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As the largest and most vibrant city in the state, Minneapolis depends on purposeful, dedicated and innovative employees. Minneapolis has a large variety of careers for people of all experiences and backgrounds who come together for a singular purpose-serving the residents, businesses and visitors of Minneapolis.

The Minneapolis Police Department is looking for Police Lieutenant candidates who will command and supervise work units in the Police Department ensuring compliance with departmental policies, procedures and goals.

The police profession is a challenging and rewarding one. Police professionalism is based on community service, dedication to fair and impartial policing and honest enforcement of the laws. This specialized work, with and for the people of Minneapolis, comprises an extraordinary range of opportunities and responsibilities.

Work Location - This position currently works on-site only.

Reading materials will be sent at the conclusion of the work day to candidates following their application. Other means of accessing the materials online will be made available in the future and applicants will receive instruction on how to do so.

The City of Minneapolis is using NEOGOV as our online application system.

• Create a new account or use an existing account with NEOGOV ( ) to apply for a position at the City of Minneapolis.
• To create an account with NEOGOV, a valid email address is required. If you already have an account you can login by using your username and password.
• An updated resume is useful when creating an initial account. Uploading a resume will pre-populate corresponding fields within the online application, reducing the amount of data entry needed.
• A resume is not a substitute for completing the online application. If the online application does not include complete information (such as work history, address, phone number, etc.) it will not be considered further.
• After an application is submitted in NEOGOV, that application information will be available to use and update on future exam applications.
• Review your application thoroughly prior to submitting.
• You can use the save button if you would like to save and go back to the application.
• You are encouraged to apply as early as possible.
• NEOGOV will no longer allow access to the City's applicant tracking system using Internet Explorer browsers that are older than version 11.

• Supervise, assign and schedule the work of subordinates in the enforcement of laws and ordinances for the Minneapolis Police Department.
• Interpret laws, ordinances and court decisions relating to enforcement activities.
• Interpret policies and procedures for application.
• Research and recommend policy and/or procedures governing department operations.
• Coordinate investigative activities at crime scenes and in other situations
• Perform public relations and community services work, i.e., attend block club meetings; respond to inquiries on safety and crime prevention, etc.
• Respond to requests for service as a watch commander.
• Effectively utilize available resources and monitor work to ensure proper performance of police functions.
• Ensure a harassment and discrimination free work environment.
• Develop and direct training programs.
• Assist with the preparation and monitoring of budget.
• Write clear, complete and concise reports and handle other related paperwork.
• Assume command of precinct or division in the absence of the commanding officer.

MINIMUM QUALIFICATIONS:
Permanent employees currently holding the rank of Police Sergeant.

MINIMUM EXPERIENCE:
Five years of experience as a Police Sergeant OR 2 years as a Police Sergeant in a supervisory capacity

LICENSES/CERTIFICATIONS:
P.O.S.T. Certification
Valid Drivers License

• License must not have restrictions that would prevent the employee from driving city vehicles

• The Written Exam is tentatively scheduled for May7, 2026, at the Minneapolis Police Academy located at 4119 Dupont Ave N, Minneapolis, MN. Time is forthcoming. Candidates are expected to be seated and ready to begin the examination on the scheduled time. Candidates who are late will not be permitted to take the written examination.

• The Written Exam is currently in development, and as a result, the passing score has not yet been determined. The passing score will be determined by the test developer (I/O Solutions). Applicants will be notified of the passing score after the administration of the Written Examination.

• The Assessment Center is tentatively scheduled for June 15- June 19th at the the Minneapolis Convention Center located at 1301 2nd Avenue South, Minneapolis, MN 55403. Times are forthcoming.
• Only applicants who receive a passing score on the Written Exam will be invited to continue with the Assessment Center process.
• The Assessment Center will have a passing score as well based on the rating scale employed at the time of the administration. This passing score will be provided to candidates after the administration of the Assessment Center. You will be notified of the passing point and your status within the Assessment Center. No scores will be provided until all components are completed.

• The IPIA will be administered at the same time as the Assessment Center.
• The IPIA is administered via technology and your responses will be video recorded to allow for ratings at a later date.
• As such, the IPIA will not be evaluated at the time of the Assessment Center administration, nor will the IPIA be evaluated by external law enforcement assessors. The IPIA videos will be reviewed by Human Resources as only those passing the Assessment Center at the designated cut-score will be evaluated.
• Candidates achieving a passing score on the Assessment Center will have their IPIA videos evaluated by a panel of internal assessors within the MPD.

