Oldcastle Infrastructure Jobs in Usa
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Position Title: Director of Legislative Policy Strategy
Location: Remote, US
At Applied Digital, we are the epicenter of AI innovation, crafting cutting-edge data center solutions tailored for the demands of high-performance computing. Designed from the ground up to support AI and machine learning workloads, our infrastructure is the backbone of tomorrow’s technological advancements, including AI-driven video and generative platforms.
We are:
- Forward-Thinkers: With a keen eye on current market trends and future innovations, we adapt swiftly and lead technological evolution.
- Resilient: We navigate complex challenges and emerge stronger, delivering robust and reliable solutions for industry pioneers.
- Innovative Designers: Leveraging the latest technologies, we create visionary solutions that redefine industry standards.
At Applied Digital, we are committed to solving intricate problems, advancing business initiatives, maximizing operational efficiency, and reducing our carbon footprint. We are a team of resilient, forward-thinking innovators driving the AI revolution.
Role Overview:
The Director of Legislative Policy Strategy is responsible for coordinating and executing Applied Digital’s legislative and public policy strategy across national, state, and local levels. This role serves as the central point of integration between internal stakeholders, external lobbying partners, and policymakers to ensure Applied Digital’s interests are consistently and effectively represented throughout the policy lifecycle.
The Director will focus on policy areas impacting data centers, digital infrastructure, energy, and emerging technologies, with particular emphasis on early-stage policy engagement. This includes leading Applied Digital’s response to Federal Requests for Information (RFIs) and similar inquiries to help shape future legislative and regulatory outcomes before formal proposals are introduced.
Key Responsibilities:
Legislative & Public Policy Strategy Coordination
- Develop and manage a coordinated legislative and public policy strategy spanning federal, state, and local jurisdictions.
- Ensure alignment and consistency of policy positions across all levels of government while accounting for jurisdiction-specific considerations.
- Identify legislative and regulatory risks and opportunities and advise executive leadership on strategic response and engagement.
Federal Policy Engagement & Early Influence
- Lead Applied Digital’s responses to Federal RFIs, Notices of Inquiry (NOIs), and other early-stage policy requests issued by federal agencies or legislative bodies.
- Coordinate internal subject matter experts to develop thoughtful, data-driven responses that support Applied Digital’s long-term policy objectives.
- Track federal policy development pipelines to identify opportunities for early engagement prior to formal rulemaking or legislation.
State & Local Policy Execution
- Monitor and influence state and local legislative and regulatory activity affecting Applied Digital’s development, operations, energy strategy, and infrastructure planning.
- Support site development and operations teams by addressing zoning, land use, permitting, utility regulation, and local incentive-related policy issues.
- Align state and local policy efforts with broader national strategy to support scalable and repeatable development models.
External Advocacy & Lobbyist Management
- Serve as the primary internal liaison to Applied Digital’s external lobbying firms and policy advisors.
- Provide strategic direction, priorities, and messaging to lobbying teams to support effective advocacy efforts.
- Coordinate advocacy campaigns, legislative outreach, and policy initiatives across multiple jurisdictions.
Industry & Coalition Engagement
- Represent Applied Digital in industry associations, trade groups, and policy coalitions at the national, regional, and state levels.
- Collaborate with peer organizations to advance shared policy objectives related to digital infrastructure, energy, and technology.
- Monitor industry policy trends and competitor positions to inform advocacy strategy.
Internal Advisory & Cross-Functional Collaboration
- Act as a trusted advisor to executive leadership, legal, development, energy, sustainability, operations, and communications teams.
- Translate complex policy developments into clear business implications and recommended actions.
- Ensure policy strategy is aligned with Applied Digital’s growth plans, development timelines, and operational priorities.
Policy Monitoring, Analysis & Reporting
- Track legislative sessions, regulatory proceedings, and policy initiatives across relevant jurisdictions.
- Prepare policy briefs, position papers, talking points, and executive summaries for internal and external use.
- Provide regular reporting on advocacy activities, policy developments, and potential impacts to Applied Digital’s business.
Required Qualifications:
- Bachelor’s degree in public policy, Political Science, Law, Economics, or a related field.
- 8 or more years of experience in legislative affairs, public policy, government relations, or regulatory strategy.
- Demonstrated experience engaging across federal, state, and local policy environments.
- Experience coordinating with external lobbying firms or policy consultants.
- Strong understanding of policy issues impacting data centers, digital infrastructure, energy-intensive operations, utilities, or technology-driven industries.
- Excellent written, verbal, and interpersonal communication skills.
Preferred Qualifications:
- Advanced degree such as JD, MPP, MPA, or similar.
- Experience supporting infrastructure-heavy, energy-intensive, or highly regulated industries.
- Prior experience responding to Federal RFIs, NOIs, or regulatory consultations.
- Familiarity with economic development incentives, infrastructure funding, and state and local tax policy.
Knowledge, Skills, and Abilities:
- Ability to coordinate complex policy efforts across multiple jurisdictions and stakeholders
- Strong strategic planning and analytical skills
- Ability to influence outcomes through early engagement and well-developed policy positions
- High level of judgment, discretion, and professionalism
- Ability to operate independently in a fast-paced, evolving policy environment
Physical Requirements:
Able to remain in a seated position for an extended period and to lift and carry up to 15 lbs. (office manuals, case notebooks, case files, case materials, standard boxes, report binders, etc.) as needed.
