Open Systems Technologies Remote Jobs in Usa
2,076 positions found — Page 13
Join our team to be a part of the exciting transformation as we migrate UMD computing systems to a modern cloud-based solution.
The Manager, Workday Integration is responsible for overseeing the integration development, leading a team of Engineers in developing Workday integration code, including Studio, EIB, Reports, and BIRTs as part of the Workday Student implementation.
The Manager leads a team of Software Engineers and performs a range of managerial duties including interviewing, hiring, terminations, salary adjustments, mentoring, coaching, performance review, and staff development.
The position manages the day-to-day development activities and is responsible for the associated tasks within the software development life cycle, including project management, planning, coordination, testing, documentation, and ensuring the quality of deliverables.
The Manager is expected to provide consistent and clear written and verbal communications, monitor individual and team progress, and proactively address schedule issues as necessary.
At times, this position requires hands-on software development to complete initiatives on time.
As a member of the leadership team, the Manager will provide progress briefings as needed, participate in activities to fulfill the department’s mission, and perform other duties as assigned.
**This position is considered essential and may be required to work at the normal work location or an alternative location during a major catastrophic event, weather emergency, or other operational emergency to help maintain the continuity of University services.
May be required to work evenings, nights, weekends, or different shifts for extended periods.
** Physical Demands: Sedentary work.
Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Repetitive motion.
Substantial movements (motions) of the wrists, hands, and/or fingers.
The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
Licenses/Certifications: N/A Minimum Qualifications: Education: Bachelor’s degree from an accredited college or university.
Experience: Five (5) years of professional experience supporting the operations, maintenance, and administration of information technology infrastructure.
Including at least two (2) years of technical team and personnel management experience.
Other: Additional work experience as defined above may be substituted on a year-for-year basis for up to four (4) years of the required education.
Written and oral communication skills with the capability of adapting communication style to different audiences Ability to to lead presentations and training with large groups Effectively manages communications and relationships with DIT stakeholders Ability to work well with other Managers, Assistant Directors, and Directors to identify and solve problems, make improvements, and address ongoing issues Ability to provide a team with effective direction and support in implementations using standards and techniques that will lead to a repeatable and reliable solution Ensure documentation standards and procedures are implemented for all team responsibilities Demonstrate the ability to define deadlines and manage and maintain the quality of the work in use Knowledge of IT security principles and practices is necessary to protect the systems and data from threats.
The capacity to comprehend and handle interpersonal dynamics, demonstrate empathy towards team members, and effectively handle conflicts or challenging circumstances..
Experience in coaching and mentoring team members to enhance their performance, provide constructive feedback, and help them develop their skills.
Skilled in the use of office productivity software such as Office 365 or Google Workspaces Knowledge of the principles and practices of project management.
Knowledge of best practices in leadership and management.
Ability to interpret and apply policies, procedures, regulations, and laws.
Ability to multitask while demonstrating a commitment to customer service.
Knowledge of interfaces best practices in designing usable applications.
Knowledge of high level languages and code deployment and management Preferences: Experience with Workday’s Integration Framework Experience developing technical integrations from beginning to end Experience with ETL and/or Report development platforms.
Experience with Java Additional Information: Please note that all positions within the Division of Information Technology (DIT) have an in person component with expected time in our College Park, MD location per week.
Telework is not a guaranteed work arrangement.
Visa Sponsorship Information: DIT will not sponsor the successful candidate for work authorization in the United States now or in the future.
F1 STEM OPT support is not available for this position.
Required Application Materials: Resume, Cover Letter, List of three References Best Consideration Date: March 27, 2026 Posting Close Date: Open until filled Open Until Filled: Yes Job Risks: Not Applicable to This Position Salary Range: $148,000.00
- $177,600.00 Please apply at: Financial Disclosure Required: No For more information on Financial Disclosure, please visit Maryland's State Ethics Commission website .
Department: DIT-ERP-Software Engineering Worker Sub-Type: Staff Regular Benefits Summary: For more information on Regular Exempt benefits, select this link .
Background Checks: Offers of employment are contingent on completion of a background check.
Information reported by the background check will not automatically disqualify anyone from employment.
Before any adverse decision, the finalist will have an opportunity to provide information to the University regarding disclosable background check information.
The University reserves the right to rescind the offer of employment or otherwise decline or terminate employment if the information reported by the background check is deemed incompatible with the position, regardless of when the background check is completed.
Employment Eligibility: The successful candidate must complete employment eligibility verification (on Form I-9) by presenting documents that establish identity and work authorization within the timeframe required by federal immigration law, and where applicable, to demonstrate renewed employment authorization.
Failure to complete employment eligibility verification or reverification within the timeframe set forth by law may result in suspension or termination of employment.
EEO Statement : The University of Maryland, College Park is an Equal Opportunity Employer.
All qualified applicants will receive equal consideration for employment.
Please read the University’s Equal Employment Opportunity Statement of Policy.
Title IX Non-Discrimination Notice See above description for requirements.
Delivery Ops
- Mail/Finishing Level 1 Dallas, TX
- Onsite 11 months Essential Functions Receive, sort, and process incoming mail, documents, packages, and supplies.
Notify recipients and distribute mail through scheduled delivery runs.
Pick up and deliver mail throughout the facility on scheduled routes.
Record and process accountable mail while maintaining accurate logs.
Track, trace, and resolve delivery issues with USPS and courier services.
Prepare mail and packages for shipment through postal and express services.
Perform quality checks on outgoing mail and validate internal addresses.
Use barcode lookup systems for mail processing and tracking.
Utilize common mail services including fax, postal, and air express systems.
Complete shipping forms and process shipments electronically in shipping systems.
Perform document finishing work such as folding, inserting, and preparing materials for mailing.
Open, scan, and electronically distribute incoming mail.
Assemble, package, ship, and track fulfillment and kitted materials.
Follow mailroom security procedures and tracking protocols.
Scan or barcode incoming mail and packages for tracking purposes.
Log, transmit, receive, and distribute faxes in a timely manner.
Process shipping and receiving using automated tracking systems.
Monitor, order, and replenish mailroom and shipping supplies.
Send and receive email communications related to mail and shipment activities.
