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Sr. Financial Systems Analyst

Chicago, IL (Hybrid)

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Sr. Financial Systems Analyst on our Finance team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.

As a Sr. Financial Systems Analyst, you will provide administrative
and functional maintenance and support for AMA's financial applications,
including Infor/Lawson, Oracle EPM (Hyperion), Blackline, Ironclad, Concur, and
other Finance-led systems. Focus on business process management, system
utilization, and ensuring data integrity across Finance. Liaise
with internal customers, functional areas and IT resources as well as external
vendors including hosting and SaaS providers.

RESPONSIBILITIES:

Financial Systems Management

• Provide functional support for month-end closing activities, monitor interfaces, troubleshoot user issues, meta-data maintenance, and financial systems operation.
• Perform requirement gathering, analysis, documentation, and coordination of system enhancements or configuration changes based on Finance business needs.
• Conduct testing and user acceptance for system changes.
• Identify system issues by understanding Finance business processes and develop solutions to resolve the issues.
• Collaborate with internal customers, functional areas, and IT resources to evaluate opportunities for system optimization.
• Participate in troubleshooting sessions for system issues, proposing business-side solutions and providing subject matter expertise.
• Maintain the security, confidentiality, and integrity of data on all AMA financial systems.

Documentation, Process, and Project Management

• Document and analyze business processes, system configuration, and user procedures.
• Support transition planning, system upgrades, and releases in conjunction with IT and vendors, providing business-side expertise and functional testing.
• Provide input on changes requests and assist in evaluating system impacts.
• Prepare training materials and support end users.
• Work on cross-departmental initiatives to streamline processes/workflows to improve efficiency of monthly financial closes.

Technical Collaboration

• Perform limited hands-on scripting, including simple SQL queries,
• Collaborate with IT teams for complex technical tasks, integrations, and technical troubleshooting.
• Work with system vendors and IT to support system upgrades, enhancements, and drive issue resolution.
• Document data flows between Finance systems and assist in defining requirements for integrations.

May include other responsibilities as assigned

REQUIREMENTS:

1. Bachelor's Degree in Finance, Accounting, Information Systems,
   or a related field required.
2. 5+ years of experience working on finance business processes and
   a suite of financial applications including Infor/Lawson or similar ERP systems
   required.
3. In depth expertise with multiple financial system cycles including
   accounts receivable, accounts payable, general ledger and bank settlement
   processes.
4. Demonstrated ability to gather and document business
   requirements, assist with solution configuration / design, and coordinate user
   acceptance testing.
5. Strong collaboration skills with IT and vendors.
6. Working knowledge of both relational and multi-dimensional data
   modeling concepts and processes using Microsoft SQL.
7. Strong analytical and problem-solving skills, with the ability
   to understand complex financial definitions and information and grasp
   technology concepts.
8. Demonstrated experience supporting, configuring, and
   administering financial systems, ideally Oracle Lawson, Hyperion, Concur, or
   similar ERP platforms, including coordinating enhancements with IT and vendors.
9. Excellent written and oral communication skills to translate
   business needs into clear requirements for IT partners.

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

This role is an exempt position, and the salary range for this position is $87,394-$115,797. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION

About Reputation

Reputation, founded in Silicon Valley in 2013, is the industry's sole platform that uses an AI-powered product stack to help companies measure, manage, and scale their real-time reputation performance everywhere, effectively functioning as a business's eyes and ears across all customer feedback channels to uncover predictive insights. This market leadership is reinforced by significant funding from top-tier firms like Bessemer Venture Partner, Kleiner Perkins, and Marlin Equity Partners, driving substantial annual recurring revenue from Global Fortune 1000 companies, major automotive OEMs, healthcare systems, and top property management firms, with trust from over 250 partners including Google and Meta. Recognized recently as America's Greatest Midsized Workplaces by Newsweek which rewards excellence and career development, and attracts player-coaches, team-oriented collaborators, and individuals who value perseverance and hustle.

Your Role at Reputation:

TheManager, Sales Development, role holds an important leadership position at the top of the sales funnel for the entire company. The ideal candidate will be responsible for driving the success of our outbound sales efforts, managing and mentoring a team of SDRs, and collaborating with other departments to achieve company revenue goals. They will set team activity goals, motivate and develop team members, and work closely with the entire sales organization. We're looking for professionals with strong organizational and follow up skills who work well in a team environment. If you are motivated to inspire, coach and develop a team of high performing Sales Development Reps, we want you!

