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At University Health, we are dedicated to improving the health of our community through exceptional patient care, education, and innovation. Our team embodies a strong commitment to excellence, and we are seeking a dynamic and compassionate leader to guide our Dialysis Services team.
Position Overview :
As the Executive Director of Dialysis Services , you will oversee the administration and clinical direction of all dialysis services within our health system. This includes the renal clinic, inpatient dialysis programs, outpatient hemodialysis clinics, home dialysis modalities, and jail dialysis services. You will work closely with our Medical Directors to plan, organize, and lead the growth and efficiency of our dialysis services, ensuring compliance with regulatory standards and best practices in patient care.
Key Responsibilities :
* Patient Care : Oversee the clinical services across multiple dialysis sites to ensure high-quality care in compliance with regulatory standards.
* Human Resources : Supervise and mentor a team of clinical and support staff. You will play a key role in staff development, recruitment, and fostering a positive work environment.
* Budget and Planning : Manage operational and capital budgets, ensuring efficient use of resources while meeting organizational goals.
* Policy and Procedures : Develop and update clinical and administrative policies to ensure ongoing compliance with healthcare regulations.
* Community Relations : Act as a liaison between University Health and the community, representing our dialysis services in various professional and public forums.
Qualifications :
* Education : Bachelor's degree in Nursing (required); Master's degree (preferred)
* Experience : At least 3 years of experience as a clinical nurse supervisor or director in dialysis services; leadership experience in managing multi-system dialysis operations is highly preferred.
* Certifications : Current RN license in Texas; AHA BLS Healthcare Provider or Instructor card required.
* Skills : Strong leadership abilities, excellent communication skills (Spanish/English bilingual a plus), and a dedication to patient-centered care.
Why University Health :
* Impactful Work : Contribute to the health of our diverse community by leading one of the most critical healthcare services in the region.
* Comprehensive Benefits : Competitive salary, comprehensive health plans, retirement options, and generous paid time off.
* Relocation Assistance : Moving to San Antonio? We offer relocation support to help you settle into your new role and home.
Location :
San Antonio is a vibrant and growing city with a rich cultural history, a lower cost of living, and a high quality of life. With access to excellent schools, outdoor activities, and a strong sense of community, San Antonio is the perfect place to call home.
At University Health, we are dedicated to improving the health of our community through exceptional patient care, education, and innovation. Our team embodies a strong commitment to excellence, and we are seeking a dynamic and compassionate leader to guide our Dialysis Services team.
Position Overview:
As the Executive Director of Dialysis Services, you will oversee the administration and clinical direction of all dialysis services within our health system. This includes the renal clinic, inpatient dialysis programs, outpatient hemodialysis clinics, home dialysis modalities, and jail dialysis services. You will work closely with our Medical Directors to plan, organize, and lead the growth and efficiency of our dialysis services, ensuring compliance with regulatory standards and best practices in patient care.
Key Responsibilities:
- Patient Care: Oversee the clinical services across multiple dialysis sites to ensure high-quality care in compliance with regulatory standards.
- Human Resources: Supervise and mentor a team of clinical and support staff. You will play a key role in staff development, recruitment, and fostering a positive work environment.
- Budget and Planning: Manage operational and capital budgets, ensuring efficient use of resources while meeting organizational goals.
- Policy and Procedures: Develop and update clinical and administrative policies to ensure ongoing compliance with healthcare regulations.
- Community Relations: Act as a liaison between University Health and the community, representing our dialysis services in various professional and public forums.
Qualifications:
- Education: Bachelor's degree in Nursing (required); Master’s degree (preferred)
- Experience: At least 3 years of experience as a clinical nurse supervisor or director in dialysis services; leadership experience in managing multi-system dialysis operations is highly preferred.
- Certifications: Current RN license in Texas; AHA BLS Healthcare Provider or Instructor card required.
- Skills: Strong leadership abilities, excellent communication skills (Spanish/English bilingual a plus), and a dedication to patient-centered care.
Why University Health:
- Impactful Work: Contribute to the health of our diverse community by leading one of the most critical healthcare services in the region.
