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Quality & Compliance Manager
Salary not disclosed
Job Description
Job Description
Pay Range: $65,000-85,000 annually (DOE)
Benefits Eligible: Yes
Status: Salaried/Exempt
Hours: Full Time/40 hours per week
Schedule: Monday - Friday 8:00 am to 5:00 pm (with occasional evenings or weekends)
Location: Evans Office - In Person
Travel: Northern Colorado locations
Position Summary
The Quality & Compliance Manager provides organization-wide leadership for quality assurance, performance improvement, and compliance across Care Management, Addiction Response, and related programs. The Quality & Compliance Manager plays a critical role in supporting North Colorado Health Alliance's mission by ensuring programs operate with integrity, accountability, and continuous improvement—strengthening organizational readiness, reducing risk, and improving outcomes across northeastern Colorado. Reporting directly to the Deputy Executive Officer, this role ensures that programs operate in alignment with regulatory requirements, funder expectations, internal policies, and
best practices while driving continuous improvement in quality, outcomes, and accountability.
This position serves as a core governance and risk-management function, translating requirements into operational practice, monitoring performance and compliance, and supporting leadership with data-informed insights and corrective action strategies. This role serves as the organization's central point of accountability for program quality, performance measurement, reporting compliance, and contractual adherence, ensuring expectations are clearly understood and consistently operationalized across departments. This position partners closely with program and executive leadership to sustain high-quality, compliant, and person-centered services. The Quality & Compliance Manager directly supervises the Performance Improvement Coordinator and may supervise others as assigned.
Knowledge, Skills & Abilities
- Strong knowledge of quality assurance, compliance, and performance improvement in healthcare or human
services
- Ability to interpret regulatory, contractual, and funder requirements and operationalize them across
programs
- Excellent analytical, organizational, and problem-solving skills
- Strong written and verbal communication skills
- Cultural competence and commitment to equity and person-centered practice
- Ability to manage competing priorities and lead through complexity and adaptation
- Experience with electronic medical record systems (e.g., Athena One, EPIC, Banner, Essette)
Core Competencies
- Systems thinking and population health strategy knowledge
- Facilitation, convening, and collaborative leadership
- Policy analysis and systems improvement
- Data-informed decision-making
- Strategic communication and narrative development
- Adaptive leadership and change management
Education, Qualifications & Experience
Required:
* Bachelor's degree in public health, healthcare administration, social work, or a related field (or equivalent experience)
* 5+ years of experience in quality improvement, compliance, care management, behavioral health, or related settings
* Experience supervising managers and leading multidisciplinary teams
* Demonstrated experience with audits, policy development, and performance monitoring
* 7+ years of progressive experience in population health, health systems, public health, or cross-sector initiatives
* Demonstrated experience leveraging health assessments and data to inform strategy and systems change
* Proven ability to convene and lead cross-sector working groups or collaboratives
* Strong understanding of health equity, social determinants of health, and community-based system
Preferred:
- Master's degree in public health, public administration, social work, health policy, or a related field (or
equivalent experience)
- Experience working in Medicaid-funded, care coordination, or grant-funded programs
- Familiarity with continuous quality improvement methodologies (PDSA, Lean, etc.)
- Experience working within or alongside Medicaid, public health agencies, or regional health alliances
- Familiarity with policy development, advocacy, or regulatory environments affecting population health
- Experience integrating communications, development, or public-facing strategies into programmatic work
- Background in rural, frontier, or safety-net health systems
- Experience serving as a backbone or neutral convener for regional initiatives
Working Environment Physical Activities
- Annual Influenza vaccination is required
- Frequent contact with the public by phone and in person.
- Occasionally lift and/or move up to 25lbs with or without accommodation.
- May require engagement via zoom or other digital technology.
- May include hours beyond the normal 40-hour work week
- Occasional evenings or weekend hours may be required.
- Must be able to travel between agency and partner organization locations.
- Noise level at work environment is usually moderate.
- Reasonable accommodations will be made to ensure individuals with disabilities are able to perform the
essential functions.
Job Responsibilities
Quality Management & Continuous Improvement
- Establish and maintain quality frameworks, dashboards, and key performance indicators
- Ensure programs have clearly defined performance measures, outcome targets, and reporting
requirements, and that these are consistently monitored across departments
- Track progress toward programmatic outcomes and deliverables, identifying risks to performance or
compliance early and escalating concerns as needed
- Engage directly and indirectly in existing workflows to assess quality, fidelity, and effectiveness, and
recommend revisions to improve outcomes and consistency
- Lead organization-wide quality assurance and performance improvement efforts across programs
- Lead or support the development, implementation, and monitoring of Performance Improvement Plans
(PIPs) for programs, teams, or workflows that are not meeting performance, quality, or compliance
expectations.
- Analyze performance data to identify trends, gaps, risks, and improvement opportunities
- Partner with program leadership to design, implement, and monitor corrective and preventive action plans
Compliance Oversight & Audit Readiness
- Oversee internal compliance monitoring, including chart audits, case reviews, and workflow adherence
- Ensure readiness for external audits, site reviews, and funder monitoring activities
- Track, document, and follow up on compliance findings and corrective actions
- Monitor grant deliverables, contractual obligations, and reporting requirements to ensure compliance
Contract & Grant Oversight
- Maintain centralized oversight of current contracts, grants, and funding agreements, ensuring proper filing,
version control, and accessibility in partnership with the Finance Team.
- Ensure organizational understanding of contractual requirements across departments, including:
o Scope of work and deliverables
o Performance measures and reporting expectations
o Invoicing requirements and timelines
o Contract terms, renewal dates, and close-out requirements
o Partner with finance, program, and leadership teams to monitor compliance with contractual
obligations and identify risks to funding or performance
o Support corrective action planning when contractual or performance requirements are at risk of not being met
Policy, Procedure & Governance Alignment
- Lead the review, development, and maintenance of policies and procedures
- Ensure policies align with regulatory requirements, funder expectations, and operational practice
- Maintain documentation standards, version control, and approval workflows
- Support leadership and staff understanding and consistent implementation of policies
Program Workflow & Risk Management
- Provide oversight of program workflows to ensure alignment with quality, compliance, & operational
standards through direct engagement with program teams and indirect review of workflows,
documentation, and outputs.
- Identify workflow-related risks and inefficiencies and recommend system-level improvements
- Partner with program leadership to standardize workflows and reduce variation
- Support integration of quality and compliance expectations into daily operations
Data, Reporting & Performance Accountability
- Collaborate with data and evaluation partners to translate quality and compliance data into actionable
insights
- Maintain oversight of internal and external reporting calendars, ensuring reporting deadlines, submission
requirements, and performance measures are clearly tracked and met
- Support program teams with report preparation and submission, including data validation, quality checks,
interpretation of findings, and alignment with funder or regulatory expectations
- Review reports prior to submission to ensure accuracy, completeness, and consistency with performance
data and contractual requirements
- Partner with leadership to assess reported outcomes and translate findings into quality improvement
actions
- Prepare regular summaries and briefings for the Deputy Executive Officer and Executive Leadership
- Support internal and external reporting related to quality, compliance, and performance
Leadership & Staff Supervision
- Provide direct supervision, coaching, and performance management for the Performance Improvement
Coordinator
- Set clear priorities, expectations, and development goals for quality staff
- Foster a culture of accountability, learning, and continuous improvement
Other Duties as Assigned
- Support of the mission and vision of NCHA
- Provide input into development of policies and procedures
- Compliance with NCHA programs
- Meeting and training attendance
- Participation in ongoing performance improvement activities
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
The North Colorado Health Alliance was incorporated as a 501(c)(3) non-profit organization in 2002. The Alliance, based in the town of Evans in Colorado's Weld County, with additional office locations in Loveland, CO & Sterling, CO, is a creative and strategic collaboration of partner organizations that are dedicated to cultivating the health of the communities they serve.
At the Alliance, we recognize that health does not begin or end with medical, dental, and behavioral health services. Health also depends on features of the built environment and on a variety of social determinants that make it harder for many to resist the chronic illnesses of our times. Thinking globally, the Alliance acts locally and creatively to convene, integrate, and support community partners in our common effort to make northeastern Colorado the healthiest region in the healthiest state Company Description
The North Colorado Health Alliance convenes partners and co-workers in education, community service, health care, business, faith-based organizations, and government. The Alliance's mission is to see Northern Colorado become the healthiest region in the healthiest state by developing and supporting a healthy population with 100% access to quality service and care at a sustainable cost.
Company Description
The North Colorado Health Alliance convenes partners and co-workers in education, community service, health care, business, faith-based organizations, and government. The Alliance's mission is to see Northern Colorado become the healthiest region in the healthiest state by developing and supporting a healthy population with 100% access to quality service and care at a sustainable cost.
