Perception Encoder Audiovisual Pe, AV Jobs in Usa

We are seeking a skilled Audio-Visual Technician with hands-on installation experience and the ability to commission AV systems. If you enjoy solving technical challenges, working with modern AV technologies, and delivering polished, reliable systems to clients, we want to talk to you.

What you’ll do

• Install, configure, and troubleshoot commercial AV systems (displays, DSPs, control, switching, audio systems, video distribution, conferencing gear).
• Commission systems including DSP tuning, control system loading, network configuration, verification & testing.
• Read and interpret AV drawings, signal flow diagrams, and load documentation accurately.
• Work onsite with clients, contractors, and project managers to deliver fully functional systems.
• Provide support, training, and handoff documentation after completion.
• Ensure clean workmanship, cable management, and adherence to CVE’s standards.

What you’ll bring

• 3–5+ years of professional commercial AV installation experience, including:
• DSP programming (Q-SYS Designer, Biamp Tesira, etc.)
• Control systems (Crestron, Extron, Q-SYS)
• Networked video systems (Crestron, Extron, Q-SYS)
• Commissioning systems (e.g., Q-SYS, Biamp, Crestron, Extron, Dante).
• Understanding of AV-over-IP, networking basics, and signal routing.
• Familiarity with most common UC platforms (e.g., Teams, Zoom, Webex)
• Strong problem-solving skills and the ability to work independently or as part of a team.
• Ability to lift equipment, use power tools safely, and work on ladders/lifts.
• Valid driver’s license.
• Ability to pass a background check
• The following qualifications are a plus, but not required:
• Oregon LEA, WA06 license
• CTS/CTS-I/CTS-D certification
• Networking certifications or training
• Programming experience including UI development
• Please note that studio tech experience is not sufficient for this position.

What we offer

Competitive salary (DOE) and industry-leading benefits package, with growth opportunities at a century-old electrical contractor known for excellence and innovation.

How to apply

Apply here, or send your resume and a quick note about why you’re a great fit to CVE is an equal opportunity employer.

AGE Solutions is seeking an Audio-Visual Command Meeting (AVCM) Engineer. In this role, you will travel within their assigned zone to support Senior Executive Services (SES) and Military Officer conference and meeting spaces. This role provides installation, troubleshooting, and sustainment support for enterprise audio-visual systems and will augment support to other zones as required. The ideal candidate is a hands-on AV professional with strong technical expertise, the ability to lead AV efforts on-site, and experience working in classified environments.

This position is based out of Ft. Belvoir, VA with regional CONUS travel.

Key Responsibilities:

• 
  
• Travel within assigned zone and provide augmentation support to other zones as needed
  
• Support SES and Military Officer conference and meeting spaces
  
• Install, pull, terminate, label, and test all AV-related cables, connectors, and interfaces
  
• Install projection screens, plasma/LED displays, speakers, and related AV hardware
  
• Perform installation of AV systems at client sites, including full room deployments
  
• Read and interpret blueprints, drawings, and technical documentation
  
• Wire and build AV racks to standard and customer specifications
  
• Serve as the Lead Audio Visual Engineer on projects and customer engagements
  
• Manage AV projects across various models and makes of equipment
  
• Conduct testing, analysis, troubleshooting, and corrective actions on systems, networks, hardware, and software
  
• Demonstrate thorough understanding of AV wiring standards and connector types across AV cable types
  
• Support internet-based video solutions including switchers, codecs, interfaces, and room design solutions
  
• Access classified areas to support Enterprise JWICS installation and troubleshooting of system hardware (user account not required)
  

Required Qualifications:

• 
  
• Five (5) years of relevant experience with AV engineering
  
• Have an active DoD Top Secret clearance at a minimum
  
• Have one (1) of the following certifications:
  
  • 
    
  • AMX Technician (Networked AV) Certification, or
    
  • Crestron CTI Technician Track Certification, or
    
  • AVIXA CTS Certification
    
  
  
  
• Ability to support mission-critical AV/VTC systems under pressure
  
• Demonstrated experience working with:
  
  • 
    
  • Crestron
    
  • Cisco
    
  • Biamp / AMX
    
  • Extron
    
  
  
  
• Willingness to travel throughout the zone as required
  
• Strong troubleshooting skills to quickly diagnose and restore AV/VTC services
  
• Ability to follow escalation procedures and provide status updates and corrective action plans to leadership/PMO
  
• Experience using a ticketing system (e.g., ServiceNow) to document troubleshooting, actions taken, and resolution details
  
• Ability to provide routine ticket updates until closure and document root cause and resolution steps
  
• Ability to provide daily operational status reporting for non-operational rooms, including estimated restoration timelines
  
• Location: This position is onsite at our customer's location in Ft. Belvoir, VA and requires up to 50% travel (CONUS).
  

