Pharma Jobs in Usa

Technical Writer (Pharma) Job Summary:

A leading global contract development and manufacturing organization (CDMO) in St. Louis, MO is seeking a Technical Writer. This is a contract-to-hire role and it will require you to work onsite five days a week. As a Technical Writer, you will author new and revise existing documents to ensure content accuracy and conformance to established standards. The scope includes, but is not limited to, developing and/or revising standard operating procedures, batch records, forms, and training documents to support aseptic operations.

Technical Writer (Pharma) Responsibilities:

• Write standard operating procedures with appropriate details that are easily understood, readily usable for consistency in training, and conform to company policies and government regulations.
• Develop procedural documents using human performance and technical writing tools that enable right-first-time document execution efficiencies. Regularly monitors department documentation metrics for the purpose of making document improvements to minimize the potential for data entry errors on executable forms.
• Review and analyze new and existing procedures for concurrence with correct department methods through direct observation of aseptic manufacturing processes and interviews with subject matter experts.
• Manage department document projects; ensure project deliverables are completed per the project timeline.
• Draft new and revised SOPs, Batch Records, Forms, and OJT skill assessment documents.
• Leads continuous improvement efforts related to GMP documentation.
• Interact with internal departments to develop new and revised documents. Directly interact with the sites' Manufacturing, Quality, Validation, Regulatory and EHS Departments to ensure document revisions are accurate, executable and comprehendible.
• Track and report document status for key projects.

Technical Writer (Pharma) Qualifications:

• Associates degree in life science, education/training, or other equivalent related discipline.
• 1-2 years pharmaceutical experience.
• Excellent project management and organizational skills including the ability to independently understand, follow, and implement complex instructions and follow assignments through to completion.
• Knowledge of Quality Systems as it relates to GMP documentation requirements.
• Strong technical writing ability with experience writing instructional documents.
• Advanced computer skills that include MS Word, Visio, PowerPoint, Excel, Adobe Acrobat. Ability to work in and create Microsoft Word Templates. Ability to create and revise complex Word documents that include formatting pictures, tables, shapes, and embedded macros.
• Project management and organizational skills.
• Excellent verbal and written communication skills.
• Interpersonal and communication skills required to build and maintain working partnerships with all levels of the organization.

JOB OVERVIEW

Reporting to the Sr. Manager, EHS, the EHS Associate position supports all areas of Environment, Health, and Safety with a focus on waste management, emergency response programs, and regulatory compliance.

PRIMARY RESPONSIBILITIES

• Demonstrate environmental, health, and safety (EHS) expertise while fostering a culture of safety excellence and proactive commitment to workplace well-being.
• Drives conformance to the site’s EHS management system
• Establish effective programs, communications, and procedures that meet regulatory requirements and align with Piramal EHS Guidelines.
• Manage waste and recycling programs in accordance with DEP, DOT, RCRA, and EPA requirements through internal procedures, training, and coordination of vendors.
• Provide support for sitewide EHS leading and lagging indicator programs, with a drive to CAPA completion and achievement of EHS sitewide and corporate goals.
• Identify and assess workplace hazards, implementing necessary measures to minimize risks.
• Sustain Occupational Health programs both in-house and contracted.
• Perform periodic workplace inspections, audits and hazard assessments.
• Keep site emergency response procedures up to date, conduct training and drills.
• Participate and foster growth in Site Safety Committee.
• Support ESG and sustainability goals.
• Maintain personal protective equipment (PPE) hazard assessment program and inventories.
• Demonstrate financial stewardship.

QUALIFICATIONS/REQUIREMENTS

• Minimum of Associated Degree, Bachelor’s preferred, in a scientific discipline, Health and Safety or Environmental Science preferred, with 3-5 years experience in the EHS field.
• Experience in hazardous and non-hazardous waste management.
• Solid understanding of OSHA regulations with training development and delivery competency.
• Working knowledge of spill response and management techniques.
• Must possess problem solving, logic, and critical thinking skills and the ability to make sound, risk-based decisions.
• Must be able to work in a team environment with effective project planning/management, organization, and execution skills.
• Must have proficiency in the Microsoft Office Suite programs.
• Excellent oral and written communication skills.
• Ability to work effectively managing multiple projects independently with cross-functional departments and manage priorities to meet timelines.
• Must be innovative, proactive, resourceful and committed to continuous improvement.

