Proactive Agent Github Jobs in Usa

• 
  
• 401(k)
  
• Bonus based on performance
  
• Competitive salary
  
• Flexible schedule
  
• Paid time off
  
• Training & development
  

• 
  
• Establish customer relationships and follow up with customers, as needed.
  
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  
• Promote successful and long-lasting customer relations.
  

• 
  
• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  
• Experience managing client relationships is preferred
  
• Interest in marketing products and services based on customer needs
  
• Excellent communication skills - written, verbal, and listening
  
• Dedicated to customer service
  
• Able to anticipate customer needs
  
• Able to effectively relate to a customer
  
• Bilingual Spanish preferred.
  

• 
  
• Bonus based on performance
  
• Competitive salary
  
• Dental insurance
  
• Flexible schedule
  
• Health insurance
  
• Opportunity for advancement
  
• Paid time off
  
• Training & development
  
• Vision insurance
  

• 
  
• Provide information about insurance products and services.
  
• Assist customers with policy applications and renewals.
  
• Handle customer inquiries and provide timely responses.
  
• Maintain accurate records of customer interactions.
  

• 
  
• Communication and interpersonal skills.
  
• Detail-oriented and able to multitask.
  
• Experience in customer service or sales preferred.
  
  

Flexible work from home options available.

• 
  
• Paid time off
  
• Training & development
  
• Bonus based on performance
  

• 
  
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
  
• Use a customer-focused, needs-based review process to educate customers about insurance options and identify potential gaps in insurance.
  
• Use exception communication to efficiently meet the needs of customers while promoting the development of our business.
  
• Drive the growth of our office Google reviews.
  
• Use an educational approach when talking to customers about their coverages and potential gaps in insurance.
  

• 
  
• Bilingual Spanish- required
  
• Property and Casualty License
  
• Life and Health License
  
• Dedicated to customer service
  
• Able to effectively relate to a customer, answer their questions, and anticipate their needs
  
• Excellent communication skills to assist customers and coordinate with other agency team members
  
• Proactive problem-solving skills
  

• 
  
• Hourly pay plus commission/bonus
  
• Growth potential/Opportunity for advancement within my office
  
• Paid time off (vacation and personal/sick days)
  
• Valuable career-building experience
  

• 
  
• 401(k) matching
  
• Bonus based on performance
  
• Flexible schedule
  
• Training & development
  

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in West Palm Beach, FL and help customers with their insurance and financial services needs, including:

• 
  
• Auto insurance
  
• Home insurance
  
• Life insurance
  
• Retirement planning
  

• 
  
• Remote insurance sales
  
• Assisting current clients on additional services they need to deepen the relationship
  

• 
  
• Strong organizational skills and attention to detail.
  
• State Farm experience preferred
  
• Previous experience in insurance or a related field preferred.
  
  

This is a remote position.

• 
  
• A typical day will involve a mix of hands-on coding, architectural design, and research.
  
• The engineer will spend a significant portion of their time in Python, building and optimizing agentic AI systems using frameworks like LangChain.
  
• This includes integrating these agents with our backend services and deploying them using CI/CD pipelines into our cloud environment.
  
• They will also be responsible for researching and testing new agentic models and frameworks, monitoring agent behavior in production, and collaborating with data scientists and business stakeholders to refine requirements and ensure the ethical deployment of AI solutions.
  

• 
  
• Python
  
• JavaScript/TypeScript
  
• AI Tools and Libraries (e.g. LangGraph, LangChain, Deep Agents, Claude Skills, etc.)
  
• AI Models (e.g. Claude, OpenAI, etc.)
  
• AI Concepts (e.g. Prompt Engineering, RAG, Agentic AI, etc.)
  
• Distributed SDLC/DevOps (e.g. github, pipelines, VS Code, testing frameworks, etc.)
  
• Platforms (Container Platforms, Cloud Platforms, Document Databases, AWS)
  
• API Design
  

• 
  
• Deep hands-on experience in Python for AI/ML development.
  

• 
  
• Generative AI Development: Proven experience developing Gen AI or AI/ML solutions, from use case conceptualization to production deployment.
  
• Infrastructure & DevOps: Strong understanding of cloud environments (AWS preferred), LLM hosting, CI/CD pipelines, Docker, and Kubernetes.
  
