Odyssey Systems Jobs in Usa

The Broward County Board of County Commissioners Enterprise Technology Services Division is seeking to hire (2) ERP Technical Support Specialist to provide technical and analytical support for Enterprise Resource Planning (ERP) systems across the County. Responsibilities include system implementation, maintenance, troubleshooting, and operational support for multiple ERP modules and integrated applications. The position requires 24/7 on-call availability, occasional weekend work, and reliable remote connectivity.

This is NOT a remote position.

This announcement will remain active until enough applications have been received and may close at any time.

Benefits of Broward County Employment

High-Deductible Health Plan - bi-weekly premiums:

Single $10.90 / Family $80.79

Includes a County Funded Health Savings Account of up to $2000 Annually

Consumer Driven Health Plan - bi-weekly premiums:

Single $82.58 / Family $286.79

Florida Retirement System (FRS) - Pension or Investment Plan

457 Deferred Compensation employee match

Eleven (11) paid holidays each year

Vacation (Paid Time Off) = 2 weeks per year

Up to 40 hours of Job Basis Leave for eligible positions

Tuition Reimbursement (Up to 2K annually)

• Work with and troubleshoot multiple ERP system modules.
• Work with and troubleshoot specialized third-party application solutions.
• Prepare and maintain documentation and reports.
• Utilize multiple ticketing systems (e.g., Cherwell and Phire).
• Work nights and weekends as needed.
• Possess excellent written and verbal communication skills.
• Demonstrate considerable knowledge of current research and trends in ERP technologies.
• Ability to manage and multitask across multiple projects.

• Maintain tickets in an up-to-date status.
• Monitor the ticketing system regularly.
• Use the ticketing system to prioritize work and communicate with end-users.
• Plan, organize, and conduct ERP operational support activities.
• Test and validate areas for the application of automated technologies.
• Configure systems based on user needs and maintain installations through all stages of implementation.
• Meet with technical, functional, and user personnel for analysis, demonstrations, and training.
• Research, test, and install new and upgraded ERP systems and software.
• Review workflow process analyses and develop recommendations for improvements and solutions using automated systems.
• Respond to calls or inquiries from user personnel within established policies and procedures to resolve hardware, software, peripheral equipment, or network issues.
• Write and maintain records, reports, and documentation on system and software specifications and configurations.
• Evaluate new systems hardware and software.
• Maintain an accurate inventory of software, batch processes, and interfaces.
• Document all issues, changes, and designs as required.
• Participate as a member of the emergency activation support team servicing the ERP group during County emergencies.
• Analyze computer application programs and support computer hardware devices.

Works independently, under limited supervision, reporting major activities through periodic meetings.

Requires a two (2) year degree from an accredited trade, technical or vocational school, college or university with major coursework in computer science or closely related field.

(One year of relevant experience may be substituted for each year of required education.)

Requires four (4) years in systems analysis and application programs in ERP production support and on-call support relevant to ERP Peoplesoft or closely related experience.

None.

Duties and Responsibilities

The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.

Answers customer phone calls for service and provides first level over-the-phone problem resolutions; maintains records, reports and documentation on systems and software specifications and configurations.

Responds to second level field support customer service calls; processes customer requests for new services related to desktop hardware and software including performing installations, upgrades, and training, and processing and monitoring purchase requests; installs, configures, designs and maintains network and communications hardware and software; troubleshoots and resolves hardware, software and network problems.

Tests new code delivered by vendors; works with users to validate all possibilities of usage; performs regression testing to ensure that any new code will not have a negative impact on existing applications; and communicates all issues to vendors for testing and resolution.

Performs all system administration tasks, such as adding new users and disabling old users, adjusting profiles to provide correct application access to different user profiles; and makes simple changes to web pages of applications per user requests.

Trains users in different areas to make them aware of all system capabilities; teaches users how to personalize the system to their needs; and trains on other computer issues, as needed and/or requested.

Performs a variety of systems duties including, but not limited to; updating databases, coding information, analyzing information, dispatching calls to technicians.

Performs related work as assigned.

• Tech Savvy: Anticipates and adopts innovations in business-building digital and technology applications. Investigates technologies to learn some cutting-edge best practices. Uses digital/social media to benefit the team and add value to the work being done; understands how to avoid misuse of these tools.
• Manages Complexity: Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Looks at complex issues from multiple angles; explores issues to uncover underlying issues and root causes; sees the main consequences and implications of different options.
• Action Oriented: Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Takes timely action on important or difficult issues. Identifies and pursues new opportunities that benefit the organization.
• Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Listens attentively and takes an interest. Keeps others well informed; conveys information clearly, concisely, and professionally when speaking or writing.
• Persuades: Uses compelling arguments to gain the support and commitment of others. Gives many insightful suggestions and offers thoughtful positions, once informed about the issues. Thinks carefully and solicits insight into how to build a compelling argument that resonates with others' interests.
• Self-Development: Actively seeks new ways to grow and be challenged using both formal and informal development channels. Demonstrates strong commitment to own development by continuously updating knowledge, skills, and abilities. Shows strong enthusiasm for seeking learning opportunities.
• Nimble Learning: Learns through experimentation when tackling new problems, using both successes and failures as learning fodder. Experiments to find the best possible solution and gains insight from test cases. Makes use of new concepts and principles when addressing problems. Learns from mistakes to avoid repeating them.