WORK ENVIRONMENT

The position requires the ability to work in office and manufacturing settings with time spent performing “on the floor” activities in laboratory and manufacturing areas, as well as outdoor activities such as water sampling and roof inspections. Generally a day shift position, but may require very occasional overtime, evening, or weekend work with an ability to be reached after hours in case of emergency.

PHYSICAL REQUIREMENTS

• Lift up to 40 lbs.
• Able to work safely with heavy equipment.
• Regularly stand, walk, sit, use hands and fingers, feel objects, tools, controls, reach with hand and arms, talk, hear, and good vision.
• Ability to climb ladders, bend, stoop, and kneel.
• Individual may be required to wear Personal Protection Equipment including N95 respirators and Powered Air Purifying Respirators.
• Not allergic to chemicals or bio-substances found in laboratory or production facilities.

Discover Veranova:

At Veranova, we believe people are our most important asset, and we are dedicated to building the most talented workforce in our industry. Our commitment to uncompromising focus on quality, compliance, safety, and excellence in delivery shapes everything we do. We are not just looking for skills; we are seeking innovative individuals who have a mindset open to learning and growth, and a desire to make a difference.

Veranova is a global leader in the development and manufacturing of complex active pharmaceutical ingredients (APIs) for pharma and biotech customers. With deep technical expertise and impressive flexibility, we develop solutions and processes that support and accelerate innovation. 

Join us on our mission to enable current and next-generation therapeutics to improve and save the lives of patients. 

Role Overview:

Perform calibration, maintenance, troubleshooting, and installation of plant and lab instrumentation and control equipment. Enter and maintain repair, maintenance, and calibration data into computerized maintenance management systems.

Core Responsibilities:                                                              

• 
  
• Collaborate with cross-functional teams to drive impactful projects. 
  
• Foster a culture of openness and creatively, encouraging diverse perspectives. 
  
• Manage and execute the calibration program for both the Devens and North Andover sites.
  
• Perform calibration scheduling and history tracking utilizing Computerized Maintenance Management Systems.
  
• Install, maintain, and troubleshoot plant and lab instrumentation and control equipment.
  
• Maintain inventory levels for repair and critical spare parts.
  
• Manage activities and schedules for outside contracted services.
  
• Generate operating and maintenance Standard Operating Procedures (SOPs) for calibration and preventative maintenance activities.
  
• Develop equipment specifications and assist in process system designs.
  
• Conduct formal investigations of equipment and system problems using root cause process.
  
• Document all calibrations on Regulatory Asset Management System.
  
• Additional assignments/ duties to support team objective and contribute to the Veranova mission may evolve based on business needs. 
  

Qualifications: 

Required

• 
  
• High School Diploma or equivalent with 5-8 years related instrumentation experience within a pharmaceutical or chemical environment.
  
• AA in engineering or other related technical field with 2-5 years related instrumentation experience within a pharmaceutical or chemical environment.
  
• Demonstrate attention-to-detail, problem solving, and ability to multi-task
  
• Ability to physically enter equipment and confined areas for maintenance purposes
  
• Able to climb ladders and stairs and work from building roofs and heights
  
• Able to wear various types of respirators, protective clothing, and hearing protection
  
• Able to read and interpret sketches, diagrams, and blueprints
  
• Able to calculate various measurements using basic math skills.
  
• Experience working in an environment that utilizes safety improvement processes, lock-out/tag-out, hot work, and other OSHA based programs.
  
• Experience with Microsoft Office and other job-related software.
  

Preferred

• 
  
• Experience in a GMP environment
  
• Formal process control (DeltaV) and computerized Maintenance System experience
  
• Prior Forklift certification
  
• Specialized training in inventory control principles.
  

Special Factors 

• 
  
• While performing the duties of this job, it is required to stand, walk, use fingers and hands to feel objects, tools, or controls; reach with hands or arms; climb or balance, stoop, kneel, crouch, or crawl when necessary for job activity.
  