Job Description
Pay Range: $65,000-85,000 annually (DOE)
Benefits Eligible: Yes
Status: Salaried/Exempt
Hours: Full Time/40 hours per week
Schedule: Monday - Friday 8:00 am to 5:00 pm (with occasional evenings or weekends)
Location: Evans Office - In Person
Travel: Northern Colorado locations
Position Summary
The Quality & Compliance Manager provides organization-wide leadership for quality assurance, performance improvement, and compliance across Care Management, Addiction Response, and related programs. The Quality & Compliance Manager plays a critical role in supporting North Colorado Health Alliance's mission by ensuring programs operate with integrity, accountability, and continuous improvement—strengthening organizational readiness, reducing risk, and improving outcomes across northeastern Colorado. Reporting directly to the Deputy Executive Officer, this role ensures that programs operate in alignment with regulatory requirements, funder expectations, internal policies, and
best practices while driving continuous improvement in quality, outcomes, and accountability.
This position serves as a core governance and risk-management function, translating requirements into operational practice, monitoring performance and compliance, and supporting leadership with data-informed insights and corrective action strategies. This role serves as the organization's central point of accountability for program quality, performance measurement, reporting compliance, and contractual adherence, ensuring expectations are clearly understood and consistently operationalized across departments. This position partners closely with program and executive leadership to sustain high-quality, compliant, and person-centered services. The Quality & Compliance Manager directly supervises the Performance Improvement Coordinator and may supervise others as assigned.
Knowledge, Skills & Abilities
- Strong knowledge of quality assurance, compliance, and performance improvement in healthcare or human
services
- Ability to interpret regulatory, contractual, and funder requirements and operationalize them across
programs
- Excellent analytical, organizational, and problem-solving skills
- Strong written and verbal communication skills
- Cultural competence and commitment to equity and person-centered practice
- Ability to manage competing priorities and lead through complexity and adaptation
- Experience with electronic medical record systems (e.g., Athena One, EPIC, Banner, Essette)
Core Competencies
- Systems thinking and population health strategy knowledge
- Facilitation, convening, and collaborative leadership
- Policy analysis and systems improvement
- Data-informed decision-making
- Strategic communication and narrative development
- Adaptive leadership and change management
Education, Qualifications & Experience
Required:
* Bachelor's degree in public health, healthcare administration, social work, or a related field (or equivalent experience)
* 5+ years of experience in quality improvement, compliance, care management, behavioral health, or related settings
* Experience supervising managers and leading multidisciplinary teams
* Demonstrated experience with audits, policy development, and performance monitoring
* 7+ years of progressive experience in population health, health systems, public health, or cross-sector initiatives
* Demonstrated experience leveraging health assessments and data to inform strategy and systems change
* Proven ability to convene and lead cross-sector working groups or collaboratives
* Strong understanding of health equity, social determinants of health, and community-based system
Preferred:
- Master's degree in public health, public administration, social work, health policy, or a related field (or
equivalent experience)
- Experience working in Medicaid-funded, care coordination, or grant-funded programs
- Familiarity with continuous quality improvement methodologies (PDSA, Lean, etc.)
- Experience working within or alongside Medicaid, public health agencies, or regional health alliances
- Familiarity with policy development, advocacy, or regulatory environments affecting population health
- Experience integrating communications, development, or public-facing strategies into programmatic work
- Background in rural, frontier, or safety-net health systems
- Experience serving as a backbone or neutral convener for regional initiatives
Working Environment Physical Activities
- Annual Influenza vaccination is required
- Frequent contact with the public by phone and in person.
- Occasionally lift and/or move up to 25lbs with or without accommodation.
- May require engagement via zoom or other digital technology.
- May include hours beyond the normal 40-hour work week
- Occasional evenings or weekend hours may be required.
- Must be able to travel between agency and partner organization locations.
- Noise level at work environment is usually moderate.
- Reasonable accommodations will be made to ensure individuals with disabilities are able to perform the
essential functions.
Job Responsibilities
Quality Management & Continuous Improvement
- Establish and maintain quality frameworks, dashboards, and key performance indicators
- Ensure programs have clearly defined performance measures, outcome targets, and reporting
requirements, and that these are consistently monitored across departments
- Track progress toward programmatic outcomes and deliverables, identifying risks to performance or
compliance early and escalating concerns as needed
- Engage directly and indirectly in existing workflows to assess quality, fidelity, and effectiveness, and
recommend revisions to improve outcomes and consistency
- Lead organization-wide quality assurance and performance improvement efforts across programs
- Lead or support the development, implementation, and monitoring of Performance Improvement Plans
(PIPs) for programs, teams, or workflows that are not meeting performance, quality, or compliance
expectations.
- Analyze performance data to identify trends, gaps, risks, and improvement opportunities
- Partner with program leadership to design, implement, and monitor corrective and preventive action plans
Compliance Oversight & Audit Readiness
- Oversee internal compliance monitoring, including chart audits, case reviews, and workflow adherence
- Ensure readiness for external audits, site reviews, and funder monitoring activities
- Track, document, and follow up on compliance findings and corrective actions
- Monitor grant deliverables, contractual obligations, and reporting requirements to ensure compliance
Contract & Grant Oversight
- Maintain centralized oversight of current contracts, grants, and funding agreements, ensuring proper filing,
version control, and accessibility in partnership with the Finance Team.
- Ensure organizational understanding of contractual requirements across departments, including:
o Scope of work and deliverables
o Performance measures and reporting expectations
o Invoicing requirements and timelines
o Contract terms, renewal dates, and close-out requirements
o Partner with finance, program, and leadership teams to monitor compliance with contractual
obligations and identify risks to funding or performance
o Support corrective action planning when contractual or performance requirements are at risk of not being met
Policy, Procedure & Governance Alignment
- Lead the review, development, and maintenance of policies and procedures
- Ensure policies align with regulatory requirements, funder expectations, and operational practice
- Maintain documentation standards, version control, and approval workflows
- Support leadership and staff understanding and consistent implementation of policies
Program Workflow & Risk Management
- Provide oversight of program workflows to ensure alignment with quality, compliance, & operational
standards through direct engagement with program teams and indirect review of workflows,
documentation, and outputs.
- Identify workflow-related risks and inefficiencies and recommend system-level improvements
- Partner with program leadership to standardize workflows and reduce variation
- Support integration of quality and compliance expectations into daily operations
Data, Reporting & Performance Accountability
- Collaborate with data and evaluation partners to translate quality and compliance data into actionable
insights
- Maintain oversight of internal and external reporting calendars, ensuring reporting deadlines, submission
requirements, and performance measures are clearly tracked and met
- Support program teams with report preparation and submission, including data validation, quality checks,
interpretation of findings, and alignment with funder or regulatory expectations
- Review reports prior to submission to ensure accuracy, completeness, and consistency with performance
data and contractual requirements
- Partner with leadership to assess reported outcomes and translate findings into quality improvement
actions
- Prepare regular summaries and briefings for the Deputy Executive Officer and Executive Leadership
- Support internal and external reporting related to quality, compliance, and performance
Leadership & Staff Supervision
- Provide direct supervision, coaching, and performance management for the Performance Improvement
Coordinator
- Set clear priorities, expectations, and development goals for quality staff
- Foster a culture of accountability, learning, and continuous improvement
Other Duties as Assigned
- Support of the mission and vision of NCHA
- Provide input into development of policies and procedures
- Compliance with NCHA programs
- Meeting and training attendance
- Participation in ongoing performance improvement activities
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
The North Colorado Health Alliance was incorporated as a 501(c)(3) non-profit organization in 2002. The Alliance, based in the town of Evans in Colorado's Weld County, with additional office locations in Loveland, CO & Sterling, CO, is a creative and strategic collaboration of partner organizations that are dedicated to cultivating the health of the communities they serve.
At the Alliance, we recognize that health does not begin or end with medical, dental, and behavioral health services. Health also depends on features of the built environment and on a variety of social determinants that make it harder for many to resist the chronic illnesses of our times. Thinking globally, the Alliance acts locally and creatively to convene, integrate, and support community partners in our common effort to make northeastern Colorado the healthiest region in the healthiest state Company Description
The North Colorado Health Alliance convenes partners and co-workers in education, community service, health care, business, faith-based organizations, and government. The Alliance's mission is to see Northern Colorado become the healthiest region in the healthiest state by developing and supporting a healthy population with 100% access to quality service and care at a sustainable cost.
Company Description
The North Colorado Health Alliance convenes partners and co-workers in education, community service, health care, business, faith-based organizations, and government. The Alliance's mission is to see Northern Colorado become the healthiest region in the healthiest state by developing and supporting a healthy population with 100% access to quality service and care at a sustainable cost.
Not Specified
N
Community Health Care Manager - Evans
🏢 North Colorado Health Alliance
Salary not disclosed
Job Description
Job Description
Community Health Care Manager - Evans
Community Health Care Managers (CHCM's) work with members enrolled in Medicaid to coordinate care and to connect them with essential community resources through partnerships with local physical and behavioral health providers. CHCM's aim to enhance individual health outcomes and the overall healthcare experience by identifying each person's health and wellness goals and improving their ability to navigate the healthcare system while also working to reduce high healthcare utilization costs. The CHCM reports to the CHCM Supervisor.
Knowledge / Skills / Abilities
* Skills to communicate and interact appropriately and respectfully across multi-cultural differences.
* Strong critical thinking and problem solving abilities.