- Comprehensive Benefits: Competitive salary, comprehensive health plans, retirement options, and generous paid time off.
- Relocation Assistance: Moving to San Antonio? We offer relocation support to help you settle into your new role and home.
Location:
San Antonio is a vibrant and growing city with a rich cultural history, a lower cost of living, and a high quality of life. With access to excellent schools, outdoor activities, and a strong sense of community, San Antonio is the perfect place to call home.
At University Health, we are dedicated to improving the health of our community through exceptional patient care, education, and innovation. Our team embodies a strong commitment to excellence, and we are seeking a dynamic and compassionate leader to guide our Dialysis Services team.
Position Overview:
As the Executive Director of Dialysis Services, you will oversee the administration and clinical direction of all dialysis services within our health system. This includes the renal clinic, inpatient dialysis programs, outpatient hemodialysis clinics, home dialysis modalities, and jail dialysis services. You will work closely with our Medical Directors to plan, organize, and lead the growth and efficiency of our dialysis services, ensuring compliance with regulatory standards and best practices in patient care.
Key Responsibilities:
- Patient Care: Oversee the clinical services across multiple dialysis sites to ensure high-quality care in compliance with regulatory standards.
- Human Resources: Supervise and mentor a team of clinical and support staff. You will play a key role in staff development, recruitment, and fostering a positive work environment.
- Budget and Planning: Manage operational and capital budgets, ensuring efficient use of resources while meeting organizational goals.
- Policy and Procedures: Develop and update clinical and administrative policies to ensure ongoing compliance with healthcare regulations.
- Community Relations: Act as a liaison between University Health and the community, representing our dialysis services in various professional and public forums.
Qualifications:
- Education: Bachelor's degree in Nursing (required); Master’s degree (preferred)
- Experience: At least 3 years of experience as a clinical nurse supervisor or director in dialysis services; leadership experience in managing multi-system dialysis operations is highly preferred.
- Certifications: Current RN license in Texas; AHA BLS Healthcare Provider or Instructor card required.
- Skills: Strong leadership abilities, excellent communication skills (Spanish/English bilingual a plus), and a dedication to patient-centered care.
Why University Health:
- Impactful Work: Contribute to the health of our diverse community by leading one of the most critical healthcare services in the region.
- Comprehensive Benefits: Competitive salary, comprehensive health plans, retirement options, and generous paid time off.
- Relocation Assistance: Moving to San Antonio? We offer relocation support to help you settle into your new role and home.
Location:
San Antonio is a vibrant and growing city with a rich cultural history, a lower cost of living, and a high quality of life. With access to excellent schools, outdoor activities, and a strong sense of community, San Antonio is the perfect place to call home.
We are a recognized hospital based in San Antonio, Texas that offers its employees excellent benefits, RN Loan Repayment, continuing education.
The Company: University Health is the first and only hospital in San Antonio and South Texas to earn Magnet® status from the American Nurses Credentialing Center (ANCC). As the primary teaching hospital for The University of Texas Health Science Center at San Antonio, University Hospital is a regional Level I Trauma Center and a leader in Organ Transplantation.
- We believe in providing hope and healing to our patients and families.
- University Health has earned recognition as a 2023 Top U.S. Workplace.
The Position: University Health has opportunities for Med Surg Registered Nurses to work in an ER environment. Our ER Hold cares for patients that have been admitted to the hospital but are still cared for in the ER area.
- We are now offering higher pay rates
- We also offer advancement opportunities
Requirements:
- Texas RN License
- BSN preferred
- An approved case management certification (ACM, CCM or ANCC) is preferred and must be achieved within two years of placement.
- American Heart Association Healthcare Provider card
The Location: University Health is based in San Antonio, Texas. This is a great place to live because of the warm climate and diverse population. We enjoy a lower cost of living.
Why Should You Apply?
- Excellent medical and dental insurance
- Robust PTO accrual
- Vision Plan
- Life insurance
- FSA accounts
- Retirement plans
- Pet Insurance
We are a recognized hospital based in San Antonio, Texas that offers its employees excellent benefits, RN Loan Repayment, continuing education.
