Pls Logistics Services Jobs in Usa

At Rite-Hite, your work makes an impact. As the global leader in loading dock and door equipment, we design and deliver solutions that keep our customers safe, secure, and productive. Here, you'll find innovation, stability, and the chance to grow your career as part of a team that's always looking ahead.

This position is responsible for providing logistics assistance to Rite-Hite, Arbon, Independent Distributors and customers to ensure the highest quality and most cost-effective transportation services are delivered. This position supports the Corporate Logistics team in daily operations including freight quoting, freight billing, and other logistics-related functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

• Perform daily audit of freight charges on all inbound and outbound freight bills from all Rite-Hite shipping locations. This will include calculating and assigning a pro-rated share of gross charges where applicable
• Accurate and timely entry of job specific freight charges into Freight Pro-Rate in our ERP system
• Reconcile discrepancies with carriers and/or internal customers as required.
• Work through the Client Resolution Queue in the freight bill pay and audit portal
• Maintain integrity of related data, including administrative duties to support department effectiveness
• Provide accurate and timely freight quotations as requested through Salesforce
• Assist with various logistics functions such as tracking, tracing, and expediting as well as providing supporting documentation on request
• Other duties may be assigned

PRINCIPAL ACCOUNTABILITIES

• Provide timely and accurate freight quotations to Arbon and Rite-Hite independent representatives
• Manage and maintain the integrity of the Freight Pro-Rate process with the focus on a zero balance at each month end.
• Perform daily audit of freight bills; both inbound and outbound, covering the previous days shipping and receiving activity at all Rite-Hite and vendor/partner facilities.
• Ensure timely and accurate Pro-Rate data entry to meet post shipment invoicing demands.
• Reconcile cost discrepancies with carriers and/or internal departments as appropriate. Perform audit related activities through freight bill pay and audit software daily.

EDUCATION and/or EXPERIENCE

• Certificate from an accredited institution OR 2 years Logistics/Transportation experience.
• Associate's degree or Bachelor's degree is preferred.
• Experience with JD Edwards Enterprise One or similar ERP systems preferred
• Experience operating in MyTranzAct or other freight bill pay and audit systems preferred

Experience with Transportation Management Systems (TMS) preferred

What We Offer

At Rite-Hite, we take care of our people - because when you're supported, you can do your best work. Our benefits are designed to support your health, your future and your life outside of work:

• Health & Well-being: Comprehensive medical, dental, and vision coverage, plus life and disability insurance. A robust well-being program with an opportunity to receive an extra day off and more.

• Financial Security: A strong retirement savings program with 401(k), company match, and profit sharing.

• Time for You: Paid holidays, vacation time, and personal/sick days each year.

Join us and build a career where you're supported - at work and beyond.

Rite-Hite is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law.In accordance with VEVRAA, we are committed to providing equal employment opportunities for protected veterans.We are also committed to maintaining a drug-free workplace for the safety of our employees and customers.

With a passion for life

Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers - and to save more lives, we need team players, forward thinkers, and game changers.

Are you looking for an inspiring career? You just found it.

With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries.

The Supervisor, Logistics role is a full-time and onsite position at our East Windosr, NJ location.

Job Overview
The Supervisor, Logistics is responsible for providing leadership, overseeing warehouse personnel and procedures in the daily departmental operations.
The position is responsible for resolving all order issues Pertaining to warehouse functions.

Job Responsibilities and Essential Duties

* Supervise all Receiving/Outbound functions and personnel (direct/indirect)
* Supervises the distribution, efficiency and utilization of the daily workload
* Ensure quality through use, adherence, compliance to policies and procedures as laid out by the governing authorities
* Effectively communicates, coordinates all departmental and fiscal responsibilities to the team
* Resolves all discrepancies, nonconformance and handling of merchandise per policy.
* Ensures a clean and safe work environment daily.
* Ensures that associates are trained and compliant to carry out their assigned duties.
* Ensures all the warehouse plant and equipment is in proper operating condition
* Ensures GDP, Continuous Improvement initiatives/projects are incorporated
* Maintains the quality and regulatory management system

Specific Tasks
* Oversees incoming and outgoing shipping activities to ensure accuracy, completeness, and good condition of shipments.
* Resolves all order issues, ensures all the international paperwork is completed and the shipping of merchandise per regulation.
* Oversee warehouse supply needs, cardboard, pallets, shrink wrap and so forth.