* Strong verbal communication skills (both over the phone and in-person).
* Basic Business writing skills.
* Strong customer service skills.
* Ability to multi-task, prioritize, and ability to handle multiple priorities while meeting deadlines.
* Computer skills including Microsoft Office (Outlook/Excel/Word), state administered data collection. systems, and other programs, as needed or requested.
* Experience working with EMRs preferred.
* Experience partnering with local and regional health and human service resources preferred (not required).
* Experience working with Medicaid and Medicare preferred (not required).
* Ability to effectively engage and build rapport in a variety of medical, behavioral health, justice involved, substance use, and homeless situations.
* Strict Confidentiality required.
* Bilingual preferred (not required).
* Reliable transportation and a valid driver license and insurance
Education or Formal Training
* HS Graduate or GED required
Licensure/Certifications
* Valid Colorado Driver License and Insurance required.
Work Environment Physical Requirements
* Annual Influenza vaccination required for all employees
* Frequent contact with the public by phone and in person
* Sitting for periods of time while utilizing a PC or laptop
* Standing for periods of time on uneven ground at times
* Walking for periods of time on uneven ground at times
* Climbing up and down stairs
* Bending and reaching
* Lifting up to 30 pounds
* May be exposed to weather elements such as heat, rain, snow, etc. during member engagements.
* Work in confined spaces within proximity to other staff, noise, and discussions
Job Responsibilities/ Essential Functions:
* Case Management and Care Coordination of assigned members
* Monitor members according to guidelines set by NCHA Policy and Procedure under the Care Management guidelines.
* Participate in home visits, telephone contacts, office/hospital visits, and other means of connecting with members to reach identified goals.
* Perform needs assessments and identify risk factors to develop person centered care plans.
* Assist members in scheduling appointments, follow-up care, referrals, medication refills, etc..
* Attend member appointments with providers and community resources as needed.
* Participate in health promotion and health education activities for members as identified in their health care plan.
* Facilitate collaboration, communication, and coordination among all members of an individual's multidisciplinary healthcare team, while ensuring consistent and ongoing correspondence.
* Optimize member and family self-management through education, community resources, and support.
* Review appropriate cost-effective care and decrease duplication of services for members.
* Enter all documentation, contacts, and assessments into multiple databases with a high level of accuracy.
* Timely responsiveness to emails, calls, and requests.
* Review appropriate cost-effective care and decrease duplication of services for members.
* Understand, communicate, and facilitate member's complaints, grievances, and appeal processes.
* Regular case reviews with supervisor.
* Strict confidentiality of member records and communications following HIPAA Law.
* Expected to develop competencies through ongoing education and professional development.
* Focus on meeting individuals "where they are at".
* Support individuals in improving their understanding of how to access and use local resources for self-managing their health and wellness.
* Educate members on how to navigate the healthcare system.
* Able to work independently and in a busy office environment that may contain interruptions to work due to walk-ins, member needs, supervisor requests, phone conversations, etc.
* Able to manage stressful situations while remaining calm and non-reactive (i.e. working with members who may have severe and persistent mental health issues or substance use disorders)
* Able to utilize positive problem solving in difficult situations.
Other Duties as Assigned:
* Provide assistance as designated by Care Management leadership to support the overall goals and operational needs of NCHA, (such as on-the-job shadowing, staff relief, or other needs).
* Provide input into development of procedures and be accountable for adhering to them.
* Adhere to all programs designed to ensure due diligence in preventing, identifying, and reporting any unlawful or unethical behavior by colleagues, professional partners, or agents.
* Participation in ongoing performance improvement activities
* Provide oversight to students or guests wanting to learn about care management.
* Other duties as needed to meet demands of the organization (may include flexing or changing job location).
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
The North Colorado Health Alliance was incorporated as a 501(c)(3) non-profit organization in 2002. The Alliance, based in the town of Evans in Colorado's Weld County, is a creative and strategic collaboration of partner organizations that are dedicated to cultivating the health of the communities they serve.
At the Alliance, we recognize that health does not begin or end with medical, dental, and behavioral health services. Health also depends on features of the built environment and on a variety of social determinants that make it harder for many to resist the chronic illnesses of our times. Thinking globally, the Alliance acts locally and creatively to convene, integrate, and support community partners in our common effort to make northeastern Colorado the healthiest region in the healthiest state.
Company Description
The North Colorado Health Alliance convenes partners and co-workers in education, community service, health care, business, faith-based organizations, and government. The Alliance's mission is to see Northern Colorado become the healthiest region in the healthiest state by developing and supporting a healthy population with 100% access to quality service and care at a sustainable cost.
Company Description
The North Colorado Health Alliance convenes partners and co-workers in education, community service, health care, business, faith-based organizations, and government. The Alliance's mission is to see Northern Colorado become the healthiest region in the healthiest state by developing and supporting a healthy population with 100% access to quality service and care at a sustainable cost.
Job Description
Community Health Care Manager - Evans
Community Health Care Managers (CHCM's) work with members enrolled in Medicaid to coordinate care and to connect them with essential community resources through partnerships with local physical and behavioral health providers. CHCM's aim to enhance individual health outcomes and the overall healthcare experience by identifying each person's health and wellness goals and improving their ability to navigate the healthcare system while also working to reduce high healthcare utilization costs. The CHCM reports to the CHCM Supervisor.
Knowledge / Skills / Abilities
* Skills to communicate and interact appropriately and respectfully across multi-cultural differences.
* Strong critical thinking and problem solving abilities.
* Strong verbal communication skills (both over the phone and in-person).
* Basic Business writing skills.
* Strong customer service skills.
* Ability to multi-task, prioritize, and ability to handle multiple priorities while meeting deadlines.
* Computer skills including Microsoft Office (Outlook/Excel/Word), state administered data collection. systems, and other programs, as needed or requested.
* Experience working with EMRs preferred.
* Experience partnering with local and regional health and human service resources preferred (not required).
* Experience working with Medicaid and Medicare preferred (not required).
* Ability to effectively engage and build rapport in a variety of medical, behavioral health, justice involved, substance use, and homeless situations.
* Strict Confidentiality required.
* Bilingual preferred (not required).
* Reliable transportation and a valid driver license and insurance
Education or Formal Training
* HS Graduate or GED required
Licensure/Certifications
* Valid Colorado Driver License and Insurance required.
Work Environment Physical Requirements
* Annual Influenza vaccination required for all employees
* Frequent contact with the public by phone and in person
* Sitting for periods of time while utilizing a PC or laptop
* Standing for periods of time on uneven ground at times
* Walking for periods of time on uneven ground at times
* Climbing up and down stairs
* Bending and reaching
* Lifting up to 30 pounds
* May be exposed to weather elements such as heat, rain, snow, etc. during member engagements.
* Work in confined spaces within proximity to other staff, noise, and discussions
Job Responsibilities/ Essential Functions:
* Case Management and Care Coordination of assigned members
* Monitor members according to guidelines set by NCHA Policy and Procedure under the Care Management guidelines.
* Participate in home visits, telephone contacts, office/hospital visits, and other means of connecting with members to reach identified goals.
* Perform needs assessments and identify risk factors to develop person centered care plans.
* Assist members in scheduling appointments, follow-up care, referrals, medication refills, etc..
* Attend member appointments with providers and community resources as needed.
* Participate in health promotion and health education activities for members as identified in their health care plan.
* Facilitate collaboration, communication, and coordination among all members of an individual's multidisciplinary healthcare team, while ensuring consistent and ongoing correspondence.
* Optimize member and family self-management through education, community resources, and support.
* Review appropriate cost-effective care and decrease duplication of services for members.
* Enter all documentation, contacts, and assessments into multiple databases with a high level of accuracy.
* Timely responsiveness to emails, calls, and requests.
* Review appropriate cost-effective care and decrease duplication of services for members.
* Understand, communicate, and facilitate member's complaints, grievances, and appeal processes.
* Regular case reviews with supervisor.
* Strict confidentiality of member records and communications following HIPAA Law.
* Expected to develop competencies through ongoing education and professional development.
* Focus on meeting individuals "where they are at".
* Support individuals in improving their understanding of how to access and use local resources for self-managing their health and wellness.
* Educate members on how to navigate the healthcare system.
* Able to work independently and in a busy office environment that may contain interruptions to work due to walk-ins, member needs, supervisor requests, phone conversations, etc.
* Able to manage stressful situations while remaining calm and non-reactive (i.e. working with members who may have severe and persistent mental health issues or substance use disorders)
* Able to utilize positive problem solving in difficult situations.
Other Duties as Assigned:
* Provide assistance as designated by Care Management leadership to support the overall goals and operational needs of NCHA, (such as on-the-job shadowing, staff relief, or other needs).
* Provide input into development of procedures and be accountable for adhering to them.
* Adhere to all programs designed to ensure due diligence in preventing, identifying, and reporting any unlawful or unethical behavior by colleagues, professional partners, or agents.
* Participation in ongoing performance improvement activities
* Provide oversight to students or guests wanting to learn about care management.
* Other duties as needed to meet demands of the organization (may include flexing or changing job location).
