Novatech Software Jobs in Usa
4,216 positions found — Page 22
Inside Sales Representative – Full Spectrum
Full Spectrum is a leading provider of product development services, covering software and system development and testing. We boast a 40-year history in successfully designing and developing hundreds of Class I, II, and III medical devices and non-medical solutions for our clients. Full Spectrum has a proven track record of helping our clients translate their business objectives into successful commercial products.
Technology has never been more present in our lives than today. Everything from connected medical devices to robotics to AI-enabled products are becoming more a part of daily life. A career at Full Spectrum will allow you to be at the cutting edge of innovation. If it excites you to have direct involvement with the business-side of innovation and technological advancement by engaging with a diverse set of clients, then this is the place for you. We have a passionate team of experienced professionals who have first-hand experience developing products and solutions that create market value. Our clients depend on us to develop their next innovative product under tight time-to-market conditions. Come help us build the future, come join Full Spectrum!
Overview: Under the guidance of senior leadership you will have a focus on developing new business opportunities in the Full Spectrum target sectors of Medical Device, Life Sciences and Digital Health. You will play a pivotal role in driving our business growth by proactively identifying and engaging with key decision-makers. Your primary focus will be on securing meetings with qualified prospects and positioning our services, with an emphasis on software development, consulting, and systems engineering, with the opportunity to grow into more senior business development roles.
Key Responsibilities:
Prospecting and Lead Generation:
- Conduct research to identify potential clients in the MedTech industry, particularly those involved in regulated medical devices and digital health solutions.
- Utilize various tools and channels to generate leads, including but not limited to cold calling, email outreach, social media, and industry events.
Qualification of Prospects:
- Evaluate and qualify prospects based on established criteria to ensure alignment with our services and capabilities.
Meeting Scheduling:
- Develop and maintain a robust pipeline of qualified leads.
- Collaborate with the sales team to schedule meetings and presentations with key decision-makers, ensuring a smooth transition from lead generation to the sales process.
Communication and Relationship Building:
- Effectively communicate the value proposition of our product development services, emphasizing software development, consulting, and systems engineering.
- Build and nurture relationships with prospects through regular follow-ups, providing relevant information, and addressing inquiries.
Sales Collaboration:
- Collaborate with the broader sales and marketing teams to align strategies and ensure consistent messaging.
- Provide valuable insights from prospect interactions to enhance marketing and sales strategies.
Market Intelligence:
- Stay abreast of industry trends, regulations, and emerging technologies in the healthcare and digital health sectors.
- Continuously update knowledge of our services and competitors to maintain a competitive edge.
Qualifications:
- Bachelor’s degree in Business, Marketing, or a related field.
- Proven experience in inside sales, preferably within the healthcare or technology industry.
- Strong communication and interpersonal skills.
- Ability to understand complex technical concepts and articulate them in a clear and compelling manner.
- Goal-oriented with a track record of meeting or exceeding sales targets.
- Familiarity with CRM software and sales tools.
If you are a motivated and results-driven individual passionate about contributing to the success of healthcare innovation, we invite you to apply for this exciting opportunity at Full Spectrum. Join us in shaping the future of medical device and digital health solutions through cutting-edge software development and consulting services.
The base salary for this position is $70,000 to $100,000 annually, and the role is commission eligible.
The final salary offer is determined by factors such as experience, location, skills, education, and market conditions. **
Title: QC Specialist II
Location: Portsmouth NH
Duration: 12 Months
100% On site
Position Overview
We are seeking a QC Specialist II to join the Quality Control team in Portsmouth, NH. This role supports production and laboratory operations through technical transfer activities, analytical testing, and quality system documentation within a GMP-regulated pharmaceutical environment.
The QC Specialist II will perform in-process, lot release, and stability testing, support method transfers and validations, and contribute to quality investigations and continuous improvement initiatives. The ideal candidate will have experience working with GMP quality systems, laboratory software, and analytical instrumentation while ensuring compliance with data integrity and regulatory requirements.