Compensation: $70,000+

At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally.

• 
  
• 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it.
  
• Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact.
  
• 401(k) with Match: We match 3% of your contributions with immediate vesting.
  
• Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents.
  
• Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs.
  
• Parental Leave: 15 days of fully paid leave for new parents, because family matters.
  
• Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving.
  
• Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right.
  
• Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create.
  

At AGE, you'll do work that matters, supported by a company that delivers for its people.

Must Haves:

• 10+ years of experience installing and supporting commercial Audio Visual and low-voltage systems in environments such as corporate offices, public sector, and large commercial buildings
• 5+ years of experience leading small AV installation teams, providing on-site direction, mentoring junior technicians, and ensuring quality installations
• Proven experience installing permanent AV systems, including displays, audio systems, racks, structured cabling, and associated infrastructure
• Strong ability to coordinate with Project Managers, General Contractors, subcontractors, and end clients to meet project timelines and expectations
• Hands-on experience troubleshooting AV systems and resolving technical issues in the field
• Demonstrated commitment to job-site safety standards and procedures

Plusses:

• CTS and/or CTS-I
• If not currently obtained willing to obtain both within 2-3 years of employment

Responsibilities and Duties:

• Responsible for running an AV project crew and will assume responsibility for effective performance and provide necessary training.
• Responsible for adhering to the company’s and client’s safety guidelines.
• Coordinates with the project manager to ensure productivity, job completion, and compliance with budget.
• Serves are the main on-site customer contact for questions and/or concerns.
• Performs work consistently demonstrating a detailed level of technical knowledge and being able to troubleshoot and resolve technical issues as they arise.

Job Description:

An employer in Dallas, TX is seeking a Lead AV Technician to join their premier integrated technology solutions team. The lead AV Technician is responsible for the installation of commercial and professional audio visual equipment. This position requires working closely with project managers, general contractors, sub-contractors, and clients to complete projects on time, within budget, and with excellent quality.

COMPANY OVERVIEW

At Master Technology Group (MTG), a team of talented individuals are shaping the future of technology integration. We have created a community of great people who show an uncommon level of care for our clients, colleagues, and community. We’re looking for excited and motivated individuals who are as excited to build this organization as we are. Isn’t it time you were a part of something great?

JOB SUMMARY

Master Technology Group (MTG) specializes in the design, installation, and service of commercial property technologies locally and nationally.

The Project Manager – Audio/Visual (AV) is responsible for overseeing AV-related projects from design and estimation through planning, execution, and closeout. This role ensures the delivery of high-quality projects, strong client satisfaction, and consistent operational performance within MTG’s AV division.

The Project Manager – AV oversees multiple concurrent projects, collaborates across teams, and builds strong relationships with clients, vendors, LSPs, partners, and internal stakeholders. The ideal candidate combines strong organizational skills, excellent communication, and solid expertise in AV-related low-voltage systems.

This position reports to the Manager of Audio/Visual.

KEY DUTIES AND RESPONSIBILITIES

• Collaborate with Business Development, clients, prospects, trade partners, and design team members to assess opportunities, design solutions, and develop project scopes
• Determine required materials, labor, equipment, and other costs to create accurate project estimates
• Utilize MTG-created templates to create comprehensive proposals, SOWs, warranty statements, and other project-related documents
• Obtain competitive material pricing and manage timely material delivery, return, and credit processing
• Coordinate equipment rentals, including pricing, delivery, and return
• Oversee and direct execution of low-voltage/technology work, specifically for AV-related projects
• Manage project costs to meet or exceed profit margin targets
• Develop, communicate, and maintain project schedules to ensure all milestones and client expectations are met
• Lead project kick-offs to establish expectations, promote proactive communication, and ensure successful execution
• Lead project close-outs to ensure customer satisfaction, accurate documentation, and completion of all deliverables
• Collaborate with other Project Managers on multi-phase or large-scale projects as needed
• Maintain accurate opportunity and project data in MTG’s ERP and project management systems to support forecasting, reporting, and operational planning
• Work closely with the Finance Department to help meet project AR and AP responsibilities
• Provide exceptional customer service, representing MTG professionally and building long-term client relationships
• Maintain knowledge of industry technology/products, standards, requirements, and processes
• Other related and organizational duties as required or assigned