Minimum Requirements
* College Degree preferred or an equivalent combination of education and relevant work experience.
* A minimum of 5 years' Supervisor experience.
* A minimum of 3 years utilizing automated computer-based transaction-oriented systems at the proficient level.

Required Knowledge, Skills and Abilities

• 
  
• Able to multi-task and handle administrative tasks with high attention to detail.
  
• Strong time management skills and ability prioritize and multi-task in a highly demanding environment.
  
• Communication and interpersonal skills are essential.
  
• Ability to respond to customer needs in a proactive manner.
  
• SAP, Blue Yonder or a related system skill preferred.
  
• Intermediate skills in Microsoft Word, Excel and Outlook.
  
• Has working knowledge of QMS
  
• Bilingual in English and Spanish strongly preferred
  

Supervision/Management Of Others:
* The position supervises/manages others

Internal and External Contacts/Relationships
* Logistics cross functional team and management
* Factories, Quality/Regulatory and related Getinge functions

Environmental/Safety/Physical Work Conditions
* Ensures environmental consciousness and safe practices are exhibited in decisions
* Use of computer and telephone equipment and other related office accessories/devices to complete assignments
* May work extended hours during peak business cycles
* Physical requirements such as lifting specific weights

Quality Requirements

Build Quality into all aspects of their work by maintaining compliance to all quality requirements.

Ensure compliance to all FDA and Worldwide Quality & Compliance regulations (As applicable to the job function).

Must have the education and experience to understand and comply with U.S. and Worldwide medical device regulations (As applicable to your job function).

Attend all required Quality & Compliance training at the specified interval.

Adopt the "Beyond Compliance Quality Culture" in the work environment; always meet and exceed requirements.

Disclaimer

The above information in this description is intended to describe the general nature and level of work performed. It does not contain nor is it intended to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

The salary range for this position is between $71,000-$90,000 depending on experience and location.

#LI-MV1

Benefits at Getinge:

At Getinge, we offer a comprehensive benefits package, which includes:

• 
  
• Health, Dental, and Vision insurance benefits
  
• 401k plan with company match
  
• Paid Time Off
  
• Wellness initiative & Health Assistance Resources
  
• Life Insurance
  
• Short and Long Term Disability Benefits
  
• Health and Dependent Care Flexible Spending Accounts
  
• Commuter Benefits
  
• Parental and Caregiver Leave
  
• Tuition Reimbursement
  

Getinge is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, genetic information, national origin, disability, protected veteran status or any other characteristic protected by law.Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.

2nd Shift Customer Service Representative – English/Spanish Required

Hybrid Remote Setting -> Reporting to Phoenix, AZ

Ready to Drive Your Career Forward? At Circle Logistics, we’re not just offering a job; we’re inviting you to embark on a fulfilling career journey. If you're eager for more than the ordinary and want to contribute to a vibrant, growing industry, we want you on our Circle Logistics Team!

Why Circle Logistics? We believe in the perfect blend of hard work and having fun. Our competitive compensation and robust benefits package are designed to empower you to excel, thrive, and truly enjoy your life. Every day you come into work, you are entering a competitive

and engaging work environment. We recognize what you give to make that happen. That is why we recognize those who go the extra mile and celebrate our victories as a team.

Who We Are: Circle Logistics is a leading third-party logistics provider committed to delivering on our promises of Unwavering Service, Tailored Communication, and Innovative Solutions. With over a decade of experience, we’ve evolved from a small team to a thriving company valued at half a billion dollars, fueled by an entrepreneurial spirit. Our team of over 500 talented individuals is passionate about delivering exceptional service, personalized communication, and groundbreaking solutions in a high-energy transportation industry that never sleeps!

What We’re Looking For:

We’re looking for motivated, goal-oriented, self-starters who are:

• Professionals who want to launch their career in a new industry
• Detail-oriented and organized
• Strong communicators — both written and verbal
• Comfortable in a fast-paced, team-oriented environment
• Ready to make an impact and grow a career

If you’re someone with grit, determination, and a desire to win, you’ll fit right in at Circle.

Overview:

As a Customer Service Representative, you will work in a fast-paced environment, coordinating our day-to-day shipments and supporting the efforts of our office by providing visibility and maintaining accurate documentation for all loads. The key responsibilities of this role are to provide clear and concise communication, troubleshoot customer concerns, and proactively monitor the movement of freight to ensure customer satisfaction.

