Planet Pharma Jobs in Usa

POSITION SUMMARY:

The Instrumentation and Calibration Engineer has the responsibility for ensuring the site’s production instruments are operating at optimal levels and properly maintained to data collection in an FDA regulated environment. The position will be primarily responsible for ensuring all instruments are maintained in a calibrated state. Additionally, the Engineer will support general troubleshooting of production equipment/utilities, and asset management.

To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required:

• Shall adhere to all applicable regulatory requirements, including FDA, EPA, OSHA, and related safety, health and environmental procedures, policies and practices.
• Consistent support and practice of all Piramal Pharma Solutions mission, vision, and values.
• Identify and protect the original technical information as part of the company property.

KEY RESPONSIBILITIES.

• Support the Preventive Maintenance (PM) program through the creation of new PM tasks, evaluation of existing PMs for technical relevance to current asset problems.
• Help create Standard Operating Procedures (SOPs) for equipment operation, engineering analyses, PM and calibration tasks, that adhere to FDA and cGMP requirements.
• Support the management of the calibrations on production instruments, such as temperature sensors (RTDs/resistance thermometers), pressure sensors (electronic manometers, gauges), and other transmitters.
• Support root cause investigations to a detailed level required for an FDA regulated/cGMP environment, and translate these root causes to effective CAPAs that mitigate equipment risk.
• Assesses and monitors equipment for reliability of operation implementing necessary improvements
• Maintains system classification of incoming equipment with the system owner. Duties may include assembly of supplier operating and maintenance manuals, installation and operational qualification.
• Translate data from Root Cause Centered Maintenance (RCCM) data to support Autonomous Maintenance program. Train Operations personnel in Autonomous Maintenance.
• Maintain calibration records, and qualification of calibration contractor.
• Manages risk to achieve organization's strategic objectives in areas of environmental health and safety, asset capability, quality, and production.
• Conducts risk analyses routinely when production equipment is functioning outside of expected parameters
• Develops Total Cost of Ownership, Mean Time to Failure, Life Cycle Cost, Mean Time to Repair, specific to critical equipment in the production areas.
• Runs process improvement projects from design thru implementation. Apply Root Cause Centered Maintenance (RCCM) to develop improved preventive maintenance tasks.
• Executes changes through to completion, from initiation of change controls to revising SWIs, coordinating work with Maintenance/Engineering, etc., to close out of CCs
• Collaborates with other departments to ensure that reliability is integrated into all aspects of the organization
• Participates in and execute qualification and validation of equipment and processes

EDUCATION/EXPERIENCE.

• Bachelor’s degree in an engineering discipline and 3 years of experience in a related or similar field, or
• Associate’s degree in an engineering or scientific discipline and at least 5 years of experience.

JOB COMPETENCIES.

• Analytical thinking: the ability to think critically and logically, as well as the ability to work with large sets of data and make sense of them.
• Technical aptitude: a strong understanding of the systems, equipment, and processes at hand. This includes knowledge of the engineering principles and specific systems used at an organization.
• Mechanical aptitude: an understanding of how mechanical components fit together and support the function of equipment. Demonstrated curiosity for how production equipment functions.
• Problem-solving: the ability to think creatively and come up with innovative solutions to complex problems. Specific experience applying Root Cause Analysis and Root Cause Investigation concepts to determine root causes and create effective corrective actions.
• Communication: the ability to explain technical concepts in a clear and understandable manner, as well as the ability to collaborate effectively with others. The ability to generate highly technical equipment maintenance into work instructions for Maintenance Technicians.
• Time management: the ability to manage multiple projects and tasks simultaneously and effectively including planning, scheduling, and organizing. Preferred experience in the Agile Project Management System.
• A continuous improvement mindset: identifying and implementing ways to continuously improve reliability.
• An understanding of lean manufacturing principles, and applying Six Sigma concepts to chemical manufacturing.
• Safety-conscious: the ability to identify potential hazards and take the necessary steps to mitigate them.
• Knowledge of CMMS system and functions
• Knowledge of the regulations and their application to instruments that gather GMP data in a production environment.

