Pennant Flag Pattern Jobs in Usa

$28 / Hour

Job Status/Type: Full-time, year-round

Position Level: Mid-Level

Shift/Schedule Requirements: Ability to work various shifts and days including nights, weekends and holiday periods to meet business needs

This Full Time with Benefits position performs inspections, maintenance, troubleshooting, repair, and annual rehabilitation of a variety of different amusement rides and attractions. Perform water tests and maintain proper water quality. Areas of responsibility include (but are not limited to) maintenance of gearboxes, chains, sprockets, pneumatic systems, wire rope, hoists, brakes, pumps, and large bearings. Climbing and working safely at height is an essential part of this job.

Benefits:

• 3 weeks paid vacation (6 sick days, 11 paid holidays)
• Several medical coverage options to fit your needs best
• 401K match
• FREE entry to ALL our parks and water parks!

Perks:

• Complimentary tickets for friends and family
• Discounts on food and park merchandise
• Full-time employee events and gatherings

The schedule for this position from May 15th until September 15th is as follows(subject to change due to business needs):

Monday: 7:00am - 3:30pm

Tuesday: Off

Wednesday: Off

Thursday: 12:00pm - 9:30pm

Friday: 12:00pm - 9:30pm

Saturday: 12:00pm - 9:30pm

Sunday: 7:00am - 3:30pm

Off-season hours are Monday through Friday 7:00am-3:30pm

• Maintain water quality in pools, ponds and fountains.
• Backwash filters, clean pump screens and baskets, monitor water quality and perform water tests.
• Perform daily inspections and repairs on attractions.
• Able to dig up water lines for repairs as needed as well as pool repairs as needed.
• Caulking of pools and slides as needed.
• Maintain inventory of equipment

• Performs daily, weekly, monthly, annual, and other required inspections of amusement rides and related equipment as assigned; taking corrective actions as issues are identified. Inspections are visual as well as auditory.

• Performs scheduled and unscheduled preventative maintenance, inspects, repairs and tests amusement rides and related equipment. This may include repair or replacement of major components such as gears, chains, sprockets, pneumatic cylinders, hoses, brakes, clutches, wheels, bearings, gearboxes, springs, or a wide variety of other mechanical devices.
• Trouble shoots a variety of mechanical, pneumatic systems and takes appropriate corrective actions.
• Properly follows all repair procedures and maintains accurate documentation of all repairs. Maintains orderly and accurate records of all required inspections and work performed and submits required paperwork to supervision in a timely manner.
• Communicates the status of assigned rides both verbally and in written format.
• Maintains all assigned equipment in a safe and ready condition according to all applicable codes, laws, rules, company policies, and best practices. Works safely and efficiently on all assigned tasks, coordinates with others as necessary to achieve desired results.
• Reads, understands and applies information from manufacturer's manuals for service, repair and or component replacement. Accurately reads blueprints (mechanical, pneumatic).
• Notify maintenance of equipment problems, building repairs, etc. necessary to ensure safe and efficient operation.
• Use soldering, hand, and power tools to perform tasks and repairs.
• Provides guest service according to Six Flags standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions.
• Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Six Flags Entertainment Company Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision.

• High school diploma, GED, or equivalent.
• 2 to 4 years previous experience in mechanical maintenance, preferably in an industrial or amusement park setting.
• Working knowledge of basic mechanical principles such as gear ratios, torque, proper use of common hand tools, common mechanical nomenclature, etc.
• Familiarity with common types of bearings, bushings, couplers, shafting and similar power transmission components.
• Demonstrable knowledge of the fundamental principles of pneumatic systems.

• CPO certification after 1 year.
• Pesticides license within the first year.

• Ability to work cooperatively with others in a fast paced and sometimes stressful environment.
• Ability to work safely and effectively while elevated on ladders, platforms, or other structures at heights up to 200 feet above ground.

Senior Business Analyst – Professional Services

(Enterprise Digital Enablement Program)

Location: New York City (Hybrid: in-person + remote days)

Type: Full-Time

We’re looking for a Senior Business Analyst to support large-scale digital transformation and SaaS implementation projects. You’ll work closely with business stakeholders, product teams, and technical squads to translate business goals into clear requirements, workflows, user stories, and solution designs.