Please note that Applied Digital is currently unable to sponsor new applicants for employment authorization or provide immigration-related support for this position. This includes, but is not limited to, visa categories such as H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1, O-1, and any Employment Authorization Documents (EADs) or other work authorizations that require employer sponsorship.
Working Conditions by Location:
Remote: The Company agrees that Employee may work from home provided employee is in good standing, has a continuous secured internet connection, necessary equipment, and is accessible by MS Teams, phone, fax, and email during business hours. (See Telework policy.)
Office Environment: Business office hours, with work hours necessary to satisfactorily perform job functions. Some overtime may be required to accomplish timely work demands and meet the company’s professional commitments. Overtime hours worked are paid to nonexempt employees at one and a half times their hourly pay rate.
The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents acknowledge that they possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
Role: Data Center Capacity Planning – Technical Program Manager (TPM)
Location: Sunnyvale, CA (Onsite)
Role Summary
The Data Center Capacity Planning TPM forecasts, plans, and coordinates data center infrastructure capacity (power, space, cooling, network, and compute) to ensure future demand is met efficiently and reliably.
Key Responsibilities
- Forecast short- and long-term capacity needs for compute, storage, network, power, space, and cooling.
- Develop and maintain capacity models, demand projections, and growth plans for data center infrastructure.
- Lead cross-functional programs with engineering, operations, finance, and supply chain to ensure capacity is delivered on schedule.
- Track utilization metrics and identify risks such as capacity shortages, stranded capacity, or overprovisioning.
- Drive planning cycles for data center expansion, hardware deployment, and infrastructure upgrades.
- Build dashboards and reports for capacity trends, forecasts, and executive updates.
- Define processes and tools to improve forecasting accuracy and infrastructure efficiency.
Required Skills
- Strong program management and cross-team coordination.
- Experience with infrastructure capacity planning (compute, storage, network, power, cooling).
- Data analysis and modeling (Excel, SQL, Python, or similar).
- Understanding of data center architecture and cloud infrastructure.
- Ability to translate technical capacity needs into business planning.
Typical Background
- 5–10+ years in program management, infrastructure planning, or data center operations.
- Experience in hyperscale cloud, colocation, or enterprise data centers.
Land Use Technician
5G is changing the world—be part of that change.
MD7, a leading provider of innovative solutions supporting mobile network operators and digital infrastructure deployment, is seeking a detail-oriented and motivated Land Use Technician to join our growing team. Our team plays a key role in advancing wireless telecommunications and electric vehicle charging infrastructure, helping connect communities and supporting the transition toward more sustainable technology.
CONDITIONS
Location: Allen, Texas
Travel: Travel up to 10% as needed for project support
Employment Type: Full-time, Permanent
IN A NUTSHELL
We are seeking an entry-level Land Use Technician to support our Wireless Telecommunications and Electric Vehicle Charging Infrastructure teams. This role contributes to projects that help expand digital connectivity and sustainable infrastructure across communities. The Land Use Technician assists Land Use Planners and Project Managers with the coordination and administration of zoning and permitting activities required for infrastructure deployment. This role requires strong attention to detail, organizational skills, and the ability to manage multiple tasks and deadlines simultaneously. The successful candidate will communicate regularly with internal teams and municipal jurisdictions while ensuring project information remains accurate and up to date. This is an excellent opportunity for someone who is adaptable, proactive, and eager to learn regulatory processes while gaining experience in land use planning within the telecommunications and energy infrastructure industries.
DAY-TO-DAY
• Assist with obtaining permits for wireless telecommunications and electric vehicle charging infrastructure projects
• Prepare, organize, and submit permit applications to multiple jurisdictions
• Maintain and update internal and external project tracking databases to ensure accurate reporting of project statuses and timelines
• Utilize Geographic Information System (GIS) tools and jurisdictional resources to research site and zoning information
• Review jurisdiction ordinances and regulations to support Land Use Planners in determining zoning compliance
• Track and monitor permitting timelines and proactively follow up with jurisdictions to support project progress.
• Communicate with municipal development departments (planning, building, right-of-way, etc.), consultants, and internal teams to coordinate application requirements and provide project updates.
• Responsibilities include preparing and submitting jurisdictional applications, maintaining project tracking systems, conducting regulatory research, and supporting the overall permitting workflow.
• Prepare daily FedEx, certified mail, and standard mail submissions related to permitting documentation
• Scan, organize, title, notate, and upload project documentation into internal systems and client databases to maintain accurate records
• Participate in client deployment calls and internal project coordination meetings
• Shadow the Land Use Planners at public hearings
DO YOU BRING?
• Valid driver’s license
• Strong written and verbal communication skills
• High attention to detail and strong organizational ability
• Ability to manage multiple responsibilities, while being adaptable with the evolving project priorities, processes and market changes.
• A proactive mindset with the ability to follow up on tasks and project requirements
• Problem-solving skills and willingness to learn new processes
• Proficiency in Microsoft Outlook, Word, and Excel
• Exposure to zoning or permitting documentation preferred
• Administrative or project coordination experience preferred
• Experience reviewing real property documents such as leases or easements preferred
• College degree preferred
We understand that you may not meet all the requirements. But if you bring the right level of commitment and enthusiasm, we believe we can achieve great things together. If you require reasonable accommodations to make your application process more comfortable, please email our recruiting team at , so we can support you accordingly.
