Partnerstack Partner Program Jobs No Experience Jobs in Usa
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Unit Clerk/Care Partner - 7 Main - Full Time
🏢 Guthrie
Salary not disclosed
UP to a $5,000.00 Sign-On Bonus
Position Summary: This is a dual role encompassing both Unit Clerk and Care Partner responsibilities. Responsible for clerical duties, communication and reception duties on assigned nursing units. In addition, employee works with other members of the patient care team to deliver care to specific patient populations. The employee will maintain competency for population specific groups with consideration of physical, communication, safety, nutrition, and psychosocial needs
Education, License & Cert:
High School Grad or Equivalent
Experience:
No experience required.
Essential Functions:
Participates in the delivery of patient care for population groups under the direction of an RN/LPN including but not limited to the following:
- Lifting, turning, and positioning patients utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate.
- Observing confused and difficult patients
- AM/PM Hygiene care
- Toileting, shaving, washing, brushing hair, dental and mouth care
- Feeding
- Assisting with range of motion exercises
- Mobilizing patients - transfers and ambulation, utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate and following the Mobility protocol
- Exercise protocols
- Discontinuing foley catheter
- Simple dressing changes
- Incentive spirometry supervision
- Surgical preps
- Postmortem care
- Administers cleansing enemas
- Removal of peripheral IV catheters
- Apply external catheter or incontinence device
- Sits with confused/disoriented patients or those requiring 1:1 observation for safety/suicide purposes, as assigned
- Performs and records accurately:
- Temperature, pulse, respirations, blood pressure, heights and weights
- I & O
- Records bowel movements
- ADLs and activities
- Performs and records the following specimen collection:
- Obtains urine, stool, and sputum specimens for patients; instructs patients in proper specimen collection technique.
- Completes EKGs.
- Glucose monitoring in Non-Critical Care Areas
- Conducts bladder scanning
- Basic ostomy care
- Transports patients as needed
- Serves, sets up and retrieves trays
- Distributes water pitchers as appropriate
- Orders and distributes nourishment.
- Transports equipment
- Transports blood products to and from the patient care area.
- Participates in patient safety/patient satisfaction.
- Answers call bells
- Participates in patient rounding
- Reports any signs of abuse to the nursing staff
- Recognizes, troubleshoots and initiates corrective action needed on equipment.
- Maintains neat and tidy environment (empties laundry, delivers equipment, keeps patient rooms clean and safe).
- Inventories and assures disposition of patients' belongings when admitted, transferred, and/or discharged.
- Assures proper storage of equipment.
- Recognizes emergency situations and initiates plan of action
- Notifies RN/LPN of any changes seen in patient's condition
- Complies with policies and procedures of the hospital/nursing department.
- Supports the philosophy of the hospital and department of nursing.
- Maintains CPR certification and practice
- Demonstrates cost-effective patient care by demonstrating proper use and care of equipment, appropriate and prudent use of supplies, accurate charging of supplies; performing other division-specific tasks, and appropriate utilization of available resources.
- Participates in performance improvement activities to improve service and care. Demonstrates strong communication and organizational skills.
- Ability to communicate using telephones, computer systems.
- Answers telephone promptly and politely, identifying self, title, and department. Receives and sends messages in an accurate and timely fashion.
- Communicates with the patients, family, and members of the healthcare team in a concise, tactful, and considerate manner. Must represent the hospital in a professional courteous manner, while being sensitive to how others perceive both verbal and non-verbal communications.
- ICU and IMC Unit Clerk/Care Partners will be responsible for obtaining quality blood samples using a variety of phlebotomy methods (venous and capillary) using standard safety equipment from all age groups with strict adherence to regulatory requirements and collection procedures. Additional Phlebotomy responsibilities include accurate patient identification, quality specimen labeling, and handling.
Other Duties:
- Assists in the orientation of new personnel and serves as a role model to other employees.
- Demonstrates willingness to accept non-routine work assignments as appropriate.
- Encouraged to participate in community activities
- Attends and participates in unit council (70% attendance).
- Other Duties as Assigned
updated 12-24-24
Position Summary: This is a dual role encompassing both Unit Clerk and Care Partner responsibilities. Responsible for clerical duties, communication and reception duties on assigned nursing units. In addition, employee works with other members of the patient care team to deliver care to specific patient populations. The employee will maintain competency for population specific groups with consideration of physical, communication, safety, nutrition, and psychosocial needs
Education, License & Cert:
High School Grad or Equivalent
Experience:
No experience required.
Essential Functions:
Participates in the delivery of patient care for population groups under the direction of an RN/LPN including but not limited to the following:
- Lifting, turning, and positioning patients utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate.
- Observing confused and difficult patients
- AM/PM Hygiene care
- Toileting, shaving, washing, brushing hair, dental and mouth care
- Feeding
- Assisting with range of motion exercises
- Mobilizing patients - transfers and ambulation, utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate and following the Mobility protocol
- Exercise protocols
- Discontinuing foley catheter
- Simple dressing changes
- Incentive spirometry supervision
- Surgical preps
- Postmortem care
- Administers cleansing enemas
- Removal of peripheral IV catheters
- Apply external catheter or incontinence device
- Sits with confused/disoriented patients or those requiring 1:1 observation for safety/suicide purposes, as assigned
- Performs and records accurately:
- Temperature, pulse, respirations, blood pressure, heights and weights
- I & O
- Records bowel movements
- ADLs and activities
- Performs and records the following specimen collection:
- Obtains urine, stool, and sputum specimens for patients; instructs patients in proper specimen collection technique.
- Completes EKGs.
- Glucose monitoring in Non-Critical Care Areas
- Conducts bladder scanning
- Basic ostomy care
- Transports patients as needed
- Serves, sets up and retrieves trays
- Distributes water pitchers as appropriate
- Orders and distributes nourishment.
- Transports equipment
- Transports blood products to and from the patient care area.
- Participates in patient safety/patient satisfaction.
- Answers call bells
- Participates in patient rounding
- Reports any signs of abuse to the nursing staff
- Recognizes, troubleshoots and initiates corrective action needed on equipment.
- Maintains neat and tidy environment (empties laundry, delivers equipment, keeps patient rooms clean and safe).
- Inventories and assures disposition of patients' belongings when admitted, transferred, and/or discharged.
- Assures proper storage of equipment.
- Recognizes emergency situations and initiates plan of action
- Notifies RN/LPN of any changes seen in patient's condition
- Complies with policies and procedures of the hospital/nursing department.
- Supports the philosophy of the hospital and department of nursing.
- Maintains CPR certification and practice
- Demonstrates cost-effective patient care by demonstrating proper use and care of equipment, appropriate and prudent use of supplies, accurate charging of supplies; performing other division-specific tasks, and appropriate utilization of available resources.
- Participates in performance improvement activities to improve service and care. Demonstrates strong communication and organizational skills.
- Ability to communicate using telephones, computer systems.
- Answers telephone promptly and politely, identifying self, title, and department. Receives and sends messages in an accurate and timely fashion.
- Communicates with the patients, family, and members of the healthcare team in a concise, tactful, and considerate manner. Must represent the hospital in a professional courteous manner, while being sensitive to how others perceive both verbal and non-verbal communications.
- ICU and IMC Unit Clerk/Care Partners will be responsible for obtaining quality blood samples using a variety of phlebotomy methods (venous and capillary) using standard safety equipment from all age groups with strict adherence to regulatory requirements and collection procedures. Additional Phlebotomy responsibilities include accurate patient identification, quality specimen labeling, and handling.
Other Duties:
- Assists in the orientation of new personnel and serves as a role model to other employees.
- Demonstrates willingness to accept non-routine work assignments as appropriate.
- Encouraged to participate in community activities
- Attends and participates in unit council (70% attendance).
- Other Duties as Assigned
updated 12-24-24
permanent
Unit Clerk/Care Partner - 7 Main - Per Diem
🏢 Guthrie
Salary not disclosed
Job Description
Position Summary: This is a dual role encompassing both Unit Clerk and Care Partner responsibilities. Responsible for clerical duties, communication and reception duties on assigned nursing units. In addition, employee works with other members of the patient care team to deliver care to specific patient populations. The employee will maintain competency for population specific groups with consideration of physical, communication, safety, nutrition, and psychosocial needs
Education, License & Cert:
High School Grad or Equivalent
Experience:
No Experience Required.
Essential Functions:
Participates in the delivery of patient care for population groups under the direction of an RN/LPN including but not limited to the following:
About Us
Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you’ll find staff members who have committed themselves to serving the community.