JOB OVERVIEW:

The Validation Scientist position encompasses all areas of Technical Services with primary focus on technology transfer, scale-up, process optimization, process/packaging validation, commercial production technical support as well as equipment qualification and cleaning validation support.

KEY ROLES/RESPONSIBILITIES:

• Lead and execute projects such as technology transfer, scale-up, process optimization process/packaging validation as well as equipment qualification and cleaning validation support to meet critical project deadlines.
• Provide technical support in the investigation of manufacturing incidents and major deviations. Assure thoroughness of investigation and documentation as well as implementation of preventive/corrective actions as necessary.
• Conduct commercial production technical support activities such as qualification of alternate suppliers of API, excipients and packaging components, equipment change parts, process parameters, yield limits, hold time studies, etc.
• Execute utility and process equipment qualification support activities such as installation, operational and performance qualifications, periodic reviews, investigations, assessments, review change control and non-routine maintenance requests, out of specification calibrations, etc.
• Perform cleaning validation support activities such as execution of cleaning validation and verification studies, hold time studies, investigations, assessments, justifications, maintain cross contamination program, etc.
• Develop and/or execute experimental designs and approaches to resolve technical problems and utilize engineering standards, principles, concepts, equations as well as statistical techniques.
• Prepare and review documents to support projects, such as laboratory notebooks, protocols, reports, assessments, justifications, investigation reports, regulatory submissions, master batch records, change control, etc.
• Complete and document physical sampling and testing such as loss on drying, particle size distribution, bulk density, viscosity, pH, tablet weight, thickness, hardness and friability; sample for analytical and microbiological testing.
• Author and periodically update assigned Standard Operating Procedures (SOPs) for the department.
• Represent Technical Services at project team meetings and provide sound technical advice.
• Coordinate and interface with Operations, Facility Engineering, Quality Control, Quality Assurance and Regulatory Affairs groups to assure successful project execution.
• Directly interact with Piramal Pharma Solutions clients.
• Maintain regulatory compliance within the function and follow site safety, health, and environmental policies and procedures.

EXPERIENCE:

• Minimum of a Bachelor's degree in a scientific discipline (e.g., Chemical Engineering, Pharmaceutics, Pharmacy, Chemistry or equivalent) with a minimum of 3 years experience in Technical Services, Process Engineering, Process Validation, Formulation or related field in the pharmaceutical industry.
• Experience in laboratory and production scale manufacture of solid oral, liquid and semi-solid dosage forms using equipment such as comminuting mills, high-shear granulators, fluid bed dryers, blenders, tablet presses, tablet film coaters, encapsulates, low and high-shear mixing vessels, homogenizers, pumps, packaging, etc.
• Working knowledge of cGMP (Current Good Manufacturing Practices) regulations, SUPAC guidance, and general compliance expectations.
• Working knowledge of investigational techniques, including but not limited to root cause analysis, risk assessment impact evaluation, and technical report writing.
• Must possess research and problem solving abilities and be capable of producing detailed documentation, understand and make generalized and specific conclusions from project data.
• Technical writing experience is required with attention to detail skills essential.
• Must be able to work in a team environment with effective project planning/management, analytical thinking, organization, and execution skills.
• Must have proficiency in the Microsoft Office Suite programs.
• Demonstrated professionalism and excellent communication skills with internal and external personnel are essential.
• Ability to work effectively managing multi projects at a fast pace withcross-functional departments and manage priorities to meet timelines.
• Must be innovative, proactive, resourceful and committed to continuous improvement.
• Working knowledge of cGMP data management systems (EDMS, Trackwise, and/or SAP) is preferred.

WORK ENVIRONMENT:

The position requires the ability to work in ahigh demand office and manufacturing setting with time spent performing "on the floor" activities in laboratory and manufacturing areas. The position may require extended hours including evenings and weekends as well as work hours on 2nd and 3rd shifts depending on project needs.