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
The North Colorado Health Alliance was incorporated as a 501(c)(3) non-profit organization in 2002. The Alliance, based in the town of Evans in Colorado's Weld County, is a creative and strategic collaboration of partner organizations that are dedicated to cultivating the health of the communities they serve.
At the Alliance, we recognize that health does not begin or end with medical, dental, and behavioral health services. Health also depends on features of the built environment and on a variety of social determinants that make it harder for many to resist the chronic illnesses of our times. Thinking globally, the Alliance acts locally and creatively to convene, integrate, and support community partners in our common effort to make northeastern Colorado the healthiest region in the healthiest state.
Company Description
The North Colorado Health Alliance convenes partners and co-workers in education, community service, health care, business, faith-based organizations, and government. The Alliance's mission is to see Northern Colorado become the healthiest region in the healthiest state by developing and supporting a healthy population with 100% access to quality service and care at a sustainable cost.
Company Description
The North Colorado Health Alliance convenes partners and co-workers in education, community service, health care, business, faith-based organizations, and government. The Alliance's mission is to see Northern Colorado become the healthiest region in the healthiest state by developing and supporting a healthy population with 100% access to quality service and care at a sustainable cost.
Not Specified
N
Community Health Care Manager
🏢 North Colorado Health Alliance
Salary not disclosed
Job Description
Job Description
Community Health Care Manager
Community Health Care Managers (CHCM's) work with members enrolled in Medicaid to coordinate care and to connect them with essential community resources through partnerships with local physical and behavioral health providers. CHCM's aim to enhance individual health outcomes and the overall healthcare experience by identifying each person's health and wellness goals and improving their ability to navigate the healthcare system while also working to reduce high healthcare utilization costs. The CHCM reports to the CHCM Supervisor.
nowledge / Skills / Abilities
* Skills to communicate and interact appropriately and respectfully across multi-cultural differences.
* Strong critical thinking and problem solving abilities.
* Strong verbal communication skills (both over the phone and in-person).
* Basic Business writing skills.
* Strong customer service skills.
* Ability to multi-task, prioritize, and ability to handle multiple priorities while meeting deadlines.
* Computer skills including Microsoft Office (Outlook/Excel/Word), state administered data collection. systems, and other programs as needed or requested.
* Experience working with EMRs preferred.
* Experience partnering with local and regional health and human service resources preferred (not required).
* Experience working with Medicaid and Medicare preferred (not required).
* Ability to effectively engage and build rapport in a variety of medical, behavioral health, justice involved, substance use, and homeless situations.
* Strict Confidentiality required.
* Bilingual preferred (not required).
* Reliable transportation and a valid driver license and insurance
Education or Formal Training
* HS Graduate or GED required
Licensure/Certifications
* Valid Colorado Driver License and Insurance required.
Work Environment Physical Requirements
* Annual Influenza vaccination required for all employees
* Frequent contact with the public by phone and in person
* Sitting for periods of time while utilizing a PC or laptop
* Standing for periods of time on uneven ground at times
* Walking for periods of time on uneven ground at times
* Climbing up and down stairs
* Bending and reaching
* Lifting up to 30 pounds
* May be exposed to weather elements such as heat, rain, snow, etc. during member engagements.
* Work in spaces within proximity to other staff, noise, and discussions
Job Responsibilities/ Essential Functions:
* Case Management and Care Coordination of assigned members
* Monitor members according to guidelines set by NCHA Policy and Procedure under the Care Management guidelines.
* Participate in home visits, telephone contacts, office/hospital visits, and other means of connecting with members to reach identified goals.
* Perform needs assessments and identify risk factors to develop person centered care plans.
* Assist members in scheduling appointments, follow-up care, referrals, medication refills, etc..
* Attend member appointments with providers and community resources as needed.
* Participate in health promotion and health education activities for members as identified in their health care plan.
* Facilitate collaboration, communication, and coordination among all members of an individual's multidisciplinary healthcare team, while ensuring consistent and ongoing correspondence.
* Optimize member and family self-management through education, community resources, and support.
* Review appropriate cost-effective care and decrease duplication of services for members.
* Enter all documentation, contacts, and assessments into multiple databases with a high level of accuracy.
* Timely responsiveness to emails, calls, and requests.
* Review appropriate cost-effective care and decrease duplication of services for members.
* Understand, communicate, and facilitate member's complaints, grievances, and appeal processes.
* Regular case reviews with supervisor.
* Strict confidentiality of member records and communications following HIPAA Law.
* Expected to develop competencies through ongoing education and professional development.
* Focus on meeting individuals "where they are at".
* Support individuals in improving their understanding of how to access and use local resources for self-managing their health and wellness.
* Educate members on how to navigate the healthcare system.
* Able to work independently and in a busy office environment that may contain interruptions to work due to walk-ins, member needs, supervisor requests, phone conversations, etc.
* Able to manage stressful situations while remaining calm and non-reactive (i.e. working with members who may have severe and persistent mental health issues or substance use disorders)
* Able to utilize positive problem solving in difficult situations.
Other Duties as Assigned:
* P rovide assistance as designated by Care Management leadership to support the overall goals and operational needs of NCHA, (such as on-the-job shadowing, staff relief, or other needs).
* Provide input into development of procedures and be accountable for adhering to them.
* Adhere to all programs designed to ensure due diligence in preventing, identifying, and reporting any unlawful or unethical behavior by colleagues, professional partners, or agents.
* Participation in ongoing performance improvement activities
* Provide oversight to students or guests wanting to learn about care management.
* Other duties as needed to meet demands of the organization (may include flexing or changing job location).
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
The North Colorado Health Alliance was incorporated as a 501(c)(3) non-profit organization in 2002. The Alliance, based in the town of Evans in Colorado's Weld County, is a creative and strategic collaboration of partner organizations that are dedicated to cultivating the health of the communities they serve.
At the Alliance, we recognize that health does not begin or end with medical, dental, and behavioral health services. Health also depends on features of the built environment and on a variety of social determinants that make it harder for many to resist the chronic illnesses of our times. Thinking globally, the Alliance acts locally and creatively to convene, integrate, and support community partners in our common effort to make northeastern Colorado the healthiest region in the healthiest state Company Description
The North Colorado Health Alliance convenes partners and co-workers in education, community service, health care, business, faith-based organizations, and government. The Alliance's mission is to see Northern Colorado become the healthiest region in the healthiest state by developing and supporting a healthy population with 100% access to quality service and care at a sustainable cost.
Company Description
The North Colorado Health Alliance convenes partners and co-workers in education, community service, health care, business, faith-based organizations, and government. The Alliance's mission is to see Northern Colorado become the healthiest region in the healthiest state by developing and supporting a healthy population with 100% access to quality service and care at a sustainable cost.
Job Description
Community Health Care Manager
Community Health Care Managers (CHCM's) work with members enrolled in Medicaid to coordinate care and to connect them with essential community resources through partnerships with local physical and behavioral health providers. CHCM's aim to enhance individual health outcomes and the overall healthcare experience by identifying each person's health and wellness goals and improving their ability to navigate the healthcare system while also working to reduce high healthcare utilization costs. The CHCM reports to the CHCM Supervisor.
nowledge / Skills / Abilities
* Skills to communicate and interact appropriately and respectfully across multi-cultural differences.
* Strong critical thinking and problem solving abilities.
* Strong verbal communication skills (both over the phone and in-person).
* Basic Business writing skills.
* Strong customer service skills.
* Ability to multi-task, prioritize, and ability to handle multiple priorities while meeting deadlines.
* Computer skills including Microsoft Office (Outlook/Excel/Word), state administered data collection. systems, and other programs as needed or requested.
* Experience working with EMRs preferred.
* Experience partnering with local and regional health and human service resources preferred (not required).
* Experience working with Medicaid and Medicare preferred (not required).
* Ability to effectively engage and build rapport in a variety of medical, behavioral health, justice involved, substance use, and homeless situations.
* Strict Confidentiality required.
* Bilingual preferred (not required).
* Reliable transportation and a valid driver license and insurance
Education or Formal Training
* HS Graduate or GED required
Licensure/Certifications
* Valid Colorado Driver License and Insurance required.
Work Environment Physical Requirements
* Annual Influenza vaccination required for all employees
* Frequent contact with the public by phone and in person
* Sitting for periods of time while utilizing a PC or laptop
* Standing for periods of time on uneven ground at times
* Walking for periods of time on uneven ground at times
* Climbing up and down stairs
* Bending and reaching
* Lifting up to 30 pounds
* May be exposed to weather elements such as heat, rain, snow, etc. during member engagements.
* Work in spaces within proximity to other staff, noise, and discussions
Job Responsibilities/ Essential Functions:
* Case Management and Care Coordination of assigned members
* Monitor members according to guidelines set by NCHA Policy and Procedure under the Care Management guidelines.
* Participate in home visits, telephone contacts, office/hospital visits, and other means of connecting with members to reach identified goals.
* Perform needs assessments and identify risk factors to develop person centered care plans.
* Assist members in scheduling appointments, follow-up care, referrals, medication refills, etc..
* Attend member appointments with providers and community resources as needed.