Responsibilities:

• Enter new load orders into our proprietary web-based software
• Initiate “check calls” to track and trace drivers on all pickups and deliveries
• Communicate internally with drivers to ensure accurate documentation
• Closely monitor freight via multiple detailed websites to ensure accurate delivery times and to notify customers of potential delays
• Maintain and collect proper paperwork for each shipment
• Work cooperatively with Sales and Dispatch to provide solutions for customers’ needs and resolve issues
• Maintain an outbound call volume of 100 calls per day

No logistics experience? No problem! You’ll receive hands-on training from day one and all the tools you need to grow.

Skills/Abilities:

• Bilingual (English/Spanish) required
• Must have strong attention to detail
• Ability to prioritize, balance, and organize information while completing multiple tasks.
• Above-average proficiency in Google Drive and Microsoft Suite
• Excellent written and verbal communication skills
• Excellent teamwork skills

Education and Experience:

• High school diploma or equivalent required
• Associate's degree preferred
• Call center experience is a bonus

Benefits:

• Full-time: 40 hours per week
• Room for advancement in a fast-growing company that promotes from within
• Paid holidays and paid time off
• Health, vision, and dental insurance benefits
• 401(k) Plan

Ready to steer your career in a forward-thinking logistics company? Join us at Circle Logistics, where your drive and expertise will help us navigate new opportunities. Apply today, and together, we’ll keep the world moving!

The Vendor Procurement & Carrier Strategy Manager is responsible for leading the sourcing, procurement, onboarding, performance management, and compliance oversight of third-party vendors and transportation carriers supporting Safeway Logistics and ECW operations. This role ensures the organization maintains a reliable, compliant, and cost-effective carrier and vendor network while mitigating operational, financial, legal, and regulatory risks.

The position plays a strategic role in capacity planning, carrier procurement strategy, cost management, and vendor compliance while partnering closely with Operations, Sales, Customer Solutions, Safety, Legal, and Finance teams to support scalable logistics solutions and customer growth.

Key Responsibilities

Vendor Procurement & Management

• Lead the sourcing, evaluation, and selection of transportation, warehousing, and logistics-related vendors and carriers.
• Negotiate vendor and carrier contracts including pricing structures, service level agreements (SLAs), fuel programs, accessorial schedules, and renewal terms.
• Maintain a centralized vendor and carrier database including contracts, certifications, insurance documentation, compliance records, and performance data.
• Monitor vendor and carrier performance against KPIs and SLAs, addressing deficiencies and implementing corrective actions.
• Establish vendor and carrier scorecards to evaluate cost efficiency, service reliability, safety performance, on-time delivery, and claims ratios.
• Conduct quarterly business reviews (QBRs) with key strategic vendors and carriers to drive performance improvements and operational alignment.

Carrier Procurement & Network Strategy

• Develop and execute a carrier procurement strategy to ensure sufficient transportation capacity for all customer freight, including peak season and surge volume requirements.
• Build and maintain a diverse, reliable carrier network across transportation modes including FTL, LTL, and final mile.
• Identify, evaluate, and onboard new carriers and brokers to support expanding customer needs while ensuring compliance and service expectations.
• Conduct market analysis on lane rates, capacity trends, and carrier performance to optimize transportation cost and service levels.
• Lead annual and quarterly RFP/RFQ bid events for major transportation lanes and customer programs.
• Develop lane pricing strategies to support competitive customer quotes while protecting company margins.
• Maintain a centralized rate repository for all contracted carriers to ensure accurate and accessible pricing for internal teams.

Compliance & Risk Management

• Ensure all vendors and carriers comply with applicable federal, state, and local regulations including DOT, FMCSA, OSHA, and insurance requirements.
• Oversee vendor and carrier onboarding processes including background checks, insurance verification, licensing, and safety documentation.
• Implement a carrier risk management model to identify high-risk vendors or carriers and enforce remediation plans or removal when necessary.
• Partner with Safety and Legal teams to manage claims, incident investigations, and carrier corrective action plans.
• Support regulatory audits, inspections, and compliance reviews related to third-party vendors and carriers.

Capacity Planning & Cross-Functional Collaboration

• Partner with Operations and Customer Service teams to forecast freight demand and align carrier capacity accordingly.
• Work closely with Customer Solutions and Operations to match carriers with customer requirements including special handling, temperature-controlled shipments, high-value freight, and time-sensitive deliveries.
• Support Sales teams with carrier network insights during customer onboarding, pricing development, and logistics solution design.
• Lead weekly cross-functional reviews to evaluate capacity planning, carrier performance, and cost-to-serve analysis.
• Develop and track KPIs for carrier and vendor performance including:
• On-time pickup and delivery
• Tender acceptance rates
• Claims frequency
• Safety performance
• Cost efficiency

Reporting & Technology Enablement

• Provide leadership with regular reporting on vendor compliance, carrier performance, cost trends, and risk exposure.
• Implement and leverage logistics technology tools including TMS platforms, carrier portals, and analytics dashboards to improve procurement visibility and decision-making.
• Maintain accurate reporting for leadership to support strategic planning and operational improvements.