How You'll Shape the Experience:

• Strategy and Process

  • Design effective outbound strategies, including multi-channel approaches (email, phone, LinkedIn, etc.), and optimize these efforts based on performance data.

  • Implement and continuously refine processes, tools, and workflows that increase SDR efficiency and effectiveness.

  • As part of the Sales Development Leadership team; regularly contribute to sales strategy and planning activities. Stay updated on industry trends and provide new ideas and strategies accordingly

• Outreach Management and Pipeline Creation

  • Conduct high level and value added conversations with C level and senior executives in prospect / customer accounts.

  • Develop and implement best practices for prospecting, lead qualification, and follow-up that align with the company's messaging and target Ideal Customer Profile (ICP) and Personas.

  • Own, drive, and accurately forecast activity and pipeline creation efforts.

• Team Leadership & Development:

  • Recruit, train, and develop SDR talent, creating career growth opportunities within the team.

  • Lead, and mentor a high-performing SDR team, fostering a culture of innovation.

  • Set clear performance expectations and goals for individual SDRs and the team as a whole.

  • Conduct regular performance evaluations and implement improvement plans as needed, such as ongoing coaching, mentoring, and professional development opportunities.

• Cross-Functional Collaboration:

  • Work closely with marketing, sales, enablement, operations teams to ensure alignment of growth strategies and initiatives.

  • Partner with the sales team to optimize the lead-to-customer conversion process and develop effective outreach approaches.

  • Collaborate with Subject Matter Experts (SMEs) and business leaders to develop relevant, ongoing content, tools, playbooks, and resources to aid skill development & on-the-job learning applications.

• Performance Monitoring & Data Analytics:

  • Utilize data and analytics to monitor the performance of outreach initiatives, identify trends, and optimize prospecting in real-time.

  • Run regular reports on KPIs, pipeline attainment, and team performance to senior leadership, implement team-wide initiatives to continually innovate and improve performance.

• Technology and Tools Management

  • Drive adoption and optimization of sales engagement tools and CRM systems

  • Ensure data integrity and proper usage of sales technologies

  • Identify and recommend new tools or processes to enhance team productivity

• Additional duties as assigned.

The Skills That Set You Apart:

• Bachelor's degree or equivalent from 4 year university/college or comparable work experience.

• 4+ years of Sales Development experience with 2+ years of sales development management, or other applicable tech sales leadership experience.

• Top performer in SaaS, enterprise software sales.

• Passionate about coaching and developing people.

• Excellent writing, communication and presentation skills.

• Sales methodology training.

• Experience working with sales automation tools, e.g. SalesForce, Outreach, LinkedIn SalesNav, 6Sense, Gong, etc. strongly preferred

• Strong ability to learn quickly, represent concepts and summarize complex ideas with a sense of how SDRs think, operate, and absorb training.

• You're driven, no one needs to push you to excel, it's just who you are. You take the lead in getting things done.

Where You'll Connect & Collaborate:

• Your main HQ is our Scottsdale, AZ office, but we know great work can happen anywhere. You'll have the flexibility of a hybrid schedule, joining us in person on Tuesdays, Wednesdays and Thursdays (subject to change) and working from home on Mondays and Fridays.

Our Benefits & Perks

We believe our people deserve to feel supported, valued, and rewarded both in and out of work. That's why we offer a generous and thoughtfully designed benefits package, including:

Paid Time Off:

• Flexible PTO for salary paid employees

• Hourly employees accrue PTO based on tenure & receive 5 sick days annually. Sick days are available day 1. PTO accrues on a per paycheck basis.

• 10 company paid holidays plus 4 "Extended Company Holidays," which are additional paid days off for the company.

Health and Welfare Benefits

• Multiple medical and dental plan options, plus 100% company paid vision coverage

• 401k available through Fidelity

• Paid Parental Leave for all eligible employees as of day 1 of employment

• Employer paid short and long term disability and life insurance

• Critical Illness, Accident & Hospital Indemnity insurance

• Employee Assistance Program (EAP)

• Access to a wide variety of perks and wellbeing apps:

- PerkSpot: Employee discount program

- Wellhub (Gym Pass): Access to virtual wellbeing apps, coaching, and gym memberships

- Carrot Fertility: Support for fertility, family planning, maternity, parenting, and hormonal health

- Omada: Virtual prevention and physical therapy program

- Ladder: Supplemental life insurance

- SoFi: Financial wellbeing platform with 1:1 advice

- Fetch: Pet insurance discount program

- Spring Health for Guardian: Virtual mental health support

- XP Health for Guardian: Virtual eyewear platform

- : Mortgage services discount program

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

To learn more about how we handle the personal data of applicants, visit ourCandidate Privacy Notice.