Physical Demands

Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

Performs light work that involves walking or standing most of the time and involves exerting up to 20 pounds of force on a regular and recurring basis, or skill, adeptness and speed in the use of fingers, hands or limbs on repetitive operation of electronic office equipment within moderate tolerances or limits of accuracy.

Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.

None.

County Core Values

All Broward County employees strive to demonstrate the County's four core behavioral competencies.

• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
• Customer focus: Building strong customer relationships and delivering customer-centric solutions.
• Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Values differences: Recognizing the value that different perspectives and cultures bring to an organization.

Copyright 2025 Korn Ferry. ALL RIGHTS RESERVED

Broward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at or email to make an accommodation request.

Note: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.

All Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies.

All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.

Health Information Technology:

The Health and Information Technology Department embraces a strong, customer-centric philosophy in delivering services. Through collaboration, we provide a robust, secure infrastructure and leverage technical tools to enable mission attainment.

The Opportunity:

The Enterprise Systems Manager is responsible for the design, administration, maintenance, and performance of the core systems utilized at the College of Medicine and affiliated entities; to include customized consumption of university core resources, as well as uniquely owned system and services for the college. Acting as Unit Leader, the role will provide direct oversight of daily activities, own escalated incident resolution, champion system implementation efforts, and manage relationships with relative technical partners and vendors.

Responsibilities:

Operations, Systems Administration, and Technical Management:

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• Act as Health Information Technology Enterprise Systems unit leader, overseeing the planning, architecture, installation, implementation, and maintenance of the core and unique systems and services for the College of Medicine and affiliated programs.

  
  

• Supervise Systems Administrators, providing guidance over daily activities; including hiring, training, development, task assignment, and coaching.

  
  

• Perform high-level systems activities to maintain workload balance and service escalated tasks.

  
  

• Ensure systems/services are appropriately maintained, meeting operational expectations, and align with security standards.

  
  

• Own the protection against technical vulnerabilities, as well as investigation and mitigation of incidents

  
  

• Lead concurrent initiatives; including proposal, prioritization, scheduling, project planning, and communication

  
  

• Generate detailed documentation for systems, workflows, change management, and project planning

  
  

• Champion initiatives to deliver timely customized systems and applications to support the client base.

  
  

• Consume central services, working with campus colleagues to tailor unique needs of the service environments.

  
  

Strategic Planning/Leadership:

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• Coordinate with Health IT leadership to develop a sustainable, scalable, and consistent service model, aligning technical and business practices to support the college's and university's strategic goals and initiatives.

  
  

• Provide Health IT Leadership with technical documentation, Standard Operating Procedures (SOPs), analytical reports, and strategic road maps on service efforts and technical planning for the organization

  
  

• Research and advise trends in technical innovation, related to healthcare, medical education, and biomedical research.

  
  

• Set Annual/long-term unit goals, capture and present unit/system performance metrics, seeking opportunities to improve efficiency.

  
  

• Maintain currency and communicate the Health IT Service Catalog for Enterprise Systems, pertaining to standardization of services, softwares, and devices offered and supported.

  
  

Outreach, Education and Training:

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• Represent Health IT at college/university/external technical committees/forums. Seek opportunities to increase efficiency(software licensing, economies of scale procurement, standardization, redundancy in efforts and resources.

  
  

• Build and strengthen open collaborative relationships between all university IT units, AHSC Departments, and health partners to align efforts across organizations, ensure transparency, manage expectations, as well as create awareness and a sense of common purpose.

  
  

• Coordinate strategic efforts between stakeholders in the development and enforcement of department, college, and university policies, procedures, and best practices.

  
  

• Maintain advanced working knowledge and competency for unit, respective to current and future state of the college's systems, through regular research, forum monitoring, educational programs, and conference participation.

  
  

Other Duties, as assigned

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• Timely completion of all required university and college trainings and updates

  
  

• Contributes to the overall success of the College by performing all other duties and responsibilities, as assigned.

  
  

• Promote a positive work environment within Health IT while performing duties not specified above.

  
  

• Job duties will apply to all areas of the COM, UCF Health and Burnett Biomedical Medical. There will be limited interaction with AHSC components and teaching hospital for the time being. The level of interaction and collaboration will change to encompass the AHSC and teaching hospital as the efforts toward establishing and building out the campus.

  
  

Minimum Qualifications:

Bachelor's Degree and 6 years of relevant experience, High School Diploma (or equivalent) and 10 years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

Preferred Qualifications:

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• Proficiency with Microsoft infrastructure tools, including Active Directory, Group Policy, SCCM/MECM, SCOM, SharePoint, and IIS.

  
  

• Experience delivering and managing enterprise-level services and systems such as Linux environments, SQL/MySQL databases, Mobile Device Management platforms (InTune, JAMF), Secure Printing, and Interface Engines.

  
  

• Working knowledge of cloud architecture and services (e.g., Azure, AWS), including strategy, hosting, virtualization, and interconnectivity.

  
  

• Familiarity with enterprise network technologies, including port specifications, firewall rules, DHCP configuration, and monitoring/troubleshooting tools.

  
  

• Demonstrated leadership in a complex IT environment, including supervising technical teams, resolving escalated issues, and overseeing cross-functional projects.

  
  

• Experience working in academic, research, or healthcare IT environments, with an understanding of their unique operational needs.

  
  

Additional Application Materials Required:

In addition to your application, please submit a cover letter and resume.

Special Instructions to the Applicants:

• 
  

• The salary for this position is expected to be between $89,076 - $122,479. The final rate will be determined based on the candidate's qualifications, experience, and internal equity considerations.