Key Responsibilities
Quality Control & Analytical Testing
- Perform analytical testing for in-process samples, lot release, and stability studies.
- Conduct testing to support investigations, method transfers, and validation activities.
- Review analytical assays and laboratory results to ensure accuracy and compliance.
- Support laboratory operations by troubleshooting testing issues and identifying deviations from standard procedures.
Technical Transfer & Laboratory Projects
- Support technical transfer activities within the Quality Control laboratory.
- Participate in method transfers, new instrument implementation, and method qualification projects.
- Assist with the validation and qualification of laboratory software and analytical systems.
- Serve as a Subject Matter Expert (SME) for at least one laboratory software system.
Quality Systems & Documentation
- Author and review GMP documentation, including:
- Deviations
- CAPA records
- Change controls
- Investigation reports
- Test methods and procedures
- Participate in root cause investigations and support corrective and preventive actions.
- Ensure compliance with data integrity (DI) policies, procedures, and regulatory requirements.
- Maintain accurate laboratory records in accordance with GMP and regulatory guidelines.
Collaboration & Communication
- Communicate with cross-functional teams to support project priorities and technical needs.
- Provide training and guidance to other team members when needed.
- Interpret analytical data and present findings to internal stakeholders.
- Participate in team meetings and contribute to continuous improvement initiatives.
Required Qualifications
- Associate's Degree in Microbiology, Biochemistry, or a related scientific field.
- Experience working in a GMP-regulated pharmaceutical or biotechnology environment.
- Experience with quality systems and documentation including deviations, CAPA, investigations, and change control.
- Strong understanding of data integrity principles and regulatory compliance.
- Ability to analyze data, troubleshoot issues, and support root-cause investigations.
- Strong written and verbal communication skills
Technical Skills
Experience with the following systems and software is preferred:
- SoftMax Pro
- Empower
- SoloVPE
- LIMS
- TrackWise
- Microsoft Office Suite (Word, Excel, PowerPoint)
Additional experience with software validation activities, including writing GMP procedures, validation documents, and executing test scripts, is highly desirable.
Core Competencies
- Strong analytical and problem-solving skills
- Ability to manage multiple priorities and projects
- Excellent communication and teamwork skills
- High attention to detail and commitment to quality and compliance
- Self-motivated with the ability to work independently and within a team environment
#TB_PH
#ZRPH
Williams Lea by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries.
We’re a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly.
The Document Production Associate position is responsible for providing word processing and/or document production services for our clients.
(* denotes an “essential function”)
- *Utilize appropriate logs and/or tracking software for all document production work
- *Thoroughly assess job request and ensure appropriate completion of job tasks throughout task lifecycle
- *Perform work in document production, proofreading, intake and workflow coordination functions, as needed
- *Use established procedures, standards and formats to edit, proof, convert, create, transcribe or otherwise complete document production requests to client satisfaction
- *Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions
- *Communicate with team members, lead, supervisor or client on job or deadline concerns
- *Meet contracted deadlines for service delivery to our clients
- *Troubleshoot basic software or hardware problems
- Help to foster a proactive environment of continuous service enhancement and relationship building with the client
- Perform quality assurance on work, as requested
- Adhere to Williams Lea Tag policies, in addition to client policies
- Use equipment and supplies in a cost efficient manner.
- High school diploma or equivalent
- Minimum (1) year document production experience preferably in a legal, banking or large corporate environment
- Skilled in the use MS Office software (Word, Excel, PowerPoint); strong keyboarding and typing skills
- Familiar with other software programs for editing and/or creating documents
- Strong attention to detail; able to work on multiple projects simultaneously
- Must have good organizational skills
- Must be able to meet deadlines and complete all projects in a timely manner
- Ability to handle sensitive and/or confidential documents and information
- Able to exercise good judgment to make decisions that conform to business needs and policy
- Good problem solving skills, with the ability and understanding of when to escalate a problem to a supervisory level
- Ability to maintain professional composure when working with immediate deadlines
- Ability to work both independently and collaboratively as part of a team
- Ability to work in a fast paced environment
- Ability to communicate professionally both verbally and in writing
- Must be self-motivated with a positive attitude
- Proven customer service skills are required in order to create, maintain and enhance customer relationships
The salary for this role at the noted RRD location is $17.40-17.75/ hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications,
skills, experience, certifications, proficiency, performance, shift, location, and other business
needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on
the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include
medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life
insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption
assistance, tuition assistance and employer/partner discounts.
