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Technology, Service Desk Associate
🏢 BTIG
Salary not disclosed
New York, NY 2 days ago

Job Purpose:

Seeking a Desktop Support Specialist to join the Technology team in New York. This individual will be responsible for both remote and in person support for all Employees. Duties include documenting, triaging, investigating, and resolving issues reported to the Service Desk. The Desktop Support Specialist will work closely with other teams within the technology department to understand the impact and root cause of issues. The successful candidate must be able to communicate clearly and concisely, particularly when under pressure.  Technical proficiency, excellent problem-solving skills, professionalism, and solid communication skills are a must. The support specialist will also need to be comfortable working in a fast -paced environment with a demanding user base and should be passionate about delivering continuous improvement across our technology platform.   

Duties & Responsibilities:

•    Serve as the first point of contact for customers needing technical assistance.   
•    Must work East Coast Market hours 
•    Manage trouble calls via our ticketing system, phone, remote, and desk side visits to ensure courteous, timely, and effective resolution of end user issues  
•    Troubleshoot hardware, Windows 10, Windows 11 and application issues 
•    Install and upgrade software, setup hardware and configure systems and applications such as MS Office, One Drive, Zoom, softphones, turrets, printers, scanners, bio metric, data encryption, VPNWIFI configuration, and firmware updates for deskside equipment such as Cisco phones  
•    Install and manage Spyware/Malware tools  
•    Install and support Market Data Feeds, Bloomberg, Thomson Reuters, ICE, Fidessa, Redi+, Fidessa and Global Relay  
•    Provide first level network support and troubleshooting for both wireless and wired configurations   
•    A basic understanding of Active Directory at the Organization Unit level   
•    Troubleshoot Cisco Phone systems / Video conference  
 

Requirements & Qualifications:

   Minimum 2-4 years of general IT Support with extensive customer-facing experience, would prefer the person to have trading desk support. 
•    Experience with incident management/ticketing system like ServiceNow 
•    Proficiency in current protocols, operating systems and standards including Windows 10, Windows 11, Microsoft/Office 365 
•    Experience with System Center Configuration Manager/Endpoint Manager 
•    Experience with patch management and application deployment 
•    Expertise troubleshooting, resolving, and supporting desktops, laptops, applications, hard phones and WIFI devices  
•    Ability to thrive in a fast-paced environment and work effectively under pressure 
•    Experience providing ongoing support to C-suite executives 
•    Experience working in a similar role at a brokerage firm, private equity, hedge fund, asset management firm, or investment bank preferred 
•    High school degree required; college degree strongly preferred 
•    Must be willing to get MS900 certification 

Important Notes:

  • Must be authorized to work full time in the U.S., BTIG does not offer sponsorship for work visas of any type
  • No phone calls please, the applicant will be contacted within two weeks if successful

About BTIG:

BTIG is a global financial services firm specializing in institutional trading, investment banking, research and related brokerage services. With an extensive global footprint and more than 700 employees, BTIG, LLC and its affiliates operate out of 20 cities throughout the U.S., and in Europe, Asia and Australia. BTIG offers execution, expertise and insights for equities, equity derivatives, ETFs and fixed income, currency and commodities. The firm’s core capabilities include global execution, portfolio, electronic and outsource trading, investment banking, prime brokerage, capital introduction, corporate access, research and strategy, commission management and more.
 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. BTIG is an equal opportunity employer Minorities/Females/People with Disabilities/Protected Veterans/Sexual Orientation/Gender Identity.

 

Compensation: 

  • BTIG offers a competitive compensation and benefits package. Salary range is based on a variety of factors including, but not limited to, location, years of applicable experience, skills, qualifications, licensure and certifications, and other business and organization needs.
  • The current estimated base salary range for this role is $85,000.00 - $115,000.00 per year. Please note that certain positions are eligible for additional forms of compensation such as discretionary bonus or overtime. 

 

Disclaimer:   

Not Specified
Inventory and Logistics Technology Associate
🏢 Kelly
Salary not disclosed
Detroit, MI 2 days ago

Kelly Services is recruiting an Inventory Management Specialist. The role will be in Detroit, MI.

