Pike Telecom Jobs in Usa

This opportunity is with a large telecommunications and infrastructure provider supporting major broadband network expansion projects. The role focuses on managing construction-related initiatives that support fiber and coax network builds. As a Construction Project Manager, you will coordinate across planning, permitting, engineering, and field construction teams to ensure projects move from design to activation efficiently.

This role is ideal for a highly organized Project Manager who thrives in complex environments with many moving parts. You will act as the operational “glue” between departments—connecting pre-construction planning, permitting, and field construction teams while managing multiple large-scale projects simultaneously. If you enjoy driving accountability, managing risk, and keeping large infrastructure projects on track, this role offers the opportunity to work on high-impact broadband expansion initiatives while gaining deeper exposure to telecom construction and headend engineering operations.

Required Skills & Experience

• Strong project management experience overseeing large or complex projects
• Ability to manage multiple projects simultaneously (typically 6–8 large programs)
• Experience tracking milestones, timelines, and project deliverables
• Strong reporting and documentation skills
• Advanced organization and time management skills
• Strong verbal and written communication abilities
• Experience facilitating cross-functional project meetings and stakeholder updates
• Ability to manage project risk, resources, and schedule changes
• Proficiency with spreadsheets and reporting tools (including VLOOKUP and data comparison tools)
• Ability to manage large volumes of project tasks and data

Desired Skills & Experience

• Construction project management experience (fiber, telecom, or coax infrastructure preferred)
• Experience coordinating construction, permitting, and engineering teams
• Financial tracking or budget management experience
• Experience with project tracking platforms
• Data analytics or reporting experience
• Experience managing multi-million-dollar projects
• Exposure to telecom headend or network engineering environments

What You Will Be Doing

Tech Breakdown

• 50% Project Management & Coordination
• 30% Reporting, Data Tracking & Program Oversight
• 20% Cross-Functional Communication & Vendor Coordination

Daily Responsibilities

• 40% Project Management and milestone tracking across multiple programs
• 30% Reporting, project tracking, and maintaining data integrity across databases
• 20% Stakeholder coordination with planning, permitting, engineering, and construction teams
• 10% Site walkouts, vendor coordination, and field collaboration

Key Responsibilities

• Support OSP design and engineering teams by tracking production, milestones, and project status
• Manage 6–8 large infrastructure projects simultaneously from planning through activation
• Maintain detailed project plans, milestone schedules, and action item registers
• Facilitate weekly cross-functional project meetings for construction progress and activations
• Coordinate activities between planning, permitting, construction, and engineering teams
• Track project budgets, risks, and schedule changes using formal project management processes
• Maintain data integrity across multiple databases and reporting systems
• Perform data mining and generate visual reports for leadership and stakeholders
• Manage vendor coordination and ensure support resources are aligned with project timelines
• Conduct site walkouts with contractors, business partners, and municipal stakeholders
• Continuously learn internal systems, reporting tools, and project workflows while recommending improvements

Job Title: Construction Project Manager II

• US CITIZENS ONLY****

Location: Cherry Hill, NJ (Primarily in-office; some flexibility to work from regional offices, with weekly team meetings in Cherry Hill)

Position Overview

The Construction Project Manager II supports the delivery of large-scale infrastructure and construction projects by coordinating cross-functional teams, tracking project milestones, and maintaining project reporting and documentation. This role acts as the central point of coordination between pre-construction, permitting, engineering, and field construction teams to ensure projects are delivered on schedule, within scope, and aligned with organizational objectives.

The ideal candidate is highly organized, detail-oriented, and capable of managing multiple complex projects simultaneously while maintaining strong communication with internal teams, external partners, and vendors.

Key Responsibilities

• Manage multiple concurrent infrastructure or construction projects from planning through completion, ensuring milestones, budgets, and timelines are met.
• Assist design and engineering teams with project tracking, reporting, and performance metrics to monitor production and milestone status.
• Develop and maintain detailed project plans, action item trackers, and milestone schedules for all assigned projects.
• Coordinate activities across cross-functional teams including engineering, permitting, construction, and external partners.
• Host regular project status meetings to review progress, risks, and deliverables for active construction projects.
• Maintain communication with vendors and service providers to coordinate resources, materials, and project support.
• Track project data and maintain accuracy across internal systems and reporting tools.
• Perform data analysis and reporting to provide insights and updates to stakeholders.
• Use structured project management processes to manage risks, budgets, scope changes, and resource allocation.
• Maintain program trackers and project management systems used to monitor large construction programs.
• Conduct site visits and walkouts when required to coordinate with partners, municipalities, and field teams.
• Support collaboration between planning, design, and construction teams to ensure project readiness and successful execution.