All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.
RRD is an Equal Opportunity Employer, including disability/veterans
Williams Lea by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries.
We’re a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly
The Document Production Associate position is responsible for providing word processing and/or document production services for our clients.
(* denotes an “essential function”)
- *Utilize appropriate logs and/or tracking software for all document production work
- *Thoroughly assess job request and ensure appropriate completion of job tasks throughout task lifecycle
- *Perform work in document production, proofreading, intake and workflow coordination functions, as needed
- *Use established procedures, standards and formats to edit, proof, convert, create, transcribe or otherwise complete document production requests to client satisfaction
- *Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions
- *Communicate with team members, lead, supervisor or client on job or deadline concerns
- *Meet contracted deadlines for service delivery to our clients
- *Troubleshoot basic software or hardware problems
- Help to foster a proactive environment of continuous service enhancement and relationship building with the client
- Perform quality assurance on work, as requested
- Adhere to Williams Lea Tag policies, in addition to client policies
- Use equipment and supplies in a cost efficient manner
- High school diploma or equivalent
- Minimum (1) year document production experience preferably in a legal, banking or large corporate environment
- Skilled in the use MS Office software (Word, Excel, PowerPoint); strong keyboarding and typing skills
- Familiar with other software programs for editing and/or creating documents
- Strong attention to detail; able to work on multiple projects simultaneously
- Must have good organizational skills
- Must be able to meet deadlines and complete all projects in a timely manner
- Ability to handle sensitive and/or confidential documents and information
- Able to exercise good judgment to make decisions that conform to business needs and policy
- Good problem solving skills, with the ability and understanding of when to escalate a problem to a supervisory level
- Ability to maintain professional composure when working with immediate deadlines
- Ability to work both independently and collaboratively as part of a team
- Ability to work in a fast paced environment
- Ability to communicate professionally both verbally and in writing
- Must be self-motivated with a positive attitude
- Proven customer service skills are required in order to create, maintain and enhance customer relationships
The salary for this role at the noted RRD location is $17.50 / hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications,
skills, experience, certifications, proficiency, performance, shift, location, and other business
needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on
the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include
medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life
insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption
assistance, tuition assistance and employer/partner discounts.
All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.
RRD is an Equal Opportunity Employer, including disability/veterans
Williams Lea by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries.
We’re a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly.
The Document Production Associate position is responsible for providing word processing and/or document production services for our clients.
(* denotes an “essential function”)
- *Utilize appropriate logs and/or tracking software for all document production work
- *Thoroughly assess job request and ensure appropriate completion of job tasks throughout task lifecycle
- *Perform work in document production, proofreading, intake and workflow coordination functions, as needed
- *Use established procedures, standards and formats to edit, proof, convert, create, transcribe or otherwise complete document production requests to client satisfaction
- *Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions
- *Communicate with team members, lead, supervisor or client on job or deadline concerns
- *Meet contracted deadlines for service delivery to our clients
- *Troubleshoot basic software or hardware problems
- Help to foster a proactive environment of continuous service enhancement and relationship building with the client
- Perform quality assurance on work, as requested
- Adhere to Williams Lea Tag policies, in addition to client policies
- Use equipment and supplies in a cost efficient manner
- High school diploma or equivalent
- Minimum (1) year document production experience preferably in a legal, banking or large corporate environment
- Skilled in the use MS Office software (Word, Excel, PowerPoint); strong keyboarding and typing skills
- Familiar with other software programs for editing and/or creating documents
- Strong attention to detail; able to work on multiple projects simultaneously
- Must have good organizational skills
- Must be able to meet deadlines and complete all projects in a timely manner
- Ability to handle sensitive and/or confidential documents and information
- Able to exercise good judgment to make decisions that conform to business needs and policy
- Good problem solving skills, with the ability and understanding of when to escalate a problem to a supervisory level
- Ability to maintain professional composure when working with immediate deadlines
- Ability to work both independently and collaboratively as part of a team
- Ability to work in a fast paced environment
- Ability to communicate professionally both verbally and in writing
- Must be self-motivated with a positive attitude
- Proven customer service skills are required in order to create, maintain and enhance customer relationships
The salary range for this role at the noted RRD location is $16.50- $17.50 / hour. Starting pay decisions
are determined based on multiple factors including but not limited to relevant education, qualifications,
skills, experience, certifications, proficiency, performance, shift, location, and other business
needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on
the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include
medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life
insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption
assistance, tuition assistance and employer/partner discounts.