Arrange alternative courier services to meet customer delivery requirements.
Operate, clean, and maintain mailroom and shipping equipment.
Contact service providers when equipment maintenance or repair is required.
Determine proper packaging standards for outgoing materials.
Perform driving duties when required.
Required Skills Ability to lift and move up to 50 pounds.
Ability to read, write, and follow instructions in English.
Basic PC and Internet skills, including: Opening applications Creating and managing folders Finding, renaming, deleting, and recovering files Sending and managing emails with attachments Basic internet navigation and web searches Basic knowledge of Microsoft Word (create, edit, print, and save documents).
Basic knowledge of Microsoft Excel (data entry, formatting, saving, and printing spreadsheets).
Strong customer service and communication skills.
Ability to manage multiple tasks simultaneously.
Ability to work independently with minimal supervision.
Basic data entry skills.
Education Minimum: High School Diploma or equivalent.
Education Verification Education verification required.
Metasys Technologies is an equal opportunity employer.
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.
Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.
Visit us at to learn more and view our open positions.
Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact our Talent Specialist, Lavanya at (224) 369-0873 Title: Technical Scrum Master Duration: 12 Months Location: St.
Paul, MN Schedule: 8:00 AM
- 5:00 PM, mornings are important for Israel team overlap.
Local candidates only Only W2 candidates are eligible for this position.
Third-party or C2C candidates will not be considered.
Description: Job Description Seeking a motivated and experienced Scrum Master to lead Agile teams in delivering high-quality software for medical products that advance clinical excellence.
As a member of the software development team you will help take these products to the next level by optimizing cost, improving quality and increasing access.
Essential Responsibilities Servant leader who would facilitate scrum ceremonies, remove impediments, and ensure adherence to Agile principles and Scrum practices.
Work closely with Product Owners, Developers, and other stakeholders to foster a culture of continuous improvement and high performance.
Provide technical leadership to an Agile team of 6 to 8 Software Engineers Translate requirements / vision into prioritized list of user stories and deliver to required timelines and quality standards with continuous backlog refinement Coordinate with other Scrum Masters and Agile teams to ensure alignment and technology reuse Support process improvements which guide the development, sustaining and support activities Track and report key Agile metrics (e.g., velocity, burndown charts) Coach, mentor and lead the team Work cross functionally with other business departments to align activities and deliverables Drive world-class quality in the development and support of products Communicate effectively both within immediate team and across the program and business leadership team Ensure team receives consistent messages and has clear understanding of business direction, strategy and results Engage subject matter experts in successful transfer of complex domain knowledge Have familiarity with all aspects of Software Development Life Cycle and methodologies Leveraging DFR in Agile software development methodologies to drive reliability and predictability throughout the product development life cycle.
Understand challenge and collaborates with cross-functional teams mainly designing and testing.
Adding features to existing products.
Willing to listen to the pain points from the team.
Qualifications/Requirements Bachelor's Degree in Computer Science or in STEM Majors (Science, Technology, Engineering and Math) 4 years C or C#.net in Microsoft Windows development 4 years of Agile software development Object Oriented Design Experience Desired Characteristics Technology/Process Master's Degree in Engineering or Computer Science Certified Scrum Master Global team experience Experience in software development in the medical/Pharma field Software development tool experience such as Perforce, Jira, Jenkins Understanding of Agile frameworks (Scrum, Kanban, SAFe).
Windows/ Jira/ Agile Implementation Leadership Ability to take ownership of small and medium sized tasks and deliver while mentoring and helping team members Ensure understanding of issues and present clear rationale.
Able to speak to mutual needs and win-win solutions.
Uses two-way communication to influence outcomes and ongoing results Identify misalignments with goals, objectives, and work direction against the organizational strategy.
Make suggestions to course correct Continuously measure deliverables of self and team against scheduled commitments.
Effectively balance different competing objectives Personal Attributes Strong oral and written communication skills Strong interpersonal skills Effective facilitation, coaching, and conflict-resolution skills.
Persists to completion, especially in the face of overwhelming odds and setbacks.
Pushes self for results; pushes others for results through team spirit Role Context Role open due to multiple projects; developers need to return to coding.
Department: Electrophysiology (cardiac mapping, 3D heart modeling).
Projects: UI updates, performance/cybersecurity, catheter integration.
Typical day: Daily scrums, backlog management, bug tracking, meetings.
Success: Predictable project delivery, adherence to sprint plans.
Challenges: Balance technical skills with Agile experience.
Candidate Profile Required: Agile/Scrum experience, computer science/software background.
Preferred: Regulatory knowledge, medical device experience.
Certifications: CSM nice-to-have; experience more important.
Systems: JIRA, Confluence, EP system.
Traits: Strong communicator, motivator, critical thinker.
Experience: 5 7 years overall; 3 5 years as Scrum Master.
Additional Insights Urgency: High.
Deal-breaker: Must have Scrum Master experience.
Team culture: Fast-moving, adaptable, positive morale.
Software Development Project experience for Enterprise software.
Interview Process Two rounds: Phone/Teams, then in-person.
Participants: Hiring manager, PM, developers.
About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.
The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer.
DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
Scrum master, C or C#.net, Agile software development
Date posted:
Mar. 12, 2026
Description:
This position may be eligible for a $25K sign on bonus for external hires!
What We're Doing:
Lockheed Martin, Cyber & Intelligence invites you to step up to one of today's most daunting challenges: the use of advanced electronics to undermine our way of life. As a cyber security professional at Lockheed Martin, you'll protect the networks that our citizens and the world depend upon each minute: Financial assets. Healthcare information. Critical infrastructure. Hazardous materials. The uninterrupted flow of energy that keeps modern life moving. Here, you'll work with cybersecurity experts on the forefront of threat protection and proactive prevention. In this fast-paced, real-world environment, you'll draw on all your education and experience as well as the resources of Lockheed Martin to keep the threats at bay.
Cyber | Lockheed Martin
Who we are:
Our team is solving the tough challenges and pushing the boundaries of technology to help our customer achieve its mission.
#RMSC6ISR
Why Join Us:
Your Health, Your Wealth, Your Life
Our flexible schedules, competitive pay and comprehensive benefits enable you to live a healthy, fulfilling life at and outside of work.