Required Qualifications

• Previous experience managing or supporting construction or infrastructure projects.
• Strong project management and organizational skills with the ability to manage multiple large projects simultaneously.
• Experience tracking project milestones and reporting progress to stakeholders.
• Excellent written and verbal communication skills.
• Strong attention to detail and ability to maintain accurate documentation.
• Ability to work cross-functionally with engineering, construction, and operational teams.
• Ability to analyze project data and generate reports.

Preferred Qualifications

• Experience with fiber, coax, telecommunications, or infrastructure construction projects.
• Experience managing complex or multi-million-dollar projects.
• Familiarity with project tracking systems or construction management tools.
• Experience performing data analysis and reporting.
• Experience supporting engineering or headend infrastructure projects.

Work Environment

• Primarily office-based with regular coordination meetings.
• Ability to manage multiple large programs simultaneously, some consisting of hundreds of individual jobs or work orders.
• Occasional site visits or walkouts may be required.

Overview

We are seeking a Product Manager III to support digital experience initiatives for telecom and networking-related products. This role will focus on driving digital strategy and customer experience for data and connectivity products such as fiber and internet services. The ideal candidate will have experience working with telecom or networking products and a strong ability to use data insights to guide product decisions and improve digital customer journeys.

This role requires someone who is comfortable operating in a fast-paced environment with changing priorities and ambiguity. The candidate must also be confident presenting to stakeholders at all levels of the organization.

Key Responsibilities

• Support the digital experience for telecom data products, including fiber and internet offerings.
• Translate complex networking and connectivity products into intuitive digital customer experiences.
• Use data insights and analytics to inform product strategy, prioritization, and feature improvements.
• Partner with cross-functional teams including product, engineering, analytics, and business stakeholders to deliver digital initiatives.
• Manage product backlogs, user stories, and workflows using Jira and Confluence.
• Develop presentations and communicate strategy, product updates, and insights to leadership and executive stakeholders.
• Help prioritize initiatives based on business goals, data insights, and customer needs.
• Navigate shifting priorities and ambiguity while keeping initiatives moving forward.

Required Qualifications

• 3+ years of experience in product management, preferably supporting digital products or platforms.
• Experience working on digital products or websites for a large organization.
• Understanding of telecom networking products such as fiber, internet, or other connectivity services.
• Experience supporting digital customer experiences for telecom or technology products.
• Strong data-driven mindset with experience using analytics to guide product decisions.
• Experience with tools such as Jira and Confluence.
• Strong PowerPoint and presentation skills with the ability to communicate effectively to executive leadership.

Preferred Qualifications

• Experience working with B2B telecom or technology products.
• Familiarity with residential telecom products and customer journeys.
• Experience with analytics tools such as Adobe Analytics or Tableau.
• Background in networking or telecom infrastructure.
• Experience driving digital experience improvements for data or connectivity products.

At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?

Pay Transparency

The pay for this position ranges from *$25.13 to $41.42 per hour. *The listed pay range reflects the minimum and maximum base salary. Actual offers will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. Some positions may also offer additional compensation, such as bonuses or equity awards.

As the Fiber Splicer-Outside Plant Construction in Helena, MT, you will be responsible for the placement of enclosures, splicing, testing, and documentation of outside plant fiber optic facilities with relation to Outside Plant (OSP) Construction projects. You will operate the fiber fusion splicer, OTDR, and optical light testers to ensure adherence to TDS fiber splicing standards while ensuring accuracy and timely documentation of the final product for project closing. In this role, you will complete fiber splicing for projects while coordinating with OSP construction, OSP construction contractors, and internal construction teams, ensuring project timelines are met with relation to new network turnup activities.

This position is eligible for a $5,000 sign-on bonus! (Payout terms apply)

**This position may be eligible for relocation assistance.  For further information, please contact the Talent Acquisition team.**

What You'll Do:

• Install fiber enclosures and perform fusion splicing, OTDR, and light‑level testing.
• Troubleshoot and repair buried and aerial fiber.
• Identify cable faults and complete acceptance testing.
• Document work, update as‑builts/redlines, and support project closeout.
• Read construction plans and coordinate daily tasks with OSP teams and contractors.
• Maintain equipment, complete paperwork, and assist Field Services as needed.

Why You'll Love This Role:

• Hands‑on, outdoor work building real infrastructure that matters.
• Flexible, full‑time year‑round schedule.
• Work with a company that has 50+ years of telecom experience and a strong reputation for fiber innovation.

