• Knowledge of electrical, and low voltage systems.
• Ability to read plans and follow the scope of work, installing all equipment to specifications.
• Ability to assess changes in the scope of work and appropriately request a change order.
• Need to be able to use a level, wrench, reciprocating saw, portable hand saw, or hammer drill to install equipment.
• Installation Technicians work a standard work week but may be required to work evenings and weekends to meet project milestones. (Nationwide)
• Ability to work in a crouched or kneeling position and in confined spaces.
• Preferred certifications, such as OSHA 10.
• Ability to lift 70+ pounds.

• Stays on task throughout the day without supervision.
• Moves onto subsequent tasks with good communication and little/no supervision.

• Listens well and adheres to PM direction.
• Speaks up to ensure proper understanding.
• Strong verbal and written communication skills, with the ability to communicate with clients and situations in a professional, proactive and productive manner.
• Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.

• Able to prioritize while solving problems:
  • Client & KHI goals
  • Trust, work with clients, Attention to detail, doing things correctly.
  • Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.

• Able to work with KHI PM's and leadership professionally.
• Able to work with clients in professional and friendly manner.
• Able to relate to facility workers and patients with respect.

• Organize their personal habits to be ready to work on-time, every time.

• Handle their personal issues to not interfere with normal working hours.
• Be prepared prior to work to complete jobs with no rework and minimal non-productive time.
• Complete jobs in proper sequence.

• Adheres to OSHA and KHI standards without fail.
• Willing to help others adhere to OSHA and KHI standards.
• Stops jobs before they become unsafe rather than waiting until the last second.

• $18 $23 per hour Starting, based on experience.
• Benefits include Medical and 401K retirement plan.

Sr. Manufacturing/Assembly Process Engineer

• Develop the plans and work instructions for the successful handling, manipulation, guidance, and general integration of sub-system components
• Assist in finalizing the strategy for each assembly step, as well active collaboration with the system teams to find the optimum assembly steps, tools, methods, strategies, safety measures, specifications, and other details
• Within the plan development, ensuring tool and personnel access is available as required for system assembly steps as outlined by the system owners
• Be responsible for the plans for part movement at each step and checking for no interferences with other systems during movement and part placement
• Be responsible for construction of the assembly work instruction packets for all sub-assemblies, and the incorporation of them into the assembly work orders to create the optimum assembly and testing sequence
• Provide assistance in development and improvement of the work instruction packet and work order creation process to increase standardization, efficiency, safety, clarity, and overall good communication of the instructions for the success of the assembly process
• Participate in collaborative work with the assembly engineers, tooling engineers, designers, coordinators, as well as direct personnel performing the System Assembly during on-site work

Requirements/Experience:

• At least 2 years technical experience in the integration of complex and large mechanical structures (e.g. aerospace, chemical) and experience in work instruction packet creation
• Bachelor’s or associate degree in a related field, metrology, high-vacuum projects and processes, experience with manufacturing management software, NX, large Component (>10 Ton) lifting experience
• Exceptional attention to detail
• Safety conscious and proactive
• An ability to clearly express and critique ideas
• An aptitude to use data to drive decisions
• An emphasis on elegance and simplicity over complexity
• The ability to thrive in fast-paced, dynamic environments

Company: Barton Malow Builders

Job Location: Charlottesville, VA

Position: Sr. Superintendent

REQ ID: 11272

The Senior Superintendent is responsible for managing, in collaboration with the Project Manager, the successful completion of assigned projects. The Senior Superintendent is the lead for job site safety, quality control, and project schedule and is the liaison with architect and consultants on all field and constructability issues.