BENEFITS
Time Off - We know the importance of work-life balance.
- 2 weeks of Vacation Time to start and grow throughout tenure
- 13 Paid Holidays
- 40+ hours of Sick Time
Rewards & Recognition - We value performance and celebrate success.
- Shoutouts on our newsletter
- Weekly Friday Huddle Recognitions
Health & Wellbeing- We take your wellbeing seriously.
- Comprehensive health, dental, vision insurance
- Voluntary coverages (Pet insurance, Long-Term Disability, Short-term Disability, Life Insurance and MORE!)
- On-site gym in office building
- Monthly company lunches and breakfast
- Private Wellness rooms
- Employee Assistance Program (EAP) – anonymous third-party support
Culture & Community- Work should be fun, meaningful, and connected.
- Monthly engagement activities
- Company-wide volunteer events for opportunities to give to your local community
Growth & Development- Your career is important to us.
- Internal career development opportunities
- Mentorship Program
Location
- Work from our prime Allen, TX office – right in the heart of the action
MD7 Core Values
Our Vision and Core Values are both foundational and aspirational at the same time. We never quit striving to improve. We’re always looking to recruit exceptional talent that shares these values as well.
Respect for the Individual
Balanced Life
Giving Back
Continuous Improvement
Extreme Service
Integrity
We want to be able to continuously innovate to empower success. That’s why, in addition to exciting career opportunities throughout the world, we also provide the best training in the industry.
Disclaimer
MD7 is an Equal Opportunity Employer. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
If you need assistance or an accommodation due to a disability, please contact us at
Assistant Program Manager
About the Role
We are seeking a detail-oriented and highly motivated Assistant Program Manager to support the successful execution of complex infrastructure and energy projects across the U.S. This hybrid role is based in Pennsylvania and involves coordinating with project stakeholders, maintaining documentation, and supporting program operations from initiation through delivery.
As a vital member of the program delivery team, you will work closely with Program Managers and cross-functional leads to ensure smooth coordination, schedule alignment, and timely reporting across multiple concurrent project workstreams. This position is ideal for professionals seeking to develop their skills in infrastructure program management, with a clear path to advancement into a Program Manager role.
If you have a solid foundation in project coordination, a passion for infrastructure and sustainability, and a desire to grow into a leadership role—this opportunity will provide the mentorship, training, and exposure needed to succeed.
Key Responsibilities
Strategic Program Coordination & Support
- Maintain and update program schedules, trackers, and documentation libraries.
- Support the development and tracking of programming roadmaps and key deliverables.
- Monitor task completion and follow up with responsible stakeholders to ensure timelines are met.
- Assist in the coordination of interdependence across project streams, including site development, power, cooling, and technology integration.
- Prepare weekly updates and reports to support Program Manager oversight.
Documentation Management
- Maintain accurate and organized documentation including meeting minutes, decision logs, action items, and status reports.
- Support the creation and distribution of project dashboards and performance summaries.
- Assist with document control and ensure version accuracy for plans, schedules, and communications.
- Facilitate meeting logistics, agenda preparation, and stakeholder communications.
Stakeholder Management & Communication
- Assist in managing stakeholder contact lists and communication schedules.
- Support coordination of stakeholder meetings, client check-ins, and review sessions.
- Ensure effective follow-through on stakeholder feedback and requests.
- Help prepare materials for executive updates and project presentations.
Quality & Compliance Support
- Assist with compliance tracking and coordination of internal reviews.
- Support audit preparation activities and documentation collation.
- Help ensure all deliverables adhere to program quality standards and regulatory guidelines.
Technology & Systems Integration
- Use project management software (e.g., Microsoft Project, Smartsheet) to support schedule tracking and updates.
- Maintain shared documentation platforms (e.g., SharePoint, Teams) and ensure accessibility.
- Support technology integration and testing coordination for new platforms and tools.
Operational & Handover Preparation
- Support preparation for project closeout and operational handoff.
- Assist with documentation compilation and delivery to operations teams.
- Participate in lessons learned workshops and knowledge sharing sessions.
Qualifications & Requirements
Education & Experience
- Bachelor’s degree in business, Engineering, Energy, Information Technology, or a related field preferred.
- 2–5 years of experience in a project coordination, administrative, or analyst role.
- Exposure to construction, energy, or infrastructure projects is preferred.
- Familiarity with project management methodologies and tools.
- Interest in pursuing PMP, CAPM, or similar project management certifications.
Technical & Domain Knowledge
- Basic understanding of infrastructure or energy systems is desirable.
- Familiarity with data center environments, utilities, or engineering workflows is a plus.
- Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Experience using project management software such as Smartsheet, MS Project, or similar tools.
- Comfort working with documentation platforms like SharePoint, Teams, or Confluence.
Professional Skills & Competencies
- Strong attention to detail and organization.
- Excellent written and verbal communication skills.
- Ability to work independently and manage multiple tasks.
- Collaborative mindset with a proactive and resourceful approach.
- Eagerness to learn and grow within a high-performing infrastructure program team.
