Pressed Cafe Menu Jobs in Usa

At American Packaging Corporation (APC), you'll find the packaging career you've been looking for. With competitive salaries, excellent benefits, 401(k) plans and tuition reimbursement programs, we nurture our employees while advancing and promoting diversity and inclusion. As the leading flexible packaging converter in North America for over a century, APC's longstanding success is fueled from the inside out. We're constantly seeking to improve our internal operations and were named a "Best of the Best" in the Best workplaces in the America's awards for 12 years in a row. It's how and why we engage the best and brightest talent to continue propelling our shared success into the future.

LOCATION: DeForest, WI

SHIFT: 3rd

SUMMARY: To prepare and stage press or laminator jobs. Lead shift Prepress personnel on shift tasks and day-to-day operations. Retrieve daily production schedule that identifies which job will run, quantities, priorities, etc. Interpret and act upon information. Lead Prepress personnel are used in any capacity needed to stage items at any machine. They may retrieve and prepare cylinders for press run and after the press run, clean the cylinders and store them. All these functions must be performed in the safest, most effective and efficient manner while adhering to established SOP's and quality standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Facilitate on the job training and instruction for team members on the correct use of tools and equipment to ensure proper safety and operating procedures are followed.
• Actively participate and embrace in the SPOT Safety Program fundamentals and adhere to all safety guidelines and rules to aid APC's efforts to achieve a zero-accident rate.
• Participate as a Subject Matter Expert in developing, understanding, and following Standard Operating Procedures and or training documentation.
• Print and understand each job's Job Jacket, Print Specification, and Manufacturing Specification and take to the press.
• Retrieve daily production schedule that identifies which job will run, quantities, priorities, etc. Interpret and act upon information.
• Detect, report, and resolve all missing or substandard machine parts.
• Use an automated storage system terminal to retrieve and return cylinders and anilox to storage.
• Assemble and transport print cylinders and aniloxes between printing press and prepress departments.
• Place cylinders on assembly table and install the gears and journals. Install the pans, applicator pipes, end shields, splash guards and cylinders into the carriage units.
• Return the units to prepress, remove the parts, clean up the cylinders, and store them back into the storage system after a job has run.
• Aid on press set-ups as needed. Assist miscellaneous housekeeping and cleaning responsibilities.
• Complete required reports and paperwork. Use a computer terminal.
• Perform required cleaning tasks - some daily, weekly or monthly requirements.
• Obtain Power Industrial Truck license(s).
• Load/unload trucks at shipping dock.
• Complete necessary paperwork needed for to track all cylinder movement.
• Complete PSM training and be able to perform all work in the washroom.
• Effectively communicate with coworkers throughout all shifts.
• Attend and participate in all company mandated meetings.
• Business travel may be required.
• Any other duties as assigned.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Associate/Bachelor's degree (A. A./B.S.) or relevant work history or equivalent from two-year college/four-year college or technical school; with one-year related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

PHYSICAL DEMANDS

The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to sit and reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. This position may require manual lifting not to exceed 50 lbs - reference your department-specific JHA (job hazard analysis) for departmental lifting restrictions.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

American Packaging Corporation is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. American Packaging Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. EOE/AA Disability/Veteran.

If you are interested in applying for an employment opportunity and need special assistance or an accommodation to apply for a posted position, please contact our Human Resources department at:

.

For over a century, American Packaging Corporation (APC) has been a leading flexible packaging converter for customers throughout North America. We nurture our employees by providing competitive salaries, excellent benefits, 401(k) plans and tuition reimbursement programs. These are just a few reasons why we were named a "Best of the Best" in the Best Workplaces in the Americas awards for 12 years in a row. APC's longstanding success is fueled from the inside out, and we consistently seek to improve our internal operations to propel that success into the future.