Responsibilities:

• Supervises, coordinates, and sequences contractors’ work to minimize interference between various contractors on the project; May supervise and coordinate trades.
• Serves as liaison between owner, contractors/crafts, and engineers to ensure construction complies with drawings and specifications and construction activities are in support of project schedule and various owner requirements.
• Maintains and updates the progress schedule in conjunction with area Superintendents; Reviews shop drawings, contract, and specifications.
• Observes and interfaces with contractors or trades to monitor work performance and productivity of trades to ensure project rules and procedures are maintained and to check progress and quality of work being performed.
• Initiates paperwork to resolve field interference problems; holds meetings and maintains daily log of construction activities and problems as an aid for problem resolution.
• Enforces Barton Malow’s safety policy.

Requirements

• 10+ years of direct supervision of projects including trades
• 4-year technical/engineering degree or equivalent combination of education/experience required
• Strong ability to effectively communicate with all members of the team including contractors, architects and owners. Ability to negotiate and professionally handle conflicts and confrontations.
• Demonstrated knowledge in construction principles, practices and methods, performance standards, environmental regulations, workplace safety, and union relation
• Healthcare, sports, higher education, manufacturing and/or other market experience preferred

Our Fintech client is hiring for a highly-organized, service-oriented, and proactive Workplace Experience Coordinator to serve as the operational and cultural anchor across our physical office locations, with primary responsibility for the Dallas HQ.

This role owns the day-to-day workplace experience, ensuring offices operate seamlessly, reflect our client's culture of excellence, and create meaningful experiences for employees, candidates, clients, and visitors. Positioned at the intersection of People Operations, Talent Acquisition, Executive Leadership, Sales & Marketing, and IT, this role blends operational rigor with cultural execution.

The ideal candidate thrives in a fast-paced, high-accountability environment, anticipates needs before they arise, executes with precision, and takes full ownership of both routine operations and special initiatives.

WHAT YOU'LL BE DOING

Office & Facilities Operations — Primary Ownership, Dallas HQ

• Lead day-to-day office management, ensuring all foundational aspects of the workplace are proactively maintained at a high standard
• Serve as primary point of contact — warmly welcoming visitors, candidates, employees, vendors, partners, and executives
• Ensure cleanliness, organization, and overall presentation of the office at all times; identify and resolve issues before escalation
• Proactively order, stock, and maintain office supplies, kitchen inventory, perks, and workspace needs
• Identify opportunities for workplace improvements and propose cost-effective solutions
• Manage seating charts, floor plans, parking assignments, and workspace logistics with real-time accuracy
• Partner with IT to coordinate building access, credentials, and desk setups for new hires, guests, and vendors
• Own relationships with building management and core vendors, holding partners accountable to service standards
• Manage office supply and perks budget — tracking spend and identifying cost-saving opportunities
• Act as POC for deliveries, mail, and vendor coordination
• Coordinate in-office catering for key client, executive, and company meetings
• Proactively research and evaluate new vendors or services to elevate the workplace experience

Global Office Alignment

• Partner with local POCs in Houston, New York, and Kuala Lumpur to ensure a consistent workplace experience with thoughtful local nuance
• Share standards, processes, and best practices to maintain brand consistency and operational alignment
• Provide guidance and coordination support for global workplace initiatives

Culture & Engagement Execution

• Create and maintain birthday displays and recognition boards
• Manage standardized workflows for Life Events and personal milestones across all offices
• Plan and execute thoughtful celebrations (birthdays, parenthood gifts, work anniversaries, milestone events)
• Lead monthly onsite events aligned with company initiatives
• Partner with the Culture Committee and People Team to plan and execute quarterly and all-company events
• Support offsites and cross-office events with logistical precision
• Own swag sourcing, gifting, and first-week logistics for internal events, candidates, and employees
• Help track and manage culture and engagement budgets, flagging variances as needed

Administrative & Executive Support

• Elevate the onsite interview experience in partnership with Talent Acquisition — candidate materials, room setup, hospitality, and executive readiness
• Coordinate travel, hotel bookings, and logistics for candidate visits and employee travel
• Serve as POC for in-office and cross-office visits
• Support executive team travel logistics with discretion and attention to detail
• Manage DocuSign workflows — routing, completion, and archiving of documents
• Support Sales and Marketing with vendor relationships, conference shipments, ordering, tracking, and event logistics
• Assist with ad-hoc conferences and sponsorship events as liaison between Sales and Marketing

