Ormat Technologies Inc Share Price Jobs in Usa

About , Inc.

, Inc. is a leading online gifting and experiential commerce company with a family of iconic brands including , Harry & David, Cheryl’s Cookies, , Things Remembered, and more. Our mission is to inspire more human expression, connection, and celebration—powered by innovative customer experiences and a seamlessly integrated technology ecosystem.

Key Responsibilities

Strategic Technology Leadership

• In conjunction with the Business and Product Management, define and execute a multi-year technology vision and roadmap spanning:
• Customer Care platforms (CCaaS (Contact Center as a Service), CRM, customer accommodations, digital engagement, WFM and analytics
• Develop and execute Enterprise Order Management integrations for exception handling
• Collaborating with Product Management to develop AI & Virtual agents’ strategy and execution
• Align technology investments to measurable business outcomes including:
• CSAT / NPS improvement
• Cost-to-serve reduction
• CSRs end-to-end productivity improvements
• Establish scalable, API-first, cloud-native architecture aligned to enterprise standards.

Technology Platform & Solution Ownership

• Ensure reliable, secure, compliant, and scalable technology platform to deliver operational capability across:
• Voice, chat, email, SMS, and digital service channels
• Integrated order capture and exception handling
• Work collaboratively within IT (and business) on integrations across ERP, WMS, TMS, Digital Commerce, Payments, real-time Inventory visibility and enterprise data platforms to drive a seamless customer and agent experience
• Collaborate on Customer Center strategy, design, reliability, and optimization:
• IVR, call routing, telephony platforms
• Order exception management workflows
• Self-service and agent assisted transactions
• Ensure peak-readiness and high availability (99.9%+ uptime) across all platforms.

Delivery & Modernization

• Lead large-scale technology transformation programs including:
• CCaaS implementation & migrations
• CRM modernization
• Workforce forecasting, planning and scheduling solutions
• Autonomous agents and customer experience improvements
• Implement agile engineering practices with outcome-based delivery.
• Establish architecture standards for technology selection, deployment, lifecycle management, and technical governance.
• Support modernization initiatives leveraging:
• Intelligent call routing and speech recognition
• Predictive inventory analytics
• Automated order exception handling

Innovation& Intelligent Automation (AI/ML, Agentic AI, Bots)

• Support adoption of AI, machine learning, and intelligent automation across customer care.
• Support implementation of Agentic AI and autonomous workflow agents to:
• Address and resolve WIMO calls
• Resolve order exceptions
• Automate refunds, replacements, and adjustments
• Proactively manage inventory imbalances
• Assist agents with real-time recommendations and next-best actions
• Collaborate and support conversational AI, chatbots, voice bots, and virtual assistants to increase containment, improve personalization, and reduce cost-to-serve.
• Deploy predictive analytics and ML models for:
• Call volume forecasting
• Order risk scoring
• Inventory demand sensing
• Backorder prevention
• Establish foresight metrics, alerts and early-warning dashboards to anticipate service spikes, fulfillment bottlenecks, delivery and inventory constraints before customer impact.
• Partner with Data & Analytics to operationalize semantic-layer-driven intelligence into customer[1]care systems.

Operational Excellence & Reliability

• Own production support, incident management, and platform stability.
• Reduce incident rates and Mean Time to Resolution (MTTR).
• Ensure resilience, disaster recovery readiness, and business continuity.
• Optimize system performance to handle seasonal and promotional peaks.

Data, Analytics & Automation

• Enable analytics layer to help business improve:
• Call containment
• Forecast accuracy
• Agent productivity
• Customer and Agent experience
• Cost-to-serve
• Establish KPI dashboards measuring both technical and business performance impact.

Leadership & Cross-Functional Collaboration

• Build and lead high-performing engineering, architecture, and operations teams.
• Partner closely with:
• Product Management and Customer Care Operations
• Supply Chain & Fulfillment
• Digital Commerce
• Finance & FP&A
• Security & Compliance
• Influence executive stakeholders and participate in steering committee governance.
• Ensure alignment with enterprise Intake Planning and capital prioritization processes.

Qualifications:

Experience

• 10+ years of progressive senior technology leadership and management of enterprise platforms experience (Sr. Director or VP level).
• eCommerce environments ($1B+ revenue).
• Experience managing global teams (including off-shore development centers) and large technology portfolios.