• Bachelor's Degree. (2 points)
• Master's Degree or higher. (2 points)

• Bachelor's Degree in Law Enforcement or a related field highly desirable.
• Thorough knowledge of the principles, practices, laws, ordinances and regulations applicable to police work.
• Considerable knowledge of the principles and techniques of criminal investigation work, gathering evidence, interrogation, and criminology.
• Working knowledge of computer operations and software used in the assigned area.
• Good oral and written communication skills.
• Ability to relate to and work effectively with people of diverse cultural, economic, and ethnic backgrounds.
• Ability to supervise and instruct subordinates.
• Ability to write clear, concise and accurate reports.
• Mental and Physical ability to perform all essential functions of the position, which may including passing physical and psychological examinations.

As the largest and most vibrant city in the state, Minneapolis depends on purposeful, dedicated and innovative employees. Minneapolis has a large variety of careers for people of all experiences and backgrounds who come together for a singular purpose-serving the residents, businesses and visitors of Minneapolis.

The City of Minneapolis is proud to be an Equal Employment Opportunity employer.

• 
  
• Collaborates with management and the broad Environmental, Health and Safety staff to carry out mutual division and corporate objectives.
  
• Acts as a professional health resource for the organization's management in planning and maintaining initiatives and programs that meet defined goals and objectives.
  
• Provides initial assessment of occupational injuries, illnesses and exposures and may treat or refer for further evaluation as necessary in accordance with clinical guidelines and protocols.
  
• Assesses the broad spectrum of client needs, including physical and psychosocial factors, using data from various sources including, but not limited to aggregate case/claims experience, employer representatives, other health care providers, health records, and third-party representatives.
  
• Assesses non-occupational sudden illnesses occurring at work, determines the immediacy of treatment, and gives guidance to seek care from emergency/personal health care providers.
  
• Develops a plan of nursing care based on identified needs and problems and assists with the development of primary, secondary and tertiary prevention, and health promotion strategies to optimize health and prevent injuries and illnesses.
  
• Develops processes for identifying situations that require early intervention to maximize desired outcomes.
  
• Coordinates nursing process to generate consistent documentation of treatment, interactive process and administrative aspects.
  
• Establishes generic and specific communication plans involving internal and external parties, as appropriate.
  
• Identifies qualifications and expectations for and monitors and evaluates outcomes and quality of services delivered by health care providers and vendors in the treatment and rehabilitation network.
  
• Collaborates with treatment, rehabilitation providers, third party representatives to coordinate/provide for the appropriate care, treatment and follow-up of work related health events based on knowledge of the specific work environment for optimal outcomes.
  
• Assists supervisors and employees with return to work issues including work restrictions, modified scheduling and job accommodations.
  
• Provides health-related counseling for supervisors and employees within the scope of nursing knowledge and practice.
  
• Supports site and division emergency coordinator program, training, and overall coordination.
  
• Conducts workplace walkthroughs/assessments and exposure follow-up.
  
• Maintains and safeguards privacy and confidentiality of business and protected health information.
  
• Participates in the development of related policies, procedures, and work instructions.
  

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• Registered Professional Nurse with current State license to practice.
  
• Degree in Nursing; plus, minimum 8 years' experience in Occupational Health or Community Health (Hospital, Emergency Room, etc.)
  
• 4 yr. Degree Preferred
  
• Excellent verbal and written communication skills, solid knowledge of Occupational Health, and excellent computer skills required.
  
• The ability to perform independently, interact well with all levels of employees and make well-informed decisions is required.
  
• Detailed knowledge of OSHA and other federal regulations that govern the workplace.
  
• Detailed knowledge of Worker's Compensation regulations.
  
• Working knowledge and application of business concepts, procedures, and practices.
  
• Will perform this job in a quality system environment.
  

Description

Ready for more than just a job? Build a career with purpose.

At Lactalis in the USA, we're committed to providing meaningful opportunities for our people to learn, grow, and thrive-whether you're just starting your journey with us or looking to take the next step in your career. From day one, we offer the tools and support to help you succeed.

As the world leader in dairy, Lactalis is a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we're proud to produce award-winning dairy products that bring people together.