Applicants only - No 3rd party agency candidates.

The Web Content Manager plays a critical role in ensuring the quality, consistency, and effectiveness of Creighton's internal online content. This position involves overseeing web content management platforms including Salesforce CMS and Gather Content by Bynder including workflow, publishing, and management processes. The Web Content Manager also ensures compliance with governance and policies for significant changes and will work closely with university partners across various business units.

• 
  
• At all times employees are expected to uphold Creighton's core values and demonstrate commitment to valuing diversity and contributing to an inclusive working and learning environment, while adhering to all University Ethical Standards of Conduct, rules, regulations, and job requirements, including required educational trainings.
  
• Web Content Administration and Management
  
  • 
    
  • CMS Management:
    
    • 
      
    • Oversee the utilization of CMS platforms (e.g., Salesforce and Drupal) by the University. Coordinate with University Communications, IT Leadership and others to ensure environments are meeting priorities.
      
    • Utilize content operation platforms like Gather Content to streamline content collection from various stakeholders throughout the campus. Manage templates, taxonomies, workflows, and updates within the application.
      
    • Collaborate with stakeholders to gather content requirements.
      
    • Coordinate content requests, deadlines, and approvals.
      
    • Manage content publishing, updates, and archiving.
      
    
    
  • Content Curation:
    
    • 
      
    • Curate content from internal teams, subject matter experts, and external contributors.
      
    • Ensure content aligns with brand guidelines and user needs. Provide feedback as necessary to content providers.
      
    • Ensure all content aligns with brand voice, style, and messaging.
      
    • Taxonomy and Metadata
      
      • 
        
      • Define content categories, tags, and metadata.
        
      • Optimize content discoverability and organization.
        
      
      
    • Provide training and access to users across the University to manage their own content and provide best practices to aid in maintenance of information.
      
    
    
  
  
• Content Management Processes:
  
  • 
    
  • Workflow Design:
    
    • 
      
    • Develop efficient content workflows (creation, review, publishing).
      
    • Define roles and responsibilities within the content lifecycle.
      
    
    
  • Version Control:
    
    • 
      
    • Establish versioning protocols (e.g., semantic versioning).
      
    • Maintain version history for content updates.
      
    • Implement change tracking and approval mechanisms.
      
    
    
  • Content Archiving:
    
    • 
      
    • Regularly review and archive outdated or irrelevant content.
      
    • Ensure proper redirection for removed pages.
      
    
    
  • Taxonomy and Metadata:
    
    • 
      
    • Develop a taxonomy for categorizing content (tags, categories).
      
    • Apply relevant metadata to improve searchability.
      
    • Enhance content visibility in search results.
      
    
    
  
  
• Search Engine Management and Review:
  
  • 
    
  • Keyword Research:
    
    • 
      
    • Collaborate with users to identify relevant keywords.
      
    • Analyze search volume, competition, and user intent.
      
    • Optimize content for search engines.
      
    
    
  • Best Practices:
    
    • 
      
    • Ensure content follows guidelines (meta tags, alt text, internal linking).
      
    • Optimize content around terms and phrases as necessary to best support internal audiences.
      
    • Monitor rankings and adjust strategies as needed.
      
    
    
  
  
• Business Unit Engagement:
  
  • 
    
  • Stakeholder Collaboration:
    
    • 
      
    • Work closely with university partners to understand content needs.
      
    • Align content with goals.
      
    
    
  • User-Centric Approach:
    
    • 
      
    • Advocate for user needs and preferences.
      
    • Gather feedback from university partners and end-users.
      
    
    
  
  
• Organizational Governance:
  
  • 
    
  • Change Management:
    
    • 
      
    • Collaborate with governance committees for significant content changes.
      
    • Obtain approvals for significant content changes (e.g., homepage updates).
      
    
    
  • Policy Adherence:
    
    • 
      
    • Ensure compliance with content policies (branding, legal, accessibility).
      
    • Educate content contributors on guidelines.
      
