Pace Answer Key Jobs in Usa
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The Universal Banker I plays a key role in driving new customers and business while expanding existing relationships for Nicolet and your branch, serving as a trusted frontline advisor who reflects Nicolet's culture, values, and commitment to an exceptional customer experience.
In this role, you provide efficient, accurate teller services; deliver strong customer service across all channels; educate customers on digital tools; and proactively identify financial needs to recommend appropriate solutions. You also play a critical role in referring customers to Personal Bankers and lending specialists for deposit accounts, consumer loans, home equity loans, and credit cards. You help sustain branch performance through relationshipbuilding, needsbased referrals, operational accuracy, and compliance excellence.
As a Universal Banker I, you will:
Customer Experience & Relationship Building:
- Provide welcoming and professional service across inperson, phone, and digital channels.
- Engage customers in needsbased conversations to understand goals and introduce appropriate solutions.
- Deliver prompt assistance for routine servicing inquiries; escalate or refer as needed.
- Build trust by following through on requests and ensuring customers feel valued.
- Contribute to the achievement of business objectives by conducting internal and external sales calls and other business development activities.
Teller Operations & Cash Management:
- Accurately process deposits, withdrawals, loan payments, transfers, cashier's checks, and other transactions.
- Maintain proper cash handling, dualcontrol procedures, balancing routines, and vault/ATM support as assigned.
- Identify suspicious activity, follow fraudprevention steps, and escalate concerns promptly.
Customer Referrals & Product Education:
- Identify customer needs and refer opportunities to Personal Bankers or lending specialists for new accounts, consumer loans, home equity loans/lines, and credit cards.
- Educate customers on digital tools such as mobile banking, online banking, and estatements.
- Support achievement of branch sales and referral goals through disciplined engagement and followup.
Problem Resolution & Support:
- Research and resolve routine issues such as transaction discrepancies, fee questions, and debitcard concerns within authority.
- Escalate more complex servicing matters to Personal Bankers or leadership.
Operational Excellence, Risk & Compliance:
- Adhere to operational standards, security practices, and regulatory requirements including BSA/AML, KYC, OFAC, Reg CC, and Reg E.
- Protect customer data, ensure confidentiality, and follow documentation procedures.
- Maintain auditready accuracy in all teller work and branch support tasks.
Team Collaboration & Community Engagement:
- Participate in daily huddles and collaborate with team members to meet branch goals.
- Support community outreach efforts and represent Nicolet in local engagement activities.
- Assist with branch operations needs such as supplies, scheduling coverage, or special projects.
General:
- Uphold Nicolet's philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of services provided by Nicolet.
- Understand and communicate the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status or other non-job-related classification, including a commitment to Nicolet's policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives.
- Performs all other duties as assigned.
Qualifications:
- High school diploma or equivalent required.
- 1+ years of cashhandling and customerservice experience required.
- Prior banking or retail financialservices experience preferred.
Benefits:
- Medical, Dental, Vision, & Life Insurance
- 401(k) with a company match
- PT0 & 11 1/2 Paid Holidays
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required for the position.
Equal Opportunity Employer/Veterans/Disabled
- Both Overview Information Systems Technicians, Cryptologic Technician Networks, and Intelligence Specialists keep the Fleet connected, informed, and secure by operating and defending networks, conducting cyber operations, and producing intelligence for decision makers across the Navy.
Key Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders.
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and intelligence production; strict requirements for handling classified information and complying with security and information assurance standards; shift work, duty rotations, and deployments afloat and ashore.
Work Environment Worldwide assignments ashore at information warfare and intelligence commands and afloat on ships, aircraft, or submarines; work in secure facilities, server rooms, operations centers, and shipboard communications spaces; close teamwork within information warfare and intelligence teams and with supported operational units.
Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
Direct enlistment into IT, CTN, or IS pipelines from civilian life based on aptitude, security clearance eligibility, and Navy needs; in service conversion opportunities for qualified Sailors who meet screening criteria and community requirements; Reserve accession pathways for prior service or qualified civilian professionals when manning needs allow.
Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy A high school diploma or equivalent for enlisted positions, and a bachelor's or qualifying professional degree for officer positions Meeting age limits that vary by program and are set in law and Navy policy.
Some communities have more restrictive age ranges Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards Meeting character and conduct standards, including background screening Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs Eligibility for a security clearance when required for your rating or designator Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter.
Additional qualifications for this job may include: United States citizenship or equivalent status as allowed by law and policy, with most billets requiring citizenship; high school diploma or equivalent; at least 17 years of age; strong interest and aptitude in computers, networks, cyber operations, and analytical work; eligibility for a security clearance at the Secret or Top Secret level depending on the billet.
Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities.
Specific options depend on the Sailor's status, training, and current Navy policy.
Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options.
Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance.
Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed.
Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source.
Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community.
It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes.
Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.5c143e31-5e48-4549-b638-05792d185386
- Both Overview Information Systems Technicians, Cryptologic Technician Networks, and Intelligence Specialists keep the Fleet connected, informed, and secure by operating and defending networks, conducting cyber operations, and producing intelligence for decision makers across the Navy.
Key Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders.
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and intelligence production; strict requirements for handling classified information and complying with security and information assurance standards; shift work, duty rotations, and deployments afloat and ashore.
Work Environment Worldwide assignments ashore at information warfare and intelligence commands and afloat on ships, aircraft, or submarines; work in secure facilities, server rooms, operations centers, and shipboard communications spaces; close teamwork within information warfare and intelligence teams and with supported operational units.
Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
Direct enlistment into IT, CTN, or IS pipelines from civilian life based on aptitude, security clearance eligibility, and Navy needs; in service conversion opportunities for qualified Sailors who meet screening criteria and community requirements; Reserve accession pathways for prior service or qualified civilian professionals when manning needs allow.
Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy A high school diploma or equivalent for enlisted positions, and a bachelor's or qualifying professional degree for officer positions Meeting age limits that vary by program and are set in law and Navy policy.
Some communities have more restrictive age ranges Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards Meeting character and conduct standards, including background screening Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs Eligibility for a security clearance when required for your rating or designator Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter.
Additional qualifications for this job may include: United States citizenship or equivalent status as allowed by law and policy, with most billets requiring citizenship; high school diploma or equivalent; at least 17 years of age; strong interest and aptitude in computers, networks, cyber operations, and analytical work; eligibility for a security clearance at the Secret or Top Secret level depending on the billet.
Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities.
Specific options depend on the Sailor's status, training, and current Navy policy.
Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options.
Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance.
Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed.
Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source.
Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community.
It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes.
Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.5c143e31-5e48-4549-b638-05792d185386
TRS Healthcare is seeking a Registered Nurse that is licensed in FL to work in the specialty area of OB - Labor & Delivery. (Compact license acceptable)
- This is a 13 week assignment
- The shift is 7p-7a.
- The start date for this assignment is 04/06/2026
The Registered Nurse assumes responsibility and accountability for incorporating the vision, values, mission and critical goals of the organization into their job performance.
Minimum Requirements Include:
- 2 years of recent experience as a RN
- 1 year of recent experience specializing in LD
- Current RN license within the state of practice. (Compact license acceptable)
- Current Basic Life Support certification
About TRS Healthcare:
At TRS Healthcare, our healthcare professionals come first. For over 25 years, TRS has been committed to giving our healthcare professionals the support and opportunities they need to reach their goals, whether they are financial, career-oriented, or geographical. We’re here to help you achieve success, every step of the way!
Benefits of a Travel Assignment with TRS Healthcare:
- 401(k)
- Free Continuing Education Units (CEUs)
- Day one health insurance along with dental and vision
- All pre-contract costs covered; we pay or reimburse for your compliance
- Industry-leading app and time entry technology
- Sign-on and Completion bonuses
- Up to $1,000 referral bonuses with online tracking - no limit on your earning potential!