Required Qualifications

• 5+ years of experience in vendor procurement, carrier procurement, supply chain management, or logistics operations
• Strong knowledge of transportation compliance and regulatory requirements
• Proven experience managing carrier/vendor contracts, procurement processes, and risk mitigation strategies
• Experience negotiating transportation pricing, carrier agreements, and service contracts
• Strong analytical, negotiation, and problem-solving skills
• Experience working cross-functionally with operations, sales, and compliance teams

Preferred Qualifications

• Experience in 3PL, transportation management, or warehousing environments
• Familiarity with DOT, FMCSA, safety compliance, and carrier qualification programs
• Experience leading transportation procurement events (RFP/RFQ)
• Strong collaboration and cross-functional leadership capabilities
• Experience using TMS systems, logistics analytics tools, or procurement platforms

It's more than a job

As a Contract Logistics Specialist at Kuehne+Nagel, you will manage end-to-end warehousing operations for our customers. By doing so with precision, you not only contribute to the success of your team, but also to the day-to-day operations and success in the warehouse and distribution centres. For example, storing and delivering delicate flowers and fresh ingredients to local stores for everyday lunches and family celebrations. At Kuehne+Nagel, our work truly contributes to more than we imagine.

‎

Under the guidance of the QSHE Supervisor, the Contract Logistics Quality Inspector Team Lead oversees inspection activities to ensure they align with the company's service, quality, and cost objectives. The Quality Inspector Lead is responsible for ensuring Inspectors receive proper training and evaluations according to relevant standard procedures. This role includes managing the scheduling of an adequate number of Inspectors, including coverage for weekend shifts. The Quality Inspector Lead guarantees timely reporting of inspection findings and serves as the primary liaison between Inspectors and leadership. The work schedule is Tuesday through Saturday, from 9:00 pm to 5:30 am.

How you create impact

Essential Duties And Functions

• Oversee daily quality inspection operations, guiding and mentoring inspectors to guarantee that products meet company, customer, and regulatory requirements
• Oversee inspection activities to align with production schedules while ensuring exceptional quality, reliability, and safety standards are consistently upheld
• Identify opportunities to enhance inspection methods and strengthen quality control processes
• Ensure the proper use and maintenance of measurement and testing equipment, such as calipers and gauges
• Be the primary point of contact between the inspectors and operations staff
• Immediately report any interpersonal or staff issues to the QA Supervisor or Manager
• Provide daily direction, training, and oversight to QA Inspectors to ensure production targets are consistently achieved
• Ensure adherence to ISO 9001 and other relevant industry standards while effectively managing quality documentation
• May be required to lift items weighing up to 50 pounds
• Identify and document non-conforming materials, initiate quality Notifications in the designated system, and collaborate with the leadership team to conduct thorough root cause investigations
• Perform or oversee detailed dimensional and visual inspections on complex parts, tools and gauges using various measuring instruments

What we would like you to bring

Knowledge, Skills And Experience

• Minimum Education: High school diploma, equivalent certification, or a technical degree
• Preferred Qualification: At least one year of experience in a leadership or supervisory capacity within a manufacturing or distribution center setting
• Comprehensive expertise in GD&T (Geometric Dimensioning and Tolerances), blueprint interpretation, and precise measurement techniques
• Employees are expected to adhere to procedures introduced through on-the-job training
• Escalating potential situations to higher levels of supervision when necessary
• Identify and rectify errors or inconsistencies encountered during the receipt or completion of paperwork
• Demonstrated capability to prioritize effectively and manage multiple tasks independently with minimal oversight
• The ideal candidate will possess prior experience in warehouse or manufacturing settings
• Computer skills, including proficiency in SAP or comparable quality management systems
• U.S. citizenship is required to comply with International Traffic in Arms Regulations

What's in it for you

There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer great compensation and medical/dental benefits packages, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment.

At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. Base salary is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data.