All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.
RRD is an Equal Opportunity Employer, including disability/veterans
Williams Lea by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries.
We’re a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly.
The Document Production Associate position is responsible for providing word processing and/or document production services for our clients.
(* denotes an “essential function”)
- *Utilize appropriate logs and/or tracking software for all document production work
- *Thoroughly assess job request and ensure appropriate completion of job tasks throughout task lifecycle
- *Perform work in document production, proofreading, intake and workflow coordination functions, as needed
- *Use established procedures, standards and formats to edit, proof, convert, create, transcribe or otherwise complete document production requests to client satisfaction
- *Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions
- *Communicate with team members, lead, supervisor or client on job or deadline concerns
- *Meet contracted deadlines for service delivery to our clients
- *Troubleshoot basic software or hardware problems
- Help to foster a proactive environment of continuous service enhancement and relationship building with the client
- Perform quality assurance on work, as requested
- Adhere to Williams Lea Tag policies, in addition to client policies
- Use equipment and supplies in a cost efficient manner
- High school diploma or equivalent
- Minimum (1) year document production experience preferably in a legal, banking or large corporate environment
- Skilled in the use MS Office software (Word, Excel, PowerPoint); strong keyboarding and typing skills
- Familiar with other software programs for editing and/or creating documents
- Strong attention to detail; able to work on multiple projects simultaneously
- Must have good organizational skills
- Must be able to meet deadlines and complete all projects in a timely manner
- Ability to handle sensitive and/or confidential documents and information
- Able to exercise good judgment to make decisions that conform to business needs and policy
- Good problem solving skills, with the ability and understanding of when to escalate a problem to a supervisory level
- Ability to maintain professional composure when working with immediate deadlines
- Ability to work both independently and collaboratively as part of a team
- Ability to work in a fast paced environment
- Ability to communicate professionally both verbally and in writing
- Must be self-motivated with a positive attitude
- Proven customer service skills are required in order to create, maintain and enhance customer relationships
The salary range for this role at the noted RRD location is $16.5-17.5 / hour. Starting pay decisions
are determined based on multiple factors including but not limited to relevant education, qualifications,
skills, experience, certifications, proficiency, performance, shift, location, and other business
needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on
the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include
medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life
insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption
assistance, tuition assistance and employer/partner discounts.
All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.
RRD is an Equal Opportunity Employer, including disability/veterans
Williams Lea by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries.
We’re a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly
The Document Production Associate position is responsible for providing word processing and/or document production services for our clients.
(* denotes an “essential function”)
- *Utilize appropriate logs and/or tracking software for all document production work
- *Thoroughly assess job request and ensure appropriate completion of job tasks throughout task lifecycle
- *Perform work in document production, proofreading, intake and workflow coordination functions, as needed
- *Use established procedures, standards and formats to edit, proof, convert, create, transcribe or otherwise complete document production requests to client satisfaction
- *Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions
- *Communicate with team members, lead, supervisor or client on job or deadline concerns
- *Meet contracted deadlines for service delivery to our clients
- *Troubleshoot basic software or hardware problems
- Help to foster a proactive environment of continuous service enhancement and relationship building with the client
- Perform quality assurance on work, as requested
- Adhere to Williams Lea Tag policies, in addition to client policies
- Use equipment and supplies in a cost efficient manner.