Our customer, DePuy Synthes, part of the Johnson & Johnson Medical Devices Companies, provides one of the most comprehensive Orthopedics portfolios in the world. DePuy Synthes solutions, in specialties including joint reconstruction, trauma, craniomaxillofacial, spinal surgery and sports medicine, are crafted to advance patient care while delivering clinical and economic value to health care systems worldwide.

Commercial Operations and Strategic Enablement is the conduit between the business and the sales organization, enabling sales growth objectives through ensuring appropriate resources are available and balanced throughout the US market. The Sales Network Optimization team minimizes cost to serve while prioritizing customer service levels – allowing the fulfillment of current demand and enable new business.

For more information about the inventory, visit

For more information about the technology, visit Responsibilities

  • Manage order fulfillment of exception-based orders coming from the field sales teams including close connection with Courier Service, receiving parties and internal clients
  • Proactively solve backorders from our central Distribution Center in partnership with the field sales team to determine which ones need to be fulfilled by the Field Sales Location
  • Manage warehouse inventory via close coordination with our central DC
  • Perform in bound product verification and put away process for inventory products including, but not limited to the following: scanning inventory, completing inventory transfers in SAP, etc.
  • Train and follow standard operation and quality procedures and work instructions
  • Performing cycle count and inventory reconciliation activities
  • Assists in regular inventory inspections and performs safety and quality audits
  • Adherence to training requirements, and health and safety regulations
  • Wear protective clothing and equipment as required
  • Implement schedule / policies / and group guidelines
  • Lead projects as required
  • Flexible to other tasks as priorities shift
  • Responsible for GDP (Good documentation practices)



Qualifications:

Education:

  • Minimum High School and/or equivalent degree
  • Bachelor's Degree (a plus, but not required)


Experience and Skills:

Required:

  • 2-4 years of relevant work experience
  • Inventory / Warehouse Management Software experience
  • Experience preferred within any of the following areas: distribution, manufacturing, logistics, supply chain, customer service
  • Demonstrated initiative, creativity, assertiveness, and proactive communication
  • MS Office Suite proficiency preferred, including (Word, Excel, PowerPoint, and Outlook) Knowledge of Warehouse Management Systems
  • Strong Communication skills
  • Strong computer skills and ability to utilize specialized software and customized programs to meet business needs
  • Flexibility to work a staggered work schedule covering Monday thru Sunday shifts
  • Willingness to accommodate changes in the schedule including working in other shifts as per operational needs is required (late or early start)
  • Knowledge of Good Manufacturing Practices (GMP) or Good Practices (GxP)



Additional Information:

Kelly Services is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against based on disability.

Not Specified
Senior Director, Manufacturing Science & Technology
✦ New
Salary not disclosed
Durham, NC 1 day ago

Location: Durham, NC (In-Office)

Department: Operations

Reports To: SVP Operations


Applying

To apply directly to this role, please email a non-ChatGPT paragraph explaining why you believe you would be the best fit for this role and attach your resume as a PDF. Applying via email is the only way to be considered.


About Carpe

Carpe is the fastest-growing deodorant brand in the United States. Our team is composed of ~25 incredibly smart people working together in person in downtown Durham, NC. Our office is open, collaborative, and high energy.


We build products that solve real problems for millions of people who struggle with excessive sweating. Our growth over the past several years has been rapid, and we are continuing to expand across retail, ecommerce, and new product categories.


As the company scales, building a strong, reliable, and scalable manufacturing foundation is critical to our long-term success.


The Role

We are seeking a high-ownership manufacturing leader with a strong chemical engineering or process engineering background who thrives in complex, fast-growing environments and enjoys building systems that support scale.

This role exists to build and lead Carpe’s contract manufacturing and process engineering capability as the company rapidly expands production across multiple product categories and retail partners.

While this role carries meaningful strategic responsibility, it is also deeply operational and hands-on. You will work directly with contract manufacturers to strengthen processes, improve manufacturing performance, and ensure Carpe products are produced consistently and reliably at scale.

This is a build-and-own role, not a delegation role. You will engage directly with the technical teams at contract manufacturing partners, travel up to 50% as needed, and work hands-on to improve processes, troubleshoot manufacturing challenges, and scale production.