QUALIFICATIONS

• Minimum 5 years of experience in the low-voltage, AV, or related technology industry
• High school diploma or equivalent required; technical or industry-specific training preferred
• Strong organizational and time-management skills, with the ability to manage multiple priorities simultaneously
• Strong problem-solving, analytical, and decision-making abilities
• Proficiency with Windows-based systems; strong skills in Outlook, Excel, and Word
• Excellent written, verbal, and interpersonal communication skills
• Ability to stay current with evolving AV technologies, construction processes, and installation methodologies
• Ability to build cooperative working relationships with clients, vendors, LSPs, and internal teams
• Commitment to established workflows and continuous improvement initiatives

PERFORMANCE MEASUREMENTS

• Demonstrates full understanding of assigned responsibilities and effectively executes key duties
• Shows enthusiasm and effort to perform all aspects of the role effectively
• Exhibits competence and capacity to execute key duties and responsibilities efficiently
• Delivers projects on time, within scope, and within budget while meeting or exceeding customer expectations
• Maintains accurate project documentation and ensures timely invoicing
• Manages project costs to achieve or exceed established profit margin targets
• Communicates clearly and professionally with stakeholders
• Collaborates effectively within project teams and demonstrates a proactive, can-do attitude
• Demonstrates quality decision-making through effective analysis, problem-solving, and sound judgment
• Produces high-quality written communication, including emails, reports, and project documentation
• Demonstrates reliability through consistent attendance, punctuality, and meeting deadlines

Aligns with and consistently demonstrates MTG’s Core Values:

• People First: Shows humility, helpfulness, and genuine care for others
• Above and Beyond: Exhibits a “whatever it takes” mindset, actively contributing beyond minimum expectations
• Sense of Urgency: Responds promptly and diligently to organizational and client needs
• Team Player: Demonstrates respect, support, and collaboration, sharing expertise generously
• Do the Right Thing: Operates with honesty, integrity, transparency, and ethical standards

COMPENSATION AND BENEFITS

Base Salary $80,000 - $90,000+ DOQ

Incentive Plan(s)

Car Allowance

Phone Stipend

Medical, Dental & Vision Insurance

401k Match

PTO

Nice Healthcare

Life Insurance – Company-provided

STD / LTD – Company-provided

Employee Referral Bonus

Development Opportunities

The Edgewater offers the highest quality of customer service delivered to our guests both in and out of our banquet events. The AV Engineer’s purpose is to ensure that their assigned events and/or activities are highly organized and well executed, resulting in the complete satisfaction of Edgewater guests attending the event. The Audio-Visual Engineer is responsible for overseeing and supporting all aspects and needs of audio-visual technology for The Edgewater Hotel.

Essential Job Function

• Set up and run all aspects of audio visual for events on site including but not limited to: stage and house lighting, microphones, house screens and projectors, house and powered speakers, switching of audio and video feeds (single and multi-camera), mixing audio via an audio board.
• Setting up a/v equipment in meeting rooms based on requests.
• Adjusting to clients' needs as they change.
• Keep close communication with group's contact before and during event.
• Informing the Supervisor and Banquet Captains of any a/v changes for billing purposes.
• Provide audio setup, support, and monitoring during concert events.
• Working with consultants, vendors, and acts to provide the best sound possible while maintaining acceptable sound levels to stay within compliance of City ordinances.
• Understanding functions and applications of various a/v equipment used.
• Taping down power and phone cords to Edgewater standards.
• Adjusting in room lighting in all meeting rooms.
• Replacing light bulbs in meeting room fixtures and a/v equipment.
• Installing telephone equipment in meeting rooms.
• Removing a/v equipment from meeting rooms promptly after event concludes.
• Ensuring a/v equipment is returned in proper working condition and placed in proper storage areas.
• Developing technical knowledge of current equipment, as well as new arrivals.
• Directly reports to AV Manager.
• Perform other related duties that may be assigned by Banquet Management team.