* Participate in health promotion and health education activities for members as identified in their health care plan.
* Facilitate collaboration, communication, and coordination among all members of an individual's multidisciplinary healthcare team, while ensuring consistent and ongoing correspondence.
* Optimize member and family self-management through education, community resources, and support.
* Review appropriate cost-effective care and decrease duplication of services for members.
* Enter all documentation, contacts, and assessments into multiple databases with a high level of accuracy.
* Timely responsiveness to emails, calls, and requests.
* Review appropriate cost-effective care and decrease duplication of services for members.
* Understand, communicate, and facilitate member's complaints, grievances, and appeal processes.
* Regular case reviews with supervisor.
* Strict confidentiality of member records and communications following HIPAA Law.
* Expected to develop competencies through ongoing education and professional development.
* Focus on meeting individuals "where they are at".
* Support individuals in improving their understanding of how to access and use local resources for self-managing their health and wellness.
* Educate members on how to navigate the healthcare system.
* Able to work independently and in a busy office environment that may contain interruptions to work due to walk-ins, member needs, supervisor requests, phone conversations, etc.
* Able to manage stressful situations while remaining calm and non-reactive (i.e. working with members who may have severe and persistent mental health issues or substance use disorders)
* Able to utilize positive problem solving in difficult situations.
Other Duties as Assigned:
* P rovide assistance as designated by Care Management leadership to support the overall goals and operational needs of NCHA, (such as on-the-job shadowing, staff relief, or other needs).
* Provide input into development of procedures and be accountable for adhering to them.
* Adhere to all programs designed to ensure due diligence in preventing, identifying, and reporting any unlawful or unethical behavior by colleagues, professional partners, or agents.
* Participation in ongoing performance improvement activities
* Provide oversight to students or guests wanting to learn about care management.
* Other duties as needed to meet demands of the organization (may include flexing or changing job location).
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
The North Colorado Health Alliance was incorporated as a 501(c)(3) non-profit organization in 2002. The Alliance, based in the town of Evans in Colorado's Weld County, is a creative and strategic collaboration of partner organizations that are dedicated to cultivating the health of the communities they serve.
At the Alliance, we recognize that health does not begin or end with medical, dental, and behavioral health services. Health also depends on features of the built environment and on a variety of social determinants that make it harder for many to resist the chronic illnesses of our times. Thinking globally, the Alliance acts locally and creatively to convene, integrate, and support community partners in our common effort to make northeastern Colorado the healthiest region in the healthiest state Company Description
The North Colorado Health Alliance convenes partners and co-workers in education, community service, health care, business, faith-based organizations, and government. The Alliance's mission is to see Northern Colorado become the healthiest region in the healthiest state by developing and supporting a healthy population with 100% access to quality service and care at a sustainable cost.
Company Description
The North Colorado Health Alliance convenes partners and co-workers in education, community service, health care, business, faith-based organizations, and government. The Alliance's mission is to see Northern Colorado become the healthiest region in the healthiest state by developing and supporting a healthy population with 100% access to quality service and care at a sustainable cost.
Not Specified
Program Manager - Power Distribution
Salary not disclosed
Description:
Requirements:
Program Manager - Power Distribution
Location: Raleigh, NC (Remote)
Are you an experienced Program Manager looking to join a supportive, passionate team? We have an attractive opportunity for you!
ABOUT THIS OPPORTUNITY:
As the Program Manager, you will oversee program execution from start to finish, providing strategic direction, mentorship to project managers, and exceptional client relationship management. You'll collaborate with cross-functional teams, monitor KPIs, optimize workflows, and ensure projects are delivered on time, on budget, and to the highest standards.
This is not an Information Technology-related position. If you do not have experience managing power distribution engineering/design projects, you will likely not be considered for the position.
Note: This position can work remotely, but new hires will be required to come to our headquarters in Perrysburg, OH, for an initial 2-week in-person paid orientation and training period.
Responsibilities:
Project Leadership:
· Responsible for measuring and developing the project manager's abilities and effectiveness through KPI's and setting core competencies in accordance with corporate governance.
· Work closely with cross-functional teams to ensure smooth project implementation and customer satisfaction.
· Attend industry events, conferences, and networking opportunities to enhance the company's visibility.
· Serve as a mentor and coach to other project managers, offering guidance and support.
Program Planning and Strategy:
· Oversees project managers in the delivery of all program-related projects in accordance with the contractual agreement, scope, schedule, and budget of the project.
· Oversee the planning, scheduling, and execution of all phases of projects within the designated program in accordance with project management processes, policies, guidelines, and corporate governance.
· Develop and monitor high-level project workflows, validate project scopes, and collaborate on project priorities.
· Oversees the creation of proposals, kickoff meetings, and discovery calls.
Program Monitoring and Reporting:
· Prepare, review, and approve project change orders and/or correction actions in collaboration with the client, Project Engineer(s), and Operations Manager.
· Provide program cost forecasting over the life of the project or program.
Program Closure:
· Ensure the successful closure of the program, including finalizing all program activities, obtaining acceptance from stakeholders, and conducting post-program evaluations.
· Document lessons learned and share best practices with the organization.
Communication:
· Maintain clear and consistent communication with program stakeholders, including executive leadership, project managers, and cross-functional teams.
· Provide regular program updates to management and stakeholders.
· Resolve conflicts and facilitate effective communication within the program team.
· Liaises between project members, cross-functional teams, external vendors, and other stakeholders to ensure deliverables, requirements, schedules, cost, and meeting plans are communicated.
· Accountable for contractual correspondence and communication with all stakeholders, including identification and reporting of risks, liabilities, and opportunities.
Risk Management:
· Identify potential risks and issues that may impact project success and develop risk mitigation plans and contingency strategies. Monitor and manage risks throughout the project life cycle.
Budget Management:
· Manage Program level P&L reporting.
Customer/Client Relationship Management:
· Build and maintain strong relationships with existing clients, understanding their needs and providing exceptional service.
· Build relationships with Sr. Leadership within the customer organization.
· Build an understanding of the customer’s organizational structure and decision-making process.
· Identify and understand client challenges, propose solutions, and tailor product/service offerings accordingly.
· Conduct thorough market research to stay informed about industry trends, customer preferences, and competitor activities.
· Lead Program update calls and in-person meetings with external clients.
· Monitor and manage expectations of communication between staff and external clients.
· Develop and execute a strategic plan to identify and target new business opportunities in the market.
· Collaborate with the sales team to develop sales strategies, set targets, and achieve revenue goals.
· Prepare and deliver compelling presentations and proposals to potential customers.
· Negotiate contracts and terms of agreements with clients, ensuring a win-win outcome for both parties.
· Maintain accurate and up-to-date records of sales activities and client interactions in the CRM system.
· Keep abreast of the company's product/service offerings, updates, and enhancements.
· Other duties as assigned.
Competencies: Fit/Gap Analysis | Needs Analysis | Project Administration | Project Controls | Project Development | Project Estimation | Project Evaluation | Project Implementation | Project Lifecycle Management (PLM) | Project Management | Project Planning | Project Portfolio Management (PPM) | Project Scheduling | Project Status Reporting | Scope Management | Stakeholder Management | Project Management Software | Customer Satisfaction | Vendor Management | Contract Negotiation
Requirements:
WHAT WE'RE LOOKING FOR:
- Education Requirements – Bachelor’s of Science in Engineering/Engineering Technology or Bachelor's of Business Administration; or an equivalent combination of education and experience.
- Experience Requirements - A minimum of 7 years of experience in the Power Utility Industry with engineering, operations, and /or project management, including financial oversight and personnel development. And a minimum of 3 years of functional, or direct people management experience, with the proven ability to lead, motivate, and influence.
- Project Management Certification (PMP) or equivalent certification required.
- Proven experience in project management, with a track record of successfully delivering projects on time and on budget.
- Strong leadership, communication, and interpersonal skills, with the ability to manage multiple stakeholders with competing priorities.
- Must be results-driven with a dedicated focus on achieving successful project performance, customer satisfaction, and organic sales growth.
- Demonstrated a level of understanding of commonly used project management concepts, practices, and procedures.
- Adaptability and problem-solving abilities.
- Exceptional attention to detail and organizational skills.
- Available during the “core” work hours of 8:00 a.m. to 5:00 p.m. Evening and weekend work may be required as duties demand.
- Willing and able to travel regularly (30%+), which will include planned overnight travel
- Dependable transportation, a valid driver’s license, and insurance
- Able to pass a background check/drug test/driving record check.
- Authorized to work in the United States
Physical Requirements:
- Must be able to endure frequent, lengthy periods of sedentary work and sit for prolonged periods of time.
- Must be able to utilize a computer keyboard, computer monitor, and telephone for prolonged periods of time.
- Must have the physical ability to perform activities such as preparing and analyzing data and figures, transcribing notes, and viewing a computer terminal; these activities require close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
- Must have the physical ability to express or exchange ideas by means of the spoken word and convey detailed or important spoken instructions to other workers accurately, often in a group setting.
- Must have the ability to receive detailed information through oral communication, and to make discriminations in sound.