You will partner closely with Product Development, Operations, Quality, and Supply Chain to translate product innovation into robust, scalable manufacturing processes.


Success in this role requires the ability to operate at multiple levels simultaneously—driving long-term manufacturing strategy while also working directly with manufacturing partners to solve technical challenges and strengthen operational performance.


What You’ll Do

Contract Manufacturing Leadership

●     Own and manage Carpe’s network of contract manufacturing partners

●     Build strong working relationships with technical teams at manufacturing partners

●     Improve operational performance across quality, delivery, and cost

●     Lead onboarding and qualification of new manufacturing partners as capacity expands

●     Ensure manufacturing partners are prepared to support both current production and future growth

●     Serve as the primary operational leader responsible for manufacturing performance across the network


Process Engineering & Manufacturing Science

●     Build and lead Carpe’s internal manufacturing process engineering capability

●     Work directly with contract manufacturing teams to document and refine production processes

●     Identify and define critical process parameters that drive product consistency and performance

●     Lead process characterization work, including DOE design and execution

●     Improve process robustness and repeatability across manufacturing partners

●     Troubleshoot complex manufacturing challenges and support manufacturing teams in solving production issues

●     Drive continuous improvement initiatives across manufacturing operations


Technology Transfer & Product Scale-Up

●     Lead the technical transfer of new products from development into commercial manufacturing

●     Work directly with contract manufacturers to scale formulations and processes successfully

●     Partner closely with Product Development to translate product specifications into scalable manufacturing processes

●     Oversee pilot trials, validation runs, and commercialization readiness for new product launches

●     Ensure new products are successfully and reliably launched across manufacturing partners


Manufacturing Performance & Continuous Improvement

●     Establish operational metrics and performance tracking across contract manufacturing partners

●     Improve manufacturing efficiency, yield, and process reliability

●     Lead root cause investigations and corrective actions related to manufacturing issues

●     Implement stronger process control and operational discipline across manufacturing partners

●     Develop scalable manufacturing frameworks that support continued company growth


Cross-Functional Collaboration

●     Partner closely with Product Development to ensure manufacturing processes support product performance requirements

●     Collaborate with Quality and Regulatory to ensure manufacturing processes meet compliance and quality standards

●     Work with supply chain and planning teams to support production scheduling and inventory needs

●     Provide manufacturing insight during product development and innovation planning


Who You Are

●     Bachelor’s degree in Chemical Engineering, Manufacturing Engineering, or a related technical discipline

●     10–15+ years of experience in manufacturing, process engineering, or operations leadership within consumer packaged goods, personal care, or related industries

●     Experience managing contract manufacturing networks and external production partners

●     Strong technical background in manufacturing processes and scale-up

●     Experience working with highly structured emulsions or shear-sensitive formulations

●     Demonstrated ability to build systems, processes, and infrastructure in growing organizations

●     Comfortable operating in fast-moving environments where both strategy and hands-on execution are required

●     Willing and able to travel a lot (and last minute)

●     Strong engineering instincts and problem-solving ability

●     Ability to work directly with manufacturing partners to improve processes and solve technical challenges


Bonus If You Have

●     Experience with emulsions, OTC personal care, or topical formulation manufacturing

●     Background in manufacturing engineering or process engineering leadership roles

●     Experience scaling products across multiple contract manufacturing sites

●     Experience building manufacturing infrastructure in high-growth CPG environments

What You’ll Get

●     Direct collaboration with senior leadership as we scale the business

●     Opportunity to build and own Carpe’s manufacturing infrastructure during a major growth phase

●     Competitive compensation based on experience and level

●     Health, vision, and dental coverage

●     Flexible PTO

●     A front-row seat to the growth of one of the most disruptive brands in body care


Applying

To apply directly to this role, please email a non-ChatGPT paragraph explaining why you believe you would be the best fit for this role and attach your resume as a PDF. Applying via email is the only way to be considered.