Qualifications

• Digital video camera operation and theory
• Configure and operate a multi-channel video matrix switcher
• Audio and video input and output connections and specifications
• Audio and video codecs and industry standards
• Audio Software Skills
• Familiar with Microsoft Windows and Mac OS
• Comfortable using Microsoft Word, Excel, PowerPoint, and Outlook
• Organized
• Detail oriented
• Punctual
• Customer centric
• Able to adapt to a flexible and fluctuating work schedule that often involves events on nights or weekends
• Ability to manage a task through completion
• High School diploma or GED
• Experience or education in Audio Visual Engineering
• Strong willingness to learn new systems and take on projects is a must
• Ability to integrate into a team environment as well as handle project work independently with minimal supervision
• Familiarity with computer technology and a variety of helpdesk concepts, practices and procedures
• Familiarity with A/V equipment and infrastructures
• Ability to read, write, and speak English
• Prior experience working in the hospitality industry preferred

OVERVIEW: ITA Audio Visual Solutions is a full-service AV company based in Cincinnati, Ohio since 1982. We are looking to add a key member to our live event production team. We’re seeking a talented individual who has a passion for technology and is ready to take on a new and exciting challenge.

*

ROLE*: The position available is Technical Director (TD). Under the direction of the Director of Production and Creative Services (DPCS), the TD leads a team of experienced event technicians. The TD and his team are involved in each event from beginning to end. It starts with a member of our technical team meeting with our clients to understand their goals and vision for their event. They then design a solution, prepare all necessary elements and are ultimately responsible for its flawless execution.

DUTIES & RESPONSIBILITIES:

• Technical Expertise
• The TD is responsible for ensuring that the technical aspects of all our events are done properly and safely. Those include but are not limited to video, audio, lighting, streaming, rigging and power distribution.
• The TD it is expected that he or she would know how to engage experts in areas of need. That can be from existing team members or outside resources.
• It is expected that the TD will consistently work towards becoming proficient in all areas of technology that ITA offers.
• Employee Supervision
• The TD will have a team of dedicated event technicians that report directly to him/her.
• The TD will be responsible for the day to day management of the techs including:
• Assigning daily tasks and verifying successful completion
• Going onsite to events to ensure things are being done correctly and safely
• Arranging for skill development during down times
• Creating weekly schedules
• Sales Support
• The TD or a member of his team will meet with clients to discuss their event.
• The TD or a member of the tech team is responsible for building quotes once event details are discovered.
• The TD will respond to any questions or adjustments made by the client.

4. Additional Contributions

• Integral part of the hiring process
• Continually evaluate existing procedures and seeking ways to improve
• Research new technology and recommend purchases that will make ITA better.
• Work with warehouse team to prepare the equipment for events and load on to trucks

QUALIFICATIONS:

• Minimum of 5 years of experience in a relatable technical role.
• Strong technical skills in handling audio, video, and lighting equipment.
• Excellent leadership and communication skills.
• Ability to work under pressure and handle multiple tasks simultaneously.
• Strong problem-solving skills and attention to detail.
• Ability to work flexible hours including evenings, weekends, and holidays.

We offer a competitive compensation range commensurate with experience, along with a comprehensive benefits package, including:

• 401(k) plan with matching contributions
• Profit Sharing
• Dental, health, and vision insurance
• Health savings account
• Company-paid life insurance
• Generous paid time off
• Employee discount program
• Company-sponsored training and development opportunities
• Paid holidays
• Cellphone reimbursement
• Mileage and expense reimbursement

JOB SUMMARY

Master Technology Group (MTG) specializes in designing, installing, and servicing commercial property technologies across local and national markets.

The A/V Technical Systems Designer will act as a Subject Matter Expert (SME) for various A/V-related projects and systems to provide our customers and staff with diverse A/V and IT-related technical support.

This position requires a thorough knowledge of audio-visual technologies and familiarity with IP networking. Additional skills required include proficiency in drawing and design software, technical writing, programming, training, and customer service.