The Company: University Health is the first and only hospital in San Antonio and South Texas to earn Magnet® status from the American Nurses Credentialing Center (ANCC). As the primary teaching hospital for The University of Texas Health Science Center at San Antonio, University Hospital is a regional Level I Trauma Center and a leader in Organ Transplantation.
- We believe in providing hope and healing to our patients and families.
- University Health has earned recognition as a 2023 Top U.S. Workplace.
The Position: University Health has opportunities for Med Surg Registered Nurses to work in an ER environment. Our ER Hold cares for patients that have been admitted to the hospital but are still cared for in the ER area.
- We are now offering higher pay rates
- We also offer advancement opportunities
Requirements:
- Texas RN License
- BSN preferred
- An approved case management certification (ACM, CCM or ANCC) is preferred and must be achieved within two years of placement.
- American Heart Association Healthcare Provider card
The Location: University Health is based in San Antonio, Texas. This is a great place to live because of the warm climate and diverse population. We enjoy a lower cost of living.
Why Should You Apply?
- Excellent medical and dental insurance
- Robust PTO accrual
- Vision Plan
- Life insurance
- FSA accounts
- Retirement plans
- Pet Insurance
University Health is seeking a passionate, board-certified Nurse Practitioner or Physician Assistant to join our dynamic Nephrology team. In this hybrid role—split between inpatient and outpatient settings—you’ll provide compassionate, patient-centered care while helping advance our commitment to excellence in nephrology.
The ideal candidate is a dedicated clinician who thrives in a collaborative environment, values lifelong learning, and is eager to support a diverse patient community. Two or more years of direct nephrology experience are preferred.
----------------------------------------
Why You’ll Love This Role
- Balanced Schedule: Monday–Friday hybrid model—1 week in clinic, 1 week rounding in the hospital
- Impactful Work: Manage and follow patients with acute and chronic kidney disease, ensuring continuity and quality of care
- Collaboration: Work side-by-side with nephrologists and multidisciplinary teams to create personalized treatment plans
- Guidance and mentorship from a dedicated academic nephrologist
- Education & Empowerment: Help patients and families understand disease management, medications, and lifestyle changes
- Professional Growth: Participate in quality improvement initiatives and contribute to the continued growth of our Nephrology program
----------------------------------------
What We Offer
- Competitive compensation package
- Annual Professional Business Expense Allowance and Paid CME days
- Internal Loan Repayment program
- Comprehensive benefits with affordable medical insurance
- Generous paid time off and retirement plan options with employer match
- Mentoring programs and regular provider meetings that foster teamwork and growth
----------------------------------------
Education & Experience
Graduate of an accredited Nurse Practitioner (NP) or Physician Assistant (PA) program.
- At least 3 years of nursing experience with 2 years of advanced practice preferred.
----------------------------------------
Licensure & Certifications
Current Texas RN and APRN license (for NPs) or Texas PA license. Must hold national certification, prescriptive authority, and AHA BLS (or higher) certification as required by Medical-Dental Staff Bylaws. A valid DEA number is required within 90 days of hire.
----------------------------------------
Life in San Antonio, Texas
Experience the perfect blend of big-city amenities and small-town charm in San Antonio—a vibrant, culturally rich community known for its friendly people, diverse neighborhoods, and affordable cost of living. Enjoy world-class dining, outdoor recreation, and a thriving arts scene, all while benefiting from no state income tax. With excellent public and private schools, San Antonio offers an exceptional quality of life for professionals and families alike.
Top of Form
Bottom of Form
Join us at University Health and UMA—where your skills, compassion, and expertise will make a meaningful impact every day.
University Health is seeking a passionate, board-certified Nurse Practitioner or Physician Assistant to join our dynamic Nephrology team. In this hybrid role—split between inpatient and outpatient settings—you’ll provide compassionate, patient-centered care while helping advance our commitment to excellence in nephrology.
The ideal candidate is a dedicated clinician who thrives in a collaborative environment, values lifelong learning, and is eager to support a diverse patient community. Two or more years of direct nephrology experience are preferred.
