Omega Saat Jobs in Usa

Position: Service Desk Supervisor

Reports To: Service Desk Manager

Division: Service Desk

FSLA: Exempt

Office Designation: Elmwood Park-In Office, Hybrid

Omega Systems is looking for a Service Desk Supervisor to guide our Service Desk operations, drive excellence in customer support, and ensure compliance with company standards and security policies.

You’ll lead a talented team, set the vision for service delivery, and foster professional growth while implementing best practices that elevate performance and customer satisfaction.

Functional Responsibility and Task Statements

Operational Responsibilities

• Supervising end-user services and technical support services.
• Supervise and oversee day-to-day operations regarding proper ticketing procedures, reporting and technical support via phone.
• Provide consistent training and mentoring to members.
• Ensure Omega is providing a high level of customer service by performing Quality Assurance processes including but not limited to direct monitoring of employee interactions and analyzing reporting to identify incorrect behaviors and patterns.
• Onboard new Omega Service Desk Employees including systems access, training, and confirming proper Omega processes on a regular basis.
• Supervise group - including recruitment, supervision and coaching, scheduling, development, evaluation, and performance.
• Create, Update, and Improve Documentation to ensure high level of service.
• Review Timesheets Weekly
• Establish and maintain regular written and in-person communications with the organization’s executives, department heads, and end users regarding pertinent IT activities.
• Ensures enforcement of procedures to maintain security and access and protect against viruses, hackers, vandals, acts of God, and accidental user mistakes.

Leadership and People Responsibilities

• Work with other colleagues within OMEGASYSTEMS teams to deliver an effective Customer support service offering
• Help ensure Customer support services teams are focused on achieving results using all resources available from initiation to resolution
• Ensure that effective working relationships at all levels are achieved by simplifying complex technical messages and acting as an advocate of OMEGASYSTEMS Customer support teams both externally and internally.

Technical Responsibility and Task Statements

• Administrate and facilitate personnel to hire and retain staff.
• Assist in team building, maintain work schedules, perform appraisals, and organize staff for optimum effectiveness.
• Establish staff training and development programs related to technical services.
• Develop measures and controls to ensure performance standards and goals are achieved.
• Develop and maintain Key Performance Indicators (KPIs) around testing performed within team.
• Mentor and develop direct reports through personal behaviors.
• Ensure to provide customer satisfaction across all technical service offerings.
• Provide monthly technical activity and status reports

Incumbent(s) in this position may be required to perform other duties and special assignments not specifically stated.

Environmental: The job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, etc.

Travel Requirements: Minimal travel is required for this position.

Desired Qualifications and Skills

Required

• Bachelor's degree in a job-related discipline or equivalent working experience.
• Minimum of five years of technical experience.
• Must have former technical supervisory experience preferably in a Call Center or similar environment.
• Knowledge of servers and network operating systems; wide area networks, telephone systems, internet services, electronic mail, web services, microcomputers and other hardware and a variety of software.
• Ability to: develop and recommend strategic and tactical plans for the delivery of technical services.
• Ability to communicate technical/complex information both verbally and in writing.
• Analyze and problem solve a variety of highly technical issues; effectively negotiate/influence others; establish and maintain effective working relationships with internal and external personnel at all levels

EEO STATEMENT

It is the Company's policy to provide equal employment opportunity for all applicants and employees. Omega Systems provides equal employment opportunities to all qualified individuals without regard to actual or perceived race including hair texture and natural hair styles), color, religion, religious creed (including religious dress and religious grooming practices), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity (including transgender identity, status and transitioning), gender expression and sex stereotyping, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information (including genetic information), family care or medical leave status, military caregiver status, military status, veteran status, marital status, domestic partner status, sexual orientation, status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, engaging in protected communications regarding employee wages, requesting a reasonable accommodation on the basis of disability or bona fide religious belief or practice, or any other basis protected by local, state, or federal laws. Applicants, as well as employees, who are or become disabled must be able to perform the essential job functions with or without reasonable accommodation. The Company shall determine reasonable accommodation on a case by case basis in accordance with applicable law.