The Guthrie Clinic is an Equal Opportunity Employer.
The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.
Position Summary: This is a dual role encompassing both Unit Clerk and Care Partner responsibilities. Responsible for clerical duties, communication and reception duties on assigned nursing units. In addition, employee works with other members of the patient care team to deliver care to specific patient populations. The employee will maintain competency for population specific groups with consideration of physical, communication, safety, nutrition, and psychosocial needs
Education, License & Cert:
High School Grad or Equivalent
Experience:
No Experience Required.
Essential Functions:
Participates in the delivery of patient care for population groups under the direction of an RN/LPN including but not limited to the following:
- Lifting, turning, and positioning patients utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate
- Observing confused and difficult patients
- AM/PM Hygiene care
- Toileting, shaving, washing, brushing hair, dental and mouth care
- Feeding
- Assisting with range of motion exercises
- Mobilizing patients - transfers and ambulation, utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate and following the Mobility protocol
- Exercise protocols
- Discontinuing foley catheter
- Simple dressing changes
- Incentive spirometry supervision
- Surgical preps
- Postmortem care
- Administers cleansing enemas
- Removal of peripheral IV catheters
- Apply external catheter or incontinence device
- Sits with confused/disoriented patients or those requiring 1:1 observation for safety/suicide purposes, as assigned
- Performs and records accurately:
- Temperature, pulse, respirations, blood pressure, heights and weights
- I & O
- Records bowel movements
- ADLs and activities
- Performs and records the following specimen collection:
- Obtains urine, stool, and sputum specimens for patients; instructs patients in proper specimen collection technique
- Completes EKGs
- Glucose monitoring in Non-Critical Care Areas
- Conducts bladder scanning
- Basic ostomy care
- Transports patients as needed
- Serves, sets up and retrieves trays
- Distributes water pitchers as appropriate
- Orders and distributes nourishment
- Transports equipment
- Transports blood products to and from the patient care area
- Participates in patient safety/patient satisfaction
- Answers call bells
- Participates in patient rounding
- Reports any signs of abuse to the nursing staff
- Recognizes, troubleshoots and initiates corrective action needed on equipment
- Maintains neat and tidy environment (empties laundry, delivers equipment, keeps patient rooms clean and safe)
- Inventories and assures disposition of patients' belongings when admitted, transferred, and/or discharged
- Assures proper storage of equipment
- Recognizes emergency situations and initiates plan of action
- Notifies RN/LPN of any changes seen in patient's condition
- Complies with policies and procedures of the hospital/nursing department
- Supports the philosophy of the hospital and department of nursing
- Maintains CPR certification and practice
- Demonstrates cost-effective patient care by demonstrating proper use and care of equipment, appropriate and prudent use of supplies, accurate charging of supplies; performing other division-specific tasks, and appropriate utilization of available resources
- Participates in performance improvement activities to improve service and care. Demonstrates strong communication and organizational skills
- Ability to communicate using telephones, computer systems
- Answers telephone promptly and politely, identifying self, title, and department. Receives and sends messages in an accurate and timely fashion
- Communicates with the patients, family, and members of the healthcare team in a concise, tactful, and considerate manner. Must represent the hospital in a professional courteous manner, while being sensitive to how others perceive both verbal and non-verbal communications
- ICU and IMC Unit Clerk/Care Partners will be responsible for obtaining quality blood samples using a variety of phlebotomy methods (venous and capillary) using standard safety equipment from all age groups with strict adherence to regulatory requirements and collection procedures. Additional Phlebotomy responsibilities include accurate patient identification, quality specimen labeling, and handling
- Assists in the orientation of new personnel and serves as a role model to other employees
- Demonstrates willingness to accept non-routine work assignments as appropriate
- Encouraged to participate in community activities
- Attends and participates in unit council (70% attendance)
- Other Duties as Assigned
About Us
Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you’ll find staff members who have committed themselves to serving the community.
The Guthrie Clinic is an Equal Opportunity Employer.
The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.
Not Specified
Unit Clerk/Care Partner - ICU/CUU - Per Diem
🏢 Guthrie
Salary not disclosed
Position Summary: This is a dual role encompassing both Unit Clerk and Care Partner responsibilities. Responsible for clerical duties, communication and reception duties on assigned nursing units. In addition, employee works with other members of the patient care team to deliver care to specific patient populations. The employee will maintain competency for population specific groups with consideration of physical, communication, safety, nutrition, and psychosocial needs
Education, License & Cert:
High School Grad or Equivalent
Experience:
No experience required.
Essential Functions:
Participates in the delivery of patient care for population groups under the direction of an RN/LPN including but not limited to the following:
- Lifting, turning, and positioning patients utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate.
- Observing confused and difficult patients
- AM/PM Hygiene care
- Toileting, shaving, washing, brushing hair, dental and mouth care
- Feeding
- Assisting with range of motion exercises
- Mobilizing patients - transfers and ambulation, utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate and following the Mobility protocol
- Exercise protocols
- Discontinuing foley catheter
- Simple dressing changes
- Incentive spirometry supervision
- Surgical preps
- Postmortem care
- Administers cleansing enemas
- Removal of peripheral IV catheters
- Apply external catheter or incontinence device
- Sits with confused/disoriented patients or those requiring 1:1 observation for safety/suicide purposes, as assigned
- Performs and records accurately:
- Temperature, pulse, respirations, blood pressure, heights and weights
- I & O
- Records bowel movements
- ADLs and activities
- Performs and records the following specimen collection:
- Obtains urine, stool, and sputum specimens for patients; instructs patients in proper specimen collection technique.
- Completes EKGs.
- Glucose monitoring in Non-Critical Care Areas
- Conducts bladder scanning
- Basic ostomy care
- Transports patients as needed
- Serves, sets up and retrieves trays
- Distributes water pitchers as appropriate
- Orders and distributes nourishment.
- Transports equipment
- Transports blood products to and from the patient care area.
- Participates in patient safety/patient satisfaction.
- Answers call bells
- Participates in patient rounding
- Reports any signs of abuse to the nursing staff
- Recognizes, troubleshoots and initiates corrective action needed on equipment.
- Maintains neat and tidy environment (empties laundry, delivers equipment, keeps patient rooms clean and safe).
- Inventories and assures disposition of patients' belongings when admitted, transferred, and/or discharged.
- Assures proper storage of equipment.
- Recognizes emergency situations and initiates plan of action
- Notifies RN/LPN of any changes seen in patient's condition
- Complies with policies and procedures of the hospital/nursing department.
- Supports the philosophy of the hospital and department of nursing.
- Maintains CPR certification and practice
- Demonstrates cost-effective patient care by demonstrating proper use and care of equipment, appropriate and prudent use of supplies, accurate charging of supplies; performing other division-specific tasks, and appropriate utilization of available resources.
- Participates in performance improvement activities to improve service and care. Demonstrates strong communication and organizational skills.
- Ability to communicate using telephones, computer systems.
- Answers telephone promptly and politely, identifying self, title, and department. Receives and sends messages in an accurate and timely fashion.
- Communicates with the patients, family, and members of the healthcare team in a concise, tactful, and considerate manner. Must represent the hospital in a professional courteous manner, while being sensitive to how others perceive both verbal and non-verbal communications.
- ICU and IMC Unit Clerk/Care Partners will be responsible for obtaining quality blood samples using a variety of phlebotomy methods (venous and capillary) using standard safety equipment from all age groups with strict adherence to regulatory requirements and collection procedures. Additional Phlebotomy responsibilities include accurate patient identification, quality specimen labeling, and handling.
Other Duties:
- Assists in the orientation of new personnel and serves as a role model to other employees.
- Demonstrates willingness to accept non-routine work assignments as appropriate.
- Encouraged to participate in community activities
- Attends and participates in unit council (70% attendance).
- Other Duties as Assigned
updated 12-24-24
Education, License & Cert:
High School Grad or Equivalent
Experience:
No experience required.
Essential Functions:
Participates in the delivery of patient care for population groups under the direction of an RN/LPN including but not limited to the following:
- Lifting, turning, and positioning patients utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate.
