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Position Overview:
The Logistics Specialist plays a key role in supporting and optimizing end-to-end supply chain operations, including order processing, customer communication, inventory release, and coordination with transportation and third-party logistics providers. This position requires hands-on experience in logistics and operations, with a focus on using technology and process improvements to drive efficiency and accuracy. The role is critical in ensuring the timely and cost-effective movement of goods while maintaining strong relationships with internal teams and external partners. Success in this role requires strong communication skills, a solutions-focused mindset, and proficiency with ERP, MRP, and TMS platforms.
Principle Duties & Responsibilities:
- Order Management & Documentation: Accurately create and manage sales orders and release documents our ERP system (NetSuite), e.g., picking tickets, packing slips. Ensure shipment instructions are clearly communicated to 3PLs, warehouse staff, and carriers, adhering to both internal and customer-specific procedures
- Sales & Customer Support: Collaborate with sales reps, customers, and internal teams to provide timely updates on shipment status, pricing, and product availability. Respond to inquiries and resolve issues with a sense of urgency, empathy, and professionalism. Attend customer meetings as needed
- Logistics Coordination & 3PL Management: Coordinate inbound and outbound shipments of raw materials and finished goods, including refrigerated and dry products. Manage relationships with third-party warehouses and logistics providers to ensure proper handling, storage, and transportation of inventory
- Transportation & Carrier Management: Evaluate and select freight carriers based on cost, service quality, and reliability. Negotiate trucking contracts and spot rates when applicable. Utilize Transportation Management Systems (TMS) for order tracking, KPI monitoring, and operational reporting
- Inventory & Supply Chain Support: Collaborate cross-functionally to ensure timely movement of materials between production sites and warehouses. Monitor and report on shipment documentation, proactively follow up on discrepancies or delays, and work with accounting on freight invoice resolution
- Technology & Systems Usage: Effectively use ERP (NetSuite), MRP, and TMS software to manage logistics workflows. Participate in internal process systems to support continuous improvement and cross-team alignment
- Process Improvement & Optimization: Gain a deep understanding of order entry, customer support, and outbound logistics processes. Identify and implement process improvements through operational optimization, automation, and technology solutions, leveraging experience in logistics, brokerage, and manufacturing
- Other duties as assigned
Qualifications & Skills:
- Bachelor’s degree in Supply Chain, Business, Logistics, or a related field preferred (or equivalent work experience)
- 1–3 years of experience in logistics, supply chain, operations, or a related field, preferably in the food and beverage industry
- Proactive problem-solver with the ability to think critically and respond with urgency
- Familiarity with ERPs, Transportation Management Systems (TMS), and command of business technology (Microsoft Outlook, Excel, proficient in organizing files in OneDrive folders)
- Strong understanding of order fulfillment, inventory management, and transportation coordination
- Experience working with third-party logistics (3PL) providers or warehouse partners
- Excellent communication and customer service skills with the ability to manage internal and external relationships
- Strong organizational skills and attention to detail in a fast-paced environment
Himalaya Wellness USA LTD, a dietary supplement and personal care company, is seeking an experienced and highly driven Director of Supply Chain & Operations to oversee its supply chain for The Americas region (North & South America). This role will manage all aspects of the supply chain including planning, purchasing, distribution, and inventory management to ensure sales continuity in The Americas Region. Additionally, this role will oversee operations at Himalaya’s facility in Sugar Land and any outsourced partners. The Director of Supply Chain & Operations will report to the VP of Operations.
Duties and Responsibilities
- Lead and develop the overall supply chain and operations strategy.
- Develop and implement an effective strategic supply chain plan.
- De-risk potential supply shortages and identify and validate secondary source vendors.
- Manage demand planning to ensure healthy inventory levels across all geographies.
- Manage relationships with retail distribution centers globally to ensure accuracy and on-time delivery of all retail POs.
- Monitor Amazon and other e-commerce fulfillment performance to ensure all orders are shipped on time, in full, and within desired service levels.
- Provide input and intelligence on ingredient sourcing in collaboration with Manufacturing and Procurement.
- Support innovation by introducing new and innovative raw material opportunities.
- Analyze operational data and implement strategies to optimize the supply chain.
- Manage priorities across teams to ensure successful and timely execution.
- Ensure US market compliance with Federal and State laws including DSHEA and California Prop 65.
- Represent the organization during audits including FDA, Texas Department of Health, and other regulatory bodies.
- Implement vendor scorecarding and process improvements.
- Establish reporting systems with clear analysis, KPIs, and dashboards.
- Implement processes to mitigate and troubleshoot post-delivery issues with minimal cost impact.
