Patterns Behavioral Services Inc Jobs in Usa
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Ability to assist in special projects.
What is expected (essential functions): Proficient in ALL phone and work request dispatch responsibilities.
Ability to fill in for CR 1's on any shift.
Monitors environmental alarms: doors, gates, parking lot intercoms & CCTV.
Assists with the workflow and assignments for patient transporters.
Leads or participates in projects in support of the department.
Responsible for providing feedback to leadership regarding ways to improve processes, increase efficiencies, and to maximize the performance of the department.
Expectations listed are intended to describe essential functions only and management retains the right to reassign duties & responsibilities to this position at any time.
Performs all position appropriate duties as required in a competent, professional, and courteous manner.
Knowledge, skills and abilities: Ability to handle difficult situations; providing conflict resolution if necessary.
Excellent customer service skills.
Ability to read and write in the English language.
Proficiency with the Microsoft Office Suite of software.
Ability to comprehend instructions, correspondence, memos, and other forms of verbal and written communications.
Ability to be successful in a stressful, fast-paced environment.
Education: H.S.
Diploma/GED Equivalent.
Experience: 1+ year experience required.
You will handle inquiries, assist with daily office tasks, and help ensure smooth operations.
Key Responsibilities Respond to customer inquiries (phone, email, in-person) Resolve issues professionally and efficiently Perform administrative tasks (data entry, filing, scheduling) Maintain accurate customer records Support day-to-day office operations Requirements Experience in customer service or admin roles Strong communication and organizational skills Basic knowledge of Microsoft Office Ability to multitask and stay detail-oriented
Job Title: Member Services Representative
Department: Membership
Work Location: Albany and/or Troy Clubhouse
Reports to: Membership Director
Salary: $15.50-$16.00/hr
Hours & Schedule: 15-25 hours/ week hours may vary based on hours of operation
Classification: Part-Time, Non-Exempt
Benefits: Sick leave, Supplemental health insurance, New York Paid Family Leave benefits, employee assistance program (EAP), and eligibility for additional third-party discounts.
Organizational Values
At the Boys & Girls Clubs of the Capital Area (BGCCA), you’ll find more than just a job. You’ll be part of realizing our mission to inspire and enable all young people, especially those who need us most, to realize their full potential as productive, responsible and caring citizens. Our team works together to ensure that youth in the Capital Area are given an opportunity to succeed and flourish in today’s fast paced environment.
Overview of Your Role
The primary function of the Member Services Representative will be to deliver professional customer service, relationship building and sales skills to create a welcoming environment at BGCCA. The incumbent will provide in-depth information related to BGCCA programs, activities, and special events while assisting with the attraction and retention of members, including the collection and processing of monetary transactions and information for members, participants and guests. The position also supports data collection and analysis systems and may assist with other administrative or clerical support activities as assigned.
KEY ROLES (Essential Job Responsibilities):
The following job functions are considered essential for this position:
- Greet and welcome guests as soon as they arrive at the office and notify appropriate staff of visitors.
- Maintain office security by following safety procedures and controlling access via the reception desk. (manage intercom system, monitor logbook, assist with main office security systems)
- Maintain electronic and hard copy filing systems, ensuring accuracy and timely updates for easy information retrieval.
- Keep updated records of office cash handlings and store all records appropriately.
- Provide basic and accurate information regarding Club programs/events in-person and via phone/email.
- Answer, screen, and forward incoming phone calls professionally
- Manage and update general voicemail/message service and receive and distribute messages accordingly.
- Receive, sort, and distribute daily mail/deliveries.
- Respond to and follow procedures for incidents and emergencies as the main point of contact.
- Act as the main point of contact for all Club-Main Office communications, including incident/injury reporting to external providers as necessary.
- Perform other clerical receptionist duties such as photocopying, sorting, filing, and data entry for Main Office staff as needed.
WORK ENVIRONMENT:
Fast-paced office environment serving as the primary reception and communication hub. Regular interaction with diverse populations including youth members, families, staff, and community partners. May involve handling cash transactions and confidential information.
TRAVEL REQUIRED:
No regular travel required. Occasional local travel between Albany and Troy locations may be requested based on operational needs.
RELATIONSHIPS:
Internal: Maintains close, daily contact with Club staff (professional and volunteer), Club members, and supervisor to receive/provide information, discuss issues, explain or interpret guidelines/instructions.
External: Maintains contact as needed with external community groups, schools, members’ parents and others to assist in answering questions or resolving issues that might arise.