In the US, we proudly offer an unrivaled house of beloved brands, including Galbani Italian cheeses and ricotta, President specialty cheeses and butters, Kraft natural and grated cheeses, Breakstone's cottage cheese, Cracker Barrel, Black Diamond cheddar, and Parmalat milk. Our yogurt portfolio includes siggi's, Stonyfield Organic, Brown Cow, Oui, Yoplait, Go-Gurt, :ratio, Green Mountain Creamery, and Mountain High, along with a growing family of ethnic favorites like Karoun, Gopi, and Arz.

At Lactalis, we live by our core values-Ambition, Engagement, and Simplicity. We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone's unique background and ideas are valued.

Even if you don't meet every qualification, we encourage you to apply. We want to hear about your PASSION, your STORY, and how your EXPERTISE can help us shape the future of dairy.

From your PASSION to ours

Lactalis Heritage Dairy, part of the Lactalis family of companies, is currently hiring a Quality Supervisor based in Tulare, CA.

The Quality Supervisor is responsible for the overall food safety and quality systems, and regulatory compliance programs at the Lactalis Heritage Dairy (LHD) plant located in Tulare, CA.

This position oversees the plant's quality programs: FSSC22000, HACCP and pre-requisites programs, Good Manufacturing Practices (GMPs), Good Sanitation Practices (GSPs), and inspects and audits the program in operation. This position represents the plant during inspections and audits with customers, second and third parties, and regulatory agencies.

From your EXPERTISE to our

Key responsibilities for this position include:

• Responsible for the plant's GFSI programs. Builds, maintains, and improves the quality management systems (HACCP, FSSC22000).
• Assesses the existing department programs, policies, and practices. Makes recommendations for improvements, aligns programs to the required standards.
• Assists plant management in developing and implementing plant quality programs and processes.
• Ensures the plant is always audit ready. Acts as the lead during audits.
• Conducts Annual Reassessment of the Plant Food Safety Systems to ensure all FSSC related SOPs, procedures, policies are appropriate and coordinates with all other departments to ensure programs are up to date.
• Performs daily monitoring activities of FSSC22000 programs including Verification, Validation, Audit, and Recordkeeping to ensure facility's continuous compliance with FSSC22000 requirements, performs monthly inspections and internal audits.
• Maintains Log /Action Plans of required corrective actions for non-conformances and ensures closure of these issues. Reports on Major Non-Conformances. Inform management of all significant non-conformities and take action to maintain the integrity of the FSSC22000.
• Schedule and conduct Food Safety and HACCP meetings and conferences with representatives of other departments and divisions to explain the FSSC management system and to obtain compliance with the procedures and controls.
• Formulate and prepare appropriate reports, charts and graphs indicating the status of the FSSC management system and any projects associated with it.
• Develop instructional training to clarify FSSC procedures, policies and requirements.
• Acts as System Admin for plant's quality software/SharePoint.
• Ensures records are maintained and easy to access.
• Ensures plant's programs are updated with new/emerging changes in GFSI standards.
• Partners with production to ensure root-causes of issues are investigated, and preventative actions are implemented.
• Conducts effective root cause analysis on food safety and quality issues, implements corrective and preventative actions.
• Maintains the records and contracts of indirect service providers such as pest control, calibration, uniforms, laundry, etc.
• Ensure all indirect third-party services are performed at their appropriate frequency.

Regulatory:

• Primary interface with routine & non-routine regulatory agency representatives at the facility.
• Communicates with all necessary parties (employees, plant management, etc.) on regulation changes related to Quality and Food Safety.
• Maintains awareness of regulatory changes and advances in the state.
• Timely and effective regulatory response.
• Appropriate documentation and development of local policies to support compliance to policies and procedures

Internal & External Audits:

• Ensures the facility is always audit ready.
• Completes necessary CAPAs and reports post audit.
• Develops and trains a team of internal auditors.

Organizational & Cross-Functional Support:

• Maintains a close partnership with the cross-function teams at the plant: Purchasing, R/D, Operation, HR, Maintenance, Supply, and plant Controller
• Facilitates exchange of data between departments and quality employees to ensure quality compliance is met
• Team Management
• Motivates and inspires the team
• Develops the team's skills and expertise
• Sets realistic goals, provides regular feedback, and completes mid-year and year-end appraisals
• Prepares and distribute Food Safety objectives
• Delegates, communicates, transfers a culture of adaptability & accountability

Other:

• Shares and promotes best practices throughout the organization.
• Travel and/or extended/off-work hours.
• This description reflects management's assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned.
• Behaves in a professional manner that always represents the Company in the highest ethical standards

Requirements

From your STORY to ours

Qualified applicants will contribute the following:

• Bachelor's degree or equivalent of work experience.
• Solid knowledge of GFSI, HACCP, US food regulations.
• Solid knowledge of hazards associated with food.
• 5+ years related experience. Experience in manufacturing is required.
• Proficiency with Microsoft Office applications, specifically Excel.
• Strong communication skills
• Demonstrated analytic, problem solving and decision-making skills
• Collaborative & pragmatic mindset.