Prepress Operator

Hours: 12 Hour Nights 7pm-7am, 2-2-3 schedule

SUMMARY: To prepare and stage press or laminator jobs. Prepress personnel are used in any capacity needed to stage items at any machine. They may retrieve and prepare cylinders for press run and after the press run, clean the cylinders and store them. All of these functions must be performed in the safest, most effective and efficient manner while adhering to established SOP's and quality standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Facilitate on the job training and instruction for team members on the correct use of tools and equipment to ensure proper safety and operating procedures are followed.
• Actively participate and embrace in the STOP Safety Program fundamentals and adhere to all safety guidelines and rules to aid APC's efforts to achieve a zero-accident rate.
• Participate as a Subject Matter Expert in developing, understanding, and following Standard Operating Procedures and or training documentation.
• Print and understand each job's Job Jacket, Print Specification, and Manufacturing Specification and take to the press.
• Retrieve daily production schedule that identifies which job will run, quantities, priorities, etc. Interpret and act upon information.
• Detect, report, and resolve all missing or substandard machine parts.
• Use an automated storage system terminal to retrieve and return cylinders and anilox to storage.
• Coordinate with Mounting Dept with respect to the production schedule and the staging of jobs. *Applies to Story City, IA COE
• Assemble and transport print cylinders and aniloxes between printing press and prepress departments.
• Place cylinders on assembly table and install the gears and journals. Install the pans, applicator pipes, end shields, splash guards and cylinders into the carriage units. *Applies to Roto COE.
• Return the units to prepress, remove the parts, clean up the cylinders, and store them back into the storage system after a job has run. *Applies to Roto COE.
• Aid on press set-ups as needed. Assist miscellaneous housekeeping and cleaning responsibilities.
• Operate daily a core cutter to produce accurate size cores for each scheduled print job.
• Complete required reports and paperwork. Use a computer terminal.
• Perform required cleaning tasks - some daily, weekly or monthly requirements.
• Obtain Power Industrial Truck license(s).
• Effectively communicate with coworkers throughout all shifts.
• Attend and participate in all company mandated meetings.
• Business travel may be required.
• Any other duties as assigned.

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED); and one to three months related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to reach with hands and arm. The employee is occasionally required to walk. This position may require manual lifting not to exceed 50 lbs - reference your department-specific JHA (job hazard analysis) for departmental lifting restrictions. Specific vision abilities required by this job include close vision.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, and toxic or caustic chemicals. The noise level in the work environment is usually moderate.

American Packaging Corporation is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. American Packaging Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. EOE/AA Disability/Veteran.

If you are interested in applying for an employment opportunity and need special assistance or an accommodation to apply for a posted position, please contact our Human Resources department at:

.

For over a century, American Packaging Corporation (APC) has been a leading flexible packaging converter for customers throughout North America. We nurture our employees by providing competitive salaries, excellent benefits, 401(k) plans and tuition reimbursement programs. These are just a few reasons why we were named a "Best of the Best" in the Best Workplaces in the Americas awards for 12 years in a row. APC's longstanding success is fueled from the inside out, and we consistently seek to improve our internal operations to propel that success into the future.

Prepress Washroom/Assembler

LOCATION: Columbus, WI

SHIFT: 3rd (11pm-7am)

SUMMARY: To prepare and stage press or laminator jobs. Prepress personnel are used in any capacity needed to stage items at any machine. They may retrieve and prepare cylinders for press run and after the press run, clean the cylinders and store them. All these functions must be performed in the safest, most effective and efficient manner while adhering to established SOP's and quality standards.