    
    
  
  

Qualifications:

* Bachelor's degree in communications, Marketing, Information Technology or related field.
* Proven experience (typically 3+ years) in web content management at a University or relatively similar organization.

Knowledge, Skills, and Abilities:

* Familiarity with CMS platforms and best practices; ideally experience with Salesforce CMS and/or Gather Content
* Excellent communication skills and attention to detail.
* Ability to balance creativity with organizational standards.
* Excellent Written and Verbal Communication Skills: Effective communication is crucial for working with Campus Partners in creating and managing web content.
* Proficiency in HTML, CSS, and integrating them into a Content Management Systems (CMS).
* Basic Knowledge of SEO Best Practices.
* Attention to Detail and Strong Editing Skills.
* Ability to Work Under Tight Deadlines, and coordinate the work of other content developers around the organization.
* Strong Analytical and Problem-Solving Skills: Analyzing web traffic data, identifying trends, and making data-driven decisions.
* Understanding of Web Design Principles and UX Best Practices.

Licenses/Certifications

* Salesforce Certifications are a Plus

About Reputation

Reputation, founded in Silicon Valley in 2013, is the industry's sole platform that uses an AI-powered product stack to help companies measure, manage, and scale their real-time reputation performance everywhere, effectively functioning as a business's eyes and ears across all customer feedback channels to uncover predictive insights. This market leadership is reinforced by significant funding from top-tier firms like Bessemer Venture Partner, Kleiner Perkins, and Marlin Equity Partners, driving substantial annual recurring revenue from Global Fortune 1000 companies, major automotive OEMs, healthcare systems, and top property management firms, with trust from over 250 partners including Google and Meta. Recognized recently as America's Greatest Midsized Workplaces by Newsweek which rewards excellence and career development, and attracts player-coaches, team-oriented collaborators, and individuals who value perseverance and hustle.

Your Role at Reputation:

The Reputation Sales Development Representative (SDR) holds an important position at the top of the sales funnel for the entire company. The SDR is often our customer's first experience with Reputation so you will need to be able to make a great first impression to earn the right to qualify our leads and identify what the appropriate next steps should be.

Our successful SDRs are the Talent Pipeline that feeds our sales organization. They are the front line of the Reputation's Sales Team, tasked with representing Reputation to effectively prospect, educate, qualify, develop target accounts, and qualify leads.

Our SDR's are high-energy, self-motivated, agile, and able to change hats on the fly. In this highly prized role, excellent phone and email skills and the ability to quickly assess customer opportunities will be critical to your success. You will be responsible for accurately tracking customer interactions and information in our CRM system. We're looking for professionals with strong organizational and follow up skills who work well in a team environment.

How You'll Shape the Experience:

• Articulate the Reputation business value proposition to decision makers to assess buying interest

• Research accounts, identify key players, and generate interest

• Work closely with the nationwide enterprise outside sales team to accelerate sales cycle and to extend reach into target accounts

• Update prospect interaction in Salesforce to ensure efficient lead management.

• Proactively prospect leads and qualified opportunity quotas to ensure revenue objectives

• Additional duties as assigned

The Skills that Set You Apart:

• 1+ years prior sales experience (within a Software/High Tech company is a plus)

• Good working knowledge of the Internet and social media and its influence on business today

• Fearless attitude - willing to take intelligent risks

• Ability to work in a time-sensitive sales environment

• Ability to work in a team environment

• Articulate with strong business acumen

• Experience using Salesforce or other CRM

Where You'll Connect & Collaborate:

• Your main HQ is our Scottsdale, AZ office, but we know great work can happen anywhere. You'll have the flexibility of a hybrid schedule, joining us in person on Tuesdays, Wednesdays and Thursdays (subject to change) and working from home the rest of the week.

Our Benefits & Perks

We believe our people deserve to feel supported, valued, and rewarded both in and out of work. That's why we offer a generous and thoughtfully designed benefits package, including:

Paid Time Off:

• Flexible PTO for salary paid employees

• Hourly employees accrue PTO based on tenure & receive 5 sick days annually. Sick days are available day 1. PTO accrues on a per paycheck basis.

• 10 company paid holidays plus 4 "Extended Company Holidays," which are additional paid days off for the company.