• Must be able to lift and/or move up to 50 pounds and occasionally life and/or move more than 100 pounds.
  
• Must be able to travel between Devens and North Andover locations when necessary.
  
• Must be able to work rotating shifts/hours when needed, including nights and weekends.
  

Pay Range – Hourly Rate: $35.00 - $45.00 per hour

Our Commitment:

• 
  
• Health & Wellness: Comprehensive health & wellness benefits. Access to mental health resources and wellness programs. Generous PTO and holiday pay policies. 
  
• Financial Wellness: Veranova is committed to fair and transparent compensation practices. This includes a competitive base salary, eligibility for performance-based bonuses, and an attractive 401(k) Plan with company match. Salary ranges reflect the scope and expectations of the role, and are based on market data, internal equity, and role-specific factors. Final compensation may vary depending on experience, skills, education, and business needs.
  
• Professional Development: Opportunities for continuous learning through LinkedIn Learning, workshops, conferences, and mentorship. Tuition Assistance for Undergraduate and Graduate degree programs.
  
• Inclusive Culture: At Veranova, an inclusive culture is integral to our values. We welcome people with diverse experiences and perspectives who share our mission to improve and save lives. Even if you don’t meet every qualification, we encourage you to apply. Veterans, first responders, and those transitioning from military to civilian life bring valuable skills that strengthen our team.
  

Additional Information:

Applicants for this role must be authorized to work in the United States without further employer sponsorship.  

Agency and Search Firm Representatives: Veranova does not accept unsolicited resumes from agencies and/or search firms for this job posting. 

All your information will be kept confidential according to EEO guidelines.

Veranova is an Equal Opportunity Employer. It is the policy of Veranova to provide equal employment access and opportunity to all persons regardless of age, race, color, national origin, religion, sex, sexual orientation, gender identity and/or expression, physical or mental disability, genetic information, citizenship, marital status, veteran status, or any other characteristic protected by federal, state, or local law.

All applications are carefully considered, and your details will be stored on our secure Application Management System. This is used throughout Veranova for the selection of suitable candidates for our vacancies as they arise. Veranova respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice.

Duties:

Animal Care Technician

Performs animal husbandry and health care in accordance with experimental protocol and Animal Welfare Act/Regulations, NIH Guide for the Care and Use of Laboratory Animals, Guide for the Care and use of Agricultural Animals in Research and Teaching, Veterinary Sciences standard operating procedures, and the fundamental requirements for AAALAC accreditation. In addition, this individual assists with scientific procedures in accordance with study protocols, completes and maintains appropriate documentation associated with all job assignments, and provides equipment sanitation and facility maintenance. This individual will work in an animal research laboratory setting under Biosafety conditions.

Duties & Responsibilities:

• Complies with applicable regulations and company policies. Documents and maintains records of animal care, preventive medicine, USDA-required, and study protocol-driven documents. Provides animal husbandry and care including provision of feed, water, and enrichment materials. Maintains, adjusts, and repairs animal pens, feeders, drinking systems, and livestock handling equipment. Performs cleaning and sanitation of animal rooms and equipment.
• Recognizes when animals are sick, distressed or otherwise abnormal and communicates these observations to the Site Veterinarian or Group/Team Leader. Conducts daily animal health and welfare assessments.
• Conducts scientific clinical observations and assessments.
• May perform site biosecurity functions including water system sanitation, bagged feed and fomite decontamination, and environmental auditing sample collection.
• Assists with clinical R&D sample collection in accordance with study protocols and direction of Investigator or delegate

Skills:

Requirements:

• This position requires a High School diploma or equivalent degree (GED) and a minimum of two (2) years experience in a related field. Such fields may include livestock handling, husbandry, and healthcare, veterinary clinical assistance, and/or scientific animal research. This related experience may be obtained concurrent with the diploma/degree.
• This person should either already possess or be willing to obtain Assistant Laboratory Animal Technician (ALAT) certification, preferably within 12 months of employment. Certification timelines will be dependent upon prior education and experience.