.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Actively participate and embrace in the SPOT Safety Program fundamentals and adhere to all safety guidelines and rules to aid APC's efforts to achieve a zero-accident rate.
• Participate as a Subject Matter Expert in developing, understanding, and following Standard Operating Procedures and or training documentation.
• Print and understand each job's Job Jacket, Print Specification, and Manufacturing Specification and take to the press.
• Retrieve daily production schedule that identifies which job will run, quantities, priorities, etc. Interpret and act upon information.
• Detect, report, and resolve all missing or substandard machine parts.
• Use an automated storage system terminal to retrieve and return cylinders and anilox to storage.
• Assemble and transport print cylinders and aniloxes between printing press and prepress departments.
• Place cylinders on assembly table and install the gears and journals. Install the pans, applicator pipes, end shields, splash guards and cylinders into the carriage units.
• Return the units to prepress, remove the parts, clean up the cylinders, and store them back into the storage system after a job has run.
• Aid on press set-ups as needed. Assist miscellaneous housekeeping and cleaning responsibilities.
• Complete required reports and paperwork. Use a computer terminal.
• Perform required cleaning tasks - some daily, weekly or monthly requirements.
• Obtain Power Industrial Truck license(s).
• Complete PSM training and be able to perform all work in the washroom.
• Effectively communicate with coworkers throughout all shifts.
• Attend and participate in all company mandated meetings.
• Business travel may be required.
• Any other duties as assigned.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE :

High school diploma or general education degree (GED); and one to three months related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to reach with hands and arm. The employee is occasionally required to walk. This position may require manual lifting not to exceed 50 lbs - reference your department-specific JHA (job hazard analysis) for departmental lifting restrictions. Specific vision abilities required by this job

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, and toxic or caustic chemicals. The noise level in the work environment is usually moderate.

American Packaging Corporation is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. American Packaging Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and need special assistance or an accommodation to apply for a posted position please contact our Human Resources department at .

Primary Objective: Supervises the activities of hourly maintenance technicians and equipment to ensure continual operation for the Press area.

Major Functions and Scope:

1. Leadership & Personnel Management

· Supervise hourly maintenance personnel involved in maintenance, repair, programming, and service of plant facilities and equipment.

· Interview and train new employees as needed.

· Maintain employee performance records; provide regular coaching and feedback to improve skills and productivity.

· Evaluate and manage employee performance in accordance with company policy.

· Manage team scheduling, attendance, vacation planning, and daily work assignments to ensure proper coverage.

· Conduct safety meetings, shift hand‑off meetings, and team development sessions.

· Develop and implement training procedures to improve technical skills and support learning of new processes and equipment.

· Ensure all required technical training is provided to maintain competency across the team.

2. Equipment & Facilities Maintenance

· Ensure all press department equipment is operating safely, reliably, and efficiently.

· Oversee proper functioning of environmental equipment such as dust collectors.

· Maintain an organized press department, Powder Delivery, Enea Pad and Die shop to support safe and efficient operations.

· Inspect dies to ensure they are in proper working condition and verify die inventory adequacy to meet production planning requirements.

· Coordinate die rebuilds with external vendors and ensure timely return and quality.

· Ensure Preventive Maintenance Program execution and identify opportunities to improve equipment performance and reduce downtime.

3. Troubleshooting & Technical Support

· Troubleshoot press equipment, dies, and related process issues to ensure tile quality and maximize press throughput.

· Analyze equipment problems and determine corrective actions that minimize downtime, lower costs, and improve yield.

· Recommend improvements to systems, processes, or equipment; implement approved changes.

4. Operations & Cross‑Functional Support

· Support Operations Department as needed to maintain production flow and meet performance targets.

· Collaborate with other departments (Safety, Quality, Operations, Corporate) to resolve issues and coordinate activities.

· Assist with spare parts management to ensure availability of critical components.

5. Safety & Environmental Compliance

· Ensure all safety and environmental regulations, policies, and standards are followed.

· Perform or support safety inspections, audits, and hazard assessments.

· Promote safe work practices and reinforce compliance with procedures such as Lockout/Tagout (LOTO), machine guarding, and PPE use.

6. Planning, Documentation & Reporting · Collect and record data including requisitions, labor hours, work tags, PM documentation, and machine records. · Ensure the completion and accuracy of preventive maintenance work orders and documentation. · Provide input to improve maintenance planning, scheduling, and resource allocation.

7. Department Presence & Support · Maintain a consistent and visible presence in the press department and related areas to support maintenance and operational activities. · Be readily available on the floor to respond to equipment issues, assist technicians, and coordinate Maintenance team in real time. · Ensure strong communication and alignment between Maintenance and Operation teams throughout the shift. 8. Other Responsibilities · Perform other duties as assigned to support department and plant objectives.