• Agentic AI Concepts: Knowledge of agentic/autonomous systems (e.g., reasoning, planning, tool use).
  

• 
  
• Proficiency in Python development and FastAPI/Flask frameworks, along with SQL.
  
• Familiarity with agentic AI frameworks and concepts such as LangChain, LangGraph, AutoGen, Model Context Protocol (MCP), Chain of Thought prompting, knowledge stores, and embeddings.
  
• Experience developing autonomous agents using cloud-based AI services.
  
• Experience with prompt engineering techniques and model fine-tuning.
  
• Strong understanding of reinforcement learning, planning algorithms, and multi-agent systems.
  
• Experience working across cloud platforms (AWS, Azure, GCP) and deploying AI solutions at scale.
  

• 
  
  • 
    
  • 
    
    Leverage Our Resources:
    
    Benefit from our powerful purchasing capabilities and gain access to valuable leads, time-tested wholesale relationships, and proprietary software. Its all geared towards helping you stand out and acquire valuable properties.
    
    
  • 
    
    Achieve More, Together:
    
    Averaging over 29 transactions annually, our agents are always on the move. Enjoy faster closing times, quicker commission payouts, and increased volume, backed by our proactive in-house marketing team, a robust network of sales agents, and an unparalleled infrastructure.
    
    
  • 
    
    Learn and Grow:
    
    Access a robust library of on-demand and live learning sessions via New Western University. We believe in nurturing talent and fostering your professional growth.
    
    
  • 
    
    Flexible Autonomy:
    
    Work as an independent contractor with the freedom to work your way and define your path to success.
    
    
  
  

• 
  
  • 
    
  • 
    
    Strategic Mindset:
    
    Ability to analyze market data and trends.
    
    
  • 
    
    Negotiation Prowess:
    
    Natural dealmaking and strong negotiation skills.
    
    
  • 
    
    Accountability:
    
    Willingness to take ownership of your work and results.
    
    
  • 
    
    Skilled Communication:
    
    Polished communicator with a knack for interpersonal connections.
    
    
  
  

• 
  
  • 
    
  • 
    
    Licensure
    
    : Requires an
    
    active real estate license
    
    based on your work location.
    
    
  • 
    
    Compensation Plan:
    
    Similar to most licensed real estate agents, this position is an
    
    independent contractor (1099)
    
    role, with 100% commission-based earnings. On average, agents earn
    
    $93,000
    
    in commission, with high-performing agents making over
    
    $160,000
    
    in their first year and well over
    
    $450,000
    
    annually in subsequent years.
    
    
  
  

CENTURY 21 Edge is hiring a Real Estate Agent Recruiter to help us attract, interview, and convert newly licensed real estate agents into affiliated agents of our brokerage.

Let’s be clear: this is not a traditional recruiting role.

This is a sales role wrapped in recruiting. The agents you will speak with are not applying for a typical W-2 job. They are licensed sales professionals choosing between multiple brokerages, and in most cases, every brokerage they interview with will say yes. Your job is to make sure they say yes to us.

We generate a strong flow of leads for this role, typically 50 to 100 newly licensed agent leads per week. From there, you own the process. You will conduct outreach, build interest, get candidates to schedule, interview them yourself, overcome objections, secure signed Independent Contractor Agreements, and hand new agents off to onboarding and coaching.

If you are competitive, persuasive, goal-focused, strong on the phone, and know how to close, keep reading.

About CENTURY 21 Edge

CENTURY 21 Edge is a growth-focused real estate brokerage serving agents across Florida. We are serious about helping agents build real businesses, not just giving them a place to hang their license.

We offer newly licensed agents a compelling opportunity, including a $100,000 income guarantee for qualified participants, a dedicated productivity coach who does not compete with agents for business, and best-in-class technology featuring advanced AI and automations that reduce busywork so agents can focus on relationships, production, and growth.

This is not a brokerage built for mediocrity. We are looking for someone who can sell that story with confidence and conviction.