This job advertisement should not be interpreted as all-inclusive. It is intended to identify the major responsibilities and requirements of a job. The individual may be required to perform job-related responsibilities and tasks other than those stated in this advertisement. This advertisement does not constitute an employment agreement between Sigma and the employee and is subject to change by Sigma as the needs of the organization and/or the requirements of the function change.
Pay is commensurate with experience and education. Sigma is an equal opportunity employer and will not discriminate based on an employee’s race, color, gender, sexual preference, gender identity, age, religion, national origin, disability, genetic information, veteran/military status, or any other classification protected by law.
PM22
PIfca7806aeb7e-3631
Not Specified
Pharmacist
🏢 Walmart
$98,000 to $172,000 per year
Position Summary...What you'll do...Behind the counter? Yes. Behind the scenes? Hardly. A Staff Pharmacist at Walmart is at the forefront of patient communications, listening and developing relationshipswiththose thatseek our quality, heartfelt care. If you love talking to patientsandadvocating for their wellbeing, then this position isperfect for you. You will be empowered to share your clinical knowledge and work to the top of your license.Come ready to be a community leader and a leader among the pharmacy staff. Thepharmacyenvironment is fast paced and equipped with the resources and technology you need to succeed. Your biggest tool will beyour heart for human connection and wellness.Come ready to truly tap into your years of training as youcreate moments of care. You'llreally wow usif -You're an advocate of patient-centered care. You easily adapt to apatient base from a myriad of backgrounds and medical concerns, removing barriers for all patients to be healthier and happier. -Youre accurateand consistentin all areas of patient care, fromcounseling patients toprocessing prescriptionstoadministering immunizations. -Youre passionate about community involvement and enjoy doing outreach and events, including regular Wellness Days. You'll make an impact by -Truly understanding the business, from inventory control to cost savings for patients to compliance. -Modeling and providing guidance to the pharmacy staff on proper customer service approaches, including techniques to make sure concerns are successfully resolved. -Using tools, data and personal conversations tounderstandyour community and commonconcerns andstay up to date on emergent and urgent health issues therein. The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process. Benefits ; Perks: Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, andmuch more. Equal Opportunity Employer Walmart, Inc. is an Equal Opportunity Employer By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing unique styles, experiences, identities, ideas and opinions while being welcoming of all people. Provides pharmaceutical care to Customers, including processing and accurately dispensing prescription orders, counseling Customers regarding health care and prescription medication needs, maintaining confidential information, maintaining controlled medication and required documentation. Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales. Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities. Models, enforces, and provides direction and guidance to Associates on proper Customer service approaches and techniques to ensure Customer needs, complaints, and issues are successfully resolved within Company guidelines and standards. Models compliance with company policies and procedures and supports company standards of ethics and integrity by incorporating these into the development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these in executing business processes and practices. Ensures compliance with Company and legal policies, procedures, and regulations for assigned areas by analyzing and interpreting reports, implementing and monitoring loss prevention and safety controls, overseeing safety, operational, and quality assurance reviews, developing and implementing action plans, and providing direction and guidance on executing Company programs and strategic initiatives. Maintains confidential information, documentation, and assigned records as required by Company policies, and local, State, and Federal guidelines. Provides comprehensive patient care to customers by processing and accurately dispensing prescription orders; administering immunizations; and administering other programs developed by Walmart, in compliance with Board of Pharmacy statutes/regulations. Customer/Member Centered: Meet Internal and External Customer/Member Needs: Identifies the requirements, expectations, and needs of customers/members. Supports and aligns with initiatives, goals, and actions focused on improving customer/member service. Addresses the concerns and issues of internal and external customers/members. Uses customer/member data, analyses, and insights to improve customer/member-related decisions. Judgment: Demonstrate Professional Judgment: Researches and integrates relevant information and data, and uses expertise to make recommendations or decisions. Identifies and applies sound, fact-based criteria in setting priorities and making decisions. Uses business measures and analyses to identify improvement opportunities. Probes and looks beyond symptoms to determine the root causes of problems and identify possible solutions. Execution and Results: Focus on Execution and Results: Aligns and pursues work activities to achieve the mission and business priorities of the organization. Shares information, practices, and resources across functions, organizations, and locations to improve performance. Effectively uses existing processes and tools to achieve performance objectives. Uses and explains major process steps to manage time, resources, and challenges to meet goals. Planning and Improvement: Plan for and Improve Performance: Develops and implements plans, practices, and processes to better achieve organizational goals. Develops contingency plans to manage or eliminate potential problems. Identifies and recommends ways to continually improve and streamline processes and practices. Influence and Communicate: Build Influence: Develops and presents logical, convincing reasons in support of ones perspectives and initiatives. Proactively shares relevant information and timely updates with appropriate people. Listens attentively and asks questions to ensure understanding. Researches information for and prepares documents and presentations that effectively convey relevant information in a timely manner. Ethics and Compliance: Model Ethics and Compliance: Complies with policies and procedures. Demonstrates ethical performance. Supports efforts to enforce compliance with policies and procedures. Adaptability: Adapt Professionally: Demonstrates creativity and strength in the face of change, obstacles, and adversity. Adapts to competing demands and shifting priorities. Updates and shares knowledge and skills to keep current in ones area of expertise. Embraces change and supports its implementation. Build Relationships: Form Relationships: Builds trusting, collaborative relationships and alliances across functional and organizational boundaries. Relates to others in an accepting and respectful manner, regardless of their organizational level, personality, or background. Collaborates with people from backgrounds, experiences, and functional areas to discover new perspectives. Quality Patient Care-Facility: Creates a culture of patient care, safety, and accuracy. Communicates clear expectations regarding quality of care and patient safety. Ensures others are held accountable for following standard operating procedures (SOP) and achieving expected quality and patient safety goals. Ensures counseling (providing information related to the health service provided) occurs on new therapy (new items) and as requested by patients or required by practice or state regulations, including appropriate documentation. Analyzes and identifies areas of improvement needed and implements intervention steps to improve team knowledge and focus on patient safety and risk reduction. Promotes reporting and transparency of errors whether actual or patient perceived. Writes timely and effective plans of action focused on identification and correction of root cause. Compliance Focused Execution-Facility: Creates and fosters an environment centered on health care compliance execution. Actively communicates, trains, and guides the processes for completion and follow-up on compliance initiatives to associates within Health ; Wellness and other associates as applicable to the respective health care business. Implements compliance initiatives and priorities and monitors compliance execution by others. Ensures appropriate operational execution of billing procedures, HIPAA compliance adherence, and Standard Operating Procedures (SOP). Utilizes auditing processes to identify compliance issues and implement processes for improvement.#LI-VW1 At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $98,000.00 - $172,000.00 *This pay range is for a 40 hours/week schedule. Weekly scheduled hours are determined individually and the ranges for different scheduled hours are prorated based on the percentage of 40 hours. E.g., the range for a 36 hours/week schedule, which is 90% of 40 hours, is 90% of the above range. Additional compensation includes annual or quarterly performance bonuses.
Pharmacy license (by job entry date).
Completion of an ACPE Accredited Immunization training program (for example, APhA, Pharmacy School Curriculum, State Pharmacy Association sponsored).Preferred Qualifications...
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $98,000.00 - $172,000.00 *This pay range is for a 40 hours/week schedule. Weekly scheduled hours are determined individually and the ranges for different scheduled hours are prorated based on the percentage of 40 hours. E.g., the range for a 36 hours/week schedule, which is 90% of 40 hours, is 90% of the above range. Additional compensation includes annual or quarterly performance bonuses.
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Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Bachelor's Degree in Pharmacy or PharmD degree, or equivalent FPGE (NABP).Pharmacy license (by job entry date).