Not Specified
Information Technology Accounting Analyst
🏢 Prosum
Salary not disclosed
Los Angeles, CA 6 days ago

Information Technology Financial Accounting Analyst

Pay Range: $27/hour to $31/hour


Position Overview

We are seeking an Information Technology Financial Analyst to support financial planning, reporting, and analysis within an IT department in a healthcare environment. This role will partner closely with finance and IT stakeholders to analyze financial data, support budgeting processes, and ensure accurate contract and invoice management.


The ideal candidate will have foundational accounting or financial analysis experience, strong Excel skills, and the ability to interpret and explain financial results.


Key Responsibilities

  • Analyze and explain budget variances and interpret financial performance data
  • Assist in preparing Monthly Financial Reports and ad hoc financial reporting
  • Support the development and preparation of the annual IT/IS budget
  • Create financial forecasts and perform year-over-year financial analyses
  • Interpret and calculate financial implications related to contracts, Statements of Work (SOWs), quotes, and change orders
  • Process requisitions and manage invoices, including maintenance contracts
  • Develop and distribute financial reports using Excel (charts, graphs, pivot tables, VLOOKUPs, etc.)


Required Qualifications

  • 1–3 years of accounting and/or financial analysis experience
  • Experience working in a healthcare environment
  • Understanding of IT operations and cost structures
  • Working knowledge of GAAP
  • Ability to analyze financial data and clearly explain findings
  • Strong proficiency in Microsoft Excel
  • Detail-oriented with strong organizational and analytical skills


Ideal Candidate Profile

  • Analytical thinker with strong problem-solving abilities
  • Comfortable working with both financial and technical stakeholders
  • Organized and able to manage multiple priorities
  • Clear communicator who can translate financial data into meaningful insights
Not Specified
Director Information Technology Architecture
Salary not disclosed
Boston, MA 6 days ago

We're Hiring: Director of IT Architecture (Remote, with onsite meetings as needed)

We are seeking a Director of IT Architecture | Enterprise Architecture | Cloud & Systems Leader to lead and shape the IT architecture strategy for a growing healthcare organization. This is a unique opportunity to design and implement technology solutions that support business goals, regulatory compliance, and modern healthcare delivery.

Key Responsibilities:

  • Define and execute a comprehensive IT architecture strategy aligned with clinical, operational, and business objectives.
  • Lead and manage a team of network, cloud, and systems architects, fostering collaboration and high performance.
  • Oversee network, cloud, and systems architecture initiatives, ensuring security, scalability, and interoperability.
  • Evaluate, test, and implement modern platform visibility solutions (DataDog, Dynatrace, New Relic, Prometheus / Grafana).
  • Collaborate with IT leadership, business stakeholders, vendors, and cloud providers to optimize technology investments.
  • Establish IT governance, standards, and best practices to ensure compliance with industry regulations (HIPAA, HITECH, HITRUST).
  • Monitor performance, risks, and cost optimization across all IT architecture initiatives.

Required Qualifications:

  • Bachelor’s degree in Computer Science, IT, Healthcare Informatics, or related field.
  • 10+ years of progressive experience in IT architecture, including at least 5 years in a leadership role managing network, cloud, and systems architecture teams, preferably in healthcare.
  • Hands-on experience with cloud platforms (AWS, Azure) and hybrid environments.
  • Demonstrated history of assessing, testing, and implementing modern platform visibility solutions (DataDog, Dynatrace, New Relic, Prometheus / Grafana).
  • Strong expertise in network architecture (SD-WAN, VPNs, firewalls, healthcare data exchange networks).
  • Deep knowledge of systems architecture, including server infrastructure, virtualization, storage, disaster recovery, and healthcare IT standards (HL7, FHIR, DICOM).
  • Strong leadership, communication, and stakeholder management skills.
  • Strategic thinker with strong problem-solving and analytical abilities.

Preferred Qualifications:

  • Master’s degree in a related field.
  • Relevant cloud certifications (AWS Solutions Architect Professional, AWS Security Specialty, Microsoft Azure Solutions Architect).
  • Security and architecture certifications such as CISSP, CCNP, HITRUST, or FinOps.

This is a remote role with the flexibility to work from home, while requiring occasional onsite meetings for leadership collaboration and strategic planning.