Working Conditions
- Remote work environment with flexibility for occasional client meetings and team collaboration.
- Travel required for technology implementations, vendor meetings, and client engagements (approximately 15-20%).
- Must maintain secure home office environment suitable for handling confidential client data.
- Occasional evening and weekend work during system implementations and maintenance windows.
- On-call availability for critical system issues and security incidents.
- Comfortable with fast-paced consulting environment requiring rapid technology decision-making.
Career Development
- Direct mentorship from senior professionals.
- Hands-on with cutting-edge infrastructure and AI technologies.
- Defined Career path to Senior PM or Program Director roles.
- Support for certifications and continuing education.
- Enjoy cross-functional exposure to a variety of data center projects, engineering challenges, and operational support.
Compensation & Benefits
- Competitive salary and performance-based bonuses.
- Performance-based bonuses tied to program and organizational success.
- Flexible Personal Time Off and Vacation Policy
- Parental leave, disability, and military leave support.
- Support for continuing education and professional certifications.
- Collaborative and mission-driven workplace culture emphasizing innovation and sustainability.
- Opportunities for performance-based advancement and career growth.
- Comprehensive benefits – medical, dental, vision.
Nuclei Data LLC is an Equal Opportunity Employer. We do not discriminate based on race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in our employment practices
Title: Director of IT & Business Systems
Location: Vancouver, WA
Salary: $130,000 – $150,000 per year
The Management Group is seeking an experienced Director of IT & Business Systems to lead technology strategy, infrastructure, and enterprise systems across a growing multi-entity property management organization. This role oversees all IT operations, cybersecurity, cloud infrastructure, and business systems while partnering closely with executive leadership to improve efficiency, reporting, and long-term technology scalability.
Who This Role Is Not For
This role is not intended for entry-level IT professionals or candidates whose experience is limited to help desk or system administration responsibilities. We are specifically seeking candidates with senior-level IT leadership experience, a strong infrastructure background, and a track record of managing enterprise systems, cybersecurity, and technology strategy.
This position is ideal for a technology leader who can balance strategic planning with hands-on execution, modernize systems, and leverage automation and emerging technologies to improve operational performance.
Key Responsibilities
· Develop and lead a multi-year IT strategy aligned with company growth, operational efficiency, and security objectives. Serve as a trusted advisor to executive leadership by translating business needs into scalable technology solutions.
· Oversee the performance, reliability, and integration of core business platforms including property management systems, accounting systems, HR systems, document management tools, and collaboration platforms. Identify opportunities to strengthen operations through system integrations, automation, and improved data accessibility.
· Lead all IT infrastructure including cloud services, networking, Wi-Fi, endpoints, servers, telephony, and mobile device environments while maintaining a strong cybersecurity posture across the organization.
· Manage IT vendors, technology budgets, and major system implementations. Ensure reliable IT service delivery across multiple locations while establishing service standards and improving internal support processes.
· Partner with Finance and Operations to enhance enterprise reporting, automation, and data visibility, helping leadership make faster and more informed decisions.
· Lead, mentor, and develop members of the IT team while fostering a culture of accountability, innovation, and strong service orientation.
Minimum Qualifications
· 10+ years of progressive experience in IT leadership, infrastructure management, or enterprise technology operations
· Experience leading IT in a multi-site or multi-entity organization
· Strong expertise in:
o Microsoft 365 and Entra ID
o Hybrid cloud environments
o Infrastructure and networking
o Cybersecurity frameworks and data protection
o Enterprise systems management
· Experience managing IT vendors, technology budgets, and enterprise system implementations
· Ability to clearly communicate complex technical concepts to non-technical leadership
· Bachelor’s degree in Information Systems, Computer Science, or related field (or equivalent experience)
Preferred Qualifications
· Experience with automation platforms, Microsoft Power Platform, or workflow tools
· Experience with business intelligence or enterprise reporting systems
· Experience with virtualization environments or enterprise RMM/PSA tools
· Industry experience in property management, real estate, or service-based businesses
· Professional certifications such as ITIL, CISSP, CISM, or PMP
Compensation & Benefits
Salary: $130,000 – $150,000 per year
Benefits include:
100% employer-paid medical, dental, and vision insurance for employees and dependents
Auto allowance
3 weeks vacation accrual
Sick time accrual at 1 hour for every 40 hours worked
If you are an experienced IT leader who enjoys building scalable systems, strengthening cybersecurity, and helping organizations operate more efficiently through technology, we encourage you to apply and join us in shaping the future of our technology infrastructure.
As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.
You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.
Key Responsibilities:
The Desktop Support Analyst provides advanced technical support to end users across the organization, ensuring reliable operation of desktop systems, laptops, mobile devices, virtual desktops, and enterprise applications.
This role serves as the escalation point for Level 1 support and is responsible for resolving complex technical issues in both physical desktop and Virtual Desktop Infrastructure (VDI) environments.
The technician works closely with infrastructure, security, networking, and application teams to diagnose and resolve incidents while delivering excellent customer service to business users within a regulated financial services environment.
End User Support
- Provide Level 2 technical support for desktops, laptops, mobile devices, and peripherals.
- Support users accessing Virtual Desktop Infrastructure (VDI) environments including troubleshooting login issues, session performance problems, profile issues, and application access.