Company Description

Omega EMS has been at the forefront of developing and delivering cutting-edge solutions in Silicon Valley. Our expertise makes us uniquely equipped to supply unparalleled customer service tailored to each individual need – all within a framework that is firmly rooted in CGMPs (Current Good Manufacturing Practices). With our flexible approach, real world operational experience and commitment to serving customers’ needs with excellence, Omega EMS offers an incomparable “one stop solution” for any EMS project.

Role Description

The Process Technician will be a key contributor to Omega EMS’s SMT line, AXI, and process engineering activities for PCB assembly. This role is responsible for ensuring that every stage of the printed circuit board assembly process meets the highest standards of quality and reliability. The ideal candidate is a resourceful problem solver who can overcome technical challenges and implement practical solutions. As a core member of the manufacturing team, the Process Technician works closely with production operators, engineers, and quality staff to support fast-paced, high-mix builds for Silicon Valley’s most innovative companies, delivering world-class manufacturing systems and processes.

Qualifications

Job Responsibilities:

·        Serve as the first line of technical support for PCB assembly production, troubleshooting and resolving process issues in real time.

·        Set up, inspect, and validate SMT equipment and processes, including stencil printers, reflow ovens, SPI, and X-ray, to ensure high-quality first articles and stable production runs.

·        Contribute to the design and fabrication of stencils, tooling, and fixtures, and manage the tooling log to maintain availability and accuracy.

·        Perform X-ray and visual inspections, identify solderability or void issues, and implement corrective actions where needed.

·        Provide hands-on training and guidance to operators and production staff, improving process understanding and capability across the team.

·        Support and collaborate with SMT, AXI, and Engineering on technical inquiries and escalations; elevate unresolved issues to the Supervisor as necessary.

·        Collect and analyze process data to identify trends, drive systemic improvements, and enhance yield and throughput.

·        Maintain a strong focus on safety, quality, and continuous improvement, while being adaptable and open to learning new tasks as required.

Job Requirement:

·        3+ years of hands-on PCBA experience (5+ years preferred).

·        Strong working knowledge of SMT/PCBA processes, including screen printer programming, solder paste inspection, reflow profiling, and X-ray inspection.

·        Ability to read and interpret wiring diagrams, schematic drawings, and engineering instructions, applying knowledge of electronic theory and components.

What We Offer

Paid Vacation

Paid Holidays

401K/ Roth 401K

Medical, Dental, and Vision

**This is a swing shift hourly role and you will earn between $25 and $27 plus 10% differential.

Company Description:

Azteca-Omega Group, established in 1989 and headquartered in Dallas, Texas, provides comprehensive construction services to government agencies and private clients. Recognized as a Minority Business Enterprise (MBE), Azteca-Omega Group is certified by multiple regional and national organizations. The company is committed to delivering excellence through cost-efficient safety, quality, and timely performance standards.

Role Description:

This is a full-time, on-site position located in Dallas, TX, for a Human Resources Clerk. The role entails providing administrative support to the Human Resources department, including tasks such as managing HR records, assisting with employee onboarding, coordinating training sessions, maintaining HRIS systems, front desk duties, and supporting benefits administration. The Human Resources Assistant will also help ensure compliance with company policies and assist in employee communications and engagement initiatives.

Responsibilities

• Managing HR records
• Assisting with employee onboarding
• Coordinating safety and training sessions
• Able to navigate HRIS systems
• Front desk duties
• Supporting benefits administration
• Ensuring compliance with company policies
• Assisting in employee communications and engagement initiatives

Qualifications

• Knowledge and experience in Human Resources and HR Management
• Proficiency in using Human Resources Information Systems (HRIS)
• Experience with Benefits Administration and employee support
• Skills in coordinating and managing Training initiatives
• Strong organizational, communication, and problem-solving abilities
• Ability to handle sensitive information with confidentiality
• Experience in a construction or related industry is a plus
• Knowledge of Front Desk operations

Required Skills

• Fluent in Spanish
• Knowledge and experience in Human Resources and HR Management
• Proficiency in using Human Resources Information Systems (HRIS)
• Experience with Benefits Administration and employee support
• Skills in coordinating and managing Training initiatives
• Strong organizational, communication, and problem-solving abilities
• Ability to handle sensitive information with confidentiality

Preferred Skills

• Experience in a construction or related industry is a plus
• Knowledge of Front Desk operations
• Fluent in Spanish

Equal Opportunity Statement

Azteca-Omega Group is committed to diversity and inclusivity in the workplace.