If you are a visionary IT leader with a strong healthcare background, experience leading cloud, network, and systems architecture teams, and a passion for building scalable, secure IT platforms, we want to hear from you!

Not Specified
Information Technology Infrastructure Manager
✦ New
Salary not disclosed
Richmond, VA 1 day ago

Job Overview

Job Title: Healthcare IT – IT Infrastructure Manager (Manager, End-User Computing Services)

Location: Richmond, VA

Work Type: Hybrid (3 days onsite / week)

Schedule: Monday–Friday, 8:00 AM – 5:00 PM

Job Type: Permanent / Direct Hire

Not fully remote – candidate must work onsite 3 days per week in Richmond, VA.

Key Responsibilities

Leadership & Strategy

  • Lead End-User Computing (EUC) services and infrastructure.
  • Define IT strategy, roadmap, and technology initiatives.
  • Work with IT leadership to align technology with organizational goals.
  • Oversee planning, implementation, and maintenance of IT solutions.

Technology Management

Manage enterprise end-user technologies including:

  • Citrix environments
  • Desktop imaging
  • Patch management
  • SCCM (Systems Center Configuration Manager)
  • VDI (Virtual Desktop Infrastructure)
  • Office365 & SharePoint
  • Video teleconferencing platforms

Operational Management

  • Establish SLA and KPI metrics
  • Improve user experience and service delivery
  • Manage vendor relationships
  • Coordinate cross-functional IT teams

Talent Management

  • Lead a team of IT professionals
  • Provide mentoring and performance oversight
  • Maintain high morale and communication

Required Experience

Minimum:

  • 5+ years IT experience
  • 3+ years leadership/management experience

Preferred:

  • 10+ years IT experience
  • 5+ years leadership experience

Core Technical Skills

  • Citrix
  • SCCM
  • Virtual Desktop Infrastructure (VDI)
  • Desktop Imaging
  • Patch Management
  • Office365
  • SharePoint
  • Video Conferencing Platforms
  • IT Infrastructure Support

Soft Skills

  • Leadership & decision-making
  • Strong problem solving
  • Adaptability
  • Communication skills
  • Customer-focused mindset
  • Ability to manage multiple priorities
Not Specified
Information Technology Operations Engineer
Salary not disclosed
Ashburn, VA 6 days ago

EdgeCore Digital Infrastructure serves the world’s largest cloud and internet companies with both ready-for-occupancy and build-to-suit data center campuses that are designed for density. Privately held and backed by committed equity to fund an aggregate amount of over USD $16.5 billion in development, EdgeCore enables hyperscale customer requirements by proactively investing in regions that provide the land and power necessary to support and scale AI and cloud technology. While working thoughtfully with the communities in which we do business, our data center campuses are built at scale to meet key performance specifications, safety metrics and sustainability objectives. EdgeCore has data center campuses in six North American markets with plans to expand into new regions in 2026 and beyond. For more information, please visit .


Career Opportunity

As an IT Operations Engineer, you will lead the support and operation of EdgeCore’s IT data center infrastructure. This role demands deep technical expertise, strategic thinking, and leadership in driving operational excellence across network, compute, and security domains and contributions to long-term infrastructure planning and innovation.


  • Collaborate with Construction, Security, and Controls teams on IT architecture, and evolve data center infrastructure to meet scalability, performance, availability and security goals.
  • Serve as a technical advisor to leadership on infrastructure investments and risk mitigation.
  • Develop repeatable scalable solutions that can be applied to future deployments.
  • Be the local resource on site, supporting end-users and other IT teams, such as network and security engineers, with technical problems.
  • Communicate with IT leadership about local IT issues.
  • Participate in the team on call rotation for after-hours events.
  • Oversee complex network environments including multi-vendor switching, routing, and firewall platforms.
  • Manage virtualization platforms (VMware, VSAN) and hybrid cloud integrations.
  • Ensure high availability and disaster recovery readiness across all critical systems.
  • Partner with security teams to implement zero-trust architectures and advanced threat detection.
  • Ensure all systems are patched, and any exceptions are logged and communicated with the Cyber Security team.
  • Maintain comprehensive documentation of infrastructure architecture, policies, and procedures.
  • Ensure proper documentation of network and systems drawings.
  • Ensure all work on critical systems is documented, and inventory management systems are kept up to date.
  • Ensure changes are properly documented, and standards are adhered to by the IT team and all vendors working on behalf of IT.
  • Demonstrate humility and a willingness to support wherever needed to make EdgeCore better.
  • Treat employees, vendors, and contractors with respect, working to attain the best possible outcome.
  • Maintain a service-oriented mindset, ensuring that systems and users are operational as quickly as possible.
  • Demonstrate excellent communication skills, be approachable, and keep the appropriate stakeholders informed.
  • Security is a shared responsibility. All employees are required to comply with company security policies and procedures and to help protect company information, systems, and assets in the course of their daily work.