We're Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 90+ clubs and growing! Since 2016, we have grown from 16 locations in TX to over 90 locations in 6 states in great markets like Austin, Dallas, Raleigh, Tulsa, and NW Arkansas. We are opening new clubs each year and with that kind of growth, you can build a great career here! In fact most of our senior managers started at the front desk and worked their way up to now earning base salaries that begin at $42k as a GM, $60k as a Regional manager (responsible for 5-10 locations), and all the way up to over a $100k as a Regional Director overseeing 10+ locations!

But it all starts at the front desk where all of our Team Players (what we call our employees) are responsible for creating a positive member experience through superior level of customer service and cleanliness.

• Provide an exceptional customer service experience.
• Check members into the system.
• Take prospective members on tours then assist them with the new account sign-up process
• Facilitate needed updates to member's accounts.
• Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
• Detailed cleaning in all areas of the facility.

• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
• People with positive mental attitudes excel here!
• Customer service background preferred.
• Punctuality and reliability is a must.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
• High School diploma/GED equivalent required.
• Must be 18 years of age or older.

• Continual standing and walking during shift.
• Continual talking in person or on the phone during shift.
• Must be able to occasionally lift up to 50 lbs.
• Will occasionally encounter commercial cleaning products during shift.
• Our team players and members are our top priority! That's why we are following super-strict safety and cleaning protocols.
• Mask up! All of our team players are required to wear masks at all times while in-club and members are required to follow all state & local mask mandates.
• Squeaky Clean! We've always been known for our clean clubs, but we have kicked that up to ensure our equipment and facilities are effectively sanitized against COVID-19.
• Social Fitnessing! We offer a touch-less check in for our members and promote keeping a safe distance between all.
• Need a day off? Full time employees have paid leave to take a break!

• Make payday any day by taking advantage of our financial wellness benefit, MyFlexPay
• Every Team Player receives a FREE Planet Fitness Black Card Membership
• Our Employee Assistance Program (EAP) gives you free and confidential access to counseling resources
• PLUS - Paid Time Off (PTO), Paid Parental Leave, and Health Insurance Benefits are offered to all eligible Team Players

Compensation: $12.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Help promote our Judgement Free Zone, by representing our core values and adhering to our business drivers during each scheduled shift.

Perform to your best abilities during your assigned work shift.

Monitor and maintain club cleanliness and atmosphere.

Ensure that all proper training has been completed in order to operate safely and efficiently.

Conduct regular audits to ensure the store is presentable and holding up to Excel Standard.

Perform club inspections, complete assigned cleaning or associated tasks along with re-inspecting said tasks.

Process and Review Daily Club Activity Paperwork and file in appropriate folders.

Audit and Balance Cash Drawers on a daily basis.

Update and Review Daily Club Reports and complete any corresponding Data Entry Documents

Maintain and clean the Front entrance to provide customers with a clean, presentable, and welcoming environment

Adhere to company's policies and guidelines and address any minor infractions.

Provide a safe and secure environment for all members

Communicate with members and create a high level of customer service.

Stocking all retail and promotional items for following shift.

Perform daily club inspections, complete assigned cleaning sections.

Understand and adhere to company standards, audit daily paperwork, and help resolve any day-to-day customer issues.

Audit club inventory and communicate with GM, AM and Shift Lead on recommendations of inventory orders.

Staying up to date on all required certifications and training courses.

Communicating with, promoting, touring, and assisting prospects and potential members

Assisting General Manager and Assistant Manager with club promotions, training, and implementation of any operational strategies

Ensuring Facility complies with all state and federal laws and insurance requirements

Operating and Assisting applicable members with use of Tanning, hydro, and Total Body Enhancement Equipment and making sure all applicable paperwork and procedures are adhered to.

Must be at least 18 years of age or older.

HS diploma or equivalent required.

Familiar with Excel mission, values, vision, and culture, as well as the Planet Fitness brand and operational requirements

Great communication skills with internal and external customers.