Summary:

The Senior Manufacturing / Process Engineer is responsible for developing, implementing, and improving manufacturing processes for electronic assemblies in a high-mix, low-volume environment. This role supports both the U.S. and Vietnam facilities, ensuring process repeatability, cost efficiency, and product quality across SMT, Through-Hole, and system assembly operations. The senior manufacturing process engineer will report directly to the VP of operations.

Goals:

• Build products and provide services with the highest Flexibility, Productivity, and Quality.
• Achieve total customer satisfaction through technical excellence and responsive engineering support.
• Ensure successful NPI launches through cross-functional collaboration, process validation, and data-driven feedback to design and quality teams.

Objectives:

1.      Support production operations in the following categories:

a.      Reduce downtime caused by engineering issues (programming, MPI errors, tooling, design, or line stoppage).

b.      Improve quality yield through root cause analysis, corrective actions, and robust process setup.

c.      Lead NPI and prototype builds, ensuring process readiness, documentation completeness, and manufacturability validation prior to production release.

2.      Provide engineering services to meet customer needs and expectations in the following areas:

a.      Design for Manufacturability (DFM).

b.      Manufacturing Process Instruction (MPI) creation and maintenance.

c.      Engineering Change Order (ECO) implementation.

d.      Defect Reduction Team (DRT) meetings and follow-up actions.

e.      Failure analysis and corrective action documentation.

f.       Develop and validate new or modified processes, including process capability studies, DOE validation, and reflow/wave solder profile optimization

g.      Other engineering requests as required by customers or management.

Job Description:

SMT / Through-Hole / 2nd Ops / 3rd Ops Process Support

1. Review daily SMT or build schedule to ensure process readiness.
2. Confirm all required items are complete and available prior to production:
3. Job package with full build documentation.
4. Manufacturing Process Instruction (MPI) reviewed and approved.
5. Routing definitions for data collection.
6. Validated reflow or wave solder profiles.
7. ECOs, deviations, or special instructions incorporated into the MPI and/or job package.
8. All required tooling available and verified.
9. Review pre-build DFM, document known defects, and hyperlink details in the MPI.
10. Lead cross-functional NPI kickoff meetings to review design requirements, risk areas, and special process considerations.
11. Document and track NPI issues and lessons learned for future builds.
12. Coordinate with Program Managers to resolve DFM showstoppers prior to build.
13. Analyze previous quality data, identify recurring defects, determine root causes, and implement corrective actions.
14. Design, order, and verify all required tooling (stencils, wave solder pallets, press-fit fixtures, conformal coat fixtures, etc.).
15. Maintain tooling logs, labeling, and readiness tracking within Omega Build Readiness.
16. Inspect and sign off first article setups for critical processes (stencil printer, reflow oven, wave solder, etc.) using the First Article Checklist.
17. Inspect initial boards after print and reflow for solder release, bridging, voids, and process anomalies. Document findings and sign off the First Article Report.
18. Provide on-the-floor training for operators and technicians regarding new processes, corrective actions, or observed deficiencies.
19. Support production by promptly responding to technical inquiries or line support issues.
20. Exercise full authority to stop the line if repeated defects or safety concerns are observed.

Quality Data Review & Root Cause Analysis

1. Review production data in Omega Data Collection, identifying root causes and corrective actions.
2. Review Daily, Weekly, and Customer Quality Reports to identify trends, recurring issues, or process gaps.
3. Provide structured analysis and report findings to Quality and Production (using 8D or equivalent methodology).
4. Document corrective actions and verify implementation during the next production run.
5. Present findings and improvement updates in internal and customer quality meetings.

Other Responsibilities:

1. Create and submit Post-Build DFM reports to Program Managers with improvement recommendations.
2. Implement and validate ECO changes per revision control procedures.
3. Perform and document detailed failure analyses for internal and customer returns.
4. Participate in process improvement projects and defect-reduction initiatives.
5. Provide customer-driven engineering services or special support requests.
6. Develop and deliver internal technical training for operators and peers.
7. Support ISO 9001 and AS9100 activities, including audits, documentation, and Work Instruction updates.