Health and Welfare Benefits

• Multiple medical and dental plan options, plus 100% company paid vision coverage

• 401k available through Fidelity

• Paid Parental Leave for all eligible employees as of day 1 of employment

• Employer paid short and long term disability and life insurance

• Critical Illness, Accident & Hospital Indemnity insurance

• Employee Assistance Program (EAP)

• Access to a wide variety of perks and wellbeing apps:

- PerkSpot: Employee discount program

- Wellhub (Gym Pass): Access to virtual wellbeing apps, coaching, and gym memberships

- Carrot Fertility: Support for fertility, family planning, maternity, parenting, and hormonal health

- Omada: Virtual prevention and physical therapy program

- Ladder: Supplemental life insurance

- SoFi: Financial wellbeing platform with 1:1 advice

- Fetch: Pet insurance discount program

- Spring Health for Guardian: Virtual mental health support

- XP Health for Guardian: Virtual eyewear platform

- : Mortgage services discount program

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

To learn more about how we handle the personal data of applicants, visit ourCandidate Privacy Notice.

Applicants only - No 3rd party agency candidates.

Johnnie-O is a branded lifestyle apparel company, founded in 2005 in Santa Monica, CA, that embodies living your best life. Its blend of Southern California lifestyle coupled with a hint of East Coast tradition and Midwest grit creates a truly distinct point of view within the lifestyle apparel industry. Johnnie-O is a unique lifestyle apparel brand providing classic, casual pieces for men and boys. The brand fills a niche in the apparel marketplace between the traditional East Coast “preppy” brands and West Coast “surf” brands. The Johnnie-O brand is both a personality and an experience that can be described as fun, fresh, tongue-in-cheek, accessible, active, and family-oriented.

Johnnie-O is a fast-growing multi-channel apparel company. We seek to attract highly motivated individuals that want to work as a team and share the commitment, responsibility, and discipline required to achieve our vision. We are a fun and dynamic bunch that is motivated to work to get the company to the next level. Our employees are smart, creative, and passionate individuals who meet the same superior standards we set for our products. We embrace talented people with diverse backgrounds and experiences. It is our goal to hire high-energy, diverse, bright, creative, and flexible individuals who thrive in a fast-paced work environment.

Come join us!

We are looking for a curious, bright, detail-oriented, and energetic eCommerce Merchandising Associate to join our team and play a pivotal role in the continuing growth and success of Johnnie-O. Reporting to the Director of Site Merchandising, this role will help assist in all things site merchandising and beyond with a focus on our licensed product.

What You’ll Do

• Work with the team to help monitor inventory levels and communicate status on a regular basis.
• Ensure compliance with licensed guidelines and expectations.
• Maintain outfitting tool and other merchandising tools, pin or boost products based on inventory and product launch plans
• Ensure that product is reflected accurately on the website (product descriptions, size guides, product titles, categorizations etc.) by QA’ing site daily
• Weekly UPC audit (on / off report) to remove sold out colors, rearrange color order, adjust size and color tags, and make recommendations to pull up inventory or consider pre-order.
• With the merchandising team, create and maintain all product uploads and listing on , including images, tags, meta data, product deceptions, icon/badges
• Track on-site search terms to continually optimize and improve search to reflect latest product launches
• Support with pricing maintenance activities, including promos and end-of-season sale price uploads/updates
• Partner with the E-Comm Team to create effective and innovative online merchandising strategies to drive total category sales and profitability
• Be in tune with go to market strategies and merchandise accordingly
• Ensure site presentation is optimized and lends itself to increased conversion and demand
• Maintain strong understanding of customer experience data (abandoned cart, top products, AOV, etc.) and implement educated merchandising strategies
• Stay in the know on all reports related to D2C sales, site metrics, shop performance trends in order to react quickly to opportunities within the D2C businesses
• Drive dev & testing in relation to licensing optimizations - ideation, QA, variation creation, CSQ follow up
• Complete other duties, as assigned

What You Bring

• Bachelor’s Degree in related field
• Apparel knowledge and brand experience strongly preferred
• 1-2 years of relevant site merchandising experience, preferably in the branded apparel industry
• Proficiency in Shopify or similar system, headless CMS experience, a plus
• Advanced Microsoft Excel skills
• Knowledge of Google Analytics
• Knowledge of Full Circle ERP or others, a plus
• Experience working with different licensed leagues (MLB, NHL, NFL, NCAA, etc.), a plus
• Experience with InDesign and photoshop, a plus
• Knowledge of Optimizely or other testing platform a plus
• Strong communication and project management skills
• Thorough understanding of retail business practices and metrics
• Thorough understanding of merchandising and product management
• Ability to prioritize, multi-task and effectively meet deadlines
• Strong written and verbal presentation skills