Learn more about Lockheed Martin's competitive and comprehensive benefits package.
We support our employees, so they can support our mission.
The Work:
As a Java Software Engineer, you will:
• Analyze user requirements to derive software design and performance requirements
• Debug existing software and correct defects
• Provide recommendations for improving documentation and software development process standards
• Design and code new software or modify existing software to add new features
• Integrate existing software into new or modified systems or operating environments
• Develop simple data queries for existing or proposed databases or data repositories
• Write or review software and system documentation
• Serve as team lead at the level appropriate to the software development process being used on any particular project
• Design or implement complex database or data repository interfaces/queries
• Develop or implement algorithms to meet or exceed system performance and functional standards
• Assist with developing and executing test procedures for software components
• Develop software solutions by analyzing system performance standards, confer with users or system engineers; analyze systems flow, data usage and work processes; and investigate problem areas
• Modify existing software to correct errors, to adapt to new hardware, or to improve its performance
• Design, develop and modify software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design
• Design or implement complex algorithms requiring adherence to strict timing, system resource, or interface constraints; Perform quality control on team products
• Implement recommendations for improving documentation and software development process standards
• Oversee one or more software development teams and ensure the work is completed in accordance with the constraints of the software development process being used on any particular project
• Confer with system engineers and hardware engineers to derive software requirements and to obtain information on project limitations and capabilities, performance requirements and interfaces
• Coordinate software system installation and monitor equipment functioning to ensure operational specifications are met
• Recommend new technologies and processes for complex software projects
• Serve as the technical lead of multiple software development teams
• Select the software development process in coordination with the customer and system engineering
• Ensure quality control of all developed and modified software
Basic Qualifications:
• Bachelor's degree in Computer Science or related discipline from an accredited college or university
or Four (4) years of additional software engineering experience may be substituted for a bachelor's degree.
• Current DoD Top Secret SCI with Polygraph.
• Minimum Fifteen (15) years of experience Software Engineer (SWE)
Required:
Front End Developer
10+ years using the following
- Javascript
- Typescript
- React
- Java, Spring Framework
Desired Skills:
- Docker
- Kubernetes
- Rabbit MQ
- TomCat Admin
Clearance Level:
TS/SCI w/Poly SP
Other Important Information You Should Know
Expression of Interest:
By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings.
Ability to Work Remotely:
Onsite Full-time: The work associated with this position will be performed onsite at a designated Lockheed Martin facility.
Work Schedules:
Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits.
Schedule for this Position:
9x80 every other Friday off
Pay Rate:
The annual base salary range for this position in California, Massachusetts, and New York (excluding most major metropolitan areas), Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, Vermont, Washington or Washington DC is $150,800 - $265,880. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer.
Benefits offered:
Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays.
(Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year.
This position is incentive plan eligible.
Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.
The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration.
At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work.
With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility.
If this sounds like a culture you connect with, you're invited to apply for this role. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs, and apply for roles that align with your qualifications.
Experience Level:
Experienced Professional
Business Unit:
RMS
Relocation Available:
No
Career Area:
Software Engineering
Type:
Full-Time
Shift:
First
About Keyfactor
Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale - and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companiesacross the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!
Job Title: Support Engineer, Tier 3
Location: United States; Remote, MST or PST
Experience: Senior Level
Job Function: Support
Employment Type: Full-Time
Industry: Computer and Network Security
Job Summary
The Support Engineer, Tier 3, functions as a senior individual contributor responsible for resolving the most complex and high-impact technical issues. This role provides technical leadership across the support organization, partners closely with Product and Engineering teams, and drives systemic improvements that enhance product stability, support effectiveness, and customer outcomes.
Applicants must hold US citizenship or US permanent resident status.
Job Responsibilities
Advanced Technical Resolution
- Independently resolves critical, complex, and high-severity customer issues, including those with broad operational or customer impact.
- Serves as an escalation point for advanced technical issues, applying deep diagnostic expertise across multiple technical domains.
- Proactively identifies and addresses issues prior to customer or executive escalation.
- Reproduces customer issues in lab or test environments to validate root cause and confirm resolution.
- Builds and maintains lab environments used for advanced troubleshooting, validation, and technical enablement.
Subject Matter Expertise
- Acts as a senior subject matter expert for assigned Keyfactor products, including Command and/or EJBCA.
- Provides expert-level guidance on PKI, cryptographic concepts, compliance considerations, and secure deployment practices.
- Applies broad domain knowledge to diagnose complex, non-routine issues across infrastructure, application, and security layers.
- Contributes technical insight related to emerging risks, architectural considerations, and support readiness.
Knowledge Sharing & Enablement
- Mentors and provides technical guidance to support engineers across all tiers.
- Identifies knowledge gaps through case analysis and operational data and contributes to targeted training and documentation.
- Develops and maintains technical documentation, ensuring accuracy, clarity, and alignment with internal standards and industry best practices.
- Promotes consistent knowledge sharing to improve overall team capability and reduce recurring issues.
Systemic Improvement & Cross-Functional Collaboration
- Identifies recurring issues and systemic deficiencies and leads efforts to implement long-term corrective actions.
- Partners with Product, Engineering, and Support leadership to address root causes and improve product and support processes.
- Provides technical input that informs product quality, platform stability, and support scalability.
- Represents customer impact and operational risk during cross-functional discussions and incident reviews.
Customer & Incident Management
- Manages high-profile customer escalations and outages with professionalism, technical rigor, and clear communication.
- Communicates complex technical findings and recommendations to both technical and non-technical stakeholders.
- Maintains accountability for case progression, resolution quality, and documentation accuracy.
Minimum Qualifications, Education, and Skills
- 3+ or more years of advanced technical support experience or demonstrated equivalent expertise in PKI or related security technologies.
- Demonstrated depth of expertise in one or more technical domains required to support Keyfactor products.
- Advanced knowledge of Windows Server and/or Linux, including IIS, ADFS, WAP, and Active Directory.
- Strong expertise in PKI, ADCS, certificate lifecycle management, and cryptographic principles.
- Proficient in SQL database analysis, including complex queries and table structure evaluation.
