Proactive Agent Skill Jobs in Usa

Proficient in all Baggage Service related functionality

In depth knowledge of WorldTracer (W/T) to include creating, amending, and closing AHL, DPR, OHD files

Performs daily proactive/reactive communication with passengers

Clear expedited and left behind baggage through US Customs and sets up local and FedEx deliveries

Maintain inventory of OHD baggage

Register lost and found items in W/T, maintain documentation and follow-up with passengers

Sweep the bagroom and the departure pier daily to action the left behind or late receive interline baggage

Send W/T forwarding messages for all bags that are being expedited from the port

Respond timely to emails, telexes, and phone calls

Basic Math

Long periods of standing

Lifting, pushing, pulling, and carrying up to 70 lbs

Constant interaction with passengers and management

Constant telephone and computer usage

• Customer Interactions:
  
  • Manage inquiries in areas such as Member Services, Medicare, and Billing , assisting Spanish- and English-speaking customers.
  • Represent our client professionally by addressing and documenting all incoming queries, including complex calls related to specialized product lines.

• Quality Service:
  
  • Uphold the organization's philosophy of extraordinary customer relations.
  • Proactively engage with Health Plan, medical group, and facility personnel to gather relevant information for resolving member inquiries.

• Problem Resolution:
  
  • Analyze and evaluate customer issues to initiate and coordinate service recovery measures.
  • Document all member interactions meticulously following established procedures.

• Healthcare Knowledge
  
  • Demonstrate familiarity with health insurance terminology (copays, deductibles, claims, authorizations, etc.).
  • Understand Medicare/Medicaid plans and regulations, and explain plan benefits, provider networks, and coverage policies.

• Operational Excellence
  
  • Leverage a thorough understanding of company policies and processes to meet customer needs effectively.
  • Contribute to departmental goals and objectives while maintaining proficiency through ongoing training and use of required tools.

• Performance Metrics:
  
  • Monitor and achieve Contact Center KPIs, including call handling, first call resolution, and member retention.

• Compliance and Ethics:
  
  • Consistently uphold company compliance standards and Code of Conduct, ensuring privacy and confidentiality of member information.
  • Adhere to HIPAA regulations to protect personal health information (PHI) and maintain data security.

• Tools and Systems:
  
  • Use multiple systems/screens while assisting callers effectively
  • Navigate CRM, EMR/EHR, and ticketing platforms effectively

• Experience:
  
  
  • Fluency in both Spanish and English (spoken and written) is required.
  • Minimum of two (2) years of customer service or healthcare member-interaction experience.
  • Previous call center experience and/or prior experience in the health insurance industry (preferred).

• Education:
  
  • High School Diploma or GED required.

• Skills:
  
  • Outstanding written and verbal communication skills.
  • Proven analytical and problem-solving abilities.
  • Ability to respond concisely and clearly to customer queries.
  • Strong critical thinking and problem-solving skills.
  • Typing speed of at least 35 WPM with a 5% or lower error rate.

• To thrive in this remote role, you'll need:

• Private Workspace: A dedicated, quiet workspace with a door that closes, free from ambient noise.

• Ergonomics: A comfortable desk and chair setup that allows for the proper installation of necessary equipment.

• Reliable Internet Connection: Stable, high-speed internet with a minimum bandwidth of 20 Mbps downstream and 20 Mbps upstream.

• Quiet, Distraction-Free Workspace: A dedicated, quiet area where you can focus on delivering excellent customer service without interruptions.

• Tech-Savvy: Comfort with technology and ability to learn new systems quickly.

• Self-motivation & Independence: Ability to stay productive and manage your time effectively in a remote environment.

• Communication Skills: Strong verbal and written communication skills, especially in a virtual setting.

• Adaptability: Ability to adapt to changing technologies and procedures while working remotely.