----------------------------------------
Why You’ll Love This Role
- Balanced Schedule: Monday–Friday hybrid model—1 week in clinic, 1 week rounding in the hospital
- Impactful Work: Manage and follow patients with acute and chronic kidney disease, ensuring continuity and quality of care
- Collaboration: Work side-by-side with nephrologists and multidisciplinary teams to create personalized treatment plans
- Guidance and mentorship from a dedicated academic nephrologist
- Education & Empowerment: Help patients and families understand disease management, medications, and lifestyle changes
- Professional Growth: Participate in quality improvement initiatives and contribute to the continued growth of our Nephrology program
----------------------------------------
What We Offer
- Competitive compensation package
- Annual Professional Business Expense Allowance and Paid CME days
- Internal Loan Repayment program
- Comprehensive benefits with affordable medical insurance
- Generous paid time off and retirement plan options with employer match
- Mentoring programs and regular provider meetings that foster teamwork and growth
----------------------------------------
Education & Experience
Graduate of an accredited Nurse Practitioner (NP) or Physician Assistant (PA) program.
- At least 3 years of nursing experience with 2 years of advanced practice preferred.
----------------------------------------
Licensure & Certifications
Current Texas RN and APRN license (for NPs) or Texas PA license. Must hold national certification, prescriptive authority, and AHA BLS (or higher) certification as required by Medical-Dental Staff Bylaws. A valid DEA number is required within 90 days of hire.
----------------------------------------
Life in San Antonio, Texas
Experience the perfect blend of big-city amenities and small-town charm in San Antonio—a vibrant, culturally rich community known for its friendly people, diverse neighborhoods, and affordable cost of living. Enjoy world-class dining, outdoor recreation, and a thriving arts scene, all while benefiting from no state income tax. With excellent public and private schools, San Antonio offers an exceptional quality of life for professionals and families alike.
Top of Form
Bottom of Form
Join us at University Health and UMA—where your skills, compassion, and expertise will make a meaningful impact every day.
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
***Multiple Openings***
As a dedicated Quality Property Reinspector, you will ensure a quality property repair estimate and valuation product by focusing on targeted areas to continuously calibrate the reinspection process, validates reported findings and provides an objective subject matter expert (SME) knowledge to the Property Claims community and Third-Party vendors. Drives USAA’s financial strength by measuring and reporting estimate accuracy for Property Claims and Third-Party vendors.
This is a field-based role that will require you to reside and work within one of the following regions: San Antonio, TX, Austin, TX, Dallas/Ft Worth, TX, or Houston, TX. Candidates who are willing and able to work in the following regions: San Antonio, TX, Austin, TX, Dallas/Ft Worth, TX, or Houston, TX are encouraged to apply. Relocation assistance is not available for this position.
What you’ll do:
- Measures property estimates accuracy and efficiency through conducting thorough, timely re-inspections/audits of property and property repair estimates, and reports on payment accuracy and compliance by method of inspection (Staff, PDRP, Independents and Third-Party vendors).
- Reports reinspection/audit findings on estimate accuracy and compliance by method of inspection (Staff, PDRP, Independents and Third-Party vendors) for corporate score cards.
- Assesses the health of property estimating through participation in ad-hoc and market audits, working closely with Claims stakeholders to identify areas for improvement.
- Provides objective, proactive, and actionable feedback of Physical Damage (PD) policy, procedures and regulations to the Claims Stakeholders and Third-Party vendors.
- Creates awareness and drives understanding of Property adjusting and estimating procedures by delivering a work product that is consistent and compliant with policy, procedures, and regulations to Claims Stakeholders.
- Serves as a Property Adjusting SME on property estimating through post audit calibration meetings, ride-a-longs with other Property employees inspecting property, training materials, Property Director teleconferences and Property Champion teleconferences.
- Applies expert knowledge of P&C insurance industry products, services, and processes to include P&C insurance policy contracts and coverages, USAA property estimate/repair process and procedures.