Your Experience and Qualifications

  • Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field.
  • 5+ years of experience in datacenter operations, infrastructure engineering, or network architecture.
  • Advanced proficiency in VMware infrastructure, Cisco/Fortinet and Meraki networking, hybrid cloud platforms, Windows Server and Active Directory, and Fortinet firewalls, Okta, Entra ID.
  • Proven track record in leading infrastructure projects and mentoring technical teams.
  • Strong understanding of security frameworks (NIST, ISO 27001) and compliance requirements.
  • Certifications such as CCNP, CISSP, VCP, or equivalent are highly desirable.
  • Strategic thinker with strong analytical and problem-solving skills.
  • Excellent communication and leadership abilities.
  • Comfortable working in high-growth, fast-paced environments.
  • Detail-oriented with a commitment to documentation and process rigor.


What We Offer

  • Full-time salaried, exempt role: Includes equity compensation and a performance-based annual bonus.
  • Annual base salary range: $130,000 – $150,000, depending on experience.
  • In-office expectations: This is an on-site role, with in-person presence required five days per week at our Ashburn, VA data center site.
  • Medical, dental, and vision insurance: Includes a $0-premium medical plan option (employee only option).
  • Flexible Spending Accounts & Health Spending Account: Health & Dependent Care FSA, Limited-Purpose FSA, and an HSA with a company contribution.
  • Paid time off: 120 hours of annual paid time off, 11 paid holidays, 7 sick days, and 8 hours of volunteer time annually.
  • Retirement savings: 401(k) retirement savings plan with a company contribution.
  • Life and disability insurance: Company-paid life and disability insurance.
  • Parental leave: Paid parental leave for eligible new parents, available after meeting service requirements.
  • Employee assistance program (EAP): Confidential support services for employees and their families, including counseling, financial guidance, and legal resources.
  • Educational assistance: Company-sponsored educational reimbursement for approved courses and certifications.
  • Employee support & discounts: Access to company-sponsored discount programs and employee well-being resources.
Not Specified
Marketing Technology Manager
Salary not disclosed
Tucson, AZ 6 days ago

Help us build the marketing engine to support our innovative impactful projects.


We’re seeking a Marketing Technology Manager who is excited to build and optimize the digital infrastructure that powers marketing across our growing portfolio of real estate development projects.

This role serves as the technical backbone of Bourn’s marketing ecosystem, responsible for managing and optimizing websites, marketing platforms, analytics, and integrations that support our brands and projects. You will work closely with the marketing, design, and leadership teams to ensure our digital platforms perform seamlessly and scale as our portfolio grows.


The ideal candidate is analytical, technically fluent, and highly organized, with a passion for building systems that improve marketing performance and user experience.


About Bourn Companies:


For over 35 years, Bourn Companies has transformed communities through more than 6 million square feet of projects across the Southwest. Our portfolio of thoughtful, integrated developments brings together residential, office, retail, hospitality, and entertainment into unique environments that define community, inspire connection, and elevate lifestyle.


Our culture is entrepreneurial, innovative, and collaborative – with every team member playing a critical role in shaping projects that make a lasting impact.


Marketing Team: Our marketing team plays a key role in how our development projects are positioned, introduced, and experienced in the market. From brand strategy and project storytelling to launch campaigns and ongoing engagement, the team supports the full lifecycle of our projects. As our portfolio continues to grow, we are actively building a marketing organization that combines creative storytelling with strong digital infrastructure and performance-driven systems.