- Licensure reimbursement
- Fully trained recruiters with a focus on your needs and career
- Opportunities to experience different regions, cultures and facilities across the United States
About TRS Healthcare:
TRS Healthcare has been a leader in the healthcare staffing industry for over 25 years, providing exceptional career opportunities for travel nurses and allied health professionals.
An RN-founded, woman-owned company, TRS Healthcare has team members in all 50 states. We recruit and support registered nurses, licensed practical nurses, surgical technicians, respiratory therapists, imaging technologists, laboratory specialists, and other experienced nursing and allied healthcare professionals.
We staff hundreds of healthcare facilities across the U.S. in urban, rural, and underserved areas, including multi-state hospital systems, critical access hospitals, rural community hospitals, long-term care facilities, trauma centers, standalone clinics, and more.
Learn more about TRS Healthcare at .
Position Summary
The Front Office Director oversees all front-of-house operations, ensuring an exceptional guest experience at a luxury resort. This role provides leadership and direction for the Front Desk, Concierge, Bell Services, and Guest Relations teams while maintaining brand standards, operational efficiency, and financial performance.
The ideal candidate is a dynamic hospitality professional with a strong service ethos, proven leadership in luxury resort operations, and a commitment to creating memorable guest experiences.
Key Responsibilities
Guest Experience & Service Excellence
- Lead Front Desk, Concierge, Bell Services, PBX, and Guest Relations teams to deliver personalized, high-touch service
- Ensure smooth check-in/out, reservations, and guest communications
- Proactively resolve guest concerns, service recovery, and VIP requests
- Uphold luxury service standards aligned with Forbes Five-Star or AAA Four/Five Diamond expectations
Operational Management
- Oversee daily front office operations, staffing, scheduling, and workflow
- Monitor room inventory, reservations, and guest requests
- Implement and maintain SOPs, standard operating procedures, and service protocols
- Collaborate with Housekeeping, Reservations, Sales, and F&B to ensure seamless operations
Leadership & Team Development
- Recruit, train, coach, and mentor front office and guest services team members
- Conduct performance evaluations and provide ongoing professional development
- Foster a culture of accountability, teamwork, and excellence
- Lead daily briefings, operational meetings, and cross-department communication
Financial & Administrative Oversight
- Manage departmental budgets, labor, and productivity metrics
- Monitor revenue through upselling initiatives and loyalty program participation
- Ensure accurate reporting, daily audits, and operational compliance
Brand & Quality Standards
- Maintain high levels of guest satisfaction scores and online reputation
- Ensure compliance with brand standards, safety, and regulatory requirements
- Support luxury service audits, quality inspections, and staff training
Required Qualifications
- 5+ years of progressive front office or guest services leadership experience in luxury resorts or hotels
- Experience with Forbes Five-Star, AAA Four/Five Diamond, or branded luxury resorts
- Strong knowledge of Front Office operations, PMS systems, and guest service standards
- Proven ability to lead and develop high-performing teams
- Exceptional communication, problem-solving, and interpersonal skills
- Flexible availability, including evenings, weekends, and holidays
Preferred Qualifications
- Multi-department oversight experience in Rooms Division
- Bachelor’s degree in Hospitality Management, Business, or related field
- Experience in high-volume, seasonal, or destination resort markets
Compensation & Benefits
- Competitive salary and performance-based incentives
- Health, dental, and vision coverage
- Paid time off and holiday benefits
- Professional development and career advancement opportunities
Director of Case Management
Job Type: Full-Time, Permanent
Location: Central Louisiana
Step into a high-impact leadership role where you can truly shape how patients move through the healthcare system. This Director of Case Management opportunity offers the chance to lead a collaborative team at a respected regional medical center serving a vibrant and growing community in central Louisiana. Known for its strong culture of teamwork and mission-driven care, this organization empowers leaders to innovate, improve patient outcomes, and build programs that make a meaningful difference across the continuum of care.