At Lactalis, we offer a comprehensive Total Rewards Program with a variety of affordable benefits and coverage options. We support insurance costs significantly, contribute generously to retirement plans, and offer Paid Time Off from day one. We are committed to your professional growth, providing training and development opportunities, including Education Reimbursement. Join us and grow your career.

Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities. Further, any division of the Company that is an Affirmative Action Employer will comply with all related legal obligations.

At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.

Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day.

To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.

The major responsibility for an Insurance Claims Representative is assisting the department with manners regarding the company's credit insurance programs and claims.

Essential Responsibilities

• Process Life and Disability Insurance claims
• Process Life and Disability Insurance proceeds received from an internal or external insurance carrier
• Perform next day verification of Life and Disability payments to ensure they were keyed to the customer's account correctly
• Process Total Loss claims
• Verify GAP coverage after a Total Loss and file the GAP claim. Process GAP refunds/issue checks
• Process Total Loss proceeds issued by auto insurance companies Process collision/repair checks issued by auto insurance companies
• Perform next day verification of Total Loss and/or collision repair payments to ensure they were keyed to the customer's account correctly
• Process cancellations on Total Losses for back-end products (i.e. Dealer Warranties)
• Prepare and send Customer Balance Letters
• Coordinate and process loan payoff requests
• Process the necessary lien and/or title releases
• Handle account researches, credit disputes, and/or assist with customer complaints. Cut and issue checks to applicable parties
• Correspond to and provide necessary documentation to third party companies including customers, physician offices, auto insurance companies, GAP insurance carriers, and dealership representatives to ensure all available monies or refunds are requested and paid in a timely manner
• Add and remove insurance codes on accounts accordingly to reflect the current account/claim status
• Perform next day verification of the addition or removal of insurance codes
• Assist with collection efforts on delinquent accounts with pending/active insurance claims Effectively communicate and cooperate with other Bank departments and personnel regarding accounts with insurance claims
• Thoroughly document accounts detailing the action taken, information needed, and/or next steps Perform daily and monthly balancing and reconciliation of general ledger accounts
• Continuously cross train on other functions as needed or requested Assist the Direct Lending Manager with tasks, reports, or projects Assist the Direct Operations Supervisor with tasks, reports, or project.
• Perform multiple queue verifications within the Consumer Loan platform to ensure all loans with open/active insurance claims are worked in a timely and regulatory manner
• Assist with updating procedures as needed
• Assist with and absorb additional insurance claim related functions resulting from a merger/acquisition
• Provide quality service to coworkers, customers, third party vendors, insurance companies, etc.
• Other duties as assigned or directed

• Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to policies, procedures, and internal controls, and meet all training requirements in a timely manner

Ancillary Duties:

As an integral member of the Indirect/Direct Consumer Loan Departments, this position I s also responsible to provide assistance wherever necessary to help the Department and the Bank in achieving their annual goals.

Education, Training and Requirements:

• High School Diploma or GED required
• Associates Degree in related field of study or two (2) years' experience in a related field preferred
• Valid driver's license
• All applicants must be 18 years of age or older

Skills:

• Keen attention to detail
• Proficient reading, writing, grammar and mathematics skills
• Proficient and professional interpersonal relations and communicative skills
• Adaptable
• Flexible and understanding of change
• Positive attitude with a level-headed approach
• Creative thinker
• Collaborative team player
• Dedicated work ethic and ability to manage responsibilities well
• Ability to work with high volumes at a fast pace while maintaining quality
• Able to maintain focus within an open floor plan office setting consisting of simultaneous professional conversations

Experience:

• Minimum of two (2) years of experience in related field strongly preferred

Hours: 40hours/week

Compensation: Commensurate with experience plus potential for annual merit increase. In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on!

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus.

The Company is an Affirmative Action, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law.

The Company will make reasonable accommodations for qualified individuals with a disability. If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department.

Overview

Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.

About Georgia Tech

Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.