What we are looking for


The ideal candidate thrives in fast-moving environments and enjoys solving complex technical and operational challenges.


You are someone who:

  • Thinks analytically and enjoys optimizing systems and workflows
  • Is comfortable managing multiple digital platforms and integrations
  • Takes ownership of projects and follows through with precision
  • Communicates clearly with both technical and non-technical team members
  • Enjoys building scalable systems that support long-term growth


How you'll spend your time here:


  • Own and manage all Bourn project websites once delivered by the design team
  • Maintain CMS platforms, including updates, performance monitoring, and ongoing site improvements
  • Implement and manage analytics platforms, tracking frameworks, and reporting dashboards
  • Oversee integrations between websites, CRM systems, email platforms, leasing platforms, and marketing tools
  • Ensure SEO best practices, site speed, accessibility, and digital security standards
  • Monitor website performance and recommend improvements that enhance user experience and lead generation
  • Partner with marketing team members to support campaign tracking, optimization, and reporting
  • Continuously evaluate tools and technologies that improve marketing efficiency and scalability


Qualifications

  • Bachelor’s degree in Marketing, Information Technology, Business, Computer Science or a related field
  • 3+ years’ experience in marketing operations, digital marketing, or marketing technology


Our Commitment to Our Team


Our competitive salary and benefits package reflect our dedication to supporting and rewarding our team members fully. Our company is an Equal Opportunity Employer, committed to fostering an inclusive and supportive workplace for all.

Not Specified
Information Technology Support Specialist I
Salary not disclosed
Pittsburgh, PA 6 days ago

Position Type: Full Time (40+)

Pay Type: Salary

Seasonal Work: No

Northeast Paving Benefits:

  • Company Paid Basic Life Insurance
  • Company Paid Long Term Disability Policy
  • Company Paid Vacation & Holiday Pay
  • Company Paid Parental Leave
  • Company Paid Maternity Leave
  • Company Paid Employee/Family Assistance Program (EAP)
  • Voluntary Medical & Vision Insurance
  • Voluntary Dental Insurance
  • Voluntary Short Term Disability
  • Voluntary Supplemental Term Life
  • Voluntary Accident, Legal, Hospital, Critical Illness Policies
  • 401(k) Plan w/Employer Match
  • Annual Company Stock Purchase Opportunities
  • Discount Partnerships: Verizon, Ford, Perkspot
  • Health and Wellness Benefits, including Monthly Gym/Fitness Incentives

General Description Northeast Paving a division of Vinci Construction USA is seeking an IT Support Specialist I position on the Technology Team in Pittsburgh, PA. The IT Support Specialist role involves providing end-user desktop support both remotely and in-person, handling Tier (1-2) support tickets, and working on technology implementation projects.

Key Duties

  • Create, review and triage support Tier (1-2) tickets on a timely basis
  • Project work related to the implementation of new technology tools.
  • Provide end-user desktop support via remote support tools or in person visits
  • Provide excellent customer service by communicating professionally and effectively with users to understand their issues, provide updates on ticket status, and verify their concerns are addressed promptly.
  • Install and configure new computers, monitors, and printers.
  • Assist with system administration tasks, including server upgrades, updates, patches, deployments, architecture review / design and general best practices
  • Create clear, concise process and system diagrams and other supporting documentation
  • Coordinate with vendors to execute software and firmware upgrades
  • Attend meetings as required and provides regular and accurate status information to project participants/department leadership -follow management guidance and adherence to policies
  • Assist with other projects and tasks as required
  • Identify issues requiring escalated support and route to the appropriate team or leadership.
  • Identify recurring or unique issues, develop solutions, and verify successful implementation.
  • Document and/or update documentation for identified issues, solutions, and procedures.
  • Train and/or mentor junior team members. Share knowledge and best practices.
  • Actively participate in team meetings and feedback sessions.