Responsibilities
- Lead and inspire a multidisciplinary Care Management team including Social Workers, RN Case Managers, and Utilization Review staff while fostering a culture of accountability, collaboration, and patient-centered care.
- Oversee the day-to-day operations of the Care Management department to ensure efficient patient flow, timely discharge planning, and appropriate utilization of resources.
- Develop and implement care management strategies that improve patient outcomes, reduce length of stay, and support effective transitions of care.
- Partner with executive leadership, physicians, finance, and operational teams to align care management initiatives with organizational goals and performance metrics.
- Ensure regulatory compliance with CMS and other governing bodies related to utilization review and discharge planning standards.
- Monitor and analyze department performance data to identify opportunities for improvement and implement cost-effective solutions.
- Manage departmental budgets and staffing while building strong clinical and operational processes.
- Represent Care Management initiatives across the organization and contribute to system-wide program development and best practices.
Qualifications
- Bachelor’s Degree required.
- Active RN or Licensed Social Worker (LCSW preferred) license in the state of employment or compact state.
- Minimum 3–5 years of acute care nursing or social work experience.
- At least 2 years of Case Management or Utilization Management experience.
- Minimum 3 years of leadership experience in a healthcare setting.
- Case Management Certification (ACM or CCM) preferred.
- Demonstrated success leading multidisciplinary teams and improving operational performance metrics such as length of stay or patient throughput.
- Strong communication, critical thinking, and problem-solving skills.
About the Hospital
- 300-bed regional medical center serving a large and diverse patient population.
- A key healthcare hub for central Louisiana with a broad range of specialty services.
- Collaborative leadership structure that values innovation and process improvement.
- Mission-driven culture focused on compassionate care and community impact.
- Strong emphasis on leadership development and system-wide collaboration.
Benefits
- Competitive compensation package with leadership-level salary.
- Performance bonus eligibility up to 12.5% of base salary through the organization’s incentive program.
- Comprehensive health, dental, and vision insurance options.
- Retirement savings plan with employer contributions.
- Generous paid time off and holiday schedule.
- Relocation assistance available for qualified candidates.
- Professional development and leadership growth opportunities.
Living in Central Louisiana
- Affordable cost of living with spacious homes, short commutes, and family-friendly neighborhoods.
- Easy access to lakes, rivers, and outdoor recreation including fishing, boating, and hiking.
- A vibrant local culture featuring Southern cuisine, music, and festivals throughout the year.
- Centrally located with convenient travel access to major Southern cities.
- Warm climate and welcoming community atmosphere that make it easy to feel at home.
If you're a strategic leader passionate about improving patient care and driving operational excellence, this is an opportunity to make a lasting impact. Apply today to learn more about leading Case Management at a respected regional healthcare organization.
We are supporting a leading design-build commercial general contractor headquartered in Columbus, Ohio, delivering high-quality construction solutions across the Midwest for more than four decades. The company specializes in projects across automotive dealerships, industrial and manufacturing facilities, office and warehouse spaces, healthcare, restaurants, and commercial developments.
The Project Manager is responsible for leading commercial construction projects from preconstruction through final completion. This role oversees project planning, budgeting, scheduling, subcontractor coordination, and client communication while ensuring projects are delivered safely, on time, and within budget.