• Perform operation of fiber optic fusion splicer, OTDR, and light level testing equipment to facilitate splicing and light level quality according to TDS standards.
  • Performs beginner to intermediate operation of all test equipment associated with fiber optic plant facilities splicing, testing, and documentation.
  • Installs fiber enclosures and optical tap cases; splices, troubleshoots, tests, repairs, and documents all fiber as part of OSP construction projects.
  • Identifies the location of defective cable and fusion splices using various test equipment.
  • Repairs buried and aerial fiber optic cables.
  • Performs cable fault acceptance tests on newly constructed facilities.
  • Completes all testing documentation and returns as part of project closing requirements.
• Receives maps and staking sheets for full construction project and ensures project is spliced, tested, and documented with guidance from team mentors or leadership.
  • Communicates updates to the project team as required.
  • Takes direction on daily and weekly project work based on deadlines, material and equipment availability, weather, and other factors.
  • Coordinates with supervisor to ensure continual supply of work and availability of materials.
  • Drafts and submits redlines and splice documentation upon completion of project.
  • Sets splice enclosures and splice cases according to design, splices fiber, tests, and documents all project fiber locations as part of daily activity.
  • Regularly engages with Network Services OSP construction teams, OSP construction contractors and internal construction teams to align with daily tasks.
  • Reads construction plans and determines best approach for completing fiber splicing work.
  • Maintains all project documentation including completion of weekly as built records and daily production reports with support from.
  • Ensures DOT inspections are performed on equipment where required.
  • Works with project managers, OSP construction contractors, and internal construction teams to ensure projects remain on schedule.
• Services, cleans, maintains, and repairs equipment.
• Completes all related paperwork in a timely manner.
• Provides assistance to Field Services technicians as needed.

The functions listed above are intended to describe the general nature and level of work being performed by associates assigned to this job. They are not intended to be an exhaustive list of all responsibilities; other duties may be assigned.

Required Qualifications

• 1+ year of telecommunications inside or outside plant experience working with fiber optic installation, splicing, and testing experience -OR- 1+ year of telecommunications inside or outside plant experience working with copper or coax installation, splicing, and testing -OR- current military service or prior military service with honorable discharge.
• Must follow the TDS attendance guidelines in order to meet TDS’s business needs, including but not limited to our obligations to our customers and to our customers’ needs.
• Must have and maintain a valid driver’s license and remain eligible for DOT requirements.

Other Qualifications

• Understanding of telecommunication products and services with relation to fiber optic technology.
• Physical requirements may vary based on company needs: ability to climb poles, ladders, towers, and other structures as needed.
• Ability to kneel, dig, lift, and pull.
• Upon hire, must successfully pass all components of the Safety Training course curriculum.
• Upon hire, must successfully complete customer-specific requirements, which may include a background check administered by the customer.
• Proven organizational skills and ability to multi-task.
• May require occasional travel.
• Must be willing to work overtime as needed. May be required to work various/swing shifts as business needs dictate.
• Must be able to operate vehicles with manual transmissions.

Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what’s listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!

Physical Demands and Work Environment

While performing the duties of this job, the associate is regularly required to use hands to finger, handle, or feel and talk or hear. The associate is frequently required to stand; walk; and stoop, kneel, crouch or crawl. The associate must also be able to climb poles, ladders, towers or other structures. The associate is occasionally required to sit, reach with hands and arms, climb or balance, and taste or smell. The associate must regularly lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

While performing the duties of this job, the associate is regularly exposed to outside weather conditions and may have to work in attics and crawl spaces, or high-risk areas such as high voltage electrical, trenches, and manholes. The associate is frequently exposed to moving mechanical parts and heavy equipment; high, precarious places; fumes or airborne particles; and vibration. The associate is occasionally exposed to wet and/or humid conditions, toxic or caustic chemicals, extreme cold, and extreme heat. The noise level in the work environment is at times loud.

Benefits

We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!

Associates scheduled to work 20 or more hours per week have access to:

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Life Insurance
• 401(k) Plan
• Generous Vacation & Paid Sick Leave
• Seven Paid National Holidays & One Floating Holiday
• Paid Parental Leave (6 weeks after 12 months of employment)
• Adoption & Surrogacy Assistance
• Employee Assistance & Wellness Programs 

Associates working 30 or more hours per week additionally have access to:

• Short-Term & Long-Term Disability
• TDS Service Discounts
• Education Assistance
• Paid Volunteer Time 

In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.

Who is TDS Telecom?

TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit  to learn more! 

At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Pay Transparency

The pay for this position ranges from *$25.13 to $41.42 per hour. *The listed pay range reflects the minimum and maximum base salary. Actual offers will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. Some positions may also offer additional compensation, such as bonuses or equity awards.

At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?

Join Our Team as an Outside Plant Construction Technician I in Twin Falls, ID!

Ready to roll up your sleeves and bring cutting-edge fiber technology to life? As our Outside Plant Construction Technician II, you'll be at the heart of building and maintaining our state-of-the-art PON/fiber network.

