Pro Tech Security Services Inc Jobs in Usa

Job Summary:

Position will primarily support the program administrators by preparing, facilitating, recording, and compiling meeting minutes for the HUD Capacity Building Grant Coalition.

Additional duties may include assisting with scheduling, follow-up communications, and organizing related documentation.

Ability to work independently and manage time effectively, prior experience supporting public health or government programs is a plus.

We are looking for someone with strong Project Management skills.

Essential Functions

• Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.
• Monitors, evaluates, collects and analyzes program data. Provides technical assistance and recommends course of action.
• Prepares interpretative reports of program goals and objectives, provision of services and programs/services ability to meet standards and regulations.
• Participates in developing policies, regulations, forms, proposal requests, implementing new procedures, monitors, develops, reviews, updates, negotiates contracts, and/or prepares grant applications.
• Analyzes problems, applies policy to problem situations, responds to requests for information and questions regarding services.
• Assists as consultant, coordinator/liaison for special programs and/or projects.
• Assesses impact of proposed rules on current operations financially and programmatically.
• May supervise professional staff engaged in monitoring functions, special projects and/or clerical staff performing record keeping functions.

JOB REQUIREMENTS

Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

1 . Three years' experience in health or human services work such as applying theories, principles, laws and practices of health or human services programs and services that assist with and improve life for individuals, families, or communities such as financial support, employment, unemployment, housing, health care, disease preventlon, substance abuse, child protective services.

2. Six months experience in health or human services program administration such as overseeing and directing the development, implementation and evaluation of health or human services programs and services; planning and establishing short- and long-range program goals and objectives. Providing advice to other agency organizational units through consultation.

3. Six months experience in developing policies or procedures.

4. Six months experience in interpreting laws, rules, regulations, standards, policies, and procedures.

5. Six months experience in narrative report writing.

Client Service Representative

Location: Novato, CA (Onsite)

Employment Type: Direct Hire

Industry: Financial Services

About the Company

Our client is a well‐established financial services firm dedicated to providing personalized financial planning and investment strategies built on trust, integrity, and long‐term relationships. Their team supports high‐net‐worth individuals and families with a comprehensive, fiduciary approach to wealth management and client service. The firm prides itself on professionalism, confidentiality, and delivering an exceptional client experience.

Position Overview

The Client Service Representative is a key member of the client experience team and serves as the primary point of contact for clients. This role supports advisors and operations by managing client communications, account administration, and service requests while maintaining the highest standards of accuracy, confidentiality, and professionalism.

The ideal candidate is detail‐oriented, service‐driven, and thrives in a fast‐paced, highly regulated financial services environment.

Key Responsibilities

• Serve as the first point of contact for clients via phone, email, and in person, delivering professional and responsive service
• Manage and maintain client accounts using Redtail CRM and LPL ClientWorks, ensuring accuracy and completeness of records
• Assist with client onboarding, account updates, and service requests
• Coordinate electronic document processing, including e‐signatures and compliance documentation
• Support advisors and operations with scheduling, Zoom meetings, and client follow‐ups
• Collaborate with internal team members to update and process client account changes
• Handle client inquiries and concerns with professionalism, initiative, and discretion
• Maintain strict confidentiality and adhere to compliance requirements, including fingerprinting, attestations, and training participation

Qualifications & Skills

• Previous experience in client service, administrative support, or account management
• Experience in wealth management, financial services, or private client environments strongly preferred
• Proficiency with CRM systems; Redtail CRM experience highly desirable
• Strong organizational and time‐management skills with the ability to prioritize effectively
• Excellent verbal and written communication skills with a strong customer‐service mindset
• High level of professionalism, discretion, and attention to detail
• Ability to work independently while collaborating in a team‐oriented office environment
• Familiarity with financial industry compliance standards is a plus

What you will do

In this role you will be the Complex Security Service Manager for our team of 11 members. Responsible for Service customer account leadership, including Labor and Material growth and execution of the Service business, for the team’s customer base. Drives profitability and productivity of the team. Manages customer relationship development and satisfaction. Responsible for employee development and retention and for safety program compliance.