What You’ll Do

• Follow up with newly licensed real estate agent leads generated by the company
• Proactively contact prospects by phone, text, email, and other approved communication channels
• Generate interest in CENTURY 21 Edge and convert prospects into scheduled interviews
• Conduct recruiting interviews with newly licensed agents
• Ask strong questions to uncover each candidate’s goals, motivations, hesitation points, and objections
• Clearly and persuasively present the value of affiliating with CENTURY 21 Edge
• Overcome objections and guide candidates through the decision-making process
• Create urgency and help candidates make a decision before they join a competing brokerage
• Secure signed Independent Contractor Agreements from agents who choose to join
• Hand newly signed agents off to onboarding and the productivity coach
• Maintain accurate notes, follow-up, pipeline stages, and conversion activity in the CRM
• Use additional outreach strategies to attract candidates beyond company-generated leads when needed
• Continuously improve recruiting messaging, scripts, and conversion strategies

What You’ll Be Selling

CENTURY 21 Edge gives newly licensed agents real reasons to choose us, including:

• A $100,000 income guarantee for newly licensed agents who qualify
• A dedicated productivity coach focused on helping agents succeed
• Coaching and support from someone who does not compete with agents for business
• Best-in-class technology, including advanced AI and automations
• Systems designed to reduce admin work so agents can focus on building relationships and growing their business
• A high-performance environment for agents who want more than just a place to hang their license

What Success Looks Like

Success in this role is measured by results, not just activity. That includes:

• Fast and consistent lead follow-up
• High outreach volume and strong contact rates
• Interviews scheduled and conducted
• Strong conversion from lead to interview to signed ICA
• Effective objection handling
• Strong candidate experience
• Smooth handoff of newly signed agents into onboarding and coaching
• Contribution to long-term brokerage growth through quality recruits

Who This Role Is Really For

This role is for someone who understands that recruiting independent contractors is a sales process. The right person knows how to:

• build rapport quickly
• control a conversation
• ask smart questions
• uncover real objections
• create urgency
• close decisively

This role is best suited for someone with a strong sales background who understands how to influence decisions and win business. Traditional HR-only or passive recruiting backgrounds are unlikely to be a fit.

Preferred Background

• Experience in B2B sales, inside sales, business development, consultative sales, or other closing-focused sales roles strongly preferred
• Experience conducting interviews, presentations, or consultative sales conversations
• Experience managing a pipeline and follow-up process in a CRM
• Experience in real estate, mortgage, title, staffing sales, franchise sales, or membership sales is a plus
• Real estate knowledge is helpful, but proven sales ability matters more than industry background

What We’re Looking For

• Competitive and goal-driven
• Strong closer mentality
• Excellent phone presence and verbal communication skills
• Real estate sales experience preferred
• Skilled at persuasion and objection handling
• Comfortable leading interviews and guiding decisions
• Organized and disciplined with follow-up
• Willing to do what it takes to get strong candidates in and signed
• High accountability and strong sense of urgency
• Comfortable in a metrics-driven role where performance matters

Schedule and Location

This is an on-site role based in our Orlando office.

The typical schedule is Monday through Friday, but we are looking for someone who understands that strong candidates do not always fit neatly into business hours. When needed, the right person is willing to accommodate an evening interview or a Saturday appointment to get the right candidate in, sold, and signed.

Compensation

This role offers a base salary plus performance-based compensation, including:

• A signing bonus for each agent who joins the brokerage
• A percentage of coaching revenue generated from closed deals by agents you recruited
• For an aggressive, proven closer, the total compensation opportunity can easily exceed $100,000.

Why Join CENTURY 21 Edge

This is a high-impact role for someone who wants to directly influence the growth of a respected, ambitious brokerage. If you are energized by sales, persuasion, and closing, and you want your income tied to results, this is an opportunity to build something meaningful while being rewarded for performance.

• 
  
  • 
    
  • 
    
    Accelerated Growth:
    
    Outpace your peers with unparalleled growth in your first year.
    
    
  • 
    
    Exclusive Inventory:
    
    Benefit from inventory selling 31% below new builds post-rehab.
    
    
  • 
    
    Achieve More, Together:
    
    Enjoy faster closing times, quicker commission payouts, and increased volume, backed by our proactive in-house marketing team and an unparalleled infrastructure.
    
    
  • 
    
    Learn and Grow:
    
    Access a robust library of on-demand and live learning sessions via New Western University. We believe in nurturing talent and fostering your professional growth.
    