From installing buried and aerial fiber facilities to mastering construction equipment like trenchers, backhoes, end loaders, and plows, you'll make a real impact every day. You'll also install, test, troubleshoot, and repair fiber facilities to keep our customers connected. If you love working with your hands, being outdoors, and making a difference in your community, this is the role for you!

This position is eligible for a $1,000 sign-on bonus! (Payout terms apply)

Schedule: 

This is a full-time, 40-hour-per-week role with a *flexible schedule.

*Please note that the schedule may vary depending on the specific market.

Why Join Us? 

As a member of our Construction and Service Enablement team at TDS, you’ll play a critical role in building and maintaining cutting-edge fiber optic networks that connect communities nationwide. With over 50 years of experience, TDS is a leader in fiber internet innovation, delivering up to 10 Gigabit speeds to homes and businesses. Join our team and be part of a collaborative environment where your skills in construction, safety, and technology will directly impact the future of connectivity in urban, suburban, and rural areas.

**This position may be eligible for relocation assistance.  For further information, please contact the Talent Acquisition team.**

What We’re Looking For:

• Self-Motivated: You’re driven, ambitious, and always looking for ways to improve.
• Attention to Detail: You are committed to following safety protocols, and you take pride in precision, ensuring every measurement and assembly is accurate.
• Teamwork and Communication: You have strong communication skills and thrive in collaborative environments.
• Technical Proficiency: You have a solid understanding of telecommunication systems and equipment operation.   

What You’ll Do:

Perform general construction and maintenance of aerial and buried fiber facilities, ensuring compliance with maps, staking sheets, and safety standards.

• Operate and maintain construction equipment, including excavation tools, to build and repair outside plant fiber networks.
• Install, splice, test, troubleshoot, and repair fiber optic facilities using specialized equipment.
• Conduct cable fault acceptance tests, locate defective fiber, and resolve issues efficiently.
• Update GIS, maps, and as-builts; set and label infrastructure like peds, vaults, and handholes.
• Restore worksites to original condition upon project completion.
• Train and mentor team members as needed and maintain construction equipment.
• Provide support to field service technicians and complete required documentation promptly.

The functions listed above are intended to describe the general nature and level of work being performed by associates assigned to this job. They are not intended to be an exhaustive list of all responsibilities; other duties may be assigned.

Required Qualifications

• 6+ months experience in any combination of the following areas: customer service, electrical or utility construction, or TDS Telecom Field Services internship -OR-technical certification (or higher) -OR- current military service, or prior military service with honorable discharge.
• Must follow the TDS attendance guidelines in order to meet TDS’s business needs including but not limited to our obligations to our customers and to our customers’ needs.
• Must have and maintain a valid driver’s license and remain eligible for DOT requirements.

Other Qualifications

• Must have the ability to obtain a Class A CDL. A current CDL is preferred at hire, but TDS will train and certify eligible associates through its in-house CDL certification program after hire.
• Physical requirements may vary based on company needs: Ability to climb poles, ladders, towers, and other structures as needed. Ability to kneel, dig, lift, and pull.
• Upon hire, must successfully pass all components of the Safety Training course curriculum.
• Upon hire, must successfully complete customer-specific requirements, which may include a background check administered by the customer.
• Horizontal directional drilling experience preferred.
• Basic understanding of telecommunication products and services.
• Proven organizational skills and ability to multi-task.
• May require occasional travel.
• Must be willing to work overtime as needed. May be required to work various/swing shifts as business needs dictate.
• Must be able to operate vehicles with manual transmissions.

Physical Demands and Work Environment

While performing the duties of this job, the associate is regularly required to use hands to finger, handle, or feel and talk or hear.  The associate is frequently required to stand; walk; and stoop, kneel, crouch or crawl. The associate must also be able to climb poles, ladders, towers or other structures.  The associate is occasionally required to sit, reach with hands and arms, climb or balance, and taste or smell.  The associate must regularly lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

While performing the duties of this job, the associate is regularly exposed to outside weather conditions and may have to work in attics and crawl spaces, or high-risk areas such as high voltage electrical, trenches, and manholes. The associate is frequently exposed to moving mechanical parts and heavy equipment; high, precarious places; fumes or airborne particles; and vibration.  The associate is occasionally exposed to wet and/or humid conditions, toxic or caustic chemicals, extreme cold, and extreme heat.  The noise level in the work environment is at times loud.

Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what’s listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!

Benefits

We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!