Requirements:
CREDENTIALS, SKILLS/KNOWLEDGE REQUIRED:
Education and Experience:
- High School Diploma or GED required
- Associate's degree preferred
- Minimum 1 year experience in member services and/or customer service
- Experience with computers, software, phone systems, and data management preferred
- Must be 21 years of age
Required Certifications:
- Must complete all required BGCCA training within first 60 days of employment
Required Skills/Abilities:
- Excellent verbal and written communication skills
- Excellent interpersonal and customer service skills
- Ability to work independently and in a team-oriented environment
- Strong analytical and problem-solving skills
- Excellent organizational skills and attention to detail
- Ability to prioritize tasks appropriately
- Excellent time management skills with proven ability to meet deadlines
- Ability to function well in a high-paced and at times stressful environment
- Proficient with Google Office Suite or related software
- Cash handling experience preferred
- Must pass a comprehensive background check, including fingerprinting, child abuse clearance, and sex offender registry check, as required by BGCCA.
PHYSICAL REQUIREMENTS:
This position may require:
- Standing/walking for up to 6 hours per day
- Ability to lift and move up to 25 pounds
- Fine motor coordination for computer work and filing
- Regular verbal communication with children, staff, and parents
- Visual acuity to monitor office activities and review documents
- Ability to sit for extended periods while performing desk work
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
The Boys & Girls Clubs of the Capital Area is an Equal Opportunity Employer and is committed to recruiting and hiring a diverse workforce. Persons from diverse backgrounds including communities of color, people with disabilities, and the LGBTQ+ community are encouraged to apply.
Compensation details: 16.25-16.75 Hourly Wage
PIac0dee73328b-38
- 3bd/2ba 2,674sq ft 3.5 acre loto$284K
- 4bd/3ba 3,840sq ft 1.67 acres
We are seeking a Food Service Director to lead and oversee daily food service operations.
Key Responsibilities:
- Lead, coach, and develop a team of food service professionals
- Oversee daily operations, including production, service, and sanitation
- Ensure compliance with food safety, health, and regulatory requirements
- Manage scheduling, labor costs, and operational budgets
- Maintain inventory, ordering, and vendor relationships
- Promote a customer-focused service culture and continuous improvement
- Represent operations in the community and with key stakeholders
Qualifications:
- Prior experience in commercial food service or large-scale food operations
- Associate degree in food and nutrition, culinary arts, business, or related field preferred
- ServSafe certification (or willingness to obtain)
- Strong organizational, communication, and leadership skills
- Proficiency with Microsoft Office (Excel, Word, Outlook)
- Valid driver’s license
Job Title: Field Service Technician
Location: Bakersfield, CA 93301
Pay Rate: $21 per hour
Job Type: Temp to Permanent
Hours: 8:00 AM to 5:00 PM (Mon to Fri)
COVID Requirements: Healthcare locations may require vaccination or exemption documentation.
Driving: Yes, driving is required to go between hospitals and clinics.
Requirements
- Must have a valid driver's license and own vehicle
- Customer Service role with driving required.
- Company car will be provided to temporary worker.
- Customer-service oriented and comfortable interacting with hospital staff and IT.
- Detail-focused, especially with logging activities and completing checklists
- Physically able to walk through large facilities and transport supplies as needed
- Able to perform regular walking through multiple hospital departments
- Capable of light lifting (toner boxes and supplies).
- PPE may be required depending on hospital policy.
Responsibilities
- Provide daily onsite customer service
- Proactively monitor devices across hospital locations
- Deliver toner and supplies as needed
- Perform Key Operator checks to ensure equipment readiness
- Check in with site IT regularly
- Review incoming toner alerts
- Prioritize “no toner” and “low toner” device alerts
- Resolve minor equipment issues when possible
- Log activities and maintain accurate records of completed tasks.
Perform duties to supply dies and die components, in good operational condition, to foundry in accordance with production needs.
- Prepare die kits consisting of dies, covers, bolts, etc. in accordance with job routing and die safety standards, based on scheduled foundry production needs. Remove dies and related components from storage maintaining proper records as to inventory and die movement. Maintain Die Services storage and holding areas in orderly condition.
- Inspect dies and related equipment for dimensional and general condition. Record findings and recommend repairs. Assist in shot blasting and die repair duties.
- Move and deliver dies and die kits to foundries using various forklift trucks and lifting equipment.
- Inspect, clean and spray dies with protective coating upon return from foundry. Return dies to storage, updating inventory records.
- Assist and instruct new employees.
About Us
Sharpcontra is a forward-thinking organization dedicated to delivering impactful solutions with precision, innovation, and excellence. We believe in creating an environment where talent thrives, ideas matter, and every team member contributes to meaningful outcomes. Our culture is built on integrity, collaboration, and continuous improvement-ensuring that every project we undertake meets the highest standards of quality.
