Precision Order Tracking Jobs in Usa
9,220 positions found — Page 2
The Opportunity:
We are a lean and high velocity multifamily investment firm with 440 units and a mandate to scale to 1,500+ units by 2027 on our path to $1 Billion AUM in the next 5 years. We operate with a startup culture backed by a strong principal balance sheet, and we will maintain this "Day 1" intensity until our $1 Billion goal is reached. We are looking for a Founding Director of Finance and Investments who is prepared to make the business their number one priority and own the entire financial lifecycle of our portfolio.
This is a true "multi-hat" leadership role, You will be responsible for building and owning the engine across three phases: Acquisitions, where you will be responsible for sourcing and underwriting new opportunities Finance, where you institutionalize the back-end through precise cash flow forecasting, investor distributions, and tax strategy; and Asset Management, where you hold the portfolio accountable to your forecasts by implementing aggressive execution plans to ensure every property hits its NOI targets. We are looking for a partner who wants to trade corporate safety for long-term equity and help us build this platform from the ground up.
Note: Local to Texas is highly preferred. If not in Texas, candidates must be willing to Spend 5 business days per month in Houston Texas overseeing property (Asset mgmt), networking with brokers and touring new acquisitions. During periods of due diligence requirements to be Houston may increase. Please confirm in your application this travel (all paid for by company).
Key Accountabilities:
- Investment Modeling & Underwriting: You will be the primary lead on modeling new opportunities. You will take raw data from brokers or off-market sources, build complex pro-formas from scratch, and present the investment case to the committee.
- Preliminary Investment Committee (PIC) Leadership: You serve as the "Gatekeeper." Before any deal reaches the Founders, you are responsible for the internal audit of the case—stress-testing exit caps, opex loads, and reno timelines. You are the final line of defense for the firm's capital.
- Due Diligence & Transaction Execution: Lead the financial "scrub" on all acquisitions. You will own the closing checklist, coordinating with lenders, attorneys, and title companies to ensure every debt facility is funded with 100% precision.
- Asset Management & Performance Audit: You aren't just reporting numbers; you are driving them. You will perform monthly audits of property management, identify "cash leakage," and ensure the portfolio hits its NOI targets and investor distributions.
- GL Integrity & Tax Strategy: You own the "Book of Record." You will oversee all accounting entries, manage a rolling 13-week cash forecast, and ensure the firm is "tax-ready" for outside CPAs.
- Treasury & Capital Management: You own the firm’s liquidity. You will manage the movement of capital between property accounts, GP accounts, and the Hold-Co, ensuring we are optimized for both daily operations and upcoming acquisition deposits.
- Tax Strategy & Compliance Oversight: You aren't just filing forms; you are the architect. You will manage the tax filing checklist for all 40+ (and growing) entities, ensuring every K-1 is issued on time and that we are maximizing depreciation and cost-segregation strategies across the portfolio.
- Institutional Reporting & Audit: You will design and produce the quarterly "Investor Report" and "Lender Compliance" packages. You must be able to defend our financials to an institutional auditor or a Life-Co lender with absolute authority.
- Entity & Corporate Housekeeping: You will interface directly with Investor Counsel to resolve legal issues and ensure all corporate entities remain in "Good Standing" across multiple states. You are the "Compliance Officer" for the firm.
- Strategic Financial Planning: You will prepare the annual corporate budget for the Hold-Co and tell the Founders exactly when we have the cash position to buy, when we should refinance, and when we should sell.
- Waterfall & Distribution Management: Build and maintain manual "Shadow Waterfall" models to audit all GP/LP distributions, ensuring all investor classes are paid with 100% accuracy.
- System Architecture: You will help design the infrastructure (CRM workflows, checks and balances) to allow the firm to scale without breaking.
Execution Over Delegation :
We are a lean firm where the Director is expected to "turn the wrenches," not just design the machine. If you are looking to sit in a strategy room and wait for reports to hit your desk, this is not the job for you. You must be an Ambivert—equally comfortable in deep-work silence building a complex model as you are in high-stakes confrontations with vendors or lenders. We are looking for the architect who is excited to turn every wrench today, so they can effectively lead the entire department tomorrow."
Qualifications:
- Experience: 5–8+ years in Real Estate Finance, Investment Banking, or REPE.
- Background: Mandatory experience in Multifamily Syndication. You must have "Battle Scars" from managing the financial lifecycle of actual deals.