WHAT YOU'LL BRING

• 3–6+ years of experience in office management, workplace experience, executive support, hospitality, or People Operations
• Experience in a fast-paced, high-growth, or professional services environment preferred
• Proven ability managing vendors, budgets, and cross-functional coordination
• Bachelor's degree preferred; relevant experience accepted in lieu
• Proactive ownership — anticipates needs, identifies gaps, and acts without waiting for direction
• Strong execution and follow-through — delivers quality work, meets deadlines, closes loops fully
• Exceptional attention to detail across logistics, budgets, vendor coordination, and documentation
• Clear, timely, and professional communication at all organizational levels
• Discretion and maturity when handling sensitive information
• Ability to balance recurring responsibilities with shifting priorities in a fast-paced environment

Necessary Skills

• Strong Personality – Excellent Communication Skills and a Proactive Upbeat Mindset
• Previous Office Admin, Office Coordinator, Office Manager Experience
• Prior Experience Leading Company Internal Communications to Office and Organization

Preferred Skills

• Prior Experience Working with Docusign
• Prior Experience in Hospitality, Travel Bookings, Meeting Planning for Executive
• Experience in Event Planning

Job Overview

Day-to-day duties:

• Lead Day to Day Office Management
• Be the Main Welcoming POC for the Dallas HQ
• Ensure Office is consistent, stocked, proactively assist with items that come up
• POC for all Deliverys and Office Orders
• Coordinate Daily In-Office Lunch Catering
• Member of Culture Team – Maintain event, awards, Birthday, milestone, boards
• Report to Chief People Officer – Work on Projects with her
• Manage DocuSign Workflows

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

JOB TITLE: Patient Account Manager

DEPARTMENT: Membership Billing

REPORTS TO: Mary Evans, Financial Services Manager

SUMMARY:

The Patient Account Manager (PAM) is responsible for helping our physician clients grow and sustain thriving membership practices by ensuring their financial operations run flawlessly. This role serves as a trusted financial partner to physicians, office managers, and patients, delivering accurate billing, timely collections, and proactive financial guidance that directly supports practice growth and patient retention.

This role requires a high degree of personal ownership, discipline, and attention to detail. The ideal candidate thrives in a high-volume, high-accountability environment where their work has a direct impact on the success of the physicians they support. This individual is meticulous with follow-through, proactively improves and automates billing and collection processes, and continuously refines workflows using technology and emerging tools to deliver better, faster service to our clients.

The PAM manages a portfolio of practices with accountability for the following outcomes:

• Protect client revenue: Process and maintain accurate payment information; enforce credit-card-on-file and ACH payment methods versus check
• Expand client revenue: Support membership fee adjustments and manage billing renewals
• Advise on client financial health: Ensure physicians have timely visibility into their practice’s financial position through accurate daily posting and reconciliation; provide physicians with proactive financial guidance and insights that inform practice decisions and support long-term growth

DUTIES AND RESPONSIBILITIES:

• Complete month-end reporting responsibilities, including consolidating data and preparing accurate financial reports.
• Ensure physicians have real-time visibility into their practice’s financial position through accurate daily payment posting and reconciliation. Actively support ongoing automation and system improvements to deliver faster, more reliable service.
• Protect client revenue by driving timely collections with urgency, discipline, and a patient-first approach. Maintain rigorous follow-up cadence, accurate documentation, and clear escalation when needed.
• Conduct patient outreach via phone, text, and email for past-due balances; escalate issues to office managers as appropriate; send non-payment notices within defined timelines.
• Own continuous improvement of billing and collections workflows by identifying manual, repetitive, or error-prone processes and leveraging technology tools to reduce manual work, improve accuracy, and scale operations efficiently.
• Support practice growth by managing membership fee adjustments and billing renewals. Proactively review patient lists and coordinate with physicians, implement requested changes, and identify risks or issues in advance to minimize patient disruption.
• Partner with physicians and office managers to review at-risk accounts and develop clear action plans. Surface issues early and recommend solutions rather than waiting for direction.
• Manage patient payment updates accurately and on time across phone, office, and web-based channels.
• Play a direct role in client practice growth by leveraging and refining the “Save a Patient” protocol. Identify root causes of patient dissatisfaction or potential churn, gather relevant information, and recommend approved retention strategies that help physicians maintain and expand their patient base.
• Perform other related duties as assigned by management.

QUALIFICATIONS:

• Experience in billing, accounts receivable, collections, revenue cycle management, or similar high-volume operational roles strongly preferred.
• Proven ability to manage detailed work accurately under deadlines.
• Comfortable working with systems, data, and new tools; curiosity and willingness to learn are essential.
• Bachelor’s degree preferred.
• Spanish speaking is a plus

CORE COMPETENCIES:

Analytical

• Synthesizes information, analyzes data, and applies judgment to improve outcomes.

Communication

• Communicates clearly and concisely with physicians, patients, and internal stakeholders; presents problems with proposed solutions.

Client Partnership

• Builds trust with physicians and office managers through proactive communication, professional handling of difficult conversations, and a genuine commitment to supporting practice success.

Teamwork

• Prioritizes team success, collaborates effectively, and supports shared goals.

Professionalism

• Demonstrates accountability, reliability, and follow-through under pressure.

Initiative

• Takes ownership, seeks responsibility, and proactively identifies opportunities to improve results.

Judgment

• Makes sound, timely decisions with appropriate escalation when needed.

Planning & Organization

• Manages time effectively, prioritizes work, and maintains disciplined follow-up.

Quality

• Maintains accuracy and thoroughness; proactively prevents errors.

Operational Rigor & Automation Mindset

• Demonstrates exceptional attention to detail and accuracy in high-volume environments
• Actively seeks opportunities to simplify, standardize, and automate workflows
• Comfortable learning and experimenting with new tools and technologies, including AI-enabled solutions

Technical Skills

• Continuously builds systems, processes, and tool proficiency

COMPENSATION AND BENEFITS:

• Hourly compensation, paid bi-weekly
• Bonus potential based on achievement of individual and company targets
• Comprehensive medical, dental, and vision coverage (effective the first day of the month following date of hire)
• Company-paid life and disability benefits
• 401(k) plan with a 4% company match (eligible after 6 months of employment)

OTHER:

• Onsite four days per week (Monday-Thursday) at Specialdocs’ office in Deerfield, IL
• Employment contingent upon successful completion of a background check

QASource is a leading provider of software QA and testing services, supporting enterprise and high-growth technology companies. We integrate directly with engineering and product teams to deliver scalable, high-quality testing solutions across automation, manual testing, performance, security, and AI-driven QA.

Our clients expect senior-level partnership, technical fluency, and strategic account leadership.

The Senior Technical Account Manager (Sr. TAM) is responsible for managing and expanding a focused portfolio of strategic, enterprise-level accounts within a defined territory. This role requires ownership of multi-million-dollar revenue targets, executive-level relationship management, and the ability to drive account expansion through consultative, technically informed engagement.

This is not a support role. The Sr. TAM serves as a strategic advisor to Engineering Directors, VPs, CTOs, and QA leadership, ensuring delivery excellence while proactively identifying and executing growth opportunities within existing accounts.

The Sr. TAM will manage a high-touch portfolio of approximately 5–8 strategic enterprise accounts. Success in this role requires disciplined account planning, proactive client engagement, in-person relationship development, and the ability to creatively land and expand business across multiple stakeholders within complex organizations.