Education and Knowledge:

knowledge that are required. College or Technical degree in Engineering, Electronics or related field highly preferred. High school diploma and five plus years of maintenance leadership experience may substitute for a degree. Three or more years of technical leadership experience required. Knowledge of electrical, PLC, mechanical, pneumatic, hydraulic and/or electronic equipment and systems required.

Experience:

• Requires 3 to 5 years of industrial maintenance experience and prior leadership experience. Tile manufacturing equipment knowledge is a plus.

Competencies:

• Core competencies include good communication and problem solving skills, mathematical aptitude, data analysis and interpretation, and ability to prioritize. Computer skills in word processing and spreadsheets. Strong/Proven interpersonal skills a must. Effective and persuasive communications skills both written and verbal required.

Associates Supervised:

• Hourly 10 Technicians

Other Pertinent Job Information:

• This employee will be responsible for direct reports.
• Occasional exposure to hazardous conditions caused by noise, moving mechanical parts, airborne particles, and other conditions associated with a high-traffic production floor.
• Must be able to walk long distances and stand for long periods of time.
• Bending, crouching, and stooping may be required.
• Must be able to work in non-climate-controlled facilities.
• The work environment may be a noisy, high traffic manufacturing production floor.
• May be required to work a flexible schedule to include evening and night shifts, weekends, and holidays.
• The ability to wear personal protective gear correctly most of the day.
• The ability to lift 50 pounds regularly.

Company Description

Press Ganey is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.

Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

Our Mission:

We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.

Our Values:

To put Human Experience at the heart of organizations so every person can be seen and understood.

• Energize the customer relationship:Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.

• Success starts with me:Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.

• Commit to learning:Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.

• Dare to innovate:We challenge the status quo with creativity and innovation as our true north.

• Better together:We check our egos at the door. We work together, so we win together.

About the Role

We're seeking avibrant and driven Business Development Associateto join our Inside Sales team. In this role, you'll be instrumental in generating new business opportunities by scheduling product demonstrations, initiating outreach, and supporting our Sales team focused on Health Plan clients. Press Ganey offers a comprehensive suite of Health Plan tools to include Voice of Customer, Regulatory, Stars & regulatory performance improvement, Provider & Network performance, and Clinical quality.

You'll thrive in a fast-paced environment, engaging confidently with prospects and contributing directly to our growth.

Key Responsibilities

• Strategic Prospecting:Research and qualify leads, initiate outreach, and build meaningful engagement with healthcare organizations.

• Lead Conversion:Overcome objections and secure meetings for Sales Executives using targeted messaging and follow-up.

• Outreach Execution:Leverage email and call campaigns to engage marketing-generated leads and drive interest.

• Pipeline Development:Collaborate with Sales Executives to move opportunities forward and sharpen your sales acumen.

• CRM Management:Maintain accurate records in Salesforce to ensure clean data and effective tracking.

• Performance Goals:Consistently meet or exceed monthly targets for qualified meetings and pipeline contribution.

Qualifications

• Minimum1 year of experiencein prospecting and pipeline generation

• Proficiency inCRM systems(Salesforce and preferred)

• Experience withEnterprise accountsandSaaS salesis a plus

• Background inhealthcare,inside sales, orclient-facing rolesis advantageous

• Experience working with or for a Health Plan would be a strong plus

• Strongwritten and verbal communicationskills

• Self-starter with excellenttime managementandcollaborationskills

• Ability tomultitaskand thrive in a quota-driven environment

• Bachelor's degree preferred

• 10% or less travel

Why Join Us?

• Be part of a mission-driven company improving healthcare experiences nationwide

• Work with cutting-edge technology and industry-leading data

• Collaborate with passionate, innovative professionals

Don't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Additional Information for US based jobs:

Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.

Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

All your information will be kept confidential according to EEO guidelines.