Key Responsibilities:
Project Management
- Manage commercial construction projects from preconstruction through closeout
- Develop and maintain detailed project schedules, budgets, and cost forecasts
- Ensure projects meet quality, safety, and performance standards
- Coordinate with field leadership to ensure efficient jobsite execution
Client & Design-Build Coordination
- Serve as the primary point of contact for clients throughout the project lifecycle
- Work closely with architects, engineers, and internal teams during the design-build process
- Facilitate design coordination meetings and provide constructability input
- Maintain strong relationships with clients and partners to support repeat business
Budget & Cost Management
- Monitor project budgets, change orders, and cost controls
- Review subcontractor bids and assist with procurement strategies
- Track project financial performance and report to company leadership
- Identify opportunities for value engineering and cost savings
Team Leadership
- Collaborate with superintendents, project engineers, and subcontractors
- Lead project meetings and ensure clear communication across all stakeholders
- Support field teams to ensure projects stay aligned with schedule and quality expectations
Safety & Quality
- Promote and enforce jobsite safety practices and compliance
- Ensure projects meet all regulatory requirements and company standards
- Conduct regular site visits and inspections to maintain quality
Qualifications:
- Bachelor’s degree in Construction Management, Engineering, or related field (preferred)
- 5+ years of commercial construction project management experience
- Experience with design-build project delivery preferred
- Strong knowledge of construction scheduling, budgeting, and contract administration
- Excellent leadership, communication, and problem-solving skills
The Director of Construction Technology plays a critical role in advancing the company’s use of technology across all business units and particularly within operations. This position serves as the bridge between construction operations, IT, and executive leadership — ensuring that technology solutions are effectively deployed, utilized, and continuously improved to support project delivery, operational efficiency, and data-driven decision making.
The Director of Construction Technology will maintain active awareness of emerging construction technologies, lead software training and adoption efforts, and provide first-line support for systems in use. This role is ideal for a candidate with a strong understanding of construction processes, a working knowledge of IT and system integrations, and a passion for applying technology to improve performance and collaboration across the organization.
This position reports to a Senior executive and will work closely with Project Management, Field Supervisors, Accounting, IT Staff, and the Executive Leadership team.
KEY RESPONSIBILITIES
Technology Leadership & Strategy
- Stay informed of industry technology trends, vendor developments, and emerging software capabilities relevant to construction operations.
- Advise leadership on opportunities for innovation, efficiency, and competitive advantage through technology adoption.
- Participate in strategic planning for technology roadmaps, integrations, and process automation.
System Management & Support
- Provide Level 1 helpdesk support for construction technology platforms, including issue resolution, troubleshooting, and escalation to vendors or IT as needed.
- Support implementation, configuration, and optimization of applicable technology solutions, software and systems.
- Ensure smooth coordination and communication between project and field personnel, IT staff, and software vendors.
Training & Adoption
- Develop and deliver training programs for project and office staff on relevant technologies and best practices.
- Create and maintain training materials, user guides, and process documentation.
- Promote a culture of technology adoption and continuous learning across the company.
Vendor & System Administration
- Assist in vendor management, including contract renewals, license tracking, support coordination, and performance evaluation.
- Coordinate system updates, release testing, and change management with IT and vendor teams.
- Help evaluate new software solutions, pilot programs, and system integrations.
Integration & Data Awareness
- Support efforts to integrate systems for seamless data flow between project management, corporate services, and field applications.
- Work with IT and business intelligence teams to improve data accessibility, reporting, and analytics.
- Understand and advocate for data integrity, ownership, and governance across platforms.
Collaboration & Field Engagement
- Collaborate daily with IT staff, project executives, project and field leaders, and senior management to align technology initiatives with operational goals.
- Conduct regular visits to company offices and job sites to assess technology use, identify opportunities for improvement, and provide hands-on support.
QUALIFICATIONS
Education
- College degree in Construction Management or related discipline preferred.
- Education or formal training in computer science, programming, or software development is a plus and may substitute for the college degree above with relevant operational experience.
Experience
- Minimum of 5 years of experience in the construction industry.
- At least 4 years in construction operations (field or project management experience preferred).
- 2–4 years of experience in a role involving technology solution management, system administration, or software implementation
- Experience in major software/systems transitions preferred.
- Experienced in the end-to-end implementation of scalable data lake solutions for enabling enhanced data accessibility and analytics for strategic business decisions.
- Developed interactive dashboards and reports using Power BI or equivalent.