Associates scheduled to work 20 or more hours per week have access to:

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Life Insurance
• 401(k) Plan
• Generous Vacation & Paid Sick Leave
• Seven Paid National Holidays & One Floating Holiday
• Paid Parental Leave (6 weeks after 12 months of employment)
• Adoption & Surrogacy Assistance
• Employee Assistance & Wellness Programs

Associates working 30 or more hours per week additionally have access to:

• Short-Term & Long-Term Disability
• TDS Service Discounts
• Education Assistance
• Paid Volunteer Time 

In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.

Who is TDS Telecom?

TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit  to learn more! 

At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Pay Transparency

The pay for this position ranges from *$22.62 to $33.94 per hour.

*The listed pay range reflects the minimum and maximum base salary. Actual offers will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. Some positions may also offer additional compensation, such as bonuses or equity awards

At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?

Work Location: 405 Stanley, Ave. Estes Park, CO

Type of Position: Full Time – 40 Hours per Week

Hourly Rate: $19.23 with Uncapped Commission!

Hours: Monday - Friday 8:00AM – 5:00 PM (NO WEEKENDS!)

Sign on Bonus: $2,500

The Consumer Sales Representative-Retail is a key contributor in TDS’s overall consumer strategy to grow, delight and retain our customers. Our motto is to grow revenue and achieve sales goals by providing exceptional customer service. The Consumer Sales Representative-Retail handles customers that walk-in to our Retail stores as well as handles inbound customer calls when no customers are in the office.

This position is the primary point of contact for consumer customers inquiring about products and services. This position takes ownership of thoroughly understanding the features and benefits of all the consumer products and services we offer. The Consumer Sales Representative-Retail also keeps current on all pricing, procedures, promotions, tools, and systems used to place orders, update billing and maintain record of customer contacts.

In addition to base pay and an excellent benefits package, the Consumer Sales Representative-Retail is assigned monthly sales goals established for key strategic products such as Voice, High Speed Data, TV, Mobile, and Strategic product sales. The Consumer Sales Representative-Retail must meet these goals and maintain customer service quality expectations for additional commission incentive programs.

• Deliver Sales & Retention Results through Providing Exceptional Customer Service: Exceed or Meet Monthly Sales Goals of Strategic Products such as but not limited to, Voice, High Speed Data, TV , Mobile, and Internet Content Product Offerings through face to face and over the phone interactions. Exceeds retention goals, by using save techniques that involve negotiation & interpersonal communication skills to prevent customer churn. Works to ask lifestyle questions and promote services to fulfill customer needs. Is also responsible for reselling customers on the benefits of having TDS service, subsequently protecting existing revenue.
• Moves/Adds/Changes/Disconnect Inquiries: Delight and retain existing customer base by consistently providing exceptional customer service on all billing inquiries, seasonal service requests, toll inquiries, and other miscellaneous inquiries. The Consumer Sales Representative-Retail will consult with customers on these service calls to identify customer technology needs and offer TDS product solutions they may not currently have and/or we can offer at a better value.
• Cash Management Procedures – Consumer Retail must closely follow cash management procedures to assure accuracy in all cash and payment handling from customer to deposit.
• Resolves construction related issues in specific markets by creating and completing Triage tickets.
• Keeps current with Promotions, Products and Technology necessary to Exceeding or Meeting Sales and Retention Goals. Regular attendance and promptness for work are essential functions of this position because absenteeism and tardiness significantly impact the ability of the Company and coworkers to meet our customers' needs
• Handles retail office responsibilities such as restocking supplies, unlocking and locking office, maintaining office cleanliness, participating in community events, and working with other departments to coordinate use of space.
• Special Projects as assigned by Supervisor

Required Qualifications

• 1+ years’ experience in a sales or customer service role
• 2+ years computer experience (may include order applications, Microsoft Outlook, Word, or Excel).
• Must follow the TDS attendance guidelines in order to meet TDS’s business needs including but not limited to our obligations to our customers and to our customers’ needs.

Other Qualifications

• 6+ months experience in a fast-paced environment managing multiple tasks 6+ months experience working with detailed data
• Ability to meet or exceed sales goals
• Demonstrate strong negotiation, selling and closing skills in reselling the service to customers who are requesting to disconnect their service.
•  Ability to handle a high volume of phone calls in a structured, contact center environment
• Understanding of the telecommunication industry
• Understanding of telecommunication products and services
• Excellent interpersonal communication skills (i.e., verbal, written, listening)
• Problem solving skills (i.e. customer complaints, competitive issues)
• Successful completion of classroom training will be required
• Demonstrated success in a competitive sales environment
• Able to Work Overtime with Advance Notice
• Ability to Work shift with ending time of 8:00 p.m. CST and a potential Saturday rotation
• Experience working with escalated customer issues and problem resolution both over the phone and face to face.

Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what’s listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!

Benefits

We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!