Our privacy policy can be found here:legal-privacy/

Company Description

Press Ganey is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.

Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

Our Mission:

We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.

Our Values:

To put Human Experience at the heart of organizations so every person can be seen and understood.

• Energize the customer relationship:Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.

• Success starts with me:Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.

• Commit to learning:Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.

• Dare to innovate:We challenge the status quo with creativity and innovation as our true north.

• Better together:We check our egos at the door. We work together, so we win together.

This position is responsible for the successful ingress of client data into Press Ganey databases. Client data is used to generate surveys (mail, phone and email) and to capture patient, employee and demographics for.

Job Duties:

• Creating new and updating existing InfoTurn import templates: Working in the TESTINFO & INFOTURN databases to create templates that will capture records from client uploads. Writing logical expressions to pull data from the files as necessary. Working with Account Managers and client IT contacts to verify upload settings such as languages, sampling, precodes, etc... Using tools to test and validate data. Submits for quality inspection by Senior/Lead EDI. Create FTP account and train client on the transmission process. Monitor uploads after implementation to ensure data imports are successful.
• EDI Cases: works independently to address open EDI cases. Writes advanced SQL statements to troubleshoot and define error causes. Reviews and deciphers FTP Server logs to troubleshoot and resolve advanced connection issues. Removes/alters data residing in the InfoTurn database and coordinates approval from appropriate departments (i.e. InfoTurn, Public Reporting, DAR, Client Experience). Upon request from Client Experience, Patient Advisory Services, Public Reporting or the client, the Senior EDI researches uploaded data concerning records processed, duplicates, errors, mailed, undeliverable, data integrity, FTP connection issues, etc... via V-Train (SQL), Intranet reports, Modify demograph, File Import Explorer, Ppatdemo, File Parser, Ultra-Edit, WS_FTP and/or visual inspection of the imported files.
• Communication: Work with both client and PG staff to coordinate the receipt of test data, data-mapping, and live updates. Explain upload methods and required changes to data. Document and communicate account status to client contacts, Client Experience, Public Reporting and Sales.
• Serve as the assigned EDI resource for large enterprise clients. Manage onboarding of new enterprise clients. Manage and implement newly purchased services and changes to existing client file layout(s). Attend scheduled, recurring and impromptu meetings regarding implementation and service issues. Provide ongoing support for all transmission, configuration and data integrity issues.
• Complete SRF update requests: Update import templates according to custom SRF changes not performed by SRF automation. Including add/remove languages, exclusions, custom expressions, custom lookups, etc... Test and validate data by importing data into the test info database and review stored data to assure accuracy.
• Provide phone support: Answer incoming client phone calls. Address issues relating to imported data, upload file errors, FTP transmission and connection errors. Provide second level support for issues escalated from Associate EDI Specialists and EDI Specialists. Provide direction, correct configuration issues or escalate to Lead EDI, EDI Manager or development teams. Attend scheduled client conference calls.
• Training and mentoring: Assist with training EDI new hires on various subject matters including PG developed applications, off the shelf applications, database structure and PG/EDI policies and procedures. Assist with training new hire Account Managers on Import Maintenance/SRF, CRM and Sales Force. Mentor Associate EDI Specialists, EDI Specialists and Account Managers as needed. Address questions from other departments.
• Participates in planning, user acceptance testing and testing of deployed bug fixes/feature enhancements. Works with developer teams to test and troubleshoot new software/hardware technology products.

Don't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Additional Information for US based jobs:

Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.

Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

The expected base salary for this position ranges from $54,000to $70,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus tied to achieved results.

All your information will be kept confidential according to EEO guidelines.

Our privacy policy can be found here:legal-privacy/

Company Description

Press Ganey is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.

Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

Our Mission:

We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.

Our Values:

To put Human Experience at the heart of organizations so every person can be seen and understood.

• Energize the customer relationship:Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.

• Success starts with me:Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.

• Commit to learning:Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.

• Dare to innovate:We challenge the status quo with creativity and innovation as our true north.

• Better together:We check our egos at the door. We work together, so we win together.