Kuehne+Nagel is committed to Equal Employment Opportunity (“EEO”) and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation. Kuehne+Nagel strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, protected activity (such as opposition to or reporting of prohibited discrimination or harassment. Kuehne+Nagel will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, and for the sincerely held religious beliefs of applicants and employees depending upon individual circumstances unless such accommodation would create an undue hardship on Kuehne+Nagel. Kuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

Kuehne+Nagel is committed to Equal Employment Opportunity (“EEO”) and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation. Kuehne+Nagel strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, protected activity (such as opposition to or reporting of prohibited discrimination or harassment. Kuehne+Nagel will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, and for the sincerely held religious beliefs of applicants and employees depending upon individual circumstances unless such accommodation would create an undue hardship on Kuehne+Nagel.

Senior Director, Fleet & Logistics [AS-14803]

Cleveland, OH

$160,000 - $205,000 plus 20% bonus, stock options, benefits package

We are partnering with a nationally recognized retail and consumer goods leader to support their search for a Senior Director, Fleet & Logistics. This is a high‑impact, strategic role overseeing one of the largest commercial fleets in the sector and driving last‑mile delivery performance across the U.S. and LATAM. This position will report directly into senior operations leadership and will be responsible for shaping fleet strategy, improving delivery efficiency, and leading key transformation initiatives across a large, distributed network.

This opportunity requires a seasoned leader with a blend of fleet operations expertise, logistics strategy, analytical capability, and the ability to influence successfully across a broad, field‑connected organization.

***Must be based in the Cleveland, OH area- no option for remote work***

The Role:

• Lead the full strategy, lifecycle, and performance of a 5k+ vehicle fleet (passenger cars, vans, box trucks, leadership vehicles) across the U.S. and LATAM.
• Oversee final‑mile delivery operations supporting 500+ stores across 150 districts.
• Direct all routing platforms and delivery planning systems, including oversight of routing changes, vehicle classification, and performance optimization.
• Drive improvements in cost per delivery, miles per delivery, route efficiency, schedule design, and fleet utilization.
• Partner closely with IT on the integration of a new POS system, combining order management and delivery management into a fully modernized platform.
• Monitor networkwide delivery performance using analytics, KPIs, benchmarking, and continuous improvement frameworks.
• Lead change management initiatives across a large and diverse field organization, including delivery teams, dispatch, and district leadership.
• Lead and director the fleet management team
• Build strong relationships with Sales, Operations, Safety, and IT to ensure alignment across all fleet and delivery programs.

The Candidate:

• Bachelor’s degree is required, Master’s degree preferred
• Experience overseeing a large commercial vehicle fleet
• Proven background in high‑volume, rapid‑turn delivery environments
• Strong analytical mindset, with experience using data to drive decisions and performance improvement.
• Comfortable working directly with field teams, delivery personnel, and sales leadership in an operational setting.
• Experience with routing systems, delivery technologies, telematics, or POS integrations strongly preferred.
• Exceptional communication and cross‑functional influence skills, with the ability to operate within a large, matrixed organization.
• Experience leading multi‑layer teams and developing operational leaders.

Director of Reverse Logistics

The Director of Reverse Logistics is responsible for the strategic oversight and operational execution of the company’s reverse supply chain ecosystem including product returns, refurbishment, recycling, and warranty fulfillment. This leader will be a visionary with a track record of enhancing customer experience, optimizing operations, and driving process improvements.

Success in this role requires exceptional leadership, strong communicator who navigate operational challenges – particularly in environments with tenured employees, and cross-functional collaboration expertise to align various departments toward a common goal. The ideal candidate will leverage data analytics, root cause analysis, and continuous improvement strategies to drive results.

Key Responsibilities:

1. Leadership & Strategy

• Define and implement a long-term strategy for reverse logistics operations that aligns with broader business objectives.
• Build, develop, and retain a high-performing team, fostering a culture of accountability, continuous improvement, and adaptability.
• Provide strong leadership in change management, ensuring buy-in from key stakeholders, particularly among tenured employees resistant to process shifts.
• Create clear performance expectations and succession plans for key roles within the department.
• Lead with emotional intelligence, managing difficult conversations and motivating teams to drive operational excellence.

2. Customer Experience & Process Improvement

• Develop customer-centric return and service programs that enhance satisfaction and simplify processes.
• Identify and eliminate pain points in the returns and refurbishment process to improve efficiency and reduce cycle time.
• Monitor and analyze customer feedback and return trends to refine policies and improve product lifecycle management.
• Collaborate with the customer service team to ensure seamless issue resolution and a hassle-free return experience.