This role is perfect for someone who thrives in fast-paced environments, loves bringing clarity to complexity, and has strong experience across enterprise programs.

•            Lead discovery sessions with business owners, SMEs, and end-users to gather requirements.

•            Analyze business processes, pain points, and operational workflows to identify improvements.

•            Translate business needs into detailed functional specifications, user stories, and acceptance criteria.

•            Map current-state and future-state processes and create the documentation that supports them.

•            Ensure traceability between business requirements, functional specifications, and delivery tasks.

•            Work with product managers, architects, and developers to shape feasible, scalable solutions.

•            Clarify requirements during design and build; remove ambiguity and ensure alignment.

•            Participate in sprint planning, backlog prioritization, and refinement ceremonies.

•            Review functional deliverables, test scenarios, and validate that solutions meet requirements.

•            Support UAT planning, test execution, defect validation, and readiness sign-off.

•            Serve as a bridge between business teams and technical teams, ensuring smooth communication.

•            Build strong relationships with leaders, champions, and operational teams.

•            Facilitate workshops, demos, and review sessions with cross-functional stakeholders.

•            Prepare clear documentation, diagrams, and presentations tailored for executive or operational audiences.

•            Analyze data to validate assumptions, identify gaps, and refine business requirements.

•            Define KPIs and success metrics that align with business goals.

•            Support reporting and dashboards by specifying data needs and validation rules.

•            Contribute to roadmap planning and dependency assessment.

•            Help ensure timelines, scope, and quality standards are respected.

•            Flag risks, issues, and design decisions early and clearly.

•            Maintain and structure the functional backlog, including prioritization and documentation.

•            Work under the direction of the PM/Proxy Product Owner to align delivery priorities, sprint scope, and backlog sequencing with project timelines and client commitments.

•            Partner with the PM/Proxy PO during solution design reviews to validate feasibility, assess impact, and flag risks or dependencies early in the process.

•            Support the PM/Proxy PO in specification review and validation cycles, ensuring JIRA user stories comply with specification templates and are delivery-ready.

•            Coordinate with the PM/Proxy PO on client-facing specification validation sessions, ensuring alignment between technical architecture, KPI logic, and final UI/UX.

•            Provide the PM/Proxy PO with clear, timely inputs on sprint readiness, effort estimation, and delivery risks to enable informed planning decisions.

•            Collaborate with the PM/Proxy PO and delivery leads on go-live readiness, production release validation, and post-deployment support coordination.

•            Execute functional configurations within the platform based on validated specifications and user stories.

•            Configure workflows, business rules, KPI logic, gamification parameters, and user-facing experiences aligned with the solution design.

•            Collaborate with Data Integrators and TAMs during the technical and functional implementation phase to ensure delivery quality and completeness.

•            Own the end-to-end functional setup of delivery packages, ensuring configurations match approved specifications before moving to QA.

•            Lead internal QA/UAT cycles by cross-validating delivery outputs against functional specifications and acceptance criteria.

•            Perform peer-review QA on user stories delivered by other Business Analysts to ensure compliance, consistency, and production readiness.

•            Define and execute test scenarios, validate defect resolution, and document QA outcomes for internal and client sign-off.

•            Support client UAT execution by coordinating test plans, facilitating validation sessions, and ensuring delivery compliance with client expectations.

•            Ensure production-readiness of delivery packages before go-live, partnering with the PM/Proxy PO and delivery leads on release validation.

•            5–8+ years of experience as a Business Analyst in consulting, SaaS, digital transformation, or enterprise programs.

•            Strong experience gathering and documenting business requirements.

•            Demonstrated ability to analyze complex processes and translate them into clear specifications.

•            Experience working in Agile or hybrid delivery environments.

•            Comfortable facilitating workshops and presenting to diverse stakeholders.

•            Excellent clarity in writing requirements, diagrams, and functional documentation.

•            Strong analytical mindset with the ability to make data-driven recommendations.

•            Experience with CRM (Salesforce, Dynamics, or ServiceNow) or SaaS platforms.

•            Experience in large transformation programs with multiple business units.

•            Familiarity with KPIs, reporting, dashboards, or data workflows.

•            Exposure to change management, enablement, or user adoption initiatives.

