Plexus Customer Service Jobs in Usa
19,185 positions found — Page 3
The purpose of this position is to interact with customers by providing price quotes, processing orders, and answering product-related questions, resulting in high customer satisfaction and effective, collaborative relationships with other company departments, including shipping, production, quality assurance, sales, and accounting. This role supports complex customer accounts, resolves escalated issues, and serves as a resource to other Customer Service Representatives by providing guidance, training, and process support.
The following are essential job functions.
- Respond to customer inquiries through phone, email, and other communication channels.
- Provide customers with information about products, services, and order-related inquiries.
- Maintain documentation of customer interactions, including details of inquiries, complaints, comments, and actions taken.
- Maintain account documentation for customers with specific requirements related to shipping, data entry, pricing, and billing.
- Process incoming purchase orders and other related items for assigned accounts.
- Provide pricing quotations for stock, made-to-order, and custom products.
- Resolve issues by performing activities such as returns, exchanges, and issuing credit memos with proper approvals and procedures.
- Refer unresolved customer grievances to designated departments for further investigation.
- Handle special, unique, and more complex situations with little or no assistance from the Customer Success Manager.
- Identify and communicate potential sales opportunities to sales representatives and/or distributors.
- Uphold and improve quality standards by performing corrective and preventative actions related to job responsibilities.
- Analyze recurring customer issues and collaborate with internal departments to implement long-term solutions.
- Provide general, technical, and functional guidance to others in the department.
- Train and mentor Level I and II Customer Service Representatives regarding processes and best practices.
- Assist in prioritizing departmental workload and coordinating task distribution to ensure efficient service coverage.
- Assist the Customer Success Manager in ensuring that performance metrics and goals are met.
- Other related duties as assigned.
Secondary job accountabilities
- Serves as backup for daily sales reporting and internal sales communications.
This DIRECT HIRE role follows a hybrid schedule and requires regular in‐person work at our Florence, KY office.
Candidates must live within commuting distance - relocation applicants will not be considered.
The Customer Service Specialist is responsible for processing customer orders, handling order entry and shipment scheduling. The Customer Service Specialist performs necessary functions to meet customer requirements on a timely basis.
- Coordinate orders and shipments between Manufacturing and customers. Serves as liaison between internal departments and external customers or sales representatives.
- Supports assigned Rep Territory by processing customer inquiries, quoting prices, delivery information, and terms.
- Interface with departments handling activities such as credit and collections, sales, shipping and purchasing to ensure effective and timely service to customer. Handles phone, fax and email inquiries, discusses customers' needs, and recommends products that will best satisfy them, if possible. Refer advanced inquiries to the appropriate Sales Manager, Technical Sales, or Product Champion.
- Perform essential administrative functions of scanning/indexing paperwork, releasing RMAs into Swecare, etc.
- Track and report to customer and sales staff delivery date, anticipated delays, conflicting terms and conditions of customer purchase orders. Communicates status of delayed orders, back orders or the necessity of substitutions.
- Responds to complaints and coordinates response with responsible departments.
- Use the guiding principles and tools of the Manufacturing System to drive continuous improvement, wherever applicable.
Minimum Qualifications & Experience:
- High school diploma or equivalent education required.
- Preferred Bachelor's degree in Business Administration, Communications, or related field.
- 1 - 3 years of general customer service experience.
- Evidence of mechanical aptitude, preferred experience in a manufacturing setting. Strong organizational, problem-solving, phone and interpersonal skills.
- Ability to confidently assess and mediate high-pressure situations.
- Proficient in Microsoft Office applications and ability to work in multiple systems.
Job Description
Customer Service Representative / Purchasing Agent - Glazing Industry
About Sound Glass
For over 40 years, Sound Glass has been the glazing contractor of choice for general contractors, building owners, and field and office professionals across the Pacific Northwest. We are known for our technical excellence, dependable performance, and strong industry relationships. Our team-first culture, long-term employee retention, and commitment to innovation make Sound Glass a place where talented people build meaningful careers.
Position Summary
Sound Glass Sales is looking for an experienced Customer Service Representative / Purchasing Agent with glass industry experience to join our growing team in Lakewood, WA.
This role is ideal for someone who has previously worked in a glass shop, glazing contractor office, glass fabrication company, or window and door supplier and understands glass products, order entry, and purchasing.
You will work directly with customers, vendors, and internal staff to process orders, coordinate purchasing, and ensure projects move smoothly from order to delivery.