- Develop policies and metrics for vendor selection, supplier scorecarding, and cost reduction initiatives.
- Lead continuous process improvement initiatives with annual goals.
- Establish and execute a domestic sourcing strategy.
- Identify and develop US-based vendors for supplements and personal care production.
- Negotiate with third-party suppliers and manufacturers to ensure cost competitiveness.
- Collaborate with Quality Assurance to ensure cGMP (21 CFR Part 111) compliance.
- Oversee third-party manufacturing operations and quality control.
- Manage Supply and Quality Agreements with third-party manufacturers.
- Directly or indirectly manage operations team members.
- Collaborate closely with internal warehouse teams and 3PL providers.
- Support Marketing and Sales initiatives with operational execution.
- Provide regular updates to offshore suppliers regarding forecasts and safety stock.
Competencies
- Deep knowledge of FDA DSHEA and cGMP (21 CFR Part 111).
- Knowledge of contract manufacturing models.
- Ability to identify material cost savings opportunities.
- Ability to work effectively with local and remote teams.
- Ability to navigate ambiguity and develop solutions where processes do not exist.
- Strong project management and timeline development skills.
- Excellent written and verbal communication skills.
- Customer-centric mindset with a bias for action.
Required Qualifications
- Bachelor’s degree in Supply Chain Management or Industrial Engineering; MBA preferred.
- 12–15+ years of experience in Consumer Goods Supply Chain, preferably in the Dietary Supplements Industry.
- Experience with SAP or similar ERP systems (SAP preferred).
- Advanced proficiency in MS Excel, MS PowerPoint, and MS Outlook.
- Detailed knowledge of planning, purchasing, and manufacturing processes.
- Experience managing teams across multiple time zones.
- Strong analytical skills and business acumen.
- Demonstrated success in complex and ambiguous business environments.
- Excellent organizational skills and attention to detail.
Compensation and Benefits
- Competitive base salary and bonus, commensurate with experience.
- Company benefits including medical, dental, vision, life, disability, and 401(k).
This position description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the role. Duties, responsibilities, and activities may change or be assigned at any time with or without notice.
What We Need
Our client is seeking a Warehouse Security Manager to lead and oversee all site security operations within a highly automated distribution facility. This role is responsible for developing and implementing comprehensive security strategies, managing third-party security partners, and ensuring the safety of employees, protection of assets, and continuity of operations. The Manager will serve as the primary site authority for security planning, incident response, compliance, and training, while building and executing end-to-end safety and security plans that support daily operations and long-term risk mitigation.
What Our Client Does
Our client provides outsourced, automated warehousing solutions, specializing in high-efficiency case and pallet movement across wholesale, retail, and general merchandise environments.
What You’ll Do
- Develop and implement site-wide security and safety strategies
- Create and execute comprehensive security and safety plans from start to finish
- Lead, mentor, and manage on-site security personnel
- Oversee third-party security vendors and guard operations
- Manage access control systems, investigations, audits, and incident response procedures
- Develop and deliver security and safety training programs for site personnel
- Monitor emergency preparedness, security KPIs, and risk assessments
- Partner with Operations, Safety, HR, and Legal to ensure compliance and operational alignment
- Continuously evaluate and improve site security protocols and risk mitigation strategies
What You’ll Need
- High school diploma required; bachelor’s degree preferred
- 7+ years of experience in industrial, logistics, or distribution security environments
- Prior experience in a security leadership or management role
- Experience managing security teams and third-party vendors
- Strong knowledge of access control, surveillance systems, and security investigations
- Understanding of OSHA and workplace safety regulations
- Proven ability to develop and implement site-wide security and safety programs
- Strong leadership, communication, and decision-making skills in fast-paced environments
Network Adjusters is seeking skilled insurance claims adjusters with experience in General Liability Bodily Injury claims. This role supports the investigation, evaluation, negotiation, and resolution of moderate to complex commercial bodily injury claims while delivering consistent, high-quality claims management in alignment with industry best practices.
This position offers the opportunity to work within a trusted organization committed to integrity, reliability, and professional development through ongoing training and growth opportunities.
About the Role
Bodily Injury and/or Property Claims Adjusters are responsible for managing commercial bodily injury and/or property damage claims from inception through closure. Claims may include commercial auto and general liability exposures of varying complexity and severity. In this role, you will investigate losses, analyze policy language, evaluate damages, negotiate settlements, and handle litigated matters while maintaining clear, professional communication with all involved parties.
Adjusters routinely take statements, review medical records and police reports, collaborate with legal counsel when necessary, and ensure all claim activity complies with state-specific regulations and Network Adjusters’ Best Claims Practices. This is a desk-based role.