•            Hands-on experience with functional configuration of SaaS platforms, including workflow setup, business rules, and UI/UX parameterization.

•            Experience owning QA/UAT processes, including test planning, defect tracking, and production readiness validation in enterprise delivery environments.

•            Requirements are crystal clear and enable smooth delivery.

•            Stakeholders feel aligned, supported, and understood.

•            Technical teams receive high-quality inputs and guidance.

•            Solutions meet business expectations without unnecessary rework.

•            Documentation, backlog, and processes are structured, consistent, and reliable.

•            Functional configurations are accurate, thoroughly tested, and production-ready with minimal rework cycles.

•          QA processes are rigorous, and delivery passes internal and client validation with high confidence.

Job Description:

Training Schedule: Day Shift, Monday-Friday, 8 AM-5 PM

Work Location: Onsite

Summary:

As a Call Center Representative in our Outreach team, your responsibility is to cultivate robust customer relationships that foster our clients’ growth while championing the needs of customers by collaborating with the clients’ internal teams. You will serve as a trusted resource for our Business Market and Public Sector customers. This position will closely collaborate with Marketing Sciences, Sales, Contract Management, and other stakeholders to analyze high-risk customers, playing a crucial role in reducing churn and safeguarding our revenue through exceptional communication and strategic engagement. You will work directly with customers to present offers or provide recommendations for account optimization and encourage the use and adoption of online tools. This white glove service role requires excellent customer service skills and the ability to establish strong internal partnerships with Sales, IT, and Finance to create mutually beneficial solutions. As this is a brand-new program, flexibility is a non-negotiable in this role; the ideal candidate will be willing to adapt to the changing demands of our business.

Key Responsibilities Include:

· Utilizing Project Management skills by working closely with the key partners to maintain a continuous flow of information specific to case status, and to identify potential issues and/or opportunities

· Conduct outbound customer outreach (manual and campaign-based) to provide updates, present offers, identify opportunities, and reinforce value.

· Building and nurturing collaborative relationships with support teams while consistently demonstrating professionalism and emotional intelligence

· Turning negative/neutral experiences into positive interactions based on a proactive approach

· Serving as a brand ambassador and advocate for your customers, throughout every contact, highlighting all our clients’ products and services

· Identifying plans and services that would suit customer needs to prevent future contacts

· Turning customer contacts into a sale or a save opportunity with a premium experience

· Demonstrating a high level of critical thinking when making decisions in customer resolution and considering the impact on our brand

· Supporting high-level escalations through the entire customer journey, including pain points, identifying the root cause of concerns, and working quickly to resolve them

· Proactively triaging high-risk accounts, flagging early signs of churn, and collaborating across departments to mitigate risk.

· Provide technical or account assistance in collaboration with Sales and Support teams.

· Document customer interactions thoroughly using CRM tools to ensure alignment and visibility

· Knowledge of and adherence to telemarketing laws

Soft Skills:

· Ability to communicate clearly and compassionately, both verbally and in writing

· Adaptive to changing situations in a competitive market

· Ability to overcome objections while demonstrating genuine empathy

· Genuine interest in people and a desire to help and build relationships with customers

· Comfort navigating change in a dynamic environment with a positive, solutions-oriented mindset.

Required Qualifications:

· White Glove Outreach Customer Service: 1-2 years

· Customer Service, Account Management, or Customer Success: 1-2 years

· Familiarity with CRM systems such as Salesforce or Workflow Manager (WFM), and tools like Microsoft Office

· Experience working in Loyalty/Retention programs with a high understanding and performance with loyalty tools such as Compass & Mysolutions

· Strong analytical skills and attention to detail; ability to recognize patterns and trends in customer behavior.

· Previous experience working in a Secure Workspace (SWS) type environment or white room (no pen, paper, mobile or electronic devices, etc.): 1+ years

Preferred Qualifications:

· One or more years of Technical and Public Sector customer experience: 1+ years

· Experience troubleshooting hardware, software, applications, network, and device issues

· Experience resolving customer issues, billing, and/or handling product Q&A

Ability to commute/relocate:

• Carrollton, TX 75007: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• Outreach Customer Service: 2 years (Required)
• CRM software: 2 years (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person

Our biotech client is seeking a Communications Project Manager to support Corporate Communications and R&D Communications in a part-time freelance capacity.