Technical Expertise

• Deep knowledge of:
• CCaaS platforms (e.g., Dynamics, Genesys, Five9, NICE, Kodex)
• CRM platforms (e.g., Salesforce, Dynamics, Zendesk, ServiceNow)
• Workforce Management Solutions
• IVR and call/chat routing & optimization
• Strong understanding of:
• Cloud-native architecture
• API and microservices design
• Event-driven integration patterns
• Enterprise security and compliance standards

Leadership Competencies

• Strategic thinker with firm grasp on innovation and emerging technologies.
• Clear communicator with strong business acumen.
• Proven ability to influence C-level executives.
• Strong vendor negotiation and ecosystem management skills.
• Data-driven decision-maker with measurable results orientation.
• Exceptional team player with proven servant leadership style.

Education

• Bachelor’s degree in Computer Science, Engineering, Information Technology is required.
• Advanced degree preferred

Looking for a career with a great company? We have opportunities available in Liverpool, NY for Truck Drivers and Warehouse Associates.

Attend our hiring event where well provide you with information about our team and the open positions below.

Our leadership team looks forward to meeting you!

When: October 12th, 10am - 5pm

Where: 4560 Morgan Place

Liverpool, New York 60;13090

What we offer:

Competitive pay

Comprehensive benefit plan (medical, dental, vision, short/long term disability, life insurance and more)

Retirement benefits

Paid time off (vacation, holidays, PTO and sick)

Employee Discount Programs

Paid training

Opportunities for growth and career advancement

We have the following positions available:

Class A or B CDL Truck Driver (Home Nightly) - $21.00/hr with a $5,000 Sign-on Bonus ($3,000 payable at 90 days and $2,000 at 1 year).

- Responsible for safely and efficiently operating a vehicle to deliver hardgoods, compressed cylinders, and associated products.

Cylinder Processor (Warehouse Associate) - $20.00/hr

- Responsible for performing duties associated with filling, labeling & preparing low pressure packaged gas cylinders and maintaining the cryogenic liquid filling system.

Praxair Distribution, Inc., a Linde Company, Praxair Distribution, Inc. is the worlds largest industrial gas company. We take pride in making our plant more productive with products, services and technologies that include high-performance surface coatings as well as specialty, medical, and process gases. For more information, please visit us at the job fair or at 60; qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.

Convergent Therapeutics, Inc. is a clinical-stage biotechnology company focused on developing tumor-selective alpha radio antibodies to target cancer. The company was founded by world-renowned experts in clinical care and research, drug development, and cancer biology, and Convergent’s proprietary platform is licensed from Cornell University. In harnessing the selectivity of antibodies and tumor-destructive potential of alpha radioisotopes, Convergent's radio antibodies precisely target cancer cells with potent, localized radiation.

In addition to the roles and responsibilities outlined below, we value team members who are eager to make an impact and grow with us professionally. We are seeking an individual who enjoys multi-tasking and has the willingness and flexibility to assume additional responsibilities as assigned.

Location: 50 Milk Street, Boston, MA

Reporting to: Caitlyn Harvey, SVP of Technical Operations

Responsibilities

• Create a strategy and lead the MSAT function through CPI, Phase 3 IND submission, PPQ and CPV (this includes API, Drug Substance, and Drug Product).
• Lead technology transfers and author technical documents including reports, standard operating procedures, master batch records, work instructions
• Collaborate with the Development Lead to learn and document the process as well as co-author development protocols and development technical reports.
• Responsible for authoring key IND updates and justifications
• Responsible for authoring MVP
• Provide onsite support at the CDMO, develop a training plan for manufacturing operators, and oversee process execution
• Lead investigations to troubleshoot process execution challenges including RCA
• Demonstrate ability to engage and effectively influence team members across multidisciplinary teams while prioritizing multiple projects and meeting deadlines
• Drive curiosity, scientific rigor and excellent problem-solving skills across a fast-paced performance driven environment

Requirements

• BS and/or MS in Chemical, Biological, or Biomedical Engineering
• 10+ yrs or equivalent combination of education and work experience
• Experience authoring IND sections
• Previous experience with antibody based drug substances and antibody-drug-conjugates
• Detail-oriented with good problem-solving, technical writing and verbal communication skills
• Ability to effectively work in multidisciplinary teams, meet deadlines, and prioritize multiple projects
• Aptitude for working in a self-driven, performance/results-oriented, fast-paced matrix environment
• Well versed with cGMP requirements and working in a regulated environment, including experience as person-in-plan and/or GMP operator.
• Working knowledge of statistical design of experiments (DoE) and RCA.
• Excellent technical writing skills
• Ability to travel up to 25% of the time
• This is a Hybrid role, in office 2 to 3 days a week
• We are considering Greater Boston based candidates only