Physical and Mental Requirements to Perform Essential Functions:

1. Physical Demands / Surroundings - This position requires the ability to work in inclement environments (hot, cold, noisy, humid, etc.) with a high priority focused on biosecurity, attention to detail, and timeliness. Individual must demonstrate persistence and energy in a dynamic, fast-paced, and demanding work environment. Some heavy lifting is required and must be able to lift up to 70 pounds occasionally and up to 50 pounds frequently. Travel outside of local area is rarely required. Must be willing to work directly with animals. This person must not have allergies to animals or livestock/feed dust.
2. Visual Demands – Must be able to read and see clearly. Prescription eye wear is allowed.
3. Temperament / Mental Requirements - Must be able to maintain even temperament when working with all animals. Position requires willingness to learn at a rapid pace. Individual must be results oriented, cooperative, and a systematic thinker. Must be able to work in a multi-disciplinary matrix environment and value the importance of teamwork. Must exhibit sound judgment and analytical thinking. This person must demonstrate ability to manage processes, projects, and to function well in a team or committee role.
4. Other Proficiencies – Must possess effective verbal and written communication skills in English, sufficient for accurate transmission of information internally. Requires ability to interface and build working relationships with team members at all levels of site organization. Must be proficient in basic computing skills such as e-mail communication and word processing.
5. Attendance / Schedule – Attendance requirements are based upon BI AH general attendance policies. Must have reliable transportation and must be able to work weekends.
6. These physical and mental requirements represent a sampling of those considered essential to this position. Although this is an accurate representation, it is by no means complete and may be changed or updated as needed.

Must conduct business in such a manner as to comply with all regulations and policies governing animal care and welfare, scientific procedure, hazardous material, and biological agent containment as set forth by the USDA, EPA, The Guides, management, and other regulatory and accrediting agencies.

Job Summary:

As a Customer Relationship Specialist you will be responsible for the success of our customers. This demanding role requires a unique skillset. Working with a sales professional, you will assist in preparing sale intake documents, setting up accounts, placing orders, and answering customer inquiries in an efficient and professional manner. You will act as an advocate for our customers and a champion for our brand. Your job ensures our customers have the best experience possible.

Responsibilities/Essential Duties:

• Act as a liaison by managing both incoming and outgoing calls, emails or live chat support.

• Ensure the best experience possible, no matter what channel our customers choose to contact us.

• Work alongside sales professionals to deliver a high-end customer experience.

• Take ownership of account interactions from beginning to end.

• Complete thoughtful, personalized responses to a variety of customer request such as:

• General Inquires

• Account Creation

• Pricing

• Product Orders/Returns

• Billing Inquiries

• Payments

• Upselling and Cross selling - Great starting point from which to grow toward a sales career.

• Contribute to the ongoing success of your team by achieving goals and objectives .

Inbound Call Requests Include:

Onboarding

Revenue Orders

Sample Orders

Billing Inquiry

Shipping/Tracking

Account Password Reset

Invoices

Account Set-up

Performance Metrics (KPIs):

Average Handle Time (AHT)

Customer Satisfaction

Quality Monitoring of Calls

Basic Qualifications:

• Associate/Bachelor’s degree, or equivalent work experience.

• REQUIRED: 5 years’ experience in a call center/inside sales role.

• The ability to exercise initiative.

• Strong communication skills: oral, written and interpersonal.

• Proficiency in Microsoft Office applications: Word, Excel, PowerPoint, SharePoint and OneNote.

Preferred Qualifications:

• Knowledge of customer service principles and practices.

• A strong understanding of telephony and technology, and not be intimidated by it.

• The ideal candidate must be comfortable working in a fast-paced environment.

Job Summary

Provide analytical support and data generation for daily chemistry testing activities related to raw materials, in- process and finish products. Perform all testing in a timely and accurate manner in accordance with approved GMP documents (test methods, Specifications, SOPs).