Georgia Tech's Mission and Values

Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:

1. Students are our top priority.
2. We strive for excellence.
3. We thrive on diversity.
4. We celebrate collaboration.
5. We champion innovation.
6. We safeguard freedom of inquiry and expression.
7. We nurture the wellbeing of our community.
8. We act ethically.
9. We are responsible stewards.

Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.

About the School of Interactive Computing at Georgia Institute of Technology

The School of Interactive Computing () at the Georgia Institute of Technology invites applications for a tenure-track faculty position. Applicants will be considered at all ranks. We seek applications in the following, broader areas:

• Artificial Intelligence / Machine Learning (AI/ML)

o Computer Vision

o Human-centered AI

o Machine Learning

o Natural Language Processing

• Computer Graphics
• Robotics

o Human-Robot Interaction

o Mobile Manipulation

o Multi-/Human-Robot Teams

o Robot Learning

While these areas are of strategic importance to the School and the Institute, we will consider truly outstanding candidates in all areas that support the school's interdisciplinary mission and expand it in strategic directions.

Atlanta, GA

Tenure-track professors are expected to teach one course per semester, provide service to the School and the Institute, and engage in substantive research with collaborators in other disciplines.

Applicants must have a Ph.D. in Computer Science, or related field, prior to the start (hire) date.

Suitable candidates must have an established international reputation and have demonstrated exceptional impact, productivity, and leadership.

Candidates are also expected to demonstrate an exceptional commitment to the teaching and mentoring of undergraduate and graduate students through their research, teaching, or service activities.

Applicants should submit a letter of application, curriculum vitae, a statement of research interests, a description of teaching interests as well as their advising/mentoring philosophy, the names and contact information for at least three references, and three representative publications. We ask that applicants:

• Clearly indicate their research area(s) and focus in their cover letters.
• Have three reference letters sent to Academic Jobs Online (ajo/login/ja)

Note: Academic Jobs Online (AJO) - AJO is used only for reference letters all other application materials must be submitted through Careers

Applications will be considered beginning November 15, 2024, but the search will continue until the positions are filled.

Requests for information may be directed to .

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at policymanual/section6/C2653.

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. This prohibition applies to faculty, staff, students, and all other members of the Georgia Tech community, including affiliates, invitees, and guests. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.

More information on these policies can be found here: policymanual/section6/c2714 Board of Regents Policy Manual | University System of Georgia ( ).

The candidate of choice will be required to pass a pre-employment background screening. employment/pre-employment-screening

Chicago, IL (Hybrid)

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation
starts with our people. We foster an inclusive, people-first culture where
every employee is empowered to perform at their best. Together, we advance
meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Sr. Manager Customer Success on our Marketing and Membership Experience team. This is a hybrid position reporting into our Chicago, IL office, requiring 2 days a week in the office.

This role manages the post-sale customer experience for group
membership institutions using MMX educational product. Responsible for
maximizing enablement, retention and ROI, while positioning Customer Success as
a differentiating attribute of AMA's educational products and brand. This role
oversees a team of Customer Success Managers, builds scalable systems to drive
engagement and institutional growth, and partners across internal teams to
deliver best-in-class customer experiences.

RESPONSIBILITIES:

Customer Success Framework and Operations

• Develop and continuously refine the Customer Success Playbook, including onboarding arc, product user training materials, communication templates, and outcome-aligned product guidance.
• Align service models to account segments and growth opportunities to optimize customer engagement.
• Assign accounts to Customer Success Managers based on account segment, product scope, and resource capacity.
• Identify and implement opportunities to streamline, digitize, and automate customer engagement with MMX education products to create efficiencies and evolve customer interactions within the learning environment.
• Develop business cases to integrate or invest in technologies that support customer scale.
• Coordinate cross-functional collaboration to enhance the post-sale customer journey.
• Identify and monitor key ROI metrics internally and on behalf of subscribers.

Customer Engagement Oversight

• Establish and operationalize a system for gathering and applying customer feedback across the engagement lifecycle.
• Determine frequency, audience, distribution channel and approach for applying results and sharing findings with relevant stakeholders.
• Partner with the Content and Communication team to cultivate customer advocates and produce targeted engagement materials.
• Collaborate with Product Ops team to address usability issues, including login friction and system administration challenges.
• Facilitate advisory groups with key customers and stakeholders to inform product evolution and deepen engagement.
• Coach Customer Success Managers to proactively manage retention, analyze account risk, and execute data-driven retention plans.