- Troubleshoot and resolve hardware, operating system, application, and connectivity issues escalated from Level 1 support.
- Support Microsoft Windows environments across both physical endpoints and virtual desktops.
- Assist users with enterprise productivity applications and internal business systems.
- Provide support for conference room technology, printers, and collaboration platforms.
VDI & Remote Workspace Support
- Provide technical support for VDI platforms such as Citrix, VMware Horizon, or Azure Virtual Desktop.
- Troubleshoot issues related to:
- VDI session connectivity
- Authentication and access issues
- Profile loading or roaming profile errors
- Performance and latency problems
- Application delivery within virtual environments
- Assist with testing and validating VDI updates, patches, and environment changes.
- Work with infrastructure and virtualization teams to escalate and resolve backend VDI platform issues.
Device & Endpoint Management
- Configure, deploy, and maintain corporate workstations, laptops, and mobile devices.
- Manage devices using enterprise endpoint management tools (e.g., Intune, SCCM, Jamf, or similar).
- Perform software installations, upgrades, and patching in accordance with IT standards.
- Maintain hardware inventory and asset records and ensure compliance with asset management policies.
- Support endpoint connectivity to VDI platforms and remote access solutions.
Incident & Service Request Management
- Investigate and resolve complex incidents related to desktop systems, VDI sessions, applications, and connectivity.
- Document troubleshooting steps and resolutions within the ServiceNow.
- Meet defined service level agreements (SLAs) and service quality targets.
- Escalate issues to infrastructure, virtualization, or engineering teams when necessary.
Security & Compliance
- Ensure endpoints and virtual desktop sessions comply with corporate security policies and regulatory requirements.
- Support multi-factor authentication, endpoint protection, encryption, and access controls.
- Assist with remediation of endpoint or VDI-related security incidents.
- Maintain awareness of security and compliance standards common in financial services environments.
Collaboration & Continuous Improvement
- Collaborate with network, infrastructure, virtualization, cybersecurity, and application teams to resolve issues.
- Create and maintain technical documentation and knowledge base articles.
- Participate in technology rollouts, system upgrades, and office moves.
- Identify recurring issues and recommend process improvements or automation opportunities
**This role is 100% onsite in Colorado Springs, CO
**This role may require some physical activity, including installing or moving equipment.
As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.
You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.
Key Responsibilities:
The Desktop Support Analyst provides advanced technical support to end users across the organization, ensuring reliable operation of desktop systems, laptops, mobile devices, virtual desktops, and enterprise applications.
This role serves as the escalation point for Level 1 support and is responsible for resolving complex technical issues in both physical desktop and Virtual Desktop Infrastructure (VDI) environments.
The technician works closely with infrastructure, security, networking, and application teams to diagnose and resolve incidents while delivering excellent customer service to business users within a regulated financial services environment.
End User Support
- Provide Level 2 technical support for desktops, laptops, mobile devices, and peripherals.
- Support users accessing Virtual Desktop Infrastructure (VDI) environments including troubleshooting login issues, session performance problems, profile issues, and application access.
- Troubleshoot and resolve hardware, operating system, application, and connectivity issues escalated from Level 1 support.
- Support Microsoft Windows environments across both physical endpoints and virtual desktops.
- Assist users with enterprise productivity applications and internal business systems.
- Provide support for conference room technology, printers, and collaboration platforms.
VDI & Remote Workspace Support
- Provide technical support for VDI platforms such as Citrix, VMware Horizon, or Azure Virtual Desktop.
- Troubleshoot issues related to:
- VDI session connectivity
- Authentication and access issues
- Profile loading or roaming profile errors
- Performance and latency problems
- Application delivery within virtual environments
- Assist with testing and validating VDI updates, patches, and environment changes.
- Work with infrastructure and virtualization teams to escalate and resolve backend VDI platform issues.
Device & Endpoint Management
- Configure, deploy, and maintain corporate workstations, laptops, and mobile devices.
- Manage devices using enterprise endpoint management tools (e.g., Intune, SCCM, Jamf, or similar).
- Perform software installations, upgrades, and patching in accordance with IT standards.
- Maintain hardware inventory and asset records and ensure compliance with asset management policies.
- Support endpoint connectivity to VDI platforms and remote access solutions.
Incident & Service Request Management
- Investigate and resolve complex incidents related to desktop systems, VDI sessions, applications, and connectivity.
- Document troubleshooting steps and resolutions within the ServiceNow.
- Meet defined service level agreements (SLAs) and service quality targets.
- Escalate issues to infrastructure, virtualization, or engineering teams when necessary.
Security & Compliance
- Ensure endpoints and virtual desktop sessions comply with corporate security policies and regulatory requirements.
- Support multi-factor authentication, endpoint protection, encryption, and access controls.
- Assist with remediation of endpoint or VDI-related security incidents.
- Maintain awareness of security and compliance standards common in financial services environments.
Collaboration & Continuous Improvement
- Collaborate with network, infrastructure, virtualization, cybersecurity, and application teams to resolve issues.
- Create and maintain technical documentation and knowledge base articles.
- Participate in technology rollouts, system upgrades, and office moves.