Chemist I

Essential Functions:

• Inspects components, products and/or processes to ensure conformance with standards.
• Executes laboratory procedures for sample preparation
• Performs materials analysis of substantial variety & complexity using ARx test methods, compendia methods, specifications with minimal supervision.
• Ensure all analytical operations comply with cGMPs & ARx procedures and all laboratory experiments are properly documented in notebook and are in accord with regulatory requirements.
• Provide support to routine USP water and environmental testing.
• Works with minimal supervision/direction in expediting completion of laboratory assignments.
• Abide by the ARx Laboratory Chemical Hygiene Plan and other safety policies. Maintains a safe and clean work environment, notifying the supervisor of unsafe practices, conditions, or acts; L-II takes on increasing responsibility for surfacing and implementing improved safety practices.
• Responsible for following all applicable waste handling procedures.

Additional Responsibilities:

• Completes required paperwork / documentation accurately, neatly and in a timely manner.
• Responsible for the proper disposal of hazardous waste into the proper labeled containers and drums.
• Performs other duties and responsibilities as assigned.
• Make identifiable and substantial contributions to continuous improvement. Performs all duties consistent with established ARx guideline consistent with all regulatory requirements. Actively complies with and endorses Department and Company objectives.

Job Specifications:

• BS (or higher) degree in Chemistry, Microbiology, or closely related discipline and 0-2 years lab experience (preferably pharmaceutical GMP) or requires high school education and 5 years minimum lab experience (preferably pharmaceutical GMP).
• Knowledgeable in the application of various analytical techniques such as chromatography and spectroscopy; thermal analysis and wet chemistry techniques desired.
• Basic knowledge and understanding of scientific principles involved in the performance of analytical test methods.
• Ability to efficiently utilize time (coordinate several assignments concurrently).
• Ability to read and interpret documents such as test methods and procedure manuals.
• Knowledge of requirements for maintaining proper laboratory otebook documentation
• Must have above average computer skills and knowledge; specially in the operational use of analytical equipment have a computer interface.
• Ability to perform basic mathematical functions and apply basic concepts such as mean and standard deviation.
• Good communication skills (verbal and written).
• Excellent interpersonal skills.
• Requires common physical characteristics and abilities, such as above average agility and dexterity; physical exertion such as long periods of standing, recurring bending, crouching, stooping, stretching, reaching or similar activities should be expected.
• Work environment involves moderate risks or discomforts requiring special safety precautions, will be required to use personal protective equipment.

Physical Demands:

Sitting: 67-100%/day

Standing: 67-100%/day

Walking: 67-100%/day

Kneeling: 1-33%/day

Reaching: 1-33%/day

Overhead Reaching: 1-33%/day

Crawling: Never

Twist/Pivot at Waist: 1-33%/day

Bending: 1-33%/day

Upward Gaze: 1-33%/day

Downward Gaze: 1-33%/day

Squat: 1-33%/day

Balance: Rarely

Light Grasping: 1-33%/day

Heavy Grasping: Rarely

Fine Motor: 1-33%/day

Foot Pedal: Rarely

Hand Controls: 34-66%/day

Job Title: Systems Engineer

Location: Oro Valley, AZ (Onsite)

Duration: 18-Month Contract

About the Role

Seeking a motivated, hands-on Systems Engineer to support a new Project, focused on advancing cancer diagnostics through state-of-the-art testing automation. This role plays a critical part in defining product requirements, system architectures, and risk management strategies for in-vitro diagnostic (IVD) solutions used globally across more than 250 cancer tests and associated instruments.

This is an onsite position ideal for an engineer with strong electro-mechanical systems experience and a background in regulated medical device development.

Key Responsibilities

• Apply Systems Engineering principles across the product lifecycle, including requirements definition, system architecture, risk analysis, and verification & validation
• Manage front-end systems engineering deliverables related to requirements, risks, trade studies, and testing
• Plan and execute requirements management, risk analysis, and V&V activities
• Analyze complex technical problems, develop solution options, and support data-driven decision-making
• Conduct industry and technology assessments, including emerging trends and competitive product analysis
• Collaborate cross-functionally with R&D, Marketing, Operations, Quality, and Regulatory teams
• Engage with business stakeholders and Voice-of-Customer (VoC) representatives to align technical solutions with customer needs