- Strong understanding of networking concepts, including firewalls, load balancers, and proxy configurations.
- Experience with cloud platforms such as AWS and/or Azure.
- Expertise in containerization and orchestration technologies (Docker, Kubernetes).
- Demonstrates strong verbal and written communication skills with the ability to convey complex technical information clearly and professionally.
- Maintains a high standard of customer focus and operational accountability.
- Capable of identifying root causes of complex issues and articulating clear, actionable resolutions.
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities and Benefits
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.
Here are just some of the initiatives that make our culture special:
- Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
- Comprehensive benefit coverage globally.
- Generous paid parental leave globally.
- Competitive time off globally.
- Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
- DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
- The Keyfactor Alliance Program to support DEIB efforts.
- Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
- Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
- Monthly Talent development and Cross Functional meetings to support professional development.
- Regular All Hands meetings - followed by group gatherings.
Our Core Values
Our core values are extremely important to how we run our business and what we look for in every team member:
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility.
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
United by respect.
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make "it" happen.
Vision and goals are not individually achievable - they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor's People team via and/or telephone at to request and arrange for accommodations at any time.
Keyfactor Privacy Notice
About Keyfactor
Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale - and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companiesacross the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!
Job Title: Support Engineer, Tier 1
Location: United States; Atlanta
Experience: Associate Level
Job Function: Support
Employment Type: Full-Time
Industry: Computer and Network Security
Job Summary
The Support Engineer, Tier 1, resolves customer-reported technical issues of moderate complexity and supports the continuity of customer operations. This role demonstrates growing technical proficiency, effective customer communication, and increasing ownership of support cases through resolution. The Support Engineer contributes to team knowledge, follows established processes, and continues to build depth in supported products and technologies.
Applicants must hold US citizenship or US permanent resident status.
Job Responsibilities
Customer Engagement & Support
- Serves as a technical point of contact for customers, engaging via calls and written communication to diagnose issues and provide timely support.
- Responds to customer inquiries within defined SLAs, prioritizing cases based on impact and severity with guidance as needed.
- Communicates technical information clearly and professionally, adapting explanations to customer technical proficiency.
- Provides accurate and timely case updates in alignment with incident severity and communication standards.
- Assists customers with product usage, configuration guidance, and best practices to reduce repeat issues.
Case Ownership & Management
- Manages assigned support cases through resolution with appropriate guidance and escalation.
- Maintains accurate, clear, and technically appropriate case documentation in the support CRM system.
- Produces case summaries outlining troubleshooting steps and resolutions to support knowledge sharing.
- Collaborates with peers and participates in SWARM models to resolve more complex or escalated issues.
- Performs log review and configuration analysis to support root cause identification.
Technical Problem Solving & Analysis
- Uses lab environments and internal tools to reproduce issues, validate findings, and test solutions under guidance.
- Troubleshoots the majority of assigned cases using documentation, established procedures, and peer support.
- Identifies patterns in recurring issues and raises observations to senior team members for review.
- Contributes to internal knowledge base articles and documentation to improve support efficiency.
- Shares learnings and troubleshooting approaches with the team to build collective knowledge.
Product & Domain Knowledge
- Demonstrates working knowledge of supported products and underlying technologies.
- Resolves routine and moderately complex technical issues within assigned product areas.
- Applies product knowledge to evaluate customer environments and configurations with guidance.
- Supports customers with standard deployment, configuration, and operational recommendations.
- Continues to develop technical expertise through hands-on experience, training, and peer collaboration.
Escalation & Incident Support
- Follows established escalation procedures to ensure timely resolution and appropriate visibility.
- Partners with senior engineers and SWARM teams on complex cases and higher-impact incidents.
- Assists in building and maintaining lab environments as needed to support issue diagnosis.
Collaboration & Continuous Improvement
- Participates in team knowledge-sharing sessions and enablement activities.
- Provides feedback on tools, documentation, and processes to improve support effectiveness.
- Collaborates with cross-functional teams as needed to support customer outcomes.
- Supports ongoing initiatives to improve workflows, consistency, and customer experience.
Minimum Qualifications, Education, and Skills
- Bachelor's degree or equivalent practical experience.
- 1-3 years of technical support or engineering experience in a customer-facing environment.
- Ability to manage multiple support cases with guidance while maintaining service quality.
- Strong written and verbal customer communication skills.
- Demonstrated commitment to customer satisfaction and continuous learning.
- Experience with log analysis and troubleshooting fundamentals.
- Working knowledge of database fundamentals, including basic SQL queries.
- Familiarity with Linux operating systems and Windows Server environments. #LI-NA1
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities and Benefits
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.
Here are just some of the initiatives that make our culture special:
- Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
- Comprehensive benefit coverage globally.
- Generous paid parental leave globally.
- Competitive time off globally.
- Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
- DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
- The Keyfactor Alliance Program to support DEIB efforts.
- Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
- Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
- Monthly Talent development and Cross Functional meetings to support professional development.
- Regular All Hands meetings - followed by group gatherings.
Our Core Values
Our core values are extremely important to how we run our business and what we look for in every team member:
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility.
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
United by respect.
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make "it" happen.
Vision and goals are not individually achievable - they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor's People team via and/or telephone at to request and arrange for accommodations at any time.
Keyfactor Privacy Notice
Work Shift
Various (United States of America)
All Wellstar Locations
Sign-On Bonus Offered
Relocation Assistance Available
Various Shifts
Job Summary:
The Surgical Technologist Certified functions under the direction of the registered professional nurse. Assists the health care team in providing safe, age appropriate and culturally aware patient care. He/she has knowledge, skill and ability to perform duties within the context of moderate to high acuity surgical cases (with an expectation on occasion to work above this level as cases require) as defined by the scope of anatomy, equipment and instrumentation of the case and anticipates the needs of the surgeon and other members of the healthcare team.
DEFINITION:
Certified Surgical Technologist required to have a certificate or associate's degree from a community college or a technical school and have passed the a competency examination through the National Board of Surgical Technology and Surgical Assisting or National Center for Competency Testing
Core Responsibilities and Essential Functions:
- Knowledge, skill and ability of the procedure being performed and anticipates the needs of the surgeon and other members of the healthcare team within moderate to high difficulty surgical cases as defined by the scope of anatomy, equipment, and instrumentation of the case
- * Checks supplies and equipment needed for surgical procedure which includes review and utilization of appropriate preference card.