- Technical Arsenal: Elite-level Excel skills. You must be a "Blank-Sheet" Ninja (Waterfalls, Sensitivity Tables, etc.).
- Mindset: Skeptical, process-oriented, and highly organized. You must be a "Mismatcher" who naturally finds the holes in a financial story.
- Education: CPA designation is a significant plus, but technical execution is the priority.
- Tech-Savvy: Proficiency in AI automation and modern CRM workflows is highly preferred.
The Rewards:
- Base Salary: $135,000 – $150,000 (Built for a high-growth startup environment).
- Asset Performance Bonus: $50,000 – $75,000+ targeted annual bonus tied directly to portfolio performance and investor distributions being on Target
- Founding Member Equity: 3.0% – 5.0% Equity stake in the Holding Entity. This is true ownership in the firm’s long-term enterprise value, not just deal-level points.
- Vesting Structure: Standard 5-year annual vesting schedule to ensure long-term alignment.
To Apply: Submission Requirements:
To be considered, submit your resume and a brief note confirming the following. Applications without these specific keywords will be automatically filtered out.
- Reference Verification: Are you confident your past managers will verify your technical expertise? If so, include: "I welcome the reference process."
- Are you willing to complete a live, modeling test? If so, include: "Absolute."
- We conduct a rigorous 30-day process (6 interviews + 5 references interviews). If you are comfortable with this, include: "Understood."
- How many years have you been in Multifamily, and what "other hats" have you worn
Remote working/work at home options are available for this role.
Jabil is seeking experienced CNC Machinists to set up and operate 3, 4, and 5 axis CNC mills or CNC lathes with live tooling and without.
SHIFTS AVAILABLE
1st: 7:00 AM - 3:30 PM
2nd: 3:00 PM - 1:30 AM
ESSENTIAL DUTIES & RESPONSIBILITIES
- Safely perform all tasks.
- Work from blueprints, engineering drawings, set up instructions, job instruction sheets (JIS), and verbal instructions to fabricate a variety of machined components
- Inspect parts using precision measuring tools such as micrometers, dial indicators, calipers, bore gages, diameter & groove gages, and height gages.
- Operate a variety of CNC Mills or Lathes and other hand and power machines.
- Assemble cutting tools.
- Maintain 6S requirements in work area.
JOB QUALIFICATIONS & KNOWLEDGE REQUIREMENTS
- Blueprint reading including Geometric Dimensioning & tolerancing
- Understand G and M codes/Mazatrol
- Capable of performing some heavy labor, ability to lift 50-75 lbs.
- Good communication skills (verbal and written)
- Good working knowledge of hand measuring and inspection tools
EDUCATION & EXPERIENCE REQUIREMENTS
- High School/GED or higher education, preferred
- 2+ years' experience as a machinist; familiarity with CNC, Lathe and manual machines a plus
- Mazak Mill, Integrex, or other multi-axis machining experience, preferred.
- Or an equivalent combination of education, training or experience.
This position requires use of information which is subject to compliance with the International Traffic in Arms Regulations (ITAR). To conform to U.S. Government export regulations/ITAR, applicant must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.
Join our team as a Client Operations Associate and become the backbone of our sales operations. You'll handle a wide range of tasks from processing sales orders and invoices to managing returns. Your attention to detail will shine as you calculate freight costs and coordinate shipments, ensuring smooth logistics for our team.
With a focus on collaboration, you'll interact with managers, sales representatives, customers, and vendors to facilitate seamless communication and allow our sales team to exceed our gross margin quota. Additionally, your proactive approach to customer service will be essential as you follow up on orders, provide tracking information, and ensure client satisfaction. If you're ready to play a vital role in driving sales success and delivering exceptional service, this role offers a platform for growth and impact within our team.