- Observing confused and difficult patients
- AM/PM Hygiene care
- Toileting, shaving, washing, brushing hair, dental and mouth care
- Feeding
- Assisting with range of motion exercises
- Mobilizing patients - transfers and ambulation, utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate and following the Mobility protocol
- Exercise protocols
- Discontinuing foley catheter
- Simple dressing changes
- Incentive spirometry supervision
- Surgical preps
- Postmortem care
- Administers cleansing enemas
- Removal of peripheral IV catheters
- Apply external catheter or incontinence device
- Sits with confused/disoriented patients or those requiring 1:1 observation for safety/suicide purposes, as assigned
- Performs and records accurately:
- Temperature, pulse, respirations, blood pressure, heights and weights
- I & O
- Records bowel movements
- ADLs and activities
- Performs and records the following specimen collection:
- Obtains urine, stool, and sputum specimens for patients; instructs patients in proper specimen collection technique.
- Completes EKGs.
- Glucose monitoring in Non-Critical Care Areas
- Conducts bladder scanning
- Basic ostomy care
- Transports patients as needed
- Serves, sets up and retrieves trays
- Distributes water pitchers as appropriate
- Orders and distributes nourishment.
- Transports equipment
- Transports blood products to and from the patient care area.
- Participates in patient safety/patient satisfaction.
- Answers call bells
- Participates in patient rounding
- Reports any signs of abuse to the nursing staff
- Recognizes, troubleshoots and initiates corrective action needed on equipment.
- Maintains neat and tidy environment (empties laundry, delivers equipment, keeps patient rooms clean and safe).
- Inventories and assures disposition of patients' belongings when admitted, transferred, and/or discharged.
- Assures proper storage of equipment.
- Recognizes emergency situations and initiates plan of action
- Notifies RN/LPN of any changes seen in patient's condition
- Complies with policies and procedures of the hospital/nursing department.
- Supports the philosophy of the hospital and department of nursing.
- Maintains CPR certification and practice
- Demonstrates cost-effective patient care by demonstrating proper use and care of equipment, appropriate and prudent use of supplies, accurate charging of supplies; performing other division-specific tasks, and appropriate utilization of available resources.
- Participates in performance improvement activities to improve service and care. Demonstrates strong communication and organizational skills.
- Ability to communicate using telephones, computer systems.
- Answers telephone promptly and politely, identifying self, title, and department. Receives and sends messages in an accurate and timely fashion.
- Communicates with the patients, family, and members of the healthcare team in a concise, tactful, and considerate manner. Must represent the hospital in a professional courteous manner, while being sensitive to how others perceive both verbal and non-verbal communications.
- ICU and IMC Unit Clerk/Care Partners will be responsible for obtaining quality blood samples using a variety of phlebotomy methods (venous and capillary) using standard safety equipment from all age groups with strict adherence to regulatory requirements and collection procedures. Additional Phlebotomy responsibilities include accurate patient identification, quality specimen labeling, and handling.
Other Duties:
- Assists in the orientation of new personnel and serves as a role model to other employees.
- Demonstrates willingness to accept non-routine work assignments as appropriate.
- Encouraged to participate in community activities
- Attends and participates in unit council (70% attendance).
- Other Duties as Assigned
updated 12-24-24
Not Specified
Unit Clerk / Care Partner - Prep and Recovery - Per Diem
🏢 Guthrie
Salary not disclosed
Position Summary: This is a dual role encompassing both Unit Clerk and Care Partner responsibilities. Responsible for clerical duties, communication and reception duties on assigned nursing units. In addition, employee works with other members of the patient care team to deliver care to specific patient populations. The employee will maintain competency for population specific groups with consideration of physical, communication, safety, nutrition, and psychosocial needs
Education, License & Cert:
High School Grad or Equivalent
Experience:
No experience required.
Essential Functions:
Participates in the delivery of patient care for population groups under the direction of an RN/LPN including but not limited to the following:
- Lifting, turning, and positioning patients utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate.
- Observing confused and difficult patients
- AM/PM Hygiene care
- Toileting, shaving, washing, brushing hair, dental and mouth care
- Feeding
- Assisting with range of motion exercises
- Mobilizing patients - transfers and ambulation, utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate and following the Mobility protocol
- Exercise protocols
- Discontinuing foley catheter
- Simple dressing changes
- Incentive spirometry supervision
- Surgical preps
- Postmortem care
- Administers cleansing enemas
- Removal of peripheral IV catheters
- Apply external catheter or incontinence device
- Sits with confused/disoriented patients or those requiring 1:1 observation for safety/suicide purposes, as assigned
- Performs and records accurately:
- Temperature, pulse, respirations, blood pressure, heights and weights
- I & O
- Records bowel movements
- ADLs and activities
- Performs and records the following specimen collection:
- Obtains urine, stool, and sputum specimens for patients; instructs patients in proper specimen collection technique.
- Completes EKGs.
- Glucose monitoring in Non-Critical Care Areas
- Conducts bladder scanning
- Basic ostomy care
- Transports patients as needed
- Serves, sets up and retrieves trays
- Distributes water pitchers as appropriate
- Orders and distributes nourishment.
- Transports equipment
- Transports blood products to and from the patient care area.
- Participates in patient safety/patient satisfaction.
- Answers call bells
- Participates in patient rounding
- Reports any signs of abuse to the nursing staff
- Recognizes, troubleshoots and initiates corrective action needed on equipment.
- Maintains neat and tidy environment (empties laundry, delivers equipment, keeps patient rooms clean and safe).
- Inventories and assures disposition of patients' belongings when admitted, transferred, and/or discharged.
- Assures proper storage of equipment.
- Recognizes emergency situations and initiates plan of action
- Notifies RN/LPN of any changes seen in patient's condition
- Complies with policies and procedures of the hospital/nursing department.
- Supports the philosophy of the hospital and department of nursing.
- Maintains CPR certification and practice
- Demonstrates cost-effective patient care by demonstrating proper use and care of equipment, appropriate and prudent use of supplies, accurate charging of supplies; performing other division-specific tasks, and appropriate utilization of available resources.
- Participates in performance improvement activities to improve service and care. Demonstrates strong communication and organizational skills.
- Ability to communicate using telephones, computer systems.
- Answers telephone promptly and politely, identifying self, title, and department. Receives and sends messages in an accurate and timely fashion.
- Communicates with the patients, family, and members of the healthcare team in a concise, tactful, and considerate manner. Must represent the hospital in a professional courteous manner, while being sensitive to how others perceive both verbal and non-verbal communications.
- ICU and IMC Unit Clerk/Care Partners will be responsible for obtaining quality blood samples using a variety of phlebotomy methods (venous and capillary) using standard safety equipment from all age groups with strict adherence to regulatory requirements and collection procedures. Additional Phlebotomy responsibilities include accurate patient identification, quality specimen labeling, and handling.
Other Duties:
- Assists in the orientation of new personnel and serves as a role model to other employees.
- Demonstrates willingness to accept non-routine work assignments as appropriate.
- Encouraged to participate in community activities
- Attends and participates in unit council (70% attendance).
- Other Duties as Assigned
updated 12-24-24
Education, License & Cert:
High School Grad or Equivalent
Experience:
No experience required.
Essential Functions:
Participates in the delivery of patient care for population groups under the direction of an RN/LPN including but not limited to the following:
- Lifting, turning, and positioning patients utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate.
- Observing confused and difficult patients
- AM/PM Hygiene care
- Toileting, shaving, washing, brushing hair, dental and mouth care
- Feeding
- Assisting with range of motion exercises
- Mobilizing patients - transfers and ambulation, utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate and following the Mobility protocol
- Exercise protocols
- Discontinuing foley catheter
- Simple dressing changes
- Incentive spirometry supervision
- Surgical preps
- Postmortem care
- Administers cleansing enemas
- Removal of peripheral IV catheters
- Apply external catheter or incontinence device
- Sits with confused/disoriented patients or those requiring 1:1 observation for safety/suicide purposes, as assigned
- Performs and records accurately:
- Temperature, pulse, respirations, blood pressure, heights and weights
- I & O
- Records bowel movements
- ADLs and activities
- Performs and records the following specimen collection:
- Obtains urine, stool, and sputum specimens for patients; instructs patients in proper specimen collection technique.
- Completes EKGs.
- Glucose monitoring in Non-Critical Care Areas
- Conducts bladder scanning
- Basic ostomy care
- Transports patients as needed
- Serves, sets up and retrieves trays
- Distributes water pitchers as appropriate
- Orders and distributes nourishment.
- Transports equipment
- Transports blood products to and from the patient care area.
- Participates in patient safety/patient satisfaction.
- Answers call bells
- Participates in patient rounding
- Reports any signs of abuse to the nursing staff
- Recognizes, troubleshoots and initiates corrective action needed on equipment.