This is an ongoing 20 hours/week role with an expected duration of 6 months, with potential to extend. This position is fully remote and you will be reporting directly to the VP, Enterprise Communications.

The Communications Project Manager will serve as an operational and organizational engine for two fast-moving communications teams. This role ensures projects progress on schedule, leadership receives accurate and timely reporting, and executive-ready materials are consistently delivered. The ideal candidate is proactive, highly organized, experienced in cross-functional communications, and comfortable working directly with senior leaders.

Responsibilities

• Compile weekly project updates for the VP to support executive staff meeting discussions.
• Prepare and maintain monthly team reports for Corporate Communications and R&D Communications.
• Build quarterly business reviews (QBRs), consolidating inputs from multiple workstreams into executive-ready presentations.
• Create and update executive briefing books (1-2 per week), synthesizing complex information into clear, strategic narratives.
• Attend weekly team meetings (Wednesdays at 10 AM PST and Thursdays at 11 AM PST), maintaining agendas, tracking follow-ups, and ensuring all commitments are completed.
• Coordinate project inputs across cross-functional partners; track progress, identify risks, and flag blockers.
• Gather updates from stakeholders and ensure completeness, clarity, and alignment to team priorities.
• Synthesize themes across projects to identify patterns, insights, and strategic throughlines for reporting.
• Prepare materials in polished, executive-ready formats.
• Maintain project trackers, shared documents, and operational workflows across Airtable, OneNote, and Teams.
• Support the operational organization of both communications teams as they undergo structural changes, helping maintain consistency, accountability, and predictable information flow.

Requirements

• Minimum of 3 years of experience in project management, communications, executive support, or similar roles 
• Experience supporting executive communications or communications teams.
• Strong organizational skills with demonstrated success managing multiple deadlines and stakeholder inputs.
• Proactive, self-starting working style with a Type A attention to detail.
• Exceptional written communication skills and comfort preparing executive-level materials.
• Ability to confidently engage senior leaders to request updates, clarify details, and push for high quality inputs.
• Comfortable synthesizing information and identifying key themes, insights, and priorities.
• Strong collaboration skills and a personable, professional presence.

Software Required:

• Airtable
• Workfront 
• PowerPoint
• OneNote

In this position, you may have access to client or customer systems, confidential and/or proprietary information or data, including medical data.

Benefits

The Wholesale Operations Manager at MEGHANI is a full-time, salaried position reporting to the Wholesale Director. This role is responsible for managing internal wholesale operations, ensuring operational accuracy, and owning the systems, workflows, and tools that support BREDA and JBW’s wholesale business. This role does not communicate directly with retailers; instead, it supports the Sales team internally by ensuring flawless execution from PO receipt through delivery and invoicing.

What You’ll Do

Operational Workflow Ownership

• Manage and oversee the full internal wholesale order flow - PO, processing, allocation, shipment, and invoicing.
• Maintain and continuously improve SOPs, checklists, workflow documents, and retailer specific process guides.
• Identify gaps in the process and implement long term optimization solutions.
• Ensure all internal teams follow documented workflows.

Order QA (Quality Assurance)

• Review all incoming POs for accuracy, completeness, routing compliance, pricing and SKU validation, and ATS availability.
• Partner with the Order Processing VA to ensure POs are entered, processed, and updated correctly.
• Track order movement and ensure every step is completed without delay or error.
• Flag discrepancies to Account Managers or internal stakeholders immediately.

Systems, EDI & Portal Management

• Lead the management of retailer systems, integrations, and backend technical requirements.
• Oversee EDI integrations, order testing, mapping validation, and onboarding for new retail partners.
• Ensure the Sales Ops Administrator/VA is updating inventory levels on all retailer portals regularly and accurately.
• Troubleshoot issues with retailer platforms (e.g., order rejects, mapping errors, catalog mismatches).
• Maintain strong working knowledge of all retailer systems (NuOrder, JOOR, SPS, CommerceHub, Nordstrom PART, Macy’s MIO, etc.).
• Act as the internal expert for system navigation, technical requirements, and data accuracy.