• Competitive Pay: Enjoy a competitive hourly rate with opportunities for performance-based increases.
• Comprehensive Benefits: Full health insurance coverage, including medical, dental, and vision plans.
• Work Environment: A supportive, engaging, and inclusive work environment with opportunities to grow and develop your skills.
• Career Growth: Abundant advancement opportunities within the organization.
• Inclusive Workplace: We are an Equal Opportunity Employer, welcoming individuals with disabilities and veterans.
• Unique Perks:
  
  • Cell Phone Benefits: $25/month per line for unlimited phone, text, and data (restrictions may apply).
  • Referral for Life Program™: Earn residual bonuses for referring employees who join the team and remain with the company.

Prostar Mining is seeking a skilled and safety-conscious Mine Supervisor to join our dynamic team. This position requires technical expertise, a strong commitment to safety, and experience in underground hard rock operations.

The purpose of this job is to optimize the safe extraction of ore and waste at East Tennessee mine operation through the supervision and control of mining department employees and contractors – within the constraints of agreed capital and operating budgets, and the mine plan and scheduling.

Safety, Health & Environment:

• Promote and demonstrate safe behavior at all times and lead by example.
• Comply with the site’s standards and procedures in EHS.
• Demonstrate effective performance in achieving agreed EHS goals in support of the department, site and company standards.
• Demonstrates leadership in EHS through personal behaviors and conversations and report all EHS incidents and participate in EHS initiatives, reviews and investigations.
• Take full ownership of responsibility for the safety of all personnel, including yourself, at Nyrstar Tennessee Mines.
• Taking an active role to ensure that regulatory obligations and standards are met.

Function/ Production:

• Ensure the mine development and operational activities are achieved to plan specifications.
• Ensuring resources are available and utilized in an effective and efficient manner to achieve budget.
• Ensuring costs are controlled to meet budget and where possible reduced to achieve savings.
• Support the Operations Manager and lead mine operations to positive growth and improvement of all work activities and performance standards.
• Have awareness for recognizing and then suggesting continuous improvement initiatives.
• Any other duties as directed by the Operations Manager.
• Ensuring ongoing effective people management of staff by setting clear performance objectives, providing regular feedback and development through training of employees.
• Take a leading role in the employment and development of contractors and staff.
• Ensuring personnel are assisted to achieve their full potential and rewarded accordingly.
• Ensuring all employees attend work in a punctual manner, fit for work, and that correct procedures are followed in cases where absences from work may occur.
• Maintaining a sound relationship with the Mine Technical Services department and work with the Metallurgy department in ensuring production is in line with budget/forecast.
• Ensuring people are developed, trained and coached to obtain optimum efficiencies.
• Ensuring that performance management and discipline are conducted to maintain optimum production and sound industrial relations.

Supervision:

• Demonstrated competence in coaching, succession planning mentoring and providing feedback to team members.
• Demonstrated ability to plan and organize mining activities and mining personnel to achieve results.
• Ability to create a climate in which people want to do their best by empowering individuals and teams and by communicating a clear vision and purpose.
• Strong communication and leadership skills.
• Sound methods and approaches to persuade, convince or influence others.

Essential:

• Minimum 1 years’ experience in supervision of mining operations.
• Minimum 4 years’ experience in underground hard rock mining.
• Experience in contract management desirable.
• Understanding of technical and operating processes relevant to mine planning and scheduling.
• Sound understanding of mining regulation and statutory responsibilities.

Desirable:

• B.Sc. in Mining Engineering preferred.
• Experience in supervision preferred

Essential:

• Good time management and prioritization skills
• Results driven achiever with exemplary planning and organization skills
• Self-motivated, energetic and proactive
• High level of initiative, resourcefulness and personal organization
• Commitment to the Occupational Health and Safety principles of the business

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Vision insurance

Work Location: In person

Prostar Mining is seeking a skilled and safety-conscious Mine Superintendent to join our dynamic team. This position requires technical expertise, a strong commitment to safety, and experience in underground hard rock operations.

The purpose of this job is to optimize the safe extraction of ore and waste at East Tennessee mine operation through the supervision and control of mining department employees and contractors – within the constraints of agreed capital and operating budgets, and the mine plan and scheduling.