  
  

• Applicant must be authorized to work for any U.S. employer, as sponsorship is not available for this position.

  
  

• Classification Title: Manager, Information Technology III

  
  

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you'll play an integral role at one of the most impactful universities in the country. You'll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 12 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you'll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills, and you'll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks!UCF offers:

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• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program

  
  

• Paid time off, including annual and sick time off and paid holidays

  
  

• Retirement savings options

  
  

• Employee discounts, including tickets to many Orlando attractions

  
  

• Education assistance

  
  

• And more...For more benefits information, view the UCF Employee Benefits Guide.

  
  

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitly stated on the job posting, it is UCF's expectation that an employee of UCF will reside in Florida as of the date the employment begins.

Department

Work Schedule

Type of Appointment

Expected Salary

Job Posting End Date

As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.

UCF is proud to be a smoke-free campus and an E-Verify employer.

If an accommodation due to a disability is needed to apply for this position, please call or email .

For general application or posting questions, please email .

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• Federal and state employment compliance requirements
  
• Internal HR policies, plan documents, and programs
  
• Common core HR processes (hire, job changes, leave, time eligibility, employee data)
  

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• Documented, repeatable compliance programs with clear ownership
  
• Audit-ready evidence for regulated workforce requirements
  
• Clear visibility into system-enforced vs manual controls
  
• Reduced reliance on institutional knowledge
  
• Clean handoff to internal HR Compliance governance
  

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• Re-establish and make process improvement recommendations for Federal and state compliance workplace obligations (EEO-1 reporting, VETS-4212, Affirmative Action plan requirements, Federal and state labor law posters, I-9, etc.) for a complex, matrixed enterprise with multiple HCM systems
  
• Develop a compliance requirements inventory (federal, state, and local)
  
• Define ownership, evidence standards, review cadence, and escalation paths
  
• Revise related process documentation (e.g., SOPs, desktop procedures, flow diagrams)
  
• Create a compliance calendar with deadlines, triggers, and dependencies
  

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• Map regulated requirements and internal policies to HCM system controls
  
• Identify where system configurations are fully or partially automated and where excessive reliance on manual processes or workarounds
  
• Document policy-system-process alignment for core HR domains (total rewards, staffing, job data, employee classifications, policy adherence, etc.)
  
• Establish audit-ready documentation for system-based controls
  

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• Design lightweight system control validation approaches (sampling, evidence review)
  
• Define configuration attestation expectations for system owners
  
• Identify and document control gaps and risk exposures
  
• Support internal audit readiness (without performing audit activities)
  

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• Integrate compliance programs into a committee-style operating model
  
• Establish a sustainable handoff model to internal HR Compliance ownership including a review schedule and RACI
  

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• Legal interpretation of employment law
  
• Policy drafting or legal language development
  
• Payroll processing or payroll system controls
  
• Employee relations case management
  
• Training delivery or change management execution
  

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• 5+ years in HR compliance, workforce compliance, or employment-related governance
  
• Hands-on experience with:
  
  • 
    
  • Employer filings (EEO-1, VETS 4212, CA Pay Filing)
    
  • Federal employer requirements
    
  • Multi-state employment compliance operations
    
  
  
  
• Demonstrated experience building or re-establishing compliance programs, not just running tasks
  
• Experience working with HRIS/HCM systems in a compliance or controls capacity
  
• Experience in regulated environments (healthcare, insurance, financial services, or similar)
  

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• Strong understanding of:
  
  • 
    
  • Federal workforce compliance requirements
    
  • State employment law variability and tracking
    
  • HR data dependencies for regulatory filings
    
  
  
  
• Ability to translate regulatory requirements into process and system controls
  
• Comfortable documenting gaps, risks, and manual dependencies
  
• Strong documentation and process design skills
  
• Able to work cross-functionally with HR, Legal, IT, Internal Audit, and Compliance
  

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• Oracle HCM, Peoplesoft or similar enterprise HCM experience
  
• Prior partnership with Internal Audit or Compliance functions
  
• Experience supporting system implementations or post-go-live stabilization
  

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• Employment Compliance Manager (former or contract)
  
• HR Compliance Program Manager
  
• Workforce Compliance Lead
  
• HRIS Controls / Governance Specialist
  
• Internal Audit professional with HR compliance exposure
  

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• ER specialists
  
• Payroll managers
  
• Policy analysts without regulatory filing experience
  
• Change management consultants
  

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• C2 Eligibility is Required
  
• Credit check is required
  
• overtime, travel, on call, weekends, off hours As needed
  
• Work Hours - 8am - 5 pm
  

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• A typical day for a zVM administrator usually starts with checking system health-reviewing logs, monitoring alerts, and ensuring servers and critical services are running smoothly.
  
• By the end of the day, a zVM admin ensures systems are stable, secure, and ready for whatever workloads come next.
  
• Performs operational support for zVM environment: Work tickets, perform upgrades, participate in disaster recovery exercises.
  

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• Write or debug programs to maintain and control computer systems software, such as operating systems, networked systems, and database systems. Provide technical and disaster recovery support for systems software.
  
• 40% Research and analyze systems software problems and implement workable solutions or escalate as appropriate.
  
• 40% Install, test, and maintain systems software including installing updates, upgrades, and patches, initiating tests of system programs and observing results to detect errors or work stoppage, and modifying code to correct errors.
  