• How you will do it
• Sets and monitors goals for customer account gross margin delivery and profitability, including Planned Services Agreements and Labor & Materials (L&M) work. Drives L&M growth through Technicians and Team Leads. Leads the execution efforts of assigned Service business to include warranty-related customer issues.
• Responsible for procuring and mainlining fleet and tools inventory.
• Ensures consistency of delivery systems through supervision and audits of Technicians, Customer Service Agent and others who are part of the service delivery process.
• Reviews and approves all L&M quotations.
• Responsible for budgeting, forecasting, accounts payables/receivables.
• Responsible for maintaining appropriate staffing levels to accommodate existing and new business needs, hiring, training and transitioning new employees as well as the day-to-day performance of the service team, conducts formal performance reviews, and all related issues.
• Responsible for safety performance and program compliance.

What we look for

Required

• Technical school training or equivalent experience in the Security or building controls industry.
• Three or more years of management experience in a similar service deliverable environment.
• Strong ability to prioritize work activities for the team, scheduling, and lead a diverse team.
• Strong interpersonal, customer service, negotiating skills.
• Demonstrated competence in writing and verbal communication skills.
• Basic financial accounting experience.
• Demonstrated proficiency in MS office products and basic Windows environment.

Preferred

• Diploma in Electronic or Mechanical Systems.
• Two years prior experience in the Security or building controls industry.
• Five plus years in a service management role directing a similar service deliverable team.

HIRING SALARY RANGE: $91,200-137k (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical

profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers.

For details, please visit the About Us tab on the Johnson Controls Careers site at

Your Impact

The Sales Enablement consultant supports the success of Lowe’s Pro B2B Sales organization by developing and executing enablement programs, communications, and operational initiatives that improve sales effectiveness.

This role acts as a key liaison between sales leadership, communications, operations, and training teams to ensure the Pro sales organization has the tools, messaging, and resources needed to drive performance. The role partners closely with senior leadership to manage initiatives, implement new processes, and deliver enablement programs that support field sales teams.

This position offers high visibility across the organization and serves as a critical partner in helping the Pro sales organization scale and evolve.

What You Will Do

Sales Enablement & Training

• Develop and implement training resources that support the onboarding and development of Pro Outside Sales Associates
• Create scalable training materials including short-form videos, presentations, and enablement documentation
• Partner with Lowe’s University and internal training teams to build structured enablement content
• Identify skill gaps within the sales organization and recommend targeted training solutions

Program & Project Management

• Lead cross-functional initiatives that support the Pro sales organization, ensuring projects are delivered on time and effectively adopted by the field
• Partner with internal stakeholders across Sales Leadership, Operations, Marketing, Communications, and Merchandising to support program implementation
• Manage project timelines, communications, and rollout plans for new sales initiatives

Sales Communications & Executive Support

• Own and manage internal communications including newsletters, sales updates, and organizational messaging
• Partner with the corporate communications team to deliver consistent messaging to field sales teams
• Support executive leadership by gathering feedback, coordinating updates, and ensuring alignment on sales initiatives

Sales Program Support & Optimization

• Monitor program adoption and effectiveness using data and feedback from the field
• Leverage tools such as Salesforce and Excel to track performance and identify opportunities for improvement
• Develop reporting and insights that help leadership optimize sales enablement programs

Minimum Qualifications

• Bachelor’s degree in Business, Communications, Marketing, or a related field (or equivalent experience)
• 5+ years of experience in sales enablement, sales operations, program management, or a related field
• Strong project management skills with experience managing cross-functional initiatives
• Excellent communication and presentation skills
• Experience working with senior stakeholders and leadership teams
• Advanced proficiency in Microsoft Excel and PowerPoint

Preferred Qualifications

• Experience supporting B2B sales organizations
• Experience in retail or distribution environments
• Familiarity with Salesforce or CRM systems
• Experience creating training programs, enablement content, or sales communications

Why This Role Is Unique

• High visibility across the organization
• Direct exposure to executive leadership
• Opportunity to influence how the Pro sales organization operates and scales
• Strong pathway for growth within Lowe’s