    
  • 
    
    Flexible Autonomy:
    
    Work as an independent contractor with the freedom to work your way and define your path to success.
    
    
  
  

• 
  
  • 
    
  • 
    
    Grit:
    
    Competitive, resilient and driven with a closer mentality (even if you lack real estate experience).
    
    
  • 
    
    Negotiation Prowess:
    
    Natural dealmaking and strong negotiation skills.
    
    
  • 
    
    Accountability:
    
    Willingness to take ownership of your work and results.
    
    
  • 
    
    Skilled Communication:
    
    Polished communicator with a knack for interpersonal connections.
    
    
  
  

• 
  
  • 
    
  • 
    
    Licensure
    
    : Requires an
    
    active real estate license
    
    based on your work location. If you dont have one yet, dont worry! Well guide you on obtaining yours once we start our conversation.
    
    
  • 
    
    Compensation Plan:
    
    Similar to most licensed real estate agents, this position is an
    
    independent contractor (1099)
    
    role, with 100% commission-based earnings. On average, agents earn
    
    $93,000
    
    in commission, with high-performing agents making over
    
    $160,000
    
    in their first year and well over
    
    $450,000
    
    annually in subsequent years.
    
    
  
  

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

It is all about learning and growing.

Our Licensed Insurance Customer Service role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month.

Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you’ll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position.

For new hires starting in March, April, and May we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment.

We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our San Antonio office at 9800 Fredericksburg Rd, San Antonio, TX 78288. This schedule may require working evenings up to 10:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. We have new training classes starting every month.

As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members’ financial security.

What you'll do:

• Maximize Property & Casualty sales potential by expertly handling member inquiries, identifying cross-selling opportunities, and providing exceptional service through various communication channels.

• Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states.

• Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs.

• Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels.

• Maintain required Property & Casualty (P&C) licenses and state registrations.

• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• High School Diploma or GED equivalent

• Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed

• 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience

• Ability to prioritize and multi-task, including navigating through multiple business applications

What sets you apart:

• US military experience through military service or a military spouse/domestic partner

• Prior experience in a fast-paced contact center environment

Training Schedule: Monday - Friday

8hr shift within the hours of 8:00 AM – 6:00 PM Local Time

USAA provides support to our members 7 days a week. After training, you will be assigned either a 4 day or 5 day work schedule which includes weekends. Work schedules are assigned based on business need to ensure adequate coverage for our members.

Work Schedule:

All work schedules for this role are 40 hours per week and will have both weekday and weekend hours. Work Schedule shifts will depend on business need.

Compensation range: The hiring range for this position is: $46,370 - $48,870.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Injury Adjuster, you will work within defined guidelines and framework, responsible to adjust non-attorney involved soft tissue bodily injury to include confirming coverage, determining liability, investigating, evaluating, negotiating, defending, and settling claims in compliance with state laws and regulations. Accountable for delivering a concierge level of best in class member service through setting appropriate expectations, proactive communications, advice, and compassion.

This hybrid role requires an individual to be in the office 3 days per week. This position will be based out of the following locations: San Antonio, TX; Chesapeake, VA; Colorado Springs, CO; Phoenix, AZ; and Tampa, FL. Relocation assistance is not available for this position.

What you'll do:

• Identifies and handles existing and emerging risks that stem from business activities and the job role.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

• Follows written risk and compliance policies, standards, and procedures for business activities.

• Adjusts non-attorney involved soft tissue bodily injury claims, as well as all auto physical damage associated with those claims.

• Identifies, confirms, and makes coverage decisions on soft tissue claims.

• Investigates loss details, determines legal liability, evaluates, negotiates, and arrives at claim settlement within appropriate authority guidelines.

• Clearly documents thought process, investigation, evaluation, negotiation, and settlement decisions.

• Provides advice and sets expectations into next steps to members.

• Collaborates and supports team members to resolve issues and identify appropriate matters for escalation.

• Partners and/or directs vendors and internal business partners to facilitate timely claims resolution.

• Supports workload surges and/or Catastrophe Operations as needed.

What you have:

• High School Diploma or General Equivalency Diploma.

