Plexus Customer Service Jobs in Usa
15,201 positions found — Page 4
***This role is 100% onsite in the client location in Baltimore, MD
***Maximum pay rate offered is $18/hour on W2
- All inclusive.
Terms of Employment • W2 Contract, 12 Months • This role is full time onsite reporting at 1068 N Front ST, Baltimore, MD.
• Work Schedule: 08:00 am- 05:00 pm Overview Our client is seeking (4) Junior Customer Service Representatives who are responsible for providing advanced customer service and support to customers of a company.
Responsibilities: • Handling complex or escalated customer inquiries, issues, and requests via phone, email, or chat.
• Providing in-depth information about products or services, including detailed explanations of features, pricing, and specifications.
• Processing complex orders, returns, and exchanges accurately and efficiently.
• Resolving escalated customer complaints or issues in a timely and effective manner.
• Acting as a point of contact for other customer service representatives for guidance and support.
• Mentoring and training junior customer service representatives.
• Maintaining accurate and detailed records of customer interactions and transactions.
• Analyzing customer feedback and trends to identify areas for improvement.
• Collaborating with other departments, such as sales or marketing, to address customer needs or concerns.
• Keeping up-to-date with product knowledge, industry trends, and company policies.
Required Skills & Experience • Junior Level experience required.
• Need prior large volume of utility call center experience • Previous customer service experience/call center experience.
• Handling Inbound and Outbound calls • Solid understanding of customer service principles and practices.
• Excellent communication and interpersonal skills.
• Strong customer focus.
• Ability to handle difficult or challenging situations with professionalism and empathy.
nTech is an equal opportunity employer.
All offers of employment are contingent upon pre-employment background and drug screenings.
Only applicants meeting the above client requirements may be contacted by a Recruiter.
Major Responsibilities: • Develop daily and weekly workforce plans by factoring customer needs, estimated unscheduled repairs, available parts, technician skill sets and work hours to maximize customer service and productivity.
• Communicate with customers as needed for maintenance updates including changes to schedule or work, billing concerns, or to resolve service issues.
• Assure that all Penske Rental units are maintained and prepared for customers • Ensure parts are available for scheduled work • Hold vendors accountable for quality and adherence to schedule for outside work • Provide customer service, assuring customers are satisfied and will return for additional business.
• Maintain shop productivity by optimizing the work plan • Coordinate with district billing clerks as necessary • Other projects and tasks as assigned by supervisor Qualifications: • 2 years of customer service experience required • At least 1 year of hands on mechanical experience required • 2 years of supervisory experience preferred • At least 2 years of service department administration preferred • High School diploma or equivalent required • Associates Degree, Technical School Degree, or Bachelors Degree preferred • ASE certification preferred • Prior experience with service scheduling programs and diagnostic programs preferred • The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management • The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice.
• Regular, predictable, full attendance is an essential function of the job • Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.
Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period.
• The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls.
• The associate must be able to work safely at heights using applicable ladders and elevated working platforms.
• The associate must be able to safely work in all weather conditions.
• Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment.
• The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg.
Salary: $27.50/hr + Shift Differential When Applicable Penske is an Equal Opportunity Employer.
About Penske Truck Leasing/Transportation Solutions Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward.
With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success.
Visit Go Penske to learn more.
Job Category: Vehicle Maintenance Management/Supervisors Job Family: Customer Experience Address: 3009 Evergreen Ave Primary Location: US-CA-West Sacramento Employer: Penske Truck Leasing Co., L.P.
Req ID: 2603014
Join our team as a Customer Service Representative at our Domino's Pizza location in Granite City, United States! We're looking for an enthusiastic and customer-focused individual to provide exceptional service at our 2201 Madison Ave store. As a key member of our team, you'll play a crucial role in ensuring customer satisfaction and maintaining our reputation for quality service.