Wireless Sales Pro

General Information

Company: PRE-US

Location: SAFFORD, Arizona, 85546

Ref #: 19591

Pay Rate: $ 15.15

Experience/skills and/or location may influence position wage rate

Range Minimum: $ 15.00

Range Maximum: $ 20.00

Function: Brand Advocacy & Sales

Employment Duration: Part-time

Description and Requirements

Premium operates wireless locations in over 1,300 Wireless Retail outlets via Walmart Supercenter, with a dedicated sales team of over 3,200 brand representatives. As one of Premium's Wireless Sales Professionals, your retail efforts will sincerely connect shoppers with wireless products and solutions they want and need. Sales Pros are the go-to wireless experts for our shoppers, closing sales through hustle, creativity, and problem-solving. We're hiring now!

What's in it for you?

+ Competitive hourly base rate with unlimited earnings potential.

+ Top 25% of sales professionals earn upwards of $20+ per hour (starting hourly rate + resulting commissions).

+ Freedom to use your authentic selling style.

+ Exciting opportunities for career advancement.

+ A culture of excellence and a team invested in coaching.

+ Health benefit plans include no-copay telemedicine, regardless of hours worked.

What will you do?

+ Meet and exceed sales goals by executing new phone sales, upgrades, and accessory bundling.

+ Proactively start conversations with Walmart customers.

+ Explain wireless solutions to buyers in simple, easy-to-understand terms.

+ Recommend personalised product baskets to buyers.

+ Teach shoppers how to enjoy new products through successful setup and activation.

+ Keep wireless planogram displays fully stocked and in flawless condition.

How will you succeed?

+ Motivating, coaching and leading your team members to complete the tasks at hand. Displaying a high-energy personality and natural ability to start conversations with shoppers.

+ Demonstrating resilience and resourcefulness in intercepting customers in a high-traffic environment.

+ Staying hungry to excel in an upcapped commission sales role.

+ Living up to Premium's name by providing fantastic service while displaying integrity.

+ Being able to stand/move around for 8-10-hour shifts.

+ Maintaining flexibility to work during peak times, including weekends, evenings, and most holidays.

What experience should you have?

+ Prior sales experience or existing knowledge of the wireless category is not mandatory, but you must be driven to learn.

So, are you Premium's next Wireless Sales Pro?

#WeArePremium

Equal Opportunity Employer (Disabled, Veteran) | Under applicable requirements, such as the San Francisco FCO and the Los Angeles FCHIO, we consider for employment qualified applicants with arrest and conviction records or criminal histories | E-Verify Employer

*Acosta Group, in good faith, believes that any posted range of compensation is the accurate range for this role at the time of this posting. Acosta Group may ultimately pay more or less than the posted range depending on candidate qualifications and locations. This range may be modified in the future.

This role has a minimum base pay from $15.00 per hour with higher starting pay available based on experience.

Floor & Decor strives to be the one-stop destination for our professional clients (PRO customer) in the hard surface flooring contractor space. This position is focused on building relationships with our PRO customers and in turn earning their trust, while helping grow their business. This position reports to the PRO Services Manager and supports the execution of Floor and Decor's PRO priorities.

Primary responsibilities include understanding trends in the PRO Market, collaboration with the Installation Materials and Design Services departments in order to build the sales organization and serve our PRO customers.

• High School diploma or equivalent. Associate Degree or higher is a plus.
• 1 year in retail or wholesale contractor sales, service, supply and/or professional installation.
• Strong written and verbal communication skills.
• Experience with Salesforce / CRM software is a plus.
• Bilingual in Spanish or the most dominant language in the Store trade-area is a plus.

Execute the PRO Services Blueprint to the highest levels to create a world class experience for our PRO Customers.