- * Assists with room set-up to include opening of sterile supplies.
- * Sets up sterile table with instruments, supplies, equipment, and medication/solutions needed for procedure in an accurate, aseptically prioritized, and timely manner, including reviewing and utilizing appropriate preference cards
- * Performs appropriate surgical counts with circulator.
- * Actively participates in the procedure pause/time-out.
- * Scrubs, gowns, and gloves; Gowns and gloves surgeon and assistants.
- * Assists in draping sterile field.
- * Passes instruments to surgeon during the procedure. Maintains an organized back table and operative field. Able to anticipate and offer surgeon suggestions throughout the procedure for facilitating cases
- * Maintains highest standard of sterile technique during procedure.
- * Prepares sterile dressings.
- * Actively participates in post procedure pause which includes accounting for proper handling of the specimens.
- * Cleans and prepares instruments for terminal sterilization, taking initiative to inform SPD of critical need instrument
- * Applies principles of asepsis to ensure the prevention of infection and safety of patients and employees
- * Prepares case carts according to procedure and preference cards. Reviews surgical schedule and assists clinical coordinator with preparation for future cases
- * Observes patients condition and immediately reports any changes or significant findings to the physician and Registered Nurse.
- * Proactively plans for the next steps in the progression of procedure as needed, demonstrating an ability to adjust without faltering when an emergency arises
- * Performs with the knowledge, skill, and ability within the context of moderate to high acuity surgical cases
- * Prepares OR room and other areas (as needed) for receiving patients, which includes stocking, cleaning equipment or storage areas, turns OR room over, orders/requests supplies, preparing instruments for future procedures, notification of specialty staff regarding needed instrumentation or equipment.
- * Maintains a financial stewardship related to supplies and equipment, only opening required supplies until requested by the surgeon
- Assists the health care team in providing safe, age appropriate and culturally aware patient care
- * Provides relationship-based patient centered care that is consistent with population specific characteristics (e.g. age, gender, disease, etc) in a manner that adapts service delivery to reflect an understanding of cultural diversity under supervision of the registered nurse
- * Always partners with the patient by verifying procedure and conducting relief bedside shift report.
- * Practices using current clinical practice standards under the supervision of the registered nurse
- * Upholds all health care system/organizational policies and procedures and clinical competencies put forth by this job description including legal, regulatory, and accreditation requirements and standards ensuring by way of example, such as goals as TJC Patient Safety Goals and Wellstar Health Systems safety absolutes.
- * Supports evidence-based practice and ethical accountability
- * Demonstrates teamwork and collaboration by practicing in a manner that is fiscally responsible and promotes the recruitment and retention of all healthcare team members. Promotes team spirit and positive work environment.
- * Serves as patient advocate including patient care and safety.
- * Assists other members of the team with between case and terminal cleaning of room.
- * Assists in preparing room for the next patient.
- * Assists in transporting patients.
- * Appropriately provides comfort and safety measures for specific age patient.
- * Participates in performance improvement initiatives. Seeks opportunities to improve processes and collaborate with the health care team
- * Maintains positive attitude and flexibility in assignments
- Practice Development
- * Completes all initial and annual competencies, required mandatory education, population specific education, CBLs
- * Provides positive learning environment for students and new hires
- * Strives to make the Wellstar Standards of behavior part of daily work activity
- * Participates in any new training related to new policies, processes, or equipment. Ability to mentor, precept, or train students and new employees.
- * Retains new information and implements new processes or new equipment
- * Resource for new technology or procedures introduced by our surgeons
- * Maintains twenty (20) hours in continuing education related to field per evaluation period
- Other duties as assigned
- * Supports licensed staff as requested by utilizing skills and equipment in which he/she is competent
- * Cares for surgical equipment and accessories
- * Always ensures organization and cleanliness of the surgical area
- * Maintains stock/medical supplies
- * Assumes responsibility for other duties as assigned
- * Completes all Success Factor Requirements by planning with charge nurses and managers if necessary
- Performs other duties as assigned
- Complies with all Wellstar Health System policies, standards of work, and code of conduct.
Required Minimum Education:
- High School Diploma General or GED General
Required Minimum License(s) and Certification(s):
All certifications are required upon hire unless otherwise stated.
- CST - Cert Surgical Tech or LPN - Lic Practica
Security Lead/Information Security Officer
Job ID
2025-2135
# of Openings
1
Overview
Pyramid Systems is looking for a Infotmation Security Officer who is passionate about bringing top secerity to Federal clients .
Key Skills:
- 5+ years of experience in the ISSO field, focusing on supporting the security activities associated with evaluating, implementing, managing security practices, and continued operations of new and existing technologies
- Understanding of CI/CD pipeline and enterprise DevSecOps implementation is preferred
- Experience with Amazon Web Services (AWS) Architecture
- Experience with Continuous Monitoring and reporting monthly status reports
- Experience analyzing and reporting cyber security vulnerability scans
- Artificial Intelligence / Machine Learning experience a bonus
Responsibilities
- Communicate regularly with DHS customers and internal engineering teams to lead required RMF process/steps to assess and authorize a system obtaining and maintaining a full ATO (Authority to operate).
- Perform monthly continuous monitoring reporting to include analysis of scans, logs, accounts, etc.
- Assist the customer with authorizing assessment and authorization (A&A) documentation.
- Support writing and reviewing of Risk Management Framework (RMF) documentation packages to support risk assessments.
- Design and execute the security testing plan of all requirements and analysis required to complete a RMF package document for submittal and approval.
- Knowledge of web, databases, containers, and application security scanning and reporting for RMF processes, procedures, and governance.
- Knowledge of Cybersecurity, Network, Systems, and Software Engineering best practices
- Experience with CSAM, STIGs, and SRGs.
- Be proficient with vulnerability scanning tools and frameworks to evaluate the security posture of a system.
- Assist the customer in preparing training and table top exercises for contingency planning, incident response and disaster recovery.