Benefits & Compensation

• Full-Time/Salaried position plus discretionary bonus opportunities, paid time off, and paid holidays
• Health/Dental/Vision/FSA/Life/Short-Term Disability Insurance benefits
• Employee discounts

Aside from a fun and unique working environment, Johnnie-O offers a challenging career coupled with a competitive compensation and benefits package. We value our employee’s time and efforts. Our commitment to your success is enhanced by our competitive compensation and extensive benefits package, including health, dental, vision insurance, short-term disability/life insurance, flexible spending accounts, a generous time off policy including vacation, paid sick time, a retirement savings plan, bonus opportunities, and a generous employee discount. Casual dress policy, potential career growth, and a family-oriented working environment. This role is based in the Johnnie-O office in Raleigh, NC.

To apply for this exciting job opportunity, please send your resume to:

We appreciate your interest in our company and look forward to hearing from you.

We are not currently accepting resumes or correspondence from external recruiting resources (agencies) at this time. Thank you for your understanding.

Job Summary

As an ECommerce Specialist, you will create and implement strategies that make online transactions possible while supporting our growing e-commerce business for Chair King Backyard Store and Fortunoff Backyard Store. The ECommerce specialist reports to the Sr. ECommerce Specialist supporting the Ecommerce business and the overall digital experience strategy. This highly collaborative role will work closely with several internal and external teams.

The position is responsible for cataloging all products for online sale efforts through defined guidelines, efficient use of content management systems and adherence to productivity benchmarks. The ideal candidate will be an out of the box thinker with strong analytical skills and attention to detail.

Essential Duties and Responsibilities:

• Site Operations and Production:
• Category management, including creating new products, adjusting collections within FROG and BigCommerce.
• Coordinate with Buyers on content aggregation and classification into our catalog.
• Ensure product is accurately classified based upon company taxonomy.
• Create product and image titles/descriptions with SEO guideline adherence.
• Coordinate with the Studio Production team to request necessary photo shoots for catalog implementation.
• Incorporate value added content into each product where applicable/relevant: warranty information (tag eligible products within SureBright Warranty), care instructions, feature/benefits. Add meta descriptions to products by using AI Copywriter.
• Create parent SKUs with variant options.
• Website troubleshoot and management, working with internal and external partners as needed.
• Meet all deadlines associated with accurate content creation and maintenance.
• Site Conversion Rate Optimization:
• Collaborate on web changes and development updates for websites based on current business prioritization.
• Understand basic user experience in order to test web changes and development updates.
• Visual Merchandising:
• Support promotional events with product "tagging" to enable accurate display and navigation throughout the website.
• Boost products for sales events within SearchSpring.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• High attention to detail and data driven.
• Excellent organizational and time management skills.
• Proficient with Microsoft Office Suite with advanced Microsoft Excel skills.
• Strong quantitative, analytical, critical thinking, and problem-solving skills.

Education and Experience:

• Bachelor’s degree preferred.
• 2-3 years in an e-commerce environment.
• Basic HTML experience helpful.

Position Overview

Our luxury jewelry division seeking an experienced Director of Ecommerce & CRM as a key leadership position. This role is responsible for spearheading the division’s ecomm and clienteling strategies to drive ecomm growth, enhance retail store sales, and expand brand awareness. The role will own the entire Ecommerce P&L and will be responsible for achieving sales and margin targets of the channel.

Additionally, the position will oversee the Ecomm and CRM budgets; including developers, digital media, search, partnerships, client gifting, and offline DTC events. This position will be accountable for all digital analysis, optimizations, and timely strategy changes when necessary.

Key Responsibilities

E-commerce:

• Financial Accountability: Achieve sales and margin plans for DTC web-based sales
• Development and Execution of Ecommerce Strategy: Formulate strategies to increase online sales, improve user experience, and ensure the website aligns with the brand's luxury image.
• Digital Marketing: Collaborate with the marketing team to implement digital marketing campaigns, including SEO, SEM, email marketing, social media, and paid advertising to drive traffic and conversions.
• Website Management: Oversee the design, functionality, and performance of the site, ensuring it is optimized for both desktop and mobile devices.
• Product Management: Manage the online product catalog, ensuring accurate product descriptions, images, and compelling merchandising.