• 1 year of injury adjusting or auto liability adjusting experience to include highly complex vehicle physical damage, such as multi-vehicle, non-owned vehicles, or total loss claims.

• Working knowledge and understanding of the auto claims contract as well as application of case and state laws and regulations.

• Acquisition and maintenance of insurance adjuster license within 90 days and designated number of attempts.

What sets you apart:

• 2+ years Auto Liability/Casualty adjusting experience to include complex/multi vehicle liability.

• 1 year auto physical damage or total loss experience.

• Ongoing Professional Development with a focus on Insurance.

• Bachelors’ Degree or higher.

• US military experience through military service or a military spouse/domestic partner.

Compensation Range: The salary range for this position is: $57,970 - $103,870.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Most sales jobs promise opportunity. Very few actually develop you into a top performer.

At The Justin Landis Group, we don’t just hand you a phone and hope for the best. We invest heavily in training, coaching, and daily skill development so you can master outbound sales and build real income momentum. From day one, you’ll get scripts, live role play, call reviews, and hands-on coaching; plus AI-powered practice tools so you improve fast and earn faster.

The Outbound Sales Agent (OSA) creates opportunity through proactive outreach, turning forgotten leads into real conversations for our 25-agent team. Leads are provided. Your job is to bring the energy: make the calls, uncover motivation, follow up relentlessly, and set qualified appointments.

This role is ideal for someone who enjoys phone-based sales, stays consistent through rejection, and wants their income tied directly to performance. If you’re competitive, coachable, and self-driven, you’ll thrive here.

We take training seriously because your success is our success. From day one, you’ll go through a structured onboarding that teaches you exactly how we prospect, what to say, and how to convert conversations into real opportunities. You’ll have proven scripts, live role play, AI-powered practice, and daily coaching so you’re never guessing or winging it. If you’re coachable and willing to put in the reps, we’ll give you everything you need to build skill fast, gain confidence, and consistently hit your numbers.

• Primarily weekday hours (approximately 9:00am to 5:00pm)
• Speed-to-lead matters: response time within 5 minutes when a lead engages
• Weekend responsiveness if a lead replies
• Hybrid preferred; remote considered for the right candidate
  

• Base pay plus performance-based compensation
• Bonus opportunities
• Comprehensive benefits package
• Uncapped earning potential for top performers

Position Title: Procurement Agent

Location: Norfolk, Virginia

About Titan America

Titan America LLC (NYSE: TTAM), a TITAN Group Company, is one of the premier producers of cement and building materials in the eastern United States and the North American subsidiary of the TITAN Group. With a history spanning over 100 years, Titan America has consistently delivered innovation, operational excellence, and sustainable solutions. Our comprehensive portfolio—including cement, aggregates, fly ash, ready-mix concrete, and specialty admixtures—serves diverse customer needs across commercial, industrial, and infrastructure markets.

Position Summary

The Procurement Agent for the Mid‑Atlantic Business Unit provides day‑to‑day purchasing support to cement, aggregates, ready-mix, and terminal operations across the region. This role focuses on accurate and timely processing of purchase orders, order tracking, invoice resolution, vendor coordination, and ERP data management. The Procurement Agent works closely with plant maintenance, operations, accounts payable, and regional leadership to ensure materials and services are available when needed and that the procure‑to‑pay process runs smoothly.

Key Responsibilities

Purchase Order Execution & Requisition Support

• Review and process purchase requisitions from Mid‑Atlantic plant and terminal teams.
• Create and issue accurate purchase orders in the ERP system with correct pricing, cost centers, and descriptions.
• Manage daily PO updates, including order changes, cancellations, and rush requests.
• Ensure all purchasing activity complies with regional policies and approval workflows.

Order Tracking & Operational Coordination

• Monitor open orders across multiple Mid‑Atlantic sites and proactively follow up on delivery status.
• Work with vendors to confirm ship dates, backorders, lead times, and transportation details.
• Support maintenance teams by tracking critical parts and expediting urgent orders to prevent equipment downtime.
• Communicate order delays or issues to plant leadership and help identify alternatives when needed.

Invoice & Payment Resolution

• Review invoices for discrepancies related to pricing, quantity, and receiving documentation.
• Partner with Accounts Payable to resolve blocked invoices and ensure accurate, timely payment to suppliers.
• Work with vendors to obtain missing documents, corrected invoices, and proof of delivery.