Responsibilities:
- Answer incoming phone calls and take customer orders accurately and efficiently
- Prepare and make pizzas according to company standards and customer specifications
- Process cash and credit card transactions with precision
- Deliver outstanding customer service, addressing inquiries and resolving issues promptly
- Maintain a clean and organized work environment, adhering to health and safety standards
- Collaborate with team members to ensure smooth operations during busy periods
- Assist with various cleaning tasks to uphold store cleanliness
- Handle and lift items weighing up to 25 lbs. as needed
Qualifications:
- Excellent communication skills with the ability to interact professionally with customers and team members
- Strong attention to detail and ability to follow directions accurately
- Flexibility to work various shifts, including weekends and holidays
- Positive attitude and friendly demeanor, with a passion for customer service
- Basic computer proficiency for operating order-taking systems
- Ability to multitask effectively in a fast-paced environment
- Problem-solving skills to address customer concerns efficiently
- Physical ability to stand for extended periods and lift up to 25 lbs.
- Team-oriented mindset with a willingness to assist colleagues as needed
- High school diploma or equivalent preferred (not required)
Additional Information:
All your information will be kept confidential according to EEO guidelines.
At Security National Bank, if there is one belief we hold together as a team, it's that everything matters. From the words we say, to the way we dress, to the decisions we make and the actions we take every single thing we do matters. Why? Because we recognize the inherent value of each individual, and the potential of what each person can become. We realize every one of life's interactions is an opportunity to help someone reach that potential. This is why we treat even the smallest details of life and banking with careful thought and attention. If you aspire to do the same, we'd like you to advance your career with us at SNB.
As a Customer Service Representative (Bank Teller), you are the Bank's front-line ambassador in delivering stellar customer service. CSR's are a critical role for the Bank and represent our brand. Successful CSR's have a calm confidence, yet are outgoing and engaging. The ideal candidate for this position has a head for numbers, great organizational skills, and meticulous attention to detail. CSR's process large sums of money and multiple transactions per hour, so it's imperative they work accurately, quickly, and with a smile. Our CSR's develop lasting relationships with our customers and promote other bank services and products through referrals.
The Bank provides an excellent professional work environment where people truly enjoy coming to work each day. We are looking for a team-oriented individual with a "can-do" attitude who can proactively step up and offer assistance when needed. Security National Bank provides the training and professional development you need to build a strong foundation for a successful career in banking.
JOB DESCRIPTION:
- Provide the highest level of service to every customer.
- Maintain a cash drawer including taking in/giving out cash and balancing.
- Accurate and efficient processing of transactions.
- Receive loan, safe-deposit box and credit card payments.
- Handle service-related issues for customers.
- Identify customer needs through qualifying questions and refer appropriate services, products and digital options.
- Work as a cooperative team player to achieve branch and department goals.
Required for this position: Excellent customer service and problem resolution skills. Excellent attention to detail, understanding of banking, ability to identify missing items, advanced organizational skills, ability to work under deadlines, independent thinking, analytical skills, self-motivation, strong oral and written communication skills, and demonstrated teamwork.
EDUCATION AND EXPERIENCE:
- High school diploma or equivalent
- Cash handling experience
- Customer service experience
- Accuracy and meticulous attention to detail required
- Excellent oral, written, and interpersonal communication skills
- Ability to navigate multiple computer systems and programs with working knowledge of Word and Excel
- Ability to manage multiple requests simultaneously, meet deadlines, and show flexibility to change direction when needed
- Team-oriented and the ability to work collaboratively across all levels of the organization
- Service-oriented, polite, and respectful
- Advanced problem-solving and analytical skills
- Ability to take direction and instruction and follow through independently until project completion
HOURS:
Extended business hours until 5:00 pm on weekdays and some Saturdays.
BENEFITS:
We offer a comprehensive benefit package to our employees including medical, dental, short and long term disability, life insurance, paid time off, a wellness program, and a 401(k) savings plan at hire for future financial protection.
ABOUT SECURITY NATIONAL BANK:
Security National Bank was chartered in 1884 in Sioux City, Iowa; founded on the time-tested principles of integrity, honor, open-mindedness, efficiency, good humor, respect, duty, and human connection. These principles served as guideposts that enabled SNB to withstand the economic panic of the late 1800s, the Great Depression, two World Wars, and the farm crisis and emerge as the region's most established and trustworthy locally owned bank. We believe what was worth doing well yesterday is still worth doing well today. People change and banking changes, but our time-tested principles remain. To this day, we believe that doing what's right is the only way to take care of customers, empower businesses, cultivate growth, inspire our community, and accomplish the remarkable.