CRM

• Strategy Development: Refine the existing CRM & Clienteling strategy and manage its execution. Develop and implement new strategies to build and maintain strong customer relationships, increase customer loyalty, and drive repeat purchases.
• Customer Data Management: Oversee the collection, segmentation, and analysis of customer data to personalize communications and offers. Evaluate current CRM software to determine its suitability for the business.
• Email Marketing: Manage email marketing campaigns, including automated workflows, personalized messaging, and A/B testing to optimize open rates, click-through rates, and conversions.
• Communications: Work with the Division head to refine language and communication methods to ensure clients receive an on-brand experience at every touch point.
• Customer Service Coordination: Ensure the customer service team has the tools and information needed to provide exceptional service, handle escalated issues, and implement feedback loops to improve the overall customer experience. Ensure VIP clinets are always attended to with the highest level of service.

Analytics and Performance Measurement:

• Ecom Dashboard: Enhance the existing performance dashboard to include advanced analytics that provide deeper insights into customer behavior and campaign effectiveness.
• CRM Dashboard: Develop performance KPI’s and create dashboard to monitor and share performance.

People Responsibilities & Cross-Departmental Collaboration:

• Team Management: Manage a high-performing Clienteling & CRM Manager and collaborate with retail store team on all clienteling efforts.
• Collaboration: Cultivate relationships with different departments within the division; including Customer Logistics, Production, Finance, Marketing, Sales and Planning.

Innovation & Continuous Improvement:

• Stay Ahead of Trends: Keep up with the latest trends in ecomm, CRM, and digital marketing to ensure the division remains competitive in the luxury market.
• Continuous Optimization: Constantly test, measure, and optimize strategies and tactics to improve performance.

SKILLS & REQUIREMENTS

Requirements:

• Ecomm Management: 7-10+ years’ experience in an ecomm role with P&L responsibility, ideally within the luxury goods or jewelry industry. Proven track record of driving online sales and optimizing digital platforms.
• CRM Experience: Extensive experience in CRM strategy, customer data management and personalized marketing.
• Luxury Brand Experience (Preferred): Understanding of the nuances of selling luxury products online, including maintaining brand integrity and enhancing customer experience.
• Digital Marketing: Strong background in digital marketing and e-commerce strategies.
• Data Analysis: Strong analytical skills, with the ability to interpret ecomm and customer data to inform strategy. Familiarity with tools like Google Analytics, Excel, and data visualization platforms.
• User Experience (UX) Design: Understanding of UX/UI principles to optimize the online shopping experience.
• SEO/SEM Proficiency: Experience in search engine optimization and paid search campaigns.
• Bachelor’s degree required. MBA preferred.

Technical Skills:

• Shopify Plus
• Google Analytics / Google Tag Manager, Google Ads, Meta Training
• Klayvio
• CRM Platforms
• Understanding of ERP system integration with Shopify

Soft Skills & Personal Attributes:

• Strategic Thinker: Ability to develop and implement long-term ecomm and CRM strategies aligned with business goals.
• Customer-Centric: A strong focus on customer experience and a deep understanding of luxury consumer behavior.
• Communication: Excellent verbal and written communication skills, with the ability to articulate complex strategies to diverse audiences.
• Problem-Solving: Strong problem-solving abilities, with a proactive approach to identifying challenges and implementing solutions.
• Attention to Detail: Meticulous attention to detail, particularly in maintaining brand integrity across digital channels.
• Adaptability: Ability to stay agile and adapt to the rapidly changing ecomm landscape.

Meet REVOLVE:

REVOLVE is the next-generation fashion retailer for Millennial and Generation Z consumers. As a trusted, premium lifestyle brand, and a go-to online source for discovery and inspiration, we deliver an engaging customer experience from a vast yet curated offering totaling over 45,000 apparel, footwear, accessories and beauty styles. Our dynamic platform connects a deeply engaged community of millions of consumers, thousands of global fashion influencers, and more than 500 emerging, established and owned brands. Through 16 years of continued investment in technology, data analytics, and innovative marketing and merchandising strategies, we have built a powerful platform and brand that we believe is connecting with the next generation of consumers and is redefining fashion retail for the 21st century. For more information please visit REVOLVE the most successful team members have a thirst and the creativity to make this the top e-commerce brand in the world. With a team of 1,000+ based out of Cerritos, California we are a dynamic bunch that are motivated by getting the company to the next level. It’s our goal to hire high-energy, diverse, bright, creative, and flexible individuals who thrive in a fast-paced work environment.