Responsibilities
- Handle General Liability bodily injury claims of varying complexity and severity
- Investigate, evaluate, negotiate, and manage claims in compliance with state regulations and Network Adjusters’ Best Claims Practices
- Provide exceptional customer service to insureds, claimants, carrier clients, and internal stakeholders, using empathy and conflict-resolution skills
- Conduct interviews and gather evidence from claimants, witnesses, medical providers, and law enforcement agencies
- Analyze insurance contracts and policy language to determine coverage applicability
- Review medical records, police reports, and related documentation to evaluate injuries and liability
- Establish, monitor, and adjust reserves throughout the life of the claim
- Determine settlement values using independent judgment, applicable limits, and deductibles, collaborating with legal counsel when appropriate
- Handle litigated matters and negotiate settlements within assigned authority
- Maintain accurate claim files, diaries, and documentation
- Communicate claim decisions and key developments to policyholders, claimants, attorneys, and other involved parties
Qualifications
- Minimum 3 years of bodily injury claims (preferably commercial General Liability exposures)
- Strong verbal and written communication skills
- Proficiency in MS Word, Outlook, Excel, and standard business software
- Demonstrated customer service skills with empathy and professionalism
- Strong analytical, investigative, and decision-making skills
- Excellent negotiation and conflict-management abilities
- Strong organizational and time management skills, with the ability to multitask in a dynamic environment
- High attention to detail and commitment to accuracy
- Ability to maintain confidentiality
- College or technical degree, or equivalent business experience preferred
- Ability to obtain and maintain required adjuster licenses, including continuing education
- Bilingual proficiency preferred but not required
Compensation & Benefits
- Salary: Starting from $75,000+ annually (based on licensure, certifications, and experience)
- Training, development, and career growth opportunities
- 401(k) with company match and retirement planning
- Paid time off and company-paid holidays
- Comprehensive medical, dental, and vision insurance
- Flexible Spending Account (FSA)
- Company-paid life insurance and long-term disability
- Supplemental life insurance and optional short-term disability
- Strong work/family and employee assistance programs
- Employee referral program
Location
Denver, CO and Farmingdale, NY
Remote opportunities may be available for experienced candidates who meet all required criteria.
About Network Adjusters
Founded in 1958, Network Adjusters has built a reputation as a leading provider of insurance claims administration and independent adjusting services. Serving the insurance industry for nearly seven decades, Network Adjusters, Inc. brings together the best elements of third-party claims administration and independent adjusting services. From our primary offices in New York, Denver, and Kentucky to our national network of experts, our superior experience and ongoing training are the keys to successfully managing our clients claims and handling specialized insurance needs. All our Claim Directors have extensive backgrounds working with major insurance carriers, giving us a thorough understanding of factors critical claims handling. It all adds up to measurable results—the proof is in our extensive track record of settled claims and unmatched recovery abilities.
Join a winning team of innovative thinkers, seasoned mortgage professionals, and financial experts. Build your career at Planet—recognized as a Top Mortgage Employer by National Mortgage Professional.
Job Summary
The Closer Specialist prepares settlement statements and closing documents, understanding and complying with escrow instructions, conducting closings and handling funds placed through the Company’s escrow account.
Essential Duties and Responsibilities
- Manages the entire real estate transaction process according to sales contracts, lender instructions, company requirements, and other written instructions.
- Reviews title commitments, sales contracts and other documents relating to residential real estate transactions for compliance and accuracy.
- Prepares Closing Disclosures/HUD-1 Settlement Statements, conveyance and other settlement documents necessary to complete closing transactions.
- Examines and clears requirements on title commitments and lender closing instructions.
- Obtains and prepares information needed to close a transaction.
- Works closely and coordinates closing transactions with clients, lenders, realtors, staff, and any other relevant parties to ensure a proper timely closing transaction.
- Balances the closing disclosure or HUD-1 Settlement Statements, reviews funds received and coordinates proper disbursement of closing funds.
- Performs other duties as assigned.
Position Requirements
Education
- Associates degree or equivalent related work experience required.
- High school diploma or equivalent required.
Experience
- Minimum 2 years closing experience.
Functional/Technical Skills
- Customer service oriented, with the strong drive to meet goals.
- Excellent product knowledge, client relations, and presentation skills.
- Strong follow up skills.
- Attention to detail.
- Retail Closings and multi-state experience
Environmental/Physical Demands
Work is typically performed in a standard office environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sustain predictable work attendance, communicate with others, frequently required to stand, walk, sit, and use arms, hands and fingers to reach, handle or touch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. Pursuant to the Americans with Disabilities Act, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of an employee. The Company reserves the right to amend or modify this document at any time and without notice.