Responsibilities:

Account Ownership & Revenue Growth

• Own and manage a multi-million-dollar quota across a defined portfolio of 5–8 strategic enterprise accounts.
• Drive structured and strategic upsell and cross-sell initiatives within existing customers.
• Identify whitespace opportunities across QA, automation, performance, security, and AI-enabled services.
• Close meaningful expansion deals, including engagements of $150K+.
• Develop creative, value-driven approaches to land-and-expand initiatives across Engineering Directors, VPs, and CTO-level stakeholders.
• Partner with delivery leadership to align technical execution with commercial growth objectives.

Executive Relationship Management

• Build and maintain trusted relationships with Engineering Directors, VPs, CTOs, and C-suite stakeholders.
• Conduct regular in-person customer visits within assigned territory.
• Lead in-person Quarterly Business Reviews (QBRs) focused on measurable outcomes, roadmap alignment, and strategic growth opportunities.
• Serve as the executive escalation point for complex delivery or client challenges.

Strategic Account Planning & Execution

• Develop and maintain comprehensive strategic account plans for each assigned customer.
• Maintain clear documentation of stakeholder mapping, growth objectives, expansion pathways, and execution milestones.
• Track progress against defined revenue and relationship goals.
• Execute consistently against a structured path toward growth.
• Demonstrate strong organizational discipline in account tracking, forecasting, and internal coordination.
• Organization, planning rigor, and follow-through are critical success factors in this role.

Technical & AI Fluency

• Maintain broad knowledge of emerging AI technologies and their impact on software quality and engineering workflows.
• Proactively stay current on AI tools, automation advancements, and testing innovations.
• Translate AI-driven opportunities into relevant, business-aligned discussions with engineering stakeholders.
• Position QASource’s AI-augmented testing capabilities in alignment with customer technology strategies.

Technical & Delivery Alignment

• Collaborate closely with QA Managers, Engineering teams, and project leaders.
• Translate technical delivery insights into executive-level business value discussions.
• Proactively identify risks and implement mitigation strategies.
• Ensure seamless integration of QASource services into client engineering environments.
• Demonstrate a practical understanding of how software is built, tested, and released within modern SDLC frameworks.

Required Qualifications:

• 8–10+ years of experience in Technical Account Management, Enterprise Sales, Customer Success, or a related client-facing technical role.
• Proven ownership of multi-million-dollar revenue targets.
• Demonstrated success closing $150K+ expansion or new deals.
• Documented track record of expansion within a focused portfolio of strategic accounts.
• Experience managing a limited book of business (ideally 5–20 accounts; this role will manage 5–8).
• Direct experience working with Engineering Directors, VPs, CTOs, or C-suite stakeholders.
• Technology industry background specifically within software, SaaS, cloud platforms, DevOps, QA, or technical services environments.
• Demonstrated general understanding of the Software Development Lifecycle (SDLC) and how Quality Assurance integrates into development processes.
• Prior experience engaging with engineering, QA, or product teams in a software delivery context.
• Strong executive presentation skills and ability to conduct in-person QBRs.
• Demonstrated ability to creatively mine and expand accounts.
• High level of organization and structured account planning discipline.
• Stable career progression.

Preferred Qualifications:

• Background in QA, software development, DevOps, or technical services environments.
• Familiarity with CI/CD pipelines, automation frameworks, API integrations, performance testing, or AI-enabled testing tools.
• Experience operating within a territory-defined account ownership model.
• Experience in professional services or distributed delivery environments.
• MBA or advanced technical degree (preferred but not required).

Core Competencies:

• Executive presence and professionalism.
• Revenue accountability.
• Strategic account planning and disciplined execution.
• Technical credibility within software engineering environments.
• AI awareness and forward-thinking mindset.
• Consultative, value-based communication.
• Risk identification and mitigation.
• Proactive, structured account leadership.