Be Ready To…
Order & Transaction Processing
- Actively monitor the incoming requests to process sales orders, purchase orders, invoices, and returns according to company policies and procedures
- Handle RMAs, RTVs, and commercial invoices
- Handle Accounts Receivable follow-up with customers
- Calculate freight costs and coordinate courier/ LTL shipments
- Manage most aspects of inbound purchases for the team
Communication & Customer Service
- Interact with managers, sales representatives, customers, and vendors via email, telephone, and face to face
- Communicate with customers to follow up on orders; send tracking information and credit card receipts
General Support & Special Projects
- Answer phone calls from the inbound company call queue
- Ad hoc projects as assigned
What You Bring to Summit 360:
- Associate or bachelor’s degree preferred
- 1-3 years of experience in an administrative role preferred
- Impeccable attention to detail, accuracy, and organization skills
- Excellent time management, problem solving, and prioritization skills
- Disciplined work ethic with the innate ability to take initiative
- Working knowledge of Microsoft Office Suite
- General understanding of logistics coordination - domestic and international
- Excellent oral and written communication skills
- Exceptional customer service skills
- In depth understanding of and ability to follow processes
- Positive, can-do attitude with a focus on collaboration
What We Do for You:
- Competitive Compensation. We hire well, so we pay well. Why do it any other way?
- Remote Work Environment (with the option for hybrid). Because it works!
- Generous PTO (Paid Time Off) Plan & Paid Holidays. Have a life outside of work! We beg you!
- Medical, Dental, & Vision Benefits. We want our people to be healthy and happy.
- Company-sponsored long-term disability & life insurance. If something happens, you will not need to worry.
- 401k. Ensuring that after a long career with us, you will be taken care of.
- Paid Bonding and Pregnancy Leave. As your family grows, we have you covered!
- Casual Dress Policy. We value individuals and individual choice.
- Modified Summer Schedule. We get our work done in fewer hours so we can start the weekend early.
- Financial assistance for professional development opportunities. We want our company and our people to grow together.
- Fun company-wide outings. Because it’s important to connect outside the office!
- Company Volunteer Opportunities. Help us give back to our community on company time.
- The Best Team! It’s all about the people.
Compensation range: $20-25/ hour
Visit us at to learn more about our company!
Open to candidates located near Eagan, MN or Sioux Falls, SD. While this role is eligible to work remotely, there may be instances when the employee is expected to go into our Eagan, MN office.
Summit 360 is an Equal Opportunity Employer. We pride ourselves on hiring the best person for the job, regardless of race, sexual orientation, gender identity, disability, age, veteran status, or national origin. We do not tolerate harassment or discrimination based on these categories.
AGE Solutions is a premier technology and professional services company, providing in-depth consulting, advanced technology solutions, and essential services throughout the U.S. government, defense, and intelligence sectors. Prioritizing innovation and client-focused solutions, we assist major agencies in addressing intricate issues and ensuring a more secure future.
We are looking for a Task Order Project Manager (TOPM) to join our team in support of a DoD customer in Alexandria, VA. The TOPM serves as the project manager for a large, complex task order (or a group of task orders affecting the same system) and assist the Program Manager in working with the Government Contracting Officer (KO), the task order-level Task Order Managers, Government management personnel and customer agency representatives. Under the guidance of the Program Manager, responsible for the overall management of the specific task order(s) and ensuring that the technical solutions and schedules in the task order are implemented in a timely manner.
Responsibilities Include:
- Develops a Task Order Management Plan (TOMP) describing the technical approach, organizational resources and management controls to be employed to meet the cost, performance and schedule requirements
- Conducts contract Kick-off and In-Process Reviews (IPR) with government stakeholders
- Develops a Transition Plan, 8570/8140 report, and Monthly Progress Reports (MPRs).
- Create, review, and ensure all deliverables for the project are submitted on time.
- Develop, maintain, and manage the Integrated Master Project Schedule (IMPS) to include milestones, critical path, and resources to ensure timely delivery of government-required deliverables.
- Allocate contractor personnel and manage project staffing, operations, and performance
- Identify, track, and resolve assigned project issues and risks
- Communicate daily project status, risks, and issues to Program Managers (PMs) and Points of Contact (POCs).
- Attend and support Daily Scrum (0700 EST) and other required meetings.
Required Skills, Qualifications and Experience:
- Minimum Requirement:
- (5) years relevant experience and 5 years of leadership experience with progressively higher responsibility in the public and/or private sector in the IT and/or consulting fields.
- Education:
- BS or BA or four (4) additional years of related experience.
- Certification Requirements:
- Must have Project Management certification (i.e. Project Management Professional (PMP) Certification, other recognized certification, etc.).
- Clearance Requirement:
- This position requires a SECRET with a Tier 5 investigation.
Compensation: $95,000+
At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally.
- 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it.
- Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact.
- 401(k) with Match: We match 3% of your contributions with immediate vesting.
- Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents.
- Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs.
- Parental Leave: 15 days of fully paid leave for new parents, because family matters.
- Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving.
- Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right.
- Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create.
At AGE, you'll do work that matters, supported by a company that delivers for its people.
AGE Solutions is a premier technology and professional services company, providing in-depth consulting, advanced technology solutions, and essential services throughout the U.S. government, defense, and intelligence sectors. Prioritizing innovation and client-focused solutions, we assist major agencies in addressing intricate issues and ensuring a more secure future.
AGE Solutions is seeking an experienced Task Order Project Manager to lead, oversee, and monitor the execution of an enterprise AV/VTC support program for a DoD Agency. The selected candidate will serve as a single management point of contact between the Government customer, the contract team, and AGE Solutions' senior leadership team. The selected candidate will be responsible for all aspects of TO performance to including staffing, employee mentorship, customer satisfaction, completion of all TO activities, quality management, submission of deliverables, subcontractor management, and financial performance.
Responsibilities Include:
- Serves as the project manager for a complex task order and shall assist the Program Manager in working with the Government Contracting Officer (KO), the task order-level Task Order Managers, Government management personnel and customer agency representatives.
- Under the guidance of the Program Manager, responsible for the overall management of the specific task order(s) and ensuring that the technical solutions and schedules in the task order are implemented in a timely manner.
- May be tasked to participate in Site Surveys for future technical refreshes and for Site Visits and System Testing for Augmentation Outside Vendor Contracts to communicate all findings and recommendation to the assigned VTC Engineer POC.
- Develop and manage project schedules for AV/VTC maintenance activities and installations.
- Develop and manage project plans.
- Oversee technical execution of the task order and ensure quality delivery of work and deliverables across all task areas.
- Develop and submit presentations and reports concerning all aspects of execution.
- Lead In Progress Review (IPR) meetings with government and contractor stakeholders.
- Develop and submit status reports to the government customer, including Monthly Status Reports (MSRs)
- Ensure the continued qualification and access of the contract team and submit associated reports such as 8140 compliance reports, CAC reports, etc.
- Coordinate daily with the contract team and government customer.
- Provide reporting and updates to the AGE PMO.
Required Skills, Qualifications and Experience:
- Experience:
- Five (5) years relevant experience and 5 years of leadership experience with progressively higher responsibility in the public and/or private sector in the IT and/or consulting fields.
- Education:
- BS or BA degree or four (4) additional years of related experience.
- Certifications:
- Must have a current Project Management Professional (PMP) or equivalent.
- Must have at least one of the following: AMX Technician (Networked AV) Certification, Completed Crestron CTI Technician Track Certification, or AVIXA CTS certification.
- Clearance:
- Must possess a High Risk, Secret, Critical Sensitive with a Tier 5/SSBI investigation (DoD Top Secret).
Preferred Qualifications:
- Experience managing DoD AV/VTC installation, configuration, programming, maintenance, and support contracts.
- Technical AV/VTC experience.
- Security+ CE certification or higher.
Work Environment and Physical Demand:
- Must be able to sit and work at a computer for extended periods.
- Must be able to occasionally visit installation and customer sites and assist team members.
- Work may require lifting and moving equipment of up to 40 pounds.
Compensation: $95,000+
At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally.
- 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it.
- Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact.
- 401(k) with Match: We match 3% of your contributions with immediate vesting.
- Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents.
- Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs.
- Parental Leave: 15 days of fully paid leave for new parents, because family matters.
- Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving.
- Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right.
- Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create.
At AGE, you'll do work that matters, supported by a company that delivers for its people.
Job description:
GENERAL DESCRIPTION: The Orders Management Coordinator is responsible non-clinical processes related to billing compliance and proper payment.
DUTIES AND RESPONSIBILITIES:
- Maintain patient/client records; assure information is filed/scanned/saved in appropriate individual patient/client file or electronic medical record. Work on physician follow-up for outstanding orders.
- Process discharges and send discharge summaries to physicians and provide proof of receipt.
- Process, track and send via fax or e-mail patient chart documents.
- Provide receptionist back up as needed.
- Fax and scan all orders for existing patients. Distribute to internal and external providers as appropriate.
- Process medical record requests in coordination with Clinical Management, or Chief Financial Officer.
Other Duties:
- Maintain skills through attendance at Annual Skills Fair or other continuing education opportunities.