Benefits
Our benefits package includes 3 comprehensive Cigna or Kaiser medical plans, dental, and vision insurance. We provide short term and long-term disability insurance, basic life insurance, 401(k), and 11 employer paid holidays. In addition, we offer supplemental benefits to include life insurance, critical illness and accident plans.
Planet Home Lending does not accept unsolicited resumes or candidate submissions from recruiters or employment agencies. In the absence of an enforceable, fully executed agreement for a specified position, Planet Home Lending has no obligation to pay any compensation or recruiter fee of any kind. In the event a recruiter, agency or other similar third-party submits a resume or candidate without a valid binding agreement, Planet Home Lending explicitly reserves the right to pursue and hire those candidate(s) without any obligation or compensation to the referring party. Any unsolicited resumes, referrals, or candidate submissions, including those communicated to a member of the Human Resources team or a hiring manager, shall be deemed the property of Planet Home Lending. If you or your agency would like to be considered as a future recruiting partner, please email
Job Details
Our client is a well-established specialty contractor that supports commercial construction projects from the front end through project delivery. Their team is heavily involved in design support, BIM coordination, drafting, engineering collaboration, and material planning to ensure accurate, fully coordinated drawing packages that translate cleanly into the field. As their project pipeline continues to grow, they’re looking to add an experienced BIM Technician / BIM Coordinator to support active work and help drive coordination efforts across multiple jobs.
Position Overview
The Axel Group is seeking a detail-oriented, technically strong BIM Technician / BIM Coordinator with hands-on experience in Revit, Navisworks, drafting, and model coordination to support the development of fully coordinated shop drawing and BIM packages.
This role will work closely with the project management team to create, update, and manage models used for coordination, engineering, and submittal purposes. The ideal candidate is organized, proactive, and comfortable working in a fast-paced environment where accuracy, communication, and the ability to manage multiple projects are critical. This person should be confident in BIM modeling, clash detection, drafting, Revit family creation, and coordinating with both internal teams and third-party engineers.
Key Responsibilities
- Develop and deliver fully coordinated shop drawing packages in partnership with the project management team.
- Create, modify, and maintain BIM models to support project coordination, drafting, and design efforts.
- Perform BIM modeling, clash detection, drafting, and design using Revit and Navisworks.
- Manage and coordinate Revit models across multiple active projects to ensure consistency, quality, and constructability.
- Create, modify, and update Revit families as needed to support project-specific requirements.
- Attend project-related coordination meetings and contribute to model review, issue resolution, and design alignment.
- Work closely with internal managers and team members to establish and maintain drafting standards, workflows, and best practices.
- Maintain and update drafting software/programs to support team efficiency and project needs.
- Review work for quality, accuracy, and adherence to project standards.
- Coordinate with third-party engineers to help complete fully engineered submittal packages.
- Support quantity extraction and 4D scheduling efforts through Navisworks where applicable.
- Adapt, revise, and work within files created by others while maintaining model integrity and organization.
- Manage multiple projects simultaneously while meeting deadlines and maintaining attention to detail.
- Perform additional related coordination, drafting, and BIM support duties as needed.
Skills and Qualifications
- 2+ years of hands-on experience using Revit in a drafting, BIM, or coordination capacity.
- Strong working knowledge of Navisworks and Revit, including modeling, clash detection, and coordination workflows.
- Experience with 3D model quantity extraction and 4D scheduling using Navisworks.
- Ability to read and interpret construction drawings, details, and specifications.
- Proficient with Microsoft Office, Bluebeam, Revit, and related drafting/BIM tools.
- Ability to modify, update, and work within files created by other team members or outside parties.
- Strong organizational skills with excellent attention to detail and follow-through.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Strong verbal and written communication skills with the ability to work effectively across teams.
- Professional, team-oriented approach with solid interpersonal and customer service skills.
- Associate’s or Bachelor’s degree in Engineering, Architecture, or a related discipline preferred.
Why Join Us?
- Join a team that plays a key role in delivering coordinated, buildable drawing packages that directly support successful project execution.
- Work on meaningful commercial projects where BIM, drafting accuracy, and coordination are highly valued.
- Be part of a collaborative environment where project management, engineering, and drafting teams work closely together.
- Opportunity to grow within a fast-moving organization that values technical ability, accountability, and quality work.
- High-impact role with visibility across multiple projects and involvement in coordination from design through submittal.