Security National Bank is an Equal Opportunity, Affirmative Action Employer. Applicants are considered for all positions without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, or veteran status.
Location: Highland Hills, Ohio, 44122
Duration: 5+ months
Work Schedule: Mon-Fri; 9:00 AM -5:30 PM
Job Description:
This position provides high?level back?office support to a diverse temporary staffing client base, requiring exceptional attention to detail, technical proficiency, and strong critical thinking. Responsibilities include accurate execution of payroll, invoicing, billing, and payroll funding processes, as well as resolving complex client inquiries related to these functions.
Responsibilities:
- Duties are listed based on the estimated % of time. Other responsibilities may be assigned.
- Performs detailed verification and validation of payroll and billing data, identifying discrepancies, investigating root causes, and ensuring accurate processing.
- Provides timely, professional, and analytically sound responses to client inquiries, using critical thinking and subject?matter expertise to resolve issues related to payroll, billing, and funding processes.
- New customer set up and data entry.
- Maintains multiple interconnected customer databases with a high degree of accuracy, ensuring data integrity across payroll, billing, and funding systems.
- Updates customer folders with changes to reflect current week's payroll and billing instructions.
- Processes credits/rebills.
- Advises clients on optimizing their payroll and billing reporting workflows, applying problem?solving skills to identify inefficiencies and implement more effective processes.
- Delivers ongoing training and technical support to clients, explaining system functions, troubleshooting software issues, and guiding users through complex payroll and billing scenarios.
- Timely transmission of accounting and payments reports such as wires, ACH, and A/R credits/debits.
- Proactively identifies potential risks, recurring issues, and process breakdowns; analyzes root causes and escalates concerns with recommended solutions.
Live the Clients Values:
- Act with uncompromising integrity.
- Provide outstanding service and build trusted relationships.
- Drive innovation in our products and services and continually improve our processes.
- Work in partnership and support each other.
- Be personally accountable and deliver on commitments.
- Treat each other with respect and dignity.
Requirements:
- Consideration may be given to a candidate with a degree in lieu of experience.
Qualifications:
- Education Level Academic Concentration/Major
Req/Preferred - Bachelor's Degree, Accounting or related field, Preferred
Skill/Ability:
- Excellent organizational and time management skills.
- Excellent written and verbal communication skills in an environment with a high volume of calls and emails
- Ability to use multiple types of software including MS Office and proficiency in basic office equipment.
- Strong understanding of accounting principles and the ability to interpret payroll, tax, A/P, A/R, and cash posting data to resolve discrepancies.
- Ability to understand relationships of data in multiple databases and good with numbers, particularly reconciling differences.
- Must demonstrate meticulous attention to detail, accuracy under pressure, and the ability to manage high volume workloads without compromising quality.
- Exceptional critical Thinking and problem-solving skills, with the ability to evaluate issues, determine root causes, and implement effective solutions independently.
- Strong technical aptitude and ability to quickly learn and navigate multiple payroll, billing, and funding platforms, as well as Excel and other MS Office tools.