Vendor Interaction & Support

• Serve as the primary day‑to‑day contact for vendor questions related to orders, invoicing, and routine inquiries.
• Request order confirmations, updated quotes, and pricing adjustments.
• Ensure suppliers follow Mid‑Atlantic BU requirements for safety documentation, service expectations, and delivery procedures.

Material, Inventory & Maintenance Support

• Assist plant personnel with MRO item lookups, availability checks, and reorder support.
• Coordinate closely with maintenance and reliability teams to ensure essential materials are on hand.
• Support inventory accuracy by aligning POs, receipts, and item numbers.

ERP Accuracy & Reporting

• Maintain accurate and timely updates to PO statuses, receipts, and invoice information.
• Identify data inconsistencies and support cleanup of item catalogs or vendor records.
• Generate and distribute routine procurement reports for the Mid‑Atlantic BU (e.g., open PO reports, late orders, invoice blocks).

Compliance & Process Integrity

• Follow purchasing procedures and audit requirements specific to the Mid‑Atlantic region.
• Help identify process improvements to increase efficiency and reduce administrative delays.
• Support rollout of new procurement tools, system upgrades, or standardized workflows.

Qualifications

Required

• High school diploma or equivalent; associate or bachelor’s degree preferred.
• 1–3 years of procurement, purchasing, accounts payable, or supply chain coordination experience.
• Strong understanding of PO creation, invoice matching, and the procure‑to‑pay process.
• Experience using ERP systems (SAP, Oracle, JD Edwards, or similar).
• Strong attention to detail, accuracy, and follow‑through.
• Ability to support multiple sites and manage a high volume of daily transactions.

Preferred

• Experience working in a manufacturing, industrial, construction materials, or cement/concrete environment.
• MRO purchasing exposure, especially involving mechanical, electrical, or heavy equipment components.
• Familiarity with plant, terminal, or maintenance operations in a regional setting.

Core Competencies

• Detail Orientation & Accuracy
• Customer Service (Internal & External)
• Problem‑Solving & Analytical Thinking
• Communication & Partnership
• Time Management & Prioritization
• Reliability & Ownership

Work Environment

This role supports multiple Mid‑Atlantic business unit operations and involves daily coordination with maintenance leaders, operations managers, engineering, accounts payable, and regional vendors. Occasional site travel may be required for training, inventory support, or meetings.

Why Join Titan America?

• Competitive base salary, performance-based incentives, and full relocation benefits to Norfolk, Virginia.
• Opportunity to shape an enterprise-wide rewards strategy during a period of high growth and transformation.
• High business visibility with direct partnership to C-suite leadership.
• Mission-driven culture focused on sustainability, innovation, and people development.

Proficient in all Baggage Service related functionality

In depth knowledge of WorldTracer (W/T) to include creating, amending, and closing AHL, DPR, OHD files

Performs daily proactive/reactive communication with passengers

Clear expedited and left behind baggage through US Customs and sets up local and FedEx deliveries

Maintain inventory of OHD baggage

Register lost and found items in W/T, maintain documentation and follow-up with passengers

Sweep the bagroom and the departure pier daily to action the left behind or late receive interline baggage

Send W/T forwarding messages for all bags that are being expedited from the port

Respond timely to emails, telexes, and phone calls

Basic Math

Long periods of standing

Lifting, pushing, pulling, and carrying up to 70 lbs

Constant interaction with passengers and management

Constant telephone and computer usage

Seeking a passionate Patent Agent to join our reputable, well-know, and growing client, as they look to expand their IP group. MUST have a chemistry background and registered with the USPTO!