• 10% Assist in internal and external audits being performed across multiple lines of business for multiple platforms.
  
• 5% Participate in planning and execution of disaster recovery procedures.
  
• 5% Cross train in all areas of systems programming in order to efficiently perform on-call rotation.
  
  

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• 2-3 people specific to zVM but part of a larger 14 person team.
  

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• Strong analytical and logical thinking skills.
  
• Comprehension of advanced data storage techniques, basic database philosophy, database management, and advanced programming techniques.
  
• Understand the requirements for maintaining production systems and the effect of systems changes.
  
• Solid understanding of currently utilized programming productivity tools and their use.
  
• Solid understanding of quality assurance and implementation strategies of systems software.
  
• Able to acquire knowledge of programming languages and tools used in the department.
  
• Able to analyze software specifications for completeness and compatibility with operation systems.
  

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• Bachelor's degree Computer Science, Information Systems, or other job related field or 4 years of job related work experience or 2 years of job related experience plus an associate's degree in Computer Science, Information Technology or other job related degree
  

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• 4 Years IT experience including varied programming experience.
  

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• zVM, RACF, Operations Manager, IBM Backup and Restore Manager, IBM Tape Manager
  

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• ServiceNow, REXX Coding, Linux skills, Jenkins, GitHub.
  

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• Written and oral communication to communicate with customers as well as clearly articulate work with peers and management, customer service, initiative to address things before someone else has to tell you.
  

We're building safety-enhancing technology for aviation that will save lives. Automated aviation systems will enable a future where air transportation is safer, more convenient and fundamentally transformative to the way goods - and eventually people - move around the planet. We are a team of mission-driven engineers with experience across aerospace, robotics and self-driving cars working to make this future a reality.

As a Mission Systems Engineer at Reliable Robotics, you will be a part of the Systems team and will report to the Systems & Safety Manager. The Systems & Safety Team is responsible for architecting systems that support novel safety-critical functions, establishing development methodologies for new technologies, and complying with the federal regulations.

As part of an experienced multi-disciplinary team, you will contribute to expanding the aircraft's mission and functional capabilities. Your first-hand pilot experience and your engineering experience in design and development will further strengthen the team's ability to meet rigorous expectations of stakeholders and certification authorities. You will collaborate with members from other groups within Reliable Robotics to develop new and novel systems necessary for unmanned aircraft operations.

Responsibilities

• In your role as a Mission Systems Engineer you will contribute to the development of prototypes and certifiable safety-critical flight systems in a dynamic start-up work environment

• Define and document mission-related aspects of future aircraft operation using insight from a pilot's perspective

• Define and communicate strategies and plans for type certification and operational approval

• Develop training and support documents needed to deploy autonomous systems in an operational environment

• Support system architecture development and assess trade-off studies regarding performance, complexity, risk, and effort

• Capture system requirements and interfaces to drive avionics hardware and software development

• Perform operational safety assessments in support of experimental and production missions

• Provide engineering expertise in the design, development, test and validation of vehicle level functions and performances

• You'll also have the opportunity to interact with other domains within Reliable Robotics and become involved in a broad task spectrum not limited to typical system engineering activities

Basic Success Criteria

• Bachelor's Degree of Science or Engineering in Mechanical, Electrical, Aerospace, or related discipline

• FAA-Certificated Pilot (Commercial, or Airline Transport) or Dispatcher with two or more years of operational experience under 14 CFR * 135, 14 CFR * 121 or Corporate Flight Operations

• Broad experience from 7+ years of designing various systems, integrations, and testing of complex safety-critical aerospace systems or equivalent technology

Preferred Criteria

• Advanced Degree of Science or Engineering in Mechanical, Electrical, Aerospace, or related discipline

• Creative problem solver that can bring multiple disciplines together with the ability to assess risk and make design and development decisions based first principles without all available data

• Experience certifying flight critical systems, hardware, and software via ARP4754A, ARP4761, DO-254, and DO-178C respectively

This role is critical to us at Reliable Robotics, because it works to convert the real world challenges of piloting an aircraft into requirements for an aircraft system that flies itself.

This role can be remote, or located at our facility in Mountain View, California.

Must be willing to travel up to 10% of the time.

This position requires access to information that is subject to U.S. export controls. An offer of employment will be contingent upon the applicant's capacity to perform in compliance with U.S. export control laws.

All applicants are asked to provide documentation that legally establishes status as a U.S. person or non-U.S. person (and nationalities in the case of a non-U.S. person). Where the applicant is not a U.S. person, meaning not a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident, (iii) refugee under 8 U.S.C. * 1157, or (iv) asylee under 8 U.S.C. * 1158, or not otherwise permitted to access the export-controlled technology without U.S. government authorization, the Company reserves the right not to apply for an export license for such applicants whose access to export-controlled technology or software source code requires authorization and may decline to proceed with the application process and any offer of employment on that basis.

At Reliable Robotics, our goal is to be a diverse and inclusive workforce. As an Equal Opportunity Employer, we do not discriminate on the basis of race, religion, color, creed, ancestry, sex, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, gender expression, sexual orientation, age, non-disqualifying physical or mental disability or medical conditions, national origin, military or veteran status, genetic information, marital status, or any other basis covered by applicable law. All employment and promotion is decided on the basis of qualifications, merit, and business need.