Safety, Health & Environment:

• Promote and demonstrate safe behavior at all times and lead by example.
• Comply with the site’s standards and procedures in EHS.
• Demonstrate effective performance in achieving agreed EHS goals in support of the department, site and company standards.
• Demonstrates leadership in EHS through personal behaviors and conversations and report all EHS incidents and participate in EHS initiatives, reviews and investigations.
• Take full ownership of responsibility for the safety of all personnel, including yourself, at Nyrstar Tennessee Mines.
• Taking an active role to ensure that regulatory obligations and standards are met.

Function/ Production:

• Ensure the mine development and operational activities are achieved to plan specifications.
• Ensuring resources are available and utilized in an effective and efficient manner to achieve budget.
• Ensuring costs are controlled to meet budget and where possible reduced to achieve savings.
• Support the Operations Manager and lead mine operations to positive growth and improvement of all work activities and performance standards.
• Have awareness for recognizing and then suggesting continuous improvement initiatives.
• Any other duties as directed by the Operations Manager.
• Ensuring ongoing effective people management of staff by setting clear performance objectives, providing regular feedback and development through training of employees.
• Take a leading role in the employment and development of contractors and staff.
• Ensuring personnel are assisted to achieve their full potential and rewarded accordingly.
• Ensuring all employees attend work in a punctual manner, fit for work, and that correct procedures are followed in cases where absences from work may occur.
• Maintaining a sound relationship with the Mine Technical Services department and work with the Metallurgy department in ensuring production is in line with budget/forecast.
• Ensuring people are developed, trained and coached to obtain optimum efficiencies.
• Ensuring that performance management and discipline are conducted to maintain optimum production and sound industrial relations.

Supervision (if applicable):

• Demonstrated competence in coaching, succession planning mentoring and providing feedback to team members.
• Demonstrated ability to plan and organize mining activities and mining personnel to achieve results.
• Ability to create a climate in which people want to do their best by empowering individuals and teams and by communicating a clear vision and purpose.
• Strong communication and leadership skills.
• Sound methods and approaches to persuade, convince or influence others.

Essential:

• B.Sc. in Mining Engineering preferred.
• Minimum 1 years’ experience in supervision of mining operations.
• Minimum 4 years’ experience in underground hard rock mining.
• Experience in contract management desirable.
• Understanding of technical and operating processes relevant to mine planning and scheduling.
• Sound understanding of mining regulation and statutory responsibilities.

Desirable:

Experience in supervision preferred.

Essential:

• Good time management and prioritization skills
• Results driven achiever with exemplary planning and organization skills
• Self-motivated, energetic and proactive
• High level of initiative, resourcefulness and personal organization
• Commitment to the Occupational Health and Safety principles of the business
• Flexibility and willingness to assist others.

Work Location: In person

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Travel reimbursement
• Vision insurance

Company Description

TCS Northwest LLC is a Montana-based general contractor delivering complex commercial construction projects with disciplined systems, financial accountability, and craftsmanship pride. We specialize in providing custom attention to every project while building a scalable operation that supports workforce development and long-term community impact.

Role Description

Foreman – Skilled Carpenter

Location: Hall, Montana (Serving SW Montana / Missoula Area)

Lead the Field. Protect the Budget. Build with Purpose.

We are hiring a salaried working Foreman to lead carpentry and skilled trades crews in a structured, performance-driven environment.

This is not a “show up and wing it” role. We operate with clear expectations, measurable performance standards, and modern project management systems (Procore). If you take pride in running organized, efficient job sites and want to grow into higher leadership, this is for you.

Compensation:

• Base Salary: $70,000 – $85,000 DOE
• Quarterly Performance Bonus: Up to $2,000 – $5,000 per quarter, up to $20,000 total annually
• Bonus is weighted across key performance indicators including schedule adherence, labor variance, rework reduction, safety performance, and documentation discipline.
• Company paid Health, Dental, vision insurance for employee and family
• Performance is measured objectively and reviewed quarterly.