Associates scheduled to work 20 or more hours per week have access to:

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Life Insurance
• 401(k) Plan
• Generous Vacation & Paid Sick Leave
• Seven Paid National Holidays & One Floating Holiday
• Paid Parental Leave (6 weeks after 12 months of employment)
• Adoption & Surrogacy Assistance
• Employee Assistance & Wellness Programs

Associates working 30 or more hours per week additionally have access to:

• Short-Term & Long-Term Disability
• TDS Service Discounts
• Education Assistance
• Paid Volunteer Time

In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.

Who is TDS Telecom?

TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit  to learn more! 

At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Pay Transparency

The listed pay range reflects the minimum and maximum base compensation for this position. The base pay rate offered is expected to be $19.23 per hour. In addition, certain positions may be eligible for additional forms of compensation, such as bonuses, commissions, or equity awards.

At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?

Join Our Team as an Outside Plant Construction Technician II in Butte, MT!

Ready to roll up your sleeves and bring cutting-edge fiber technology to life? As our Outside Plant Construction Technician II, you'll be at the heart of building and maintaining our state-of-the-art PON/fiber network.

From installing buried and aerial fiber facilities to mastering construction equipment like trenchers, backhoes, end loaders, and plows, you'll make a real impact every day. You'll also install, test, troubleshoot, and repair fiber facilities to keep our customers connected. If you love working with your hands, being outdoors, and making a difference in your community, this is the role for you!

Training:

As an Outside Plant Construction Technician II, you will have the opportunity to obtain a Class A CDL through our in-house training program. You will attend safety training at one of our new facilities where you will also be trained on Pole Climbing and Bucket Trucks. On-the-job training includes exposure to various construction equipment including Directional Drill Rigs, Mini Excavators, Trenchers, and Locators. Fiber optic training includes Fusion Splicing, Fault Detection, and exposure to OTDRs and other advanced testing equipment.

Please note: This position may be filled as an Outside Plant Construction Technician I (ID #2 , II (ID #2 , or III (ID#2 based on the candidate's skills and qualifications. Separate job postings outline the minimum requirements for each role. Please review both postings and apply to any level for which you are qualified and interested.

This position is eligible for a $5,000 sign-on bonus! (Payout terms apply)

Schedule: 

This is a full-time, 40-hour-per-week role with a *flexible schedule.

*Please note that the schedule may vary depending on the specific market.

**This position may be eligible for relocation assistance.  For further information, please contact the Talent Acquisition team.**

Why Join Us? 

As a member of our Construction and Service Enablement team at TDS, you’ll play a critical role in building and maintaining cutting-edge fiber optic networks that connect communities nationwide. With over 50 years of experience, TDS is a leader in fiber internet innovation, delivering up to 10 Gigabit speeds to homes and businesses. Join our team and be part of a collaborative environment where your skills in construction, safety, and technology will directly impact the future of connectivity in urban, suburban, and rural areas.

What We’re Looking For:

• Self-Motivated: You’re driven, ambitious, and always looking for ways to improve.
• Attention to Detail: You are committed to following safety protocols, and you take pride in precision, ensuring every measurement and assembly is accurate.
• Teamwork and Communication: You have strong communication skills and thrive in collaborative environments.
• Technical Proficiency: You have a solid understanding of telecommunication systems and equipment operation.   

What You’ll Do:

Perform general construction and maintenance of aerial and buried fiber facilities, ensuring compliance with maps, staking sheets, and safety standards.

• Operate and maintain construction equipment, including excavation tools, to build and repair outside plant fiber networks.
• Install, splice, test, troubleshoot, and repair fiber optic facilities using specialized equipment.
• Conduct cable fault acceptance tests, locate defective fiber, and resolve issues efficiently.
• Update GIS, maps, and as-builts; set and label infrastructure like peds, vaults, and handholes.
• Restore worksites to original condition upon project completion.
• Train and mentor team members as needed and maintain construction equipment.
• Provide support to field service technicians and complete required documentation promptly.

The functions listed above are intended to describe the general nature and level of work being performed by associates assigned to this job. They are not intended to be an exhaustive list of all responsibilities; other duties may be assigned.

Required Qualifications

• 1+ years of construction equipment operation utilizing various underground and aerial construction equipment such as directional drills, trencher/plow/rocksaw, backhoe, or bucket trucks -OR- current military service, or prior military service with honorable discharge.
• Must follow the TDS attendance guidelines in order to meet TDS’s business needs including but not limited to our obligations to our customers and to our customers’ needs.
• Must have and maintain a valid driver’s license and remain eligible for DOT requirements.