The Client Support Specialist is a client facing position. The Specialist I operates as a member of a team to implement, configure, and maintain client data ingress, surveying and reporting throughout the lifecycle of the client's partnership with Press Ganey. With knowledge in PG applications and business procedures, they are responsible for gathering client specific requirements to configure platforms for surveying.

The Client Support Specialist should feel comfortable explaining complex topics and conceptualizing how various solutions work in a variety of use cases. The right candidate for this role will have an analytical approach and be able to match solutions for unique client business needs. This role requires a client centric focus to deliver prompt issue resolution, meet implementation timelines, target dates and internal service level agreements.

• Work within the Client Support team to address client data, surveying, and reporting requests
• Facilitate the integration of business owner needs, and translate operational needs and workflow into system specifications and configuration requirements
• Capture client requirements to appropriately configure products to meet client needs
• Offer clients best practice workflow design and associated application configurations
• Use tools to configure, test and validate all patient experience products
• Responsible for client support throughout the implementation or on-going support cycle
• Prioritize workload and manage timelines to meet client target dates for projects and implementations
• Serve as first level support to triage, troubleshoot and find the right expert to quickly resolve client requests
• Troubleshoot and resolve any issues while appropriately escalating to next level support or manager as needed

• 1-2 years of relevant experience in information technology, health care, client facing project management or operations role
• Experience working at or working with health systems
• Excellent written and verbal communication skills are required
• Excellent analytical, organization and problem-solving skills
• Strong attention to detail
• Proficiency with Microsoft Office (Excel, Word, Outlook, etc.)
• Ability to handle stressful situations

• A bachelor's degree in economics, computer science, or a related field is required.

Could require work beyond regular business hours.

Don't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Additional Information for US based jobs:

Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.

Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

The expected base salary for this position ranges from $50,000 to $54,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results.

All your information will be kept confidential according to EEO guidelines.

Our privacy policy can be found here:legal-privacy/

• Mandatory overtime which may include some Saturdays and Sundays.

• Review work orders, observes specifications and any special notes and prepares work area to print multi-color work on garments.
• Ensure that your machine and work area is cleaned during their shift and before shift end, including disposing all trash and plastic bags, cleaning ink spills, clean all used screens and squeegees by scrapping off excess ink and put in the proper area.
• Maintenance of the machine includes ensuring that the press is kept clean and wiped down with press wash at least once per week.
• Utilize all personal protective equipment as required for personal safety and the safety of their peers.

• Great attention to detail and organization skills
• Excellent written and verbal communication skills
• Computer literate with knowledge and proficiency in Microsoft Office
• Ability to work in a structured and process-oriented environment
• Ability to multi-task and problem solve
• Ability to work seasonal mandatory OT as needed and maintain excellent attendance
• Read and comprehend documents, instructions, and correspondence in English to perform job duties efficiently.
• Communicate effectively with team members, clients, and stakeholders in spoken English, ensuring clarity and understanding.
• Participate in meetings, discussions, and presentations requiring proficient spoken English skills.
• Collaborate with cross-functional teams, providing valuable insights and feedback in English.
• Learn tasks quickly, accuracy driven, personable, team oriented, and punctual with excellence in attendance.
• Ability to add, subtract multiply and divide numbers.

• HS Diploma or GED (required)
• Previous warehouse experience is a bonus
• Bilingual (English/Spanish) is a bonus
• Preference will be given to candidates with previous related experience.
• At least 2-3 years of continued work experience

• Comprehensive Health Care Benefits
• HSA Employer Contribution/ FSA Opportunities
• Wellbeing Program
• 401(k) plan with company matching
• Company paid Life, AD&D, and Short-Term Disability
• Generous My Time Off & Paid Holidays
• Varsity Brands Ownership Program
• Employee Resource Groups
• St. Jude Partnership & Volunteer Opportunities
• Employee Perks including discounts on personal apparel and equipment!