- Maintains neat and tidy environment (empties laundry, delivers equipment, keeps patient rooms clean and safe).
- Inventories and assures disposition of patients' belongings when admitted, transferred, and/or discharged.
- Assures proper storage of equipment.
- Recognizes emergency situations and initiates plan of action
- Notifies RN/LPN of any changes seen in patient's condition
- Complies with policies and procedures of the hospital/nursing department.
- Supports the philosophy of the hospital and department of nursing.
- Maintains CPR certification and practice
- Demonstrates cost-effective patient care by demonstrating proper use and care of equipment, appropriate and prudent use of supplies, accurate charging of supplies; performing other division-specific tasks, and appropriate utilization of available resources.
- Participates in performance improvement activities to improve service and care. Demonstrates strong communication and organizational skills.
- Ability to communicate using telephones, computer systems.
- Answers telephone promptly and politely, identifying self, title, and department. Receives and sends messages in an accurate and timely fashion.
- Communicates with the patients, family, and members of the healthcare team in a concise, tactful, and considerate manner. Must represent the hospital in a professional courteous manner, while being sensitive to how others perceive both verbal and non-verbal communications.
- ICU and IMC Unit Clerk/Care Partners will be responsible for obtaining quality blood samples using a variety of phlebotomy methods (venous and capillary) using standard safety equipment from all age groups with strict adherence to regulatory requirements and collection procedures. Additional Phlebotomy responsibilities include accurate patient identification, quality specimen labeling, and handling.
Other Duties:
- Assists in the orientation of new personnel and serves as a role model to other employees.
- Demonstrates willingness to accept non-routine work assignments as appropriate.
- Encouraged to participate in community activities
- Attends and participates in unit council (70% attendance).
- Other Duties as Assigned
updated 12-24-24
Not Specified
Unit Clerk/Care Partner - Acute Rehab - Full Time
🏢 Guthrie
Salary not disclosed
UP to a $5,000.00 Sign-On Bonus
Position Summary: This is a dual role encompassing both Unit Clerk and Care Partner responsibilities. Responsible for clerical duties, communication and reception duties on assigned nursing units. In addition, employee works with other members of the patient care team to deliver care to specific patient populations. The employee will maintain competency for population specific groups with consideration of physical, communication, safety, nutrition, and psychosocial needs
Education, License & Cert:
High School Grad or Equivalent
Experience:
No experience required.
Essential Functions:
Participates in the delivery of patient care for population groups under the direction of an RN/LPN including but not limited to the following:
- Lifting, turning, and positioning patients utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate.
- Observing confused and difficult patients
- AM/PM Hygiene care
- Toileting, shaving, washing, brushing hair, dental and mouth care
- Feeding
- Assisting with range of motion exercises
- Mobilizing patients - transfers and ambulation, utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate and following the Mobility protocol
- Exercise protocols
- Discontinuing foley catheter
- Simple dressing changes
- Incentive spirometry supervision
- Surgical preps
- Postmortem care
- Administers cleansing enemas
- Removal of peripheral IV catheters
- Apply external catheter or incontinence device
- Sits with confused/disoriented patients or those requiring 1:1 observation for safety/suicide purposes, as assigned
- Performs and records accurately:
- Temperature, pulse, respirations, blood pressure, heights and weights
- I & O
- Records bowel movements
- ADLs and activities
- Performs and records the following specimen collection:
- Obtains urine, stool, and sputum specimens for patients; instructs patients in proper specimen collection technique.
- Completes EKGs.
- Glucose monitoring in Non-Critical Care Areas
- Conducts bladder scanning
- Basic ostomy care
- Transports patients as needed
- Serves, sets up and retrieves trays
- Distributes water pitchers as appropriate
- Orders and distributes nourishment.
- Transports equipment
- Transports blood products to and from the patient care area.
- Participates in patient safety/patient satisfaction.
- Answers call bells
- Participates in patient rounding
- Reports any signs of abuse to the nursing staff
- Recognizes, troubleshoots and initiates corrective action needed on equipment.
- Maintains neat and tidy environment (empties laundry, delivers equipment, keeps patient rooms clean and safe).
- Inventories and assures disposition of patients' belongings when admitted, transferred, and/or discharged.
- Assures proper storage of equipment.
- Recognizes emergency situations and initiates plan of action
- Notifies RN/LPN of any changes seen in patient's condition
- Complies with policies and procedures of the hospital/nursing department.
- Supports the philosophy of the hospital and department of nursing.
- Maintains CPR certification and practice
- Demonstrates cost-effective patient care by demonstrating proper use and care of equipment, appropriate and prudent use of supplies, accurate charging of supplies; performing other division-specific tasks, and appropriate utilization of available resources.
- Participates in performance improvement activities to improve service and care. Demonstrates strong communication and organizational skills.
- Ability to communicate using telephones, computer systems.
- Answers telephone promptly and politely, identifying self, title, and department. Receives and sends messages in an accurate and timely fashion.
- Communicates with the patients, family, and members of the healthcare team in a concise, tactful, and considerate manner. Must represent the hospital in a professional courteous manner, while being sensitive to how others perceive both verbal and non-verbal communications.
- ICU and IMC Unit Clerk/Care Partners will be responsible for obtaining quality blood samples using a variety of phlebotomy methods (venous and capillary) using standard safety equipment from all age groups with strict adherence to regulatory requirements and collection procedures. Additional Phlebotomy responsibilities include accurate patient identification, quality specimen labeling, and handling.
Other Duties:
- Assists in the orientation of new personnel and serves as a role model to other employees.
- Demonstrates willingness to accept non-routine work assignments as appropriate.
- Encouraged to participate in community activities
- Attends and participates in unit council (70% attendance).
- Other Duties as Assigned
updated 12-24-24
Position Summary: This is a dual role encompassing both Unit Clerk and Care Partner responsibilities. Responsible for clerical duties, communication and reception duties on assigned nursing units. In addition, employee works with other members of the patient care team to deliver care to specific patient populations. The employee will maintain competency for population specific groups with consideration of physical, communication, safety, nutrition, and psychosocial needs
Education, License & Cert:
High School Grad or Equivalent
Experience:
No experience required.
Essential Functions:
Participates in the delivery of patient care for population groups under the direction of an RN/LPN including but not limited to the following:
- Lifting, turning, and positioning patients utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate.
- Observing confused and difficult patients
- AM/PM Hygiene care
- Toileting, shaving, washing, brushing hair, dental and mouth care
- Feeding
- Assisting with range of motion exercises
- Mobilizing patients - transfers and ambulation, utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate and following the Mobility protocol
- Exercise protocols
- Discontinuing foley catheter
- Simple dressing changes
- Incentive spirometry supervision
- Surgical preps
- Postmortem care
- Administers cleansing enemas
- Removal of peripheral IV catheters
- Apply external catheter or incontinence device
- Sits with confused/disoriented patients or those requiring 1:1 observation for safety/suicide purposes, as assigned
- Performs and records accurately:
- Temperature, pulse, respirations, blood pressure, heights and weights
- I & O
- Records bowel movements
- ADLs and activities
- Performs and records the following specimen collection:
- Obtains urine, stool, and sputum specimens for patients; instructs patients in proper specimen collection technique.
- Completes EKGs.
- Glucose monitoring in Non-Critical Care Areas
- Conducts bladder scanning
- Basic ostomy care
- Transports patients as needed
- Serves, sets up and retrieves trays
- Distributes water pitchers as appropriate
- Orders and distributes nourishment.
- Transports equipment
- Transports blood products to and from the patient care area.
- Participates in patient safety/patient satisfaction.
- Answers call bells
- Participates in patient rounding
- Reports any signs of abuse to the nursing staff
- Recognizes, troubleshoots and initiates corrective action needed on equipment.
- Maintains neat and tidy environment (empties laundry, delivers equipment, keeps patient rooms clean and safe).
- Inventories and assures disposition of patients' belongings when admitted, transferred, and/or discharged.
- Assures proper storage of equipment.
- Recognizes emergency situations and initiates plan of action
- Notifies RN/LPN of any changes seen in patient's condition
- Complies with policies and procedures of the hospital/nursing department.
- Supports the philosophy of the hospital and department of nursing.
- Maintains CPR certification and practice
- Demonstrates cost-effective patient care by demonstrating proper use and care of equipment, appropriate and prudent use of supplies, accurate charging of supplies; performing other division-specific tasks, and appropriate utilization of available resources.
- Participates in performance improvement activities to improve service and care. Demonstrates strong communication and organizational skills.