TECHNICAL SKILLS
Must Have
- 1099-S,Account Audits,Accounting,Accounting Journal Entries,Account Management,Account Reconciliations,Accounts Payable (AP),Accounts Payable Operations,Accounts Payable Process,Accounts Receivable (AR),Accounts Receivable Processing,Accruals,Ad Hoc Reporting,Aging Reports,Asana (Software),Audit Preparations,Audit Reporting,Audit Support,Automatic Clearing House (ACH) Processing,Balance Sheet Account Reconciliations,Balance Sheets,Bank Deposits,Bank Reconciliations,Bill Drafting,Billing,Billing Dispute Resolution,Billing Process,Billing Systems,Business-to-Business (B2B),Business-To-Business (B2B) eCommerce,Cash Allocation,Cash Application,Cash Flow Forecasting,Cash Management,Cash Operations,Cash Reconciliations,Chargeback,Check Processing,Claims Processing,Commission Accounting,Commission Analysis,Commission Reporting,Communication,Conflict Resolution,Credit,Credit Analysis,Credit Card Operations,Credit Card Processing,Credit Card Reconciliations,Customer Billing,Customer Reconciliation,Data Reconciliation,Debt,Dispute Management,Distribution Logistics Management,E-Commerce,Ensure Compliance,Enterprise Resource Planning (ERP),Financial Accounting,Financial Close,Financial Closings,Financial Processing,Full Cycle Accounts Payable,General Ledger Coding,Generally Accepted Accounting Principles (GAAP),Google Workspace,Insurance Claim Handling,Intercompany Accounting,Internal Auditing,International Procurement,Interpersonal Communication,Intuit QuickBooks,Inventory Management,Inventory Planning,Invoice Processing,Invoices,Loan Amortization,Mathematical Calculations,Microsoft Office,Mining,Monthly Close Process,Negotiation,Networks,Odoo,Office Equipment,Operations Support,Oracle Netsuite,Oral Communications,Order Processing,Payment Handling,PayPal,People Management,Pivot Tables,Procurement,Project Proposal Writing,Purchase Orders,Real Estate,Reconciliations,Reporting Management,Report Preparation,Reports Analysis,Revenue Recovery,Sales,Sales Compensation,Sales Order Processing,Sales Orders,Sales Process,Sales Reporting,SAP Data Entry,SAP NetWeaver,Self-Starter,Shipping,Shopify,Slack Software,Spanish Language,Standard Operating Procedure (SOP),Teamwork,Trial Balances,Variance Reporting,Vendor Billing,Vendor Evaluations,Vendor Reconciliation,VLOOKUP Function,Warehouse Inventory Management,Write Offs,Writing
- Ability to navigate multiple databases and systems simultaneously
- Demonstrated ability to maintain accuracy under tight deadlines
- Proficiency with payroll and billing systems
- Strong critical?thinking skills to diagnose and resolve complex client issues
- Strong data integrity skills, including verifying, validating, and documenting client updates
- Strong Microsoft Excel skills (sorting, filtering, formulas, data validation)
Nice To Have
- Ability to troubleshoot common system issues and guide clients through platform workflows
- Understanding of accounting principles relevant to payroll, A/P, A/R, and cash posting
- Working knowledge of payroll processes, earnings, deductions, and employer taxes
Location: Columbia, SC 29229
Duration: 3 months (Contract to hire)
Shift- 8:00 AM - 8:00 Pm
Note: Training Monday- Friday 8:00-4:30 FOR 11 WEEKS
NO TIME OFF WILL BE APPROVED DURING TRAINING
Job Description
Provides prompt, accurate, thorough, and courteous responses to all customer inquiries. Performs research and coordinates with internal departments as needed to ensure timely and effective issue resolution while maintaining high-quality customer service standards.
Required Skills and Abilities: Excellent verbal and written communication skills. Strong human relations and organizational skills. Ability to handle high stress situations. Good judgment skills. Strong customer service skills. Ability to learn and operate multiple computer systems effectively and efficiently. Required Software and Other Tools: Basic computer operating skills. Standard office equipment. Preferred Software and Other Tools: Knowledge of word processing, spreadsheet, and database software. Work Environment: Typical office environment.
Responsibilities
Customer Inquiry Management (65%)
Respond accurately, timely, and courteously to telephone, written, web, and walk-in inquiries.
Ensure effective customer relations through professional communication.
Accurately document all customer interactions.
Research & Issue Resolution (15%)
Initiate or process adjustments as needed to resolve inquiries.
Conduct research and coordinate with other departments to resolve issues.
Respond to and assist with priority inquiries and special projects as required by management.
Customer Feedback & Complaint Management (10%)
Provide feedback to management regarding customer problems, questions, and needs.
Maintain accurate records of complaints and customer comments.
Recommend changes or improvements based on recurring issues.
Follow through on complaints until resolution or escalate to management when necessary.
Process Improvement & Compliance (5%)
Maintain knowledge of quality work instructions and company policies.