- Participate in special projects and perform other duties as requested.
- Keep a daily record of time worked per agency policies.
Compliance:
- Participate in quality improvement (QI) activities to positively impact performance on agency’s overall outcomes.
Confidentiality:
- Assure all staff/patient information is kept confidential.
- Dispose of all written information, with the exception of the employee’s personnel file and the patient’s chart properly when no longer needed.
- Information about the patient/client, their condition, and their care will not be discussed with other patient/clients, the public or with other VNA staff in public places. Discussions should be respectful and related to direct patient care.
Staff Participation:
- Attend and take part in staff/team meetings and applicable in-services. Complete required in-service hours in a timely manner.
- Follow team decisions in achieving agency objectives.
- Foster atmosphere of teamwork and pride in providing agency services.
Work Environment:
- Keep work environment clean and orderly and in a sanitary condition.
- Keep storage areas free from accumulation of material that constitutes hazards.
- Present a professional personal appearance in accordance with established agency dress code; wear name badge.
Infection Control:
- Observe and follow all agency and regulatory guidelines for infection control in accordance with established policies and procedures.
QUALIFICATIONS:
Education, knowledge, licensure and certification
- Graduation from high school or completion of GED.
Experience:
- Basic level knowledge of EMR (electronic medical records), Microsoft operating system and Microsoft Word, Excel and Outlook.
- Prior office experience preferred
Behavior standards:
- Strong communication and interpersonal skills that allow staff to foster relationships, build rapport and establish patient trust to produce positive patient outcomes and work environment for both internal and external customers.
- Initiative to make independent decisions within scope of practice, licensure and/or policies and procedures of the agency.
- Function as a member of an interdisciplinary health care team, committed to the team approach for patient care.
- Represent the agency with honesty, integrity, loyalty, strong work habits and a professional demeanor.
- Communicate effectively with patient/clients, families, physicians, health care providers and other community agencies.
- Respond appropriately in stressful situations.
Physical:
- Ability to work over 8 hours per day and/or over 40 hours per week.
- Walking, bending, kneeling, squatting, lifting, grasping, fine hand coordination in repetitive tasks and motions.
- Ability to work with hands above the head or elbows above the shoulders.
- Ability to work with adequate mobility of back, neck or wrist.
- Ability to lift up to 25 pounds of weight.
- Ability to push or pull with 20 pounds of initial force.
Working Conditions:
- Employee may be exposed to infectious diseases.
- Must have car available, valid driver’s license and auto insurance as required by the state or ability to use public or private transportation to efficiently complete job duties.
- Employee may be required to drive for job related duties.
Job Type: Full-time
Benefits:
- 401(k) matching
- Dental insurance
- Family leave
- Health insurance
- Paid time off
- Vision insurance
Work Location: Hybrid remote in Lawrence, KS 66044
Opportunity available for an Order Coordinator (Spanish Support) to assist the Sales team, including National and Regional Sales Managers. Approximately 30% of this role’s responsibilities involve Spanish-language communication with U.S., Canada, and Latin American markets. Strong written and verbal fluency in Spanish is essential to support email communication and documentation.
The ideal candidate has a sales administration background, excellent organizational skills, and the ability to manage multiple tasks with attention to detail in a fast-paced environment.
Responsibilities
- Respond to customer inquiries via phone, email, or other channels.
- Maintain professionalism with internal and external customers, ensuring positive interactions.
- Generate and close quotes, process orders, and route website leads.
- Collaborate with sales managers and inside sales representatives, tracking tasks, calls, and activity.
- Resolve product or service issues, escalating when necessary.
- Liaise between production, customer care, and accounting to track orders.
- Assist with audits, reporting, and account analysis for clients.
- Develop processes to ensure customer needs are met within budget and with minimal impact on the bottom line.
- Support trade show and meeting coordination, including material preparation, travel arrangements, and logistics.
- Continuously build knowledge of hospitality products and maintain strong relationships with team members and other departments.
Qualifications
- Associate degree or equivalent experience; combination of education and relevant work experience considered.
- Strong written and verbal proficiency in Spanish and English.
- Sales administration experience preferred.
- Familiarity with product structures, bill of materials, routers, or technical prints.
- Excellent written communication skills.
- Strong organizational, technical, and problem-solving skills.
- Ability to work under pressure, meet deadlines, and manage competing priorities.
- Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint).