Qualifications:

• Bachelor’s degree in Manufacturing, Industrial, or Mechanical Engineering (or related discipline).
• 8–12 years of hands-on experience in electronics manufacturing (PCBA, box-build, system integration).
• Deep understanding of SMT, Through-Hole, and system assembly processes.
• Proficient in process validation, FAI, SPC, DOE, and yield improvement.
• Familiarity with FactoryLogix and related MES/ERP systems.
• Experience leading NPI builds and developing new assembly processes from prototype through production release.
• Familiarity with DFM/DFT analysis tools and PCB CAD systems (e.g., Altium, Valor, Mentor).
• Experience with Lean, Six Sigma, and structured problem-solving tools.
• Strong communication and analytical skills with the ability to multitask in a fast-paced environment.
• U.S. Citizen or Permanent Resident (ITAR requirement).

Compensation:

$120-$150K Annually

Benefits:

Medical

Dental

Vision

401K + Roth 401K

Vacation

Paid Holidays

Omega Law Group is a prestigious personal injury firm serving California and Texas. We are committed to championing the rights of individuals who have suffered due to negligence or wrongful acts. Our dedicated team is known for delivering exceptional service and winning results for our clients. Through innovation, compassion, and expertise, we have gained a reputation as one of the leading law firms in personal injury. To learn more, please visit our website: Overview:

Join our team as a Attorney Assistant and play a pivotal role in the prelitigation phase of our legal processes. This position is central to supporting our attorneys through the initial phases of case preparation and management. As an integral member of the Pre-Litigation Department, you will work closely with our attorneys, ensuring that all aspects of the pre-litigation process are handled efficiently, accurately, and within legal compliance. The ideal candidate will be highly organized, detail-oriented, and capable of managing multiple tasks in a fast-paced environment. You will have the opportunity to contribute to our mission of providing exceptional legal services, demonstrating your commitment to legal excellence and client satisfaction. Join us in this dynamic role and become a key player in our legal team's success.

Responsibilities:

• Conduct thorough reviews of client treatment, insurance policies, and liability assessments to ensure all case aspects are adequately addressed
• Act as the point of contact for clients, medical providers, insurance adjusters, and attorneys, facilitating clear and effective communication across all parties involved in the case
• Under attorney supervision, carry out legal research to support case development
• Cover for case managers or property damage specialists as necessary, ensuring continuous case progress. Additionally, handle calls and responsibilities for pre-litigation attorneys during their absence
• Negotiate attorney liens and pre-litigation settlements, aiming for outcomes that best serve client interests
• Keep clients informed about their case status, including updates on treatment, liability, and forthcoming steps, thereby maintaining a transparent and trusting relationship
• Proactively address and attempt to resolve any complaints or issues before they escalate, ensuring client satisfaction
• Ease the workload for attorneys, performing client intakes and managing various administrative and case-related tasks
• Other duties as assigned

Minimum Qualifications:

• Ability to manage multiple tasks efficiently, prioritize responsibilities, and meet deadlines in a fast-paced legal environment
• Must have a keen eye for detail to ensure accuracy in document preparation, case management, and all forms of communication
• Capable of thinking critically to solve problems and make informed decisions that affect case outcomes
• Effective oral and written communication skills are essential for liaising with clients, attorneys, and other legal professionals
• Ability to be a positive team player who contributes to a collaborative work environment
• Must understand the importance of maintaining confidentiality
• Expected to be punctual and maintain a professional demeanor at all times
• Skilled in using Outlook, Microsoft Word, Excel, and other relevant software applications to perform administrative tasks and document management
• A bachelor's degree is required

Compensation:

$20 to $25 per hour

Comprehensive Benefits Package:

• Retirement Savings: 401(k) plan available
• Career Development: Opportunities for professional growth and advancement
• Comprehensive Insurance Coverage:
• Health Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Account
• Life Insurance
• Paid Time Off
• Free onsite parking

We are an equal opportunity employer and offer competitive compensation and benefits, and opportunities for growth.

Omega Law Group is a prestigious personal injury law firm serving California and Texas. We are committed to championing the rights of individuals who have suffered due to negligence or wrongful acts. Our dedicated team is known for delivering exceptional service and winning results for our clients. Through innovation, compassion, and expertise, we have gained a reputation as one of the leading law firms in personal injury. To learn more, please visit our website:

Overview:

We are seeking an experienced personal injury attorney to join our firm. In this role you will be responsible for managing a caseload of personal injury claims from inception through settlement negotiation. You will diligently represent our clients' interests and ensure they receive fair compensation for their injuries.