Logistics & Issue Resolution

• Serve as the first internal escalation point for operational or logistics problems before they reach the Wholesale Director.
• Coordinate with Logistics for routing, booking, scheduling, and exception management.
• Partner with Finance to troubleshoot billing issues, chargebacks, shortages, and invoice discrepancies.
• Invoicing and billing. Once orders are shipped, ensure accurate invoicing and billing in the internal system and retailer side to ensure smooth and timely payments.

Cross-Functional Alignment

• Work closely with Account Managers to provide visibility on order status, internal progress, and blockers.
• Collaborate with the Fulfillment Center and Compliance & International Operations to ensure smooth execution of both domestic and international shipments.
• Support Product, Compliance, and Finance teams with internal operational needs.

What You’ll Bring

• 3–5 years of experience in wholesale operations, sales operations, supply chain coordination, or related functions, including hands-on EDI order management and retailer integrations.
• Strong systems acumen with the ability to quickly learn, master, and optimize new platforms.
• Proven experience with EDI processes such as order management, testing, mapping, and platform integrations.
• Robust experience with NetSuite or a comparable ERP system (e.g., SAP, Sage), including cross-functional integration across sales, inventory, fulfillment, and accounting.
• Experience using retail partner portals and platforms to execute sales operations.
• Advanced proficiency in Excel/Google Sheets (VLOOKUP, SUMIFS, PivotTables).
• Exceptional organizational skills and a solutions-oriented, proactive mindset.
• Strong troubleshooting skills with the ability to identify patterns, diagnose issues, and resolve operational challenges efficiently.
• Experience supporting multi-channel wholesale partners is preferred.
• Background in fashion, watches, accessories, or consumer goods is a plus.

What You’ll Get

• Competitive salary and performance incentives
• Medical, dental, and vision benefits
• 401(k) retirement plan
• Hybrid work model
• 4 ½ Day Work Week
• Discretionary Time Off (DTO)
• Employee discounts for both JBW and BREDA brands
• Special gift for new hires

Compensation Range: $75,000 - $85,000

About MEGHANI

Welcome to MEGHANI, an independent timepiece company that believes in the power of time. MEGHANI is dedicated to surveying the relativity of individual and collective relationships within time and memory. Our commitment to exceptional design and storytelling is guided by this fundamental principle.

The purpose of what we create is rooted in a deep history of timekeeping; Now run by the third generation of family members, sibling duo Amir and Shabeena Meghani — MEGHANI is made up of a tight knit team of individuals who run our two in-house timepiece brands: BREDA & JBW. Welcome to our world. 

Department

Research & Development (R&D)

Summary

nRichDX is seeking an R&D team member whose primary responsibility will be quality control and functional testing of nucleic-acid extraction kits (cfDNA/cfRNA/cfTNA/CTC-related), supporting product releases and manufacturing scale. This role will also contribute to routine R&D workflows, including method verification, troubleshooting, documentation, and data generation for continuous improvement and external deliverables.

Key Responsibilities

Kit QC & Functional Testing (Primary)

• Own and execute functional testing plans for commercial kit lots (incoming components, in-process, and final kit performance testing).
• Run routine QC assays, including (as applicable):
• qPCR/RT-qPCR (recovery, inhibition checks, linearity)
• TapeStation/Bioanalyzer (size profiles, integrity, yield QC)
• Fluorometric quantification (Qubit/PicoGreen/RiboGreen)
• Extraction performance checks (yield, reproducibility, carryover, contamination controls)
• Prepare and process biological samples (plasma/urine/whole blood and contrived controls) according to SOPs.
• Track lot performance, generate QC summaries/CoA-support data, and flag out-of-spec trends.
• Investigate deviations and failures, perform root-cause analysis, and recommend corrective actions with R&D, Manufacturing, and Quality.

Cross-Functional Support

• Partner with Manufacturing to ensure smooth tech transfer and readiness for scale (materials, build records, test readiness).
• Coordinate with Quality on documentation, change control support, and release criteria.
• Support troubleshooting of customer-reported issues by recreating conditions and documenting findings.

Routine R&D Work (Secondary)

• Assist with protocol optimization, method verification, and robustness studies.
• Support automation workflows as needed (e.g., Hamilton or internal platforms), including run setup, execution, and data review.
• Maintain lab organization, instrument upkeep, reagent preparation, and inventory management.
• Maintain high-quality documentation: lab notebooks, raw data files, SOP updates, and summary reports.