- Have technical understanding of cloud technologies (i.e., AWS, microservices, zero trust, data streaming, data pipelines, containers, etc.) and their implementation within the customer's network environments.
- Shall complete ISSO USCIS provided training as required
Qualifications
- 5+ years of experience in the ISSO field, focusing on supporting the security activities associated with evaluating, implementing, managing security practices, and continued operations of new and existing technologies
- Experience with requirements analysis, architect, design, and documentation development of cybersecurity and information security solutions
- Experience leading RMF for IATT/ATO activities involving custom on-prem and cloud solutions is a bonus.
- Experience performing vulnerability risk analysis on the deficiencies found during RMF control testing.
- Experience with cybersecurity tools and scanners used to evaluate the security posture of the system/enclave (preferred tool experience: Palo Alto Prisma Cloud, BurpSuite, Checkmarx, NexusIQ, SonarQube)
- Experience with Jira, Confluence, Splunk
- Expertise in Agile and DevSecOps approaches
- Artificial Intelligence / Machine Learning experience a bonus
- MUST BE US CITIZEN and OBTAIN A PUBLIC TRUST
Education:
- Bachelor's Degree in Computer Science or related filed required
Target Pay Range
The below listed pay range for this position is not a guarantee of compensation or salary. The final offered salary will be influenced by a host of factors including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at Pyramid Systems that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits, to include our Employee Stock Ownership Program, FlexPTO, and learning and development opportunities.
Pyramid Min
USD $113,769.00/Yr.
Pyramid Max
USD $170,653.00/Yr.
Why Pyramid?
Pyramid Systems, Inc. is an award-winning, technology leader, driving digital transformation across federal agencies. We empower forward-thinking innovations, accelerate production-ready software, and deliver secure solutions so federal agencies can meet their mission goals. Voted a Top Workplace, both regionally (Washington, DC) and Nationally (USA) the past 2 years (2023 and 2024) based on the feedback from our employees, we are headquartered in Fairfax, VA. and have a growing national footprint. We value and promote our Flexible Workplace approach because of the positive impacts it has on work-life integration. We remain committed to ensuring every employee's voice is heard, performance and results are recognized and rewarded, development and advancement is a focus, and diversity, equity and inclusion is a company priority. We offer competitive compensation and benefits (including a recently launched Employee Stock Ownership Plan - ESOP), a robust performance-based rewards program, and we know how to have fun! Our people and culture have endured and delivered for our clients for nearly three decades.
EEO Statement
Pyramid Systems, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Position title:
Lecturer
Salary range:
The starting, full-time equivalent annual salary rate ranges from $79,887 - $128,194 , depending on experience. Appointments are typically made at 25% time for 2-unit courses, 33% time for 3-unit courses, and 42% time for 4-unit courses, for a period of 5 months. This salary rate will increase in subsequent terms in accordance with the terms of the labor contract.
Percent time:
Percent time 12.5% to 100% time
Anticipated start:
Positions typically start in January, August, and occasionally June.
Review timeline:
Applicants are considered for positions as needs arise; the existence of this pool does not guarantee that a position is available.
Position duration:
Initial position duration is for up to one year, with possibility for renewal. Appointments may be renewed based on need, funding, and performance.
Application Window
Open date: March 4, 2026
Next review date: Thursday, Mar 19, 2026 at 11:59pm (Pacific Time)
Apply by this date to ensure full consideration by the committee.
Final date: Thursday, Mar 4, 2027 at 11:59pm (Pacific Time)
Applications will continue to be accepted until this date, but those received after the review date will only be considered if the position has not yet been filled.
Position description
The School of Information at the University of California, Berkeley, invites applications for a pool of part-time, non-tenure track lecturers to teach on-campus courses in the Master of Information Management and Systems. We seek exceptional instructors with professional and/or academic expertise who can teach courses for I School doctoral and master's level students and other UC Berkeley graduate students in related fields, as well as undergraduate courses. Screening of applicants is ongoing and will continue as needed. The number of positions varies from semester to semester, depending on the needs of the School.
Applicants will be selected from this pool for the academic year (including summer sessions), when there is curricular need. Positions typically start at the beginning of the semester, and appointments may be renewable based on need, funding, and performance. This is a primarily in-person role that typically requires physical presence on the UC Berkeley campus, although alternative modalities may be authorized for instruction when conditions require.
Please Note:
Applicants must be authorized to work in the United States at the time of hire. Visa sponsorship is not available for this position.
About the I School
The Berkeley School of Information (I School) is a global bellwether in a world awash in information and data, boldly leading the way with education and fundamental research that translates into new knowledge, practices, policies, and solutions. I School scholars and practitioners thrive in the intersections where people, organizations, and societies interact with information, technology, and data. The faculty comprises a mix of disciplines, including information, computer science, economics, political science, law, sociology, design, media studies, and more.
The I School offers three professional master's degrees and an academic doctoral degree. The MIMS program trains students for careers as information professionals and emphasizes small classes and project-based learning. The online MIDS program trains data scientists to manage and analyze the coming onslaught of big data in a unique high-touch online degree. The online MICS program prepares cybersecurity leaders with the technical skills and contextual knowledge necessary to develop solutions for complex cybersecurity challenges. The Ph.D. program equips scholars to develop solutions and shape policies that influence how people seek, use, and share information. Our cohorts and classes are small enough to support intense student engagement, and we encourage collaboration among the students, faculty, and staff in the I School community. Our alumni have careers in diverse fields, such as data science, user experience design and research, product management, engineering, information policy, cybersecurity, and more.
We are committed to attracting outstanding instructors from academia and industry who bring diverse perspectives and experiences to the classroom. Whether your expertise lies in groundbreaking research, innovative industry applications, or both, we value professionals who can bridge theory and practice. Successful lecturers inspire graduate students by integrating real-world applications with deeper theoretical exploration, fostering critical discussions of historical and emerging trends, and preparing students to make an impact in cybersecurity.
If you are an enthusiastic educator or practitioner passionate about shaping the next generation of information leaders, we encourage you to join our exceptional instructional team.
Responsibilities Include:
Designing and Delivering Engaging Classes: Plan and lead dynamic in-person sessions emphasizing active learning. Facilitate meaningful discussions, group activities, and hands-on exercises that deepen students' understanding and application of key concepts.