Technical Competencies
- Familiarity with construction technology platforms such as Procore, Viewpoint, Autodesk, Bluebeam, etc.
- Understanding of IT operations, system integrations (APIs, data exchanges, middleware), and database principles.
- Proficiency in Microsoft 365 ecosystem (SharePoint, Teams, Power BI) and other common collaboration tools.
- Ability to train, communicate, and translate technical concepts to non-technical users.
Full-time, In-Office — Coconut Grove, Miami
*YOU MUST BE LIVING IN MIAMI, FL IN ORDER TO APPLY*
Role Description
Riley Smith Group (RSG), a top-producing real estate team based in Coconut Grove, is seeking a highly driven Inside Sales Representative to manage inbound inquiries, nurture database opportunities, and convert conversations into qualified appointments for our agents.
This is not a passive administrative role.
This role is for someone who thrives on sales conversations, fast response times, and identifying opportunities within a large database. You will be the first point of contact for many prospective buyers and sellers, responsible for responding to inbound leads, qualifying opportunities, and ensuring that every inquiry receives consistent and professional follow-up.
You will work closely with our sales and marketing team, ensuring that leads are nurtured, tracked, and converted into appointments while maintaining clear visibility into the overall health of the database.
If you are self-motivated, competitive, and hungry to generate new business, this role offers the opportunity to grow within one of Miami’s top real estate teams.
What Success Looks Like (First 90 Days)
- Fast response times to inbound leads across all platforms
- Consistent follow-up systems established for new and existing leads
- High-quality appointments booked for agents each week
- CRM action plans implemented and maintained across assigned leads
- Clear visibility into lead status and database activity
- Strong communication and collaboration with agents and leadership
This role is accountable for conversion and opportunity creation, not just lead handling.
KEY RESPONSIBILITIES
Lead Management and Database Oversight
- Serve as the first point of contact for inbound real estate inquiries
- Respond quickly and professionally to incoming leads and sales calls
- Qualify prospects and identify their needs, timeline, and motivation
- Monitor lead distribution and ensure timely follow-up by agents
- Maintain clear visibility into the health and activity of the database
- Capture accurate information and update all interactions within the CRM
Appointment Setting & Opportunity Creation
- Convert inbound conversations into qualified appointments for agents
- Identify opportunities for listing appointments and buyer consultations
- Use consultative sales techniques to understand client needs and provide guidance
- Maximize opportunities within every interaction to generate new business
- Ensure agents are properly briefed on all appointments and lead context
Lead Nurturing and Follow Up Systems
- Create and manage follow-up action plans within the CRM
- Execute consistent follow-up through calls, texts, and email communication
- Maintain ongoing communication with prospects who are not yet ready to transact
- Track engagement and activity signals to identify emerging opportunities
- Ensure no qualified lead goes untouched within the database
Sales Call Handling
- Answer inbound sales calls and inquiries from prospective clients
- Provide a high-level customer experience during all conversations
- Handle a high volume of conversations while maintaining professionalism and accuracy
- Document key details from all conversations within the CRM
- Escalate opportunities or concerns to agents or leadership when appropriate
Performance and Process Optimization
- Maintain consistent CRM data quality and accurate lead tracking
- Monitor follow-up activity and help improve database engagement strategies
- Identify patterns or opportunities within the database that could generate new business
- Meet or exceed monthly and quarterly appointment and performance targets
- Work with leadership to continuously improve lead conversion processes
WHO YOU ARE
- Highly self-motivated and competitive
- Comfortable initiating and handling sales conversations
- Disciplined with follow-up and organization
- Thrives in a fast-paced, performance-driven environment
- A strong communicator with excellent listening skills
- Solution-oriented and proactive when identifying opportunities
- Professional, positive, and confident speaking with clients
You understand that consistent follow-up and speed-to-lead are critical drivers of business growth.