Qualifications

Required

• B.S. in Molecular Biology, Biochemistry, Chemistry, Biomedical Engineering, or related field (M.S. preferred).
• 2+ years hands-on experience in a molecular biology lab (industry preferred).
• Demonstrated experience with DNA/RNA extraction and qPCR/RT-qPCR.
• Strong attention to detail and comfort working in a structured, repeatable testing environment.
• Ability to produce clear documentation and communicate results to cross-functional teams.

Preferred

• Experience with cfDNA/cfRNA/cfTNA workflows, low-input samples, or liquid biopsy.
• Experience with TapeStation/Bioanalyzer, NGS library QC, or inhibition/contamination control strategies.
• Familiarity with GxP/ISO concepts, change control, deviations, and data integrity principles.
• Experience supporting automation platforms (Hamilton, etc.).
• Comfortable analyzing data in Excel; bonus for basic stats/graphing or scripting.

Skills & Attributes

• Highly organized, reliable, and execution-focused.
• Strong troubleshooting mindset and ability to identify patterns/trends across lots.
• Collaborative and comfortable working with R&D, Manufacturing, and Quality.
• Able to manage multiple tests/priorities while maintaining accuracy.

Working Conditions

• Lab-based role handling human-derived specimens (with appropriate training and PPE).
• May require occasional schedule flexibility to support builds, releases, or time-sensitive studies.

Success Metrics (First 3–6 Months)

• Independently executes the functional testing plan for kit lots with minimal supervision.
• Produces consistent, audit-ready QC documentation and summaries.
• Helps reduce retests/failures via early detection of issues and clear root-cause investigations.
• Contributes meaningfully to routine R&D studies and continuous improvement efforts.

The Client Experience Director is a senior, client-centric leader with a strong background in media, marketing and integrated communications. This role is responsible for owning senior client relationships, guiding strategic conversations, and ensuring seamless delivery of complex, multi-channel media and cultural campaigns for Dr. Martens.

The role partners closely with Arena UK leadership and cross-functional teams across planning, investment, analytics, and activation. A strong understanding of media disciplines is essential, alongside exceptional communication, organisational and leadership skills.

This position requires someone who can operate confidently at a global level, connect the dots across markets TAKING Global strategy through to local nuance, and proactively identify opportunities for growth, innovation and added value for both client and agency.

We are looking for someone with:

• Extensive experience in client leadership, account management or client experience roles within media or integrated agencies.

• Strong understanding of media planning, investment, analytics and activation across AV, digital, social, OOH and partnerships.

• Proven ability to manage senior client relationships and complex, multi-market accounts.

• Exceptional communication, organisational and problem-solving skills.

• A strategic, culturally curious mindset with a passion for brands, creativity and innovation.

• Experience working across global or regional client structures is highly advantageous.

Job Description

The position requires someone who is passionate and wants to be at the heart of culture. We need an enthusiastic and pro-active candidate who ideally has previous retail experience, as they will be overseeing Dr Martens across the US and Canada. The role will be working across all media channels, including AV, Social, OOH and media partnerships. Familiarity with insight tools and media planning tools would also be beneficial. There is also a big focus on Search and Affiliates and we are looking for a candidate with experience across these two disciplines, who is as confident having conversations around brand campaign launches, as they are with performance planning. In practice this looks like having a strong working knowledge of the channels and landscape, key developments and being able to confidently and competently liaise with clients and activation specialists.

Due to the nature of our agency and business, the candidate must have brilliant inter-personal skills and be able to multi-task to an exceptional level, with excellent organisational skills. Due to the nature of the role, sitting with the Havas US team, but working into the Arena UK team you will be able to operate autonomously, whilst being connective and collaborative and a team-player. For this specific role you will work with a US based strategist and the wider team of 10 in the UK and always be cognisant of the high level of service to our clients that is expected. The candidate should also be a creative thinker – someone who is willing to put forward smart, innovative and creative ideas to help address our client’s challenges and able to work in partnership with the UK based team to seemingly bring localised excellence to life. Experience working asynchronously, being able to self-start and working with international/ hybrid teams will be beneficial.