Staff Development & Management

• Provide ongoing leadership, training and development, ongoing feedback, support and counsel. Develop individual performance goals and accountabilities.
• Analyze capacity and align resources to support team and individual goals.
• Recruit and train staff, developing strong expertise in product attributes, customer insights, and communication. Ensure team mastery of all core MMX education products.

May include other responsibilities as assigned

REQUIREMENTS:

1. Analytical, goal-oriented, and creative with excellent communication skills (written and verbal) and ability to excel in a matrixed environment.
2. Bachelor's degree in business, communications, healthcare administration or related field required, Master's degree preferred.
3. 7+ years of account management and customer relationship experience with segmented customers across multiple products required.
4. 3+ years of people management experience required.
5. Previous experience managing customers in a healthcare-related context preferred.
6. Proven critical thinking skills with ability to identify and address root causes of recurring issues. Success in facilitating strong customer relationships and resolving issues to retain customers and increase loyalty.
7. Proven ability to organize and prioritize while managing multiple projects/programs simultaneously in fast paced environment.
8. Strong external presence to communicate with customers and stakeholders.
9. Familiarity with learning management systems, online education programs, and accreditation standards strongly preferred, particularly in a medical setting.
10. Some travel is required.

This role is an exempt position, and the salary range for this position is $102,816- $136,017. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION

Securian's Asset Management team is dedicated to enhancing our investment portfolios while effectively managing risks. We are a part of Securian Financial Group, a company committed to helping customers build secure tomorrows through insurance, investments and retirement solutions.

We are seeking a highly skilled and motivated Investment Risk Manager to join our dynamic team. In this role, you will be responsible for building an investment risk framework that allows us to identify, assess, and mitigate risks associated with our investment portfolios. You also will oversee the risk in portfolios related to our reinsurance trusts and other third-party managers.

As the Investment Risk Manager, you'll be required to have a deep understanding of investment risk principles and investment strategies, strong analytical skills, and the ability to communicate effectively and work collaboratively with various departments across Securian Asset Management and its parent company, Securian Financial Group.

• Collaborate with the investment, data, technology, and leadership teams to build an investment risk monitoring framework that will enable efficient monitoring of identified attributes at defined intervals.

• Utilize the investment risk monitoring framework to monitor risks within specific asset classes and across the entire client portfolio.

• Lead discussions among investment professionals and leadership on which risk attributes to monitor and appropriate guidelines for each attribute.

• Initiate notification processes when risk attributes fall outside of established guidelines.

• Conduct stress testing and scenario analysis to evaluate potential impacts on portfolios.

• Raise concerns with portfolio teams and leadership where investment risks fall outside of established guidelines or in anticipation of potential movement outside of guidelines.

• Partner with Securian's Enterprise Risk Management Team to incorporate investment risk controls into our broader enterprise risk management view.

• Maintain knowledge of industry best practices on investment risk oversight.

• Produce ad hoc reporting in support of the CIO, Securian AM leadership, and enterprise partners to provide transparency on investment risk attributes on an as-needed basis.

• Represent the investment risk function when appropriate at various forums (i.e., enterprise committees, fund boards, corporate committees, and corporate boards).

• Develop oversight framework tailored to individual 3rd party relationships, including specific investment guidelines.

• Monitor investment risk attributes of externally managed portfolios.

• Coordinate with enterprise partners on comprehensive 3rd party investment management oversight process.

• Consult with enterprise partners on investment risk considerations for potential new relationships.

Qualifications:

• Bachelor's degree in finance, economics, or a related field

• Minimum of 5 years of experience in risk management within the asset management or insurance industry, with a focus on credit risk

• Strong analytical and quantitative skills

• Demonstrated aptitude for leveraging data and systems to produce effective monitoring and reporting

• Understanding of asset risk theory, relevant analytical and numerical modeling techniques, and industry-standard risk metrics that quantify various dimensions of asset risk

• Excellent communication and presentation skills

• Ability to collaborate and gain buy-in across various teams within Securian AM and the Securian enterprise

• Ability to stand firm in risk management principles and make tough decisions

Preferred Qualifications:

• Advanced degree (e.g. MBA) or professional certification (e.g. CFA, FRM)

• Experience with Clearwater, Bloomberg, Factset, Snowflake, Tableau, Power BI

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes) you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules. #LI-Hybrid

*Internal Securian Financial job title for this position is Risk Management Sr. Consultant*

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

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