Other Qualifications

• Must have the ability to obtain a Class A CDL. A current CDL is preferred at hire, but TDS will train and certify eligible associates through its in-house CDL certification program after hire.
• Physical requirements may vary based on company needs: Ability to climb poles, ladders, towers, and other structures as needed. Ability to kneel, dig, lift, and pull.
• Upon hire, must successfully pass all components of the Safety Training course curriculum.
• Upon hire, must successfully complete customer-specific requirements, which may inlude a background check administered by the customer.
• Preferred 1+ years’ experience in the construction of fiber optic cable outside plant networks -OR- installation of any underground or overhead utilities will be considered.
• Horizontal directional drilling experience preferred.
• Understanding of telecommunication products and services.
• Proven organizational skills and ability to multi-task.
• May require occasional travel.
• Must be willing to work overtime as needed. May be required to work various/swing shifts as business needs dictate.

Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what’s listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!

Training

As an Outside Plant Construction Technician II, you will have the opportunity to obtain a Class A CDL through our in-house training program. You will attend safety training at one of our new facilities where you will also be trained on Pole Climbing and Bucket Trucks. On-the-job training includes exposure to various construction equipment including Directional Drill Rigs, Mini Excavators, Trenchers, and Locators. Fiber optic training includes Fusion Splicing, Fault Detection, and exposure to OTDRs and other advanced testing equipment.

The duration of training varies based on the team assignment. Training for underground teams is 3 weeks, with an additional 1 week required for aerial training. Depending on factors such as market needs, prior skills, and team size, some individuals may only complete underground training, while others may undergo the full 4-week program, including aerial training.

Physical Demands and Work Environment

This role requires frequent standing, walking, kneeling, climbing, and handling equipment, with the ability to lift/move up to 50 pounds regularly and over 100 pounds occasionally. Vision requirements include close, distance, color, peripheral, depth perception, and focus.

Work conditions often include exposure to outdoor weather, attics, crawl spaces, high-risk areas (e.g., high voltage, trenches, manholes), and mechanical equipment. Occasional exposure to extreme temperatures, humidity, fumes, and loud noise is expected.

Benefits

We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!

Associates scheduled to work 20 or more hours per week have access to:

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Life Insurance
• 401(k) Plan
• Generous Vacation & Paid Sick Leave
• Seven Paid National Holidays & One Floating Holiday
• Paid Parental Leave (6 weeks after 12 months of employment)
• Adoption & Surrogacy Assistance
• Employee Assistance & Wellness Programs 

Associates working 30 or more hours per week additionally have access to:

• Short-Term & Long-Term Disability
• TDS Service Discounts
• Education Assistance
• Paid Volunteer Time 

In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.

Who is TDS Telecom?

TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit  to learn more! 

At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Pay Transparency

The pay for this position ranges from *$25.13 to $37.69 per hour.

*The listed pay range reflects the minimum and maximum base salary. Actual offers will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. Some positions may also offer additional compensation, such as bonuses or equity awards.

At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?

As the Outside Plant Construction Technician III in Saint George, UT, you will assist the Senior Outside Plant Construction Tech in overseeing construction and maintenance of PON/fiber network communications facilities in TDS Telecom serving areas. This role assists with project management and coordination of internal and external resources. It also ensures the team operates according to safety protocols.

Training:

As an Outside Plant Construction Technician III, you will have the opportunity to obtain a Class A CDL through our in-house training program. You will attend safety training at one of our new facilities where you will also be trained on Pole Climbing and Bucket Trucks. On-the-job training includes exposure to various construction equipment including Directional Drill Rigs, Mini Excavators, Trenchers, and Locators. Fiber optic training includes Fusion Splicing, Fault Detection, and exposure to OTDRs and other advanced testing equipment.

This position is eligible for a $1,000 sign-on bonus! (Payout terms apply)

Schedule: 

This is a full-time, 40-hour-per-week role with a *flexible schedule.

*Please note that the schedule may vary depending on the specific market.

**This position may be eligible for relocation assistance.  For further information, please contact the Talent Acquisition team.**

Why Join Us? 

As a member of our Construction and Service Enablement team at TDS, you’ll play a critical role in building and maintaining cutting-edge fiber optic networks that connect communities nationwide. With over 50 years of experience, TDS is a leader in fiber internet innovation, delivering up to 10 Gigabit speeds to homes and businesses. Join our team and be part of a collaborative environment where your skills in construction, safety, and technology will directly impact the future of connectivity in urban, suburban, and rural areas.

• Team Leadership Assistance: At the direction of the Sr Outside Plant Construction Tech, assist with:
  • Communicating job duties and responsibilities to internal construction crews.
  • Focusing on crew efficiencies, ensuring assigned tasks are completed.
  • Training, monitoring, and coaching team members to safely perform assigned tasks with related construction equipment.
  • Performing quality control inspections of construction crew work. Ensuring safety protocols are enforced.
  • Working with foreperson to ensure projects remain on schedule and within budget.