Some of the sweetest perks we offer aren’t in a typical benefit package like hefty discount on items we carry – as in 50% or more off retail prices, free weekly lunches, and pretty rad company parties.

To take a behind the scenes look at the REVOLVE “corporate” lifestyle check out our Instagram @REVOLVEcareers or #lifeatrevolve.

Are you ready to set the standard for Premium apparel?

Main purpose of the Brand Marketing Analyst role:

Lead insights generation and performance measurement across brand marketing initiatives. Serve as a key liaison between marketing, analytics, and executive stakeholders, driving optimization through data storytelling, robust experimentation, and cross-channel analysis.

Major Responsibilities:

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Outstanding analytical skills, with strong academic background in Marketing Analytics, Economics, Business, or a related field.
• Proficiency in SQL and data visualization tools (e.g., Tableau, Looker); familiarity with statistical testing and modeling tools (e.g., Python, R) is a plus.
• Proven business acumen and results oriented mindset.
• Excellent communication and stakeholder management skills.
• Proven experience translating complex data into strategic insights that influence executive decision-making.

Minimum Qualifications:

• A BA/BS Degree is required
• 3+ years of experience in a strong analytical environment
• Proficiency in Tableau and Excel
• SQL and database knowledge
• Strong written and verbal communication

Preferred Qualifications:

• Background in brand lift studies (e.g., Meta, YouTube, or survey-based)
• Working knowledge of media mix modeling (MMM) or multi-touch attribution (MTA) frameworks.
• Industry experience in consumer-facing brands, such as fashion & beauty
• Statistical background
• Experience in omnichannel marketing environments, including paid media, influencer, PR, content, and organic social.
• Experience with coaching and mentorship for others

A successful candidate works well in a dynamic environment with minimal supervision. At REVOLVE we all roll up our sleeves to pitch-in and do whatever it takes to get the job done. Each day is a little different, it’s what keeps us on our toes and excited to come to work every day.

For individuals assigned and/or hired to work in California, Revolve includes a reasonable estimate of the salary or hourly rate range for this role. This takes into account the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications.

A reasonable estimate of the current base salary range is $75,000 to $90,000.

Overview

We create and deepen fandom for audiences to build connections that last a lifetime. Across our film and television portfolio, we meet audiences where they are — driving awareness, engagement, and long-term affinity across platforms.

We are seeking a Senior Project Manager to oversee the day-to-day execution of a vendor transition across our digital platforms, ensuring continuity across publishing, performance, and monetization.

This is a time-bound, high-impact role requiring operational rigor, attention to detail, and the ability to operate independently. The right candidate is a proactive self-starter who works comfortably in the weeds — reviewing SOPs, facilitating knowledge transfer, managing execution teams, and ensuring workflows are documented, tested, and stabilized.

Key Responsibilities

Operational Transition Management

• Lead day-to-day execution of the transition plan from April through stabilization
• Manage work into clear, accountable workstreams with defined owners and timelines
• Resolve blockers quickly to maintain momentum

Workflow & Documentation Oversight

• Audit and refine SOPs across publishing, monetization, reporting, and rights management
• Ensure complete documentation and structured knowledge transfer between vendors and internal teams
• Identify gaps and implement practical process improvements

Knowledge Transfer & Cutover Management

• Facilitate knowledge transfer sessions and oversee shadowing and parallel runs
• Coordinate testing and validation prior to full cutover
• Document key decisions and platform-specific nuances

Team & Execution Leadership

• Manage internal execution teams through the transition
• Maintain uninterrupted publishing cadence, asset delivery, metadata workflows, and reporting outputs
• Provide hands-on oversight during critical migration periods

Quality Control & Stabilization

• Oversee QA during data, reporting, and platform access transitions
• Monitor early-stage operations and address inconsistencies
• Ensure workflows are fully stabilized before closeout

Qualifications

• 6+ years of experience in project management, digital operations, vendor management, or business transformation
• Proven experience leading vendor migrations or operational transitions
• Strong understanding of digital content workflows across YouTube, Meta, TikTok, or similar platforms
• Highly organized with the ability to manage parallel workstreams under deadline
• Comfortable operating at both strategic and tactical levels
• Strong facilitator and cross-functional partner
• Clear, concise communicator