Role: GRC Engineer (OneTrust / NIST) - Mid
Location: Plano, Texas (Hybrid)
Duration: Long Term Contract
Description
We are seeking a hands‑on GRC Engineer & Risk Analytics professional who will implement and scale a NIST‑aligned control and risk framework in OneTrust while also conducting targeted risk and control assessments to validate design and operating effectiveness. Reporting to the TFSB CISO, you will connect process, data, and automation so department leaders can see—and reduce—risk in near‑real time through role‑based dashboards and scorecards. You’ll partner with Security Engineering, IT, Audit, and business control owners to streamline assessments, evidence collection, POA&M tracking, and reporting.
Focus split: approximately 70% OneTrust configuration, integrations, data modeling, and dashboards; approximately 30% targeted assessments and facilitation.
Module ownership on Day 1: OneTrust Integrated Risk Management (IRM) and Third‑Party Risk Management (TPRM).
What you’ll be doing:
Model the control framework in OneTrust: map NIST CSF and NIST 800‑53 control families, control objectives, test procedures, evidence types, and ownership.
Configure assessment templates (application/infrastructure, inherent/residual risk, third‑party due diligence, control attestations) with automated workflows, notifications, and approvals.
Stand up a POA&M lifecycle (defect creation, risk acceptance, due dates, escalations, verifications) and connect to tickets for remediation traceability.
Build role‑based dashboards and departmental scorecards that surface KRIs/KPIs (e.g., control coverage, overdue actions, risk heatmaps, SLA adherence).
Establish data taxonomy and metadata (assets, business processes, data classifications) aligned to controls and obligations to support consistent analytics.
Own the end‑to‑end third‑party risk workflow in OneTrust: inherent risk profiling, tiering, questionnaire selection, and residual risk calculation.
Design and maintain due‑diligence questionnaires and control attestations; streamline evidence collection and follow‑ups via automated reminders and SLAs.
Track remediation and POA&Ms for vendors; manage risk acceptances, exceptions, and expirations with clear ownership and timelines.
Publish vendor scorecards and portfolio‑level insights for department leaders; highlight concentration risk, critical suppliers, and overdue actions.
Integrate TPRM data with IRM objects (assets, processes, controls) to show end‑to‑end exposure and dependencies.
Integrate OneTrust with CMDB, Risk reporting platforms to auto‑enrich risks, controls, and assets.
Define data quality rules and reconciliation checks; implement connectors or API jobs to keep dashboards near‑real‑time and reduce manual evidence collection.
Partner with Analytics to publish curated Power BI datasets for executives and technical teams.
Conduct spot assessments and control testing to validate design and operating effectiveness and calibrate automation.
Translate FFIEC/GLBA/SOX and policy requirements into measurable controls and department‑owned obligations; document rationales and residual risk.
Facilitate remediation planning with control owners; track POA&Ms and risk acceptances to closure with clear RACI and deadlines.
Create playbooks, test scripts, and user guides; run enablement sessions for control owners and assessors to drive adoption.
What you’ll deliver in the first 6–12 months:
A fully modeled NIST-aligned control catalog in OneTrust IRM and TPRM, complete with owners, testing procedures, evidence, and mapped obligations.
3–5 data integrations operational (for instance, CMDB, Archer, Posture Management) enabling automated evidence and asset-to-control mapping.
Departmental scorecards along with an executive dashboard (showing trendlines, heatmaps, top risks, overdue actions, and risk reduction by department).
Enhanced assessment throughput with a reduced cycle time (targeting a 30–40% improvement from baseline).
Improved on-time completion of POA&M (targeting an increase of 20–30%) with a decrease in repeat findings through structured root-cause identification.
Published and operational governance framework artifacts (including a governance calendar, defined roles, training materials, and standard operating procedures).
Requirements:
• 5+ years hands‑on experience implementing/administering GRC platforms (OneTrust preferred; Archer/ServiceNow GRC acceptable with commitment to OneTrust ramp‑up).
• Working knowledge of NIST CSF and NIST 800‑53 and how to translate obligations into measurable controls and tests.
• Experience configuring questionnaires, workflows, object models, APIs, and building role‑based dashboards.
• Data skills in Power BI, SQL, or Python for data prep/transformations that feed analytics.
• Ability to tell the risk story—translate technical signal into business‑relevant insights for department leaders.
• Bachelor’s degree or equivalent practical experience.
Added bonus if you have:
• OneTrust GRC/IRM certifications; CRISC, CISA, or CISSP.
• Prior integrations with ServiceNow, Jira, SailPoint/IDP, Qualys/Tenable, or cloud platforms (AWS/Azure).
• Experience setting up control attestation/evidence automation and KRI/KPI scorecards across business units.