Job responsibilities will range from pre-sales design and sales assistance, installation and commissioning, customer training, and post-install support.  

The A/V Technical Systems Designer will report to the A/V Department Manager.

KEY DUTIES AND RESPONSIBILITIES

• Assist with gathering accurate client business requirements and site specifications
• Discuss alternate options with customers to ensure they will receive the desired functionality
• Create Design, Bill of Materials (BOM), and Scope of Work (SOW) using Bluebeam, Excel, Word
• Create line drawings, schematics, and rack elevations as needed
• Provide remote and on-site troubleshooting support to customers
• Perform site surveys with Account Managers
• Attend sales calls as a SME
• Help create and present proposals
• Establish trusted relationships with customer contacts
• Participate in kickoff/design review meetings with Project Managers and designated field staff
• Perform job site walkthroughs and quality control checks
• Provide technical guidance and support to on-site Technicians and Installers
• Develop test plans and demo environments to ensure full functionality and integration of a variety of equipment
• Coordinate customer network requirements with the customer and the Project Manager
• Schedule and perform customer training on the new system(s)
• Create as-built documentation in AutoCAD or Bluebeam
• Provide excellent customer service and maintain strong professional relationships with our clients, fellow employees, Local Service Providers, and vendors
• Provide timely and accurate communications to clients, fellow employees, partners and vendors
• Stay current with industry trends, technologies, and products

QUALIFICATIONS

• 7+ years of A/V-related experience and 3+ years of A/V design experience
• Strong knowledge of network topology and the ability to perform, communicate, or coordinate basic network configurations
• Strong knowledge of audio-visual system integration in Windows OS and Microsoft O365 environments
• Installation and design experience with:
• Meeting room A/V systems (Q-SYS, Crestron, Logitech, Yealink)
• Overhead paging (Atlas IED, Biamp)
• Sound masking (Cambridge, Atlas IED)
• Digital signage (BrightSign)
• Room scheduling (Logitech, Crestron, Yealink)
• Proven business development and customer service skills
• Strong technical writing skills
• Well organized, accurate, and attentive to detail
• Strong time management, problem-solving, and decision-making abilities
• Computer proficiency in a Windows environment using MS Office (Outlook, Excel, Word, Visio, PowerPoint), CAD, Bluebeam, and other technical programs
• Strong written and oral communication skills
• Exceptional interpersonal skills
• AVIXA CTS certification preferred

PERFORMANCE MEASUREMENTS

• Demonstrates understanding and execution of all key duties and responsibilities
• Shows consistent effort, enthusiasm, and follow-through in performing all aspects of the role
• Meets expected levels of responsiveness, communication, customer satisfaction, and deliverable quality
• Completes assignments within required timeframes and meets project deadlines
• Demonstrates strong judgment in analysis, problem-solving, and decision-making
• Communicates clearly and effectively, both verbally and in written form
• Maintains strong working relationships and contributes positively to a team environment
• Demonstrates reliability in meeting commitments, deadlines, attendance, and punctuality

Aligns with and consistently demonstrates MTG’s Core Values:

• People First: Demonstrates humility, helpfulness, and genuine care for others
• Above and Beyond: Exhibits a “whatever it takes” mindset, actively contributing beyond minimum expectations
• Sense of Urgency: Responds promptly and diligently to organizational and client needs
• Team Player: Demonstrates respect, support, and collaboration, sharing expertise generously
• Do the Right Thing: Operates with honesty, integrity, transparency, and strong ethical standards

COMPENSATION AND BENEFITS

Base Salary $95k - $105k+

Car Allowance 

Phone Stipend

Medical, Dental & Vision Insurance

401k Match (50% match up to 6% of salary)

PTO

10 Company Paid Holidays

Nice Healthcare – Company-provided

Life Insurance – Company-provided

STD / LTD – Company-provided

Annual Bonus Eligibility

Employee Referral Bonus Program

Development Opportunities

Master Technology Group is proud to be an equal-opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local laws.

About Diversified:

Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.

What to Expect:

At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.

As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.

IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

How You'll Contribute:
This Service Delivery Manager (SDM) be responsible for successfully representing and leading highly talented On-Site Audio-Visual Support Teams.