- Provides support for the presentation, discussion, and auditing of diagnostic estimates within key regional markets, contributing to the assessment of estimate quality. During a catastrophe, or post event, performs property reinspections for catastrophe claims with a minimum of 28 consecutive days during the catastrophe event or post event. Requires working time requirement of 7 consecutive days, 7:00AM 7:00PM, member time.
- Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you’ll have:
- High School Diploma or General Equivalency Diploma.
- 2 years relevant property field adjusting experience.
- Experience writing estimates in Xactimate and XactAnalysis.
- Knowledge and experience of property claims contracts.
- Knowledge of property construction and structural repair techniques.
- Working knowledge of Microsoft Office applications (Outlook, Word, Excel).
What sets you apart:
- Previous experience managing TPA estimating, QA, Audits.
- Strong analytical skills with demonstrated ability to perform root cause analysis and provide useful insights.
- 4+ recent years writing Dwelling estimates in Xactimate and XactAnalysis.
- 4+ recent years of working property claims contract knowledge.
- Experience working with both internal and external partners/suppliers.
- Willingness to travel at least one week per month.
- Currently reside or work within any of the following regions: San Antonio, TX, Austin, TX, Dallas/Ft Worth, TX, or Houston, TX.
Physical Demand Requirements:
- Ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.
- Ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.
- Ability to crouch and stoop to inspect confined attic spaces and go beneath homes into crawl spaces.
- Meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Compensation range: $77,120-$147,390.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on .
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Remote working/work at home options are available for this role.
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
***Multiple Openings***
As a dedicated Quality Property Reinspector, you will ensure a quality property repair estimate and valuation product by focusing on targeted areas to continuously calibrate the reinspection process, validates reported findings and provides an objective subject matter expert (SME) knowledge to the Property Claims community and Third-Party vendors. Drives USAA’s financial strength by measuring and reporting estimate accuracy for Property Claims and Third-Party vendors.
This is a field-based role that will require you to reside and work within one of the following regions: San Antonio, TX, Austin, TX, Dallas/Ft Worth, TX, or Houston, TX. Candidates who are willing and able to work in the following regions: San Antonio, TX, Austin, TX, Dallas/Ft Worth, TX, or Houston, TX are encouraged to apply. Relocation assistance is not available for this position.
What you’ll do:
- Measures property estimates accuracy and efficiency through conducting thorough, timely re-inspections/audits of property and property repair estimates, and reports on payment accuracy and compliance by method of inspection (Staff, PDRP, Independents and Third-Party vendors).
- Reports reinspection/audit findings on estimate accuracy and compliance by method of inspection (Staff, PDRP, Independents and Third-Party vendors) for corporate score cards.
- Assesses the health of property estimating through participation in ad-hoc and market audits, working closely with Claims stakeholders to identify areas for improvement.
- Provides objective, proactive, and actionable feedback of Physical Damage (PD) policy, procedures and regulations to the Claims Stakeholders and Third-Party vendors.
- Creates awareness and drives understanding of Property adjusting and estimating procedures by delivering a work product that is consistent and compliant with policy, procedures, and regulations to Claims Stakeholders.
- Serves as a Property Adjusting SME on property estimating through post audit calibration meetings, ride-a-longs with other Property employees inspecting property, training materials, Property Director teleconferences and Property Champion teleconferences.
- Applies expert knowledge of P&C insurance industry products, services, and processes to include P&C insurance policy contracts and coverages, USAA property estimate/repair process and procedures.
- Provides support for the presentation, discussion, and auditing of diagnostic estimates within key regional markets, contributing to the assessment of estimate quality. During a catastrophe, or post event, performs property reinspections for catastrophe claims with a minimum of 28 consecutive days during the catastrophe event or post event. Requires working time requirement of 7 consecutive days, 7:00AM 7:00PM, member time.
- Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you’ll have:
- High School Diploma or General Equivalency Diploma.
- 2 years relevant property field adjusting experience.
- Experience writing estimates in Xactimate and XactAnalysis.
- Knowledge and experience of property claims contracts.
- Knowledge of property construction and structural repair techniques.
- Working knowledge of Microsoft Office applications (Outlook, Word, Excel).
What sets you apart:
- Previous experience managing TPA estimating, QA, Audits.