- Identify recurring issues and recommend process improvements or automation opportunities
**This role is 100% onsite in Colorado Springs, CO
**This role may require some physical activity, including installing or moving equipment.
Location: Alpharetta, GA (3 days a week onsite)
Duration: 6 months
Job Description:
We are seeking a skilled Site Reliability Engineer to join our team and help build, maintain, and scale our cloud-native infrastructure. You will work closely with development and operations teams to ensure our systems are reliable, scalable, and efficient. The ideal candidate is passionate about automation, observability, and infrastructure-as-code, and thrives in a collaborative, fast-paced environment.
Key Responsibilities
Design, implement, and manage cloud infrastructure on Azure using Terraform and Terragrunt.
Maintain and optimize Kubernetes clusters on Azure Kubernetes Service (AKS).
Build and manage CI/CD pipelines using GitHub Actions/Workflows and ArgoCD for GitOps deployments.
Enhance system reliability by implementing monitoring, alerting, and observability solutions with Grafana.
Automate operational tasks to reduce toil and improve team efficiency.
Participate in on-call rotations, incident response, and post-mortem analysis.
Collaborate with development teams to improve application performance, scalability, and resilience.
Implement and advocate for SRE best practices, including SLIs, SLOs, and error budgets.
Continuously improve system performance, cost efficiency, and security.
Required Skills & Qualifications
3+ years of experience in an SRE, DevOps, or cloud infrastructure role.
Strong experience with Azure cloud services and infrastructure.
Hands-on experience with java and Terraform and Terragrunt for infrastructure-as-code.
Proficiency with Kubernetes (preferably AKS and container orchestration.
Experience with CI/CD tools, especially GitHub Workflows/Actions and ArgoCD.
Solid understanding of observability tools like Grafana (Prometheus, Loki, Tempo experience is a plus).
Education Requirements Bachelor's degree required, (Masters preferred)
We're building safety-enhancing technology for aviation that will save lives. Automated aviation systems will enable a future where air transportation is safer, more convenient and fundamentally transformative to the way goods - and eventually people - move around the planet. We are a team of mission-driven engineers with experience across aerospace, robotics and self-driving cars working to make this future a reality.
As a Client Platform Engineer, you will be a part of our IT and Security team. Your work will have a key impact on the development of Reliable Robotic's internal infrastructure and processes. You will work as part of the IT and Security team towards building, deploying and managing tools. You will be working on building or improving existing automation to support standardization efforts, with a focus on end-user facing endpoints.
Responsibilities
In your role as a Client Platform Engineer, you will be responsible for the design, implementation of tools supporting the business internal needs and standards, as well as support of the IT related needs of our end-users. You will be involved in the design and implementation of tools and their supporting infrastructure, to improve the daily experience of our users across the entire business. This will include managing SaaS services, managing physical infrastructure, and cloud infrastructure to support the needs of the teams at Reliable. You will be responsible for identifying additional opportunities for standardization, improvement of the user experience, and training various teams, including the IT/Security teams you will be working on, for redundancy when new tooling is introduced.
Basic Success Criteria
5+ years of experience supporting business needs in IT
Excellent troubleshooting skills
Basic networking skills and understanding of basic network services (vlan/routing/wifi/dhcp/dns/etc)
Previous management of in-office infrastructure (wifi, printing, etc)
Experience with MDM platforms to manage Apple devices (macOS, iOS, iPadOS) and Windows 11 devices
Experience with configuration management systems such as Puppet (preferred), Chef or Ansible
Scripting skills in various languages (Python, bash, powershell)
Understanding of SSL certificates, and PKI infrastructure
Preferred Success Criteria
Ability to explain complex concepts to users or colleagues
Ability to troubleshoot problems remotely (over Slack, Google Meet, or others)
Familiarity with Google Workspace management (access and management of Google services, integration of Google with other services, and the security mechanisms available in those environments)
Experience with virtualization/containerization, both in AWS and GCP, KVM, LXC, and Docker
Development tooling experience (git, github, vscode, pip3)
Experience with AWS services (IAM, ec2, s3, route53, SSO, lambda, etc)
Application (re)packaging and management (msi/pkg/deb)
Experience in environments where data management, classification and handling is critical
Experience with end-user supports with software and computing devices
Mobile device management and BYOD policies
This position is based at our facility in Mountain View, California.
Must be willing to travel up to 10% of the time.
This position requires access to information that is subject to U.S. export controls. An offer of employment will be contingent upon the applicant's capacity to perform in compliance with U.S. export control laws.
All applicants are asked to provide documentation that legally establishes status as a U.S. person or non-U.S. person (and nationalities in the case of a non-U.S. person). Where the applicant is not a U.S. person, meaning not a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident, (iii) refugee under 8 U.S.C. * 1157, or (iv) asylee under 8 U.S.C. * 1158, or not otherwise permitted to access the export-controlled technology without U.S. government authorization, the Company reserves the right not to apply for an export license for such applicants whose access to export-controlled technology or software source code requires authorization and may decline to proceed with the application process and any offer of employment on that basis.
At Reliable Robotics, our goal is to be a diverse and inclusive workforce. As an Equal Opportunity Employer, we do not discriminate on the basis of race, religion, color, creed, ancestry, sex, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, gender expression, sexual orientation, age, non-disqualifying physical or mental disability or medical conditions, national origin, military or veteran status, genetic information, marital status, or any other basis covered by applicable law. All employment and promotion is decided on the basis of qualifications, merit, and business need.