- Ability to communicate using telephones, computer systems.
- Answers telephone promptly and politely, identifying self, title, and department. Receives and sends messages in an accurate and timely fashion.
- Communicates with the patients, family, and members of the healthcare team in a concise, tactful, and considerate manner. Must represent the hospital in a professional courteous manner, while being sensitive to how others perceive both verbal and non-verbal communications.
- ICU and IMC Unit Clerk/Care Partners will be responsible for obtaining quality blood samples using a variety of phlebotomy methods (venous and capillary) using standard safety equipment from all age groups with strict adherence to regulatory requirements and collection procedures. Additional Phlebotomy responsibilities include accurate patient identification, quality specimen labeling, and handling.
Other Duties:
- Assists in the orientation of new personnel and serves as a role model to other employees.
- Demonstrates willingness to accept non-routine work assignments as appropriate.
- Encouraged to participate in community activities
- Attends and participates in unit council (70% attendance).
- Other Duties as Assigned
updated 12-24-24
permanent
Unit Clerk / Care Partner - 9SW - Full Time
✦ New 🏢 Guthrie
Salary not disclosed
UP to a $5,000.00 Sign-On Bonus
Position Summary: This is a dual role encompassing both Unit Clerk and Care Partner responsibilities. Responsible for clerical duties, communication and reception duties on assigned nursing units. In addition, employee works with other members of the patient care team to deliver care to specific patient populations. The employee will maintain competency for population specific groups with consideration of physical, communication, safety, nutrition, and psychosocial needs
Education, License & Cert:
High School Grad or Equivalent
Experience:
No experience required.
Essential Functions:
Participates in the delivery of patient care for population groups under the direction of an RN/LPN including but not limited to the following:
- Lifting, turning, and positioning patients utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate.
- Observing confused and difficult patients
- AM/PM Hygiene care
- Toileting, shaving, washing, brushing hair, dental and mouth care
- Feeding
- Assisting with range of motion exercises
- Mobilizing patients - transfers and ambulation, utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate and following the Mobility protocol
- Exercise protocols
- Discontinuing foley catheter
- Simple dressing changes
- Incentive spirometry supervision
- Surgical preps
- Postmortem care
- Administers cleansing enemas
- Removal of peripheral IV catheters
- Apply external catheter or incontinence device
- Sits with confused/disoriented patients or those requiring 1:1 observation for safety/suicide purposes, as assigned
- Performs and records accurately:
- Temperature, pulse, respirations, blood pressure, heights and weights
- I & O
- Records bowel movements
- ADLs and activities
- Performs and records the following specimen collection:
- Obtains urine, stool, and sputum specimens for patients; instructs patients in proper specimen collection technique.
- Completes EKGs.
- Glucose monitoring in Non-Critical Care Areas
- Conducts bladder scanning
- Basic ostomy care
- Transports patients as needed
- Serves, sets up and retrieves trays
- Distributes water pitchers as appropriate
- Orders and distributes nourishment.
- Transports equipment
- Transports blood products to and from the patient care area.
- Participates in patient safety/patient satisfaction.
- Answers call bells
- Participates in patient rounding
- Reports any signs of abuse to the nursing staff
- Recognizes, troubleshoots and initiates corrective action needed on equipment.
- Maintains neat and tidy environment (empties laundry, delivers equipment, keeps patient rooms clean and safe).
- Inventories and assures disposition of patients' belongings when admitted, transferred, and/or discharged.
- Assures proper storage of equipment.
- Recognizes emergency situations and initiates plan of action
- Notifies RN/LPN of any changes seen in patient's condition
- Complies with policies and procedures of the hospital/nursing department.
- Supports the philosophy of the hospital and department of nursing.
- Maintains CPR certification and practice
- Demonstrates cost-effective patient care by demonstrating proper use and care of equipment, appropriate and prudent use of supplies, accurate charging of supplies; performing other division-specific tasks, and appropriate utilization of available resources.
- Participates in performance improvement activities to improve service and care. Demonstrates strong communication and organizational skills.
- Ability to communicate using telephones, computer systems.
- Answers telephone promptly and politely, identifying self, title, and department. Receives and sends messages in an accurate and timely fashion.
- Communicates with the patients, family, and members of the healthcare team in a concise, tactful, and considerate manner. Must represent the hospital in a professional courteous manner, while being sensitive to how others perceive both verbal and non-verbal communications.
- ICU and IMC Unit Clerk/Care Partners will be responsible for obtaining quality blood samples using a variety of phlebotomy methods (venous and capillary) using standard safety equipment from all age groups with strict adherence to regulatory requirements and collection procedures. Additional Phlebotomy responsibilities include accurate patient identification, quality specimen labeling, and handling.
Other Duties:
- Assists in the orientation of new personnel and serves as a role model to other employees.
- Demonstrates willingness to accept non-routine work assignments as appropriate.
- Encouraged to participate in community activities
- Attends and participates in unit council (70% attendance).
- Other Duties as Assigned
updated 12-24-24
Position Summary: This is a dual role encompassing both Unit Clerk and Care Partner responsibilities. Responsible for clerical duties, communication and reception duties on assigned nursing units. In addition, employee works with other members of the patient care team to deliver care to specific patient populations. The employee will maintain competency for population specific groups with consideration of physical, communication, safety, nutrition, and psychosocial needs
Education, License & Cert:
High School Grad or Equivalent
Experience:
No experience required.
Essential Functions:
Participates in the delivery of patient care for population groups under the direction of an RN/LPN including but not limited to the following:
- Lifting, turning, and positioning patients utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate.
- Observing confused and difficult patients
- AM/PM Hygiene care
- Toileting, shaving, washing, brushing hair, dental and mouth care
- Feeding
- Assisting with range of motion exercises
- Mobilizing patients - transfers and ambulation, utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate and following the Mobility protocol
- Exercise protocols
- Discontinuing foley catheter
- Simple dressing changes
- Incentive spirometry supervision
- Surgical preps
- Postmortem care
- Administers cleansing enemas
- Removal of peripheral IV catheters
- Apply external catheter or incontinence device
- Sits with confused/disoriented patients or those requiring 1:1 observation for safety/suicide purposes, as assigned
- Performs and records accurately:
- Temperature, pulse, respirations, blood pressure, heights and weights
- I & O
- Records bowel movements
- ADLs and activities
- Performs and records the following specimen collection:
- Obtains urine, stool, and sputum specimens for patients; instructs patients in proper specimen collection technique.
- Completes EKGs.
- Glucose monitoring in Non-Critical Care Areas
- Conducts bladder scanning
- Basic ostomy care
- Transports patients as needed
- Serves, sets up and retrieves trays
- Distributes water pitchers as appropriate
- Orders and distributes nourishment.
- Transports equipment
- Transports blood products to and from the patient care area.
- Participates in patient safety/patient satisfaction.
- Answers call bells
- Participates in patient rounding
- Reports any signs of abuse to the nursing staff
- Recognizes, troubleshoots and initiates corrective action needed on equipment.
- Maintains neat and tidy environment (empties laundry, delivers equipment, keeps patient rooms clean and safe).
- Inventories and assures disposition of patients' belongings when admitted, transferred, and/or discharged.
- Assures proper storage of equipment.
- Recognizes emergency situations and initiates plan of action
- Notifies RN/LPN of any changes seen in patient's condition
- Complies with policies and procedures of the hospital/nursing department.
- Supports the philosophy of the hospital and department of nursing.
- Maintains CPR certification and practice
- Demonstrates cost-effective patient care by demonstrating proper use and care of equipment, appropriate and prudent use of supplies, accurate charging of supplies; performing other division-specific tasks, and appropriate utilization of available resources.
- Participates in performance improvement activities to improve service and care. Demonstrates strong communication and organizational skills.
- Ability to communicate using telephones, computer systems.
- Answers telephone promptly and politely, identifying self, title, and department. Receives and sends messages in an accurate and timely fashion.
- Communicates with the patients, family, and members of the healthcare team in a concise, tactful, and considerate manner. Must represent the hospital in a professional courteous manner, while being sensitive to how others perceive both verbal and non-verbal communications.
- ICU and IMC Unit Clerk/Care Partners will be responsible for obtaining quality blood samples using a variety of phlebotomy methods (venous and capillary) using standard safety equipment from all age groups with strict adherence to regulatory requirements and collection procedures. Additional Phlebotomy responsibilities include accurate patient identification, quality specimen labeling, and handling.
Other Duties:
- Assists in the orientation of new personnel and serves as a role model to other employees.