Key Responsibilities
* Provide customer service for glass products and glazing materials
* Process glass orders and order entry accurately
* Coordinate purchasing with glass vendors and suppliers
* Track orders and communicate delivery timelines
* Work with internal teams to ensure orders are produced and delivered correctly
* Maintain records of purchasing, inventory, and order status
* Assist customers with product availability, pricing, and specifications
Required Qualifications
* Previous experience in the glass industry (required)
* Experience with order entry, purchasing, or inside sales
* Knowledge of glass products or glazing systems
* Strong organizational and communication skills
* Ability to multitask in a fast-paced office environment
* Basic computer skills
Preferred Experience
Candidates with experience in the following will stand out:
* Glass shop operations
* Glazing contractor office work
* Commercial glass or residential glass
* Insulated glass units (IGU)
* Tempered or laminated glass
* Shower glass or storefront systems
* Purchasing coordinator
* Procurement specialist
* Junior buyer
* Vendor manager
* Purchasing manager
What We Offer
* Competitive pay based on experience
* Stable full-time position
* Supportive team environment
* Opportunity to grow within the company
* Health Care - Medical, Dental, Vision, etc.
* 401K, 401K match
* Paid time off and holidays
Position Details:
Full time
Monday - Friday
Pay: $28 - $34 depending on experience
On-site Company Description
For over 40 years, Sound Glass has been the glazing contractor of choice for general contractors, building owners, homeowners and field and office professionals across the Pacific Northwest. We are known for our technical excellence, dependable performance, and strong industry relationships. Our team-first culture, long-term employee retention, and commitment to innovation make Sound Glass a place where talented people build meaningful careers.
Company Description
For over 40 years, Sound Glass has been the glazing contractor of choice for general contractors, building owners, homeowners and field and office professionals across the Pacific Northwest. We are known for our technical excellence, dependable performance, and strong industry relationships. Our team-first culture, long-term employee retention, and commitment to innovation make Sound Glass a place where talented people build meaningful careers.
“TOP FRANCHISE” 3 Years Running – Entrepreneur
“100 Most Influential Companies” – Time
Join one of the hottest global brands - with a top Franchisee - HAZA BELL! HAZA BELL has a track record of guest satisfaction, team satisfaction & internal career growth that lets your talents shine!
- One of the largest US Taco Bell Restaurants & Growing Annually
Our Leaders teach & inspire their teams to deliver our flavorful products with fast & friendly service while guiding each associate on their Career Path. We do this by executing daily on detail & delivering excelling financial performance driven by guest satisfaction.
Contact us today to start your Path to Success!
You support the Restaurant General Manager (RGM) by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems, seek help when needed, and are willing to help and guide others. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You’ll also ensure that the restaurant is a safe place for Team Members to work and customers to visit.
Shift Lead behaviors include:
- Solving customer complaints quickly and with a smile.
- Providing feedback to Team Members in a positive manner.
- Communicating openly and honestly with the Restaurant Management team.
- Following cash, security, inventory, and labor policies and procedures.
You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. HAZA Bell is an equal opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job. Qualified applicants will receive consideration without regarding to age, race, color, religion, sex, sexual orientation, disability, or national origin. Must be eligible to work in this country.
Job Title: Restaurant Shift Manager
Overview: As a Restaurant Shift Manager, you will oversee the operations during your designated shift, ensuring efficient and smooth functioning of the restaurant. You will lead a team of restaurant crew members, maintain high standards of food quality, cleanliness, and customer service, and uphold company policies and procedures.
Key Responsibilities:
1. Leadership and Team Management:
2. - Supervise and coordinate the activities of restaurant crew members during your shift.
3. - Delegate tasks effectively and ensure team members understand their responsibilities.
4. - Provide coaching, training, and performance feedback to team members to foster a positive and productive work environment.
5. Customer Service Excellence:
6. - Ensure outstanding customer service by greeting customers, resolving complaints, and ensuring all customer inquiries are handled promptly and professionally.
7. - Monitor service quality and address any issues or concerns raised by customers to maintain high levels of customer satisfaction.
8. Operational Oversight:
9. - Oversee the opening and closing procedures of the restaurant, including cash handling and reconciliation.
10. - Ensure adherence to food safety and sanitation standards, including proper storage, handling, and preparation of food.
11. - Monitor inventory levels and order supplies as needed to meet operational demands.
12. Shift Scheduling and Staffing:
13. - Create and maintain shift schedules to ensure adequate staffing levels to meet customer service and operational needs.
14. - Coordinate with the restaurant manager or assistant manager to address staffing gaps and schedule adjustments.
15. Training and Development:
16. - Train new hires on restaurant policies, procedures, and job responsibilities.
17. - Conduct ongoing training sessions to develop team members’ skills in customer service, food preparation, and safety protocols.
18. Financial Accountability:
19. - Monitor sales performance and expenses during your shift to achieve financial targets and control costs.
20. - Implement strategies to maximize profitability and optimize operational efficiency.
21. Communication and Collaboration:
22. - Communicate effectively with the restaurant management team, including managers, supervisors, and other shift managers, to ensure alignment on operational goals and priorities.