Responsibilities:

• Strategically litigate personal injury cases by working up case files
• Draft pleadings, including complaints, motions, oppositions, and other legal documents to advance case progression
• Draft and review discovery, meet and confer letters, and discovery motions
• Prepare, conduct, and defend percipient and expert depositions
• Argue motion and opposition hearings remotely and in court
• Draft mediation briefs, attend mediation, and actively participate in negotiating settlements
• Collaborate with senior attorneys to develop case strategies and assess case values
• Regularly communicate with clients to provide updates and discuss case developments
• Prepare pre-trial documents and trial materials in case the case goes to trial
• Participate in mediations, settlement negotiations, and court hearings
• Manage and provide guidance to litigation assistants and paralegals

Qualifications:

• Juris Doctor (J.D.) degree from an accredited law school
• Admission to the California State Bar and in good standing
• 2+ years of Personal Injury Attorney experience required
• Ability to manage a caseload independently and collaboratively within a team environment
• Strong written and verbal communication skills
• Demonstrate commitment to client advocacy, integrity, and professionalism
• Excellent research, communication, and negotiation skills

Compensation:

Salary Range: $100,000 – $200,000+ (commensurate with experience and qualifications)

Comprehensive Benefits Package:

• Retirement Savings: 401(k) plan available
• Career Development: Opportunities for professional growth and advancement
• Comprehensive Insurance Coverage:
• Health Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Account
• Life Insurance
• Paid Time Off
• Free onsite parking

We are an equal opportunity employer and offer competitive compensation and benefits, and opportunities for growth.

Omega Law Group is a prestigious personal injury law firm serving California and Texas. We are committed to championing the rights of individuals who have suffered due to negligence or wrongful acts. Our dedicated team is known for delivering exceptional service and winning results for our clients. Through innovation, compassion, and expertise, we have gained a reputation as one of the leading law firms in personal injury. To learn more, please visit our website: Overview:

As a Legal Assistant in our personal injury law firm, you'll be integral part to our Litigation department, focusing on various admin duties. This position suits a highly organized, detail-focused individual capable of juggling various tasks. We offer a dynamic and supportive work environment, opportunities for professional growth and development, and the chance to make a significant impact in the lives of those we represent.

Responsibilities:

• Accurately and timely enter all court appearances, deadlines, and events into the law firm's calendar system
• Prepare and distribute comprehensive calendar reports and updates to attorneys and staff, ensuring everyone is well-informed
• Timely and accurately sort and save all incoming mail and email to the respective teams, including titling of documents, sending file path emails, and alerting supervisors to time-sensitive issues
• Handle all case-related costs for each respective team, paying all invoices, saving all receipts, and communicating with other team members to facilitate timely payments
• Other duties as assigned

*This role is located at our West Hollywood office and requires physical presence on-site.

Qualifications:

• Prior experience in a legal setting is highly beneficial
• Strong attention to detail
• Ability to quickly learn and adapt to new software, processes, and procedures
• Strong organizational and time management skills, with the ability to prioritize tasks efficiently
• Capable of efficiently managing high work volumes in a fast-paced setting and adapting to changes
• Ability to maintain professionalism, always responding calmly and courteously
• Excellent verbal and written communication skills
• Ability to work collaboratively in a team environment, as well as independently with minimal supervision
• Demonstrate problem-solving skills and the ability to think critically in a variety of situations
• Excellent follow-through to meet multiple deadlines
• Flexibility to adapt to changing conditions and work assignments, with a willingness to take on additional duties as required
• Proficient in Microsoft Office Suite (Word, Excel, Outlook)
• A Bachelor's degree
• Paralegal Certificate is a PLUS

Compensation

$20 to $25 per hour

Comprehensive Benefits Package

• Retirement Savings: 401(k) plan available
• Career Development: Opportunities for professional growth and advancement
• Comprehensive Insurance Coverage:
• Health Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Account
• Life Insurance
• Paid Time Off
• Free onsite parking

We are an equal opportunity employer and offer competitive compensation and benefits, and opportunities for growth.