Creating a Cohesive Course Experience: Develop a comprehensive syllabus outlining learning objectives, assessments, assignments, and expectations. Ensure all course elements, including lectures, materials, and activities, align with program goals and foster a cohesive student learning experience.
Facilitating Student-Centered Learning: Provide personalized support through office hours, one-on-one meetings, and guidance throughout the semester to address individual student needs and ensure academic success.
Designing and Refining Course Materials: Develop and update instructional materials, assignments, and assessments. Ensure all content aligns with program objectives, maintains academic rigor, and incorporates an inclusive and equitable learning environment.
Providing Constructive Feedback: Deliver timely, thoughtful, and actionable feedback on student assignments, projects, and assessments to promote continuous improvement and mastery of course competencies.
Managing Course Operations: Organize and communicate key course components, such as schedules, assignments, grading policies, and classroom logistics, to ensure a smooth learning experience for all students.
Collaborating with Instructional Teams: Participate actively in team meetings to share teaching strategies, address challenges, and ensure alignment on instructional practices. Attend faculty meetings to stay connected with program initiatives and goals.
Promoting Inclusion: Foster an inclusive, equitable learning environment that respects diverse perspectives and supports all students in achieving their academic and professional goals.
Please Note:
The use of a lecturer pool does not guarantee that an open position exists. See the review date in AP Recruit to determine whether applications are currently being reviewed. If no future review date is specified, your application may not be considered at this time.
UC Berkeley has several policies and programs to support all employees as they balance work and family.
Program: programs/mims
Policies and Programs to Support All Employees: support-faculty/family-responsive-policies-benefits-programs-and-resources
Course Descriptions: courses/info
Qualifications
Basic qualifications (required at time of application)
A bachelor's degree (or equivalent international degree).
Additional qualifications (required at time of start)
Minimum of 4 years professional experience in the relevant field.
Minimum of 2 years experience in teaching in higher education or professional development in relevant fields. Professional development instructional activities would include leading workshops, delivering executive education, providing corporate training, or offering industry-recognized certification programs.
Preferred qualifications
An advanced degree in a field such as Information, Information Science, Statistics, Computer Science, Engineering, Political Science, Sociology, Law, Economics, Human-Computer Interaction, or Design.
10 + years of professional experience in Information, Information Science, Statistics, Computer Science, Engineering, Political Science, Sociology, Law, Economics, Human-Computer Interaction, or Design.
Multiple years of demonstrated excellence in teaching college-level courses.
Familiarity with and use of collaborative learning techniques and student-centered methods of instruction.
Proven organizational skills and ability to complete assignments timely and accurately with minimal supervision.
Possess excellent communication skills, both oral and written, and the ability to communicate effectively with students with a wide range of skills.
Possess excellent interpersonal, customer service, and problem-solving skills. Ability to work well with students, faculty, and staff. Demonstrated strength or potential in teaching at the college level.
Demonstrated ability to support the academic, professional, and personal development of a diverse community through inclusive curriculum, classroom environment, and pedagogy in a multidisciplinary environment.
Professional and teaching experience in at least one of the following core areas (please see course descriptions online):
- Algorithmic Fairness and Bias Mitigation
- Blockchain and Decentralized Systems
- Cloud Computing and Scalability
- Cybersecurity and Information Assurance
- Data Analysis and Visualization
- Data Engineering and Analysis
- Digital Ethics and Societal Impact
- Digital Transformation in Organizations
- Ethical Technology and Responsible AI
- Generative AI and Its Applications
- Human-AI Collaboration
- Human-Computer Interaction (HCI)
- Information Policy
- Machine Learning
- Natural Language Processing (NLP)
- Privacy-Preserving Technologies
- Product Management
- Smart Cities and Urban Informatics
- Social and Technical Innovation in Entrepreneurship
- User-Centered Design
- Other Areas of Information Science and Systems
Application Requirements
Document requirements
Curriculum Vitae - Your most recently updated C.V.
Cover Letter
Statement of Teaching Interests/Experience/Approach - Applicants must submit a brief statement outlining their teaching philosophy, experience, and methods. This may include, for example, fostering student success, connecting theory to practice, contributions to advancing an inclusive learning environment for all students, facilitating student-centered learning, or practical exercises that enhance students' understanding and application of core concepts. The statement should clearly describe the format, audience, and scope of teaching or professional development experience.
The statement should highlight areas of expertise, and any experience with online or technology-enhanced teaching.
Please indicate which class(es) you believe you are qualified to teach.
Teaching Evaluations, if available (Optional)
Reference requirements
- 3 required (contact information only)
Apply link:
JPF05269
Help contact:
About UC Berkeley
UC Berkeley is committed to diversity, equity, inclusion, and belonging in our public mission of research, teaching, and service, consistent with UC Regents Policy 4400 and University of California Academic Personnel policy (APM 210 1-d). These values are embedded in our Principles of Community, which reflect our passion for critical inquiry, debate, discovery and innovation, and our deep commitment to contributing to a better world. Every member of the UC Berkeley community has a role in sustaining a safe, caring and humane environment in which these values can thrive.
The University of California, Berkeley is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status.
For more information, please refer to the University of California's Affirmative Action and Nondiscrimination in Employment Policy and the University of California's Anti-Discrimination Policy.
In searches when letters of reference are required all letters will be treated as confidential per University of California policy and California state law. Please refer potential referees, including when letters are provided via a third party (i.e., dossier service or career center), to the UC Berkeley statement of confidentiality prior to submitting their letter.
As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.
Unless stated otherwise, unambiguously, in the position description, this position does not include sponsorship of a new consular H-1B visa petition that would require payment of the $100,000 supplemental fee.
As a condition of employment, the finalist will be required to disclose if they are subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct.
- "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment or discrimination, as defined by the employer.