Recommend improvements to procedures and techniques identified during daily operations.
Meet all departmental productivity, quality, and timeliness standards.
Fraud & Error Reporting (5%)
Identify and promptly report suspected fraudulent activities.
Report system errors to the appropriate departments.
Skills
Excellent verbal and written communication skills.
Strong interpersonal and organizational skills.
Ability to handle high-stress situations.
Good judgment and problem-solving abilities.
Strong customer service orientation.
Ability to learn and efficiently operate multiple computer systems.
Technical Skills
Required:
Basic computer operating skills.
Ability to use standard office equipment.
Preferred:
Knowledge of word processing, spreadsheet, and database software.
Education
Required Education:
High School Diploma or equivalent.
Required Work Experience:
None.
Preferred Education:
Associate Degree.
Preferred Work Experience:
2 years of customer service or call center experience.
Work Environment
Typical office environment.
At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.
Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day.
To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.
Responsibilities
A Customer Service Representative (CSR) is responsible to deliver a positive customer experience to current and prospective bank customers on the banking floor. This position must be able to adapt well in the face of workplace stressors such as customers service complaints. It requires someone who will maintain the security of customer information, prioritize items of significance, and be a team player.
- Provide quality customer service and a positive banking experience by handling financial transactions (i.e. opening of accounts) with a professional attitude
- Determine customer needs, explain and sell products and services
- Participate in branch prospecting efforts
- Assist customers with requests such as stop payments, wire transfers, balance discrepancies, loan information, etc.
- Serve as a liaison between customer and operational areas
- May provide back up to the teller line as needed
- Ability to understand directions and adhere to established policy and procedures
- Able to remain focused
- Other related duties as assigned or directed
Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to policies, procedures, and internal controls, and meet all training requirements in a timely manner
- As an integral member of the Branch, this position is also responsible to provide assistance wherever necessary to help the Branch and the Bank in achieving their annual goals
- May be called upon to travel to other branches in the area to provide support as needed and to ensure proper staffing levels
Qualifications
Education, Training and Requirements:
- High School Diploma or GED
- Internal product and services knowledge
- Accurate and proficient math skills
- Professional and friendly interpersonal communications skills
- Proficient computer skills
- Clear thinking and ability to stay focused
- Thorough knowledge of bank products and services
- Must be able to consistently demonstrate the Company's core values: a strong work ethic, integrity, respect for others, responsibility, transparency and humility
- Two (2) years of bank and/or customer service normally required
- All applicants must be 18 years of age or older
Other Job Information
Hours: 35 hours/week
Compensation: Commensurate with experience plus potential for annual merit increase. In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on!
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus.
The Company is an Affirmative Action, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law.
The Company will make reasonable accommodations for qualified individuals with a disability. If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department.
Minimum
USD $17.50/Hr.
Maximum
USD $23.82/Hr.
Location: SC, 29229
Time: Monday-Friday, 8:00 AM-4:30 PM
Duration: 3 Months, Contract to hire
Duties:
- Provides prompt, accurate, thorough and courteous responses to all customer inquiries.
- Inquiries may be non-routine and require deviation from standard screens, scripts, and procedures.
- Performs research as needed to resolve inquiries.
- 60% Ensures effective customer relations by responding accurately, timely, and courteously to telephone, written, web, or walk-in inquiries.
- Handles situations which may require adaptation of response or extensive research.
- Accurately documents inquiries.
- 15% Initiates or processes adjustments or performs other research as needed to resolve inquiries.
- Coordinates with other departments to resolve problems.
- Responds to, researches and/or assists with priority inquiries and special projects as required by management.
- 10% Provides feedback to management regarding customer problems, questions and needs.
- Maintains accurate records on complaints and/or other customer comments, and makes recommendations for changes to management.
- Follows through on complaints until resolved or reports to management as needed.
- 10% Maintains basic knowledge of quality work instructions and company policies.
- Assists with process improvements through the recommendation of changes in procedures and techniques discovered during daily operations.
- Maintains all departmental productivity, quality, and timeliness standards.
- 5% Assist with the training of new employees and cross training of coworkers.