• Support the PRO desk in-store: phone calls, manage orders, order follow-up, customer support and escalations.
• Collaborate with the Store Team to identify PROs in our Store.
• Maintain extensive knowledge about Floor & Decor products.
• Train and support the Store Team on how to use our selling process.
• Understand our PRO business to educate our PRO customers and expand their participation.
• Offer and assist PROs to sign up for the PRO Premier Rewards Program, download and demonstrate the benefits of the PRO APP.
• Promote PRO Credit Solutions such as Commercial Business Account or PRO Premier Credit Card.
• Coordinate and assist with PRO Customers in-store activities.
• Collaborate in all store initiatives.
• Demonstrate ability to make effective program and benefit presentations.
• Must possess excellent customer service skills and be results oriented.
• Strong interpersonal skills to interact effectively at all levels and across diverse cultures.
• Ability to multi-task, meet deadlines, and work in a fast-paced environment.
• On occasion, in an effort to develop, travel to customer and PRO job sites with the Pro Services Manager to present F&D's benefits and capabilities.
• Perform additional functions, duties and specific tasks of a similar nature and scope as necessary to achieve assigned business objectives.

This position is hourly, knowing it may include hours which could exceed eight hours in a day.

• May require travel up to 20%.
• While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.
• Medium Work Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.

Monday - Friday 7:00 AM - 8:00 PM

Saturday 8:00 AM - 7:00 PM

Sunday 10:00 AM - 6:00 PM

Monday - Friday 7:00 AM - 7:00 PM

Saturday 8:00 AM - 7:00 PM

Sunday 10:00 AM - 6:00 PM

• Bonus opportunities at every level
• Career advancement opportunities
• Relocation opportunities across the country
• 401k with discretionary company match
• Employee Stock Purchase Plan
• Referral Bonus Program
• A personal holiday and Volunteer Time Off program
• Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

LOCATION

Las Cruces, NM

POSITION OVERVIEW

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

Are you a friendly, reliable, and customer-focused individual looking to make a difference? Join our team as a Customer Service Representative, where you'll play a key role in delivering smooth, satisfying experiences for our clients.

In this role, you'll handle customer inquiries, resolve issues efficiently, and represent some of the most respected brands with professionalism and care.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

POSITION RESPONSIBILITIES

Key Responsibilities:

• Handle inbound calls, emails, or chats from customers.
• Provide accurate information about products, services, and billing.
• Resolve customer complaints and escalate when necessary.
• Maintain detailed records of customer interactions.
• Follow company procedures and compliance guidelines.
• Meet performance goals related to quality, efficiency, and customer satisfaction.
• Participate in training and coaching to improve service delivery.

CANDIDATE QUALIFICATIONS

Wonder if you are a good fit for this position?

All positive, and driven applicants are encouraged to apply. The ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

• Must be 18 years or older
• High school diploma or equivalent
• 1+ years of customer service experience, preferably in a contact center.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Familiarity with CRM systems and call center tools.
• Fluent in English and Spanish

ABOUT MCI (PARENT COMPANY)

MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.

In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.

Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

POSITION OVERVIEW

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

Are you a friendly, reliable, and customer-focused individual looking to make a difference? Join our team as a Customer Service Representative, where you'll play a key role in delivering smooth, satisfying experiences for our clients.

In this role, you'll handle customer inquiries, resolve issues efficiently, and represent some of the most respected brands with professionalism and care.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

POSITION RESPONSIBILITIES

Key Responsibilities:

• Handle inbound calls, emails, or chats from customers.
• Provide accurate information about products, services, and billing.
• Resolve customer complaints and escalate when necessary.
• Maintain detailed records of customer interactions.
• Follow company procedures and compliance guidelines.
• Meet performance goals related to quality, efficiency, and customer satisfaction.
• Participate in training and coaching to improve service delivery.

CANDIDATE QUALIFICATIONS

Wonder if you are a good fit for this position?

All positive, and driven applicants are encouraged to apply. The ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

• Must be 18 years or older
• High school diploma or equivalent
• 1+ years of customer service experience, preferably in a contact center.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Familiarity with CRM systems and call center tools.
• Fluent in English and Spanish

CONDITIONS OF EMPLOYMENT

All MCI Locations

• Must be authorized to work in the country where the job is based.

Subject to the program and location of the position

• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada)

COMPENSATION DETAILS

Want an employer that values your contribution?

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect from MCI:

We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:

• Paid Time Off: Earn PTO and paid holidays to take the time you need.
• Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
• Health Benefits: Full-time