Qualification Requirements

General To perform this job successfully, an individual must be able to perform each key duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience

  • 3 + years of technical experience working with hardware/software
  • Bachelor’s degree or equivalent Experience
  • Experience working in windows and virtualized environments
  • Ability to utilize an ITSM system for change and incident management
  • Microsoft training and related certifications are a plus
  • Strong interpersonal, organizational and customer service skills
  • Ability to work flexible/extended hours when requested or participate in an on-call schedule
  • Able to work both independently and effectively with remote team members as necessary

Physical Demands The following physical demands are representative of those that must be met to successfully perform the essential functions of this job:

  • Periodic physical effort, including standing, is required during a regular work shift of at least eight hours per day.
  • Employee must be able to periodically stand for extended periods of time, and to stoop, bend, and crouch as required to perform Key Duties.
  • Lifting and transporting of moderately heavy objects (40 lbs).
  • Drive to locations to assist users or deploy systems as needed

Work Environment The work environment characteristics described below are representative of those that will be encounters while performing the essential functions of this job.

  • Work is performed predominately indoors, although periodic visits to construction sites or asphalt manufacturing facilities will be required.
  • Noise level in the office work environment is normal.

Demonstrates Safety 1st It is important for members of our team to be actively involved in their own safety, while being considerate of fellow employees.

  • Assess work environment for possible hazards and makes sure training is adequate to the task.
  • Has proper personal protective equipment and tools, uses them appropriately for the given task.
  • Speaks up if seeing an unsafe act
  • Identifies and turns in near miss reports
  • Asks for help, when needed, to perform tasks safely.
  • Considers if there is a safer way to perform work and communicates.

Northeast Paving is a division of Vinci Construction USA and is a full-service asphalt and construction company, capable of handling projects of every size and scope. Our list of services includes roadway construction, railway and bridge construction, asphalt manufacturing and paving, sitework and earthworks development. Every year, we plan and build hundreds of public and privately funded projects safely, successfully, and with an innovative approach to give our clients the greatest possible value for their investment. Vinci Construction USA is a $1.4B company with 3500 employees with (3) delegations including Hubbard Construction, Blythe Construction and Eurovia Atlantic Coast.

We support a Drug-Free Workplace.

EOE AA M/F/Vet/Disability are encouraged to apply.

Not Specified
Information Technology Analyst
✦ New
Salary not disclosed
Philadelphia, PA 1 day ago

JOB DESCRIPTION

One of Insight Global's clients is seeking an IT Consultant to join their team in Philadelphia, PA onsite 3x a week. This person will play a critical role in supporting IT financial operations, project budget management, and vendor contract administration. This position serves as a key liaison between IT Leadership, Finance, and external partners to ensure accurate forecasting, cost center management and alignment of budgets with organizational goals. Key Responsibilities: - IT Forecasting & FP&A Partnership: Support monthly and quarterly IT forecasts, ensure accurate accounting and variance reconciliation across cost centers, contribute to FP&A narratives, and act as a liaison between IT leadership and Finance. - Cost Center & Project Financial Management: Partner with managers on reclasses, accruals, amortizations, and quarterly submissions, while tracking capital and operational project budgets, variances, and compliance with financial governance. - Purchase Orders & Budget Alignment: Create and manage purchase orders tied to service renewals and budgeted line items, ensuring alignment with quarterly planning and budget controls. - External Resource & Contract Support: Manage financial aspects of vendor and consultant contracts, including tracking terms, renewals, and commitments, and coordinating with procurement and legal for compliance and execution. - Ad Hoc & Operational Financial Support: Provide timely support for financial questions, troubleshooting, vendor requests, formatting issues, and special requests outside standard processes.

REQUIRED SKILLS AND EXPERIENCE

- Bachelor's degree in Finance, Accounting, Information Technology, or related field. - 3+ years of experience in IT financial operations, FP&A, or related roles, with a strong understanding of budgeting, forecasting, and financial reporting. - Proficiency in financial systems (e.g., SAP, Oracle) and advanced Microsoft Excel, with experience supporting IT project financial management. - Familiarity with IT cost structures, vendor contract administration, and procurement processes. - Strong communication and collaboration skills, with the ability to manage multiple priorities and meet deadlines in a fast‑paced environment


Compensation:

$33/hr to $36/hr.


Exact compensation may vary based on several factors, including skills, experience, and education.


Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Not Specified
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