What You’ll Do:

• Lead and manage field crews (3–10 team members)
• Execute work from drawings and specifications with high craftsmanship standards
• Plan weekly work schedules and maintain a 2-week lookahead
• Deliver ≥90% of committed tasks on time
• Maintain labor variance within 5% of estimate
• Minimize rework and enforce quality control
• Conduct safety meetings and maintain zero preventable incidents
• Document field changes and protect project margins through timely reporting

What Success Looks Like:

• Jobs stay on schedule
• Labor stays on budget
• Work passes inspection the first time
• Crews operate professionally and productively
• Communication is clear, proactive, and solutions-focused

What We’re Looking For:

• 5+ years carpentry experience
• 2+ years leading crews
• Strong blueprint and layout skills
• Comfortable using Procore or similar construction software
• Accountable, calm under pressure, and detail-oriented
• Interested in growth and leadership development

What We Offer:

• Consistent project pipeline in SW Montana
• Performance-based compensation with real quarterly upside
• Professional systems and operational clarity
• Clear path to advancement (Senior Foreman / Superintendent track)

If you’re ready to lead with structure, own your results, and build something that lasts, we’d like to talk.

Starting your real estate career should feel exciting, not overwhelming. ReeceNichols offers newly licensed agents a collaborative environment with structured training, ongoing support, modern tools, and a clear path from license to production.

What Sets ReeceNichols Apart:

• Structured Training: New agents begin with a clear training path designed to move them from license to confident producer. This includes an 8 week new agent program, dedicated mentor, and ongoing education focused on real-world transactions.

• Marketing & Tools: Agents are supported with a full marketing and technology ecosystem that removes the need to build systems on their own. This includes CRM, pre-made marketing materials, client communication tools, a personalized agent website and mobile app, and access to market data and reporting to help agents stay organized, visible, and professional from day one.

• Built-In Support: Non-selling brokers, experienced mentors, and in-house legal resources are available to support agents throughout every stage of a transaction. New agents are not left to figure things out on their own and have access to guidance, problem-solving support, and experienced leadership when questions arise.

• Established Brand Presence: ReeceNichols provides the credibility and market presence of a trusted regional brokerage, helping new agents enter the market with confidence and professionalism.

We’ve built an environment where new agents can focus on learning, serving clients, and building relationships, without having to piece together systems on their own. 

About ReeceNichols Real Estate

ReeceNichols Real Estate is a leading regional brokerage serving Kansas and Missouri, with a long-standing reputation for professionalism, collaboration, and market expertise. With multiple office locations and a full-service support structure, ReeceNichols provides agents with training, resources, and leadership designed to support successful, sustainable careers at every stage.

Job Details:

• Job Type: Full-time

• Pay: Commission pay ($60,000 – $100,000+ annually)

• Benefits: Flexible schedule, high-traffic website access

• Schedule: Self-determined schedule

• Supplemental Pay: Commission pay

• Work Location: Kansas City Metro Area (MO & KS), including Lee’s Summit and Overland Park

Equal Opportunity Employer: ReeceNichols is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

Regulatory Notice: Real estate agents are independent contractors. While a license is not required to apply, a state real estate license is required to perform the duties of this position.

Who This Role Is For

• Newly licensed or soon-to-be licensed real estate professionals

• Individuals who value structure, training, and ongoing support

• Agents who want to learn the business in a collaborative office environment

• Professionals comfortable using marketing tools, systems, and technology

• Those committed to professionalism, ethical practices, and building their business

Key Responsibilities

• Work with buyers and sellers throughout the real estate transaction process

• Build and maintain client relationships through consistent communication and follow-up

• Assist with offers, contracts, and transaction steps with guidance from brokers and mentors

• Use brokerage tools, marketing resources, and training to manage daily activities and business development

Compensation details: 6 Yearly Salary

PI6db29be226fe-31181-39908329

Border Patrol Agent (BPA) – in the Federal Security and Public Safety Sector Experienced (GL-9 GS-11)

You love protecting your community and doing your part to keep our nation safe. But maybe you’re looking for a change of scenery?

USBP is hiring immediately for full-time, career positions, where your prior law enforcement officer (LEO) experience may qualify you for higher-graded Border Patrol Agent (BPA) opportunities. Continue making a difference with the nation's premier federal agency charged with securing our borders and protecting our country. 

Whether you gained this experience as part of a military police unit or as a member of a state or local law enforcement organization, you have an opportunity to work with highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission.