About the Job

The Account Executive is responsible for delivering high-quality client service and producing strong, timely deliverables within a collaborative, cross-functional team environment. This role supports the development of pitch angles and story ideas, secures media placements, and is familiar with core public relations functions, including media monitoring, detailed client reporting, research, and press release development.

The Account Executive provides guidance to interns, trainees, and Account Coordinators in the execution of creative and effective projects and serves as the primary writer for foundational materials. This position maintains ongoing relationships with media contacts, manages day-to-day account administration, and researches and analyzes client issues while collaborating across departments to deliver impactful work.

The Account Executive is responsible for collecting, tracking, and reporting client results and operates under the supervision of a Senior Account Executive or higher-level leadership.

Responsibilities

• Provides day-to-day support to clients, projects, and colleagues and produces client deliverables
• Provide day-to-day support to clients, projects, and internal teams while producing high-quality client deliverables
• Manage multiple projects from conception through completion by anticipating client and team needs, addressing challenges proactively, and ensuring adherence to deadlines and budgets
• Produce polished written materials and distribute press assets (e.g., summary reports, press releases, credentials, proposals) through thorough research and analysis of client-related issues
• Handle media inquiries and take ownership of media relations initiatives by cultivating strong journalist relationships and ideating creative approaches to secure coverage
• Partner with clients to develop key messages, draft rapid-response materials, manage media inquiries, and provide on-site support for court proceedings and press briefings
• Monitor and analyze media coverage, public opinion, digital conversations, and relevant regulatory developments
• Maintain deep knowledge of industry topics, client issues, and news to deliver relevant, strategic, and creative communications aligned with business objectives
• Coordinate and execute client meetings and events; update dashboards and management systems and provide meeting recaps for supervisory review
• Contribute ideas to strategic communications planning and brainstorming sessions
• Research and monitor client industries to identify positioning opportunities and keep teams informed of relevant insights
• Proactively build relationships with external stakeholders (media, third-party organizations, and partners) to effectively communicate client messages
• Support research and development of new business proposals
• Assist with client administrative functions, including billing support and account reporting
• Attend and actively participate in internal and client meetings, including brainstorming sessions
• Provide guidance and mentorship to Account Coordinators, interns, and trainees

Skills

• Excellent oral and written communications skills in English and Spanish
• Ability to complete activities under assigned budget
• Excellent project management skills
• Advanced understanding of media channels and social media
• Ability to translate client needs into media opportunities
• Supervisory and team management skills
• Business presentation skills (including their development)
• Proficient in computer software (Word, Excel, PowerPoint)
• Independent, creative spirit, and the ability to do things differently "think out of the box"
• Ability to supervise multiple tasks simultaneously and work well under pressure

Experience & Qualifications

• A minimum of two (2) years of work experience in professional services firm, journalism, public relations, communications or related field is preferred
• BA/BS required; graduate degree in business, communications, public relations, journalism, or a relevant specialty preferred.
• Proven understanding of techniques of a professional services/consultancy firm.
• Media Relations experience, including media pitching, monitoring, and analysis; press trip work preferred but not required

About Newlink

At Newlink, we believe in the power of connections. We are a strategic consulting firm that helps organizations transform challenges into opportunities through innovation, collaboration, and purpose-driven strategies. With a presence in the U.S., Latin America, and Europe, our multicultural team shares a passion for generating real impact through engagement.

Food & Beverage Manager

I am hiring on behalf of a well-established lifestyle hotel in downtown Mobile for a Food & Beverage Manager to lead all restaurant, bar, café, and banquet operations.

This role is responsible for overseeing daily food & beverage performance, driving revenue, controlling costs, maintaining service standards, and ensuring guest satisfaction across all outlets. You will partner closely with culinary leadership on menu strategy, pricing, forecasting, labor planning, and operational execution, while leading outlet managers and banquet teams.

The ideal candidate will have 3+ years in senior F&B leadership, strong financial and operational experience, and a background in upscale or luxury hospitality. A hands-on leadership style, strong vendor management, and the ability to elevate service culture are essential.