23. - Collaborate with kitchen staff, servers, and support personnel to coordinate operations and deliver seamless service to customers.
Requirements:
- Proven experience in a supervisory or managerial role within the restaurant industry, with a strong understanding of restaurant operations.
- Excellent leadership and interpersonal skills, with the ability to motivate and inspire team members.
- Knowledge of food safety regulations and best practices in food handling.
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
- Flexibility to work various shifts, including evenings, weekends, and holidays as required.
Education and Certification:
- High school diploma or equivalent (required); college degree in Hospitality Management or related field (preferred).
- Certification in food safety (e.g., ServSafe) is advantageous.
Physical Requirements:
- Ability to stand, walk, and move around the restaurant environment for extended periods.
- Lift and carry objects weighing up to 25 pounds.
- Work in a fast-paced and sometimes stressful environment.
Benefits:
- Medical, Dental, Vision Health Plan options
- 401(k) Retirement Plan
- STD, LTD, and Life Insurance options
- Opportunities for career advancement within the restaurant management team.
- Employee discounts on meals and beverages.
- Training and development programs to enhance leadership and management skills.
- Paid Time Off in the First Year
- Monthly Performance Bonus
- Annual Awards for Top Performers
Conclusion: As a Restaurant Shift Manager, you play a critical role in ensuring the operational success and customer satisfaction of the restaurant during your shift. Your leadership, organizational skills, and commitment to excellence contribute to the overall success of the restaurant and the satisfaction of both customers and team members.
IF Applicable Pay Transparency Range:
$16.00 - $18.00
LoanStar Title Loans
10804 US Hwy 290 E Manor, TX 78653
Pay Range
$14.50 per hour
Compensation is based on experience, qualifications, and performance. Bonus opportunities may be available where applicable but not guaranteed .
Schedule
Store Hours:
Full-Time in store position
Monday - Friday: 10:00 AM - 6:00 PM
Rotating Saturdays: 9:00 AM - 2:00 PM
Never work on Sundays
About the Position
Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing loans and payments, and maintaining regular communication with customers regarding their accounts. This includes making courtesy calls when necessary and ensuring compliance with company policies and procedures.
Customer Service Representatives are the heart of our business and play a critical role in delivering the honest, respectful service our customers expect.
Key Responsibilities
• Provide exceptional customer service in person and by phone
• Explain loan products, terms, and payment options clearly and professionally
• Evaluate vehicles and process loan applications
• Manage customer accounts and payment processing
• Perform data entry and maintain accurate records
• Make courtesy reminder calls as needed
• Maintain compliance with company policies and applicable laws
What We Offer
- Competitive pay
- 6 paid holidays
- Paid vacation
- Paid on-the-job training
- Full-time, stable work schedule
- Career growth opportunities
- Medical, dental, vision, and other voluntary benefit options available beginning on the 91st day of employment, subject to plan terms and eligibility requirements.
Qualifications
General
• Must be able to work full-time schedule listed above
• Positive attitude and strong work ethic
• Excellent communication skills
• Detail-oriented and organized
Education
• High school diploma or equivalent required
Experience
• Previous customer service experience preferred but not required
• Computer and data entry experience preferred but not required
Personal Attributes
We are seeking individuals who are motivated, honest, dependable, and looking for a long-term career opportunity. We value team members who represent our company with integrity and professionalism within the communities we serve.
About LoanStar Title Loans
LoanStar Title Loans and its affiliated companies operate nearly 1,000 stores in more than twenty states nationwide. Since 1990, we have been committed to providing short-term loans through a process that is fast and hassle-free, with straightforward terms and competitive pricing, all while delivering excellent customer service.
Additional Requirements
• Must be able to pass a company background screening, which may include criminal, credit, and employment verification, consistent with applicable state and federal laws.
Equal Opportunity Employer
LoanStar Title Loans is an Equal Opportunity Employer. We consider applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other protected characteristic in accordance with applicable law.
Additionally, the Cashier and Customer Service role will greet customers as they enter the location and answer any questions as needed as well as take orders and enter them into the POS terminal. Attention to detail is a must, since you will accept payments for items purchased and balance the cash register at the beginning and end of the shift.
Nice to haves:
-High school diploma (or equivalent)
-Excellent customer service skills
-Excellent verbal communication skills
-Ability to operate available equipment, such as cash registers, calculators, or scanners
-Mathematical skills, as needed to make the change and give refunds
-Knowledgeable about the products and services and customer-related policies at Taco Bell - Middleton
Major Responsibilities: • Develop daily and weekly workforce plans by factoring customer needs, estimated unscheduled repairs, available parts, technician skill sets and work hours to maximize customer service and productivity.
• Communicate with customers as needed for maintenance updates including changes to schedule or work, billing concerns, or to resolve service issues.