If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to

Compensation Range: $190K - $300K

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• The Business Systems Analyst (BSA) will support client's enterprise Identity & Access Management (IAM) transformation. This includes:
  
• WIAM migration activities (metadata and certificate updating, coordination with client applications, etc)
  
• PingFederate to PingOne Advanced Identity Cloud (AIC) modernization
  
• Access governance improvements (who has access to what, and why)
  
• Cross?platform identity initiatives spanning Security Services
  
• This role bridges business needs and engineering delivery by ensuring work is clearly defined, well documented, properly tracked, and delivered with strong testing and governance.
  

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• SAML certificate lifecycle coordination
  
• SAML = Security Assertion Markup Language (a standard for single sign-on)
  
• Coordinating certificate rotation across multiple applications, environments, and vendors
  
• Tracking owners, dates, dependencies, and cut over steps in structured trackers (e.g., Excel)
  
• SAML connection migration planning and execution support
  
• Helping move Identity Provider (IdP) connections from legacy federation to modern platforms
  
• IdP = Identity Provider (system that authenticates users)
  
• Migration readiness and execution tracking
  
• Requirements capture, integration mapping, status reporting, and risk/dependency management
  
• Documentation at scale
  
• Maintaining living runbooks and migration guidance in Confluence
  
• Keeping Jira work items audit-ready with clear ownership and due dates
  

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• IAM Program & WIAM Migration Support
  
  
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  • Support engineering teams migrating PingFederate connections to PingOne Advanced Identity Cloud (AIC) and Microsoft Entra ID
    
  • Entra ID = Microsoft's cloud identity service (formerly Azure AD)
    
  • Track milestones and deliverables across workstreams, including:
    
  • Certificate updates and expirations
    
  • RBAC updates
    
  • RBAC = Role-Based Access Control (access is granted by role)
    
  • Compliance-driven tasks and evidence
    
  • Coordinate dependencies across multiple IAM workstreams to prevent bottlenecks
    
  • Conduct impact analysis of technology changes on business processes and IAM systems
    
  • Provide system and business process support across multiple IAM program engagements
    
  
  
  
• Business Analysis & Delivery Coordination
  
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  • Plan, elicit, capture, analyze, and validate requirements for IAM initiatives:
    
  • Business requirements (what is needed)
    
  • Functional requirements (what the solution must do)
    
  • Technical requirements (how it integrates and operates)
    
  • Document and assess current-state IAM processes, integrations, and access models
    
  • Maintain rigorous Jira notes including:
    
  • Ownership, due dates, constraints, risks, dependencies, and decisions
    
  • Maintain accurate, iterative Confluence documentation for all IAM projects
    
  • Assist with data models and interface specifications where needed for IAM systems
    
  • Log system and process changes using approved change management tools (e.g., FastTrack)
    
  • Ensure IAM changes are properly tested before deployment
    
  • Coordinate UAT and functional testing
    
  • UAT = User Acceptance Testing (business confirms the solution meets needs)
    
  
  
  
• Meeting & Stakeholder Management
  
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  • Facilitate discussions between engineering, security architecture, business stakeholders, and program leadership
    
  • Support collaborative system and data design sessions with users and technical teams
    
  • Coordinate meetings responsibly (e.g., avoid conflicts with Agile ceremonies)
    
  • Summarize meetings with clear action items and track accountability
    
  • Present complex IAM options and tradeoffs in a clear, decision-supporting way
    
  
  
  
• ???Quality, Documentation & Governance
  
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  • Ensure IAM changes and access-control updates are properly authorized by management
    
  • Handle confidential identity-related information professionally and securely
    
  • Support compliance needs, including IAM controls, audit readiness, and certificate expiration management
    
  • Ensure documentation is clear, complete, current, and aligned to corporate standards
    
  • Adhere to corporate policies, procedures, and IAM governance requirements
    
  
  
  

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• Core Experience (Required)
  
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  • Proven experience (1+ years) as an IT Business Analyst / Business Systems Analyst supporting complex corporate environments
    
  • Extensive experience with large scale migrations or updates across multiple organizations and third party vendors
    
  • Hands-on experience with IAM concepts and platforms, such as:
    
  • Federation and SSO
    
  • SSO = Single Sign-On (one login for multiple apps)
    
  • SAML and certificates
    
  • RBAC
    
  • Directory technologies (e.g., LDAP/AD concepts)
    
  • Strong understanding of SDLC and testing methods
    
  • SDLC = Systems Development Life Cycle (plan build test deploy support)
    
  • Demonstrated ability to manage and track multiple simultaneous workstreams with high attention to detail
    
  
  
  
• Technical & Analytical Skills (Required)
  
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  • Strong Excel skills for tracking plans, owners, timelines, and dependencies
    
  • Ability to review/analyze data sets and system outputs; familiarity with ODBC is a plus
    
  • ODBC = Open Database Connectivity (standard way to connect to databases)
    
  • Ability to produce process documentation that is structured and easy to follow
    
  • Strong experience with Scrum/Agile delivery tools (e.g., Jira and Confluence)
    
  
  
  
• Behavioral & Professional (Required)
  
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  • Strong stakeholder management and the ability to influence with data-driven reasoning
    
  • Highly organized multitasker with attention to detail
    
  • Energetic, engaging, and collaborative working style
    
  • Demonstrates professionalism and ethical conduct in all interactions
    
  
  
  
• Education / Background
  
  • 
    
  • BA/BS in Business, Computer Science, or related field OR equivalent experience (e.g.,
    
  • 10+ years comparable experience)
    
  • Compliance familiarity (security, audit, access control) strongly preferred
    
  • Prior experience in Identity & Access Management, Security, or similar field
    
  
  