Nice to haves:

• Knowledge of radiochemistry
• Understanding of analytical methods such as HPLC, SPR, and cell based assays.
• Experience developing scale down models

Equal Opportunity Employer

We are committed to recruiting, developing, and retaining the most talented people from a diverse candidate pool. All aspects of employment, including the decision to hire or promote, will be based on aptitude, performance, and business need. We do not discriminate on the basis of race, color, religion, sex, national origin, age, physical or mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, or any other legally protected status. We will make reasonable accommodation for qualified individuals in accordance with applicable law.

Compensation:

$145,000.00 to $160,000.00 per year annual salary.

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law.

Required Skills & Experience

-10+ years of experience in technology, consulting, or enterprise solution delivery.

-Proven success leading large enterprise initiatives with multiple stakeholders and dependencies.

-Experience creating and executing long‑term, multi‑year strategies that align with business goals.

-Strong ability to communicate complex concepts clearly to both technical and non‑technical audiences.

-Demonstrated experience in organizational leadership, including team collaboration, cross‑team alignment, and relationship building.

-Ability to influence without authority across diverse teams and leadership levels.

-Experience improving team or organizational health through process optimization, workload balancing, or operating model changes.

-Strategic thinker who can anticipate business needs and guide teams through ambiguity and change.

-Experience partnering with executives and business leaders to ensure alignment and shared understanding of priorities.

-Strong inclination toward collaboration, curiosity, innovation, and fostering continuous learning within teams.

Nice to Have Skills & Experience

-Experience supporting or leading enterprise-wide transformation initiatives beyond their immediate team.

-Background in consulting, especially within strategy, org design, or enterprise delivery environments.

-Strong familiarity with emerging technologies and the ability to recommend new approaches to improve enterprise solutions.

-Experience building or maturing operating models, intake processes, or delivery frameworks across large teams.

-Prior work influencing executive-level stakeholders or leading strategy discussions at the senior leadership level.

-Demonstrated success improving team culture, engagement, or retention within a technical organization.

-Strong aptitude for communication frameworks, decision frameworks, or structured problem solving used to manage ambiguity.

-Experience partnering closely with cross-functional groups (Product, Engineering, Ops, Data, CX, etc.) to drive alignment and shared priorities.

-Experience establishing or improving continuous improvement programs or delivery optimization efforts.

-Track record of fostering an environment of curiosity, innovation, and continuous learning within teams.

Job Description

Insight Global is seeking a Sr. IT Manager focused on strategy and organizational leadership to support a large Enterprise Solutions team. This leader will guide long‑term planning, shape team structure, and drive cross‑functional alignment across the business and technology groups.

Day‑to‑day responsibilities include:

-Developing and executing multi‑year strategies that align technology initiatives to broader business goals.

-Designing and refining organizational structures, improving workload balance, and creating sustainable operating models for large teams.

-Leading cross‑team collaboration to ensure clear communication, shared priorities, and smooth delivery across multiple stakeholders.

-Partnering closely with business leaders, executives, and technical teams to ensure alignment, transparency, and buy‑in around enterprise initiatives.

-Driving change in ambiguous environments by applying strategic frameworks, setting vision, and providing clarity for teams during periods of growth or transformation.

-Identifying opportunities for process optimization, improving team health, and strengthening delivery predictability.

-Communicating complex concepts in clear, accessible terms to both technical and non‑technical audiences.

-Fostering a culture of collaboration, continuous improvement, and curiosity across diverse teams.

At Rite-Hite, your work makes an impact. As the global leader in loading dock and door equipment, we design and deliver solutions that keep our customers safe, secure, and productive. Here, you'll find innovation, stability, and the chance to grow your career as part of a team that's always looking ahead.

Rite-Hite is a global leader in industrial safety and efficiency solutions. As part of our digital transformation journey, we are seeking a Systems Architect, Camera and Vision Technologies to help build and scale intelligent systems that leverage visual sensing to deliver real-time awareness, automation support, and customer value in industrial environments.

The Systems Architect, Camera and Vision Technologies is responsible for defining and guiding the architecture for camera hardware, vision pipelines, and vision-enabled capabilities deployed on devices and edge platforms. This role ensures that camera and vision solutions are scalable, reliable, secure, and aligned with enterprise product and platform objectives.