REQUIREMENTS
- Minimum 2+ years of ISA, inside sales, or appointment-setting experience
- Experience working with a CRM system such as Follow Up Boss, Boomtown, or similar platforms
- Experience working with a project management software, like
- Proven experience converting inbound leads into qualified appointments
- Strong phone communication and relationship-building skills
- Ability to manage high call volume and multiple conversations simultaneously
- Highly organized with strong attention to detail
- Comfortable working in a fast-paced sales environment
Work Schedule
Monday – Friday: 9:00 AM – 5:30 PM
Must be available to answer incoming sales calls on nights and weekends as needed
COMPENSATION AND GROWTH
- Competitive base salary + performance-based bonus structure
- Paid time off
- Opportunity to grow into a senior lead conversion or sales support role
- Access to industry training, systems, and real estate sales development
RECURRING MUST-ATTEND RSG EVENTS
- Coconut Grove Real Estate Talks (Local; Bi-annual)
- RSG Happy Hours (Select events throughout the year; Local; Recurring)
- RSG Team Meetings (Select events throughout the year; Local; Recurring)
TO APPLY
Please submit your resume to
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
* We love all pets like our own
* We're the future of the pet industry
* We're here to improve lives
* We drive outstanding results together
* We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco.
As a Sales Associate, you are at the heart of the Pet Care Center experience. You help pet parents find the right products and solutions for their pets while creating a welcoming, safe, and engaging environment for everyone who walks through our doors.
This role is ideal for someone who enjoys helping others, learning about pet care, and working as part of a team in a fast-paced, purpose-driven retail environment.
What You'll Do
Pet First
* Support the health, safety, and proper care of all animals in accordance with Petco policies and standards.
* Share accurate product and pet care information to help customers make informed choices.
* Help maintain a clean, safe, and welcoming environment for pets, customers, and partners.
Foster the Fun
* Greet customers and deliver friendly, helpful, and solution-focused service.
* Create positive shopping experiences that build trust and customer loyalty.
* Support teammates through collaboration and teamwork.
* Help maintain an organized, visually appealing sales floor.
Let's Go!
* Assist customers in selecting products and services that meet their pets' needs.
* Process sales, returns, and exchanges accurately and efficiently.
* Stock shelves, replenish merchandise, and support inventory integrity.
* Assist with store recovery, merchandising, and promotional set-ups.
* Follow all company policies, procedures, and safety standards.
* Support additional tasks and responsibilities as assigned.
Key Responsibilities
Customer Experience & Sales
* Deliver consistent, courteous, and knowledgeable service.
* Educate customers on products, services, and promotions.
* Support store sales and service goals.
Operations & Merchandising
* Maintain store cleanliness, organization, and presentation standards.
* Assist with inventory replenishment and stock accuracy.
* Support daily operational routines and task execution.
What Success Looks Like
* Customers feel welcomed and supported during every visit.
* The sales floor is clean, stocked, and easy to shop.
* Team members work collaboratively to support store goals.
* Pets are cared for safely and responsibly.
What You Bring
Experience & Skills
* Previous retail or customer service experience preferred but not required.
* Passion for animals and interest in pet care.
* Strong communication and interpersonal skills.
* Ability to multitask and work in a fast-paced environment.
* Basic math skills and comfort handling cash and transactions.
* Strong attention to detail and reliability.
Essential Functions & Work Environment
This role is performed in a Pet Care Center retail environment and requires active engagement on the sales floor.
* The role requires frequent standing and walking, as well as bending, kneeling, reaching, and lifting.
* Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds.
* Regular engagement with customers on the sales floor, including providing customer assistance and performing cashiering and point-of-sale transactions.
* Must be able to work in proximity to animals, including exposure to animal dander, odors, noises, and cleaning chemicals.
* Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays.
Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of this role.
Why You'll Love It Here
* Purpose-driven work that makes a difference for pets and people.
* A welcoming, inclusive team environment.
* Opportunities to learn, grow, and explore career paths.
* A fun, fast-paced role where no two days are the same.
Starting Rate:
$12.00
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