Must be team oriented, motivated and well organized.

Make payday any day by taking advantage of our financial wellness benefit, MyFlexPay

Every Team Player receives a FREE Planet Fitness Black Card Membership

Our Employee Assistance Program (EAP) gives you free and confidential access to counseling resources

PLUS - Paid Time Off (PTO), Paid Parental Leave, and Health Insurance Benefits are offered to all eligible Team Players

Work Environment: This job operates in a fitness club environment and routinely uses standard office equipment such as computers, photocopiers, fax machines and phones. The noise level in the club environment may be loud on a regular basis.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 25 pounds and occasionally lift and move objects up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Position Type/Expected Hours of Work: This is a full-time OR part-time, non-exempt position. A non-exempt employee is one who is entitled to the minimum wage and/or overtime pay protections of the FLSA. Days and hours of work can be expected to be between 1-40 hours a week. Club hours vary per location. These hours are subject to change at any time dependent on business needs.

EEO Statement: Excel Fitness is an Equal Opportunity Employer. We are committed to the policy of equal employment opportunity in recruitment, hiring, career advancement, and all other employment practices

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Responsible for providing a superior level of customer service engagement with equipment and facilities to Planet Fitness members, prospective members and guest, ensuring an exceptional \"Judgement Free\" member experience. Reports To Maintenance Supervisor and Club Management

• Greet members, prospective members and guests, providing exceptional customer service. Make members feel comfortable and welcome!
• Respond to member questions and concerns in a timely and professional manner
• Act as a brand ambassador at the front door
• Adhere to policies and procedures outlined in the employee handbook
• Ability to assess and assist in emergency medical situations
• Upholding rules and policies in the facilities
• Uphold integrity and security of sensitive company documents
• Lead by example and maintain consistent accountability
• Communicate between staff members any changes or information that is pertinent to their positions

• Use all cleaning and sanitizing equipment as directed
• Clean all exercise equipment and tanning beds
• Complete daily and weekly cleaning responsibilities
• Complete Equipment Planned and Daily Maintenance
• Be responsible for club tools and supplies
• Coordinate with Maintenance Supervisor on External vendors

• Positive friendly attitude
• Must be 18 years of age or older
• Basic computer proficiency with an eye for accuracy
• Punctuality and reliability is a must
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
• Positive leadership and diplomacy
• Problem solving
• Represent the core values of Planet Fitness at all times, by upholding the beliefs of teamwork, positivity, integrity, passion, accountability

• Visible continuous activity during shift
• Continual talking in person or on the phone to members during shift.
• Must be able to lift up to 75 lbs.
• Frequent climbing, balancing, kneeling and crouching during shift
• Frequent cleaning of equipment and facilities

NO 3rd PARTIES

The Planet Group is seeking a Workday Administrator. This is a permanent position NOT a contract. The client is NOT providing visa sponsorship.

Onsite 4 days/week in Atlanta, GA – if not local, MUST be open to relocation

Position Overview:

Experienced Workday Administrator will be responsible for assisting with maintaining, supporting, and customizing Workday, including Workday Core Financials, HCM and Workday Adaptive Planning. The role will involve improving workflows and business processes, performing design and system updates, implementing new features and bi-annual releases and making appropriate recommendations to key stakeholders that will positively impact operational effectiveness.

Responsibilities include, but are not limited to the following:

• Perform as the primary business process administrator for the Workday platform, responsible for configuration, maintenance, monitoring, integrations, end user support, and optimization of Financial, Payroll, and HR modules in support of Finance/Accounting and People Capital subject matter experts.
• Collaborate with cross-functional teams and stakeholders to analyze business processes and provide recommendations for improvement
• Remain up to date with new Workday products, features, and enhancements, evaluating their potential impact on the organization, and making recommendations for their adoption
• Identify and recommend production customizations through an approved roadmap
• Coordinate with key stakeholders to implement new features, customizations, new functionality, best practices, and process improvements, including business wide communications and training to end-users
• Implement and manage standard testing procedures for Workday release updates, including creating, reviewing, executing and tracking test plan and results
• Collaborate with IT for data security and legal governance processes to ensure compliance with SOX requirements, including documentation of internal controls and coordinating audits with external and internal auditors
• Develop custom reports and dashboards for various business stakeholders
• Work with software vendors and internal resources to install, configure, and test applications that integrate with Workday. Troubleshoot issues, providing expert level support and ownership until resolution
• Assess the need for third-party consultants, lead vendor selection and ongoing project management, cultivate strong external partnerships, and oversee budgets for all outsourced work
• Ensure strong governance by leading Workday Steering Committee, including scheduling quarterly meetings, working with key stakeholders to prepare the agenda and presentation, taking meeting notes, and following up on actions items
• Maintain and/or develop documentation related to system configurations, processes, and training guides
• Assess Downstream Impacts: Apply deep functional understanding to evaluate the impact of changes on integrations, reports, and external systems such as payroll, benefits, and recruiting tools.
• Build and Maintain Reporting Infrastructure: Design and maintain custom reports, calculated fields, and dashboards to provide actionable insights for stakeholders and leadership teams.
• Cross-Functional Collaboration: Work closely with IT, Finance, and People Capital to translate business needs into scalable Workday solutions. Partner with People teams to improve data flows, optimize business processes, and enhance the employee experience.
• Serve as a Workday SME: Act as a trusted advisor on Workday best practices, providing guidance on governance, change control, and process optimization. Stay current on Workday releases and AI features, leading the assessment and implementation of new features.
• Work on special projects as assigned

The ideal candidate will possess:

• 7+ years’ experience as a Workday Administrator, with expertise in Financial & HCM modules and Workday functionality, including configuration, security, business processes, and reporting.
• Bachelor’s Degree required with preferred majors in business administration, computer science, or information systems,
• Strong experience and understanding of accounting and financial processes, policies, and best practices
• Demonstrated success working in cross-functional teams to meet business objectives
• Excellent interpersonal and communication skills, demonstrated by the ability to work well with others
• Ability to lead process improvement and productivity projects with innovative solutions driving continuous advancement in the accounting and finance functional areas through documentation, cross-training and automation
• Attention to detail, focused on accuracy, and possesses strong analytical and problem-solving skills to be able to troubleshoot and resolve system-related issues
• Ability to work under pressure, independently and in collaboration with others, to meet deadlines
• Proficient in Workday reporting and analytics, including report writing and creating dashboards
• Experience with large scale project management and Workday implementation experience

At The Planet Group, we connect Enterprise Systems experts with opportunities that match their skills, goals, and ambition. From fast-moving startups to global enterprises, we partner with top organizations across industries giving you access to roles where your contributions make a difference. Explore flexible options including contract, direct hire, and contract-to-hire, all supported by a team that puts people first.

Additional Information

If you are interested, please respond to this ad with an updated resume and a summary of your skills. We look forward to hearing from you soon.

All your information will be kept confidential according to EEO guidelines

Title: UX Content Designer
Remote: East Coast Hours
Pay: $59 - 64 per hour
Duration: 9 month contract

Job Description:

The Planet Group is seeking a UX Content Designer to partner with cross-functional teams to create clear, effective, and user-focused content for digital products. In this role, you will collaborate closely with product owners, designers, engineers, analysts, researchers, and other content designers to shape intuitive product experiences. You will also work with insurance product subject matter experts (SMEs) to understand business requirements and translate complex information into simple, meaningful content for users.

• Partner with product owners, designers, engineers, analysts, researchers, and content designers to support product development.

• Collaborate with insurance product SMEs to understand requirements and translate them into user-centered content.

• Identify opportunities to improve the user experience through strong content strategy and information architecture.

• Write clear, concise, and effective content that aligns with established tone, voice, and brand standards.

• Apply language best practices for digital platforms and channels.

• Continuously evaluate UX effectiveness and incorporate user feedback to improve and optimize content.