This role will be working heavily with the Partners and Clients, it is an interesting variety of work and hoping someone can take ownership of the department and grow out the IP team they have even more

.
Responsibilities includ

• e:Proactively work with the research and clinical teams to identify inventions and to draft invention disclosure
• s.Manage the patent portfoli
• osapplication
• s.Lead and implement patent prosecution strateg
• y.Conduct prior searches for patentability and freedom to operate analyses related to the Company’s produ
• ctConducts competitive intelligence and landscape assessment
• s.Reviews and analyzes third-party patent filings and technical literatur
• e.Participate in IP due diligence activities for in-licensing or acquisition project
• s.Evaluate third party patents in fields related to Company’s pipeline produc

ts
Requiremen

• ts:Ph.D in Chemistry or Polymers or Material Science (adhesives, multilayer laminates, aerogels, etc.) or a related field requir
• ed.Superb technical, written and verbal communication skills in Engli
• sh.Ability to write well as evidenced by past patent applications and USPTO respons
• es.USPTO Registration Number is strongly preferr

• Customer Interactions:
  
  • Manage inquiries in areas such as Member Services, Medicare, and Billing , assisting Spanish- and English-speaking customers.
  • Represent our client professionally by addressing and documenting all incoming queries, including complex calls related to specialized product lines.

• Quality Service:
  
  • Uphold the organization's philosophy of extraordinary customer relations.
  • Proactively engage with Health Plan, medical group, and facility personnel to gather relevant information for resolving member inquiries.

• Problem Resolution:
  
  • Analyze and evaluate customer issues to initiate and coordinate service recovery measures.
  • Document all member interactions meticulously following established procedures.

• Healthcare Knowledge
  
  • Demonstrate familiarity with health insurance terminology (copays, deductibles, claims, authorizations, etc.).
  • Understand Medicare/Medicaid plans and regulations, and explain plan benefits, provider networks, and coverage policies.

• Operational Excellence
  
  • Leverage a thorough understanding of company policies and processes to meet customer needs effectively.
  • Contribute to departmental goals and objectives while maintaining proficiency through ongoing training and use of required tools.

• Performance Metrics:
  
  • Monitor and achieve Contact Center KPIs, including call handling, first call resolution, and member retention.

• Compliance and Ethics:
  
  • Consistently uphold company compliance standards and Code of Conduct, ensuring privacy and confidentiality of member information.
  • Adhere to HIPAA regulations to protect personal health information (PHI) and maintain data security.

• Tools and Systems:
  
  • Use multiple systems/screens while assisting callers effectively
  • Navigate CRM, EMR/EHR, and ticketing platforms effectively

• Experience:
  
  
  • Fluency in both Spanish and English (spoken and written) is required.
  • Minimum of two (2) years of customer service or healthcare member-interaction experience.
  • Previous call center experience and/or prior experience in the health insurance industry (preferred).

• Education:
  
  • High School Diploma or GED required.

• Skills:
  
  • Outstanding written and verbal communication skills.
  • Proven analytical and problem-solving abilities.
  • Ability to respond concisely and clearly to customer queries.
  • Strong critical thinking and problem-solving skills.
  • Typing speed of at least 35 WPM with a 5% or lower error rate.

• To thrive in this remote role, you'll need:

• Private Workspace: A dedicated, quiet workspace with a door that closes, free from ambient noise.

• Ergonomics: A comfortable desk and chair setup that allows for the proper installation of necessary equipment.

• Reliable Internet Connection: Stable, high-speed internet with a minimum bandwidth of 20 Mbps downstream and 20 Mbps upstream.

• Quiet, Distraction-Free Workspace: A dedicated, quiet area where you can focus on delivering excellent customer service without interruptions.

• Tech-Savvy: Comfort with technology and ability to learn new systems quickly.

• Self-motivation & Independence: Ability to stay productive and manage your time effectively in a remote environment.

• Communication Skills: Strong verbal and written communication skills, especially in a virtual setting.

• Adaptability: Ability to adapt to changing technologies and procedures while working remotely.

• Competitive Pay: Enjoy a competitive hourly rate with opportunities for performance-based increases.
• Comprehensive Benefits: Full health insurance coverage, including medical, dental, and vision plans.
• Work Environment: A supportive, engaging, and inclusive work environment with opportunities to grow and develop your skills.
• Career Growth: Abundant advancement opportunities within the organization.
• Inclusive Workplace: We are an Equal Opportunity Employer, welcoming individuals with disabilities and veterans.
• Unique Perks:
  
  • Cell Phone Benefits: $25/month per line for unlimited phone, text, and data (restrictions may apply).
  • Referral for Life Program™: Earn residual bonuses for referring employees who join the team and remain with the company.