- Demonstrates willingness to accept non-routine work assignments as appropriate.
- Encouraged to participate in community activities
- Attends and participates in unit council (70% attendance).
- Other Duties as Assigned
updated 12-24-24
permanent
P
Program Manager
✦ New
Salary not disclosed
Job description:
About RockED
RockED is the next-generation mobile learning platform revolutionizing how dealership teams learn and perform. Our mission is to empower automotive professionals to master their craft through bite-sized, data-driven training delivered in the flow of work. We combine expert-built content, predictive learning technology, and real performance data to drive measurable outcomes for our partners and their dealers.
As we expand our partnerships with automotive dealer groups, OEMs, and service providers, RockED’s Network Partners team is growing and we’re looking for a Program Manager to help support and deliver excellent experiences to our partners.
About the Role
We are seeking a proactive, organized, and growth-minded Program Manager to join our RockED Network Partners team. In this role, you’ll manage and nurture new and existing partner relationships, define project plans, and help internal teams stay aligned up to and through program launch. This is an ideal opportunity for a high-energy, early-career professional with strong communication skills, an interest in the automotive space, and a desire to build foundational program management experience in a fast-paced, entrepreneurial environment.
Work Location: In office- Atlanta, GA
Job Type: Full-time
Pay: $70,000.00 - $110,000.00 per year + Bonus opportunities +Stock options
Key Responsibilities
- Own and manage the day-to-day partner relationships from engagement kick-off through program launch and post-launch engagement
- Own partner program strategy and execution by preparing project plans and meeting agendas, consulting on program strategy, synthesizing insights, providing performance reporting, and ensuring clear, consistent partner communication
- Maintain project plans, timelines, and deliverables across multiple projects, ensuring internal and external teams stay organized and on track.
- Collaborate with internal teams (Sales, Content, Product, Marketing, and Partner Experience) to gather updates, coordinate next steps, and assist with partner deliverables.
- Coordinate regular partner check-ins, QBRs, and reporting cycles, capturing notes, follow-ups, success criteria, key metrics, and expansion opportunities.
- Monitor program performance and partner engagement metrics, helping to track milestones and flag risks or issues to senior team members.
- Contribute to documentation and internal process improvements to enhance team efficiency and partner experience.
- Stay informed on industry news and trends, supporting leadership with research and insights as needed.
Qualifications
- Bachelor’s Degree required.
- Ability to travel occasionally (~1-3 times per quarter) for partner meetings or company events.
- 4-6 years of experience in a client-facing role such as program management, account management, or customer success in the automotive industry (preferred)
- Strong written and verbal communication skills, with the ability to work effectively with both internal teams and external partners.
- Organized and detail-oriented, with the ability to manage multiple tasks, projects, deadlines in a fast-paced environment.
- Experience with project management tools (e.g. Monday) and methods and CRM software (e.g., HubSpot) is a plus.
- A collaborative, client-first oriented mindset and a desire to grow within a program management or partner success career path.
Why Join RockED?
At RockED, we’re not just delivering training—we’re solving critical business challenges for the automotive industry through modern, mobile-first learning.
You’ll join a collaborative, mission-driven team working to rethink how people learn, grow, and succeed in today’s evolving automotive market.
Benefits:
- Dental insurance
- Health insurance
- Unlimited paid time off
- Vision insurance
Not Specified
Temporary Customer Experience Operations Supervisor
🏢 Percepta
Salary not disclosed
TemporaryCustomer Experience Operations Supervisor At Percepta, we bring first-class service across each market we support.
As a TemporaryCustomer Experience Operations Supervisor in Melbourne, FL, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
What You’ll Be Doing The Customer Experience Operations Supervisor is responsible for the supervision of the Customer Experience teams and provides support for operational initiatives, which include identifying process improvement initiatives, analysis of call and escalation data, identification of workforce gaps and resolution, and presenting recommended action plans to the Sr.
Operations Manager based upon research performed.
Additionally, the Customer Experience Operations Supervisor partners with the Customer Experience Specialists ensuring high levels of customer satisfaction and will assist escalated customer calls by providing guidance to the team member and/or assisting with the call to ensure best resolution for the Customer.
During a Typical Day, You’ll • Employee Onboarding / Employee Experience o Responsible for manager assigned communications and responses within Enboarder (Percepta’s automated communications tool), including, but not limited to reviewing/acting upon questionnaire and survey information received from employees during various points of the first year of employment o Promote company and contact center values and culture o Act as employee advocate insuring a positive and rewarding introduction to the company, take action as needed to improve employee experience throughout lifecycle • Monitor and maintain service levels to ensure: o CX Specialists, CX Leads, Parts and Technical SME team members are properly supporting customers o Monitor schedule adherence o Look for opportunities to improve service levels o Manage customer handling (call flow) processes • Interact with Business Partners as needed including: o Attend Business Partner meetings to resolve and discuss program changes and enhancements o Handle special Business Partner report request o Keep abreast of anticipated program launches and changes o Inform Manager on all Business Partner interaction • Analyze and manage program trends and progress • Interact with key users for feedback to make process improvement / enhancement recommendations • Communicate all changes, enhancements, including call and workflow updates, etc.
to the appropriate personnel including the Senior Operations Manager, Learning & Development department, and Quality Assurance department on a consistent and timely manner • Develop, coach, support and evaluate the team; responsible for the development of the team: o Hold monthly scorecard meetings o Provide feedback and coaching timely o Discuss and implement career development opportunities o Create and deliver performance reviews o Set up for all new hires (ID's and workspace) o Maintain discussion logs o Manage attendance o Administer disciplinary action as necessary o Recognize and reward excellent team performance.
o Promote Employee engagement and moral building o Complete time sheet approvals and submit corrections timely o All other matters as it relates to daily management of the staff • Interview prospective new employees; provide feedback to Operations Manager and Talent Acquisition, and Human Resources • Work with Senior Operations Manager on monthly business reports and process improvement initiatives as needed • Evaluate and coach back customer service skills in quality assurance process o Ensure employees have the necessary training and job aids to perform their job responsibilities.
Strive to continuously improve Touchpoint and Pulse Survey results and employee satisfaction o Be visible and available on the floor.
Interact with the team as much as possible through team meetings, walking the floor, one-on-one meetings, etc o Adhere to and support all Percepta and Business Partner quality initiatives, systems and policies.
Support all Percepta Call-Center policies and procedures • Attend and participate in team meetings and leadership meetings o Communicate and generate enthusiasm and commitment for a positive work environment that fosters team performance o Complete training courses as directed by Operations and/or Learning & Development o Maintain professional working relationships • Complete additional tasks / projects as needed • Collaborate with multiple IT teams in the development of new system enhancements • Perform user acceptance testing of system enhancements • Respond to inquiries regarding system errors, functionality, and enhancements • Propose new enhancements based on observations, and experience with the applicable processes • Review agent disputes within Empower.
Determine accuracy of source data and make recommendations for correction of inaccurate values • Research, document and provide examples of Empower system defects.
Submit problem tickets to the applicable team for resolution • Coordinate with program management to ensure compliance with critical Empower metrics.
Provide detailed reporting of agent compliance when required metrics are not being met • Monitor approval deadlines and program status.
Communicate upcoming deadlines to program management to ensure critical deadlines are met What You Bring to the Role Education • High School Diploma or equivalent • Secondary education or equivalent experience
- preferred Experience • 3 – 5 years of Customer Call Center experience with 1 year of luxury hospitality, automotive, etc experience required • Experience in managing and coaching others and improving performance • Through understanding of contact center technologies, customer tracking systems, and their respective reporting systems
- preferred Skills • Detail-oriented with strong organizational skills, time management and planning – required • Strong working knowledge of the Internet, computers and software (i.e.
MS Office products, Internet Explorer) – required • Strong time management, organization and planning skills.
Able to prioritize, multitask, adapt and thrive in a fast paced, results-driven environment – required • Analytical and problem-solving skills – required • Excellent inter-personal skills.
Able to interact with all internal departments and levels of management • Self-starter who demonstrates a high level of initiative, resourcefulness and ability to work independently and interdependently among a team • Excellent verbal and written communication skills • Proficient Microsoft Office (Word, PowerPoint and Outlook) • Leadership Skills: o Team & consensus building o Good judgment in conflict resolution • Ability to create a supportive and conducive adult learning environment • Ability to drive employee satisfaction • Must represent Percepta professionally with all clients and external organization and contacts • Knowledge of Percepta Human Resources Policies and Procedures: Employee Relations/Corrective Action; Coaching and Feedback, Behavior Based Interviewing; Harassment/Professionalism in the Workplace • Strong customer service, interpersonal and relationship-building skills • Communicate and articulate in a professional and effective manner both orally and written.