- High school diploma or equivalent
- Minimum (1) year document production experience preferably in a legal, banking or large corporate environment
- Skilled in the use MS Office software (Word, Excel, PowerPoint); strong keyboarding and typing skills
- Familiar with other software programs for editing and/or creating documents
- Strong attention to detail; able to work on multiple projects simultaneously
- Must have good organizational skills
- Must be able to meet deadlines and complete all projects in a timely manner
- Ability to handle sensitive and/or confidential documents and information
- Able to exercise good judgment to make decisions that conform to business needs and policy
- Good problem solving skills, with the ability and understanding of when to escalate a problem to a supervisory level
- Ability to maintain professional composure when working with immediate deadlines
- Ability to work both independently and collaboratively as part of a team
- Ability to work in a fast paced environment
- Ability to communicate professionally both verbally and in writing
- Must be self-motivated with a positive attitude
- Proven customer service skills are required in order to create, maintain and enhance customer relationships
The salary for this role at the noted RRD location is $17.50-18.50/ hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications,
skills, experience, certifications, proficiency, performance, shift, location, and other business
needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on
the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include
medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life
insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption
assistance, tuition assistance and employer/partner discounts.
All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.
All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.
RRD is an Equal Opportunity Employer, including disability/veterans
Williams Lea by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries.
We’re a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly
The Document Production Associate position is responsible for providing word processing and/or document production services for our clients.
(* denotes an “essential function”)
- *Utilize appropriate logs and/or tracking software for all document production work
- *Thoroughly assess job request and ensure appropriate completion of job tasks throughout task lifecycle
- *Perform work in document production, proofreading, intake and workflow coordination functions, as needed
- *Use established procedures, standards and formats to edit, proof, convert, create, transcribe or otherwise complete document production requests to client satisfaction
- *Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions
- *Communicate with team members, lead, supervisor or client on job or deadline concerns
- *Meet contracted deadlines for service delivery to our clients
- *Troubleshoot basic software or hardware problems
- Help to foster a proactive environment of continuous service enhancement and relationship building with the client
- Perform quality assurance on work, as requested
- Adhere to Williams Lea Tag policies, in addition to client policies
- Use equipment and supplies in a cost efficient manner.
- High school diploma or equivalent
- Minimum (1) year document production experience preferably in a legal, banking or large corporate environment
- Skilled in the use MS Office software (Word, Excel, PowerPoint); strong keyboarding and typing skills
- Familiar with other software programs for editing and/or creating documents
- Strong attention to detail; able to work on multiple projects simultaneously
- Must have good organizational skills
- Must be able to meet deadlines and complete all projects in a timely manner
- Ability to handle sensitive and/or confidential documents and information
- Able to exercise good judgment to make decisions that conform to business needs and policy
- Good problem solving skills, with the ability and understanding of when to escalate a problem to a supervisory level
- Ability to maintain professional composure when working with immediate deadlines
- Ability to work both independently and collaboratively as part of a team
- Ability to work in a fast paced environment
- Ability to communicate professionally both verbally and in writing
- Must be self-motivated with a positive attitude
- Proven customer service skills are required in order to create, maintain and enhance customer relationships
The salary for this role at the noted RRD location is $17.50-18.50/ hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications,
skills, experience, certifications, proficiency, performance, shift, location, and other business
needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on
the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include
medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life
insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption
assistance, tuition assistance and employer/partner discounts.
All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.
All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.
RRD is an Equal Opportunity Employer, including disability/veterans
Williams Lea by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries.
We’re a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly
The Document Production Associate position is responsible for providing word processing and/or document production services for our clients.