  

• 
  
• Required (Day 1 Readiness)
  
  • 
    
  • Jira (work tracking, user stories, acceptance criteria)
    
  • Confluence (documentation, runbooks, migration guidance, decision logs)
    
  • Servicenow (ticketing and request flows)
    
  • Excel (tracking owners, dependencies, milestones, certificate rotations, cutover plans)
    
  • SAML / certificates (baseline understanding of certificate rotation impacts and coordination)
    
  • Working knowledge of at least one identity platform:
    
  • PingFederate (legacy federation) and/or
    
  • PingOne Advanced Identity Cloud (AIC) and/or
    
  • Microsoft Entra ID
    
  
  
  
• Nice to Have (Accelerators)
  
  • 
    
  • Visio / Miro (process flows, integration diagrams)
    
  • Splunk familiarity or other log query experience
    
  • SharePoint (document management / collaboration)
    
  • Microsoft Project / Project Server (formal project plans and dependencies)
    
  • Change management tooling (e.g., FastTrack)
    
  • Scripting familiarity (e.g., Python) for light automation or data validation
    
  • eCommerce domain exposure (rare, but beneficial in some integration scenarios)
    
  
  
  

• 
  
• Preferred
  
  • 
    
  • Security/IAM adjacent certification (any of the below are helpful)
    
  • CISSP
    
  • Security+ (baseline security knowledge)
    
  • Identity-focused training/certificates (Ping/Microsoft identity learning paths)
    
  
  
  
• Nice to Have
  
  • 
    
  • CBAP / CCBA (IIBA Business Analysis certifications)
    
  • CBAP = Certified Business Analysis Professional
    
  • CCBA = Certification of Capability in Business Analysis
    
  • Agile certification (CSM, PSM, or equivalent)
    
  • CSM = Certified ScrumMaster
    
  • PSM = Professional Scrum Master
    
  • Cloud fundamentals (Azure fundamentals or similar)
    
  • Testing certifications (ISTQB or equivalent)
    
  • ISTQB = International Software Testing Qualifications Board
    
  
  
  

Sr. Financial Systems Analyst

Chicago, IL (Hybrid)

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Sr. Financial Systems Analyst on our Finance team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.

As a Sr. Financial Systems Analyst, you will provide administrative
and functional maintenance and support for AMA's financial applications,
including Infor/Lawson, Oracle EPM (Hyperion), Blackline, Ironclad, Concur, and
other Finance-led systems. Focus on business process management, system
utilization, and ensuring data integrity across Finance. Liaise
with internal customers, functional areas and IT resources as well as external
vendors including hosting and SaaS providers.

RESPONSIBILITIES:

Financial Systems Management

• Provide functional support for month-end closing activities, monitor interfaces, troubleshoot user issues, meta-data maintenance, and financial systems operation.
• Perform requirement gathering, analysis, documentation, and coordination of system enhancements or configuration changes based on Finance business needs.
• Conduct testing and user acceptance for system changes.
• Identify system issues by understanding Finance business processes and develop solutions to resolve the issues.
• Collaborate with internal customers, functional areas, and IT resources to evaluate opportunities for system optimization.
• Participate in troubleshooting sessions for system issues, proposing business-side solutions and providing subject matter expertise.
• Maintain the security, confidentiality, and integrity of data on all AMA financial systems.

Documentation, Process, and Project Management

• Document and analyze business processes, system configuration, and user procedures.
• Support transition planning, system upgrades, and releases in conjunction with IT and vendors, providing business-side expertise and functional testing.
• Provide input on changes requests and assist in evaluating system impacts.
• Prepare training materials and support end users.
• Work on cross-departmental initiatives to streamline processes/workflows to improve efficiency of monthly financial closes.

Technical Collaboration

• Perform limited hands-on scripting, including simple SQL queries,
• Collaborate with IT teams for complex technical tasks, integrations, and technical troubleshooting.
• Work with system vendors and IT to support system upgrades, enhancements, and drive issue resolution.
• Document data flows between Finance systems and assist in defining requirements for integrations.

May include other responsibilities as assigned

REQUIREMENTS:

1. Bachelor's Degree in Finance, Accounting, Information Systems,
   or a related field required.
2. 5+ years of experience working on finance business processes and
   a suite of financial applications including Infor/Lawson or similar ERP systems
   required.
3. In depth expertise with multiple financial system cycles including
   accounts receivable, accounts payable, general ledger and bank settlement
   processes.
4. Demonstrated ability to gather and document business
   requirements, assist with solution configuration / design, and coordinate user
   acceptance testing.
5. Strong collaboration skills with IT and vendors.
6. Working knowledge of both relational and multi-dimensional data
   modeling concepts and processes using Microsoft SQL.
7. Strong analytical and problem-solving skills, with the ability
   to understand complex financial definitions and information and grasp
   technology concepts.
8. Demonstrated experience supporting, configuring, and
   administering financial systems, ideally Oracle Lawson, Hyperion, Concur, or
   similar ERP platforms, including coordinating enhancements with IT and vendors.
9. Excellent written and oral communication skills to translate
   business needs into clear requirements for IT partners.

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

This role is an exempt position, and the salary range for this position is $87,394-$115,797. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION

We're building safety-enhancing technology for aviation that will save lives. Automated aviation systems will enable a future where air transportation is safer, more convenient and fundamentally transformative to the way goods - and eventually people - move around the planet. We are a team of mission-driven engineers with experience across aerospace, robotics and self-driving cars working to make this future a reality.