Omega Law Group is a prestigious personal injury and employment law firm serving California and Texas. We are committed to championing the rights of individuals who have suffered due to negligence or wrongful acts. Our dedicated team is known for delivering exceptional service and winning results for our clients. Through innovation, compassion, and expertise, we have gained a reputation as one of the leading law firms in personal injury. To learn more, please visit our website: Overview:

We are seeking an Intake Specialist for our Employment Law department who will act as the first point of contact for potential clients seeking legal representation. This role entails conducting intake interviews, gathering essential information about potential cases, and evaluating their eligibility for representation.

Equipped with a keen ability to articulate the merits of our services, the Intake Specialist is essential in delivering exceptional client service and ensuring a positive experience for those seeking assistance. This role demands a candidate with a talent for detailed information gathering and a persuasive communication style, capable of building trust and confidence in our firm’s capabilities.

The ideal candidate will be deeply driven and experienced in sales, skilled in articulating and highlighting the essential benefits of partnering with our firm in a clear and compelling manner.

Responsibilities:

• Conduct intake interviews with potential clients via phone, or in-person meetings
• Gather detailed information about the nature of the potential case, including accident details, injuries sustained, and relevant background information
• Screen potential cases to determine eligibility for representation based on firm criteria and legal considerations
• Communicate effectively and persuasively with potential clients, offering insights into the firm's services, processes, and the subsequent steps
• Accurately record intake information and case details in the firm's case management system
• Follow up with potential clients as needed to gather additional information or clarify details related to their cases
• Perform additional duties as assigned

Qualifications:

• Experience with the client intake process for Employment Law cases
• Experience in sales with the ability to communicate persuasively and effectively, and highly self-motivated
• Strong attention to detail with the capacity to manage multiple tasks efficiently
• Proficiency in Spanish is desirable, with fluent Spanish speakers strongly encouraged to apply

Compensation:

$25 to $40 per hour DOE

Comprehensive Benefits Package:

• Retirement Savings: 401(k) plan available
• Career Development: Opportunities for professional growth and advancement
• Comprehensive Insurance Coverage:
• Health Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Account
• Life Insurance
• Paid Time Off
• Free onsite parking

We are an equal opportunity employer and offer competitive compensation and benefits, and opportunities for growth.

Senior Watchmaker (Full-Time)

New York, NY – Diamond District

Company: BAYAM Jewelry

Base Salary: $8,000 – $10,000 per month (based on experience)

Performance Bonus Structure Available

BAYAM Jewelry is seeking a highly skilled, advanced-level Watchmaker to join our luxury timepiece division in New York’s Diamond District. We specialize in authentic Rolex, Cartier, Omega, Tudor, Patek Philippe, Audemars Piguet, Piaget, and other high-end Swiss brands.

This is a full-time, in-house bench position for an experienced professional capable of handling complete overhauls, complex diagnostics, and maintaining exceptional quality standards.

⸻

Key Responsibilities

• Complete mechanical overhauls (automatic & manual wind)

• Full movement disassembly, ultrasonic cleaning, lubrication, and regulation

• Servicing Rolex, Cartier, Omega, and other Swiss calibers

• Diagnosis and repair of automatic winding systems

• Balance staff replacement & hairspring adjustments

• Gear train, escapement, and mainspring replacement

• Crown, stem, and gasket replacement

• Water-resistance testing (dry & wet methods)

• Timing adjustments using timegrapher (multi-position regulation)

• Crystal replacements (sapphire & acrylic)

• Bracelet and clasp repairs

• Final quality control testing and documentation

• Parts inventory coordination and genuine component sourcing

⸻

Required Qualifications

• Advanced watchmaking certification preferred (WOSTEP or equivalent)

• Minimum 5+ years of professional bench experience

• Proven experience servicing Rolex calibers (15xx, 30xx, 31xx, 32xx preferred)

• Strong familiarity with Cartier and Omega movements

• Ability to work independently with efficiency and precision

• High attention to detail and consistency

• Professional discretion and reliability

⸻

Compensation & Incentives

• Base salary: $8,000 – $10,000 per month

• Monthly performance bonuses based on:

• Volume of completed overhauls

• Quality control consistency

• Turnaround efficiency

• Long-term growth opportunity

• Modern, well-equipped workshop

• Stable, established company in NYC Diamond District

We are looking for a serious professional who takes pride in craftsmanship, accountability, and long-term excellence.