Day to day responsibilities

Client Leadership & Strategy

Serve as a senior, trusted client partner for Dr. Martens, building and maintaining strong relationships based on expertise, confidence and credibility.

• Act as the primary client experience lead in New York, while aligning closely with Arena UK and global stakeholders.

• Understand client business objectives deeply and provide strategic guidance that aligns media and cultural activity to brand and commercial goals.

• Demonstrate strong pattern recognition and strategic connectivity, proactively identifying opportunities, risks and solutions across markets and disciplines.

• Stay close to cultural, category and industry headlines, ensuring relevant POVs, insights and competitive intelligence are shared with clients.

Cross Functional Leadership & Delivery

• Ensure internal teams are aligned on client priorities, scopes and expectations, adjusting support and resources as required.

• Lead and oversee the delivery of high-volume, complex media and media technology projects across multiple channels and markets.

• Facilitate seamless integration between Media, Creative, Culture, and specialist teams across the Havas Village.

• Champion best-in-class processes while maintaining flexibility in a fast-paced, dynamic environment.

• Act as a bridge between Arena UK, US teams, and partner agencies to ensure consistency and quality of output.

Operational Excellence

• Own and oversee timelines, SLAs and scopes of work, ensuring projects are delivered on time and to the highest standard.

• Lead internal status meetings and contribute to senior-level client status reporting and presentations.

• Ensure quality control across all outputs, from planning through activation and reporting.

• Support the development and articulation of clear processes, documentation and ways of working across teams.

• Manage work relative to agreed scope and proactively flag opportunities for growth or risk mitigation.

Team & Agency Leadership

• Foster strong collaboration, knowledge sharing and communication across teams and geographies.

• Provide leadership, guidance and mentorship to account and client experience team members.

• Be a team-player who encourages a culture of curiosity, creativity and proactivity—particularly around culture, entertainment and innovation.

• Represent Arena and Havas at relevant industry, cultural and client events.

• Opportunities for travel to Portland, LA and London.

155K

We are seeking an individual who is creative, experienced, enthusiastic, organized and self-motivatedto join our design team as an Associate Designer. This is a position with growth potential if you are passionate and driven to go above and beyond the job description. Creativity and the ability to work well with a team are musts.

Position is based in Los Angeles, CA.

Job Responsibilities Include:

• Work with design team to produce seasonal collections
• Share creative product ideas based on seasonality and trend direction
• Assist with general design room duties (assign style numbers, photograph samples, work with import and fabric vendors, etc.)
• Open and build tech packs with precise detailed information
• Bring thoughtful, brand-right, strategic ideas to concept
• Assist in sourcing and choosing materials for products
• Attend fittings when needed
• Study competitive landscape
• Attend quarterly meetings to review selling and marketplace trends

Candidate Requirements:

• 2+ years experience in the apparel industry
• Degree in Apparel or Fashion
• Experience with CAD and Adobe (Photoshop & Illustrator) software
• Flat sketching skills
• Color sensibility
• Ability to recolor artwork & prints
• Pattern knowledge
• Knowledge of the wash & dye process, embellishments & different fabrics
• Ability to work independently as well as part of a team
• Effective time management and ability to stay organized
• Able to adapt to a fast-paced ever-changing environment

Benefits:

• 401k plan with partial company match
• Comprehensive healthcare, dental, and vision plan
• Clothing discount
• Life insurance with additional voluntary life insurance policy
• Voluntary short-term and long-term disability policies
• Voluntary free annual biometric health test
• Access to company sample sales
• Company-sponsored Wellness program
• Access to free monthly health & mindfulness webinars
• Seasonal monetary awards for participation in company Fitness Challenges
• Partial healthcare-subsidized fitness membership to 10,000 gym locations across the country
• Company-subsidized discounts to theme parks & local attractions, including Disneyland, Knotts Berry Farm, Universal Studios, Legoland, Six Flags, Sea World, and Southern California sports teams; discounts to brands including Vitamix, Sonos, and others

Karen Kane is a well-established apparel brand that has been manufacturing women’s apparel for over 40 years. The brand has had rapid growth on ecommerce in recent years, and continues to have successful long-lasting relationships with major stores like Nordstrom and Bloomingdale’s. From its start, the company has remained family-run and privately owned.