Job Description
Job Description
We are seeking a detail-oriented and customer-focused Customer Service Assistant to support our client relations and service coordination. In this role, you will act as a key point of contact, ensuring that inquiries are handled efficiently, solutions are delivered with care, and client satisfaction remains at the highest standard. This position is ideal for someone with strong interpersonal skills and a desire to grow within a professional and supportive environment.
Responsibilities
- Support daily customer inquiries through clear and professional communication
- Assist with order processing, scheduling, and service coordination
- Maintain client records, documentation, and internal updates
- Collaborate with internal teams to ensure seamless service delivery
- Address customer concerns with patience, accuracy, and a solution-driven approach
- Contribute to improving service procedures and overall client experience
Qualifications
Qualifications
- Strong communication and interpersonal skills
- Ability to multitask and manage priorities in a structured environment
- High attention to detail and organizational accuracy
- Problem-solving mindset with a customer-first approach
- Comfortable working independently and as part of a team
- Proficiency in basic office and administrative tools
Additional Information
Benefits
- Competitive salary package
- Opportunities for professional growth and long-term career development
- Supportive, organized, and professional work environment
- Skill-building across customer relations, service operations, and internal coordination
- Stable and structured job type with clear advancement potential
Title: Technical Service Representative
Location: Elyria, OH (5 days onsite)
Duration: Permanent
Pay: 55-65k with an additional profit-sharing bonus
Must have:
- Bachelor's Degree with a Major or Minor in an engineering or science-related field (Chemistry preferred)
- Customer-service oriented; Self-motivated, driven
- Comfortable working in an office setting (not lab-oriented)
- Fluent typing skills
Nice to have:
- Chemistry Degree
Day to day:
We are looking for a talented Technical Service Chemist to join our team at Ross Environmental Services. This person will be doing more theoretical chemistry including the profiling and classification of all waste that comes into the facility. This person will be looking at the components of the waste and correctly classifying the material with regard to DOT and RCRA requirements. This person will be partnering with customers’ and satisfying their needs and requirements as well as working internally. A successful candidate will be a self-motivated and customer-service oriented individual. The current team consists of 14 people total: 2 Admin, 2 Lab Pack Chemists, and 11 Profiling Chemists all reporting to the Team Lead.
· Need to Speak French Job Responsibilities: · Ensures the resolution of complex and high-priority customer issues, coordinating with internal teams to deliver comprehensive and timely solutions.
· Utilizes advanced analytics to monitor and evaluate agent performance, preparing detailed reports to drive data-informed decision-making and coaching.
· Possesses the ability to remove entitlement roadblocks when the quotes team is not available and assists customer service manager with agent feedback and coaching.
· Coordinates with workforce management on agent tardies and absences and uses knowledge, tools, and applications simultaneously to quickly connect care providers with solutions.
· Analyzes and interprets customer feedback to identify systemic issues, recommending strategic improvements to enhance overall service quality, working under limited supervision.
· Develops and implements advanced troubleshooting procedures for challenging technical problems, ensuring effective and efficient resolutions.
· Provides support to customers on a range of sophisticated product and service inquiries, leveraging in-depth knowledge and experience.
· Utilizes advanced analytics to monitor and evaluate service metrics, preparing detailed reports to drive data-informed decision-making.
· Executes training programs for both customers and internal teams, focusing on complex service issues and advanced product features.
· Reviews and validates high-impact service requests and orders, ensuring precision and accuracy in processing and execution.
· Executes customer experience initiatives by proactively identifying and addressing potential service gaps and areas for improvement.
· Guides junior team members, providing advanced training and support to develop their skills and improve their handling of complex issues.
· Drives continuous improvement efforts by leading initiatives to refine service protocols, integrate new technologies, and enhance customer interactions.
Minimum required Education: High School Diploma, Vocational Education Minimum required Experience: Minimum 2 years of experience in Customer Success, Customer Service, Customer Support or equivalent.
Minimum required Certification: N/A Preferred Skills: Preferred Education: Bachelor's Degree or equivalent Preferred Experience: 3-5 years of Customer Service experience Preferred Certification: N/A Skills: Data Analysis & Interpretation, Root Cause Analysis (RCA), Troubleshooting, Customer Relationship Management (CRM) Software, Microsoft Office, Data Entry, Documentation & Reporting, Administrative Support, Escalation Management, Customer Response Management, Customer Satisfaction Techniques, Customer Service Software, Technical Support