• General Construction Labor

  • Operation of trenchers, backhoes, end loaders, plows, and other excavating equipment used to construct and maintain outside plant cable facilities.
  • Operation of Horizontal Directional Drills.
  • Locate cable and fiber and other utilities as required by construction activity.
  • Performs landscape restoration after project completion.
• Construction Site Organization
  • Engage municipalities, utility companies, suppliers, contractors, and property owners to coordinate project tasks and avoid disputes.
  • Receive maps and staking sheets and ensure construction project is built.
  • Review, update, and assist with the recording of GIS, maps, addresses, and as-builds.
  • Ensure locates are performed on time and prior to team and equipment arriving at the worksite.
  • Set pedestals, vaults, and handholes along with marking/labeling fiber optic and/or copper facilities.
  • Coordinate with Sr Outside Plant Construction Tech to ensure availability of materials and equipment.
  • Perform the placement of new aerial and buried fiber according to maps, staking sheets, and locate markings.

• Construction Equipment Maintenance

  • Service, clean, maintain, and repair equipment.
  • Check DOT logs and review condition of trucks and trailers on job site to ensure all vehicles meet DOT standards.
  • Report any issues to Sr Outside Plant Construction Tech.
• Complete all related paperwork in a timely manner.
• Assist Field Services technicians, as needed.

The functions listed above are intended to describe the general nature and level of work being performed by associates assigned to this job. They are not intended to be an exhaustive list of all responsibilities; other duties may be assigned.

Required Qualifications

• 2+ years of construction equipment operation utilizing various underground and aerial construction equipment such as directional drills, trencher/plow/rocksaw, backhoe, or bucket trucks -OR- current military service, or prior military service with honorable discharge.
• Must follow the TDS attendance guidelines in order to meet TDS’s business needs including but not limited to our obligations to our customers and to our customers’ needs.
• Must have and maintain a valid driver’s license and remain eligible for DOT requirements.

Other Qualifications

• Must have the ability to obtain a Class A CDL. A current CDL is preferred at hire, but TDS will train and certify eligible associates through its in-house CDL certification program after hire.
• Physical requirements may vary based on company needs: Ability to climb poles, ladders, towers, and other structures as needed. Ability to kneel, dig, lift, and pull.
• Upon hire, must successfully pass all components of the Safety Training course curriculum.
• Upon hire, must successfully complete customer-specific requirements, which may include a background check administered by the customer.
• Prefer 3+ months’ experience with utility location.
• Prefer 2+ years’ experience in the construction of fiber optic cable outside plant networks -OR- 2+ years installation of any underground or overhead utilities will be considered.
• Understanding of telecommunication products and services.
• Proven organizational skills and ability to multi-task.
• May require occasional travel.
• Must be willing to work overtime as needed. May be required to work various/swing shifts as business needs dictate.
• Must be able to operate vehicles with manual transmissions.

Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what’s listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!

Physical Demands and Work Environment

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear.  The employee is frequently required to stand; walk; and stoop, kneel, crouch or crawl. The employee must also be able to climb poles, ladders, towers or other structures.  The employee is occasionally required to sit, reach with hands and arms, climb or balance, and taste or smell.  The employee must regularly lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

While performing the duties of this job, the employee is regularly exposed to outside weather conditions and may have to work in attics and crawl spaces, or high-risk areas such as high voltage electrical, trenches, and manholes. The employee is frequently exposed to moving mechanical parts and heavy equipment; high, precarious places; fumes or airborne particles; and vibration.  The employee is occasionally exposed to wet and/or humid conditions, toxic or caustic chemicals, extreme cold, and extreme heat.  The noise level in the work environment is at times loud.

Benefits

We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!

Associates scheduled to work 20 or more hours per week have access to:

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Life Insurance
• 401(k) Plan
• Generous Vacation & Paid Sick Leave
• Seven Paid National Holidays & One Floating Holiday
• Paid Parental Leave (6 weeks after 12 months of employment)
• Adoption & Surrogacy Assistance
• Employee Assistance & Wellness Programs 

Associates working 30 or more hours per week additionally have access to:

• Short-Term & Long-Term Disability
• TDS Service Discounts
• Education Assistance
• Paid Volunteer Time 

In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.

Who is TDS Telecom?

TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit  to learn more! 

At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Pay Transparency

The pay for this position ranges from *$27.62 to $41.42 per hour.

*The listed pay range reflects the minimum and maximum base salary. Actual offers will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. Some positions may also offer additional compensation, such as bonuses or equity awards.