• Background in financial services or familiarity with FFIEC/GLBA/SOX supervisory expectations.
Summary
Our client, a top-tier professional services firm with a large global footprint, seeks a Physical Security Manager (Security Manager // NOT a cybersecurity role) responsible for overseeing and strengthening physical security operations across the United States and key locations in Latin America, to safeguard its people, offices, and assets. The incumbent will assist in the development of consistent security practices that tie into the Firm’s global security program. The Security Manager will play a key role in supporting daily operations, as well as managing security platforms and third party security vendors. Additional areas of responsibility include crisis management and incident response, risk awareness, compliance with global standards, and business continuity planning.
This is a hands-on role that requires excellent coordination, communication, and problem-solving skills to support an effective and responsive security posture. Flexibility and the ability to travel with little notice is required.
The role is based at the Firm’s New York City office and requires on-site presence.
Responsibilities
Security Operations Support:
- Assist in implementing and maintaining standardized security policies and procedures across regional offices
- Support Office Managers with security best practices, and help identify and implement practical remediation measures
- Support the planning and execution of annual security assessments
- Ensure consistent service delivery and performance from 3rd party security vendors
- Assist in the operation and management of security technology systems (e.g., access control, emergency alerting, threat monitoring)
- Report local security incidents/issues into the Firm’s incident management reporting system
- Plan and implement security measures for major company events held throughout the year and provide on-site support during events
Incident Management and Intelligence:
- Act as a point of escalation in managing global security incidents
- Provide operational support during incident response, ensuring timely communication with relevant stakeholders and proper reporting
- Support the day-to-day use of security intelligence platforms, including reviewing automated alerts and escalating where needed
- Help maintain local office awareness of emerging risks and coordinate with third-party providers for periodic security reviews
Business Continuity:
- Support the development, implementation, and maintenance of business continuity plans across regional offices
- Assist with the coordination and delivery of tabletop exercises and continuity drills, ensuring lessons learned are captured and applied
- Work with Office Managers to embed resilience practices into daily operations and ensure preparedness for potential disruptions
Qualifications & Skills
- Bachelor’s Degree strongly preferred
- 5+ years of corporate private-sector experience required; professional services and global experience strongly preferred
- Significant hands-on experience in supplier negotiations and vendor management
- Strong understanding of corporate security policies and compliance
- Understanding of global risk management frameworks and relevant standards; for example - ISO 27001 (information security) and ISO 31030 (travel risk management)
- Knowledgeable about workplace violence and insider threat security protocols and training
- Strong organizational and project management skills, with the ability to support cross-regional initiatives and balance multiple priorities
- Exceptional communication skills to engage with regional teams, suppliers, and senior management
- Active listening skills for conflict resolution and problem solving
- Analytical thinker with the ability to assess risks, interpret incident data, and contribute to process improvements
- Ability to work non-standard hours (evenings/weekends) as needed in support of major company events
- Proficient in Microsoft Office and the usage of security-related platforms (e.g. intelligence platforms, reporting dashboards)
Company Description
SPHERE (Strategic Public Health Equities and Real Estate), is a pioneer at the crossroads of public health equities and real estate investment. We invest in and develop healthcare properties and related asset classes—such as medical office, inpatient and outpatient facilities, senior living, workforce housing, and education-oriented assets—with the goal of improving human health and well-being while generating attractive risk-adjusted returns for institutional partners. For more details, visit .
Role
SPHERE Investments is seeking an Acquisitions Lead to drive the full lifecycle of U.S. healthcare real estate transactions, with a primary focus on outpatient and inpatient assets. Reporting to the Head of Acquisitions, this role is the single point of accountability for live deals, coordinating underwriting, legal, research, financing, and asset management workstreams to deliver high-quality investments on time and within mandate.
Key responsibilities:
- Manage the end-to-end acquisition timeline and checklists for each deal, from initial intake through post-close review, ensuring all required outputs are delivered per stage.
- Lead deal intake and screening: capture opportunities, coordinate initial underwriting, coordinate preliminary research, and prepare concise go/no-go notes.
- Coordinate initial underwriting and LOI: work with the Underwriting Lead and team to build preliminary pro forma, define deal business plan and main characteristics, and assemble LOI package and attachments.
- Support PSA negotiation process operationally: coordinate inputs with Legal, Underwriting, Research, Finance, and Construction to support LOI-to-PSA negotiation, DD plan, third-party scopes, and budget approvals.
- Oversee due diligence execution: maintain and enforce the DD tracker, ensure third-party reports and internal reviews (leases, title/survey, physical, environmental, tax, insurance, PM DD, research) are completed and reflected in the model and IC materials.