• Bachelor’s degree in English, Communications, Journalism, or a related field, or equivalent work experience.

• Experience writing content for digital applications (productivity application experience is a plus).

• Strong collaboration skills and the ability to work with cross-functional teams.

• Experience applying content strategy methods and tools, including:

  • Content audits

  • Competitive assessments

  • Quantitative analysis

  • Gap analysis

  • User research

  • Persona development

• Strong analytical skills with the ability to synthesize complex information.

• A portfolio of written work demonstrating creativity, business impact, and measurable results.

• Stakeholder relationship management: Ability to effectively communicate and collaborate with product and business owners while building strong working relationships.

• Agile environment experience: Ability to navigate competing priorities, legacy decisions, cross-departmental initiatives, and evolving stakeholder needs.

• Systems thinking: Ability to understand complex product ecosystems, user roles, and system requirements.

• Design communication: Ability to clearly articulate content design decisions and best practices while proactively seeking feedback.

• Experience working with data-heavy enterprise systems or internal tools designed to improve employee efficiency.
  
  #CDM

The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. You will also be responsible for closing that day's shift for that business day as well as creating an accurate bank deposit.

Essential Duties and Responsibilities:

• Greet members, prospective members and guests, providing exceptional customer service.
• Handle all front desk related activities including:
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • Check members into the system.
  • New member sign-up.
  • Take prospective members on tours.
• Facilitate needed updates to member's accounts.
• Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
• Assist in maintaining the neatness and cleanliness of the club.
• Close shift for that business day.
• Create a bank deposit for next day.

Qualifications/Requirements:

• Customer service background preferred.
• Basic computer proficiency.
• A passion for fitness and health.
• Upbeat and positive attitude!
• Punctuality and reliability is a must.
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
• Strong listener with the ability to empathize and problem solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
• High School diploma/GED equivalent required.
• Must be 18 years of age or older.

Physical Demands:

• Continual standing and walking during shift.
• Continual talking in person or on the phone during shift.
• Ability to work 3rd shift (overnights).
• Must be able to occasionally lift up to 50 lbs.
• Will occasionally encounter toxic chemicals during shift.

The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Essential Duties and Responsibilities:

• Greet members, prospective members and guests, providing exceptional customer service.
• Handle all front desk related activities including:
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • Check members into the system.
  • New member sign-up.
  • Take prospective members on tours.
• Facilitate needed updates to member's accounts.
• Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
• Assist in maintaining the neatness and cleanliness of the club.

Qualifications/Requirements:

• Customer service background preferred.
• Basic computer proficiency.
• A passion for fitness and health.
• Upbeat and positive attitude!
• Punctuality and reliability is a must.
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
• Strong listener with the ability to empathize and problem solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
• High School diploma/GED equivalent required.
• Must be 18 years of age or older.

Physical Demands:

• Continual standing and walking during shift.
• Continual talking in person or on the phone during shift.
• Must be able to occasionally lift up to 50 lbs.
• Will occasionally encounter toxic chemicals during shift.

The Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for closing that day's shift for that business day as well as creating an accurate bank deposit.

• Greet members, prospective members and guests, providing exceptional customer service.
• Handle all front desk related activities including:
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • Check members into the system.
  • New member sign-up.
  • Take prospective members on tours.
• Facilitate needed updates to member's accounts.
• Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
• Assist in maintaining the neatness and cleanliness of the club.
• Close shift for that business day.
• Create a bank deposit for next day.

• Customer service background preferred.
• Basic computer proficiency.
• A passion for fitness and health.
• Upbeat and positive attitude!
• Punctuality and reliability is a must.
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
• Strong listener with the ability to empathize and problem solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
• High School diploma/GED equivalent required.
• Must be 18 years of age or older.

• Continual standing and walking during shift.
• Continual talking in person or on the phone during shift.
• Ability to work 3rd shift (overnights).
• Must be able to occasionally lift up to 50 lbs.
• Will occasionally encounter toxic chemicals during shift.