NEW RECRUITMENT AND RETENTION INCENTIVES! Air and Marine Operations (AMO), a component of U.S.

Customs and Border Protection (CBP) offers those with Merchant Mariner Credentials the exceptional opportunity of a career in law enforcement working with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission protecting America.

If you're looking for an exciting and rewarding job that also provides great pay, benefits, and job stability, now is the time to make your move: become a Marine Interdiction Agent .

AMO is actively seeking applicants to fill full-time security-based positions with the nation's largest law enforcement organization charged with maintaining the security of our national borders while facilitating lawful international travel and trade.

DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW! Salary and Benefits Begin your career as a Marine Interdiction Agent (MIA) and make up to $73,939–$96,116 per year based on your qualifications for the GS-11 grade level and possible extra compensation based on your duty location.

Recruitment Incentive: New hires that are eligible may receive a one-time Recruitment Incentive payout of $10,000 after completing Federal Law Enforcement Training Academy (FLETC) (1 year service agreement will need to be completed) (Recruitment Incentive is only available to new Federal employees as described in 5 CFR 575.102.

Eligibility will be determined by Human Resources.) Example annual compensation for the first three years at our CAMB and subordinates new-hire locations (RUS LEAP 25% Retention Incentive).

GS-11 1st year annual pay
- $102,424 GS-12 2nd or 3rd year annual pay
- $132,931 GS-13 3rd year of annual pay
- $158,075 Example annual compensation for the first three years at our Key West, Key Largo, and Marathon, FL new-hire locations (Locality Salary Table LEAP 25% Retention Incentive) GS-11 1st year annual pay
- $108,431 GS-12 2nd or 3rd year annual pay
- $141,575 GS-13 3rd year of annual pay
- $168,352 Example annual compensation for the first three years at our Long Beach, CA new-hire locations (Locality Salary Table LEAP 25% Retention Incentive) GS-11 1st year annual pay
- $107,749 GS-12 2nd or 3rd year annual pay
- $154,974 GS-13 3rd year of annual pay
- $184,285 This career ladder position has a grade level progression of GS-11, GS-12 and GS-13.

You may be eligible for a promotion to the next higher grade level automatically (without re-applying) once you complete 52-weeks at each grade level (with supervisor approval) and any additional training, licensing, and certification requirements.

Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.

Recruitment Incentive (RI): Upon Entrance on Duty (EOD), you may be eligible to receive a Recruitment Incentive LEAP: Law Enforcement Availability Pay (25% Everyone) RI: Retention Incentive (25% for Caribbean Air and Marine Branch (CAMB) Locations, Key Largo, FL, Key West, FL, Marathon, FL and Long Beach, CA)
*Retention Incentive is contingent on eligibility.

Eligibility will be determined by Human Resources Duty Locations A duty location will be offered after successful completion of the pre-employment process.

The duty location listed in the final offer letter may include any geographic location within the Southwest Region, Southeast Region or Caribbean Air and Marine Branch.

Note: Your opportunity for final selection is increased based on your flexibility to Enter on Duty at priority duty location.

Current possible duty locations include: Southeast Region: Fort Lauderdale, Miami and Marathon, FL and CAMB: Fajardo, Mayaguez, Ponce, and San Juan PR; and Saint Thomas, VI Northern Region: Bellingham, WA Limited Duty Locations as of – 1 2/1/2025 Applying to this JOA does not guarantee any of the locations listed below will still be available once you've completed the pre-employment process.

Locations are offered based on the current needs of the service at that time.

Northern Region: Port Huron, MI Southeast Region: Houma, LA Southwest Region: San Diego, CA Duties and Responsibilities As a Marine Interdiction Agent, you will perform marine-based law enforcement operations for the detection, prevention, interdiction, and apprehension of terrorists, terrorist weapons, and other contraband and persons from illegally entering or attacking the United States.

Typical duties may include: Monitoring behavior patterns and activities of suspect persons, vehicles, or vessels believed to be engaged in illegal activities.

Interpreting radar data to calculate appropriate intercept while tracking vessels and people to a successful interdiction.

Searching persons, vessels, baggage, and cargo for contraband or weapons incidental to detention or arrest.

Collecting, refining, and analyzing strategic and tactical intelligence.