- Prepare and certify milestone readiness: ensure Company-specific requirements are complete, orchestrate materials (Research Validation Memo, investment memo, IC deck, updated models, risk/mitigation summary), and confirm readiness with the Head of Acquisitions.
- Coordinate closing and handoff: work with Finance, Legal, and Asset/PM teams to finalize sources/uses, closing binder, PM transition plan, and 30/100-day action plans.
- Maintain high-quality documentation and data hygiene in Company data bank and drives, and closing binders for every transaction.
- Support continuous improvement of acquisition processes, templates, and checklists based on lessons learned from each deal.
Profile and experience level
4–7 years total experience in: commercial real estate acquisitions, investments, or capital markets; ideally with direct exposure to healthcare, medical office, or broader commercial real estate.
Prior role titles might include: Acquisitions Associate, Senior Acquisitions Analyst, Senior Associate (real estate PE), or Transaction Manager in a healthcare REIT or operator platform.
Skills / requirements
- Strong financial modeling and underwriting skills, comfortable working closely with an Underwriting Lead and challenging assumptions.
- Demonstrated experience managing complex transactions with multiple third parties (legal, lenders, consultants), including DD coordination and closing processes.
- Familiarity with PSA and lease concepts, key business terms, and risk allocation (not necessarily as counsel, but commercially fluent).
- Excellent project management: timeline ownership, workstream coordination, and ability to keep senior stakeholders aligned.
- Strong written materials: ability to draft teasers, IC decks, and concise memos.
- Healthcare real estate or healthcare services exposure strongly preferred; at minimum, comfort with sector-specific diligence and terminology.
Education
- Bachelor’s degree in finance, real estate, economics, business, or a related field required; master’s degree (MBA or MS in Real Estate/Finance) preferred.
Compensation
- Base salary (Miami, healthcare niche): approximately 90k–120k depending on experience and candidate quality.
- Bonus: 10–30% of base, tied to (i) number/volume of closed deals and (ii) quality of execution against timelines and process standards.
Medical Claims Manager for TPA Organization
Pay: $95K-$110K Base Salary PLUS Annual Incentive Bonus based on performance
Position Summary:
Third-Party Administrator (TPA) Company which provides a wide range of administrative services to insurance companies, sharing organizations, insurance marketing organizations, and employers. One core service is claims administration, where submissions for payment/reimbursement/sharing from medical providers and covered individuals are reviewed, subject to cost controls and ultimately adjudicated, resulting in an explanation of handling to the submitter.
This service is provided subject to service level agreements which mandate a high level of service measured by timely turnaround and a high degree of accuracy. Accuracy is measured by adherence to all written procedures and controls applicable to claims as well as the client’s stated coverage.
Qualifications and Competencies -Education and/or Experience:
- A minimum of at least 5-7 years in a Management role for Claims Operations, servicing health insurance policies or benefits.
- Third Party Administrator “TPA” experience required.
- In-depth knowledge of computerized automated claims adjudication is required.
- Experience in network vendor relations, experience in network repricing, and reference base pricing concept for our of network claims would a plus.
- Excellent written and verbal communication skills. A college degree is preferred.
Certificates, Licenses, Registrations:
- Project Management certification (e.g., PMP) or industry-related certifications (e.g., CEBS) a plus but not required
Supervisory Responsibilities:
- Leadership & Team Development
Competencies:
- Leadership & Team Development
- Operational Efficiency & Workflow Optimization
- Conflict Resolution & Change Management
- Strategic Planning & Growth Support
- Excellent Communication (Written & Verbal)
- Detail-Oriented, Organized, and Tech-Savvy
Computer Skills:
- Proficiency using software programs such as MS Word, ACCESS, PowerPoint, Excel and Outlook, Electronic Health Records.
- Familiarity with benefit administration platforms, CRM tools, project management software, and database systems preferred.
Essential Duties and Responsibilities:
- Participation in product development, including the technical review of new products and prospective new clients. This assistance will be focused on evaluation and interpretation of benefits, advancements in health care requiring updates to programs and plans, and advancements in administration, including use of AI.
- Ensuring that daily reporting provides an accurate portrayal of claims on hand, including those received by the clearinghouse, sent to re-pricing entities, unable to be systematically “matched”, auto-adjudicated, in Examiner queues waiting to be adjudicated, and in either audit or needing approval status.
- Developing and implementing strategies for greater automation in the claims process, including electronic receipt of claims and auto-adjudication.
- Establishing production requirements for Examiners, and along with the Supervisor monitoring performance against the requirements.