SUMMARY/OBJECTIVE

The Retail Operations Analyst plays a critical role in advancing operational excellence across the global retail organization. This position is responsible for the development, governance, and continuous enhancement of retail reporting, compliance oversight, and advanced data analytics that drive informed decision-making and protect brand integrity.

Serving as a strategic partner to Retail Operations, IT, Merchandising, Planning, Finance, Brand Protection, and Store Leadership, this role delivers accurate, actionable insights and scalable reporting solutions that optimize performance, reinforce brand standards, and elevate the client experience.

This position requires the highest level of discretion and integrity in handling confidential business, client, and transactional data.

ESSENTIAL FUNCTIONS

Compliance & Risk Reporting

• Develop, maintain, and distribute comprehensive compliance reporting frameworks to ensure adherence to internal policies, operational procedures, and brand standards.
• Monitor key compliance indicators across global retail locations; proactively identify trends, risks, and operational gaps.
• Partner cross-functionally to support audits, internal reviews, and compliance investigations with accurate, well-documented reporting.
• Establish reporting controls and validation processes to ensure data accuracy, reliability, and audit readiness.
• Escalate material findings and risk indicators to appropriate leadership in a timely and professional manner.

Retail Performance Reporting & Analytics

• Design and manage reporting tools and dashboards that support store teams and retail leadership in daily operations and decision-making.
• Translate operational needs into clear, user-friendly reporting while ensuring data accuracy, scalability, and alignment with business priorities.
• Partner with retail teams to review business performance, provide insights, and share key findings with cross-functional partners as needed.
• Provide training, guidance, and ad hoc reporting to support evolving retail and leadership needs.

Investigative Reporting & Brand Protection Analytics

• Leverage transactional and client-level data to identify purchasing patterns indicative of reseller activity or behaviors inconsistent with brand standards.
• Analyze cross-store sales data and client purchase histories to detect trends, anomalies, and high-risk activity.
• Develop and maintain investigative dashboards and monitoring tools to proactively flag high-risk transactions.
• Translate investigative findings into clear, data-driven recommendations while partnering with Retail Operations and Brand Protection to support informed business decisions.
• Balance risk mitigation efforts with a commitment to maintaining a premium client experience.

Client Reporting Tools Management

• Manage and optimize client reporting platforms that support clienteling, retention strategies, and business planning.
• Ensure integrity, consistency, and accuracy of client data across systems and reporting environments.
• Collaborate with IT and business partners to enhance reporting functionality and improve data accessibility.
• Support merchandising, planning, and strategic initiatives by providing meaningful client insights and trend analysis.
• Maintain clear documentation of reporting logic, definitions, and governance standards.

Confidentiality & Data Protection

• Exercise the highest level of discretion when handling sensitive business information, including sales data, client information, investigative findings, and compliance-related materials.
• Ensure strict adherence to company confidentiality policies, data privacy regulations, and information security protocols.
• Limit access to sensitive data on a need-to-know basis and safeguard reporting outputs from unauthorized distribution.
• Maintain confidentiality during investigations and compliance reviews, protecting both client information and internal business intelligence.
• Immediately escalate potential data breaches or unauthorized disclosures in accordance with company policy.
• Serve as a steward of data integrity and ethical reporting practices across the retail organization.

QUALIFICATIONS

• 3–5 years of experience in retail operations, business analysis, or data analytics (luxury retail experience strongly preferred).
• Strong understanding of retail operations, store workflows, and reporting needs.
• Advanced Excel skills required (pivot tables, complex formulas, lookups, data validation, logical functions; Power Query or similar tools preferred).
• Demonstrated ability to analyze large data sets and identify meaningful business insights.
• Experience creating reporting frameworks and dashboards for non-technical audiences.
• Strong investigative mindset with excellent attention to detail.
• Industry awareness and strong business acumen; goal oriented with a sense of urgency and follow through
• Excellent interpersonal skills and the ability to communicate effective, both verbally and written, with all levels of management
• Exceptional organizational skills
• Problem-solving aptitude

BENEFITS

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

ADDITIONAL INFORMATION

Chrome Hearts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The salary range for this role is:

75,000 - 80,000 USD per year (Hollywood, CA)