• Assure that all Penske Rental units are maintained and prepared for customers • Ensure parts are available for scheduled work • Hold vendors accountable for quality and adherence to schedule for outside work • Provide customer service, assuring customers are satisfied and will return for additional business.
• Maintain shop productivity by optimizing the work plan • Coordinate with district billing clerks as necessary • Other projects and tasks as assigned by supervisor Qualifications: • 2 years of customer service experience required • At least 1 year of hands on mechanical experience required • 2 years of supervisory experience preferred • At least 2 years of service department administration preferred • High School diploma or equivalent required • Associates Degree, Technical School Degree, or Bachelors Degree preferred • ASE certification preferred • Prior experience with service scheduling programs and diagnostic programs preferred • The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management • The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice.
• Regular, predictable, full attendance is an essential function of the job • Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.
Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period.
• The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls.
• The associate must be able to work safely at heights using applicable ladders and elevated working platforms.
• The associate must be able to safely work in all weather conditions.
• Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment.
• The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg.
Penske is an Equal Opportunity Employer.
Pay: $28/hr.
or $58,240/yr.
About Penske Truck Leasing/Transportation Solutions Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward.
With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success.
Visit Go Penske to learn more.
Job Category: Vehicle Maintenance Management/Supervisors Job Family: Customer Experience Address: 11200 Peoria St Primary Location: US-CA-Sun Valley Employer: Penske Truck Leasing Co., L.P.
Req ID: 2602701
You will handle inquiries, assist with daily office tasks, and help ensure smooth operations.
Key Responsibilities Respond to customer inquiries (phone, email, in-person) Resolve issues professionally and efficiently Perform administrative tasks (data entry, filing, scheduling) Maintain accurate customer records Support day-to-day office operations Requirements Experience in customer service or admin roles Strong communication and organizational skills Basic knowledge of Microsoft Office Ability to multitask and stay detail-oriented
This position provides essential administrative support to the Service Center team, including filing, data entry, and basic customer service functions.
The ideal candidate ensures documentation is accurately maintained, data is properly recorded, and support is given to internal staff to keep operations running smoothly.
Interested candidates, please send updated resumes to: Summary of Essential Job Functions Maintain 100% commitment to safety policies and procedures.
Accurately perform data entry tasks into company systems.
Maintain, organize, and update filing systems (both paper and electronic).
Process and log incoming documentation and customer inquiries.
Provide general administrative support to Service Center Managers and Account Managers.
Assist with account updates and record-keeping to ensure accuracy and compliance.
Monitor deadlines and ensure timely entry and filing of customer and internal documents.
Support internal communication by ensuring information is properly documented and accessible.
Build and maintain strong working relationships with internal teams.
Perform other duties as assigned by manager.
Education College degree preferred; equivalent experience will be considered.
Experience & Skills Required Must have experience with distribution and oil/gas experience 2–4 years of experience in a customer service or administrative support role.
Excellent customer service skills with the ability to interact professionally with customers and team members.
Ability to work independently and prioritize responsibilities effectively.
Strong communication skills, both oral and written.
Proficiency in math skills including addition, subtraction, multiplication, and division.
Ability to perform calculations using whole numbers, fractions, and decimals.
Basic computer skills including MS Word, Excel, internet, and email.
Ability to successfully utilize company software systems.
Work Schedule Monday through Friday, 4 hours per day (20 hours per week).
On-site position — daily office presence required.
Apply online or at our office: Express can help you find a job that is a good fit for your needs and abilities, and you’ll never pay a fee for our services and support.
Three Ways to Apply: (choose one) Resumes may be emailed to: or Call our office (936)760-1771 Visit our office: 2816 I-45 N Suite 100, Conroe, TX 77303 Walk-ins: Monday-Friday from 9AM-2PM Please bring I-9 compliant documents.
(click on the link for more information) About us: Express works with job seekers to help them find the right job for their skills and experience.
As one of the leading staffing companies in North America, State, and Location Name, we’re ready to help you take the next step in your career.
Whether you are ready for a full-time position, looking for part-time work, or want a more flexible schedule, Express has a wide range of jobs available including: Administrative Light Industrial Skilled Trades Professional positions We are an equal opportunity employer and value diversity at our company.
We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or genetic information.
Latrisha is eager to serve as your contact for this position and many others in our area.
Take the first step toward your success.
Apply with Express today!
We are seeking a Customer Service Associate to assist with customer interactions and support office operations.
Responsibilities: Greet and assist customers in person, on the phone, and via email.
Schedule appointments and process payments.
Maintain customer records and handle paperwork.
Support office tasks like filing, data entry, and inventory management.
Address customer inquiries and escalate issues when needed.
Requirements: Previous experience in customer service or admin support.
Strong communication and organizational skills.
Ability to multitask and work in a fast-paced environment.
Proficiency with office software (Word, Excel, etc.).
High school diploma or equivalent (auto industry experience is a plus).