Required Qualifications

• Experience in front-end Systems Engineering, including requirements engineering, architecture definition, risk management, and trade-off analysis
• Hands-on experience with systems and hardware integration and testing
• Experience working in a regulated medical device environment
• Familiarity with FDA, ISO, and other applicable diagnostic product standards
• Experience using systems engineering tools such as RETINA or similar platforms

Preferred Qualifications

• Deep knowledge of reliability, manufacturability, and usability engineering
• Strong leadership presence with the ability to build authority and accountability within cross-functional teams
• Excellent communication, collaboration, and stakeholder-management skills
• Strong organizational skills with the ability to prioritize and manage multiple workstreams effectively

#Verification #Validation #RETINA #Diagnostics #pharma #pharmaceutical #lifescience #medicaldevice #IBMDOORS OR #DOORSNext #JamaConnect #Polarion #WindchillRV&S #PTCIntegrity #HPALM #QualityCenter #INCOSE #requirementsengineering #requirementsgathering #requirementsmanagement

Lab Assistant – Dover, DE

Contract: 3 months, contract-to-hire

Pay Rate: $24–$26/hr. DOE

Must-Have Skills: LC-MS, GC-MS, and sample preparation

Job Description Summary

The Instrument Readiness Specialist provides operational and technical support for LC-MS, HPLC, and GC-MS laboratories at Customer facilities in Delaware. This role includes routine instrument operation, sample preparation support, preventive maintenance, performance monitoring, and compliant documentation following Customer SOPs, validated methods, and regulatory requirements.

The position requires strong attention to detail, the ability to work independently in a laboratory environment, and effective collaboration with Customer scientists and project stakeholders to ensure reliable analytical operations.

Job Responsibilities

• Provide hands-on operational support for LC-MS, HPLC, and GC-MS instrumentation at Customer facilities, including the DuPont Experimental Station (Wilmington, DE) and New Castle, DE, following SOPs, validated methods, and compliance requirements.
• Perform routine operation of analytical systems: instrument startup/shutdown, method loading, sequence/sample queue setup, data acquisition, and basic system checks.
• Support sample preparation activities: dilution, extraction, filtration, derivatization (as applicable), reagent preparation, consumable selection, and proper sample labeling per Customer-approved procedures.
• Monitor and assess instrument performance: chromatographic stability, pressure/flow profiles, vacuum system performance, detector response, ion source condition, mass accuracy, and column integrity; promptly communicate deviations or abnormal trends.
• Conduct routine preventive maintenance and system upkeep: solvent/mobile phase preparation, degassing, tubing/fitting inspection, leak checks, column flushing, injector/ion source cleaning, vacuum pump monitoring, tuning verification, and routine calibration per manufacturer and Customer requirements.
• Support day-to-day lab operations: equipment readiness, workflow coordination, and effective communication with project leads and local stakeholders.
• Comply with all site-specific safety, laboratory access, emergency response, and environmental health requirements; participate in required safety, EHS, and instrumentation training programs.
• Maintain accurate documentation of instrument usage, maintenance activities, experimental observations, deviations, and corrective actions per Customer practices and data integrity standards.
• Prepare analytical summaries, instrument performance logs, and status updates as requested.
• Ensure proper archiving of raw data, chromatographic results, mass spectral files, electronic logs, and supporting documentation within Customer systems.
• Document and escalate deviations, nonconformances, or unexpected findings promptly; support quality assurance, audit readiness, and inspection activities as requested.

Note: Management reserves the right to assign or reassign duties at any time.

Critical Skills

• Working knowledge of LC-MS, HPLC, and GC-MS instrumentation and laboratory workflows
• Ability to operate analytical instruments according to SOPs, validated methods, and compliance requirements
• Strong attention to detail and commitment to data integrity
• Ability to monitor instrument performance, identify deviations, and escalate issues
• Hands-on experience with routine instrument maintenance, troubleshooting, and preventive care
• Strong organizational and time-management skills in a fast-paced laboratory environment
• Ability to follow instructions and adhere to established procedures
• Effective communication and collaboration with scientists, vendors, and site stakeholders
• Ability to work independently while supporting team objectives

Basic Qualifications

One of the following education and experience combinations:

• Bachelor’s degree in chemistry, biology, biochemistry, or related discipline + 3+ years of relevant lab experience supporting analytical instrumentation
• Associate’s degree in a scientific/technical discipline + 5+ years of hands-on experience supporting LC-MS, HPLC, or GC-MS systems
• High School diploma or GED + 7+ years of directly related laboratory experience in an analytical environment

Additional Requirements:

• Basic proficiency with Microsoft Office (Excel, Word, Outlook, PowerPoint)

Preferred Qualifications

• 5+ years supporting LC-MS, HPLC, and/or GC-MS in industrial, academic, or regulated labs
• Master’s degree in chemistry, analytical science, or related discipline
• Experience in SOP-driven or regulated labs (GLP, GMP, or similar)
• Familiarity with analytical data systems, ELNs, and data archiving
• Demonstrated ability to support audits, inspections, or QA activities

Working Environment

• Work in laboratory and controlled environments requiring PPE (lab coat, safety glasses, etc.)
• Fast-paced environment with high job completion demands
• Stationary work >25% of the time; occasional movement between labs, corridors, adjoining rooms, and buildings
• Frequent bending, squatting, stretching, and reaching for instrument operation
• Occasionally lift/move up to 25 pounds (potential up to 50 pounds)
• Vision requirements: close-range observation, color vision, peripheral vision, depth perception, ability to adjust focus
• Occasional use of computers and office machinery
• May handle hazardous waste per regulations
• Exposure to lab hazards: extreme temperatures, biological materials, hazardous chemicals
• May require medical clearance, respiratory protection training, and respirator fit testing

Position Title: Sr. Program / Portfolio Manager

Duration: 12+ Months

Location: Alameda, CA

Job Description:

We are seeking a strategic and experienced Senior Program & Portfolio Manager with a strong background in the Pharmaceutical/Life Sciences industry to lead cross-functional teams across various geographic locations. The Program Manager will be responsible for the product portfolio, maintaining overarching plans, and managing cross-product interdependencies. This role requires strong collaboration and the capability to govern and support the ways of working across the portfolio of products. The ideal candidate will have extensive experience in managing large programs / portfolios as well as excellent lean program management skills.

The Program Manager will be the primary point of contact for the client and is responsible for the overall engagement and program success. The program manager is responsible for facilitating client feedback on deliverable quality, strategy, and performance to responsible company department resources and initial point of contact for escalations that may arise.

Key Responsibilities:

Strategic Leadership

• Drive portfolio governance and ensure alignment with corporate objectives.
• Understands client's priorities in order to develop, manage, and continually refine the initiatives' schedules across the program
• Lead product development programs in the pharmaceutical industry.
• Champion agile transformation and continuous improvement across delivery teams.
• Lead business process development and optimization, with a focus on functional products and portfolio management capabilities

Portfolio / Product Execution

• Responsible for cross initiatives plan development, scope management, adherence to budget and timelines, and product change control
• Manage documentation, including charters, status reports, and post-initiative evaluations

Stakeholder Engagement

• Communicate, Collaborate, and Align with the cross-functional teams to identify, map, and track cross-functional dependencies impacting delivery and timelines
• Capability to drive cross-product initiatives communications, highlight dependencies across workstreams
• Coordinate with cross-product initiatives teams to ensure milestones are met
• Monitor progress and provide regular updates to stakeholders
• Conduct status calls on a regular cadence to ensure progress to schedule

Compliance and Risk Management

• Collaborate with client resources and Company resources to drive product delivery, identifying any risks and obstacles and clearly communicate and track action items
• Support client leadership to establish, maintain and lead high performance product teams
• Provide portfolio / program management oversight to assigned consultants, as needed
• Complete activities that promote professional development, including involvement in professional organizations and leading internal initiatives.
• Responsible for functional workstream planning and dependency management, delivery management for downstream consumption, issue and risk management, drive SIT and UAT, drive documentation for release and roll out
• Ability to address and resolve blockers

Process Excellence

• Help advance product mindset by embracing client tools and relevant processes
• Promote operational excellence with workflow automation, licensing strategy for agile management products, devise operational dashboards, provide insights, best practices and templates
• Develop workflow standardization across initiatives, sub product mappings and integration rollout and documentation

Required Qualifications

• 15+ years' experience in program and product management, preferably in a cross-functional or matrixed environment
• 3-5 years of experience in Life Sciences / Pharma industry
• Bachelor's degree in business, program/product management, operations, or a related field or equivalent work experience
• Proven ability to manage complex portfolios and coordinate multiple teams.
• Experience in collaborating across Corporate Departments including business and IT
• Strong organizational and analytical skills.
• Excellent communication and senior stakeholder management capabilities.