Completion of an ACPE Accredited Immunization training program (for example, APhA, Pharmacy School Curriculum, State Pharmacy Association sponsored).Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Primary Location...125 Clarion Rd, Altavista, VA 24517-1164, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
permanent
Staff Pharmacist - $20,000 Sign On Bonus
🏢 Walmart
$98,000 to $172,000 per year
Position Summary...What you'll do...Behind the counter? Yes. Behind the scenes? Hardly. A Staff Pharmacist at Walmart is at the forefront of patient communications, listening and developing relationshipswiththose thatseek our quality, heartfelt care. If you love talking to patientsandadvocating for their wellbeing, then this position isperfect for you. You will be empowered to share your clinical knowledge and work to the top of your license.Come ready to be a community leader and a leader among the pharmacy staff. Thepharmacyenvironment is fast paced and equipped with the resources and technology you need to succeed. Your biggest tool will beyour heart for human connection and wellness.Come ready to truly tap into your years of training as youcreate moments of care. You'llreally wow usif -You're an advocate of patient-centered care. You easily adapt to apatient base from a myriad of backgrounds and medical concerns, removing barriers for all patients to be healthier and happier. -Youre accurateand consistentin all areas of patient care, fromcounseling patients toprocessing prescriptionstoadministering immunizations. -Youre passionate about community involvement and enjoy doing outreach and events, including regular Wellness Days. You'll make an impact by -Truly understanding the business, from inventory control to cost savings for patients to compliance. -Modeling and providing guidance to the pharmacy staff on proper customer service approaches, including techniques to make sure concerns are successfully resolved. -Using tools, data and personal conversations tounderstandyour community and commonconcerns andstay up to date on emergent and urgent health issues therein. The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process. Benefits ; Perks: Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, andmuch more. Equal Opportunity Employer Walmart, Inc. is an Equal Opportunity Employer By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing unique styles, experiences, identities, ideas and opinions while being welcoming of all people. Provides pharmaceutical care to Customers, including processing and accurately dispensing prescription orders, counseling Customers regarding health care and prescription medication needs, maintaining confidential information, maintaining controlled medication and required documentation. Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales. Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities. Models, enforces, and provides direction and guidance to Associates on proper Customer service approaches and techniques to ensure Customer needs, complaints, and issues are successfully resolved within Company guidelines and standards. Models compliance with company policies and procedures and supports company standards of ethics and integrity by incorporating these into the development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these in executing business processes and practices. Ensures compliance with Company and legal policies, procedures, and regulations for assigned areas by analyzing and interpreting reports, implementing and monitoring loss prevention and safety controls, overseeing safety, operational, and quality assurance reviews, developing and implementing action plans, and providing direction and guidance on executing Company programs and strategic initiatives. Maintains confidential information, documentation, and assigned records as required by Company policies, and local, State, and Federal guidelines. Provides comprehensive patient care to customers by processing and accurately dispensing prescription orders; administering immunizations; and administering other programs developed by Walmart, in compliance with Board of Pharmacy statutes/regulations. Customer/Member Centered: Meet Internal and External Customer/Member Needs: Identifies the requirements, expectations, and needs of customers/members. Supports and aligns with initiatives, goals, and actions focused on improving customer/member service. Addresses the concerns and issues of internal and external customers/members. Uses customer/member data, analyses, and insights to improve customer/member-related decisions. Judgment: Demonstrate Professional Judgment: Researches and integrates relevant information and data, and uses expertise to make recommendations or decisions. Identifies and applies sound, fact-based criteria in setting priorities and making decisions. Uses business measures and analyses to identify improvement opportunities. Probes and looks beyond symptoms to determine the root causes of problems and identify possible solutions. Execution and Results: Focus on Execution and Results: Aligns and pursues work activities to achieve the mission and business priorities of the organization. Shares information, practices, and resources across functions, organizations, and locations to improve performance. Effectively uses existing processes and tools to achieve performance objectives. Uses and explains major process steps to manage time, resources, and challenges to meet goals. Planning and Improvement: Plan for and Improve Performance: Develops and implements plans, practices, and processes to better achieve organizational goals. Develops contingency plans to manage or eliminate potential problems. Identifies and recommends ways to continually improve and streamline processes and practices. Influence and Communicate: Build Influence: Develops and presents logical, convincing reasons in support of ones perspectives and initiatives. Proactively shares relevant information and timely updates with appropriate people. Listens attentively and asks questions to ensure understanding. Researches information for and prepares documents and presentations that effectively convey relevant information in a timely manner. Ethics and Compliance: Model Ethics and Compliance: Complies with policies and procedures. Demonstrates ethical performance. Supports efforts to enforce compliance with policies and procedures. Adaptability: Adapt Professionally: Demonstrates creativity and strength in the face of change, obstacles, and adversity. Adapts to competing demands and shifting priorities. Updates and shares knowledge and skills to keep current in ones area of expertise. Embraces change and supports its implementation. Build Relationships: Form Relationships: Builds trusting, collaborative relationships and alliances across functional and organizational boundaries. Relates to others in an accepting and respectful manner, regardless of their organizational level, personality, or background. Collaborates with people from backgrounds, experiences, and functional areas to discover new perspectives. Quality Patient Care-Facility: Creates a culture of patient care, safety, and accuracy. Communicates clear expectations regarding quality of care and patient safety. Ensures others are held accountable for following standard operating procedures (SOP) and achieving expected quality and patient safety goals. Ensures counseling (providing information related to the health service provided) occurs on new therapy (new items) and as requested by patients or required by practice or state regulations, including appropriate documentation. Analyzes and identifies areas of improvement needed and implements intervention steps to improve team knowledge and focus on patient safety and risk reduction. Promotes reporting and transparency of errors whether actual or patient perceived. Writes timely and effective plans of action focused on identification and correction of root cause. Compliance Focused Execution-Facility: Creates and fosters an environment centered on health care compliance execution. Actively communicates, trains, and guides the processes for completion and follow-up on compliance initiatives to associates within Health ; Wellness and other associates as applicable to the respective health care business. Implements compliance initiatives and priorities and monitors compliance execution by others. Ensures appropriate operational execution of billing procedures, HIPAA compliance adherence, and Standard Operating Procedures (SOP). Utilizes auditing processes to identify compliance issues and implement processes for improvement.#LI-VW1 At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $98,000.00 - $172,000.00 *This pay range is for a 40 hours/week schedule. Weekly scheduled hours are determined individually and the ranges for different scheduled hours are prorated based on the percentage of 40 hours. E.g., the range for a 36 hours/week schedule, which is 90% of 40 hours, is 90% of the above range. Additional compensation includes annual or quarterly performance bonuses.
Pharmacy license (by job entry date).
Completion of an ACPE Accredited Immunization training program (for example, APhA, Pharmacy School Curriculum, State Pharmacy Association sponsored).Preferred Qualifications...
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $98,000.00 - $172,000.00 *This pay range is for a 40 hours/week schedule. Weekly scheduled hours are determined individually and the ranges for different scheduled hours are prorated based on the percentage of 40 hours. E.g., the range for a 36 hours/week schedule, which is 90% of 40 hours, is 90% of the above range. Additional compensation includes annual or quarterly performance bonuses.
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Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Bachelor's Degree in Pharmacy or PharmD degree, or equivalent FPGE (NABP).Pharmacy license (by job entry date).
Completion of an ACPE Accredited Immunization training program (for example, APhA, Pharmacy School Curriculum, State Pharmacy Association sponsored).Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Primary Location...1500 Armory Dr, Franklin, VA 23851-2452, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
permanent
B
Director, Apparel Product Development & Sourcing
✦ New
Salary not disclosed
Bioworld Merchandising is seeking a strategic and experienced Director, Apparel Product Development & Sourcing to lead product development initiatives aligned with business goals and brand priorities. This leader will own the full product lifecycle across apparel and/or accessories, ensuring innovation, quality, speed to market, and cost efficiency. You will manage a team and partner closely with Sales, Merchandising, Design, and Production to deliver high‑quality licensed and private label products across global markets.
Essential Duties
- Develop and lead product development strategies aligned with seasonal launches and brand direction.
- Manage the end‑to‑end product lifecycle from concept through production and delivery.
- Own development calendars, key milestones, and on‑time delivery.
- Provide technical expertise across materials, construction, sourcing, and manufacturing.
- Drive innovation in fabrics, materials, and development processes, including sustainability and reduced‑impact materials.
- Partner with global manufacturing teams to ensure quality, cost efficiency, and timeline adherence.
- Support style‑level costing and margin targets; collaborate on costing accuracy, capacity planning, and delivery.
- Work cross‑functionally with Sales, Merchandising, Design, and Fit to align product strategies, SKU optimization, and margin integrity.
- Ensure consistency across categories while maintaining brand and licensing standards.
- Lead, mentor, and develop a high‑performing product development team and foster a collaborative, innovative culture.
Qualifications
- 10+ years of apparel product development experience, ideally including licensed and private label categories.
- Deep understanding of apparel industry standards, textile technology, materials, and product construction.
- Proven leadership experience in a fast‑paced, high‑volume environment managing teams and complex development calendars.
- Strong strategic mindset with the ability to anticipate trends and translate insights into actionable product strategies.
- Experience partnering with global vendors and driving quality, cost, and delivery performance.
- Strong communication skills and ability to influence across a global matrix organization.
- Proficiency in Microsoft Office and product development systems; PLM experience preferred.
Education & Experience Requirement
- Bachelor’s degree in Product Development, Merchandising, Textile Science, or related field preferred (or equivalent experience).
Not Specified
D
Strategic Procurement Lead
✦ New
Salary not disclosed
Strategic Procurement Lead - Financial Services - Boston, MA
We are currently seeking a Strategic Procurement Lead for a top-tier financial services firm south of Boston, MA. This role reports directly to the Global Head of Professional Services Procurement and is responsible for managing the full sourcing and contract negotiation process across Professional Services, as well as leading the execution of Category Strategy plans. The ideal candidate will have 7+ years of experience in professional services sourcing and contract negotiations.
This is a 6-month contract position that will pay $70-74/hr (depending on experience) within a 40-hour work week.
Responsibilities:
Sourcing Leadership
Manage the end-to-end sourcing process, from RFP through contract execution, including negotiations and contract reviews.
Lead large, complex agreements, ensuring alignment on commercial terms, deliverables, and legal considerations.
Coordinate input from Legal, Security, Privacy, and other SMEs during reviews.
Oversee compliance with regulatory requirements and internal policies.
Drive competitive bidding (RFx) to optimize cost, quality, and service.