- Experience with video conferencing tools (Zoom, Teams, etc.).
Our client is a home health care agency located in Greenwich, CT dedicated to exceptional patient care and efficient administrative operations. They are adding a part-time Medical Order Processing Assistant to their team to help streamline the medical order management process. This is a part-time in-office position from 9 AM to 1 or 2 PM, Monday to Friday.
Compensation: $20 to $25 per hour, depending on qualifications and experience.
Job Description
As a Medical Order Processing Assistant, you'll play a critical role in managing and coordinating physician orders:
- Use our Electronic Medical Record (EMR) system to fax physician orders to external providers.
- Monitor order confirmations and proactively call physician offices if faxes aren?t received or confirmed.
- Review orders for completeness, accuracy, and required details.
- Manage incoming orders via fax or digital portals and file them properly in the EMR.
- Communicate clearly with medical staff about incomplete or missing orders.
- Maintain accurate logs of faxes sent, received, and any follow-up actions taken.
Key Qualifications
- Proficiency in using EMR systems, including sending and managing faxes.
- Excellent organizational skills with close attention to detail.
- Confident and professional telephone skills?comfortable calling physician offices for follow-up.
- Ability to review medical orders for accuracy, missing information, or inconsistencies.
- Ability to focus and work diligently without distractions.
- Strong written and verbal communication skills.
- Previous experience in a medical office, healthcare setting, or similar administrative role preferred.
- Ability to work on-site in Greenwich, CT, Mon-Fri from 9 AM to 1 or 2 PM on a part-time schedule.
Job Type: Part-time
Pay: $20.00 - $25.00 per hour
Expected hours: 20 ? 25 per week
Application Question(s):
- Do you have a reliable car to commute to work daily?
Ability to Commute:
- Greenwich, CT 06831 (Required)
Work Location: In person
About Us:
Franco Manufacturing Co., Inc. has been a leading international producer of home fashions for over 70 years. Our products include whimsical and stylish bedding, pillows, throws, towels, and accessories for popular licensed properties, including Disney, Hasbro, Nickelodeon, Warner Brothers, and many more. Franco products can be found at major mass market retailers, specialty stores, discount stores, department stores and on-line retailers.
Responsibilities:
In this highly visible position, you will manage and oversee daily order processing operations to ensure orders are entered, reviewed and released accurately and on-time. Duties include:
- Ensure that inventory and/or product allocation issues are addressed with Planning, Sales, Production Planning, Receiving and/or Distribution management. Ensures accuracy of order confirmation and billing.
- Manages the order pipeline updating ship windows and planned ship dates to give an accurate shipping forecast. Monitor order status, back orders, and exceptions. Proactively address delays or discrepancies.
- Manage the on-boarding of new accounts including reviewing account requirements and sales forecast. Communicate requirements with internal teams to ensure that orders can be processed by the required date.
- Ensures that current routing and compliance requirements are maintained for assigned customers and updates are coordinated with IT.
- Research compliance charge backs and provide Accounts Receivable with supporting documents to handle disputes. Work with VP Operations to develop processes to avoid re-occuring chargebacks
- Ensures that all necessary documents are provided to Order Processing to release and batch customer orders. Ensure that assigned ship dates are communicated and routing is set up.
- Regularly communicate with Sales to ensure they are aware of account and order processing issues.
- Coordinates with warehouse management to prepare production schedules for reworks and pallet assembly projects.
- Oversee the flow of customer shipping orders to warehouses in accordance with customer compliance guidelines. Establishes priorities and assists in planning work center capacity and establishing receiving priorities.
- Maintain NMFC freight class and SCAC codes in operating system.
- Coordinates with Sales, Production, and Logistics teams and implements process improvements to enhance accuracy, efficiency and customer satisfaction.
Requirements:
- Qualified candidates must have 5+ years’ experience managing a Customer Service or Order Processing team in a high-volume consumer products environment
- Previous experience working with major retail accounts including Walmart, Target, and/or Amazon
- Understanding of customer routing through major retail portals
- Experience building and calculating truck volumes and scheduling shipments
- Hands-on experience managing customer compliance and chargeback resolution
- Strong verbal and written communication skills
- Highly detail-oriented with strong organizational skills
- Computer proficiency in MS Office (Word, Excel, Email) and experience with ERP and WMS systems
- Experience with the Blue Cherry ERP system is a plus