Preferred Qualifications

• Certifications: PMP, PgMP, PMI-ACP, SAFe® Agilist, CSM, Lean Six Sigma, or equivalent program management experience.
• Experience or certification in GxP, GAMP® 5, or regulatory affairs (RAC) is a strong plus
• Ability to manage complex portfolios & coordinate multiple teams simultaneously
• Proficiency in tools such as Aha!, JIRA, Confluence, and Smartsheet.
• Experience in risk management
• Ability to take the initiative and propose new ideas / ways of working
• Working experience with product management and Agile framework, methodology and tools
• Ability to influence without authority and resolve conflicts.

The salary range provided for this contract role represents our good faith estimate for this position. Within the range, individual offers will vary based on the selected candidate's experience, industry knowledge, technical and communication skills, location and other factors that may prove relevant during the interview process (W2 or C2C). In addition to compensation, the company provides eligible W2 employees with a comprehensive and highly competitive benefits package.

I.T. Solutions, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Hybrid Onsite Schedule In office T, W, Th; Remote M, F

Job Description: Data Analyst – Global Patient Access Program (GPAP)

Location: North Chicago, IL, USA (Hybrid eligible), AP30

Overview: The Data Analyst for the Patient Assistance Program (PAP), supporting GPAP’s data transformation and governance, will be instrumental in building and maintaining the backbone of automated reporting and KPI dashboards. This role ensures a single source of truth for GPAP operations, drives analytics innovation, and supports the integration and consistency of data across the program. You’ll collaborate closely with workstream leaders, lead in bi-weekly scrum sessions, and deliver insight-rich, timely outputs for senior leadership.

Key Responsibilities:

• Develop, automate, and maintain standardized PAP reporting, KPI dashboards, and ad hoc analytics tools using Tableau, Excel, and Snowflake.

• Lead twice-weekly Scrum sessions with workstream team members, ensuring progression of data tasks, intake of new data requests, and alignment on analytics approaches in a Smart Sheet-driven, agile environment.

• Ensure data consistency, quality, and accuracy across all platforms, supporting GPAP governance and the creation/control of the 'source of truth.'

• Enable and facilitate self-service dashboards and reporting marts for internal and external stakeholders.

• Collaborate with cross-functional partners (BTS, ACA, GPAP, Steer Co) to support program data needs, forecasting, and reporting methodologies.

• Support quarterly and weekly reporting processes—including application, shipment, and claim-level analytics.

• Partners with data lead to document extraction methods, automate/accelerate reporting, and track program impacts, escalations, and business intelligence.

• Identify new opportunities for advanced analytics or insights to increase PAP operational efficiency and program sustainability.

Qualifications:

• Bachelors in a relevant field (Analytics, IT, Business, Data Science, or related)

• 3-5 years’ experience in data analytics, reporting, or business intelligence in healthcare, pharma, or related industry

• Advanced proficiency in Tableau and Excel; experience with Smart Sheet and Snowflake (SQL skills required)

• Demonstrated experience leading agile meetings (scrum/project management preferred)

• Strong attention to detail, data integrity, and quality control

• Experience in KPI development, dashboard design, and self-service reporting

• Effective communicator with ability to drive cross-team consensus and present findings to varied audiences

• Collaborative mindset, able to work in fast-paced, matrixed environments

• In office Tues, Wed, Thurs

Preferred:

• Experience in patient assistance programs or US healthcare market access

• Familiarity with organizational data governance or compliance requirements

Be part of a team unlocking strategic impact through advanced analytics, automation, and insight-driven transformation. Shape the way data informs patients’ access and program value across a global organization while enjoying professional growth in a supportive, inclusive culture.