Check out the duties and responsibilities section below, along with the qualifications section to see if you are eligible. Now is the time to make your move, along with excellent base pay, location pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives to newly appointed Agents (see details below).

DON’T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW

IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.   

U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates’ first-choice preferences. Relocation may be required.

U.S. Customs and Border Protection (CBP) is hiring immediately for these full-time, career Law Enforcement Officer (LEO) opportunities.

Salary and Benefits:

Salary for newly appointed law enforcement Border Patrol Agents varies from:

Base Salary: GL-9/GS-11, $63,148 - $120,145 per year

Locality Pay: Varies by duty location.

              Overtime Pay: Up to 25%

Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression from GL-9 to GS-11 to GS-12. You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in the lower grade level.

All Border Patrol Agents may select from an array of federal employment benefits that include health and insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan that is similar to traditional and ROTH 401(k) offerings.

*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102) will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location.  Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.

*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.

Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations:

• Big Bend Sector Stations - *Presidio, Van Horn, *Sanderson, Alpine, *Sierra Blanca, Marfa
• Buffalo Sector Stations - Wellesley Island
• Del Rio Sector Stations - Del Rio, Brackettville, *Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde
• El Paso Sector Stations - Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces, *Lordsburg, Santa Teresa, Ysleta
• El Centro Sector Stations - El Centro, Indio, Calexico
• Grand Forks Sector Stations - Pembina
• Havre Sector Stations - Havre, Malta, Plentywood, Scobey, Sweetgrass
• Houlton Sector Stations - Calais, Fort Fairfield, Jackman, Rangeley, Van Buren
• Laredo Sector Stations - Laredo South, Cotulla, *Hebbronville, Laredo West, *Freer, Laredo North, Zapata
• Rio Grande Valley Sector Stations - Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen
• San Diego Sector Stations - Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente
• Spokane Sector Stations - Colville, Curlew, Metaline Falls, Oroville
• Swanton Sector Stations - Beecher Falls, Burke, Champlain, Newport, Richford
• Tucson Sector Stations - *Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox
• Yuma Sector Stations - Blythe, Yuma, Wellton

Duties and Responsibilities:

As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation’s economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.

Typical assignments include:

• Detecting and questioning people suspected of violating immigration and customs laws and inspecting documents and possessions to determine citizenship or violations.
• Preventing and apprehending aliens and smugglers of aliens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations.
• Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband.
• Performing farm checks, building checks, traffic checks, city patrols, and transportation checks.
• Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.

Qualifications:

GL-9: You qualify for the GL-9 grade level if you possess one (1) year of specialized experience, equivalent to at least the next lower grade level, performing duties such as:

• Performing physical searches of detained individuals, their vehicles, and their immediate surroundings for weapons, contraband, currency, and other evidence.
• Apprehending, physically restraining, or working with law enforcement officials to identify or apprehend violators of state, federal, or immigration laws.
• Proficient in the use of firearms, preparing investigative reports, serving court orders (e.g., warrants, subpoenas, etc.), and gathering evidence for criminal cases prosecuted through the court system.

If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GS-11 grade level.

GS-11: You qualify for the GS-11 grade level if you possess one year of specialized experience equivalent to at least the next lower grade level, with the authority granted by the state or government to enforce laws, make arrests, and investigate crimes, performing primary duties in an official law enforcement capacity such as:

• Utilizing intelligence information to track illegal operations, criminal activity, threats to our nation, and/or contraband while serving as a state, federal, or military law enforcement official.
• Leading investigations of fraud, contraband, criminal activity, threats to our nation, and/or illegal operations to determine sources and patterns while serving as a state, federal, or military law enforcement official.
• Apprehending violators of state, federal, or immigration laws by utilizing various forms of complex technology that include surveillance, detection, situation awareness systems, and/or communications equipment.

The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.

There are no education substitutions for the GL-9 or GS-11 grade-level Border Patrol Agent opportunities.

Other Requirements:

Citizenship: You must be a U.S. Citizen to apply for this position.

Residency: You must have had primary U.S. residency (including protectorates as declared under international law) for at least three of the last five years.

Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).