Qualifications This GS-11 grade level position has a selective factor: As a minimum qualification requirement all candidates must have a qualifying Merchant Mariner Credential.

See the U.S.

Coast Guard Issued Merchant Mariner Credentials (MMC) section that is listed below for qualifying capacities.

You qualify for the GS-11 grade level if you possess one (1) year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Independently applying advanced skill in controlling/commanding law enforcement scenes to include conducting searches, making arrests, processing arrests and seizure of evidence and property.

Conducting investigative inquiries using various techniques, examining files and records, physical and documentary evidence to identify logical conclusions.

Utilizing cameras and other electronic high-tech surveillance equipment to gather evidence, collect, evaluate, and then preserve that physical and documentary evidence.

Highly skilled in writing comprehensive arrest, criminal and incident reports.

Assisting government or state attorneys in preparation for court cases or grand juries, testifies as a law enforcement officer in court proceedings, and administrative forums.

Considerable experience applying arrest authorities and constitutional law in various alleged criminal situations, or knowledge and experience of CBP laws, regulations, policies, legal precedent.

OR GS-11 Education Substitution for experience: A Ph.D.

or equivalent doctoral degree, three (3) full years of progressively higher-level graduate education leading to such a degree, or LL.M.

OR Combining Experience and Education: A combination of successfully completed post-bachelors' education (above) and experience.

This will be calculated using your resume and unofficial transcripts submitted with your application.

AND U.S.

Coast Guard Issued Merchant Mariner Credentials (MMC): You must submit a valid, legible copy of your Merchant Mariner Credential at time of application.

Your copies must include the expiration and capacity pages of your MMC.

Qualifying Capacities are Operator of Uninspected Passenger Vessel (OUPV), Mate of 200 gross tons or greater (Inland, Great Lakes, Near Coastal or Oceans), Chief Mate, Second Mate, and Third Mate Unlimited Oceans or Master of 25 GRT or greater (Inland, Great Lakes, Near Coastal or Oceans) OR An Accepted MMLD Application: You must submit proof an accepted MMLD application, for a MMC with a qualifying capacity, and a credential status that is in a positive standing.

It cannot be pending additional information for MMLD application process.

You must have your Official MMC Credential in hand at the time of scheduling and at assessment appointment.

NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible.

Please see the "Required Documents" section below for additional resume requirements.

Other Requirements Citizenship : You must be a U.S.

Citizen to apply for this position.

Residency : You must have had primary U.S.

residency (includes protectorates as declared under international law) for at least three of the last five years.

Age Requirement: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions.

Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03.

The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C.

8336(c) or Title 5 U.S.C.

8412(d).

AGE WAIVER: Creditable law enforcement officer service
- Covered by Title 5 U.S.C.

8336(c) or Title 5 U.S.C.

8412(d), or creditable service covered by Title 5 U.S.C.

8401(36) (as a Customs and Border Protection Officer) on or after July 6, 2008, may be applied toward the maximum age requirement.

This age restriction may not apply if you are currently serving in a federal civilian (not military) law enforcement position covered by Title 5 U.S.C.

8336(c) or Title 5 U.S.C.

8412(d).

Veterans' Preference Eligibility
- To ensure compliance with statutes pertaining to the appointment of preference eligible veterans as determined by the Merit Systems Protection Board in its decision Isabella v.

Dept of State, the maximum age for original appointment articulated above shall not apply to the hiring of individuals entitled to veterans' preference eligibility under 5 U.S.C.

3312.

You must submit proof of Veteran's Preference (DD-214 Member 4 Copy) at the time of application.

Training : This position has a training requirement.

You may be required to successfully complete the training requirement as a condition of employment.

Failure to successfully complete the required course(s) of training in accordance with CBP standards and policies will result in placement into either a former or different position, demotion, or separation as determined by management and appropriate procedures.

Travel Required: You may be expected to travel for this position based on operational needs.

How to Apply Click the Apply button on this site.

You will be linked to the CBP Talent Network registration page.

For Position of Interest select Air and Marine Operations (Marine Interdiction Agent (MIA)), then complete the pre-screening questions.

You'll then receive a link(s) to the MIA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application.

Be certain to review ALL details of the job opening announcement and follow all instructions in the application process.

As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with AMO and CBP.