- UC Sexual Violence and Sexual Harassment Policy
- UC Anti-Discrimination Policy
- APM - 035: Affirmative Action and Nondiscrimination in Employment
Job location
Berkeley, CA
Scope of Job
PowerFlex, an EDF power solutions company, is a leading national provider of intelligent onsite energy solutions that support cost-effective and low-carbon electrification and transportation. We deliver integrated solar, storage, EV charging, and microgrid systems, to businesses and organizations. As a single full-service provider, PowerFlex customizes clean technology solutions to help clients achieve their energy and sustainability goals. Through the comprehensive PowerFlex X platform, based on proprietary technology, PowerFlex leverages patented smart software to control, monitor, and optimize a client's distributed energy resources to reduce cost and maximize return on investment. Our technology is deployed at scale to prominent commercial customers such as Adobe, DHL, Prologis, Target, and municipalities such as County of LA. PowerFlex is a top 5 provider in each of Commercial Solar, Storage and EV Charging in the US.
PowerFlex isseekinga highly skilled Solar Technical Lead to support the technical performance, reliability, and safe operation of a growing portfolio of distributed energy assets. This role sits within the Asset Optimization & Customer Success organization and focuses on deep technical fieldexpertiseacross commercial and industrial (C&I) solar PV sites.This individual will play a key role in ensuring successful system troubleshooting, performance verification, and vendor coordination. The ideal candidate has extensive handson experience on solar sites, strong understanding of PV system components, and the ability to work directly with subcontractors, OEMs, and internal teams to resolve technical issues andmaintainoptimalsite performance
Location
This role is open to be a hybrid role out of one of our offices (Mountain View, CA,San Diego, CA orNew York, NY.)
Responsibilities
- Performhands-ontechnical support for PV operations, including system monitoring, troubleshooting, performance analysis, and field diagnostics.
- Conduct detailed technical reviews of site issues, alarms, performance anomalies, and equipment failures; performroot causeanalysis and implement corrective actions.
- Interface directly with vendors, equipment manufacturers, and subcontractors to address technical issues, coordinate warranty/RMA processes, and ensure adherence to installation standards and specifications.
- Support development, implementation, and improvement of technical processes and field procedures (e.g., commissioning checklists, testing protocols, safety documentation).
- Ensure all work meets OSHA, NEC, and AHJ requirements and follows PowerFlex safety protocols and quality standards.
- Review and validateas builtdrawings, test reports, commissioning packages, and other technical documentationrequiredfor operations readiness.
- Assistwith system monitoring and diagnostics, including alarm triage, remote troubleshooting, and performance data review.
- Providetechnical insight into operational performance metrics such as availability, uptime, production vs. forecast, and degradation analysis.
- Support subcontractor qualification and evaluation from a technical standpoint, including verification of workmanship and compliance with installation guidelines.
- Collaborate with the Construction/Commissioning teams to ensure clean and complete project handoffs, includingpunch listclosure and documentation completeness.
- Provide technical input into customer reports, system performance summaries, and internal/external communications.
- Maintain a feedback loop with engineering, procurement, and construction teams to improve hardware selection, vendor performance, and overall productreliabilityEstablishandmaintaina feedback loop with the Execution team to evaluate hardware performance, vendor support quality, and overall product effectiveness
Qualifications
Education/Experience
- Bachelor's degree in Engineeringor related technical field preferred.
- 7+ years of experience in renewable energy, withsignificant timespent in field roles involving construction, commissioning, or technical operations of distributed solar PV systems.
- Strong technical knowledge of PV system architecture, including inverters, protection & controls, EMS/SCADA, site networking, telemetry, metering, and utility interconnection requirements.
- Hands on field experiencestronglypreferred (construction, commissioning, troubleshooting, QA/QC, or similar).
- Experience working closely with subcontractors, OEMs, and field service providers.
- Preference for experience in the field
- Battery Energy Storage System experience is a plus
Skills/Knowledge/Abilities
- Capable of managing multiple projects simultaneously
- Stronghands ontroubleshooting ability across mechanical, electrical, andcontrolssystems.
- Capability to handle multiple technical tasks and site issues simultaneously.
- Clear and concise communication skills, including the ability to translate technical issues intocustomer friendlyexplanations.
- Strong vendor and subcontractor coordination skills with a focus on technical oversight and quality assurance.
- Ability to implement and follow structured technical processes and documentation standards.
- Safety firstmindset with strong adherence to compliance requirements
Compensation
The base pay range for this position is $128,610 - $157,190 annually. The total compensation for this position will include commission. This position is eligible for PowerFlex's comprehensive Health and Welfare plans including but not limited to medical, dental, vision, 401(k) retirement plan and paid time off. PowerFlex's compensation packages carefully consider a candidate's qualifications, experiences, and education in relation to the position.
PhysicalRequirements
Remainingin a seated position. Long hours on the computer keyboard. Prolonged periods of standing and/or walking.Must be able to lift and carry or otherwise move 25 pounds regularly/occasionally.
WorkingConditions
80% oftimeis spent in the office environment,utilizingcomputers (frequent use of various Microsoft software/programs), phones, and general office equipment.20% of time is spent outside of the office visitingvendors'and/or internal customers' sites in addition to attending various conferences and meetings.
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Applicant Certification and Acknowledgment
By submitting this application, you are certifying that all information provided is true and complete to the best of your knowledge. You understand that any false, misleading, or omitted information may disqualify you from consideration for employment or result in termination if already employed. You also release the company from any liability resulting from your failure to provide accurate information.
DEI Statement
Our company-wide approach to diversity, equity and inclusion is focused on our workplace, community and business outcomes. We believe Diversity, Equity & Inclusion (DEI) is a key component to our mission of delivering renewable solutions and leading the transition to a sustainable energy future. As such, we strive to become a workplace that is diverse, equitable, and inclusive. Our aspiration is to build a culture of belonging and accountability by creating opportunities for growth and continuous learning to ensure progress.
EEO Statement
PowerFlex is committed to building a diverse and inclusive workplace. We are a proud Equal Opportunity Employer and prohibit discrimination based on age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.
Privacy Notice to California Job Applicants
For information on Privacy Notice to California Job Applicants, click here.
Privacy Policy
PowerFlex is committed to protecting the privacy of your personally identifiable information, for more information click here.
Special Accommodation Language
If you require assistance or accommodation while seeking employment with PowerFlex, please contact Human Resources at or . Please note that these communication alternatives are for accommodation requests and not for general employment inquiries.