Veterans’ Preference: You may also be eligible for an excepted service Veterans’ Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.

Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement, and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient in the Spanish language at the Academy.

How to Apply:

Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, and then complete the pre-screening questions.

You’ll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government’s official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.

If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.

NOTE: As a subscriber to the CBP Talent Network, you’ll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

Border Patrol Agent (BPA) - Experienced (GL-9 GS-11)

NEW RECRUITMENT AND RETENTION INCENTIVES!

Check out these higher-salaried federal law enforcement opportunities with the U.S. Customs and Border Protection. Your current or prior law enforcement experience may qualify you for this career opportunity with the nation's premier federal agency charged with securing our borders and protecting our country.

You may qualify for these higher-graded Border Patrol Agent (BPA) employment opportunities if you have current or prior law enforcement experience. This experience could have been gained as part of a military police assignment or as a member of a state or local law enforcement organization. Look at the duties and responsibilities section below to see if you are interested in these federal law enforcement opportunities and review the qualifications section below to see if you are qualified.

>DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW

IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.

U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates' first-choice preferences. Relocation may be required.

The U.S. Border Patrol (USBP) offers those interested in a career in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission of protecting America.

If you seek an exciting and rewarding job that provides excellent pay and exceptional federal benefits, now is the time to make your move. U.S. Customs and Border Protection (CBP) is hiring immediately for these full-time, career Law Enforcement Officer (LEO) opportunities.

Salary and Benefits:

Salary for newly appointed law enforcement Border Patrol Agents varies from:

Base Salary: GL-9/GS-11 $63,148 - $120,145 per year

Locality Pay: Varies by duty location.

Overtime Pay: Up to 25%

Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression from GL-9 to GS-11 to GS-12. You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in the lower grade level.

All Border Patrol Agents may select from an array of federal employment benefits that include health and insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan that is similar to traditional and ROTH 401(k) offerings.

*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102 ) will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location. Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.

*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.

Duties and Responsibilities:

As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.

Typical assignments include:

• Detecting and questioning people suspected of violating immigration and customs laws and inspecting documents and possessions to determine citizenship or violations.
• Preventing and apprehending aliens and smugglers of aliens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations.
• Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband.
• Performing farm checks, building checks, traffic checks, city patrols, and transportation checks.
• Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.

Qualifications:

GL-9: You qualify for the GL-9 grade level if you possess one (1) year of specialized experience, equivalent to at least the next lower grade level, performing duties such as:

• Performing physical searches of detained individuals, their vehicles, and their immediate surroundings for weapons, contraband, currency, and other evidence.
• Apprehending, physically restraining, or working with law enforcement officials to identify or apprehend violators of state, federal, or immigration laws.
• Proficient in the use of firearms, preparing investigative reports, serving court orders (e.g., warrants, subpoenas, etc.), and gathering evidence for criminal cases prosecuted through the court system.

If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GS-11 grade level.

GS-11: You qualify for the GS-11 grade level if you possess one year of specialized experience equivalent to at least the next lower grade level, with the authority granted by the state or government to enforce laws, make arrests, and investigate crimes, performing primary duties in an official law enforcement capacity such as:

• Utilizing intelligence information to track illegal operations, criminal activity, threats to our nation, and/or contraband while serving as a state, federal, or military law enforcement official.
• Leading investigations of fraud, contraband, criminal activity, threats to our nation, and/or illegal operations to determine sources and patterns while serving as a state, federal, or military law enforcement official.
• Apprehending violators of state, federal, or immigration laws by utilizing various forms of complex technology that include surveillance, detection, situation awareness systems, and/or communications equipment.

The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.

There are no education substitutions for the GL-9 or GS-11 grade-level Border Patrol Agent opportunities.

Other Requirements:

Citizenship: You must be a U.S. Citizen to apply for this position.

Residency: You must have had primary U.S. residency (including protectorates as declared under international law) for at least three of the last five years.

Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).

Veterans' Preference: You may also be eligible for an excepted service Veterans' Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.

Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement, and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient in the Spanish language at the Academy.

How to Apply:

Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, and then complete the pre-screening questions.

You'll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.

If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.

NOTE: As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.