Ability to exercise independent judgment and decision making What You Can Expect • Health/Dental/Vision/Life Insurance • Flexible Spending Account (FSA) and Health Savings Account (HSA) • 401(k) with company match • Vacation/Sick Time and Paid Holidays • Tuition Reimbursement • Employee Assistance Program • Employee Discount Program • Training and Development Programs (Percepta College) • Employee Rewards Program (Perci Perks) About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe.
Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.
Our values are the heartbeat of our organization, and we live, breathe, and play by them daily.
At Percepta, we: Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow.
Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction.
Leave it better – We take ownership and leave every process, person, and place better than we found it.
Win together – We succeed as one—celebrating, supporting, and showing up for each other.
Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out.
Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams.
We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength.
It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.
#LI-onsite
As a TemporaryCustomer Experience Operations Supervisor in Melbourne, FL, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
What You’ll Be Doing The Customer Experience Operations Supervisor is responsible for the supervision of the Customer Experience teams and provides support for operational initiatives, which include identifying process improvement initiatives, analysis of call and escalation data, identification of workforce gaps and resolution, and presenting recommended action plans to the Sr.
Operations Manager based upon research performed.
Additionally, the Customer Experience Operations Supervisor partners with the Customer Experience Specialists ensuring high levels of customer satisfaction and will assist escalated customer calls by providing guidance to the team member and/or assisting with the call to ensure best resolution for the Customer.
During a Typical Day, You’ll • Employee Onboarding / Employee Experience o Responsible for manager assigned communications and responses within Enboarder (Percepta’s automated communications tool), including, but not limited to reviewing/acting upon questionnaire and survey information received from employees during various points of the first year of employment o Promote company and contact center values and culture o Act as employee advocate insuring a positive and rewarding introduction to the company, take action as needed to improve employee experience throughout lifecycle • Monitor and maintain service levels to ensure: o CX Specialists, CX Leads, Parts and Technical SME team members are properly supporting customers o Monitor schedule adherence o Look for opportunities to improve service levels o Manage customer handling (call flow) processes • Interact with Business Partners as needed including: o Attend Business Partner meetings to resolve and discuss program changes and enhancements o Handle special Business Partner report request o Keep abreast of anticipated program launches and changes o Inform Manager on all Business Partner interaction • Analyze and manage program trends and progress • Interact with key users for feedback to make process improvement / enhancement recommendations • Communicate all changes, enhancements, including call and workflow updates, etc.
to the appropriate personnel including the Senior Operations Manager, Learning & Development department, and Quality Assurance department on a consistent and timely manner • Develop, coach, support and evaluate the team; responsible for the development of the team: o Hold monthly scorecard meetings o Provide feedback and coaching timely o Discuss and implement career development opportunities o Create and deliver performance reviews o Set up for all new hires (ID's and workspace) o Maintain discussion logs o Manage attendance o Administer disciplinary action as necessary o Recognize and reward excellent team performance.
o Promote Employee engagement and moral building o Complete time sheet approvals and submit corrections timely o All other matters as it relates to daily management of the staff • Interview prospective new employees; provide feedback to Operations Manager and Talent Acquisition, and Human Resources • Work with Senior Operations Manager on monthly business reports and process improvement initiatives as needed • Evaluate and coach back customer service skills in quality assurance process o Ensure employees have the necessary training and job aids to perform their job responsibilities.
Strive to continuously improve Touchpoint and Pulse Survey results and employee satisfaction o Be visible and available on the floor.
Interact with the team as much as possible through team meetings, walking the floor, one-on-one meetings, etc o Adhere to and support all Percepta and Business Partner quality initiatives, systems and policies.
Support all Percepta Call-Center policies and procedures • Attend and participate in team meetings and leadership meetings o Communicate and generate enthusiasm and commitment for a positive work environment that fosters team performance o Complete training courses as directed by Operations and/or Learning & Development o Maintain professional working relationships • Complete additional tasks / projects as needed • Collaborate with multiple IT teams in the development of new system enhancements • Perform user acceptance testing of system enhancements • Respond to inquiries regarding system errors, functionality, and enhancements • Propose new enhancements based on observations, and experience with the applicable processes • Review agent disputes within Empower.
Determine accuracy of source data and make recommendations for correction of inaccurate values • Research, document and provide examples of Empower system defects.
Submit problem tickets to the applicable team for resolution • Coordinate with program management to ensure compliance with critical Empower metrics.
Provide detailed reporting of agent compliance when required metrics are not being met • Monitor approval deadlines and program status.
Communicate upcoming deadlines to program management to ensure critical deadlines are met What You Bring to the Role Education • High School Diploma or equivalent • Secondary education or equivalent experience
- preferred Experience • 3 – 5 years of Customer Call Center experience with 1 year of luxury hospitality, automotive, etc experience required • Experience in managing and coaching others and improving performance • Through understanding of contact center technologies, customer tracking systems, and their respective reporting systems
- preferred Skills • Detail-oriented with strong organizational skills, time management and planning – required • Strong working knowledge of the Internet, computers and software (i.e.
MS Office products, Internet Explorer) – required • Strong time management, organization and planning skills.
Able to prioritize, multitask, adapt and thrive in a fast paced, results-driven environment – required • Analytical and problem-solving skills – required • Excellent inter-personal skills.
Able to interact with all internal departments and levels of management • Self-starter who demonstrates a high level of initiative, resourcefulness and ability to work independently and interdependently among a team • Excellent verbal and written communication skills • Proficient Microsoft Office (Word, PowerPoint and Outlook) • Leadership Skills: o Team & consensus building o Good judgment in conflict resolution • Ability to create a supportive and conducive adult learning environment • Ability to drive employee satisfaction • Must represent Percepta professionally with all clients and external organization and contacts • Knowledge of Percepta Human Resources Policies and Procedures: Employee Relations/Corrective Action; Coaching and Feedback, Behavior Based Interviewing; Harassment/Professionalism in the Workplace • Strong customer service, interpersonal and relationship-building skills • Communicate and articulate in a professional and effective manner both orally and written.
Ability to exercise independent judgment and decision making What You Can Expect • Health/Dental/Vision/Life Insurance • Flexible Spending Account (FSA) and Health Savings Account (HSA) • 401(k) with company match • Vacation/Sick Time and Paid Holidays • Tuition Reimbursement • Employee Assistance Program • Employee Discount Program • Training and Development Programs (Percepta College) • Employee Rewards Program (Perci Perks) About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe.
Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.
Our values are the heartbeat of our organization, and we live, breathe, and play by them daily.
At Percepta, we: Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow.
Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction.
Leave it better – We take ownership and leave every process, person, and place better than we found it.
Win together – We succeed as one—celebrating, supporting, and showing up for each other.
Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out.
Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams.
We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength.
It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.
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temporary
O
CDL-A Truck Driver - Home Time Options - Start at 59-63 CPM + No-Touch
✦ New
Salary not disclosed
Job Description
Ozark Motor Lines is Now Hiring CDL-A OTR Company DriversMultiple OTR Home Time Options Available$0.59 - $0.63 Starting Pay per Mile* - No-Touch Freight
Pay & Details:
- $0.59 - $0.63 Starting pay per mile - Based on experience*
- Multiple OTR home time options available
- 10 Days Out, 2 Days Home
- 14 Days Out, 3 Days Home
- 21 Days Out, 5 Days Home
- 28 Days Out, 7 Days Home
- No cost per diem program
Benefits & Advantages:
- Medical, dental, and vision benefits begin on day one
- 401(k)
- $2,000 experienced driver referral bonus
- PrePass & EZ Pass
- Rider & pet programs
- No-touch freight
- No HAZMAT required
- No NYC or Canada routes
- A driver-friendly atmosphere that provides unmatched support
About Ozark Motor Lines:
Ozark Motor Lines, Inc. partners with drivers across the Mid-South to keep vital supply chains moving. We offer truckload, dedicated, and intermodal services throughout the eastern United States, with terminals located in Tennessee, Missouri, North Carolina, and Kentucky. We're currently hiring experienced company drivers and contracting with owner-operators for both regional and OTR routes. New to the industry? Explore our paid training programs to get started on the road.