3. Operational Excellence & Risk Management

• Establish and monitor KPIs related to return rates, processing times, inventory recovery value, and customer resolution speed.
• Implement root cause analysis (RCA) methodologies to identify the underlying issues driving excessive returns, quality defects, and process inefficiencies.
• Develop cost-reduction strategies to optimize transportation, labor, and inventory management expenses.
• Drive sustainability initiatives, including waste reduction, refurbishing programs, and responsible disposal practices.
• Identify and mitigate supply chain and transportation risks, ensuring business continuity in the face of disruptions.

4. Cross-Functional Collaboration & Communication

• Serve as the key liaison between operations, customer service, and IS to enhance returns and RTV processes.
• Conduct regular cross-functional meetings to track vendor performance, troubleshoot inefficiencies, and improve coordination.
• Ensure alignment between customer service teams and RTV policies to reduce disputes and improve customer satisfaction.
• Provide executive-level reporting on return rates, vendor performance, financial impact, and process improvements.

Additional Responsibilities:

Specific Knowledge, Skills and Abilities:

Process Optimization: Ability to improve RTV workflows, reduce cycle times, and maximize recovery value.

Data-Driven Decision Making: Strong analytical skills with expertise in KPIs, financial reporting, and performance metrics.

Customer Experience Focus: Ability to balance operational efficiencies with customer satisfaction.

Cross-Functional Leadership: Strong communicator capable of aligning multiple departments toward a common goal.

Financial Acumen: Understanding of RTV credits, return impact on P&L, and inventory cost structures.

Compliance & Risk Management: Knowledge of retail regulations, environmental compliance, and return policies.

Vendor & Contract Management: Expertise in RTV agreements, vendor performance tracking, and cost optimization

Preferred Education, Experience and Licenses:

• Bachelor’s degree required in Management, Business, Logistics, or a related field.
• Master’s degree preferred (MBA or Operations/Supply Chain specialization).
• Minimum of 5 years in senior management within reverse logistics, RTV, or supply chain operations.
• Strong experience leading teams and driving process improvements.

Physical Environment/Occupational Risks

• This position will be based out of our Midtown-NY office, with occasional travel required (as needed) to our Burlington-NJ Returns facility.

Atlas Van Lines is comprised of a family of companies that deliver transportation and related services globally through a network of quality agents and select service partners. Atlas is distinguished by agent ownership and a shared commitment to help people go new places more easily and more securely. Through a continuing emphasis on service excellence, the company has achieved extraordinary growth.

Every day we help you go new places®, with expertise in moving and logistics, bringing the world within reach.

Join the Atlas Team!

The International Logistics Intern will gain hands-on experience in transportation logistics, supporting the coordination of Ocean Freight, Container Drayage, Linehaul, and Air Freight services. This role provides exposure to transportation booking, documentation management, rate research, and communication with internal teams and external service providers. The intern will assist in updating records, analyzing transportation data, and ensuring efficient and cost-effective logistics operations.

Key Responsibilities:

• Assist with booking transportation services, including Ocean Freight, Container Drayage, Air Freight, and Linehaul, under vendor guidelines.
• Support the preparation and management of transportation documentation such as Air Waybills, Bills of Lading, Export Declarations, and pre-alerts.
• Help research and compare transportation rates, assist in quoting shipments, and maintain rate resources.
• Collaborate with internal teams and vendors to address transportation-related inquiries and ensure smooth operations.
• Update and maintain records in the MoveWare system, ensuring all shipment details and documentation are accurate.
• Conduct basic data analysis to optimize cost and service opportunities across different transportation methods.
• Support the approval process for transportation-related invoices and learn about financial aspects of logistics.
• Track and confirm shipment pickups and provide status updates to coordinators as needed.
• Participate in additional projects and tasks as assigned.

Position Details:

• Employment Type: Internship, hourly
• Schedule: Full-time during the summer (Monday – Friday, 8:00 AM – 5:00 PM, 40 hours per week); flexible hours during the school year based on class schedule.

Perks & Benefits:

• Paid internship! Earning potential up to $18/hour
• 401(k) retirement plan
• Holiday pay
• Access to an on-site fitness center
• Professional training and development opportunities

Preferred Qualifications:

• Currently pursuing a degree in Supply Chain Management, Logistics, Business, or a related field.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office, particularly Excel and Word.
• Detail-oriented with strong organizational and analytical skills.
• Ability to work collaboratively in a fast-paced environment.