(* denotes an “essential function”)
- *Utilize appropriate logs and/or tracking software for all document production work
- *Thoroughly assess job request and ensure appropriate completion of job tasks throughout task lifecycle
- *Perform work in document production, proofreading, intake and workflow coordination functions, as needed
- *Use established procedures, standards and formats to edit, proof, convert, create, transcribe or otherwise complete document production requests to client satisfaction
- *Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions
- *Communicate with team members, lead, supervisor or client on job or deadline concerns
- *Meet contracted deadlines for service delivery to our clients
- *Troubleshoot basic software or hardware problems
- Help to foster a proactive environment of continuous service enhancement and relationship building with the client
- Perform quality assurance on work, as requested
- Adhere to Williams Lea Tag policies, in addition to client policies
- Use equipment and supplies in a cost efficient manner.
- High school diploma or equivalent
- Minimum (1) year document production experience preferably in a legal, banking or large corporate environment
- Skilled in the use MS Office software (Word, Excel, PowerPoint); strong keyboarding and typing skills
- Familiar with other software programs for editing and/or creating documents
- Strong attention to detail; able to work on multiple projects simultaneously
- Must have good organizational skills
- Must be able to meet deadlines and complete all projects in a timely manner
- Ability to handle sensitive and/or confidential documents and information
- Able to exercise good judgment to make decisions that conform to business needs and policy
- Good problem solving skills, with the ability and understanding of when to escalate a problem to a supervisory level
- Ability to maintain professional composure when working with immediate deadlines
- Ability to work both independently and collaboratively as part of a team
- Ability to work in a fast paced environment
- Ability to communicate professionally both verbally and in writing
- Must be self-motivated with a positive attitude
- Proven customer service skills are required in order to create, maintain and enhance customer relationships
The salary for this role at the noted RRD location is $17.50-18.50/ hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications,
skills, experience, certifications, proficiency, performance, shift, location, and other business
needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on
the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include
medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life
insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption
assistance, tuition assistance and employer/partner discounts.
All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.
All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.
RRD is an Equal Opportunity Employer, including disability/veterans
Job Title: Product Owner
Location: Hartford, CT
Duration: Long term contract
Company Profile: VLink, founded in 2006, is a leading global provider of software engineering services with next-gen technologies and best-in-class talent. Our Headquarters are in the U.S, and we have offices in 7+ countries from North America-Europe to APAC, with expansion plans in the Middle East. With over 1,000 employees working globally, VLink has helped SMBs, and large enterprises achieve their business goals, and gained the trust of Fortune-250 companies. VLink is ‘Great Place to Work? Certified™' and has been a consistent winner as- Best Places to Work in CT. Trust, collaboration, and accountability are the three elements that are at the core of VLink’s work culture. We value our professionals, providing comprehensive benefits and the opportunity for growth.
Required:
- Education: Bachelor’s degree in computer science, Information Technology, or a related field, or equivalent work experience
- 5+ years’ experience in product management function
- 5+ years required experience in software product management, with demonstrated success shipping software through multiple releases managing the entire lifecycle from discovery to launch in an agile environment
- 3+ years of experience working with agent/sales enablement platforms or similar internal-facing tools that support sales or customer service teams. (AA: things like sales & enrollment tools, CRMs
- Ability to work east cost hours
- 3+ years of experience working with an agile team in Scrum
Preferred:
- Experience with health insurance, Medicare
- Proficiency in Agile methodologies (Scrum, Kanban, SAFe, etc.) and product/project management tools (e.g., JIRA, Confluence, Lucid Charts, Miro, etc.).
- Communication and Organizational Skills: Excellent verbal and written communication skills, with a strong ability to organize and manage tasks effectively.
- Strong Software Development Knowledge – Understand coding, software architecture, and development processes and ability to adapt to current technologies
- Leadership: Proven ability to lead cross-functional teams, manage multiple stakeholders, and influence decision-making processes.
Employment Practices:
EEO, ADA, FMLA Compliant
VLink is an equal opportunity employer committed to fostering an inclusive environment where diversity is celebrated. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Employment is contingent upon successful completion of a background check. Applicant information will be handled in accordance with VLink's privacy policy.
Warm Regards,
Satpreet Singh