Why Join QASource:

• Manage a focused portfolio of high-value enterprise technology clients.
• Drive measurable revenue expansion through strategic value creation.
• Partner directly with engineering and executive leadership teams.
• Operate in a technically rigorous, innovation-driven organization focused on quality and long-term partnerships.

Salary Range:

• $110,000 - $120,000 per annum (30% Variable).

Perks:

• Health, vision, and dental benefits.
• 401(k) with company match.
• Paid time off and holidays.
• Wellness programs and professional development opportunities.

DESCRIPTION

Driven by a commitment to research, quality, and service, PDI provides innovative products, educational resources, training, and support to prevent infection transmission and promote health and wellness. Encompassing three areas, our Healthcare, Sani Professional and Contract manufacturing divisions, we develop, manufacture, and distribute leading edge products for North America and the world. We have several locations across the US and are looking for new Associates to join our team!

POSITION PURPOSE

As the Principal Packaging Engineer, you will serve as the enterprise-wide technical expert and strategic lead in FDA regulated packaging. The position leverage deep knowledge in packaging including but not limited to design, test methods, standards, and industry insights to create and deliver a pipeline of breakthrough innovations and overall organizational improvement.

You will operate with a high degree of autonomy, and lead with accountability projects from concept to commercialization. A proactive approach in identifying opportunity areas and a strong drive for results and overall organizational improvement is essential.

This role requires excellent communication skills to effectively collaborate across functions, influence stakeholders and ensure alignment with organizational goals. The Principal Engineer must take responsibility for technical mentorship and coaching, fostering technical growth and knowledge of junior engineers while strengthening the team’s technical capabilities. As a recognized expert, you will guide internal and external teams on the application of packaging standards (e.g., CCIT, ISO 11607, USP , USP , etc.), and represent the company in regulatory interactions, technical forums, and industry partnerships.

Success requires exceptional problem-solving skills, strategic influence, and proven ability to align cross-functional teams toward breakthrough innovation. This role is accountable for delivering measurable outcomes and ensuring that packaging innovations translate into tangible business impact.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

Technical Leadership, Data Analysis and Interpretation

• Demonstrate strong ownership and leadership on technical strategies and problem solving while driving projects from concept to commercialization.
• Own the technical roadmap for packaging innovation and ensure alignment with business priorities.
• Take responsibility for the accuracy, integrity, and impact of technical data used to inform decisions.
• Design and direct meaningful and robust research projects or experiments both internally and externally through relationships with academic institutions and industry partners.
• Facilitate knowledge sharing and foster collaborative research initiatives while mentoring, coaching and guiding junior engineers.
• Analyze experimental data to draw meaningful conclusions from research and guide further development.
• Ensure robust statistical methods are applied where necessary.
• Develop innovative solutions to address technical challenges.
• Act as subject matter expert in packaging for FDA regulated products (expert in packaging standards such as CCIT, ISO 11607, USP , USP , etc).
• Identify, scope and represent the organization at key conferences, seminars and other professional events.
• Stay current and keep stakeholders updated with emerging technologies, regulatory trends, and scientific advancements in packaging.

Innovation and Strategy

• Exhibit a proactive mindset in identifying, vetting and implementing new opportunities for innovation and improvement of the organization.
• Demonstrate ability to think strategically and influence the organization on key initiatives.
• Champion initiatives that deliver quantifiable improvements in product performance, cost efficiency, or regulatory compliance.
• Lead cross-functional teams to bring strategic innovations from concept to launch, ensuring accountability at each stage.
• Develop and execute innovation strategies aligned with business goals, including new technologies, methods, and IP creation.
• Lead the development of new products, technologies, and methods that deliver measurable impact and enhance organizational success.
• Assess and take necessary actions to acquire new in-house technologies to improve PDI’s capabilities.