As a Systems Architect at Reliable Robotics, you will be a part of the Systems team and will report to the Systems & Safety Manager. The Systems & Safety Team is responsible for architecting systems which support novel safety-critical functions, establishing development methodologies for new technologies, and complying with the federal regulations.

As part of an experienced multi-disciplinary team, you will contribute to expanding the aircraft's operational and functional capabilities. Your professional experience in system design and development will further strengthen the team's ability to meet rigorous expectations of stakeholders and certification authorities. You will collaborate with members from other groups within Reliable Robotics to architect new and novel systems necessary for unmanned aircraft operations.

Responsibilities

In your role as a Systems Architect you will be responsible for the development and architectural design of prototypes and certifiable safety-critical flight systems in a dynamic start-up work environment.

You will have the following responsibilities:

• Define new/novel functions necessary to control autonomous aircraft and manage contingencies

• Define the relationship between the vehicle, pilot, and support system for remotely operated autonomous aircraft

• Perform the decomposition of aircraft, system and LRU functions, define the system physical / logical architecture and allocate functionality

• Perform trades studies to assess performance, complexity, risk, and cost of competing technical solutions

• Work closely with system and safety analysts to define system architectural features to meet safety and security requirements

• Derive and validate requirements and interfaces based on the architecture to ensure correct and complete implementation at the next design level

• Support product development all the way through development up to production, test, and certification

You'll also have the opportunity to interact with other domains within Reliable Robotics and become involved in a broad task spectrum not limited to typical system engineering activities.

Basic Success Criteria

• Bachelor's Degree of Science or Engineering in Mechanical, Electrical, Aerospace, or related discipline, or equivalent experience at a minimum

• Broad experience from 7+ years of designing and integrating various complex safety-critical aerospace systems

• Demonstrated self starter with the ability to solve problems from first principles

• Ability to work well independently and cross-functionally across multiple organizations

Preferred Criteria

• Advanced Degree of Science or Engineering in Mechanical, Electrical, Aerospace, or related discipline

• Demonstrated ability to justify novel architectural solutions to regulators

• Experience certifying flight critical systems, hardware, and software via ARP4754A, ARP4761, DO-254, and DO-178C respectively

We are developing and building high-integrity safety-critical systems for automated flight, and your role is critical to what we do at Reliable Robotics. With the support of the entire team, you will be making key aircraft architectural design decisions to drive our core mission forward.

This role can be remote, or located at our facility in Mountain View, California.

Must be willing to travel up to 20% of the time.

This position requires access to information that is subject to U.S. export controls. An offer of employment will be contingent upon the applicant's capacity to perform in compliance with U.S. export control laws.

All applicants are asked to provide documentation that legally establishes status as a U.S. person or non-U.S. person (and nationalities in the case of a non-U.S. person). Where the applicant is not a U.S. person, meaning not a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident, (iii) refugee under 8 U.S.C. * 1157, or (iv) asylee under 8 U.S.C. * 1158, or not otherwise permitted to access the export-controlled technology without U.S. government authorization, the Company reserves the right not to apply for an export license for such applicants whose access to export-controlled technology or software source code requires authorization and may decline to proceed with the application process and any offer of employment on that basis.

At Reliable Robotics, our goal is to be a diverse and inclusive workforce. As an Equal Opportunity Employer, we do not discriminate on the basis of race, religion, color, creed, ancestry, sex, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, gender expression, sexual orientation, age, non-disqualifying physical or mental disability or medical conditions, national origin, military or veteran status, genetic information, marital status, or any other basis covered by applicable law. All employment and promotion is decided on the basis of qualifications, merit, and business need.

If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to

Compensation Range: $190K - $300K

We're building safety-enhancing technology for aviation that will save lives. Automated aviation systems will enable a future where air transportation is safer, more convenient and fundamentally transformative to the way goods - and eventually people - move around the planet. We are a team of mission-driven engineers with experience across aerospace, robotics and self-driving cars working to make this future a reality.

As a System Integration Engineer at Reliable Robotics, you will work on a team with mechanical, electrical, and software engineers, reporting to the system integration engineering manager. This is a small team of highly motivated people designing, testing, and flying advanced automated systems. We enjoy combining mechanical and electrical hardware and getting it onto an aircraft safely and quickly.

Responsibilities

In your role as a system integration engineer, you will get to own vehicle level projects through the planning, design, and testing phases of development. You will own a large breadth of projects from primary flight control hardware, data acquisition hardware, hardware in the loop testing, ground station development, and integration with the software and human machine interface teams. You will be responsible for performing system design, test, and installation readiness reviews which will require defining system bring up testing and pre flight functional testing requirements.

Basic Success Criteria

• Bachelor's degree in science or engineering or equivalent industry experience

• 2+ Years of industry experience designing, integrating, and testing electromechanical systems

• Solid understanding of engineering fundamentals

• Experience using system design fundamentals

• Experience reading electrical wiring schematics

• Experience testing systems for proper performance

• Experience writing and running code

Preferred Criteria

• Experience designing a system architecture and weighing design options to accomplish specific system requirements

• Ability to design, build, and operate test stands and equipment

• Excellent measurement, technical writing, and data analysis skills

• Eagerness to both teach and learn

The position will be located at our facility in Mountain View, California.

Must be willing to travel up to 10% of the time.