- Strong analytical skills with demonstrated ability to perform root cause analysis and provide useful insights.
- 4+ recent years writing Dwelling estimates in Xactimate and XactAnalysis.
- 4+ recent years of working property claims contract knowledge.
- Experience working with both internal and external partners/suppliers.
- Willingness to travel at least one week per month.
- Currently reside or work within any of the following regions: San Antonio, TX, Austin, TX, Dallas/Ft Worth, TX, or Houston, TX.
Physical Demand Requirements:
- Ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.
- Ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.
- Ability to crouch and stoop to inspect confined attic spaces and go beneath homes into crawl spaces.
- Meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Compensation range: $77,120-$147,390.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on .
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
***Multiple Openings***
As a dedicated Quality Property Reinspector, you will ensure a quality property repair estimate and valuation product by focusing on targeted areas to continuously calibrate the reinspection process, validates reported findings and provides an objective subject matter expert (SME) knowledge to the Property Claims community and Third-Party vendors. Drives USAA’s financial strength by measuring and reporting estimate accuracy for Property Claims and Third-Party vendors.
This is a field-based role that will require you to reside and work within one of the following regions: San Antonio, TX, Austin, TX, Dallas/Ft Worth, TX, or Houston, TX. Candidates who are willing and able to work in the following regions: San Antonio, TX, Austin, TX, Dallas/Ft Worth, TX, or Houston, TX are encouraged to apply. Relocation assistance is not available for this position.
What you’ll do:
- Measures property estimates accuracy and efficiency through conducting thorough, timely re-inspections/audits of property and property repair estimates, and reports on payment accuracy and compliance by method of inspection (Staff, PDRP, Independents and Third-Party vendors).
- Reports reinspection/audit findings on estimate accuracy and compliance by method of inspection (Staff, PDRP, Independents and Third-Party vendors) for corporate score cards.
- Assesses the health of property estimating through participation in ad-hoc and market audits, working closely with Claims stakeholders to identify areas for improvement.
- Provides objective, proactive, and actionable feedback of Physical Damage (PD) policy, procedures and regulations to the Claims Stakeholders and Third-Party vendors.
- Creates awareness and drives understanding of Property adjusting and estimating procedures by delivering a work product that is consistent and compliant with policy, procedures, and regulations to Claims Stakeholders.
- Serves as a Property Adjusting SME on property estimating through post audit calibration meetings, ride-a-longs with other Property employees inspecting property, training materials, Property Director teleconferences and Property Champion teleconferences.
- Applies expert knowledge of P&C insurance industry products, services, and processes to include P&C insurance policy contracts and coverages, USAA property estimate/repair process and procedures.
- Provides support for the presentation, discussion, and auditing of diagnostic estimates within key regional markets, contributing to the assessment of estimate quality. During a catastrophe, or post event, performs property reinspections for catastrophe claims with a minimum of 28 consecutive days during the catastrophe event or post event. Requires working time requirement of 7 consecutive days, 7:00AM 7:00PM, member time.
- Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you’ll have:
- High School Diploma or General Equivalency Diploma.
- 2 years relevant property field adjusting experience.
- Experience writing estimates in Xactimate and XactAnalysis.
- Knowledge and experience of property claims contracts.
- Knowledge of property construction and structural repair techniques.
- Working knowledge of Microsoft Office applications (Outlook, Word, Excel).
What sets you apart:
- Previous experience managing TPA estimating, QA, Audits.
- Strong analytical skills with demonstrated ability to perform root cause analysis and provide useful insights.
- 4+ recent years writing Dwelling estimates in Xactimate and XactAnalysis.
- 4+ recent years of working property claims contract knowledge.
- Experience working with both internal and external partners/suppliers.
- Willingness to travel at least one week per month.
- Currently reside or work within any of the following regions: San Antonio, TX, Austin, TX, Dallas/Ft Worth, TX, or Houston, TX.
Physical Demand Requirements:
- Ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.
- Ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.
- Ability to crouch and stoop to inspect confined attic spaces and go beneath homes into crawl spaces.
- Meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Compensation range: $77,120-$147,390.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on .
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