Promote use of preferred suppliers, standardized pricing, and approved buying channels.
Deliver measurable impact through cost savings, cost avoidance, and value creation.
Maintain high client satisfaction by ensuring timely, effective outcomes.
Manage multiple concurrent deals and engagements while executing category strategy.
Category Leadership
Develop and execute multi-year category strategies aligned with business and functional stakeholder needs.
Conduct spend and supplier analyses to inform and update strategies.
Build and maintain strong relationships with stakeholders at all levels.
Identify and capture cost-saving opportunities through collaboration and data-driven insights.
Lead cross-functional teams on major sourcing initiatives and transformation projects.
Establish and manage preferred supplier programs, standardized pricing, discounts, and onboarding processes.
Monitor compliance with category strategies, addressing process gaps and minimizing leakage.
Support training and development of procurement team members.
Qualifications:
Bachelor’s degree in a related field preferred.
7–10+ years of strategic sourcing and contract negotiation experience within Professional Services, with expertise in at least one area (Consulting, HR, Marketing, or Legal).
Proven ability to deliver measurable P&L savings and cost-avoidance initiatives.
Strong commercial negotiation skills with experience managing complex contracts, terms, and pricing structures.
Demonstrated success in developing and executing Professional Services category strategies.
Skilled at building relationships and influencing stakeholders across functions, including challenging or senior audiences.
Strong organizational skills; able to manage multiple priorities independently in a fast-paced environment.
Knowledge of procurement best practices, including risk management, information security, and accounts payable processes.
Resilient, adaptable, and detail-oriented with strong problem-solving skills.
Excellent written and verbal communication abilities.
If you are interested in learning more about this opportunity, please send your resume to Lydia at
IND123
Not Specified
I
Facilities Project Manager
✦ New
Salary not disclosed
Job Title: Project Manager
Industry: Facilities Services/Management
Location: Rochester, NY
Salary: $94,000 - $104,000/year
Work Model: Fully On-site
Openings: 2
Travel Required: ~30% Annually
Job Description:
Join our Facilities Management team in a fast-paced, customer-focused role delivering construction management, architectural design, and code compliance support across a diverse portfolio of projects. This position manages multiple initiatives—from renovations and capital infrastructure improvements to equipment installations—while overseeing budgets, schedules, contractors, and project execution from concept through closeout. The role partners closely with maintenance, operations, and stakeholders to drive value engineering, process efficiencies, and cost improvements. Candidates should be comfortable working in a dynamic environment, managing multiple priorities, and traveling up to 30% as needed. Ability to obtain a U.S. security clearance may also be required.
Responsibilities
- Develops, tracks and manages project budget, project plans, timelines and scope
- Manage project resources including procuring project staff, developing, motivating, coaching and advising
- Partner closely with other members of functional project teams to define business requirements
- Lead teams of developers in the delivery of high-quality software solutions that meet business needs
- Define test plans and ensure that products are defect free before User Acceptance Testing
- Facilitate the User Acceptance Testing process, developing rollout plans and procedures
- Prepare and present cost-benefit analyses
- Ensure appropriate systems development and project management processes are being utilized
- Make presentations to steering committees or project sponsors
Qualifications
- Bachelor's degree in Engineering, Architecture, Construction Management, a related field, or sufficient job experience in lieu of a Bachelor's degree
- 5-7 years' experience in a commercial property environment
- Proven project management experience
- People management and team building skills
- Demonstrated ability to be flexible/ adaptable in exercising judgment in a changing environment and to manage competing priorities
- Proven ability to learn business processes quickly and to work well with business partners at different levels within the organization
- Strong ability to assess risk and apply management principles to technology applications/products and business functions
- Experience delivering technology and business application solutions in a large-scale, multi-platform systems environment
Compensation:
$94,000 - $104,000/year
Exact compensation may vary based on several factors, including skills, experience, and education.
Healthcare benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, financial protection benefits, as well as HSA, FSA, and DCFSA account options. 401k retirement account access is offered starting on the 90th day with employer matching after one year of service. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Not Specified
R
R & D / Product Development Manager
✦ New
Salary not disclosed
About Ethel’s Baking Company
Ethel’s Baking Company is a growing specialty bakery dedicated to producing premium gluten-free baked goods that deliver exceptional taste, texture, and quality. By combining traditional baking craftsmanship with modern food science, we develop products that meet the needs of today’s consumers without compromising flavor or indulgence.
Our team is passionate about creating baked goods that everyone can enjoy. Through rigorous research and development, high manufacturing standards, and a strong commitment to food safety, we ensure that every product leaving our facility meets the highest expectations for quality and consistency.
At Ethel’s, we value innovation, collaboration, and continuous improvement. Our employees play a critical role in developing new products, improving processes, and maintaining the high standards that define our brand. We are proud to foster a workplace culture focused on teamwork, accountability, and a shared commitment to excellence.
If you are passionate about great food, quality production, and being part of a team that is redefining gluten-free baking, Ethel’s Baking Company offers an exciting opportunity to grow and make an impact.
Position Summary
The R&D / Product Development Manager is responsible for the development, optimization, and commercialization of gluten-free baked products within a commercial production environment. This role combines hands-on formulation expertise with cross-functional collaboration to deliver high-quality, compliant, and cost-effective products. The position serves as a technical leader and primary execution owner for baking initiatives, supporting business growth through product innovation and continuous improvement.
Key Responsibilities
Product Development & Formulation
- Develop, formulate, and optimize gluten-free & clean label baked goods, including dessert bars, cookies, cakes, and related products.
- Apply food science principles to improve taste, texture, structure, shelf life, and nutritional profiles.
- Evaluate and test ingredients (e.g., alternative flours, starches, gums, fibers, protein, enzymes) for functionality, shelf-life optimization and overall performance.
- Conduct bench-top, pilot, and plant trials to support new product development, process and product improvements.
Scale-Up & Commercialization
- Lead formulation and process scale-up from test kitchen to full commercial production.
- Partner with Operations, Quality Assurance, and Engineering to ensure smooth product launches and ongoing production stability and consistency.
- Troubleshoot formulation, process, and quality issues related to baking performance, yield, and finished product consistency.
- Support continuous improvement initiatives to reduce waste, improve yields, and enhance operational efficiency.
- Support cost reduction initiatives and ingredient sourcing.
Quality, Food Safety & Compliance
- Ensure all R& D and product development activities comply with FDA, FSMA, GMP, GFCO, SQF, Kosher, and applicable state and local regulations.
- Support gluten-free certification requirements, allergen management programs, and cross-contact prevention protocols.
- Assist with label review, ingredient statements, nutrition facts, and product specifications.
- Collaborate with QA to establish and maintain SOPs, product standards, and validation documentation.
Cross-Functional Collaboration
- Work closely with Operations, Quality Assurance, Procurement, Sales, Marketing, and Supply Chain to align R&D priorities and product development with business needs.
- Serve as the primary technical resource for product development projects and production-related challenges.
- Communicate project timelines, trial results, and technical recommendations to management.
Team & Project Leadership
- Provide technical guidance to Production Team and Quality Assurance Team.
- Manage multiple development projects simultaneously, ensuring timelines and deliverables are met.
- Support training of production staff on new products, formulations, and process changes.
- Demonstrate creativity, ingenuity and a passion for baking.
Supplier & Ingredient Management
- Partner with ingredient suppliers to source, evaluate, and validate raw materials.
- Coordinate ingredient trials and maintain technical documentation related to ingredient performance.
- Support cost optimization efforts through ingredient and formulation evaluation.
- Evaluate new technologies, ingredients, and processing methods relevant to gluten-free baking.
Qualifications
Required
- 5+ years of experience in baked goods R&D, with direct experience in gluten-free formulation.
- Proven experience supporting product scale-up and commercial manufacturing.
- Experience in commercial or industrial baking operations.
- Strong understanding of gluten-free systems, ingredient functionality and baking processes.
- Working knowledge of food safety systems (HACCP, FSMA, GMPs), allergen control, and regulatory compliance.
- Ability to work effectively in both test kitchen and production floor environments.
Preferred
- Bachelor’s degree in Food Science, Cereal Science, Chemistry, or a related field.
- Familiarity with gluten-free certification programs and third-party audits.
- Experience in cost modeling, shelf-life testing, and sensory evaluation.
Key Competencies
- Hands-on gluten-free baking expertise.
- Passion for baking and creativity.
- Commercialization and Scale-up execution.
- Practical problem-solving and critical thinking in production environments.
- Strong project management and organizational skills.
- Cross-functional communication and collaboration.
- Technical documentation and process discipline.
- Continuous improvement mindset.
Work Environment & Physical Requirements
- Combination of office, bench-top, and production floor settings.
- Ability to stand for extended periods, lift moderate weights, and wear required PPE.
- Occasional travel to suppliers or manufacturing sites may be required.
Compensation
· Salary Range: $70K - $85K annually, depending on experience and qualifications.
· Medical, Dental, Vision Insurance at a shared cost
· Paid Time Off + Holidays
· Disability Insurance
· 401k Savings Plan
Not Specified
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