The estimated salary range for this position is $110,000 to $168,000/annual salary + cash and stock option awards + benefits. At Reliable Robotics we strive to provide competitive and rewarding compensation based on experience and expertise, as well as market conditions, location, and pay equity.

In addition to base compensation, Reliable Robotics offers stock options, employee medical, 401k contribution, great co-workers and a casual work environment.

This position requires access to information that is subject to U.S. export controls. An offer of employment will be contingent upon the applicant's capacity to perform in compliance with U.S. export control laws.

All applicants are asked to provide documentation that legally establishes status as a U.S. person or non-U.S. person (and nationalities in the case of a non-U.S. person). Where the applicant is not a U.S. person, meaning not a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident, (iii) refugee under 8 U.S.C. * 1157, or (iv) asylee under 8 U.S.C. * 1158, or not otherwise permitted to access the export-controlled technology without U.S. government authorization, the Company reserves the right not to apply for an export license for such applicants whose access to export-controlled technology or software source code requires authorization and may decline to proceed with the application process and any offer of employment on that basis.

At Reliable Robotics, our goal is to be a diverse and inclusive workforce. As an Equal Opportunity Employer, we do not discriminate on the basis of race, religion, color, creed, ancestry, sex, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, gender expression, sexual orientation, age, non-disqualifying physical or mental disability or medical conditions, national origin, military or veteran status, genetic information, marital status, or any other basis covered by applicable law. All employment and promotion is decided on the basis of qualifications, merit, and business need.

If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to

Compensation Range: $110K - $168K

We're building safety-enhancing technology for aviation that will save lives. Automated aviation systems will enable a future where air transportation is safer, more convenient and fundamentally transformative to the way goods - and eventually people - move around the planet. We are a team of mission-driven engineers with experience across aerospace, robotics and self-driving cars working to make this future a reality.

As a Systems Safety Engineer at Reliable Robotics, you will be a part of the Systems & Safety team and will report to the Systems & Safety Manager. The Systems & Safety Team is responsible for architecting systems which support novel safety-critical functions, establishing development methodologies for new technologies, and comply with the federal regulations.

As part of an experienced multi-disciplinary team, you will contribute to expanding the aircraft's operational and functional capabilities. Your professional experience in aircraft and system safety will further strengthen the team's ability to meet rigorous expectations of stakeholders and certification authorities. You will collaborate with members from other groups within Reliable Robotics to ensure the safety of new and novel systems necessary for unmanned aircraft operations.

Responsibilities

In your role as a Systems Safety Engineer you will contribute to the development and architectural design supporting the delivery of prototypes and certifiable safety-critical flight systems in a dynamic start-up work environment.

You will have these responsibilities:

• Apply systems safety methodologies as defined by industry standards

• Develop new processes / methodologies used to certify autonomous / remote operations

• Perform safety activities in coordination with design, development and verification of aviation systems including: Generate safety artifacts such as FHAs & Safety Assessments for aircraft, systems and equipment. Generate reliability or testability assessments to support safety activities. Validate safety requirements in collaboration with systems teams. Ensure consistency between the safety activities and development activities.

• Support flight operations with safety of flight assessments for experimental operations

You'll also have the opportunity to interact with other domains within Reliable Robotics and become involved in a broad task spectrum not limited to typical system safety engineering activities.

Basic Success Criteria

• Bachelor's Degree of Science or Engineering in Mechanical, Electrical, Aerospace, or related discipline

• Broad experience from 10+ years of safety engineering on various systems, including complex safety-critical aerospace systems

• Demonstrated self starter with the ability to solve problems from first principles

• Ability to work well independently and cross-functionally across multiple organizations

Preferred Criteria

• Advanced Degree of Science or Engineering in Mechanical, Electrical, Aerospace, or related discipline

• Creative problem solver that can bring multiple disciplines together with the ability to assess risk and make design and development decisions without all available data

• Experience certifying flight critical systems, hardware, and software via ARP4754A, ARP4761

• Demonstrated ability ability to obtain regulatory acceptance of safety documents

This role is critical to us at Reliable Robotics, because it works to channel the ingenuity of the development engineers, hardware and software, towards a successful, concise and conclusive, certification package for an aircraft that flies itself.

This role can be remote, or located at our facility in Mountain View, California.

Must be willing to travel up to 10% of the time.

This position requires access to information that is subject to U.S. export controls. An offer of employment will be contingent upon the applicant's capacity to perform in compliance with U.S. export control laws.

All applicants are asked to provide documentation that legally establishes status as a U.S. person or non-U.S. person (and nationalities in the case of a non-U.S. person). Where the applicant is not a U.S. person, meaning not a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident, (iii) refugee under 8 U.S.C. * 1157, or (iv) asylee under 8 U.S.C. * 1158, or not otherwise permitted to access the export-controlled technology without U.S. government authorization, the Company reserves the right not to apply for an export license for such applicants whose access to export-controlled technology or software source code requires authorization and may decline to proceed with the application process and any offer of employment on that basis.

At Reliable Robotics, our goal is to be a diverse and inclusive workforce. As an Equal Opportunity Employer, we do not discriminate on the basis of race, religion, color, creed, ancestry, sex, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, gender expression, sexual orientation, age, non-disqualifying physical or mental disability or medical conditions, national origin, military or veteran status, genetic information, marital status, or any other basis covered by applicable law. All employment and promotion is decided on the basis of qualifications, merit, and business need.

If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to

Compensation Range: $190K - $300K