If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to
Compensation Range: $125K - $185K
Apply for this JobThe Opportunity
The University of Central Florida (UCF) has established several interdisciplinary faculty research clusters to strengthen its academic offerings and research mission. In support of this effort, we invite candidates for two (2) tenure-earning assistant professor, tenured associate professor, or tenured professor positions with the university research center on Resilient, Intelligent, and Sustainable Energy Systems (RISES). The positions have an anticipated start date of August 8, 2026.
These are interdisciplinary positions that will be expected to strengthen both the RISES Center and a chosen tenure home department and may include a combination of joint appointments. A strong advantage of this position is the ability of the candidate to choose multiple units for their joint appointment in the College of Engineering and Computer Science, the College of Sciences, or both.
All candidates whose research are at the forefronts of energy systems, resilience, and sustainability will be considered. The technical fields of specific research interest for the two positions include but are not limited to:
Position # 1- Sustainable Energy Systems: Non-Combustion (Host Department: Mechanical and Aerospace Engineering):
An ideal candidate will have extensive expertise in pathways for novel processes of electric power generation and storage that do not involve combustion. The selected candidate should be proficient in process design, characterization, and modeling of low carbon electricity generation technologies that ensure access to affordable, reliable, and sustainable power for all. We seek candidates with a strong foundation in fluid mechanics, thermodynamics, heat and mass transfer, and energy systems engineering, and a demonstrated research record in non-combustion-based electric power generation and/or energy storage.
Areas of particular interest include, but are not limited to:
Advanced nuclear energy systems, including small modular reactors (SMRs), microreactors, molten salt reactors, liquid metal reactors and high-temperature gas cooled reactors, especially those supporting grid resilience.
Hydrogen production and storage, particularly hydrogen derived from nuclear or natural gas with carbon capture (blue hydrogen).
Thermal energy storage and high-efficiency heat exchangers for industrial and grid-scale applications.
Electrochemical systems, including next-generation batteries and fuel cells for defense, aerospace, and critical infrastructure.
Energy generation and storage systems modeling, optimization, and control, with emphasis on reliability, affordability, and national security.
Experimental platforms for high-temperature, high-pressure energy systems.
Risk-informed design of energy infrastructure.
Candidates should demonstrate the ability to lead an independent, externally funded research program and contribute to interdisciplinary collaborations. A strong record of peer-reviewed publications, mentorship, and engagement with industry, national laboratories, or large-scale research initiatives is highly desirable. Experience with computational tools (e.g., CFD, FEA, system-level modeling) and/or experimental platforms for energy systems is expected.
Position # 2 - Machine Learning and AI for Energy Systems (Host Department: Computer Science and possibly Electrical and Computer Engineering Department):
An ideal candidate would have extensive experience applying modern machine learning techniques to solving complex problems within the energy systems. The candidate should have a strong foundation in deep learning techniques (including convolutional neural networks, recurrent neural networks and multi-head attention models). An experience with specialized foundation models is a plus.
Areas of interest include but are not limited to:
Energy market and load/generation forecasting, including short- and long-term demand prediction, renewable generation forecasting (solar, wind, hydro) under uncertainty, spatiotemporal modeling for distributed energy systems, energy markets, transfer learning and domain adaptation for data-scarce regions and integration of weather, mobility, and socioeconomic data for predictive modeling.
Distributed infrastructure resource management, including data-driven modeling and coordination of interdependent infrastructure systems and their subsystems (such as networks of transportation, gas, electricity grid), multi-agent reinforcement learning for distributed coordination and demand response optimization using AI.
Distributed infrastructure system optimization, such as real-time optimization of interdependent infrastructure and energy systems using AI and advanced control methods, hybrid physics-informed and data-driven modeling and control for stability and flexibility.
Energy system resiliency research, including detection of faults and cyber-attacks, outage prediction under extreme conditions, resilient cybersecurity solutions, and self-healing algorithms.
Candidates should demonstrate not only extensive experience in deep learning, reinforcement learning, and unsupervised learning but also evidence in interdisciplinary, human-centric, community-based, and data-driven research on energy systems.
Successful candidates will have research impact as reflected in high-quality publications and the ability to build a well-funded and sustainable research program. We are looking for team players who can further enhance our strong campus-wide efforts in energy systems research. The positions will carry ranks commensurate with the candidate's prior experience and record.
UCF is one of the nation's largest universities with a diverse student body of nearly 70,000 students and has grown substantially in size, quality, diversity, and reputation. Today, the university offers more than 240 degree programs. In 2019, UCF was officially recognized as a Hispanic Serving Institution (HSI) by the U.S. Department of Education and a "Green College" by the Princeton Review for our efforts in sustainability and environmental responsibility. UCF's students represent all 50 states and over 120 countries. UCF is in a centralized location that is 30 minutes to Walt Disney World and Universal Orlando and 60 minutes to the beach. UCF has 16 sports teams, including football, soccer/futbol, tennis, volleyball, and 600+ cultural, academic, and social student clubs and organizations all led by faculty mentors. In addition, UCF has several associations for faculty and staff, among them, the Black Faculty and Staff Association (BFSA), the Latino Faculty and Staff Association (LaFaSA), and the PRIDE Faculty and Staff Association. UCF received the 2019 Higher Education Excellence in Diversity (HEED) Award from INSIGHT Into Diversity magazine, which recognizes U.S. colleges and universities that demonstrate an outstanding commitment to diversity and inclusion.