The architect partners closely with product management, device and edge software teams, AI/ML teams, hardware engineering, and digital solution leaders to translate business and customer requirements into robust camera and vision foundations that enable consistent behavior, efficient lifecycle management, and high-quality user experiences.

CORE RESPONSIBILITIES

• Define and maintain reference architectures, design patterns, and standards for camera hardware, vision pipelines, and edge-based vision processing.
• Establish common approaches for camera integration, image acquisition, preprocessing, inference pipelines, and data management.
• Ensure architectural decisions support real-time operation, scalability, reliability, safety, and security.

• Drive the strategic use of camera and vision technologies to enable safety, productivity, automation, and maintenance use cases.
• Own a portion of the internal technology radar related to cameras, vision sensors, and visual analytics.
• Foster responsible, ethical, and transparent use of vision technologies aligned with privacy, cybersecurity, and safety requirements.

• Partner with product management and engineering teams to enable vision-based capabilities such as event detection, situational awareness, condition monitoring, and automation support.
• Guide architectural decisions related to camera selection, optics, illumination, environmental constraints, and edge compute limitations.
• Promote reuse and consistency of camera and vision components across products and platforms.

• Define patterns for integration between camera and vision technologies, edge AI/ML solutions, device software, hybrid mobile applications, and enterprise or cloud-based platforms.
• Ensure solutions support online, offline, and hybrid deployment models common in industrial environments.
• Promote interoperability with internal systems and approved third-party technologies.

• Define secure-by-design and safety-aligned principles for camera and vision deployment, including data protection and access controls.
• Ensure alignment with applicable safety, quality, and industrial cybersecurity standards.
• Participate in architecture and design reviews to assess risk, resilience, and compliance.

• Collaborate across product management, device and edge software, AI/ML, hardware engineering, manufacturing, service, and mobile application teams.
• Provide technical leadership, mentorship, and guidance related to camera and vision technologies.
• Serve as the technical voice for vision-based capabilities in strategic customer conversations and enterprise implementations when appropriate.

• This role does not have direct reports but is expected to provide technical leadership and architectural guidance across multiple teams.

QUALIFICATIONS

• Bachelor's degree in Computer Science, Software Engineering, Electrical Engineering, Computer Vision, or a related technical field required; Master's degree preferred.
• 8+ years of experience delivering camera- or vision-enabled systems, with experience deploying solutions in industrial or edge environments.
• Experience with connected, automated, or safety-critical systems preferred.

• Strong understanding of camera systems, optics, image processing, and computer vision architectures.
• Experience designing vision pipelines that balance performance, latency, accuracy, and environmental constraints.
• Ability to think systemically across cameras, sensors, edge platforms, AI/ML, mobile applications, and cloud services.
• Strong communication skills and ability to influence cross-functional stakeholders.
• Familiarity with industrial automation, safety systems, or vision-based sensing is a plus.

Leadership & Collaboration:

• Visionary technical leader who can inspire cross-functional teams and align stakeholders to a shared product vision.
• Exceptional communicator across technical and non-technical audiences.
• Committed to data-driven decision-making and delivery excellence.

Why Join Rite-Hite Digital Solutions?

As a technology leader within a globally trusted industrial brand, you will play a pivotal role in shaping how camera and vision technologies are applied to improve safety, productivity, and automation in real-world industrial environments. Your work will directly influence how visual sensing becomes a scalable, reliable foundation for next-generation connected solutions.

What We Offer

At Rite-Hite, we take care of our people - because when you're supported, you can do your best work. Our benefits are designed to support your health, your future and your life outside of work:

• Health & Well-being: Comprehensive medical, dental, and vision coverage, plus life and disability insurance. A robust well-being program with an opportunity to receive an extra day off and more.

• Financial Security: A strong retirement savings program with 401(k), company match, and profit sharing.

• Time for You: Paid holidays, vacation time, and personal/sick days each year.

Join us and build a career where you're supported - at work and beyond.

Rite-Hite is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law.In accordance with VEVRAA, we are committed to providing equal employment opportunities for protected veterans.We are also committed to maintaining a drug-free workplace for the safety of our employees and customers.

Ready for the next step in your IT leadership career?

Bishop & Company is recruiting an IT Director for a multi-national food service organization, and this role is an exciting opportunity for a high-performing IT Manager or Project Managerwho is ready to move into a Director-level position.

If you’re currently leading infrastructure, vendors, and projects—and want broader ownership, executive exposure, and a clear growth path—this is an opportunity to step up, expand your impact, and grow into a Director role.