Project Scoping and Ownership

• Define, communicate and align project goals and request necessary resources for execution cross functionally.
• Hold self and cross-functional teams accountable for meeting project milestones, quality standards, and business objectives.
• Ensure post-launch evaluation and continuous improvement based on performance metrics.
• Demonstrate strong interpersonal and influencing skills to drive initiatives forward and overcome challenges.
• Ensure accountability to milestones and objectives while demonstrating strong ownership, coordination and leadership in project execution, anticipating risks, and implementing mitigation strategies to ensure timely and high-quality delivery.
• Demonstrate excellent communication skills in preparing and presenting progress updates, status, reports and findings to senior level management.

PERFORMANCE MEASUREMENT

• Packaging Leadership and Effectiveness: leads packaging design development that meets intended performance, safety and regulatory requirements
• Project Acceleration and Execution: Demonstrates initiative in shaping project direction, anticipating potential obstacles and proposing solutions to ensure timelines are met or accelerated. Consistently delivers technical work on time, in scope and aligned to evolving business priorities
• Strategic Technical Problem Solving: Anticipates and identifies complex packaging development challenges early, leveraging expertise and leadership to drive resolution paths with minimal rework and high technical rigor.
• Cross-Functional Influence and Alignment: Actively engages and influences cross-functional partners (Regulatory, Marketing, Operations, Quality) to ensure clarity of technical direction, ensure alignment and provide technical strategies, expertise and data to remove barriers impeding project progress
• Pipeline Advancement and Opportunity Identification: Proactively scans internal and external landscapes to identify new opportunities, unmet needs and technology enablers that can strengthen the pipeline and move concepts into development
• Performance will be evaluated based on the ability to deliver projects on time, within scope, and with measurable business impact.
• Expected to take full ownership of assigned initiatives and proactively resolve barriers to success.

QUALIFICATIONS

EDUCATION/CERTIFICATION

• Bachelor’s degree in Packaging, Mechanical Engineering, or related scientific discipline required. Advanced degree preferred.

REQUIRED KNOWLEDGE

• New Product development and leadership in a regulated environment.
• Packaging development for FDA regulated products.

EXPERIENCE REQUIRED

• 8+ years of relevant experience in product development and R&D support, with a demonstrated track record of scientific and packaging development responsibilities.

SKILLS/ABILITIES

• Strong analytical thinking capabilities and mindset
• Strong sense of accountability and commitment to delivering results with excellence and timeliness
• Excellent communication and interpersonal skills
• Ability to make sense of, organize and present complex information
• Proven ability to work independently and take initiative in ambiguous or evolving environments
• Ability to set specific goals for self and others and organize/align the resources to help achieve goals
• Demonstrated ability to manage multiple projects with varying complexity
• Ability to evolve, learn and implement new systems and programs
• Initiative taker, ambitious and driven
• Resourceful and able to find creative and innovative ways to achieve results
• Demonstrated accountability for project outcomes and ability to drive initiatives to successful completion.
• Proactive leader who takes full ownership of challenges and drives results with urgency and precision.

WORKING CONDITIONS

• Mix of lab, manufacturing and office environment

SALARY RANGE:

• $128,000 - $141,000 annually

BENEFITS

PDI is pleased to offer comprehensive and affordable benefits for our associates, which includes:

• Medical, behavioral & prescription drug coverage
• Health Savings Account (HSA)
• Dental
• Vision
• 401(k) savings plan with company match and profit sharing
• Basic and supplemental Life and AD&D insurance
• Flexible Spending Accounts (FSAs)
• Short & long-term disability
• Employee Assistance Program (EAP)
• Health Advocacy Program

PDI also offers many voluntary benefits such as: Legal services, critical illness, hospital indemnity, accident coverage, ID theft and fraud protection, pet insurance and employee discounts.

At PDI, we are also committed to helping our associates maintain a healthy and sustainable work/life balance and are proud to provide associates with paid time off programs including: sick & safe leave, vacation, company & floating holidays, paid parental leave, and depending on the position we also offer summer hours and flex place/flex time options.