The Carnegie Foundation has classified UCF as an R1 Doctoral University for its high research activity and community engagement. This past fiscal year, UCF brought in nearly $205M. The RISES center is one of nation's very top university research centers as measured by federal funding. For the fifth consecutive year, UCF has been recognized among the nation's most innovative universities according to U.S. News & World Report while Kiplinger's and The Princeton Review have ranked UCF as one of the nation's best values for a college education.
UCF is an economic engine, attracting and supporting industries vital to the region's future while providing students with real-world experiences that help them succeed after graduation. UCF's Orlando location also puts it at the center of the Florida High Tech Corridor. The corridor has an excellent industrial base that includes software, defense, space, simulation and training, and a world-renowned entertainment industry. Adjacent to UCF is a thriving research park that conducts over $2 billion in funded research, hosting more than 100 high-technology companies and UCF's School of Modeling, Simulation, and Training. UCF also has an accredited medical school which was established in 2006 and is a neighbor to the VA, Nemours, and the UCF Lake Nona Medical Center, all of which have a strong interest in sustainable energy systems research and demonstration. Great weather, easy access to the seashore, one of the largest convention centers in the nation, and one of the world's best airports are just a few features that make Orlando an ideal location. We encourage you to learn more about UCF at faculty.
Minimum Qualifications:
A Ph.D. or foreign degree equivalent from an accredited institution, in an area appropriate to the RISES center at the time of appointment. The selected candidate must also have a record of high impact research related to energy systems, demonstrated by a strong scholarly and/or funding record.
In order to obtain tenure upon hire, the selected candidate must have a demonstrated record of teaching, research and service commensurate with rank in the tenure department.
Preferred Qualifications:
Past work experiences in a national lab and/or industry are desired.
A history of working with teams, especially teams that span multiple disciplines, is a strongly preferred qualification.
Prior work experience with energy storage systems is highly preferred.
Additional Application Materials Required:
UCF requires all applications and supporting documents be submitted electronically through the Human Resources employment opportunities website, jobs/. In addition to the online application, interested candidates should upload the following:
A curriculum vitae.
A letter of interest describing qualifications for the position, such as research agenda and teaching experience/interest. In the letter candidates must include:
their background in research and scholarship in or related to the areas noted in the job description above.
specifically highlight their interdisciplinary approach to research.
specify which position they are applying to and which department they plan to reside.
A teaching statement.
A research statement.
NOTE: Please have all documents ready when applying so they can be attached at that time. Once the online submission process is finalized, the system does not allow applicants to submit additional documents later.
The selected candidate will be required to submit official transcripts (and, as applicable, U.S. degree equivalency evaluations) documenting the conferral of their qualifying academic credentials.
Questions regarding this search should be directed toDr. Zhihua Qu at .
Special Instructions to the Applicants:
Candidates needto specify in their cover letters which position they are applying to and which department they plan to reside.
Sponsorship for employment-based visas will only be considered under exceptional circumstances and is not guaranteed. Preference will be given to candidates who are currently authorized to work for any employer in the United States.
Job Close Date:
Open until filled
Note to applicants: Please keep in mind that a job posted as 'Open until filled' may close at any time without notice. As such, we encourage you to submit your application and all required documentation as quickly as possible to ensure consideration for the posted position.
Are you ready to unleash YOUR potential?
As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you'll play an integral role at one of the most impactful universities in the country. You'll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 13 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you'll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills and you'll have countless rewarding experiences that go well beyond a paycheck.
Working at UCF has its perks!UCF offers:
- Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program.
- Paid time off, including annual (12-month faculty) and sick time off and paid holidays.
- Retirement savings options.
- Employee discounts, including tickets to many Orlando attractions.
- Education assistance.
- Flexible work environment.
- And more...For more benefits information, view the UCF Employee Benefits Guide click here.
Unless explicitly stated on the job posting, it is UCF's expectation that an employee of UCF will reside in Florida as of the date the employment begins.
Additional Requirements related to Research Positions:
Pursuant to Florida State Statute 1010.35, prior to offering employment to certain individuals in research-related positions, UCF is required to conduct additional screening. Applicants subject to additional screening include any citizen of a foreign country who is not a permanent resident of the U.S., or who is a citizen or permanent resident but is affiliated with or has had at least 1 year of education, employment, or training in China, Cuba, Iran, Russia, North Korea, Syria, or Venezuela.
The additional screening requirements only apply to research-related positions, including, but not limited to faculty, graduate positions, individuals compensated by research grants or contract funds, post-doctoral positions, undergraduate positions, visiting assistant professors, and visiting research associates.
Department
College of Engineering and Computer Science (CECS) - Mechanical and Aerospace Engineering (MAE)Work Schedule
VariesType of Appointment
RegularExpected Salary
NegotiableAs a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.
UCF is proud to be a smoke-free campus and an E-Verify employer.
If an accommodation due to a disability is needed to apply for this position, please call or email .
For general application or posting questions, please email .