This is a 100% on-site role in Honolulu. Candidates must reside on Oahu by time of hire. No relocation assistance provided.

Your Role

As IT Director, you’ll build on your existing IT management experience while taking on broader responsibility forrestaurant technology, infrastructure reliability, and modernization initiatives. You’ll partner closely with Operations and leadership while continuing to lead projects and teams.

This role supports and develops someone who already understands:

• Managing distributed environments
• Leading IT projects
• Supporting operationally critical systems

What You’ll Be Responsible For

Restaurant Technology Leadership

• Support and modernize restaurant systems, includingPOS, drive-thru technology, mobile ordering, and digital menu boards
• Partner with Operations, Marketing, and Finance to support omnichannel guest experiences
• Identify opportunities to improve performance using automation, emerging technologies, and system enhancements

Infrastructure & Multi-Site IT Management

• Oversee the stability, scalability, and security of multi-site IT infrastructure
• Support restaurant and corporate systems across California and Hawaii
• Improve network reliability, cybersecurity, and data privacy
• Standardize technology deployments across multiple locations

Project Management & Agile Delivery

• Lead IT projects from planning through implementation and post-deployment support
• Apply Agile methodologies to technology initiatives
• Balance multiple priorities while delivering solutions on time and within scope

Leadership, Vendors & Growth

• Lead and mentor a small IT team
• Manage relationships with technology vendors and service providers
• Support budgeting and resource planning with senior IT leadership
• Play a key role in change management and system adoption

Required Experience

• Proven, progressive IT management experience
• Enterprise-level infrastructure support
• Hands-on experience leading IT projects and implementations
• Familiarity with Agile environments
• Vendor and stakeholder management experience

Preferred Background

• Restaurant, retail, hospitality, or multi?unit operations
• Experience with POS systems, restaurant technologies, and infrastructure
• Exposure to cloud platforms, systems integration, and cybersecurity
• Bachelor’s degree in IT, Computer Science, or related field

Compensation is unique to each candidate and relative to the skills and experience they bring to the position. The salary range for this position typically starts at $80,000+ with flexibility depending on candidate qualifications.. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range.

Bishop & Company provides recruiting and placement services for client companies and opportunities for job seekers throughout Hawaii. We charge no fees to candidates and our client services are 100% guaranteed.

Equal Opportunity Employer – Disability and Veteran

Technology Account Executive

New Business | Hunter Role

Location: Buford, GA

Compensation: Base salary $60,000–$70,000 with OTE $120,000–$140,000+

About SureLock Technology

SureLock Technology is a fast-growing IT solutions provider and a three-time Inc. 5000 honoree, recognized as one of the fastest-growing private companies in America. Ranked #112 in 2022 and #86 in 2023, SureLock continues strong momentum into 2024. Fewer than 20 percent of companies achieve this distinction three years in a row.

We deliver advanced IT solutions across education, government, and commercial markets, with a focus on network infrastructure, data center modernization, and cybersecurity.

Our mission is simple: solve complex technology problems while delivering the best customer experience in the industry. Our core values, proactive ingenuity, positive team harmony, relentless commitment, and trusted reliability, guide how we serve customers and support our team.

About the Role

This is not a Farmer role.

The Technology Account Executive is a new-business, hunter-focused position responsible for prospecting, opening doors, and winning new customer relationships. This role is ideal for someone who wants to build something of their own, a book of business created through effort, consistency, and curiosity.

While relationships you bring in will be nurtured long-term, the primary focus is new logo acquisition. You will own your pipeline end-to-end, from first outreach through close, working closely with engineering and services teams to deliver thoughtful, high-impact solutions.

This is a long-term career opportunity for someone who understands that sustainable success in sales is built over time.

Key Responsibilities

• New Business Development (Primary Focus): Proactively prospect, network, and hunt for net-new accounts within assigned markets and verticals. Create opportunities through outbound activity, referrals, and strategic outreach.
• Pipeline Ownership: Build, manage, and grow a healthy sales pipeline. Maintain accurate forecasting and pipeline hygiene.
• Consultative Selling: Engage prospects using a discovery-first approach to understand business challenges. Learn SureLock’s solutions and guide customers toward outcomes that solve real problems.
• Customer Experience Leadership: Own the customer journey from first conversation through close. Ensure a professional, transparent, and trust-based experience throughout the sales process.
• Internal Collaboration: Partner with engineering, services, and leadership to design strong solutions and execute effectively. Coordinate internal resources to support successful deal outcomes.
• Relationship Building: Develop long-term customer relationships with accounts you bring into SureLock. Create repeatable value and future growth opportunities.