The SDM will manage on-site team personnel and act as a liaison to Diversified to ensure the employee feels part of Diversified while working on site daily at client location.

What You'll Do:

• 
  
  
• Manage U. S. On Site Audio Visual team personnel and act as liaison between the client and Diversified ensuring that employees feel they are part of Diversified while still working every day at client site.
  
  
• Responsible for the fulfillment of the client SOW requirements, as it relates to the talents and skills needed to deliver. Responsible for delivery of services with On Site personnel. Interview and place candidates for Service clients. Write and modify job descriptions, post, interview for skills and fit.
  
  
• Collaborate with internal stakeholders and customers to create standards for employee onboarding to deliver committed to On Site Services. Ensure employee logistics, set client expectations, hours of operations and manage overtime and billing. Oversee onboarding activities such as badging, security requirements, etc.
  
  
• Develop training plans to ensure team members are meeting their KPIs within client needs and committed SOW. Manage overall SLA compliance for service to monitor and track performance. Manage and Schedule operations to Ensure action items are being administered/performed timely and efficiently.
  
  
• Provide expertise in transforming client requirements into actionable operational trackable deliverables, be the Central point of reporting for service-related activity across the enterprise.
  
  
• SDM will provide insight/reporting of onsite activities. Host Bi-weekly, Monthly and Quarterly Business Reviews (QBRs) to present our SLAs, overall project(s) status, next quarter focus, areas that need attention.
  
  
• Develop ways for onsite team track metrics of the event production team in scheduling, forecasting, and reporting on capacity planning for both people and equipment requirements Identify needs and support creation of team structure as Services expands (supervisors, managers, team leads). Specific metrics such as number of meeting requests, break-fix cases and A/V room sweeps including client user survey comments are pulled from the client ticketing system and AV dashboards to show performance statistics for all Diversified AV technicians as well as all client sites with AV case requests globally.
  
  
• Ensure client satisfaction is maintained.
  
  
• Ensure proper accounting of resources, bill rates, utilization and tracking is in place.
  
  
• Provide insight, coaching and professional development to team to enhance knowledge and technical skills. Employee development and mentoring of professional goals for individual contributors.
  
  
• Contract Management for Internal Diversified Coordination & Deliverables.
  
  
• Risk Management and Issue tracking.
  
  

Physical Working Environment/Location:

• 
  
  
• On Site, Office - San Fransico or NY
  
  
• Role requires the ability to move 50-75lbs of equipment as needed.
  
  
• Travel/Mobility necessary
  
  

What You'll Bring:

Education/ Certifications:

• 
  
  
• Bachelor's Degree or equivalent
  
  
• Industry certifications such as ITIL, CTS, MS-Certs are an asset
  
  

Required Skills/Qualifications:

• 
  
  
• 5+ years in an Audio Visual/Video operations, Account management, Productions, Studio Operations Management, technology managerial role or similar is required.
  
  
• 5+ years of experience in onsite service delivery
  
  
• 2+ years management, leadership of onsite service personnel + P&L responsibility
  
  
• Familiarity with AV Systems and Meeting Support
  
  
• Experience with recruitment, employee management, and general HR concepts preferred.
  
  
• People leadership skills, technical capability, professionalism, self-motivation, self-discipline,
  
  
• focus and attention to detail.
  
  
• Working knowledge of SOWs, Contracts, Managed Services and Deliverables is a major asset.
  
  
• Experience working within a ticketing system and managing service tickets/incidents.
  
  
• Ability to shift quickly between tasks in a fast-paced environment.
  
  
• Ability to organize and schedule work & personnel effectively.
  
  
• Experience working in a corporate environment is an asset.
  
  
• Strong Microsoft Office skills are required (PPT, Excel especially).
  
  

Preferred Skills/Qualifications:

Industry certifications such as ITIL, CTS, MS-Certs

What We Offer:

Along with competitive compensation, you will be eligible for the following benefits:

• 
  
  
• Multiple medical plan options to suit your family's needs
  
  
• Dental (including orthodontic coverage) and vision plans
  
  
• Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)
  
  
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  
  
• 401k with Employer Match
  
  
• Paid Time Off and Paid Holidays
  
  
• Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services
  
  
• Commuter Benefits
  
  
• And much more
  
  

To learn more about becoming part of the Diversified team, visit us at our career siteor email us at .

Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.

If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.

Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

This is what you’ll do:

• Responsible for configuring, operating, and maintaining Audio-Visual (AV) equipment and solutions
• Design, code, test, and troubleshoot the technology and configurations in our conference rooms and custom audio-visual deployment spaces
• Follow the standards and policies defined for the AV services, conference rooms, Zoom/Google services, and running live corporate meetings
• Design, administer, and manage a scalable enterprise-level AV platform based on the business requirements
• Lead testing practices to ensure AV changes/upgrades don’t negatively impact key business applications or user experience.
• Document the deployment, troubleshooting, and operational processes required to build and operate our AV solutions
• Develop custom configurations and/or software solutions around AV services as necessary
• Provide the last line of defense for AV support within IT
• Act as a Subject Matter Expert (SME) for Zoom/Google rooms, Cisco telephony system, conference room architecture/standards, video/audio/web conferencing, and streaming & digital signage infrastructure
• Drive initiatives to continuously improve our end-users’ experience based on user feedback and monitoring data
• Manage enterprise AV platform and leverage your scripting skills to automate activities
• Develop positive relationships with the business and other functions involved in downstream technical processes
• Collaborate with cross functional IT teams
• Look to improve all aspects of the AV services continually

This is what you’ll need:

• At least 5-8 years (or relative) in the AV Design Engineer role with experience working in IT Administration
• Bachelor’s and/or CTS-D is preferred for this position
• High proficiency with Autodesk AutoCAD, ACC, BIM360, Blubeam Revu, and general architectural design processes, standards, and collaboration platforms
• High proficiency with acoustic modeling software like EASE Focus and Address, QSC and Harman/JBL Pro line of products
• High proficiency building functional diagrams, documenting detailed scope of work and bill of materials for AV projects
• Experience with DSP and custom control interface design and configuration
• Experience with AV networking and Cisco switches
• Experience managing vendors of various trades and collaborating within cross functional teams
• Experience with: Zoom configuration and management, Microsoft O365 integrations, On-Prem/Cloud telephony system, MS Teams, Mac, and Level 3 escalation support and troubleshooting.
• Support Knowledge with the following technologies: Neat, Polycom, Q-Sys, Harman, Biamp, and Crestron
• Ability to identify, scope, and recommend improvements in the AV spaces
• Tech Savvy – Ability and passion for learning new technology and tools
• Passion for Customer Support – A drive to help end-users get what they need to do their jobs the best they can. A sense of satisfaction from assisting end-users in getting what they need on time
• Ability to communicate at all levels within the organization – Business Stakeholders, Senior Managers, and C-Level Execs
• Prioritization Skills – The ability to analyze support requests and prioritize them based on impact.
• Discipline – The discipline to actively manage AV tickets and internal IT tasks without getting distracted by email, chat, or other ad-hoc communication. Motivated and driven to tackle daily assignment and build efficient workflows around them
• A Teacher – Able to teach end-users about IT technologies or solutions to their issues in an easy to understand the way

Company Description

iVideo Technologies specializes in delivering tailored audio, video, and broadcast solutions to businesses, schools, houses of worship, and government organizations. With over 60 years of industry experience, the company is a leader in AV system design, video conferencing, digital signage, and broadcast system integration. Partnering with over 150 trusted brands, including Crestron and Sony, iVideo Technologies ensures access to top-tier technology solutions.

Role Description

This is a full-time, on-site position located in Columbus, OH. As an Audio Video Sales professional, you will be responsible for engaging with clients to understand their AV needs, recommending suitable solutions, and managing the sales process from initial contact to project completion. You will collaborate with technical teams, prepare proposals, and ensure seamless communication between clients and internal stakeholders to drive successful project outcomes. Your role will also include keeping up-to-date with the latest AV and audio engineering technologies to provide innovative solutions.

Qualifications

• Experience with Audio Visual (AV) Systems and Audio Engineering
• Strong communication, negotiation, and customer relationship skills
• Ability to work in a fast-paced, team-oriented, and on-site environment
• Proactive problem-solving skills and attention to detail
• Proficiency in AV or audio technology sales is a plus
• Bachelor's degree or equivalent experience in a related field