Minimum Requirements:
- Must be at least 21 years old
- Must have a valid Class A CDL
- Must have 6 months of recent verifiable tractor-trailer experience
- No more than 2 moving violations in the last 2 years
- Not a second chance company (No SAP)
When It Comes to Driving Success, Always Bet on Red - Apply Now!
Ozark Motor Lines is Now Hiring CDL-A OTR Company DriversMultiple OTR Home Time Options Available$0.59 - $0.63 Starting Pay per Mile* - No-Touch Freight
Pay & Details:
- $0.59 - $0.63 Starting pay per mile - Based on experience*
- Multiple OTR home time options available
- 10 Days Out, 2 Days Home
- 14 Days Out, 3 Days Home
- 21 Days Out, 5 Days Home
- 28 Days Out, 7 Days Home
- No cost per diem program
Benefits & Advantages:
- Medical, dental, and vision benefits begin on day one
- 401(k)
- $2,000 experienced driver referral bonus
- PrePass & EZ Pass
- Rider & pet programs
- No-touch freight
- No HAZMAT required
- No NYC or Canada routes
- A driver-friendly atmosphere that provides unmatched support
About Ozark Motor Lines:
Ozark Motor Lines, Inc. partners with drivers across the Mid-South to keep vital supply chains moving. We offer truckload, dedicated, and intermodal services throughout the eastern United States, with terminals located in Tennessee, Missouri, North Carolina, and Kentucky. We're currently hiring experienced company drivers and contracting with owner-operators for both regional and OTR routes. New to the industry? Explore our paid training programs to get started on the road.
Minimum Requirements:
- Must be at least 21 years old
- Must have a valid Class A CDL
- Must have 6 months of recent verifiable tractor-trailer experience
- No more than 2 moving violations in the last 2 years
- Not a second chance company (No SAP)
When It Comes to Driving Success, Always Bet on Red - Apply Now!
Not Specified
Patient Care partner - WKND - Float Pool - Full Time
🏢 Guthrie
Salary not disclosed
UP to a $5,000.00 Sign-On Bonus
Position Summary:
Caregiver works with other members of the patient care team to deliver care to specific patient populations. The employee will maintain competency for population specific groups with consideration of physical, communication, safety, nutrition, and psychosocial needs.
Education, License, & Cert:
High School Grad or Equivalent
Experience:
No experience required
Essential Functions:
Participates in the delivery of patient care for population groups under the direction of an RN/LPN including but not limited to the following:
- Lifting, turning, and positioning patients utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate.
- Observing confused and difficult patients
- AM/PM Hygiene care
- Toileting, shaving, washing, brushing hair, dental and mouth care
- Feeding
- Assisting with range of motion exercises
- Mobilizing patients - transfers and ambulation, utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate and following the Mobility protocol
- Exercise protocols
- Discontinuing foley catheter
- Simple dressing changes
- Incentive spirometry supervision
- Surgical preps
- Postmortem care
- Administers cleansing enemas
- Removal of peripheral IV catheters
- Apply external catheter or incontinence device
- Sits with confused/disoriented patients or those requiring 1:1 observation for safety/suicide purposes, as assigned
- Performs and records accurately:
- Temperature, pulse, respirations, blood pressure, heights and weights
- I & O
- Records bowel movements
- ADLs and activities
- Performs and records the following specimen collection:
- Obtains urine, stool, and sputum specimens for patients; instructs patients in proper specimen collection technique.
- Completes EKGs.
- Glucose monitoring in Non-Critical Care Areas
- Conducts bladder scanning
- Basic ostomy care
- Transports patients as needed
- Serves, sets up and retrieves trays
- Distributes water pitchers as appropriate
- Orders and distributes nourishment.
- Transports equipment
- Transports blood products to and from the patient care area.
- Participates in patient safety/patient satisfaction.
- Answers call bells
- Participates in patient rounding
- Reports any signs of abuse to the nursing staff
- Recognizes, troubleshoots and initiates corrective action needed on equipment.
- Maintains neat and tidy environment (empties laundry, delivers equipment, keeps patient rooms clean and safe).
- Inventories and assures disposition of patients' belongings when admitted, transferred, and/or discharged.
- Assures proper storage of equipment.
- Recognizes emergency situations and initiates plan of action
- Notifies RN/LPN of any changes seen in patient's condition
- Complies with policies and procedures of the hospital/nursing department.
- Supports the philosophy of the hospital and department of nursing.
- Maintains CPR certification and practice
- Demonstrates cost-effective patient care by demonstrating proper use and care of equipment, appropriate and prudent use of supplies, accurate charging of supplies, performing other division-specific tasks, and appropriate utilization of available resources.
- Participates in performance improvement activities to improve service and care. Demonstrates strong communication and organizational skills.
- Ability to communicate using telephones, computer systems.
- Answers telephone promptly and politely, identifying self, title, and department. Receives and sends messages in an accurate and timely fashion.
- Communicates with the patients, family, and members of the healthcare team in a concise, tactful and considerate manner. Must represent the hospital in a professional courteous manner, while being sensitive to how others perceive both verbal and non-verbal communications.
Other Duties:
- Assists in the orientation of new personnel and serves as a role model to other employees.
- Demonstrates willingness to accept non-routine work assignments as appropriate.
- Encouraged to participate in community activities
- Attends and participates in unit council (70% attendance).
Position Summary:
Caregiver works with other members of the patient care team to deliver care to specific patient populations. The employee will maintain competency for population specific groups with consideration of physical, communication, safety, nutrition, and psychosocial needs.
Education, License, & Cert:
High School Grad or Equivalent
Experience:
No experience required
Essential Functions:
Participates in the delivery of patient care for population groups under the direction of an RN/LPN including but not limited to the following:
- Lifting, turning, and positioning patients utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate.
- Observing confused and difficult patients
- AM/PM Hygiene care
- Toileting, shaving, washing, brushing hair, dental and mouth care
- Feeding
- Assisting with range of motion exercises
- Mobilizing patients - transfers and ambulation, utilizing Safe Patient Handling equipment (> 35 pounds), as appropriate and following the Mobility protocol
- Exercise protocols
- Discontinuing foley catheter
- Simple dressing changes
- Incentive spirometry supervision
- Surgical preps
- Postmortem care
- Administers cleansing enemas
- Removal of peripheral IV catheters
- Apply external catheter or incontinence device
- Sits with confused/disoriented patients or those requiring 1:1 observation for safety/suicide purposes, as assigned
- Performs and records accurately:
- Temperature, pulse, respirations, blood pressure, heights and weights
- I & O
- Records bowel movements
- ADLs and activities
- Performs and records the following specimen collection:
- Obtains urine, stool, and sputum specimens for patients; instructs patients in proper specimen collection technique.
- Completes EKGs.
- Glucose monitoring in Non-Critical Care Areas
- Conducts bladder scanning
- Basic ostomy care
- Transports patients as needed
- Serves, sets up and retrieves trays
- Distributes water pitchers as appropriate
- Orders and distributes nourishment.
- Transports equipment
- Transports blood products to and from the patient care area.
- Participates in patient safety/patient satisfaction.
- Answers call bells
- Participates in patient rounding
- Reports any signs of abuse to the nursing staff
- Recognizes, troubleshoots and initiates corrective action needed on equipment.
- Maintains neat and tidy environment (empties laundry, delivers equipment, keeps patient rooms clean and safe).
- Inventories and assures disposition of patients' belongings when admitted, transferred, and/or discharged.
- Assures proper storage of equipment.
- Recognizes emergency situations and initiates plan of action
- Notifies RN/LPN of any changes seen in patient's condition
- Complies with policies and procedures of the hospital/nursing department.
- Supports the philosophy of the hospital and department of nursing.
- Maintains CPR certification and practice
- Demonstrates cost-effective patient care by demonstrating proper use and care of equipment, appropriate and prudent use of supplies, accurate charging of supplies, performing other division-specific tasks, and appropriate utilization of available resources.
- Participates in performance improvement activities to improve service and care. Demonstrates strong communication and organizational skills.
- Ability to communicate using telephones, computer systems.
- Answers telephone promptly and politely, identifying self, title, and department. Receives and sends messages in an accurate and timely fashion.
- Communicates with the patients, family, and members of the healthcare team in a concise, tactful and considerate manner. Must represent the hospital in a professional courteous manner, while being sensitive to how others perceive both verbal and non-verbal communications.
Other Duties:
- Assists in the orientation of new personnel and serves as a role model to other employees.
- Demonstrates willingness to accept non-routine work assignments as appropriate.
- Encouraged to participate in community activities
- Attends and participates in unit council (70% attendance).
permanent
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