- Establishing and monitoring strong operational controls relating to claims cost control, including review processes for potential pre-existing conditions, determining medical necessity, enforcing reasonable charge provisions and pursuing recovery of third-party liability.
- Monitoring and continually developing Policies and Procedures intended to enforce consistency in process and improve quality.
- Working with the Manager of Quality to implement appropriate standards for accuracy and audit procedures intended to validate those standards are met. This includes setting release authority levels and random audit percentages for Examiners reflecting experience and historical quality results. It will also include development of coaching and training programs linked to emerging quality issues.
- Using audit results to develop ongoing training programs and new procedures intended to increase procedural, payment and financial accuracy percentages.
- Coordinating escalations from other Departments with the Claims Supervisor to ensure that timely and complete actions and responses are provided.
- Reviewing and approving higher dollar claims prior to payment.
- Oversight for the ongoing management of claims processing technology, including plan building and identification of new and updated benefit categories based on new medical coding and medical services.
- Act as a liaison with clients for escalation of service issues or program questions, establishing a strong working relationship and client trust.
- Investigates and participates in formal responses relating to complaints, grievances and appeals received by or applicable to PAS.
- Participates in Product Development and Sales processes, including participation when requested in prospective client presentations, regulatory reviews and contracting of vendors.
Essential Duties Specific to Claims Department:
- Participating actively as a key member of the Management Team, including demonstrating leadership through strong communications skills, use of business metrics to determine strategy and resource needs, and showing a high level of focus on continual quality improvement.
- Coordination of all activities of the Claims Department Management Team. This includes Supervisors and/or Team Leaders assigned to Customers.
- Responsibility for Claims Department strategy, planning, staffing projection, budgeting and quality assurance and improvement.
- Responsibility for Interviewing and final recommendation for hiring employees within the Claims Department. This is to ensure that high standards are maintained, and compensation arrangements are discussed and approved by the executive team.
- Creating a culture within the Claims Department of exceptional service to members and their providers, as well as transparency in reporting results, trends and issues to Senior Management and clients.
- Management of relationships with Preferred Provider Organizations and Reference-Based Pricing vendors which are essential to managing the cost of claims for clients.
- Management of relationships with essential vendors involved with the Claims Adjudication process, including clearinghouses, claims cost control vendors and the claims fulfillment vendor (printing and mailing of checks and EOP/EOB, as well as electronic payments).
- Identification and management of Subject Matter Experts (SMEs), with back-ups in various aspects of Claims, including procedures and use of technology.
- Oversight of Claims Training programs, including training for new employees and ongoing reinforcement training.
- Oversight of Claims documentation, including Policies and Procedures and reference materials.
- Participates in RFP/Proposal processes, including participation when requested in prospective client presentations.
Primary Performance Expectations:
Performance review for the Claims Manager is ongoing, with formalized reviews quarterly. There will be an Annual Review completed each January which will determine adjustments to compensation, and availability of incentive compensation. Performance expectations or goals are as follows:
Budget Performance:
The Claims Manager will be evaluated based on the level of variance with the budget established for the Claims Department, measured by staffing and other expenses. Operating expenses for the Claims Department will be measured by total per household per month (PHPM) and per inbound claim cost so that improvements in productivity and efficiency are rewarded.
Department Results for Service Level Agreements:
SLA results will be measured quarterly and reported specifically by client.
Department Satisfaction Level:
An annual Satisfaction Survey will be provided to the relationship manager for each PAS client where Claims services are provided. The Departments will be graded in total and by Team, and in each case must be graded with a score of at least 4 out of 5 (Highly Satisfied).
Department Quality Level:
The Department will be audited by Enterprise Risk Management (ERM). Actual results will be compared to goals in each period.
HIPAA and Data Privacy Obligations:
This role has direct access to Protected Health Information (PHI). The following rules are non-negotiable:
- Absolute confidentiality: Employees must not disclose PHI to unauthorized individuals under any circumstances.
- Secure environment: A private, locked workspace must be maintained to prevent exposure of PHI to family members, visitors, or others.
- Company-approved technology only: All work must be performed on secure, company-issued devices using encrypted connections (VPN required).
You will be required to complete HIPAA training upon hire and annually thereafter. Any breach of confidentiality or unauthorized disclosure of patient information may result in disciplinary action up to and including termination and may carry legal consequences under state or federal law.
Other Responsibilities:
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.
- Adheres to the policies and procedures of Company.
- Maintains strict confidentiality of client, company, and personnel information.
- Demonstrates a strong commitment to the mission and values of the organization.
- Adheres to company attendance standards.
- Performs other duties as assigned.
#GEN
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Paid training
- Vision insurance