Skills:
Required Skills and Abilities: Excellent verbal and written communication skills. Proficient spelling, punctuation, and grammar. Strong human relations and organizational skills. Ability to handle high stress situations. Good judgment. Ability to handle confidential or sensitive information with discretion. Ability to learn and operate multiple computer systems effectively and efficiently. Required Software and Tools: Basic computer operating skills. Standard office equipment. Preferred Software and Other Tools: Knowledge of word processing, spreadsheet, and database software. Work Environment: Typical office environment.
Education:
Required Education: High School Diploma or equivalent Required Work Experience: 1 year of claims processing or customer service experience OR Bachelor's Degree in lieu of work experience. Preferred Education: Associate Degree Preferred Work Experience: 3 years-of customer service or call center experience.
we are a food market where you make the difference
At Wegmans, we're on a mission to help people live healthier, better lives through exceptional food. So, when you bring your passion for food and your authentic self to Wegmans, you're joining a team of difference-makers. Our promise to our customers is simple: Every Day You Get Our Best. And because it all starts with you, we'll make sure you have the support you need to grow personally, express your individuality, and create change in your community.
how you'll make the difference
Our bakeries are a hub of comfort and happiness in our Wegmans stores. As a member of our Bakery Department, you'll work alongside a talented team responsible for the production and packaging of the breads, bagels, sweet treats, and other baked goods that make our customers' day. Our fast-moving, people-first bakeries are the perfect place to let your passion for baking shine.
what will you do?
- Bake, produce, and package baked goods
- Provide incredible customer service and answer customer questions in a timely manner
- Ensure fresh and appealing displays by keeping cases and aisles clean and well-stocked
- Help maximize sales through effective procedures for stocking, rotating, and merchandising product on the sales floor and in the back rooms
- May help unload daily deliveries and stock cases, displays, and backroom coolers with new and existing inventory
At Wegmans, we've always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.
Comprehensive benefits*
- Paid time off (PTO) to help you balance your personal and work life
- Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
- Health care benefits that provide a high level of coverage at a low cost to you
- Retirement plan with a 401(k) match
- A generous scholarship program to help employees meet their educational goals
- LiveWell Employee & Family program to support your emotional, work-life and financial wellness
Our employees have put us high on Fortune 100 Best Companies to Work For list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.
*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.
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At Wegmans, we've always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.
Comprehensive benefits*
- Paid time off (PTO) to help you balance your personal and work life
- Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
- Health care benefits that provide a high level of coverage at a low cost to you
- Retirement plan with a 401(k) match
- A generous scholarship program to help employees meet their educational goals
- LiveWell Employee & Family program to support your emotional, work-life and financial wellness
Our employees have put us high on Fortune 100 Best Companies to Work For list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.
*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.
As a Bilingual Customer Service Representative
- (Spanish-English) working remotely in Sacramento, CA, you’ll be a part of bringing humanity to business.
#experienceTTEC Our employees have spoken.
Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all! This position requires that you reside within 50 miles of Sacramento, CA.
What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers quickly or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You’ll Answer incoming communications from customers Conduct research to provide answers for customers to resolve their issues What You Bring to the Role 6 months of customer service experience High school diploma or equivalent Great written and verbal communication skills in Spanish-English Computer experience High speed internet (> 15mbps) may be required for some programs What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Base wage starting at $18.48 per hour And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit for more information.A Bit More About Your Role We’re committed to helping you build the skills and confidence to succeed, from day one and throughout your career.
Your training experience includes engaging, instructor‑led online sessions that use both webcam video and audio, so you can connect visually with trainers, leaders, and fellow teammates.
Webcam participation is expected during all instructor‑led TTEC and client‑required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful connection and collaboration.
Along the way, you’ll also have access to individualized coaching and thousands of free courses to support your growth.
And while skills can be learned, your caring, supportive nature is what truly sets you apart.
At TTEC, you’re part of one dynamic, global family that’s here to support you every step of the way.
You'll report to Team Lead.
You'll contribute to the success of the customer experience and the overall success of the team.
About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology.
Our work connects people and brands every day—and it starts with the talent behind the experience.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.
We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