What We’re Looking For

• Experience: Bachelor’s degree or equivalent professional experience. Technology sales experience is a plus but not required. Compensation will align with experience.
• Hunter Mentality: Comfortable creating opportunities and opening doors through proactive effort. Motivated by building something from scratch rather than inheriting accounts.
• Growth Mindset: Curious, coachable, and committed to continuous improvement. Willing to learn both sales skills and technical fundamentals.
• Discipline and Work Ethic: Consistent, daily effort toward pipeline creation and follow-through. Strong personal accountability for results.
• Career Focused: Looking to build a long-term sales career, not just take a job.

Why Join SureLock Technology?

• Build your own book of business and be rewarded for the value you create
• Work alongside experienced technical and leadership teams invested in your success
• Access real training, real support, and real opportunity
• Join a company focused on relationships, accountability, and long-term growth

Join US

At SureLock Technology, we’re not hiring order-takers, we’re building sales professionals who want ownership, growth, and upside.

If you’re driven to hunt, eager to learn, and motivated to build something meaningful over time, we’d love to talk. Let’s build your future, together.

About RFS®

At RFS®, we don’t just manage projects—we build lasting partnerships. Our mission is to deliver exceptional multisite project management through constant communication, technical excellence, and a commitment to quality.

As RFS® continues expanding nationally, our technology systems play a critical role in supporting operations, communication, and data-driven decision making. We’re looking for a systems-minded IT Coordinator who thrives in a fast-paced environment and enjoys helping teams work more efficiently through reliable technology and strong system support.

Role Overview

The IT Coordinator supports the day-to-day operation of the company’s technology systems and provides internal help desk support across the organization.

This role requires strong troubleshooting ability, clear communication, and a systems-oriented mindset. The IT Coordinator will help maintain user access, configure employee technology, and support core platforms such as Salesforce and Microsoft 365.

You’ll serve as a key support resource for Team Members across the company, helping resolve technical issues, maintain system reliability, and contribute to the ongoing improvement of our technology environment.

This position is based in Brooksville, FL, with hybrid flexibility depending on operational needs.

Key Responsibilities

• Provide help desk support and resolve internal technical issues across company systems
• Troubleshoot hardware, software, and user access issues for Team Members
• Configure laptops, mobile devices, and system access for new employees prior to onboarding
• Administer and support internal platforms including Salesforce and Microsoft 365
• Maintain user permissions and system configurations across company tools & platforms
• Assist with the development and maintenance of internal documentation, SOPs, and system procedures
• Monitor recurring issues and help identify opportunities to improve system workflows and processes

What Makes You a Fit

• Experience in IT support, help desk, or systems administration
• Hands-on experience supporting Salesforce or similar CRM platforms
• Strong troubleshooting and problem-solving ability
• Comfortable supporting both hardware and cloud-based systems
• Clear communication skills and the ability to assist non-technical users
• Organized and systems-minded with the ability to manage multiple support requests
• Service-oriented mindset with a desire to help teams succeed through reliable technology

What We Offer

• Competitive compensation and quarterly performance incentives
• Growth opportunities as RFS® expands
• Collaborative, high-performance culture
• Hands-on training & professional development support
• Tuition reimbursement & opportunities to expand technical certifications

The IT Project Coordinator will be responsible for planning, managing, and executing cross-functional IT projects to support our client's business goals. The role requires strong collaboration, organizational, and stakeholder management skills, with a focus on meeting project timelines and budgets.

Key Responsibilities:

• Coordinate the activities between all the teams that need to make changes
• Will be mostly normal hours; may require some flexible time for updates, when necessary, after hours
• Oversee and develop a project task list (tracker), risk/issue/action, project contacts and a full-scale project plan as required within our client's United States Inc.'s approved applications and systems
• Assemble and coordinate project resources both internally, externally, and with 3rd parties
• Manage project budget, resource allocation, project plan, project trackers and project timelines as required
• Communicate expectations to stakeholders and team, gaining acceptance and accomplishing customer business objectives
• Work with the Resource Management Group to explore ways to drive efficiencies on third party project delivery

Qualifications:

• 3+ years' experience in Project Coordination
• Strong VAR (value added reseller) experience
• Proficiency in Microsoft Word, Excel, and Project
• Excellent customer interfacing skills
• Strong communication skills, both written and verbal
• Proven experience in effective meeting facilitation